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CVBAnnualReport2016

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VISITOR SERVICES<br />

The Visitor Center provides excellent customer service to visitors and the community, while<br />

assisting them with area information, guides, brochures, National Park information, and souvenirs<br />

to make their stay memorable.<br />

Number of guests assisted 7,217<br />

Your staff member was very helpful in helping with the forming of our destination. Cheerful and<br />

full of knowledge, thanks.<br />

Very personal attention<br />

~ Ron & Mary Payne<br />

Great info! Thank you. Found info where we couldn’t find it in Pennsylvania! ~ Linda from PA<br />

Joel was professional to the point when highlighting info – and he stopped midway to greet others<br />

who came in asking about museums. He helped me with hotels first thing. Thanks Joel!<br />

~ Mary Campbell<br />

Information Requests 2016 2015<br />

Vacation 2,875 2,134 26%<br />

Hunting 532 661 25%<br />

CVB Guide (One Fulfillment - ND Tourism online partner) 6,624 5,005 33%<br />

Relocation Packets and School Project 5 16<br />

Total Requests 10,036 7,766 30%<br />

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