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Eltizam Newsletter 4th Quarter FINAL

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MESSAGE FROM CEO<br />

Dear All,<br />

Happy New Year to you all!<br />

2016 has been an excellent year for <strong>Eltizam</strong> Group and our subsidiary companies. We have increased revenues by over<br />

50%, we commenced operations in Dubai and created the largest privately owned community management company in<br />

the UAE. We have also secured various FM contracts outside of our shareholders estate, mobilized 5 new towers in City<br />

of Lights on Reem Island and now have a healthy portfolio of clients for our entities to target new and organic business<br />

growth. Coupled with this has been the opening of both Three60 Leisure and Three60 Energy as legal entities and very<br />

shortly Remax 360 will be a separate legal entity as well.<br />

To continue to grow our business will always be a key goal for us but just as important is to maintain the highest levels<br />

of service to our existing clients and customers. 2017 will be about continued growth, Middle P & L Management, our<br />

development as an organization in the UAE and wider afield and about our standards of service. We must not forget that<br />

customer service is at the base of everything we do and everything we stand for. We embarked on this journey to create<br />

a company that was capable of managing multiple clients across multiple assets whilst achieving a standard of<br />

professionalism and service that would be our unique selling point and that most, if not all, stand alone FM or real estate<br />

companies could not match.<br />

Our model is now achieving the kind of market and customer perception that we first envisaged. New clients are joining<br />

us every week and now the retention of those clients and customers is very important to our future. I believe in every<br />

person who works for <strong>Eltizam</strong> and our entities. I believe that our future is strong, our management team is ambitious and<br />

our employee base is professional and very well trained.<br />

<strong>Eltizam</strong> Group is committed to the future growth of each one of our subsidiary companies and our employees, we will<br />

shortly be moving into new offices in both Dubai and Abu Dhabi demonstrating this commitment to our employees and<br />

management teams. Your continued support and enthusiasm as well as professionalism is important to us and our future.<br />

Have an amazing 2017!<br />

CHRIS ROBERTS<br />

CEO

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