PWBN-Magazine_MAR_APR_2017-V5 (1)
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Sales Success is Not Easy<br />
By Phyllis Smith<br />
While many salespeople know<br />
the fundamentals of sales, many<br />
do not know how to a) qualify<br />
a potential customer; b) negotiate<br />
and c) close the sale. In<br />
addition, many salespeople are<br />
eager to sell their products/<br />
services and have a hard time<br />
listening for buying signals from<br />
their prospect. In other words,<br />
they don’t know how to stop<br />
talking. Could be out of nervousness<br />
or fear. After all, it<br />
was hard enough getting a prospect<br />
to even listen to an opening<br />
pitch, let alone schedule a<br />
meeting or conference call.<br />
Secondly, it is important for a<br />
salesperson to research the company<br />
and person they are selling<br />
in advance. Understand who they<br />
are and what they do so that you<br />
can ask intelligent questions.<br />
The worst thing is to ask a prospective<br />
customer 1) What does<br />
your business do? (you should<br />
know this before you even engage<br />
with the person); 2) Try to<br />
close the sale before getting the<br />
customer to a) agree that they<br />
need your service or product; b)<br />
see the value of your proposition<br />
and; c) state that they have a<br />
budget to pay for your product<br />
or service. It’s also important to<br />
know if the prospect has been<br />
getting competitive pricing.<br />
You need to find out if they are<br />
considering other offers for the<br />
same products or services.<br />
There are so many factors that<br />
can destroy a sales opportunity.<br />
Make sure that you build an<br />
introductory relationship with<br />
your prospect before you start<br />
selling anything. If you don’t<br />
take the<br />
time to<br />
know your<br />
prospective<br />
client and<br />
build a rapport<br />
- you<br />
will never<br />
sell them<br />
anything.<br />
Phyllis<br />
Smith is<br />
the CEO of<br />
EZIA Enterprises,<br />
Inc.<br />
and the<br />
Founder of<br />
the Professional<br />
Women’s<br />
Business<br />
Network –<br />
info@ezia1.<br />
com