BAM 411 Human Resource Management Unit 1 Examination

BAM 411 Human Resource Management Unit 1 Examination
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1. ________ plan training activities.
Managers
Training specialists
Corporate teachers
Job analysts
2. ________ organize the training opportunities for a company.
EEO representatives
Trainings specialists
Change managers
Communication directors
3. The ________ HR group may provide specialized support for organizational change.
centers of expertise
embedded
corporate
transactional

4. The proportion of younger workers in the workforce is projected to ________.
stop growing
decrease
decrease at a faster rate
increase at a slower rate
5. Over the next few years, employers may face a severe labor shortage because
________.
people are living longer
there are fewer people entering the job market than there are retiring baby boomers
one-third of single mothers are not in the labor force
All of the above.
6. What tactic will employers likely have to take to fill openings left by retiring
employees?
hiring more women
instituting flexible work hours
rehiring retirees
lowering the retirement age
7. Strategic human resource management refers to ________.
planning the balance of internal strengths and weaknesses with external opportunities and
threats to maintain competitive advantage
extending a firm’s sales, ownership, and manufacturing to new markets

formulating and executing human resource policies and practices that produce
theemployee competencies and behaviors the company needs to achieve its strategic aims
emphasizing the knowledge, education, training, skills, and expertise of a firm’s workers
8 . Which term refers to letting vendors abroad provide services for a firm?
offshoring
application service providers
data warehousing
external work systems
9. ________ refers to the tendency of firms to extend their ownership to new markets
abroad.
Trend analysis
Globalization
Outsourcing
Strategic human resources
10. Which organization provides professional certification for human resource
managers?
Association of Business Administration
Academy of HR Partners
Academy of Management
Society for Human Resource Management
11. Which of the following is an example of HR management’s changing role?

HR managers must be individually centered so as to ensure that there will be
nofavoritism.
HR managers must represent the organization even when they are off the clock.
HR managers must measurably improve organizational performance.
None of the above.
12. Which of the following is not a factor changing the environment of HRM?
economic trends
demographic trends
“generation Y”
None of the above.
13. All of the following are new HRM skills except:
improving internal consulting skills.
improving off shoring skills.
supplying transactional services while serving more strategic, internal consulting
activities.
All of the above.
14. A ________ is a system that enables employees to manage their own benefits and
update their personal information.
software based system
company portal
cybernetic portal
formulation system

15. Of the ten most serious ethical issues, how many were HR related?
four
ten
six
seven
16. Which of the following is an issue that HR managers have to deal with today?
managing ethics
adding value
managing employee engagement
All of the above.
17. The ________ Amendment to the U.S. Constitution states, “no person shall be
deprived of life,liberty, or property, without due process of the law.”
Tenth
Fifth
First
Thirteenth
18. The establishment of the EEOC ________ the ability of the federal government to
enforce equal employment laws.
hampered
greatly enhanced

greatly reduced
truncated
19. Jack is a 55-year-old American of Anglo-Saxon descent. What legislation is intended
to protect Jack from discrimination?
Age Discrimination in Employment Act of 1967
Equal Pay Act of 1963
Executive Order 11246
Title VII
20. The Vocational Rehabilitation Act requires that employers accommodate disabled
workersexcept when doing so imposes ________.
any form of inconvenience
any objection by the customers
an undue hardship
any financial burden
21. What was the name of the landmark case the Supreme Court used to define unfair
discrimination?
Griggs v. Duke Power Company
Meritor Savings Bank FSB v. Vinson
Faragher v. City of Boca Raton
Roe v. Wade
22. All of the following are ways of proving sexual harassment except:

visiting the ombudsman.
hostile working environment.
quid pro quo.
b and c only
23. Under the Federal Agency Uniform guidelines, it may be ________ to discriminate
againstpersons even within the 40+ age bracket.
unlawful
necessary
lawful
b and c only
24. All of the following are useful in minimizing liability for sexual harassment except:
establishing a management response system.
taking all complaints about harassment seriously.
adopting a policy that forgives the first offense.
issuing a strong policy statement condemning harassment.
25. Which of the following is not a guideline arising out of Griggs v. Duke Power?
job relatedness
discrimination must have disparate impact only
discrimination need not be intentional
burden of proof on employer