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Sales Success is Not Easy<br />

By Phyllis Smith<br />

While many salespeople know<br />

the fundamentals of sales, many<br />

do not know how to a) qualify<br />

a potential customer; b) negotiate<br />

and c) close the sale. In<br />

addition, many salespeople are<br />

eager to sell their products/<br />

services and have a hard time<br />

listening for buying signals from<br />

their prospect. In other words,<br />

they don’t know how to stop<br />

talking. Could be out of nervousness<br />

or fear. After all, it<br />

was hard enough getting a prospect<br />

to even listen to an opening<br />

pitch, let alone schedule a<br />

meeting or conference call.<br />

Secondly, it is important for a<br />

salesperson to research the company<br />

and person they are selling<br />

in advance. Understand who they<br />

are and what they do so that you<br />

can ask intelligent questions.<br />

The worst thing is to ask a prospective<br />

customer 1) What does<br />

your business do? (you should<br />

know this before you even engage<br />

with the person); 2) Try to<br />

close the sale before getting the<br />

customer to a) agree that they<br />

need your service or product; b)<br />

see the value of your proposition<br />

and; c) state that they have a<br />

budget to pay for your product<br />

or service. It’s also important to<br />

know if the prospect has been<br />

getting competitive pricing.<br />

You need to find out if they are<br />

considering other offers for the<br />

same products or services.<br />

There are so many factors that<br />

can destroy a sales opportunity.<br />

Make sure that you build an<br />

introductory relationship with<br />

your prospect before you start<br />

selling anything. If you don’t<br />

take the<br />

time to<br />

know your<br />

prospective<br />

client and<br />

build a rapport<br />

- you<br />

will never<br />

sell them<br />

anything.<br />

Phyllis<br />

Smith is<br />

the CEO of<br />

EZIA Enterprises,<br />

Inc.<br />

and the<br />

Founder of<br />

the Professional<br />

Women’s<br />

Business<br />

Network –<br />

info@ezia1.<br />

com

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