BIS 445 DeVry Week 3 Quiz Latest

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customers.
internal business processes.
learning and growth.
Question 6. Question : (TCO 8) Which of the following is a characteristic of Six Sigma?
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Production
Planning
Performance
Training
Question 7. Question : (TCO 4) ________ is a framework for organizing, automating, and analyzing business
methodologies, metrics, processes, and systems to drive the overall performance of the enterprise.
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Business performance management (BPM)
Metrics
Decision support
Expert systems
Question 8. Question : (TCO 4) In a ________ plan, tactics are established to meet the objectives and targets
established in the strategic plan.
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performance management
tactic-centric
environment scan
key performance indicators
Question 9. Question : (TCO 4) __________ refers to both the logical and physical design of a BPM system.
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Structure
Architecture
Infrastructure
Unstructured
Question 10. Question : (TCO 4) Which of the following displays key performance metrics in which a manager
is interested?
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Performance scorecards
Performance dashboards
Performance interfaces
Performance comparisons charts
Question 11. Question : (TCO 4) KPI stand for ________, which are strategically aligned metrics.
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key performance indicators
key planning initiatives
key platform indicators
key principle indicators
Question 12. Question : (TCO 8) ________ focuses on reducing the variation or improving the consistency of a
process.
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Six Sigma
Performance improvement
Dashboards
Scorecards