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BIS 261 DeVry Week 5 Quiz Latest

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o<br />

o<br />

manage results.<br />

schedule regular communication.<br />

Question 6. Question : (TCO 2) A best practice for communicating via e-mail is to:<br />

o<br />

o<br />

o<br />

o<br />

create long "daisy-chain" conversations.<br />

avoid meaningful subject lines.<br />

state needed actions at the start of the message.<br />

state needed actions at the end of the message.<br />

Question 7. Question : (TCO 2) When communicating via e-mail with a virtual team that includes members from<br />

different cultures, a manager should:<br />

o<br />

o<br />

o<br />

o<br />

always use an informal tone.<br />

never use an informal tone.<br />

use an informal tone only after gaining the trust of the team.<br />

ask team members whether they prefer a formal or informal tone.<br />

Question 8. Question : (TCO 2) The most important thing for a leader of a virtual team is to be _____ in how he<br />

or she communicates.<br />

o<br />

o<br />

o<br />

o<br />

consistent<br />

flexible<br />

authoritative<br />

confident<br />

Question 9. Question : (TCO 2) The most difficult situation for managing a meeting is when:<br />

o<br />

o<br />

o<br />

o<br />

some members attend in person and some attend virtually.<br />

all members attend virtually.<br />

all members attend in person.<br />

the manager attends virtually and all other members attend in person.<br />

Question 10. Question : (TCO 2) Virtual teams tend to have a surge of activity and interaction:<br />

o<br />

o<br />

o<br />

o<br />

at the start of the project.<br />

at the end of the project.<br />

just before and after a face-to-face meeting.<br />

around the midpoint of the project.<br />

1. Question : (TCO 2) Tools that ensure that documentation is consistent and relevant across the team and enable<br />

real-time updates are classed as:<br />

o<br />

o<br />

o<br />

o<br />

instant messaging/text messaging tools.<br />

voice over IP and video chat tools.<br />

dynamic project planning tools.<br />

shared project/program management tools.<br />

Question 2. Question : (TCO 2) On a virtual team, managers should encourage the celebration of:<br />

o<br />

o<br />

o<br />

o<br />

individual accomplishments, but not team accomplishments.<br />

team accomplishments, but not individual accomplishments.<br />

both individual and team accomplishments.<br />

neither individual nor team accomplishments.

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