Economic Briefing Newsletter - Metro Atlanta Chamber
Economic Briefing Newsletter - Metro Atlanta Chamber
Economic Briefing Newsletter - Metro Atlanta Chamber
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CORPORATE OPERATIONS & BUSINESS SERVICES<br />
INSURANCE GIANT<br />
KEEPS ON GROWING<br />
Georgia’s<br />
largest<br />
insurer,<br />
with its regional headquarters in metro<br />
<strong>Atlanta</strong>, will open a new customer<br />
service center. State Farm plans to<br />
create approximately 500 jobs and occupy<br />
400,000 square feet in Dunwoody<br />
(DeKalb County). Scheduled to open by<br />
the end of 2012, the facility will house<br />
clerical, technical and management personnel<br />
for the insurer’s sales, services<br />
and claims processing.<br />
“State Farm’s decision was driven<br />
solely by how we can best serve our<br />
customers,” said company spokesman<br />
Justin Tomczak.<br />
This growth comes on the heels of<br />
State Farm’s consolidation at its 56-acre<br />
regional headquarters campus in Johns<br />
Creek (North Fulton County). In 2011,<br />
the company decided to centralize its<br />
auto insurance and fire underwriting<br />
operations, adding as many as 400 jobs.<br />
Overall, State Farm employs approximately<br />
2,000 people throughout Georgia,<br />
excluding independent agents.<br />
INDIAN COMPANY<br />
OPENS BPO CENTER<br />
Infosys BPO,<br />
the Business Process<br />
Outsourcing subsidiary<br />
of Infosys Limited (NASDAQ: INFY),<br />
opened its <strong>Atlanta</strong> delivery center in<br />
Smyrna (Cobb County). The Delivery<br />
Center, Infosys’ second metro <strong>Atlanta</strong><br />
location, was opened to achieve<br />
customer proximity and to provide cost<br />
effective and high productivity-yielding<br />
delivery operations. Infosys projects up<br />
to 250 jobs.<br />
An end-to-end outsourcing services<br />
provider, Infosys BPO addresses business<br />
challenges and unlocks business<br />
value by applying proven process methodologies,<br />
integrated IT and business<br />
process outsourcing solutions. The company<br />
consistently ranks among the leading<br />
BPO companies in India by industry<br />
bodies such as Global Outsourcing<br />
100 (The International Association of<br />
Outsourcing Professionals), FAO Today,<br />
and NelsonHall.<br />
8 | <strong>Metro</strong> <strong>Atlanta</strong> <strong>Chamber</strong><br />
NOVELIS GLOBAL RESEARCH &<br />
TECHNOLOGY CENTER OPENS<br />
<strong>Atlanta</strong>-based aluminum products manufacturer and recycler, Novelis, held<br />
the grand opening of its new global hub of the company’s research and development<br />
operations in Kennesaw (Cobb County). The 160,000-square-foot facility includes materials<br />
and testing labs, a pilot beverage can production line, as well as meeting space.<br />
NOVELIS Novelis, a subsidiary of India’s Hindalco Industries Limited, projects up to 150 jobs.<br />
“The new Global Research & Technology Center will bring together some of<br />
world’s leading metallurgists, materials scientists, engineers and technologists all working for the<br />
benefit of Novelis’ customers across the globe,” said Stefan Erdmann, Novelis’ Vice President of Global<br />
R&D. “The center will tackle challenges ranging from increasing fuel efficiency in automobiles to making<br />
consumer packaging and electronics products more sustainable.”<br />
Novelis will be working with the Georgia Institute of Technology and Southern Polytechnic State<br />
University on research and workforce development.<br />
2012 FORTUNE 500 HEADQUARTERS<br />
<strong>Atlanta</strong> ranks third in the nation among cities with the most FORTUNE 500 Headquarters, according<br />
to the <strong>Metro</strong> <strong>Atlanta</strong> <strong>Chamber</strong>’s analysis of the 2012 FORTUNE list released in May. Since <strong>Atlanta</strong><br />
hosted the 1996 Summer Olympics, the city has consistently ranked in the top five cities with the most<br />
FORTUNE 500 Headquarters. Twenty-six metro <strong>Atlanta</strong> headquartered companies placed among the<br />
latest FORTUNE 1,000, of which thirteen are among the FORTUNE 500.<br />
Photo courtesy of Novelis Inc.