01.12.2017 Views

Community Choice Credit Union Member Guide

Your quick guide to Community Choice Credit Union.

Your quick guide to Community Choice Credit Union.

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ACCESSING MY ACCOUNT<br />

Q: What is e-Banking<br />

A: e-Banking is a free tool that allows you to check your<br />

balances, make transactions, view pending holds, or ACHs,<br />

make loan payments, and more.<br />

Q: How do I register for e-Banking?<br />

A: You can enroll in e-Banking from your computer by clicking<br />

the “Register” link next to the login box, or contact an advisor at<br />

877.243.2528.<br />

Q: What is Mobile Banking?<br />

A: Mobile Banking enables you to connect to your accounts<br />

from your mobile phone or tablet. Mobile Banking is a<br />

convenient solution that allows you to track your spending and<br />

manage your account on-the-go.<br />

DID YOU<br />

KNOW<br />

?<br />

To download our<br />

mobile app to your<br />

device, simply text<br />

CCCUMOBILE to<br />

414-11.<br />

Q: What is e-Deposit?<br />

A: e-Deposit is a service available in our mobile app which<br />

allows you to deposit a paper check via a mobile device.<br />

Simply snap a photo of your check and we’ll do the rest.<br />

Q: Where can I find my loan information?<br />

A: Loan information (if applicable) is listed in the “My accounts”<br />

widget within e-Banking. Click on “Info” for balance, payment<br />

due, and additional details.<br />

8

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