05.12.2017 Views

Daily Heritage December 5

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Inside Dec 5.qxp_Layout 1 12/4/17 10:22 PM Page 7<br />

4TH<br />

DECEMBER<br />

2017<br />

TUESDAY<br />

CURRENCY PARIS CODE BUYING SELLING<br />

US Dollar USDGHS 4.4050 4.6100<br />

RATES Pound Sterling GBPGHS<br />

5.8000<br />

5.9500<br />

Euro<br />

GBPGHS<br />

5.2000<br />

5.3500<br />

10<br />

DAILY HERITAGE TUESDAY, DECEMBER 5, 2017 WWW.DAILYHERITAGE.COM.GH<br />

•Mrs Ursula Owusu-Ekuful, Minister of Communications<br />

Govt to acquire 25%<br />

shares in AirtelTigo<br />

BY ROSEMOND BOATENG ADDAI<br />

Rosemond.adjetey@dailyheritage.com.gh<br />

THE MINISTER of<br />

Communications, Mrs<br />

Ursula Owusu-Ekuful,<br />

has said that the<br />

government is yet to<br />

decide which tool to<br />

use to acquire 25% shares in<br />

AirtelTigo.<br />

According to the Minister, the<br />

government has an embedded option<br />

to purchase up to 25% of the<br />

shares of the merged entity within<br />

two years and so the opportunity is<br />

there for them to take up that opportunity.<br />

She added, “We think that there<br />

should be local participation in this<br />

industry and it shouldn’t be limited<br />

to the big players but also understand<br />

that some of their profit must<br />

stay here to develop our country in<br />

the form of local partners they will<br />

get in the next two years.”<br />

Mrs Owusu-Ekuful explained<br />

that her Ministry is following the<br />

process because they do not want<br />

any labour agitation to come up.<br />

“We are following this process<br />

closely but as far as we are concerned<br />

all the necessary approval<br />

has been granted and they have<br />

started their advertisement and programmes,”<br />

she said.<br />

She added that the merging of<br />

the two telecommunications companies<br />

would result in a vibrant and<br />

quality service delivery at a cheaper<br />

cost to citizens.<br />

She encouraged even greater<br />

consolidations along such lines<br />

within the market.<br />

Vivo Energy, Engen Holdings<br />

enter share transaction<br />

VIVO ENERGY Holding BV (Vivo<br />

Energy) has agreed to enter into a<br />

share transaction with Engen Holdings<br />

(Pty) Limited (Engen Holdings),<br />

a 100% subsidiary of Engen Limited,<br />

in relation to the purchase of<br />

shares in Engen International Holdings<br />

(Mauritius) Limited (Engen International<br />

Holdings) for the<br />

exchange of a shareholding in Vivo<br />

Energy, with a possible cash element.<br />

The transaction is subject to<br />

regulatory approval.<br />

Upon completion of this transaction,<br />

nine new countries and over<br />

300 Engen-branded service stations<br />

will be added to Vivo Energy’s network,<br />

taking Vivo Energy’s total<br />

presence to over 2,100 service stations,<br />

across 24 African markets.<br />

The new markets for Vivo Energy<br />

included in the transaction are<br />

DR Congo, Zimbabwe, Réunion,<br />

Zambia, Gabon, Rwanda, Mozambique,<br />

Tanzania and Malawi. Engen’s<br />

Kenya operations (where Vivo Energy<br />

already operates) are also part<br />

of this transaction.<br />

Engen Holdings (Pty) Ltd will retain<br />

its interest in Engen Petroleum<br />

Limited (the South Africa business<br />

and refinery) and Engen’s businesses<br />

in Mauritius, Botswana, Ghana,<br />

Namibia, Swaziland and Lesotho,<br />

which are not part of this transaction.<br />

Mr Christian Chammas, Chief<br />

Executives Officer (CEO), Vivo Energy,<br />

said the company’s first six<br />

years’ shareholders have invested to<br />

grow Vivo Energy, increasing its network<br />

from around 1,300 to over<br />

1,800 service stations and adding<br />

over 400 new and refurbished shops<br />

and quick service restaurant offers.”<br />

“I am delighted at today’s agreement<br />

with Engen, which, subject to<br />

regulatory approval, will add a number<br />

of new African markets to our<br />

business so that we can offer high<br />

quality products and services to significantly<br />

more customers,” he<br />

added.<br />

Mr Chammas added that,<br />

“Engen is a strong and well respected<br />

brand, and complements our<br />

existing business. Upon completion<br />

of the transaction we look forward<br />

to welcoming the Engen team into<br />

Vivo Energy and working with them<br />

to grow our combined business.<br />

Our vision is to become the most respected<br />

energy business in Africa.<br />

Today’s announcement takes us one<br />

step closer to achieving that goal.”<br />

Yusa Hassan, Managing Director<br />

and CEO of Engen, said “Engen is<br />

excited to enter into this strategic<br />

undertaking with Vivo Energy,<br />

which is clearly aligned with our<br />

growth aspirations in Africa. We will<br />

seek to build on each other’s<br />

strengths from this collaboration for<br />

the benefit of our customers across<br />

the continent.”<br />

Currently with over 1,800 service<br />

stations across 15 African markets,<br />

Vivo Energy sources, distributes,<br />

markets and supplies Shell-branded<br />

fuels and lubricants to retail and<br />

commercial customers across the<br />

continent. Vivo Energy is jointly<br />

owned by the energy and commodities<br />

company Vitol and the Africafocused<br />

private investment firm<br />

Helios Investment Partners.<br />

Ian Taylor, Chairman and CEO<br />

of Vitol, said “Africa is a very important<br />

part of our business and we are<br />

committed to continuing to invest<br />

across the continent. We are delighted<br />

to be entering this undertaking<br />

with Engen that will add 300<br />

Engen service stations to Vivo Energy’s<br />

expanding footprint.”<br />

KRIF Ghana launches customer feedback device<br />

BY BENJAMIN TANDOH<br />

THE EXECUTIVE Chairman of Krif<br />

Ghana, Reverend Kennedy Okosun,<br />

has urged business entities to pay attention<br />

to their customer experience in<br />

order to thrive.<br />

This, he added, would retain and<br />

grow customer loyalty by delivering<br />

on-target solutions to satisfy customers’<br />

expectations.<br />

Speaking at the launch of its Customer<br />

Feedback System device in<br />

Accra last Friday, Rev Okosun said factors<br />

such as information and communication<br />

technology and social media<br />

had played a critical role in collapsing<br />

markets separated by geography into<br />

one single theatre of marketplace.<br />

These factors, he explained, had<br />

pushed enterprises to make critical<br />

choices which would enable them to<br />

stick close to their customers.<br />

“There is a consensus that customers<br />

in the new millennium have become<br />

more sophisticated with complex<br />

and changing tastes and preferences.<br />

“Companies are no longer in the<br />

position to guarantee that they can<br />

continue to exclusively serve their defined<br />

customers in the foreseeable future,”<br />

he said.<br />

The device, he explained, is destined<br />

to revolutionise the customer satisfaction<br />

assessment architecture of<br />

any user entity when deployed.<br />

“The device is ideal for teller performance<br />

measurement, showcasing<br />

customer focus orientation and guaranteeing<br />

confidentiality and objectivity<br />

in data gathering. It also serves as an<br />

important source for the provision of<br />

Human Resource statistics.<br />

“KRIF Ghana Limited will provide<br />

an example to buttress the position<br />

that the Ghanaian- Hungarian partnership<br />

is a workable proposition by officially<br />

launching a customer feedback<br />

system manufactured in Hungary<br />

which is both heart-warming and reassuring,”<br />

he stressed.<br />

The customer feedback system, as<br />

explained by KRIF Ghana, is a Microsoft-based<br />

device which comes<br />

with an innovative design, ease of installation<br />

and dependability and can be<br />

tailored to dovetail into the peculiarities<br />

of any client.<br />

The device is noted to have a userfriendly<br />

touch screen, tablet-based terminals<br />

and optional peripherals such<br />

as webcam, keyboard, WIFI, and motion<br />

sensors.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!