fire #3 Mar-May 2017

International
Women’s Day
issue
#3 MAR – MAY 2017
firemagazine.com.au
TWO OF
A KIND:
KAREN AND ANDREW
LIGDOPOULOS
International
Women’s Day
WHAT WE’VE LEARNED FROM
THE WOMEN IN OUR LIVES
THE RISE OF
PRESENTEEISM

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Value Of Real Estate
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contents
ISSUE #3 // MAR – MAY 2017
REGULARS
2 FOREWORD
Stacey Moseley, Managing Editor of FIRE, LJ Hooker
3 A DAY IN THE LIFE
Join Captain Nikki Clark on a typical 24-hours
4 TWO OF A KIND
Karen and Captain Andrew Ligdopoulos
Produced by:
In partnership with:
15 LAST WORD
Captain Deb Grimley, LJ Hooker Commercial Coffs Harbour
COVER STORY
8 INTERNATIONAL WOMEN’S DAY
What we’ve learned from the women in our lives
Managing Editor:
Stacey Moseley
Editor:
Trish Riley
Contributors:
Hon Jacquie Petrusma MP,
Marina Mitchell,
Ryan Ellem, Karina Da Silva,
Samantha Regan
OPINION
6 WHAT PART WILL YOU PLAY?
The Hon Jacquie Petrusma MP discusses
eliminating gender bias
12 THE RISE OF PRESENTEEISM
Shai Ishaq tells us why employee wellbeing is important
Printed by: Printforce
To contribute to fire email:
fire@ljhooker.com
Cover image: Kylie Segedin,
real state agent LJ Hooker Mona Vale
Make Dreams Happen TM 1

foreword
At last year’s annual LJ Hooker Summit
conference in Cairns gender equality
warrior and Australian of the Year
Lieutenant General David Morrison AO, spoke
about stereotypes and asked us “what is the legacy
you are going to leave behind?”
He explained that he hoped his legacy would not
only be for his actions in the Defence Force, but
rather his activity in being a voice against inequality.
In his speech he spoke at length about the
inequality that existed in the Armed Forces during
his tenure, and spoke about the initiatives he
implemented as Chief of Army from 2011 to 2015.
Admitting that the military still has a ‘ways to
go’, Mr Morrison asked us to envision an “Aussie
digger” and then unpacked the implications of
those stereotypes.
He pointed out that stereotypes exist in all
industries; in fact, they are a regular part of
our society. Subconsciously or not, we make
assumptions about people every day.
Following on from this thought-provoking
presentation, it is apt that this edition of FIRE will
hit your desk just after International Women’s Day
(March 8), and that in our feature cover story, we
have asked members of our network to tell us about
what they’ve learned from the women in their lives.
There are definitely no stereotypes here;
across the article we hear from four very different
LJ Hooker members from different regions in
Australia. The qualities they use to describe the
women in their lives have both lovely synergies
and vast differences; every relationship is unique!
Among the qualities mentioned were strength,
resilience, empathy, acceptance, patience, wit,
intelligence, business-savvy, tenacity and respect.
As you flick through our latest edition of FIRE
consider the women who have made a difference
to you. And if you can, give them a squeeze.
Stacey Moseley
Managing Editor of FIRE, LJ Hooker
/FIREmagazine.au
2 FIRE MAGAZINE // MAR – MAY 2017

CAPTAIN
NIKKI CLARK
LJ HOOKER LEEMING
A day in the life
As far as top performing Property
Managers go, you really can’t get
much better than Captain Nikki
Clark of LJ Hooker Leeming. Within
her first year with the company,
she had qualified for membership
into LJ Hooker’s Captain’s Club and
a few years later became the first
West Australian Property Manager
to become a member of the Multi-
Million Dollar Club. In 2016 took out
the ultimate prize and was awarded
International Property Manager of the
Year at Night of The Stars. Here is what
an average work day looks like for a
champion property manager.
BEFORE 9AM
4:30am: I like to start my day
positively, so I get up early (after a
few snoozes on my alarm) and make
my way to the gym to get my “happy”
endorphins for the day.
6:30-7:00am: I like to get into the
office early and get my day started as
I am the most productive when no
one is in the office to distract me. I use
this time to deal with all the emails I
have received over night and get my
day sorted, I love time management so
planning my day by time frame is an
absolute must.
AFTER 9AM
As I have done the majority of my
inside work before 9am, I leave right
on 9am to head out to my inspections.
11:00-11:30: I usually arrive back
in the office, depending on the
number of inspections I have on that
day. I can then catch up on the phone
calls and emails that have come
through in the morning.
11:30-12:30: I have time for a quick
bite to eat before either heading
to a final inspection or afternoon
appointments for signing up leases or
lease resigns, before coming back and
finishing up on all calls and emails.
3:30-4:00pm: As I start work early,
I normally finish in the afternoon.
My drive home can take anywhere
from 40 minutes to an hour and 40
minutes, so I tend to use that time
to think through ideas, my portfolio
and goals. By the time I arrive home,
I’m usually racing in the door to write
everything down so I can put them to
use the next day.
AFTER 5PM
Me time! Before my partner arrives
home, I have a little chat with Bully,
my partner’s dog who loves the
attention and some background
trashy TV or music. I always put on
something I don’t have to think about
too much or concentrate on which
usually shuts me off from thinking
about work.
6:00-6:30pm: I start dinner as my
partner arrives home at around this
time depending on his day. We use the
time preparing dinner and cooking to
chat about our day and what we have
coming up.
After dinner, we clean up straight
away, shower and then have some
chill time on the lounge which usually
consists of us both falling asleep.
On work life balance:
I can honestly say that it took me a
few years to know what a work/life
balance was. In my early days, I was
consumed by work, thinking about it
24/7 and it was so hard to switch off. I
have taught myself, over time, to shut
off when I get home from work and if
I happen to think of something when
I’m at home, in the shower at the gym,
food shopping where ever I will write
it down, send myself and email or pop
it into notes on my phone – this is the
best way to get it out of your system so
that you can get on with whatever you
are doing.
I first started with LJ Hooker
Leeming in 2009 and have not looked
back; working with a brand that is so
passionate and driven just makes me
want to succeed.
I love goal setting; I make sure that
every year I have a goal to reach I have
done this since I first started. Being a
property manager is a demanding job
and you need to make sure you take
time out to enjoy life, the simple things.
When I go on holidays I have learnt
to let go, and not be so protective of
my portfolio as I need to enjoy my
holidays, if I have a day off here or
there or over the Christmas and Easter
holidays I always check my work
emails and deal with the things I can.
The beauty of technology these days
is you can do your work from almost
anywhere, which also eases the stress
when I return to work.
My work mantra:
Practice great time management and
do the hardest task first!
A successful property manager
needs to know how to have good
time management and be organised,
otherwise they sink. If I’m helping
with training, I always teach them the
way I have always done my job – time
frames and scheduling has helped me
so much to stay afloat and succeed.
Doing the hardest task first each day
only sets you up for a better day – you
won’t spend your day just thinking
about making ‘that” call or thinking
about “that” meeting, once it’s done,
your day can only get better, right?
My tip:
If you’re having a bad day, bad phone
call or email, take five. Walk out of the
office, get some fresh air have a chat
to someone outside work, when you
walk back into the office you can tackle
the situation with a fresh mind.
Make Dreams Happen TM 3

Two of a kind
KAREN AND ANDREW LIGDOPOULOS
TWO OF A KIND:
LJ HOOKER CANBERRA CITY
4 FIRE MAGAZINE // MAR – MAY 2017

Two of a kind
FROM KAREN
I never thought I would work in real
estate specifically, but I always knew
I would be interested in something
creative and property related. Being
a market manager at LJ Hooker
Canberra City is the perfect fusion of
everything I was looking for. What
drove me to this role initially was an
opportunity created by my husband
after expressing a desire to change
careers about five years ago.
I definitely didn’t see myself
working alongside Andrew. His
parents worked together for 32 years
and often expressed how challenging
working together was for them. I am
pleased to say they are still happily
married after 49 years.
Although they warned us, we
didn’t really take their advice. Joining
the team was actually our business
partner’s suggestion. I joined the
group of eight ACT offices as a group
marketing manager in 2012 working
in the Dickson office, but towards
the end of 2014, a restructure meant
I was needed most in Canberra City
and project marketing ACT offices
headed up by Andrew. I will admit,
I was very apprehensive.
It was challenging in the beginning
because we didn’t clearly define our
roles and I found it hard to identify
what my responsibilities were. The
office has never had its own marketing
manager, so I didn’t really have a job
description. It was also difficult to get
people to see me for who I was, not
just the boss’s wife. Andrew and I can
both be pretty stubborn and focused on
the big picture, and we did eventually
find our way, but we still have those
challenging days. We have two teenage
sons; Vas is 18 and Michael is 16, and we
don’t really have a work/life balance.
We are both very much workaholics
which is a challenge also.
I could write a book about Andrew’s
strengths and what he brings to the
team. His primary focus is listing
developments in Canberra. He then
passes those individual apartment
listings to agents in our group which
is a greater earning capacity. But
honestly, he brings so much more to
that to the teams. He is successful, yet
humble and doesn’t view himself as
above anyone else. He doesn’t make
the team do anything he wouldn’t do,
and I love watching him interact with
them, often admiring the support and
encouragement he provides.
Andrew makes me proud every day;
he has achieved so much in his 25-year
career. It really warms my heart when
I hear people tell me how much they
admire and respect him; I’m probably
his greatest admirer.
Neither of them anticipated a career in real estate; one came from a design background, and the other
was looking at a career in valuation. They both eventually found their place at LJ Hooker Canberra City,
and began running a highly successful business built on respect and success. Captain Andrew and
Karen Ligdopoulos spoke to us about their working life, challenges they face being a husband and
wife team, and what works wells for their team.
FROM ANDREW
I didn’t initially see myself working
in real estate, but I was driven to the
industry when a friend suggested I
should try real estate for a year as a
segue into valuation. I had just finished
my valuation studies and well, that
year turned into a quarter of a century
in the industry which I am celebrating
this year.
I never anticipated that I would
work with Karen; it definitely wasn’t
planned, but seemed like a good idea
at the time for her to join the team
as marketing manager given her
creative background and wanting a
change in career.
When I think about the challenges
we have faced, there actually weren’t
many in the beginning. The challenge
that we mostly face is when we are not
at work, trying not to discuss work.
I find it hard to ask Karen about her
day; because most of the time, I know
how it was and we would have already
worked through it together. When
you work with your partner, it can be
difficult to switch off and keep some
kind of work/life balance, so we made
the rule to not talk about work while
we’re at home.
I am proud of Karen in a lot of
different ways. She has a passion
for doing things right and is always
looking at how we are perceived by
the public. I very much admire her
attention to detail, her creativity and
strong work ethic. She makes me
proud outside of work every day, but
on a professional level, I have been
proud to watch her receive her team
marketing awards three years in a row
and her individual top support award
at night of the stars. As she walked
up on the stage, I thought about how
great it is that we have been on this
learning journey together.
Do you know a ‘Two of a kind’?
Let us know at inhouse@ljhooker.com
Make Dreams Happen TM 5

Opinion
THE HON JACQUIE PETRUSMA MP
WHAT PART
Will You Play?
THE HON JACQUIE PETRUSMA MP, TASMANIAN MINISTER
FOR WOMEN, DISCUSSES THE ROLE WE ALL MUST PLAY
IN ELIMINATING GENDER BIAS.
Over the years, I have met some
outstanding women and girls;
members of our community
who are making a positive difference
across a range of economic, social and
professional spheres.
Sadly, I’ve also seen a large amount
of gender bias – whether conscious or
unconscious, especially in regards to
leadership and decision making.
Management and leadership
are still today, commonly seen as
masculine roles. Consciously or
unconsciously, men are considered to
be more suitable for an appointment
than women, even when women can
demonstrate relevant qualifications,
experience and skills; and there is
an ingrained but mistaken belief that
merit will be rewarded.
And, it is not just men who think
men are more suited to appointment
than women – women can also share
the belief that management and
leadership are masculine roles.
As a result, men are
disproportionately chosen ahead of
women for leadership roles. Changing
this bias means changing cemented
patterns of thought – for both men
and women.
6 FIRE MAGAZINE // MAR – MAY 2017
When women occupy leadership
positions, benefits not only flow
to the organisation, but also to the
community as a whole.
As women represent over half
our population, by not investing in
women, organisations are missing
out – half their client base is usually
women, so it is important that
organisations know the perspective
of women.
Research has shown that companies
with a higher proportion of women in
management are the companies that
have the best financial performance,
corporate image and competitive edge
as they are able to draw from a broader
pool of talent as women bring different
perspectives, new ideas and new ways
of thinking.
Having more women in positions
of responsibility also sends a very
strong and positive message to girls
and young women that they are equal
to boys and men, and that they too can
aspire to go as far as they want.
By having more women in
leadership roles, we begin to change
attitudes across the board with a flow
on to all aspects of society.
The Tasmanian Government is
committed to leading by example, by
achieving 50 per cent representation
of women on our Government
boards through our Women on
Boards Strategy 2015-2020. The
strategy contains actions that will
make this target possible through
promoting leadership and training
opportunities, using executive search
firms, networking with professional
industry bodies, mentoring as well as
governance training for women.
Men will also be active partners in
the strategy, particularly given the role
men play in putting people forward for
employment or board appointments.
Gender equality is a complex
matter, and each of us has a role to
play. As a modern society, we need
initiatives that will positively empower
women, particularly amongst our
younger generation and future leaders.
What part will you play in
this process?
The Hon Jacquie Petrusma MP
is the Tasmanian Minister for
Human Services and Minister
for Women. Follow her on
Facebook.com/jacquie.petrusma

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Feature
International Women’s Day
What I’ve Learned
from the Women in my Life
Words by: Samantha Regan
AT LJ HOOKER, WE
PRIDE OURSELVES ON
BEING IN THE BUSINESS
OF FAMILIES; WHETHER
THAT BE THROUGH OUR
CLOSE-KNIT NETWORKS
OR OUR COLLABORATIVE
OUTLOOK PAST AND
PRESENT. BEING PART OF
THE LJ HOOKER NETWORK
MEANS THAT YOU HAVE
ACCESS TO THOUSANDS
OF PEOPLE AND CAN
LEARN FROM THEIR
TRIUMPHS, AND THEIR
HEARTBREAKS.
CAPTAIN REBECCA FREEMAN,
LJ HOOKER CITY RESIDENTIAL PERTH
“The women in my life, both
professional and personal, have been
integral in teaching me how to have a
good work-life balance. I’m fortunate
to work in the real estate industry
as there are few careers that offer
the same level of equal opportunity
between men and women, not just in
terms of pay, but in work-life balance
too. Running a business and
running a home need to be
given equal attention as they
are both just as taxing as the
other, and my mum showed
me how best to do it.
“My mum is by far the most
important woman in my life. My mum
works for LJ Hooker too, so I started
my career with her. She has taught me
everything I know both personally and
professionally. Mum is just so much
fun and always knows how to keep
things light and enjoyable. She is truly
caring and exceptionally generous.”
“MY MUM TAUGHT ME TO
MAKE THE MOST OUT OF
EVERY OPPORTUNITY”
International Women’s Day
(March 8) is about celebrating and
highlighting all females for their
economic, political and social
achievements. So in this edition,
we stand and notice.
In celebration of International
Women’s Day, we’d like to show our
respect, admiration and appreciation
for the women in our personal and
professional spheres. We asked a few
members of our network about the
important women in their lives and
what they’ve learned from them.
Captain Rebecca Freeman and her mum, Sue Freeman
8 FIRE MAGAZINE // MAR – MAY 2017

CAPTAIN KYLIE SEGEDIN, LJ HOOKER MONA VALE
“I come from a family of all women
– other than my dad – who I’m sure
felt rather overwhelmed with us all!
Though our household was quite strict,
my sisters and I definitely needed it
and grew up with some very healthy
boundaries. These days my mum and
dad truly are my best friends.
“After I left school and fell into the
real estate industry, I’d go for long
walks on the beach with my mum, and
she’d hold my hand all the way through
those first early rejections, keeping
me motivated throughout the whole
journey. My mum was only 21 when
she had me, so she has always been very
cool and doesn’t hesitate to give me a
good reality check when I need it. Mum
is the sort of person where I need three
pages in Christmas and birthday cards
just to tell her how I feel about her.
“After 21 years in the business, I’ve
been surrounded by strong women in
my family and at work.
Leesa and Rachael,
who I work with, do
a wonderful job and
have such enormous
care factor that is really reflected in
our buyers and sellers. They are both
mothers to all daughters themselves,
and we just have such a great team
dynamic. They have both really taught
me that we need men just as much as
they need us!”
“MY MUM TAUGHT ME SELF-DISCIPLINE,
OPTIMISM, AND ABOVE ALL, KINDNESS
TO OTHERS.”
Leesa White, Captain Kylie Segedin and Rachael Taylor – Gruca
Make Dreams Happen TM 9

Feature
ADMIRAL MIKE STEWART, LJ HOOKER TOOWOOMBA
“My mother was the first female
auctioneer in Queensland. She
operated in what was, back then,
a boys’ club that lined Margaret
Street in Toowoomba, complete
with beer bellies, cigarettes and men
leaning on parking metres. It was a
different world back then in country
Queensland. Mum took me under her
wing and showed me the business
basics from the ground up. She taught
me the principles of negotiating,
what drove people, as well as all the
technical aspects. There were very
few female real estate principles back
then, and Mum was always clever,
intelligent and tenacious – a true
example of old school.
“In 1989, my wife and I took over
the business from my mum. My
wife Julie, who has a background in
commercial retail, taught me the next
steps to my success. Julie has robust
skills that she is still imprinting on me
to this day. My
wife showed
me how to be
an excellent
negotiator, and
she raised our
two children
when I had to
work overseas
– she is just such a strong support
in my life. Julie has taught me to be
compassionate, organised and patient,
which she may very well still be
teaching me by the time I turn 90!”
“MY WIFE SHOWED ME HOW TO BE
COMPASSIONATE, WHILE MY MUM
TAUGHT ME TO ALWAYS STRIVE FOR
EXCELLENCE. THE TWO HALVES MADE
ME WHAT I AM TODAY.”
Admiral Mike Stewart and his wife, Julie
10 FIRE MAGAZINE // MAR – MAY 2017

NICK PLOUBIDIS, LJ HOOKER KENSINGTON | UNLEY
“The two most important women
in my world have been by my side
for all the different stages of my life.
My mum raised my brother and I as
a single-parent, while she worked
relentlessly and tirelessly to give us
a stable upbringing. My mum has
always supported me in my decisions
– whether she agrees or disagrees with
them. I have the utmost respect for
her, and always will; her tenacity and
approach to life are unmatched.
“My wife and I met through mutual
friends, and have grown together
professionally and personally, to such
an extent that I don’t even need to
hesitate when I say that our life is great!
Tammy’s softhearted
nature
always brings
people together, and that is something
I truly admire about her.
“Both my mum and Tammy have
shaped me as a man through their
continued support, and I wouldn’t be
where I am without them.”
“MY WIFE TAUGHT ME THAT GOING BIGGER
ISN’T ALWAYS BEST AND MY MUM SHOWED
ME THAT EVEN IF THE ODDS ARE STACKED
AGAINST YOU, YOU HAVE TO KEEP GOING
NO MATTER WHAT.”
Nick Ploubidis and wife, Tammy
Make Dreams Happen TM 11

Opinion
SHAI ISHAQ
PRESENTEEISM;
why employee
wellbeing is
more important
than we think
SHAI ISHAQ, HEAD OF PEOPLE & CULTURE AT LJ HOOKER
TAKES A CLOSER LOOK AT THE RISE OF PRESENTEEISM
Chatting to some of my industry peers in recent times,
it seems we’ve noticed a growing trend in Australian
workplaces – employee wellbeing (in particular
mental health) is becoming one of our biggest concerns
when it comes to employee engagement and productivity.
We’re talking about good performers, long term employees
who have a wealth of knowledge and skill and get to a point
where they’re not performing at their best.
It is estimated that untreated mental health conditions
cost Australian workplaces
approximately $10.9 billion
per year.
In any one year, around 1
million Australian adults have
depression, and over 2 million have
anxiety according to research by
Beyond Blue. Employee wellbeing
is often dismissed as a fluffy term
that leads to the introduction of
more yoga and healthy food in the
workplace, and mental health is
often misunderstood as being about diagnosed conditions
that we as employers can’t do much about. If we look at
how the two are linked we may find there’s a lot we can do
to improve employee wellbeing and reap the benefits of
optimal productivity and engagement.
12 FIRE MAGAZINE // MAR – MAY 2017
OF THIS, $6.1 BILLION
IS ATTRIBUTED TO
‘PRESENTEEISM’ – WHERE
AN EMPLOYEE IS AT WORK
BUT LESS PRODUCTIVE
THAN USUAL BECAUSE
OF ILLNESS OR INJURY.
Presenteeism – the link between wellbeing
and productivity
Think about the things that you need to be optimal for your
employees to see them working at their full potential – their
energy levels, clarity of thinking, positivity, engagement,
creativity, ability to have social interactions at work etc.
Now think about the things that you’ve seen influence
your employees’ ability to be at their best in these
areas. Sometimes it’s just that life gets overwhelming –
globalisation and technology have created a
world where we’re always ‘on’. When we leave
the office for the day we’re still fully contactable
via phone and email. When we go on leave we
can’t help but check our emails. We’re then not
fully present at home and life can become a
juggling act where we never really take a break
and become burnt out. Sometimes being at our
best is hindered by our physical health which to
begin with could be influenced by stress. Whilst
we may still turn up to work every day, all of
these factors can end up having an impact on our
mental health and ultimately our productivity at work and
life in general.
Mental health and wellbeing do not have to
be separated
Often when we’re confronted with an employee
experiencing health issues we focus on what’s not going
well and put a label on their problems – depression,

anxiety, stress. We immediately assume we’re not equipped
to deal with the problems and push the person on to a GP
or mental health professional and tell them to get help
ASAP. Most organisations
have an employee assistance
program (EAP) and hope that
everyone who needs help will
access that. But the industry
utilisation rate for EAPs is
below three per cent according
to a 2015 report. How many
of you have experienced the
frustration of the person not
getting help? Often this is not
because they don’t need it or
want it, but because they are
too embarrassed and worried
about being labelled and
how this might affect their
employment. To create change here organisations need to
be much more open to dealing with mental health as part of
an overall focus on employee wellbeing.
The World Health Organisation (WHO) defines mental
health as “a state of well-being in which every individual
realises his or her own potential, can cope with the normal
stresses of life, can work productively and fruitfully, and is
able to make a contribution to her or his community.”
So if we take this definition, mental health and wellbeing
are essentially one and the same.
EMPLOYEE WELLBEING IS MORE
IMPORTANT THAN EVER TO
UNDERSTAND AND WORK ON
HOLISTICALLY. BEING PROACTIVE
ABOUT THIS IS THE BEST THING
YOU CAN DO FOR YOUR BUSINESS.
FOR SOME MORE INFORMATION
SEE THESE WEBSITES:
WWW.DAVCORP.COM.AU
WWW.BEYONDBLUE.ORG.AU
WWW.WELLNESSATWORK.COM.AU
How can we improve wellbeing and
therefore presenteeism?
Here are some ideas for your workplace:
• Get an employee assistance program in place. These
are not just about counselling, they have evolved to
incorporate a number of elements into their offering,
even financial counselling and assistance with diet and
nutrition. See Davidson Trahaire Corpsych
www.davcorp.com.au
• Create a culture of having open conversations about
wellbeing. This can be as simple as including the topic
in your one-to-one and team meetings. Employees will
suffer in silence (and contribute to presenteeism) if they
don’t know that it’s safe to speak up.
• Know the signs of a wellbeing issue and how to approach
your employee – things like regularly arriving late,
seeming fatigued, changes in productivity or organisation
and seeming more emotional than usual are all indicators
that the employee might need some help. Rather than
focusing on what negatives you’re observing, have a
conversation about what state they feel their wellbeing
is in and what they’d like to work on and this will create
opportunities for you to help them.
• Be proactive about dealing with potential issues before
they escalate – so often we see workplaces with a suite
of wellbeing initiatives in place that still have employees
regularly working 60+ hour work weeks. If you see this in
your workplace, take a look at why it is occurring and put
it on the agenda to improve.
• Be a good example of work-life balance. By having your
own interests outside of work that you make time for –
example a sport you train for or exercise you do regularly
– you can lead by example and
show your employees that it’s ok
to work hard and then go out and
have a life day to day, not just on
weekends or during vacation time.
• Be creative and open-minded
with solutions – things like
flexible working arrangements are
important for every workplace
to embrace, especially now that
employees have rights to request
these under our federal workplace
relations system. Having high
standards for output and quality
is important, and these should be
valued above time spent at a desk.
Shai Ishaq,
LJ Hooker Head of People & Culture
Make Dreams Happen TM 13

LocalMarket
your local property report
The LJ Hooker Local Market report is an informative easyto-read
two-page report that provides your customers with
a unique insight into the performance of suburbs in your
local area.
Benefits
How
to use
Cost
Local Market positions you as the local market expert and helps
you WIN new business!
• You select the suburbs by postcode (minimum of 3)
• Insightful localised commentary
• 2 page professionally designed report
Local Market is a valuable prospecting tool.
• Send it to your past, present and future customers.
• As a follow up for recent appraisals.
• Attach to your monthly landlord statements.
• Send to your local media outlets.
$49 per report on a 12-month subscription
There are two types of subscriptions:
• Monthly – one report per month (only $49 per report)
• Quarterly – one report per quarter (only $49 per report)
Subscription Type
Monthly (12 reports per year. 1 report per month)
Quarterly (4 reports per year. 1 report every 3 months)
12-month subscription cost
$588 + GST
$196 + GST
Testimonials
“We attach our Local Market report to our monthly landlord statements and
it has signifi cantly boosted our engagement with investors”
– Alistair Thomson, LJ Hooker Drysdale
“It’s the easiest way to keep in touch with recent appraisals and existing clients”
– Shane Colquhoun, LJ Hooker Nerang
“We recently printed and delivered 14,000 copies of our Local Market report
to our farm area and saw a signifi cant increase in appraisal requests”
– Vivien Yap, LJ Hooker Claremont
To order your subscription email research@ljhooker.com today!

Captain
Deb
Grimley
The last word
A MEMBER OF THE
MULTI-MILLION DOLLAR
CHAPTER, CAPTAIN DEB
GRIMLEY OF LJ HOOKER
COMMERCIAL COFFS
HARBOUR IS A LEADER
IN LEASING. BRINGING A
WEALTH OF KNOWLEDGE
FROM PREVIOUS
CAREERS IN RETAIL ASSET
MANAGEMENT, LEASING
AND SALES, SHE UTILISES
THIS PASSION FOR
CUSTOMER EXPERIENCE
TO HELP BUSINESSES
FIND THEIR HOMES.
ALONGSIDE AN INCREDIBLY
SUCCESSFUL CAREER, SHE
IS ALSO THE MOTHER OF
TWO GIRLS AND A SELF-
CONFESSED “FOODIE”.
What was your last listing/win?
I try not to get too carried away with
the listings. A “WIN” for me, is when
a client finds a new home for their
business. Listings will follow through
on their own accord because, as they
say, you’re only as good as your
last customer.
When was the last time you were
truly inspired?
When I saw Yotam Ottolenghi’s last
post on Instagram – he is a very
talented chef who inspires me with his
creativity and treatment of food!
What was the last training session
you did?
This morning I participated in group
exercise training – if I exercise I can eat
more delicious food!
What was the last film you saw?
Bridget Jones baby. It was very funny
and light hearted, tune in and zone out
type of stuff!
What was your last splurge?
That would probably have to be buying
some high-risk shares a few weeks ago.
I’m not sure it was the best thing to do,
but only time will tell.
What was the last book you read?
It would have been a true crime novel
quite a while ago – crime stories keep
me intrigued.
What was the last app you
downloaded?
STAYZ and AirBNB. My daughter
has moved to Burleigh Heads and my
other daughter is looking to relocate
there soon, hence I plan on heading
north more often to see them.
When was your last moment
of bliss?
I have to say it was eating at a
restaurant at lunch time – it’s a very
decadent thing to do in a busy day.
What was the last holiday you
went on?
Have I mentioned I like FOOD and
cooking FOOD?! It was a luxurious
four-day weekend in October in
Sydney wining, dining and sightseeing.
I also took my girls to the Gili
Islands and Bali for some rest and
relaxation in September which was a
lot of fun.
What was the last piece of advice
some has given you?
I was told to do things in “moderation”
and I try live by that, and provide the
same advice to others. Also, “Live each
day as it comes” because you never know
what is around the corner – however
this advice is not always very easy.
Who would you like to hear from next in The Last Word?
Tell us here: inhouse@ljhooker.com
Make Dreams Happen TM 15