BIS 261 DeVry Week 5 Quiz Latest
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o<br />
o<br />
manage results.<br />
schedule regular communication.<br />
Question 6. Question : (TCO 2) A best practice for communicating via e-mail is to:<br />
o<br />
o<br />
o<br />
o<br />
create long "daisy-chain" conversations.<br />
avoid meaningful subject lines.<br />
state needed actions at the start of the message.<br />
state needed actions at the end of the message.<br />
Question 7. Question : (TCO 2) When communicating via e-mail with a virtual team that includes members from<br />
different cultures, a manager should:<br />
o<br />
o<br />
o<br />
o<br />
always use an informal tone.<br />
never use an informal tone.<br />
use an informal tone only after gaining the trust of the team.<br />
ask team members whether they prefer a formal or informal tone.<br />
Question 8. Question : (TCO 2) The most important thing for a leader of a virtual team is to be _____ in how he<br />
or she communicates.<br />
o<br />
o<br />
o<br />
o<br />
consistent<br />
flexible<br />
authoritative<br />
confident<br />
Question 9. Question : (TCO 2) The most difficult situation for managing a meeting is when:<br />
o<br />
o<br />
o<br />
o<br />
some members attend in person and some attend virtually.<br />
all members attend virtually.<br />
all members attend in person.<br />
the manager attends virtually and all other members attend in person.<br />
Question 10. Question : (TCO 2) Virtual teams tend to have a surge of activity and interaction:<br />
o<br />
o<br />
o<br />
o<br />
at the start of the project.<br />
at the end of the project.<br />
just before and after a face-to-face meeting.<br />
around the midpoint of the project.<br />
1. Question : (TCO 2) Tools that ensure that documentation is consistent and relevant across the team and enable<br />
real-time updates are classed as:<br />
o<br />
o<br />
o<br />
o<br />
instant messaging/text messaging tools.<br />
voice over IP and video chat tools.<br />
dynamic project planning tools.<br />
shared project/program management tools.<br />
Question 2. Question : (TCO 2) On a virtual team, managers should encourage the celebration of:<br />
o<br />
o<br />
o<br />
o<br />
individual accomplishments, but not team accomplishments.<br />
team accomplishments, but not individual accomplishments.<br />
both individual and team accomplishments.<br />
neither individual nor team accomplishments.