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29<br />
FOCUS Batteries<br />
bution centre.<br />
The Hella range comprises<br />
Classic (for older cars with<br />
lower power demands),<br />
Premium (for cars with medium-<br />
to high-energy demands)<br />
and Supreme types,<br />
this being targetted at high<br />
demand applications found<br />
in the latest cars.<br />
Winter was always the<br />
traditional season for most<br />
battery sales, but nowadays<br />
sales are spread more evenly<br />
across the year. Yuasa’s battery<br />
testing trial, carried out<br />
over three summer months,<br />
has shown that around a<br />
quarter (27 percent) of vehicles<br />
had a battery issue,<br />
and more than one in 10 (11<br />
percent) needed a battery replacement<br />
– demands that<br />
could bring extra income to<br />
a workshop.<br />
Three workshops, based<br />
in Kent, Lancashire and<br />
But as well as potentially<br />
increasing income, the battery<br />
testing programme improves<br />
customer service,<br />
preventing the dead-batteryon-awinter-morning<br />
scenario.<br />
“Our trial has been a huge<br />
success and demonstrated<br />
that the average garage could<br />
increase battery revenue<br />
alongside driving customer<br />
satisfaction and long term<br />
loyalty simply be testing the<br />
battery of every vehicle they<br />
service or repair,” say Yuasa<br />
training manager Ian Newham.<br />
“Most customers expect<br />
their workshop to check<br />
and maintain all elements of<br />
their vehicle. If the battery<br />
fails shortly after a service<br />
or repair work, customers<br />
may question the quality of<br />
the work carried out and the<br />
reliability of the workshop.<br />
Leicestershire took part in<br />
the trial, which was held between<br />
May and July last year<br />
– they were given a Yuasa battery<br />
analyser and point-ofsale<br />
material publicising the<br />
scheme to motorists.<br />
<strong>Garage</strong>s should be implementing<br />
the simple minute<br />
long test into their everyday<br />
routine. A battery may look<br />
and perform fine but the test<br />
will identify its state of health<br />
and if it is likely to fail soon.”<br />
Banner-<strong>Garage</strong> & MOT Professional-2017-91x273 Ad.indd 1 16/07/2017 14:23<br />
27, 28, 29 Batteries.indd 3 28/07/2017 17:00