FULFILLING DREAMS - Tacoma Goodwill

F U L F I L L I N G D R E A M S
ANNUAL REPORT 2011

Goodwill helps people with disabilities and other
barriers to employment go to work by providing
jobs, training and educational opportunities.

TACOMA GOODWILL 2011 HIGHLIGHTS
8,027 people received job preparation, training & placement services
1,704 people placed in jobs
$15 million in community benefit from welfare and disability payments no longer needed
and new payroll taxes from newly employed
75 percent of Goodwill employees with disabilities or disadvantages
2,537 at-risk youths who enrolled in programs at REACH Center
28 retail stores across a 15-county service area
3,423,402 shoppers took advantage of Goodwill’s great selection and value pricing
1,421,827 generous donors who gave gently used clothes and household items

Terry A. Hayes
President & CEO
Tacoma Goodwill
Jane Taylor
2011 Board Chair
Tacoma Goodwill
Dear friends of Goodwill,
All of us at one time or another have dreamed of a better life. The inspirational people featured in this year’s report
demonstrate the importance of having a dream and working hard to achieve it – no matter what the barriers.
In 2011, we were fortunate to again be part of the dreams of so many people looking for that first job or second
chance. Although the struggling economy continued to challenge everyone, we were able to place over 1,700
people in jobs in the community – a record number. Additionally, over 8,000 people from Pierce to Cowlitz
County, across the cascades to Yakima and up the peninsula to Port Angeles, received services.
Our many job training programs expanded and flourished. Both Warehouse and Logistics and Custodial Skills
graduated more people than ever. We also created a new intern program in conjunction with Retail
Skills - TEACH - which provides on the job experience in a Goodwill store.
Business services continued to grow. We opened new stores in Shelton and Yelm and relocated our Gig Harbor
store. We are so proud to be serving these communities – providing jobs for up to 25 people at each location
and offering our customers value-priced household items they have come to expect.
Of course, all of this could not be possible without donations of gently used household items from generous
community members. More than 78 million pounds were donated during 2011, including 8 million pounds of
electronic goods.
Go2 Services also expanded, adding key clients throughout the south sound region. Go2 serves as a vital
training ground for individuals in landscaping, custodial and property maintenance.
As always our partners were extremely instrumental in helping us reach our goals. Corporate donors made the
Ready To Work scholarship events huge successes, including the first event in Yakima. All told, over $250,000
was raised to help people get the training they need to become productive members of the society. At the
Tacoma event, we announced a new donor program, DreamMakers, with generous community members
each pledging $1,000 or more to provide scholarship funding for people that otherwise would not be helped.
As we look to the future, our commitment to help more people reach their dreams remains strong.
Thank you for your continued support and partnership.

A dream for a better life
leads one young man on
a journey through STEPS
onto a college campus.
At Northwest University in Kirkland, everywhere Courtney Williams
turns fellow students greet, smile and wave. Now in his third semester
at the school, he feels right at home and loves the small college
campus. “I’m thinking about a major in communications/marketing
or teaching.”
Williams, the second youngest of eight, spent early childhood
watching his older brother and sister fight and abuse alcohol and
drugs. “I was in high school and I just had to get out of there,”
Williams said. He spent a short time homeless, embarrassed to
ask for help. “I finally told my school counselor who helped me
get placed into foster care.”
“My dream is to touch other peoples’ lives,
especially teens, that’s where my heart is.”
In the summer of 2009, Williams visited the high school’s Career
Center and found out about Goodwill’s STEPS Summer Employment
program. STEPS offers teens and young adults training and
employment preparation services. Full of potential, all he needed was
opportunity and assistance to fully maximize that potential.
Williams looks forward to a future of giving back using his personal
experience and hardship to relate to young people. “Remembering
all those individuals who helped me get here – teachers, counselors,
staff - I want to be like that, to give support to teens that need it.”

Through SCSEP, the sun
has come again and
dreams are coming true
for one participant.
At age 64, Gretchen “Wendy” Harris had to stop working due to
progressive sight loss from macular degeneration. After 30 years in
the accounting, banking and defense contracting fields she was no
longer able to work. In time, Harris grew unhappy and felt “useless”.
Then a new Goodwill store announced it was opening in her home
town of Sequim and Wendy applied for a job. The follow-up she
received was through the Senior Community Service Employment
Program (SCSEP). The program helps older workers to get temporary,
subsidized training with non profit and government agencies.
Wendy was placed at the Sequim Goodwill store as a book stocker.
Through SCSEP, Harris learned that there were accommodations
that could help her perform a variety of duties.
“I didn’t know how to dream
before entering the program.”
The following year Harris was assigned to the Vision Loss Center in
Port Angeles as a receptionist trainee and was promoted last fall to
office manager trainee. In her humble manner, Harris credits Sequim
store staff, her trainers and the SCSEP program for her success. “It’s
hard to explain,” Harris states. “I thought my life was over. SCSEP
interrupted that. It’s a window into a life I didn’t know I’d ever have
again. It’s amazing…just amazing.”

Determination and
hard work brings
new dreams to
custodial graduate.
Chau Bui, a native from Vietnam, moved to the area in August
2010. His language barrier made it difficult to find employment and
provide for his family. “I shop at Goodwill because I can buy many
things that I and my family need for our new life,” he said. “Then I
noticed ‘Because Jobs Change Lives’ [banners] and wanted a job
at Goodwill.”
Upon inquiry, Bui enrolled in the Custodial Skills program. Bui
admits that the language barrier was the most difficult part of his
training journey. He recorded classes, asked for class materials
in advance, and worked hard at home to overcome his language
difficulties.
“Everything I learned during the program,
I revisit and apply it in my daily work.”
Bui completed Custodial Skills training and Maximize Your
Potential (MYP) career service classes at the same time. After
those sessions ended, Bui didn’t feel as confident as he would
have liked, so he re-enrolled in the MYP career service classes.
He continued to show the same great work ethic he had exhibited
during his first round of training and successfully completed two
mock job interviews.
A year after Bui’s arrival to the United States, he has started a
full time job with Goodwill’s Go2 Services. “My current goal is to
become the most trustworthy worker. Until then, I will take more
classes with Goodwill to upgrade my skills and become a valuable
employee.”

How the Dreams Happen
Goodwill and the community come together
to turn donations into jobs.
Donations
It all starts with donors and the gently used goods that they
generously give to Goodwill. In 2011, nearly 1.5 million donors
gave over 78 million pounds of apparel, toys, books and other
household items. Once donations are collected, they are sorted
and then…
Retail Stores
…placed in our 28 retail stores, and sold to our loyal
customers. This past year, 3.4 million shoppers found
value priced items at Goodwill stores. The proceeds
from the sale of these goods are invested in the
mission of Goodwill…
Training
…job training, education and placement services.
Goodwill has dozens of training and educational
classes and services – all designed to help people
get ready to work. Over 8,000 people with barriers
to employment came through the doors in 2011,
looking to change their lives and hopefully make
their dreams come true by...
Jobs
…getting that first job or chance at a second career. A record
1,700 people were placed in jobs at local businesses in 2011.
This saved the community $15 million in public assistance and
other support. And countless dreams were fulfilled.
Because jobs change lives.
Jobs
Change Lives
3
3
Donations
Funding for Job Training
Retail
Store Sales

Community
Partnerships
Goodwill could not do what it does without the tremendous support
of community organizations. We partner with hundreds of local
employers, offering trained, ready to work staff for a variety of jobs.
Organizations also support Goodwill by partnering with Go2 Services,
which offers businesses quality property management and contract
services at a competitive price.
Volunteers change lives
Volunteers are central to Goodwill’s ability
to make a difference in lives of people who
need help. In 2011, volunteers donated
their time at retail stores and in our
e-commerce business. They served as
financial literacy tutors, job readiness
instructors and assistants in the job
resources room and computer lab.
In addition, volunteers provided support
to a variety of departments within
Goodwill’s administrative offices. Many
also took advantage of internship
opportunities throughout the organization.
Goodwill employees give back
Employees at Goodwill believe that offering a hand up is what
we all need to do. Employees demonstrate their commitment
inside and outside of work, with an exceptional dedication
to the mission – they volunteer at the retail stores and
special events and help people in times of crisis. In addition,
employees also support the mission or their personal charity
through the employee giving fund.
TEACH graduate Arrogrance Wood
now has a full-time job with
Fred Meyer.
Over 700 organizations helped to place
Goodwill program graduates in jobs during
2011. A special thank you to these partners who
each hired a significant number of individuals:
Aerotek
American Transmission
Brecht Pacific
Dollar Tree- University
Place
Emerald Queen Casino
Forever XXI
Forza
Fred Meyer
Funtastic Inc
HH and P LLC
Integrated Management
Jack in the Box
JT’s Steak House
Judy’s Restaurant
Kmart
Laborworks Industries
Lifeworks
Livebridge Inc
Macy’s
McDonalds
Metro Parks
Monticello Hotel
New Moon Restaurant
Payton Produce
Pierce County
Safeway
Spherion Staffing LLC
Stuffy’s
Subway
Tacoma Rainiers
Tacoma School District
U.S. Attachments
Walmart
Weatherguard
Winco
Yakima Fairgrounds
Honored at the 2011 Ready To Work Events,
we thank these organizations for their
tremendous support of Goodwill’s mission.
Tacoma
Mountain Construction
Business Partner of the Year
Yakima
Ace Hardware
Community Partner of the Year
Tacoma
Key Bank
Community Partner of the Year
Longview
Wood’s Logging Supply
Community Partner of the Year

Dreams of Employment
Begin With Goodwill
Training Programs
In 2011, Goodwill provided over 8,000 people job training and support.
Of those 1,704 were placed in jobs, saving nearly $15 million in discontinued
welfare and disability payments.
Warehouse & Logistics
Now in its second year, the Warehouse and Logistics program continues to
grow. This seven-week course provides entry-level and career advancement
skills for the manufacturing, warehouse, transportation and logistics fields.
Offered in partnership with Tacoma Community College, the faculty uses
interactive video technology/distance learning to connect students in the
Tacoma, Yakima and Longview Goodwill Opportunity Centers.
In 2011, the maximum numbers of students, 208, for both Tacoma sites were
reached – with 94% finishing the program and more than 65% of graduates
gaining employment.
Custodial Skills Training Program
In 2011, Custodial Skills added training for the hospitality industry. This
program trains students for employment in the hotel/motel field, with special
emphasis on restroom cleaning, general office cleaning, hard floor care,
carpet care and window cleaning.
In this past year 88 people were trained in the Custodial Skills program.
Participants come to Goodwill with a dream of employment and in 2011
68% were placed in jobs upon graduation.

TEACH
A new program in 2011, TEACH (Training, Experience,
And Career Help) is a paid internship opportunity for
those who have completed Goodwill’s Retail Skills
program. Last year 60 students enrolled in Retail Skills
and over 40 are current TEACH interns in Goodwill stores
throughout Pierce County.
REACH Center Partner
Goodwill continues to be a partner in REACH Center –
the unique collaboration of 30 organizations providing
career, education and personal development services
to at risk youth ages 16 to 24. In 2011, REACH Center
served over 2,500 young adults. Goodwill provides
20,000 square feet of space to house REACH Center
and staff from the partner agencies.
Joint Base Lewis McChord
AbilityOne Contract
In partnership with Gulf Coast Enterprises,
Goodwill was awarded an AbilityOne contract
in 2011, which provided 50 workers with severe
disabilities jobs at Joint Base Lewis McChord’s
dining facility at McChord Air Force Base.
Under the contract requirements, 75 percent of
the employees need to be people with severe
disabilities. This federally funded contract
provides people who have challenges in the
regular workforce the opportunity for well paid
employment that can lead to better jobs.

North Tacoma Christmas Shoppe.
Business Services
Fund Dreams
Retail Sales
When people think about Goodwill they think about shopping and
donating. The number of people who did just that rose this year to
an unprecedented 3.4 million shoppers and 78 million pounds of
donated goods. What people don’t often think about, however, is
what their shopping and donating means to others.
Donations of gently used clothing, books, shoes, household
and electronic goods provide value price items for others to enjoy
and the revenue to support job training and placement services.
Retail operations revenue is the largest contributing factor to making
Goodwill a unique, self-sustaining non-profit organization.
To further serve communities in Goodwill’s 15-county service area
and to increase mission funding, new stores opened in Shelton and
Yelm. In addition, the Gig Harbor store re-located to the East side
of Highway 16 in June to a split-level space featuring updated Book
and Fashion Departments.
Holiday sales were given even greater emphasis in 2011. For
Halloween, Boo-TEEK’s were featured in each of the stores. The
Boo-TEEK’s offered affordable costumes and accessories. Specially
trained, and often times costumed staff, provided personalized help.
In late 2010, two Christmas Shoppes opened serving the greater
Pierce County community with one-stop shopping for holiday
décor, trees, dishware, ornaments and gifts. The first-in-the-nation
Shoppes experienced such a popular debut that three more stores
were added in 2011, in Kent, Puyallup and Lacey. More than 2
million pounds of Christmas items were collected and distributed to
the Shoppes.
Seventy-five percent of people employed in the Goodwill retail
business are disabled or disadvantaged and need help going to
work.
Online Sales
Increased growth and job training opportunities continued in the
E-Sales Department. Sales reached $3.6 million; consistently
placing amongst the top three Goodwill’s nationwide.
An online sales customer service training opportunity provided
participant Jenn Ward, the chance to learn new skills and earn full
time status. “Before I came to Goodwill, I couldn’t
even keep a roof over my head due to my
disability,” said Ward. “Now I’ve been able to do
just that and I’m very proud of myself. I’ve come
a long way.” Ward was the 2011 Achiever of the
Year and was honored at the Tacoma Ready to
Work event in May.
Jenn Ward

Donations and E-Cycling
Goodwill is the original reduce, re-use, recycling organization and
continues to be consumer’s first choice for donating gently used
household items. As the idea of ‘Being Green’ and the act of repurposing
your things has grown in popularity, Tacoma Goodwill
strives to make it even more convenient to donate with attended
donation sites, increased partnerships with school districts and
outreach efforts for community donation drives, events and event
pick-ups.
Following a record-breaking 2010, donations rose
to 78 million pounds, including 8 million pounds
of electronic goods.
With the goal to make donating as convenient as
possible, there are over forty donation centers and
attended stations throughout the 15-county service area.
Go2 Property Services worker Andrew Rubin at the Boys & Girls Club.
Donation attendant Alexandr Gorbatiuc receives a donation at the North Tacoma
Goodwill store.
Go2 Services
Go2 Services is a single source solution for property management
or packaging, assembly and shipping needs throughout greater
Pierce County. New offerings include residential services featuring
carpet cleaning, full-service landscape maintenance and general
handyman expertise. The residential line was launched by a $14,000
grant from the Ben B. Cheney Foundation. The grant funded equipment
purchases and led to the employment of three individuals with barriers
to employment.

Developing Dreams for People in Need
Goodwill provides a variety of job training and placement programs for the general public and intense, long-term services available for specific
populations in the community, including: people on public assistance; low-income senior citizens; people with disabilities; ex-offenders and
young adults with educational or other barriers to employment.
Training Programs
Culinary Skills
Youth Barista
Retail Skills
TEACH Internships
Warehouse, Transportation & Logistics
Custodial Skills
Key to Change Financial Education
Computer Skills/Office Essentials
Job Readiness
Services
Youth:
REACH Center partner
STEPS
YouthBuild
Older Adults:
Senior Community Service Employment Program (SCSEP)
Adults with Disabilities/Disadvantages:
Supported Employment
Vocational and Educational Assessment
Public Job Search Assistance
Placement Services
Job Retention Services
Work Opportunity Centers
Work Opportunity Centers, located in Tacoma, Longview, Yakima, and South Lacey, provide job training and placement services to the public.
Simply contact one of the centers below:
Tacoma
714 S. 27th St.
Tacoma, WA 98409
253.573.6500
Goodwill at
Aberdeen-WorkSource
(SCSEP)
511 W. Heron
Aberdeen, WA 98520
360.538.2355
Longview
1030 15th Ave.
Longview, WA 98632
360.425.6929
Kent-Custodial Skills Training
1209 Central Ave. S., Suite 102
Kent, WA 98032
253.813.3157
Yakima
10 N. 10th St.
Yakima, WA 98901
509.452.6061
Lakewood-WorkFirst
6002 Mount Tacoma Dr. S.W.
Lakewood, WA 98499
253.582.0655
Retail Stores and Training Centers
Work Opportunity Centers
South Lacey
4800 Yelm HWY SE
Lacey, WA 98503
360.456.0273
Port Angeles-SCSEP
603 S. Lincoln St.
Port Angeles 98362
360.417.7547
CARF Certification
Tacoma Goodwill’s job training
and placement programs have
received the highest level of
accreditation available. CARF
International, an independent
reviewing agency, awarded
Goodwill a three-year accreditation,
through November 2013.
WorkSource Affiliate
Tacoma Goodwill is a WorkSource
affiliate in Pierce County, assisting
in delivery of employment services.

Financial Highlights 2011
Statement of financial position
ASSETS
Cash and Cash Equivalents $8,712,609
Accounts Receivable and Pledges $2,408,709
Inventories $9,259,252
Investments and Other Assets $3,316,659
Land, Building and Equipment (NET) $55,114,348
TOTAL ASSETS $78,811,577
LIABILITIES AND NET ASSETS
Accounts Payable $1,842,434
Accrued Payroll and Other Liabilities $4,314,472
Long Term Liabilities $29,182,938
Interest Swap $2,276,465
Total Liabilities $37,616,309
Total Net Assets $41,195,268
TOTAL LIABILITIES AND NET ASSETS $78,811,577
Operating Activities
Statement of unrestricted activities
REVENUES
Workforce Development $6,738,150
Retail Operations $50,964,497
Commercial Services $984,614
Managed Real Estate $536,325
Contributions and Miscellaneous $1,305,759
TOTAL REVENUE $60,529,345
EXPENSES
Workforce Development Services $9,656,337
Retail Program $43,304,970
Commercial Services $951,405
Managed Real Estate $287,217
Fundraising $456,518
Management and General $4,174,472
TOTAL EXPENSES $58,830,919
CHANGE IN NET ASSETS FROM OPERATING ACTIVITIES $1,698,426
Investing in Goodwill’s Mission
Over 90% of Goodwill expenses are dedicated
to mission services.
92% Programs & Services
Overhead (Management & Fundraising) 8%
Operating Revenue Growth
2007-2011 ($Million)
2007 2008 2009 2010 2011
The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.
$40.3
$43.6
$48.3
$55.1
$60.5

The Foundation of People’s Dreams
The Goodwill Foundation commits to helping
donors know that their gifts change lives. In
private funds, $1.6 million was raised in 2011.
“Ready To Work” Events
Over 1,000 business and community leaders in Tacoma, Yakima
and Longview attended the “Ready to Work” events, which raised
over $250,000 in scholarship funds for people that need job training.
Participants from Goodwill programs gained valuable advice from
attendees at the tables, discussing their skills and sharing their
dreams for a better life. Inspirational graduates from Goodwill’s
training programs and business partners were honored at the events.
Grants
In 2011, grant-funded initiatives contributed significantly to mission
services at Goodwill. More than $2.4 million in public grants and
competitive contracts funded major programs such as YouthBuild,
financial literacy and other services. REACH, the 30 agency
collaboration serving at-risk 16 to 24 year olds and Goodwill were
recognized by the Gary E. Milgard Family Foundation with awards
totaling $500,000.
Bequests, Estate and Endowment Gifts
Leaving a legacy or estate gift provides continual
support for people in need. Hugh S. Ferguson,
incredible benefactor to Goodwill, passed in 2011.
We are eternally grateful for his donations of two
stores, 38th Street and Port Townsend, and the third
floor of the Milgard Work Opportunity Center is
named in his honor. His generosity will assist
hundreds of people annually needing a second
Hugh S. Ferguson chance.
In 2011, the first endowed scholarship was created by Cindy
Thompson, former Goodwill board chair. During the year,
Goodwill gratefully received $198,000 in bequests.
DreamMakers Jeff and Nancy Woodworth (right) talk with Foundation Board
Member and fellow DreamMaker Willie Stewart.
DreamMakers
In 2011, the Goodwill Heritage Foundation launched DreamMakers,
an annual giving effort to connect scholarship donors with the
dreams of people with disabilities and disadvantages. DreamMakers
provide scholarships of $1,000 to $1,500 to people who might not
otherwise be eligible for job training and placement services. Since
its introduction in May, more than 120 generous individuals have
pledged $165,000.
Foundation Chair
Buzz Folsom
2011 Legacy Commitments
Goodwill honors and gratefully recognizes generous
donors who have included Goodwill in their estate
plans, both realized and in the future. These gifts may
include a bequest, life income gift or life insurance.
Estates of Don & Mary M. Williams
Estate of Lillian Brunzel
Estate of Donald F. Conner
Hugh S. Ferguson Trusts
Buzz & John Folsom*
Michael W. Hansch Family*
Terry A. Hayes*
Dean A. McSweeney*
Willie C. Stewart Sr.*
*Future Gift Arrangement

DreamMakers
DreamMakers is a special group of donors
providing individual scholarships to
deserving people who might not otherwise
receive job training and placement services.
DreamMaker scholarships changed the lives
of more than 100 people in the
community last year alone. We are
honored to recognize our Founding
Members through December 31, 2011.
Champion Level $1,500 annually
Motivator Level $1,000 annually
*indicates donors giving more than one scholarship
Steve & Donna Albers
Jeff & Rosa Allen
Elizabeth L. Alvarez
Don & Nancy Anderson
Justin & Robyn Anderson
Steve & Mary Barger
Cheryl & Dirk Bidleman
Jim & Donna Boulanger
Richard & Mary Ann Boulanger
Cedric “Butch” Brooks
Peggy Buehler
Tom & Diane Butler
Jack & Lisa Butson
Diane Cecchettini & Frank Scoggins*
Adriana & Michael Chandler
Bridget Cochran
Beverly & L. T. Conner
Richard & Robin Corak
Nina Craft
Bruce & Lauren Dammeier
Bill Dickens
Dave Edwards & Pat Shuman
Rick & Betsy Ellingson
Justin Erickson
John & Buzz Folsom
Dennis & Cindy Fulton
Daniel Hagedorn*
Frank Hagel & Marcia Walker
Dean M. Hanks
Don & Jean Hansen
Jim & Enid Harris
Philip Hayes
Terry A. Hayes*
Skip & Carolyn Haynes
Chuck & Sue Hellar
Joanne Henry & Jon Seward
Paul Hensel
Mark & Diane Holcomb
Al & Rose Hove
Eric & Laurie Hulscher
Debbie and Ron Johnson
Don C. & Mary Johnson
Todd Johnson
Michael & Dana Jones
Bruce & Sara Kendall
Robert & Pauline Kirchner
Jerry & Germaine Korum
Clara & Ottie Ladd*
Kris Lawrence
Keith & Gina Lennon
George & Goldie Leslie
Jim & Debbie Loomis
Bruce & Claudia Marley
Dianne & Fred Matthaei
Steve Maxwell
Jemima McCullum
Sandy & David McKay
Dean & Joan McSweeney
Barbara N. Mead
Arne & Sunny Michaelsen
Laurie & Toby Murray
Kim & Cindy Nakamura
Ed & Stacey Ogle*
Sarah Oliver
Tony & Julie Panagiotu
Chris Politakis
Victoria R. Powers
Carol A. Rhodes
John & Mary Rowlands
Harding Schumacher
Mary Jo Sinclair
Michael Secright
Karen G. Seinfeld
Jane Shanaman
Mike & Katie Shields
Lloyd & Caroll Silver
Scott E. Silver*
Todd & Teresa Silver*
Adam & Dani Small
Diana Small
Brandy & Anne Smith
Janet & Peter Stanley
Pat & Sara Steel
Willie & Faye Stewart
Ronald & Carol Stockdale
Jeff & Ann Stroud
Jim & Jane Taylor
Buck & Joanne Thompson*
Cindy Thompson*
Mikal Thomsen
James & Melissa Tomlinson
Larry & Jane Treleven
Allan & Judy Trinkwald*
Michael A. & Mary Jo Tucci
Mike & Mimi Tucci
Leanne Ursino
Jim Waldo
James & Marilyn Walton
Kim White & Tom Cook
John & Lesa Wiborg
Jim & Charlotte Wiedow
Jamie & Sally Will Jr.
Rogers & Sharon Wilson
Jeff & Nancy Woodworth
John & Judy Woodworth
David & Mary Young
David & Barbara Young
Corporate DreamMakers
Apple Physical Therapy
The Bamford Foundation*
Chuckals Office Products
Dimmer Family Foundation*
Executive Women International
Golden Oldies Guild
KeyBank
William W. Kilworth Foundation*
Korum for Kids Foundation
Lakewood Square LLC
Neil Walter Company
The Titus-Will Families Foundation
Washington Architectural Hardware Company
Corporate Partners
Special thanks for the following event
sponsors and table patrons at our
Ready to Work events in Tacoma,
Yakima, and Longview in 2011. These
signature events honor graduates from
Goodwill training programs.
Sponsorship support allows all event
donations to go directly to the support
of scholarship funds for worthy
individuals seeking job opportunities.
Tacoma
Apple Physical Therapy
Bank of America
BCRA Architects
Bates Technical College
Blitz Florist
Boeing
Brown & Brown
Business Examiner
Cerium Networks
Chuckals Office Supplies
Clark Nuber
Clover Park Technical College
Coca-Cola
Columbia Bank
Commencement Bank
Davies Pearson
Gordon Thomas Honeywell
Hagel & Co/SAGE
Heritage Bank
IKON Office Solutions
KeyBank
Korum for Kids Foundation
Labor Ready
McKinney Trailer Rentals
Mechanical & Control Services
Midco Materials Handling
Mountain Construction
MultiCare Health System
Murray Pacific
Neil Walter Co.
Nordstrom
PacLease Western-Peterbilt
Panagiotu Pension Advisors
Pierce College
Print NW
Propel Insurance
RBC Wealth Management
Robblee’s Total Security
Rodda Paint
Rushforth Construction
Seattle Mariners
Simpson Investment Company
Smith Fire Systems
Solid Waste Systems
Tacoma Community College
Sprague Pest Solutions
The News Tribune
Transit-Pack
Tucci & Sons
Umpqua Bank
Unisource
Verizon
Wells Fargo Advisors
West Coast Paper Solutions
West Coast Truck & Trailer
Whitehouse & Schapiro
Workforce Central
YMCA
Yakima
Coca-Cola
Columbia Bank
Kameo Flower Shop
Owens Equipment
Phoenix Protective Corp.
Sprague Pest Solutions
Town Square Media Group
Tree Top
Yakima Federal Savings & Loan Assoc.
Yakima Herald Republic
Yakima Regional Medical & Cardiac Center
Longview
Banda’s Bouquets
Bicoastal Media
Columbia Bank
Heritage Bank
KLOG/KUKN/101.5 The Wave
Longview Daily News
Simpson Lumber
Sprague Pest Solutions
Summerland Catering Services
Total Employment & Managemet
Honor Roll of Donors
This list includes gifts and pledges
made during the fiscal year
October 1, 2010 through September 30, 2011.
$250,000 and greater
Hugh S. Ferguson Trusts
Gary E. Milgard Family Foundation
Microsoft
$25,000 - $99,999
Employees Community Fund of Boeing
Estate of Lillian Brunzel
Columbia Bank
Estate of Donald F. Conner
Goodwill Employee Giving Campaign
Key Foundation
Tacoma Goodwill Shoppers
Cindy Thompson
Estates of Don & Mary M. Williams

Honor Roll of Donors
$5,000 - $24,999
Associated Petroleum Products, Inc.
The Bamford Foundation
Bank of America
BCRA Architects, Inc.
Ben B. Cheney Foundation
Boeing Company
Dimmer Family Foundation
Buzz & John Folsom
Terry A. Hayes
Heritage Financial Corporation
Hewlett Packard
Korum for Kids Foundation
Mountain Construction, Inc.
Mountain View Funeral Home,
Memorial Park & Crematory
Murray Pacific Management Company, LLC
Laurie & Toby Murray
Neil Walter Company
PMA Foundation
Print NW
Rotary Club of Tacoma #8
Rushforth Construction Co., Inc.
Richard & Julie Schmidtke
Scott E. Silver
Todd & Teresa Silver
Sumner Carpet One
Tom & Jackie Taylor
The News Tribune
Buck & Joanne Thompson
Allan & Judy Trinkwald
William W. Kilworth Foundation
Woodworth Family Foundation
$1,500 - $4,999
Albers & Company, Inc.
Air Systems Engineering, Inc.
Jeff & Rosa Allen
Apple Physical Therapy
Associated Ministries
Steve & Mary Barger
BCRA Architects, Inc.
Cheryl & Dirk Bidleman
Richard & Mary Ann Boulanger
Cedric “Butch” Brooks
Brown & Brown of Washington
Business Examiner
Diane Cecchettini
Cerium Networks
Richard & Robin Corak
Nina Craft
Bruce & Lauren Dammeier
Rick & Betsy Ellingson
Frances C. Heidner Charitable Lead Trust
Harold A. Friese
Goodwill Golden Oldies Guild
Hagel & Company
Frank Hagel & Marcia Walker
The Michael W. Hansch Family
Jim & Enid Harris
Skip & Carolyn Haynes
Paul Hensel
C.W. Herchold
Mark & Diane Holcomb
Al & Rose Hove
Randy & Debbie Johnson
Todd Johnson
Bruce & Sara Kendall
KeyBank – Tacoma
Jerry & Germaine Korum
Labor Ready - Auburn
Clara & Ottie Ladd
Kris Lawrence
Keith & Gina Lennon
Mark & Claire Litchman
Bruce H. & Claudia B. Marley
Dianne & Fred Matthaei
Steve Maxwell
Jemima McCullum
Dean & Joan McSweeney
MDRC
Barbara N. Mead
Mechanical & Control Services
MultiCare Health System
Ed & Stacey Ogle
Panagiotu Pension Advisors, Inc.
Tony & Julie Panagiotu
Victoria R. Powers
Propel Insurance
RH Sixth Avenue Plaza Associates LLC
Robblee’s Total Security Inc.
Rodda Paint
John & Mary Rowlands
Harding Schumacher
Frank Scoggins
Karen G. Seinfeld
Jane Shanaman
Mike & Katie Shields
Lloyd & Caroll Silver
Simpson Investment Company
Simpson Lumber Company
Brandy & Anne Smith
Kyle & Gayle Hampton Smith
Solid Waste Systems, Inc.
Janet & Peter Stanley
Willie & Faye Stewart
Ronald & Carol Stockdale
Tacoma Plumbing and Heating Inc.
Jim & Jane Taylor
The Longview Daily News
The Titus-Will Families Foundation
Mikal Thomsen
Larry & Jane Treleven
Michael A. & Mary Jo Tucci
Verizon Wireless
James & Marilyn Walton
Whitehouse & Schaprio, L.L.C
Jamie & Sally Will Jr.
Jeff & Nancy Woodworth
John & Judy Woodworth
Chad Wright
$750 - $1,499
Don & Nancy Anderson
Barbara Ault
Bicoastal Media
Jim & Donna Boulanger
Peggy Buehler
Adriana & Michael Chandler
Chuckals Office Products
Clark Nuber
Combined Federal Campaign Donors
Commencement Bank
Beverly & L.T. Conner
Davies Pearson, PC
Richard & Clare DeVine
Justin Erickson
Ken & Lucy Gibbon
Gordon Thomas Honeywell, LLC
Dean M. Hanks
Heritage Bank
IKON Office Solutions
Jessica Izem
Michael H. Jones
Kirchner Foundation
Robert & Pauline Kirchner
Ron & Carrie Lind
Sandy & David McKay
McKinney Trailers & Containers
Midco West, Inc.
John Nadeau & Michelle Cruckshank
Kim & Cindy Nakamura
Nordstrom-Tacoma Mall
Sarah Oliver & Dave Witmer
Pierce College
Chris Politakis
Portland Properties
RBC Wealth Management-Gig Harbor
Seattle Mariners
Michael Secright
Sharen Shierman Charitable Lead Trust
Smith Fire Systems, Inc.
Sprague Pest Solutions
Pat & Sara Steel
Jeff & Ann Stroud
Pamela Transue
Umpqua Bank
Unisource Distribution Division
United Way of Pierce County Donor Voice
El & Doris Vandeberg
Jim Waldo
Washington State Combined Fund Donors
Wells Fargo Advisors
West Coast Truck & Trailer Repair Inc.
Workforce Central
Luke & Alyssa Xitco
Yakima Herald-Republic
YMCA of Pierce and Kitsap Counties
$250 - $749
Justin & Robyn Anderson
Steve & Sandy Anderson
Joanne & Cal Bamford, Jr.
Steve Bateman
Veronica Biehner
Tim Boyle
Marty & Joan Brashem
Robert & Karen Bruback
Karla Bush
Tom & Diane Butler
Juanita Carbaugh
Eric & Tenley Cederstrand
Scott & Mary Chapman
Anthony Chen
Stephanie Clabaugh
Coca-Cola - Yakima
Coca-Cola Bottling Company
Brian Cockrell
Columbia Bank-Vancouver
Kevin Conklin
Cowlitz County Black Bears
Kelly Croman-Neelands
Dan Cunniffe
Cheryl Cuthbertson-Jones
William Davidson
Diamond Polishing
Paul Doty
Dave Edwards & Pat Shuman
Nigel & Kara English
Judy Estes
Andrea Evans
Julie Faison
Larry & Randi Fockler
Rosa Franklin
Angelina French & Family
Dennis & Lucinda Fulton
John & Sophia Hall
Steve Harlow
Ruby Harris
Chuck & Sue Hellar
Joanne Henry & Jon Seward
Joe & Merilee Hertig
Kent Hojem
Priscilla Huber
Roxanna Huff
Eric & Laurie Hulscher
Ed Inderbitzen Jr.
Roger Jaenicke
Michelle Johannesen
Debbie & Ron Johnson
Don & Mary Johnson
Bob & Nancy Katica
Keiter Family Foundation
Reed Kelley
Erika Klein
KLOG, KUKN, 101.5 The Wave
Marty & Mark Kogle
Yvonne Kuhn
Richard Larson
Sunny Lee
George & Goldie Leslie
Gary & Linda Lindberg
Don & Judie Lloyd
David Long
Jim & Debbie Loomis
Grace Lynch
William T. Lynn
Marine Floats
Wendy & Gary Martindale
The Brenda Fund of Schwab Charitable Fund
Kiyoshi Masuda
James & Beverly McCormack
Bruce McKean
Klaus Nalley
Joseph & Suzy Nealon
Brian Nelson
Layci Nelson
Mark Nelson
Peter & Karen Norman
Lavonne & Morris Northcutt
Nyssen-Maule Associates LLC
Owens Equipment
PacLease-Western Peterbilt
Jim Patterson
Phoenix Protective Corporation
David & Barbara Pine
Lazarus & Martha Politakis
Jeff Pratt
Frank Pupo Jr.
Dan Putnam
Brian Randall
Bill & Ann Riley
Patricia Rodman
Shahrokh Saudagaran
Doug & Vanessa Sawyer
Angela Schoeberl
Stephanie & Alexander Schramm
Service Master by JTS
Scott & Ronda Shelton
David Soike
Betsy Stauffer
Adel Stewart

Mike Stewart
Joy Stohr
Summerland Catering Services
Sun Life
Superior Linen Service
Judith Swain
The Black Rock Group
The Topp Group LLC
Susan Thornsberry
James & Melissa Tomlinson
Transit-Pack
Michael D. Wallingford
Phil & Nancy Watkins
Al & Nancy Weaver
Janet White
Ned Witting
Jim Wolch
Yakima Federal Savings & Loans
Yakima Regional Medical and Cardiac Center
David & Barbara Young
Stuart Young
Ed & Connie Rae Zittel
$100 - $249
Nancy Almond
Julie Anderson-Halpin
Arthur & Anna Mae Paulsen Foundation
Betsy Barnier
Hilary Baumstarck
Jennifer Becker Harris
Dick & Karla Benedetti
Brad Berger
Mat Bergman
Kerry Biddle
Luke Bienfang
Robert Blackshear
Ron Blasco
David Boe
Nick Bonazza
Elaine Brabham
Mike & Hae Yon Brandstetter
Kyndra & Clayton Braun
Helen Breed
Clarissa Breshears
Linda Kaye Briggs
Brockway, Opfer, Raab Architecture, PLLC
Alicia Burch
William Cammarano Jr. & Sandra Cammarano
Gerald & Patricia Carlisle
Carnahan, Smith & Gunter
Scott Casey
Scott Charlston
Deanna & Bob Cleaveland
Rod Clement
Frank Colarusso
Gary Connett
Tom Cook
Cathy Cooper
Marilyn Crabtree
Beth Dahl
Aaron Dawson
Ed DeJesus
Maria DeVore
Chris Dobler
Liz & Mike Dunbar
Jim & Lila Early
Wendy Edmond
Charlie Eglin
Eric Eid
Sue Elkin
Laurie Elliot
Jill Falk
Elizabeth Farnsworth
Dianna Fifield
Stephen Finnigan
Betty Fleischmann
Kelly Fox
Robert & Jean Garden
Ken Gibson
Kyle Gibson
Bill & Phyllis Gill
Eric Gilman
Thelma Gilmur & Charles Gilmur, Jr.
Pudd & Lee Gingrich
Gail Goode
Joe Gordon, Jr., & Sandra Gordon
Kristy Green
Barbara Griswold
Mary Ann & Mark Haglund
Teresa Hall
Wendie Hansen
Kelli Harding
Jerry Hastings
Hentschell & Associates
Andrea Hicks
Michael & Valerie Hiller
Travis Hull
Gil Hulsmann
Sarah Hyman Rumbaugh
Tanya Imke
Melanie Jenson
Georgeanne Johnson
Jim Johnson
Peggy Johnson
Dennis Joines
Ken & Nancy Keiter
Kel-Tech Plastics
Dale Kent
Michael Ketcham
Paul & Teri Kheriaty
Ken Kieffer
Rebecca Killingbeck
Donald Kress
Kalei LaFave
Vashti Langford
Rebecca Larson
Dale Lemmons
Todd LePique & Lysa Barbano
Dylan Lippert
Janet Lordahl
Bev Losey
Tom Luce
Carrie Mack
Pat Maher
Juli Maiuri
Mary Kay & John Manley
John & Jennifer Manolides
Tina Marie
Dean & Millie Martin
Warren & Elizabeth Martin
Kevin Mattson
Trisha McCray
Kathy McDonald
Ronn McMahon
Robert Metscher
Michael Mitchell
Richard & Marcia Moe
Gerald L. Monahan
Judy Moyer
Tonya Muri
Mark Nelson
James Newman
Willis Nickens
Tammera Novogrodsky
Oscar Olney
Robert Orlando
Doug Orth
Tim Owens
Pat Palmer
John & Gerry Pearson
Karen Peterson
Ryan Petty
Dick & Karen Pickett
Sue Price-Scott
Merilyn Primeau
Frank Purdy
Ted & Toni Pursley
Miwako Pytel
Qwest Communications
Sandra Ramsey
Emily Reiter
Ann Rivers
Kent Roberts
Gordon Rodewald
Jeff Rounce
Sandra & William Rudd
Erlinda Russell
Curt Sandstrom
Dave & Linda Schmitz
Deb Schneider
Larry Seaquist
Melea Sexton
Adam & Dani Small
Diana Small
Adam Smith
David Smith
Jeff Smith
Nanette Smith
B.L. & Terry Smith
Gary Spooner
Vickey Stellfox
Victor Stevenson
Jay Stricherz
Marilyn Strickland
Kevin Sullivan
Patti Sutton
Carter Taylor
Ray Thoennes
Dave Thomas
Donald & Joan Thompson
Rob Tillotson
Total Employment and Management
Brian Townsend
Duc Tran
Teresa Tresch
Andrea Tull
Rhonda Tye
Vadis Northwest
Todd Vallie
Ron Warren
Rick Weaver
Gary Wells
Fred Whang
Kelly White
Jim & Charlotte Wiedow
Louis Williams
Smitty Williams
Rick Winsman
Alice Wynalda
Paul & Dolores Young
Joe & Donna Zelazny
Goodwill Board Officers
Jane Taylor, Chair
Chad Wright, Treasurer
Frank Scoggins, Secretary
Buzz Folsom, At Large
Cheryl Jones, At Large
Dean McSweeney, At Large
Board Members
Heidi Curry
Bruce F. Dammeier
Bill Dickens
Nigel English
Arne (Skip) Haynes
C.W. Herchold
Don Johnson
James Matteucci
Jemima McCullum
Ryan Petty
Cliff Robertson
Shahrokh Saudagaran
Karen Seinfeld
Judy Swain
Brian Townsend
Pamela Transue
Rick Winsman
Goodwill Foundation Board of Directors
Buzz Folsom, Chair
James Loomis, Treasurer
Lavonne Northcutt, Secretary
Steve Barger
Bill Dickens
Chuck Hellar
Don Johnson
Bruce Marley
David Senner
Willie C. Stewart
Larry Treleven
James Walton
Goodwill Management Team
Terry A. Hayes, CEO
Mark Holcomb, Sr. Vice President Business Operations
Michael Graves, CFO
Jane Shanaman, Chief Development Officer
Richard Corak, Workforce Development Director
Cheryl Bidleman, Human Resources Director
Chris Politakis, Marketing & Communications Director
Michael Secright, Information Technology Director

Tacoma Goodwill | 714 South 27th Street | Tacoma, WA 98409 | 253.573.6500 | tacomagoodwill.org