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Kevin Hursh Awards & Honours - Saskatoon Chamber of Commerce

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2WEBDESIGN.COM<br />

Power to the people - Political revolution through<br />

social media Commentary by M.Mouneeb Shahid, CEO, 2WEBDESIGN.com.<br />

In the past few months we have seen a major shift in<br />

the North African and Middle Eastern countries due<br />

to a democratic spark that originated from Tunisia. It<br />

all started by the self-immolation <strong>of</strong> a street vendor<br />

who set himself on fire after confiscation <strong>of</strong> his wares and<br />

harassment by municipal authorities. After this gruesome<br />

tragedy, most people could relate to the hardships imposed<br />

by the government and widespread demonstrations were<br />

held across Tunisia. This movement created a massive<br />

political unrest that ultimately brought down the 23 years<br />

<strong>of</strong> dictatorship in 28 days.<br />

The Tunisian revolution was very closely followed<br />

by Wael Ghonim, a Google executive, who had started a<br />

Facebook page called “We are all Khaled Said” back in June,<br />

2010. The page commemorated Khaled’s torturous treatment<br />

by Egyptian authorities under the emergency law which<br />

resulted in his death. It didn’t take long for the Facebook<br />

page to become popular very quickly as many Egyptians could<br />

relate to the event. There were political discussions and talks<br />

about what could be done to deal with such events in future,<br />

but more so it was an open platform to share frustrations and<br />

provide unbiased feedback.<br />

The events in Tunisia were a mere spark in an already<br />

fueled up crowd <strong>of</strong> a frustrated generation in Egypt that<br />

was well networked through the Internet and social media.<br />

Collaborating and coordinating a widespread protest was not<br />

a problem through the Facebook page. In fact, all it took was<br />

a mere announcement and since everyone shared the same<br />

ideology on political reform, the result was a tremendous<br />

and united outcome. Millions <strong>of</strong> people protested actively<br />

across the country and as a result, once again the people were<br />

victorious. Three decades <strong>of</strong> dictatorship was over within<br />

18 days.<br />

The trend has traversed in to neighbouring countries<br />

where the repercussions <strong>of</strong> political revolution <strong>of</strong> Tunisia and<br />

Egypt have shocked other nations. Libya in particular has<br />

been on the hotspot where violence has transcended across<br />

the borders <strong>of</strong> Tripoli and other major cities. We all hear the<br />

disturbing news <strong>of</strong> unnecessary civilian casualties as a result<br />

<strong>of</strong> a nation’s war against its own people.<br />

The underlying fact is that such revolutions are being<br />

taken place by mostly the youth and people under 35 years<br />

<strong>of</strong> age. This group <strong>of</strong> people are also the most “connected”<br />

segment <strong>of</strong> the population using communication technologies,<br />

primarily the Internet and social media. What they say is heard<br />

by many due to the reach that they have using social media<br />

and therefore the impact is pr<strong>of</strong>ound and powerful.<br />

Coming on more familiar turf, just a couple <strong>of</strong> years<br />

ago as we recall President Obama came in to power for a<br />

number <strong>of</strong> reasons. Certainly his prominent message <strong>of</strong> hope<br />

was powerful, but it was the way that it was communicated<br />

using infectious social media techniques that made him very<br />

popular.<br />

In all social networks Obama had a clear lead. On<br />

Facebook for instance Obama gained 10 times the new friends<br />

on election day than McCain. On MySpace Obama had 4<br />

times more friends, on Twitter Obama led by more than 20<br />

times more followers and overall Obama had 3 times more<br />

blog posts. The result <strong>of</strong> all this was the highest number <strong>of</strong><br />

younger voters coming out to vote for Obama.<br />

Governments are accustomed to work and communicate<br />

a certain way. Too <strong>of</strong>ten we see governments ignoring means<br />

<strong>of</strong> gaining valuable information directly from the people<br />

using social media techniques and this results in a retarded<br />

response rate. In today’s fast paced environment, facilitated<br />

by technology and convenience, people are more impatient<br />

than ever. Waiting around is simply not an option whether<br />

it is for governments or businesses.<br />

Social media has consistently proven that it can facilitate<br />

communication and cause change on larger and smaller<br />

scales. It is about time we learn to embrace it more effectively<br />

so we can be part <strong>of</strong> change, otherwise we will have to embrace<br />

change that we do not want to be a part <strong>of</strong>.<br />

M. Mouneeb Shahid<br />

Your Web Consultant<br />

2 WEB DESIGN Inc.<br />

16 April 2011 BUSINESS View­

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