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<strong>The</strong><br />

practical<br />

<strong>Fundraising</strong><br />

<strong>Handbook</strong><br />

for school and club volunteers<br />

+ 101<br />

fundraising<br />

ideas<br />

Mandy weidmann


About the Author<br />

Mandy Weidmann is in a unique position to write <strong>The</strong> <strong>Practical</strong> <strong>Fundraising</strong><br />

<strong>Handbook</strong> for school and club volunteers.<br />

She is the fundraising coordinator at her childrens’ school – so she<br />

understands fully the everyday challenges and triumphs in working with other<br />

volunteers to raise funds for a good cause.<br />

She is a small business owner – she knows a good idea when she sees one,<br />

and how to bring out its best advantages. She also knows how important it is<br />

to have a great plan in place.<br />

She is a qualified lawyer – she is good with detail, negotiation and solutions.<br />

She is the publisher of the <strong>Fundraising</strong> Directory – she is at the forefront of<br />

Australia’s fundraising activities, latest ideas and hottest trends!<br />

She is a media commentator – she knows how to answer the big questions<br />

about fundraising.<br />

She is a mother of four children - she knows all about trying to manage<br />

chaos!<br />

Mandy loves to hear ideas and stories from volunteers in the community.<br />

You can:<br />

• reach her on Facebook at facebook.com/fundraisingdirectory<br />

• subscribe to her tips and newsletters at fundraisingdirectory.com.au<br />

• send her email at mandy@fundraisingdirectory.com.au


Copyright © Mandy Weidmann 2013<br />

<strong>The</strong> author asserts her moral rights in this work throughout the world without<br />

waiver. All rights reserved. No part of this publication may be reproduced,<br />

stored in a retrieval system or transmitted in any form or by any means,<br />

electronic, mechanical or photocopying, recording, or otherwise without the<br />

prior permission of the publisher.<br />

Published by Mandy Weidmann<br />

PO Box 1516 Coorparoo DC<br />

Queensland Australia 4151<br />

Email: mandy@fundraisingdirectory.com.au<br />

Website: www.fundraisingdirectory.com.au<br />

ISBN 978-0-646-59414-9<br />

Categories:<br />

1. <strong>Fundraising</strong><br />

2. Clubs and societies for special causes<br />

3. Charity organisations and practices<br />

4. Volunteerism<br />

5. Philanthropy<br />

Edited by: Heather Grant<br />

Printed by: Digital Print Australia<br />

Cover & Book Designed by: Vanessa Cook<br />

Illustrated by: Mathu Martin


<strong>The</strong><br />

practical<br />

<strong>Fundraising</strong><br />

<strong>Handbook</strong><br />

for school and club volunteers<br />

First Edition<br />

by Mandy weidmann


This book is dedicated with love to the memory of Helen Creswick,<br />

the original ‘Queen of <strong>Fundraising</strong>’.


Contents<br />

Introduction 11<br />

Part 1: Strategic Planning 13<br />

1. <strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM 15<br />

Key message ..........................................................................................18<br />

Target .....................................................................................................18<br />

Outcome drivers ....................................................................................19<br />

Supporter base .......................................................................................19<br />

Action ....................................................................................................20<br />

Resources ...............................................................................................21<br />

2. A <strong>Practical</strong> Guide to Creating Your Strategy 25<br />

Pre-meeting tasks ...................................................................................26<br />

Survey ............................................................................................26<br />

Gather information ................................................................................28<br />

Spending and investment history29<br />

<strong>Fundraising</strong> history29<br />

<strong>Fundraising</strong> research29<br />

Organise meeting logistics30<br />

Strategy Meeting ....................................................................................31<br />

Establishing purpose ......................................................................32<br />

Establishing goals ..........................................................................33<br />

Establishing a target .......................................................................36<br />

Creating a statement of attainment ................................................39<br />

Template: Example survey of community ........................................................42<br />

Template: Strategy meeting agenda ..................................................................43<br />

3. Mapping a <strong>Fundraising</strong> Calendar 45<br />

<strong>Fundraising</strong> plans with benefits .............................................................46<br />

Three essential starters ...........................................................................47<br />

Your fundraising history ................................................................47<br />

Available resources ........................................................................48<br />

Your fundraising tools ...................................................................50


6<br />

<strong>The</strong> practical <strong>Fundraising</strong> <strong>Handbook</strong><br />

Brainstorm fundraising ideas .................................................................53<br />

Top 10 practicalities ...............................................................................54<br />

1. Reference your goals ...............................................................54<br />

2. Work targets backwards ...........................................................54<br />

3. Put a figure next to each activity ..............................................55<br />

4. Go for tried and true (most of the time!) .................................55<br />

5. Mix it! ......................................................................................55<br />

6. Select a supplier .......................................................................56<br />

7. It’s not always about the money ..............................................56<br />

8. Always leverage .......................................................................56<br />

9. Check timing ............................................................................57<br />

10. <strong>The</strong> best laid plans ...................................................................58<br />

Part 2: Action 63<br />

4. Running a <strong>Fundraising</strong> Drive 65<br />

<strong>The</strong> must-do’s of fundraising drives ......................................................67<br />

1. Run your fundraising drive like a business ..............................67<br />

Budget for profit67<br />

Cash flow67<br />

Return on Investment (ROI)67<br />

Leftover stock68<br />

Sell-out68<br />

Creeping costs68<br />

Commitment68<br />

Accountability68<br />

Track to goals69<br />

2. Plan ..........................................................................................69<br />

Timeframes69<br />

Paperwork / logistics69<br />

Volunteers69<br />

3. Insurance and risk management ...............................................70<br />

4. Incentives .................................................................................71<br />

5. Keep on top of the admin .........................................................74<br />

<strong>Fundraising</strong> drives’ shifting gears ..........................................................75<br />

Pre-launch ......................................................................................76<br />

Launch ...........................................................................................77


Contents 7<br />

Midpoint momentum shake-ups ....................................................78<br />

Driving it home ..............................................................................79<br />

Distribution ....................................................................................80<br />

Wrap-up .........................................................................................82<br />

Template: Example <strong>Fundraising</strong> Drive Newsletter Content .............................83<br />

5. Fetes and Outdoor Events 85<br />

Set a goal ...............................................................................................87<br />

Make a date ............................................................................................87<br />

Dream themes ........................................................................................89<br />

Appoint a fete committee ......................................................................90<br />

Fete Convenor (Chief Event Organiser – CEO) ............................90<br />

Fete Secretary ................................................................................91<br />

Fete Treasurer ................................................................................92<br />

Meeting for the first time ...............................................................93<br />

<strong>The</strong> Fete file: A fete convenor’s bible ....................................................95<br />

Your pre-fete check list ..........................................................................96<br />

1. Location ...................................................................................96<br />

2. Entertainment ...........................................................................98<br />

3. Insurance and risk management .............................................102<br />

4. Utilities ..................................................................................103<br />

5. Hire a generator .....................................................................104<br />

6. Equipment hire .......................................................................104<br />

7. Money matters .......................................................................105<br />

8. Stalls ......................................................................................107<br />

9. First Aid .................................................................................108<br />

10. Publicity .................................................................................108<br />

11. Photography ........................................................................... 110<br />

12. Fete Program .......................................................................... 110<br />

13. Sponsors ................................................................................. 111<br />

14. Volunteers .............................................................................. 114<br />

<strong>The</strong> day before the fete ........................................................................ 115<br />

It’s show time! ..................................................................................... 116<br />

Clean-up and wrap-up ......................................................................... 117<br />

6. Special Events 119<br />

What is a special event? .......................................................................120


8<br />

<strong>The</strong> practical <strong>Fundraising</strong> <strong>Handbook</strong><br />

Successful fundraising special events’ key criteria .............................120<br />

Choosing the most appropriate fundraiser for your special event .......122<br />

Trivia nights .................................................................................123<br />

Casino night .................................................................................125<br />

Gala dinners .................................................................................127<br />

Sit-down comedy dinner ..............................................................128<br />

Planning your special event .................................................................128<br />

Key points needing attention ...............................................................130<br />

<strong>The</strong>ming .......................................................................................130<br />

Invitations ....................................................................................130<br />

Master of ceremonies ..................................................................130<br />

Cashing in on your night out .......................................................131<br />

Thanking sponsors ...............................................................................133<br />

Will there be a next time? ....................................................................134<br />

7. Sponsorships, Grants and Strategic Partnerships 137<br />

Sponsorship .........................................................................................138<br />

Who to ask ...................................................................................139<br />

1. Corporates139<br />

2. Local businesses140<br />

3. Politicians141<br />

What to ask for ............................................................................142<br />

Cash 142<br />

Prize donations142<br />

In-kind support143<br />

<strong>The</strong> benefits of being a sponsor ...................................................143<br />

A pro’s guide to proposing...................................................................145<br />

Community partnerships......................................................................147<br />

Grants...................................................................................................148<br />

Types of Grants ............................................................................149<br />

1. Government grants149<br />

2. Corporate grants149<br />

3. Philanthropic grants150<br />

Your grant application .................................................................151<br />

What your grant application will need ................................................151<br />

NEVER take grants for granted ...................................................152<br />

Template: Example of Fete Sponsorship Proposal .........................................153


Contents 9<br />

8. Communication: spreading the word, getting it heard 159<br />

<strong>The</strong> who, what and why of communication ........................................160<br />

Internal audiences .......................................................................161<br />

External audiences .......................................................................161<br />

Purpose of messages ............................................................................162<br />

Getting your message out there ...........................................................164<br />

Publicity officer ...........................................................................164<br />

Your communications plan ..........................................................165<br />

Channels of communication ................................................................166<br />

good old-fashioned face-to-face talking! .....................................166<br />

group assemblies or gatherings. ...................................................166<br />

group newsletters – electronic or printed.....................................167<br />

eBlasts. .........................................................................................168<br />

website. ........................................................................................168<br />

social media. ................................................................................169<br />

go viral. ........................................................................................169<br />

community newsletters. ...............................................................169<br />

local community newspapers. ......................................................169<br />

local radio stations (AM and FM) ...............................................169<br />

online ‘what’s on’ columns. .........................................................169<br />

the “big media”. ...........................................................................169<br />

Top tips for writing a media release ....................................................170<br />

Timing ..........................................................................................171<br />

Significance .................................................................................171<br />

Proximity .....................................................................................171<br />

Prominence ..................................................................................172<br />

Human interest .............................................................................172<br />

Template: Example 1: Media Release .............................................................174<br />

Template: Example 2: Media Release .............................................................175<br />

Template: Example Event Communications Plan ...........................................176<br />

Part 3: Resources 179<br />

9. People: Leadership and Volunteers 181<br />

Leadership ...........................................................................................183<br />

<strong>The</strong> ‘political power-player’ ................................................................184<br />

Guidelines for receiving the gift of time .............................................186


10<br />

<strong>The</strong> practical <strong>Fundraising</strong> <strong>Handbook</strong><br />

1. Establish your need ................................................................187<br />

2. Agree on standards of behaviour and create an ..........................<br />

inclusive culture. ....................................................................188<br />

3. Break it down and recruit ......................................................192<br />

Include a form seeking member/parent/carer details193<br />

Create a highly-visible volunteer sign-up board194<br />

Don’t forget the newbies! 194<br />

Get busy and get personal195<br />

Be an early bird196<br />

Embrace micro-tasking196<br />

Virtual volunteering197<br />

4. Value your volunteers ............................................................198<br />

Patience and understanding198<br />

Stay in touch198<br />

Do what you say you are going to do199<br />

<strong>The</strong> Volunteers’ Appreciation Society199<br />

5. Avoid ‘fundraising fatigue’ ....................................................201<br />

Succession planning ............................................................................202<br />

Template: Example of ‘Just One Thing’ Letter ...............................................203<br />

10. Knowledge: Skills and Handover 205<br />

Skilling up............................................................................................207<br />

Handling the handover .........................................................................208<br />

Finding wisdom in the wind-down ..............................................209<br />

Going for goal ..............................................................................210<br />

What could we have done better? ................................................ 211<br />

Seeking opinions ..........................................................................213<br />

Putting it all on paper...........................................................................214<br />

Now you’ve written it, what do you do? .............................................214<br />

Let’s do it all again ..............................................................................215<br />

Template: Handover Report Template ............................................................216<br />

11. <strong>The</strong> Completed Grassroots <strong>Fundraising</strong> Strategy Map TM 219<br />

101 <strong>Fundraising</strong> Ideas 223<br />

Acknowledgments............................................................................256


Introduction<br />

To begin with, THANK YOU: YOU ARE A LEGEND! Volunteering for<br />

a community organisation attracts a special type of person, and you must<br />

be one of them if you are reading this book. I know you aren’t in it for the<br />

thanks, but you still deserve to hear it.<br />

<strong>The</strong> <strong>Practical</strong> <strong>Fundraising</strong> <strong>Handbook</strong> is the result of years of my own<br />

involvement in grassroots fundraising as well as the collective wisdom of<br />

a virtual community created through the <strong>Fundraising</strong> Directory readership<br />

and its Facebook page. Nothing has been held back in these pages — all<br />

the lessons learned (for better and worse), the tips, stories and experiences<br />

that make fundraising a positive, rewarding and more straightforward<br />

experience are here.<br />

When you volunteer for your organisation, you sacrifice your own time<br />

and opportunities so you want to make certain that you get more ‘bang<br />

for your buck’. Success breeds success, increasing the engagement<br />

of supporters, sponsors and volunteers,which in turn improves future<br />

fundraising endeavours. It is a cycle that any community group can move<br />

towards, starting with some of the simple strategies contained in this book.<br />

Dealing with thousands of fundraising volunteers over the years, I have<br />

identified five ‘secrets’ common to the most successful fundraisers:


12 Introduction<br />

1. <strong>The</strong>y create a strategic plan.<br />

2. <strong>The</strong>y always communicate expectations.<br />

3. <strong>The</strong>y create an inclusive culture.<br />

4. <strong>The</strong>y have effective leadership.<br />

5. <strong>The</strong>y retain and pass on knowledge.<br />

<strong>The</strong> <strong>Practical</strong> <strong>Fundraising</strong> <strong>Handbook</strong> addresses these five elements as<br />

well as so much more.<br />

When it comes to planning, I have developed a new framework, the<br />

Grassroots <strong>Fundraising</strong> Strategy Map TM . This framework clearly sets out<br />

all of the elements needed for successful school and club fundraising.<br />

You don’t need to have the resources of tertiary-trained fundraisers. Your<br />

cause does not need to be a household name. You do not need to have a big<br />

budget. It does not need to be your full-time job. Rather, my Grassroots<br />

<strong>Fundraising</strong> Strategy Map TM is designed for everyday volunteers who are<br />

looking for some structure to bring them improved fundraising success.<br />

Yes, there might be words in this book like ‘outcome drivers’, ‘strategic<br />

partnerships’ and ‘succession planning’. I make no apology for talking<br />

about ‘strategic plans’ and ‘marketing plans’ and ‘handover notes’ (in fact,<br />

I harp on about the latter a lot!) because these are all so critical to success.<br />

<strong>Fundraising</strong> is not easy, but it can be easier – if done right. And when<br />

‘done right’, there’s a much higher probability of seeing your goals<br />

realised. At the same time, you will be putting a bit more FUN back into<br />

fundraising.<br />

I hope you find what you need in this book to raise more money and have<br />

more fun!<br />

Happy <strong>Fundraising</strong>!<br />

Mandy Weidmann


Part 1:<br />

Strategic<br />

Planning<br />

1Part<br />

Without goals, and plans to reach them,<br />

you are like a ship that has set sail with no destination.<br />

Fitzhugh Dodson, child-rearing expert<br />

Few people have time — or energy — to waste, so make certain your<br />

fundraising doesn’t.


14<br />

Part 1: Strategic Planning<br />

Chapter 1 takes you through the Grassroots <strong>Fundraising</strong> Strategy<br />

Map TM to clarify the process needed to create an effective strategic plan.<br />

Chapter 2 takes you step-by-step through the strategy creating process,<br />

including templates to make the whole process easier.<br />

Chapter 3 shows you how to break your target down into individual<br />

fundraising activities, and set a workable fundraising calendar.


<strong>The</strong> Grassroots<br />

<strong>Fundraising</strong><br />

Strategy Map TM<br />

Chapter<br />

1<br />

In the corporate world, strategic planning is an organisation’s way of<br />

defining its strategy or direction, and making decisions on allocating its<br />

resources to pursue that strategy.<br />

For some unfathomable reason, strategic planning is rarely a priority<br />

in community-based fundraising. Perhaps the idea just smacks of big<br />

business too much: perhaps committees see it as a waste of time when<br />

they have so much to do and so little time to do it in. Perhaps volunteers<br />

feel they do not have the necessary skills.<br />

I’m here to tell you, it can be done! I am so convinced about the<br />

difference strategic planning makes to fundraising outcomes, I have<br />

developed an intuitive planning tool to make it more straightforward:<br />

the Grassroots <strong>Fundraising</strong> Strategy Map TM .<br />

Before revealing the Grassroots <strong>Fundraising</strong> Strategy Map TM , let me<br />

summarise why - ultimately - this is worth your time:<br />

• Setting goals and priorities provides a focus that will bring<br />

out the best in your volunteers and supporters.<br />

• It assists in the selection of fundraising options and<br />

strategies.


16<br />

Part 1: Strategic Planning<br />

• Having clarity around your message and purpose improves<br />

outcomes for the recruitment and engagement of volunteers<br />

and supporters, leading to improved fundraising revenue.<br />

Now let me introduce you to the Grassroots <strong>Fundraising</strong> Strategy<br />

Map TM .<br />

Maps get you to destinations. My Grassroots <strong>Fundraising</strong> Strategy<br />

Map TM is no different.<br />

Every block represents a logical next step in your ‘big picture’ planning.<br />

It’s a visual reminder of:<br />

• why you are doing what you are doing – your purpose and<br />

goals<br />

• how you are going to achieve it<br />

• who is going to help you get there<br />

• what actions you will need to achieve your goal<br />

• what specific resources need to be made available.


Chapter 1: <strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM 17<br />

Grassroots <strong>Fundraising</strong> Strategy Map TM<br />

Key<br />

Message<br />

Purpose<br />

Goals<br />

why<br />

Target<br />

$XXX,000<br />

Outcome<br />

Drivers<br />

Revenue Costs<br />

how<br />

Supporter<br />

Base<br />

Existing Supporters<br />

New Supporters<br />

who<br />

Action<br />

<strong>Fundraising</strong> Activity<br />

Communications Plan<br />

what<br />

to do<br />

Resources<br />

People<br />

Knowledge<br />

what<br />

we need<br />

© Mandy Weidmann, Grassroots <strong>Fundraising</strong> Strategy Map TM


18<br />

Part 1: Strategic Planning<br />

As we work though this book, each of the map’s building blocks will<br />

become clear but let me take a moment to explain it in a nutshell.<br />

Key message<br />

Organisations have a purpose. To borrow again from the corporate<br />

world, it might also be called a ‘mission statement’. It answers the<br />

question: ‘why do we exist?’ In its purest form, it is one memorable<br />

sentence — concise, active and positive — that answers the ‘why’ of<br />

your group’s being.<br />

In having a clear understanding of why your group does what it does,<br />

you are able to establish goals — physical outcomes you wish to<br />

achieve through your fundraising efforts that reflect your purpose. Your<br />

goals are the tangible investments that will be made possible through<br />

your fundraising.<br />

Together, the purpose and goals form the key message. Your key<br />

message serves as the cornerstone of communicating your need to<br />

your immediate community — whether that’s the families that make<br />

up a school or a sports club or the members of a historical association<br />

or church congregation — as well as the wider community. <strong>The</strong><br />

key message offers a glimpse to the story behind your organisation:<br />

and it needs to be referred back to throughout the planning process.<br />

Everything your group does must uphold your key message, particularly<br />

your fundraising activities.<br />

Target<br />

Knowing what you want (and why) is one thing. Knowing what it will<br />

take to achieve is another. You might have a whole lot of small goals<br />

or one super-sized objective. Either way, you need to know the dollar<br />

value, all up. That becomes your target.


Chapter 1: <strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM 19<br />

Chapter 2 takes you through the process of establishing your key<br />

message and target.<br />

Outcome drivers<br />

You have a target. How will you reach it? When a company looks<br />

at how it can improve its bottom-line (being profit), it considers its<br />

incomings and outgoings. Community fundraising groups need to do<br />

that too. Examine your spending and investment history. Look at ways<br />

you can increase revenue (for example, hiring out your hall to another<br />

group on the days that it is unused or making different fundraising<br />

choices) and reduce costs (such as paying for a canteen coordinator<br />

only and using volunteers as serving staff). <strong>The</strong>se are what I refer to as<br />

outcome drivers.<br />

Supporter base<br />

To use the corporate analogy again, a company looking at improving its<br />

bottom-line will look at its customer base: who it is reaching and who<br />

it should be reaching. <strong>The</strong> same goes for community fundraising. Your<br />

group needs a clear understanding of its supporter base and a plan to<br />

engage and leverage existing supporters while looking for ways to<br />

source new supporters.<br />

Think outside the box with this one. If your existing supporters feel they<br />

are being ‘hit up’ too often, think laterally about who else can become<br />

engaged with your community. For example, you could:<br />

• move your auctions to an online system so the broader<br />

public has an opportunity to bid<br />

• put your spell-a-thon online. Now Grandma in Scotland<br />

can become a sponsor


20<br />

Part 1: Strategic Planning<br />

• get involved with local businesses through loyalty<br />

programs<br />

• pursue grants.<br />

While this book concentrates on the three core elements of ‘strategic<br />

planning, action and resources’, outcome drivers and your supporter<br />

base are important elements to keep in the back of your mind<br />

throughout your entire planning and execution process.<br />

Action<br />

Identifying your supporter base — or market — helps inform the next<br />

building block. Action is all about ‘what will we do?’ In this phase,<br />

your group executes its fundraising activities, aligned to your purpose,<br />

and with your goals and the ultimate target in mind. <strong>The</strong>re are so many<br />

different fundraising options to consider. Just look at the 101 ideas<br />

at the end of this book: they are off the top of my head! But no one<br />

fundraiser suits all. Your supporter base is a critical influence, as is your<br />

key message.<br />

For example, a custom-labelled wine drive would not be appropriate for<br />

a support group for families affected by alcohol dependence.<br />

In chapter 3, I explain how to map out a fundraising calendar that meets<br />

your goals, and is timed to maximise support.<br />

But what good is a fundraising calendar if no-one knows what’s<br />

happening? That’s where communication comes in. Again, I’m not<br />

just talking ad hoc ‘happened to mention it’ communication: I’m<br />

talking planned. A marketing plan is as critical to your Action phase<br />

as running your fundraising activities. It relates back to another of the<br />

five fundamental elements of successful fundraising I mentioned at the<br />

outset — the importance of communicating expectations.


Chapter 1: <strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM 21<br />

With messages bombarding our lives every which way every day, your<br />

key message needs to rise above the white noise and gain the attention<br />

of volunteers and supporters from the get-go. Planned communication<br />

involves a dialogue with your community so that everybody knows<br />

your key message — what you are about (purpose) and where you<br />

are heading (goal). This is where goal setting sessions will really pay<br />

off!! A marketing plan ensures communication is planned, strategic<br />

and clear: not haphazard, reactive or last-minute. Well-executed, your<br />

supporter base will be left in no doubt of the value and benefit that your<br />

organisation provides. If the community understands and identifies with<br />

your goal, your ‘ask’ — or fundraising request — will have a context<br />

and a more positive reception. If you are going to have a very active<br />

fundraising year, let everyone know in advance (and explain why) so<br />

that they are prepared — and that means making allowances in their<br />

budgets as well as their schedules.<br />

Chapter 8 is all about communication, including how to develop a<br />

marketing or communication strategy.<br />

Resources<br />

Last, but certainly not least, comes the identification of your resources.<br />

In plain terms, what (or who) is needed to realise your target. You need<br />

to have the capacity to deliver or your goal will remain a pipe dream.<br />

You need people and knowledge. Let me explain briefly.<br />

People refers to your workforce. <strong>The</strong>re’s the inner sanctum or your<br />

committee (a president, convenor or chair, secretary and treasurer<br />

making up the core); specific critical leadership roles for individual<br />

activities (such as fete coordinator); key positions that tie all activities<br />

together (like the publicity officer or a volunteer coordinator) plus the<br />

many hands who make light work, your volunteer army.


22<br />

Part 1: Strategic Planning<br />

Recruiting and retaining volunteers is possibly the most common<br />

challenge faced in grassroots fundraising. Various strategies can<br />

be implemented but I cannot emphasise enough the importance of<br />

developing a culture of inclusion — the third of my five ‘secrets’ to<br />

successful fundraising.<br />

An inclusive culture is one in which everybody feels accepted without<br />

negativity; where newcomers feel ‘safe’ and welcome; where all<br />

members feel confident to contribute ideas and energy in a positive<br />

environment and are encouraged to participate.<br />

Leadership is another ‘secret’ I have observed in successful committees.<br />

A leader sets the tone for the committee. This may seem like a lot<br />

of pressure but it’s not as hard as it sounds. <strong>The</strong> best leaders I have<br />

witnessed within community organisations are those that recognise<br />

the value of an inclusive culture. <strong>The</strong>y are not leaders that ‘do it all’<br />

themselves. In fact, the less they ‘do’, the better, leaving the space for<br />

everybody else to make a valuable contribution.<br />

All this and more in chapter 9.<br />

Knowledge is the other resource factor that must be considered. It is<br />

my final ‘secret’ to successful fundraising and one that is too often<br />

overlooked.<br />

<strong>The</strong> first part is about your volunteers having the appropriate skills for<br />

the task in front of them. Most often, your volunteers will rise to the<br />

task with the skills they bring to the table, but consider the value that<br />

skills training can add to them personally and to your organisation.<br />

<strong>The</strong>re are plenty of free/ low cost options for training which we cover in<br />

chapter 10.<br />

<strong>The</strong> second (and most important!) part is handover. Imagine a<br />

multinational company allowing its staff to leave without any handover<br />

or system in place to train their replacement. It’s incomprehensible!


Chapter 1: <strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM 23<br />

Yet it happens time and again with fundraising committees. When it<br />

comes to the revolving door of volunteers, some may stay for many<br />

years while others drift in and out. Without a system of record keeping,<br />

valuable knowledge is likely to be lost, trapped in the minds of<br />

volunteers past.<br />

Knowledge loss wastes valuable time and impedes the ‘evolution’ of<br />

fundraising outcomes. Without the tools to evolve and improve over<br />

time, fundraising becomes a guessing game and strategic growth is<br />

impossible. Yet simple systems can be established to capture this<br />

knowledge and ensure that every experience becomes a learning<br />

opportunity. All is revealed in chapter 10.<br />

So, that, in a nutshell is the Grassroots <strong>Fundraising</strong> Strategy Map TM .<br />

Believe me, taking the time to plan in this methodical way will put an<br />

end to haphazard, ineffective, half-baked activities involving the same<br />

people who inevitably run out of time — and puff!<br />

This book is divided into three main parts. Part 1 - Strategic Planning<br />

goes through the strategic planning part of the map. Part 2 - Action<br />

helps you map your activity. This is where I share the how to’s and<br />

lessons learnt from years of grassroots fundraising. Part 3 - Resources<br />

is all about volunteers and knowledge, including the all-important<br />

handover notes.<br />

I then share my 101 top fundraising ideas!


A <strong>Practical</strong><br />

Guide to<br />

Creating Your<br />

Strategy<br />

Chapter<br />

2<br />

In real life, strategy is actually very straightforward.<br />

You pick a general direction and implement like hell.<br />

Jack Welch, former CEO of General Electric<br />

In this chapter you will learn:<br />

• practical steps to prepare for your strategy session<br />

• how to conduct a strategy meeting<br />

• simple ways to define a goal that’s SMART<br />

• how to document your goals and strategic plan<br />

• ways to inspire your committee so that you all work<br />

together towards a unified goal.<br />

We have established that your group sets itself up for success by<br />

developing a sound fundraising strategy.


26<br />

Part 1: Strategic Planning<br />

Your strategy will allow your group to take a long-term view, plan,<br />

prioritise and resource your fundraising and, ultimately, increase and<br />

diversify your fundraising income.<br />

A strategy doesn’t just ‘happen’, however.<br />

Just as you would be unlikely to turn up at an important work meeting<br />

unprepared, some homework is needed before holding a strategy<br />

session. Time spent now in the pre-meeting stage will enable your<br />

committee to make informed decisions.<br />

Pre-meeting tasks<br />

Your team has agreed that it is best to prepare a plan for the coming<br />

year. It is time to ‘get your ducks lined up’ to assist the planning<br />

process.<br />

Survey<br />

A survey is a great first step in putting your strategic plan together.<br />

It means you don’t have to do all the thinking on your own, plus you<br />

engage with your community.<br />

Even if the response is limited, you have at least offered your<br />

community the opportunity to have their say.<br />

You may also be surprised at the innovative, creative and ‘out of the<br />

box’ suggestions that emerge.<br />

A well-constructed survey will gather information in three key areas:<br />

• ideas and feedback on goals and spending priorities<br />

• ideas and feedback on fundraising<br />

• available resources, including those all-important<br />

volunteers.


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 27<br />

TIP<br />

About surveys<br />

A survey can be a totally blank canvas. Or it can list specific<br />

ideas about which you are seeking feedback. If you have<br />

priorities in mind already, then ask respondents to place them<br />

in order of importance.<br />

Surveys can be carried out in three formats:<br />

• Paper. If you have a small group and are not confident<br />

with the latest technology then the tried and tested paper<br />

survey can be a good option<br />

• Email. No great technical know-how is needed for this<br />

— although you do need email addresses. Email out a<br />

list of questions to your committee and members of the<br />

broader community. You can follow-up with a quick email<br />

reminder to encourage maximum response<br />

• Online. For larger groups or those keen to embrace new<br />

methods, I recommend going online. A number of free<br />

survey websites make it easy to distribute questions,<br />

collect responses and collate information. For example,<br />

surveymonkey.com offers a free basic plan allowing 10<br />

questions and 100 responses per survey. Higher throughput<br />

attracts a fee.<br />

Survey websites generally allow you to load in your<br />

questions, nominate the type of answer required (e.g.<br />

descriptive, multiple choice, true/ false) and then distribute<br />

the link to potential respondents. <strong>The</strong> link is usually<br />

emailed. It can also be put on a website or blog as well as<br />

social media sites.


28<br />

Part 1: Strategic Planning<br />

It is worthwhile seeking input from staff, coaches and teachers too. This<br />

may mean inviting them to answer your general survey or preparing<br />

a specific survey for them. If you are a parent body within a school,<br />

your spending priorities must be made in consultation with the school.<br />

You may invite the principal or other key staff members to attend your<br />

strategic planning session. Likewise volunteer fundraisers for a sporting<br />

club will be guided on investment needs by the club itself.<br />

A simple survey is included at the end of this chapter.<br />

TIP<br />

If you haven’t yet collected email addresses within your<br />

community, circulate the survey and ask for respondents’ email<br />

addresses to keep them informed of progress. This forms a<br />

starting point for your email database.<br />

Gather information<br />

In addition to the ideas you glean from your community, you need to be<br />

armed with information about the past as well as future options. Hunt<br />

out:<br />

• spending and investment history<br />

• fundraising history<br />

• fundraising research.


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 29<br />

Spending and investment history<br />

I highly recommend auditing investments and expenses over the<br />

previous couple of years. This exercise helps to reflect on the<br />

appropriateness of the expenditure, a process that can offer guidance<br />

for future spending and goal setting. Gathering this information<br />

about past investments also helps when it comes time to prepare your<br />

communication plan: your supporters need reminding of the value your<br />

group has provided over the years.<br />

<strong>Fundraising</strong> history<br />

You need to find out as precisely as possible the profit information of all<br />

previous activities. This may prove difficult if past treasurers rounded<br />

every profit into one lump sum. Search for:<br />

• handover notes recording a profit figure<br />

• invoices<br />

• meeting minutes which refer to profits<br />

• notes taken from discussions with previous organisers<br />

• anything else you think will be relevant!<br />

Identify activities that did well and put a question mark next to the ones<br />

that didn’t. Consider ways that each can improve or evolve.<br />

<strong>Fundraising</strong> research<br />

Hopefully your survey asked for some fundraising ideas. In the<br />

lead-up to your strategy meeting, have a quick brainstorm and request<br />

information packs from suppliers. In Australia, the <strong>Fundraising</strong><br />

Directory website (fundraisingdirectory.com.au) makes this easy.<br />

Information can be requested from various suppliers from this one site.


30<br />

Part 1: Strategic Planning<br />

Organise meeting logistics<br />

Time and place<br />

<strong>The</strong> process of developing your strategy takes time. It could take half<br />

a day to do thoroughly in one go. This is not something you want to<br />

rush (forget about it being on a weeknight, starting at 8pm!). If one<br />

big session is daunting, break the planning into two separate meetings:<br />

the first to define your key message (purpose and goals) followed by a<br />

session that creates the action plan.<br />

Whether done in one hit or over two sessions, your planning requires an<br />

atmosphere that is business-like yet congenial, in a location that allows<br />

undisturbed focus in a relaxed manner (coffee, tea or wine may help!).<br />

This is an opportunity for team-building, to form trust and encourage an<br />

open sharing of ideas.<br />

Assemble stakeholders<br />

Developing your overarching strategy, including its absolute<br />

foundations — your key message — is best done with the entire<br />

fundraising team in one room together. This has dual advantages:<br />

• Diverse perspectives and experiences are brought into, and<br />

aired in, one session.<br />

• Participants who are engaged in the goal-setting process<br />

from the outset have an investment in seeing the end result<br />

achieved.<br />

Having said that, don’t think of this as ‘secret squirrel business’. In<br />

fact, I would encourage you to seek involvement from some of the<br />

‘big brains’ in your community. By that, I mean community members<br />

with business acumen and experience who can deliver fresh insights,<br />

challenge thoughts and help you set some solid goals but who might not<br />

have the time to regularly contribute to your organisation.


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 31<br />

Circulate agenda<br />

Agendas are essential. Without, meetings are like rudderless boats,<br />

capable of drifting off course. An example agenda is included at the end<br />

of this chapter.<br />

I recommend circulating the agenda as early as possible to all involved<br />

in your planning session. This allows participants to give some<br />

considered thought to the items to be discussed. Keep agenda items<br />

simple and add anything that will specifically require a resolution.<br />

Strategy Meeting<br />

What is our purpose? What are our goals?<br />

<strong>The</strong> Grassroots <strong>Fundraising</strong> Strategy Map TM begins with the<br />

establishment of your key message – a combination of your purpose<br />

(or mission statement) and goals (the tangible investments that will<br />

result from your fundraising efforts). I suggest a couple of hours is time<br />

well-spent on getting this right.<br />

Key<br />

Message<br />

Purpose<br />

Goals<br />

© Mandy Weidmann, Grassroots <strong>Fundraising</strong> Strategy Map TM<br />

This workshop will bed those goals down and do so much more.<br />

Goal-setting within a strategic plan is the first step towards moving<br />

a fundraising committee from hoping, wishing and dreaming about<br />

an amount of money that needs to be raised towards achieving that<br />

objective via a well-structured, clear and tangible strategy.


32<br />

Part 1: Strategic Planning<br />

Establishing purpose<br />

Strictly speaking, defining your group’s purpose — or mission<br />

statement — is not absolutely necessary in order to define tangible<br />

goals. Indeed some may see this is a self-indulgent waste of time. But I<br />

strongly recommend investing in the process for these reasons:<br />

• It is very important to know in simple terms what your<br />

organisation stands for, allowing you to communicate it<br />

effectively to your community and supporters.<br />

• Discussing your group’s mission engages the team. I’ve<br />

been surprised by the level of debate it can stimulate.<br />

• Narrowing your mission can provide a clear focus for<br />

future activity. Conversely, a broader purpose adds scope<br />

for variety.<br />

• A mission statement simplifies the process of defining<br />

your goals. For example, if a school parent group has a<br />

mission to ‘support the academic, sporting and cultural<br />

learning of the children in our school’, this would exclude<br />

raising funds for charities outside the school. However<br />

if the statement included ‘teaching children about social<br />

responsibility’, the scope widens and raising funds for<br />

outside charities would clearly support this outcome.<br />

Once your purpose is decided upon, keep it top of mind, reiterating it on<br />

your strategic plan and linking your fundraising communication back to<br />

it, time and time again.


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 33<br />

TIP<br />

It took us a little while to put together our mission statement.<br />

<strong>The</strong>re was a lot of input and a bit of arguing but by the end of<br />

it, we had a ‘mission’ to adhere to and we were all singing from<br />

the same hymn sheet. It also helps to remind ourselves why we<br />

work so hard!<br />

Deborah, ACT<br />

Establishing goals<br />

Experienced fundraisers in your group will undoubtedly have their own<br />

expectations and opinions on what goals are achievable and realistic<br />

for the group. <strong>The</strong>se perspectives and experiences are useful, but they<br />

can also be limiting. Certain opinionated and hardened volunteers can<br />

inadvertently diminish the energy and expectations of the rest of the<br />

committee.<br />

Using the SMART goals model tests and validates preconceived ideas.<br />

Specific<br />

Measurable<br />

Attainable<br />

Realistic<br />

Tangible<br />

Let me walk you through these elements step-by-step:


34<br />

Part 1: Strategic Planning<br />

Specific<br />

Goals need to be straightforward, outlining exactly what it is you want<br />

to happen. <strong>The</strong> more specific, the greater your team’s focus on what<br />

needs to be done to achieve the goal.<br />

To get specific, ask:<br />

• What is it you want to do? Are you raising funds for a new<br />

after-school program? Help students to travel interstate<br />

for sport? Improve the library? Why is it important to do<br />

this? In answering this question, you create the story used<br />

to ‘sell’ your goal to supporters and sponsors in the wider<br />

community. It also helps rally the ‘true believers’ to your<br />

cause.<br />

• How are we going to do it? This will become apparent as<br />

your strategic plan evolves.<br />

Measurable<br />

If you don’t set the bar, how will you know if you achieve it? With a<br />

measurable end goal, your fundraising team has something to aim for,<br />

against which progress can be tracked. <strong>The</strong> end result can celebrated<br />

once reached.<br />

Attainable<br />

Goals that are too hard, too big or too difficult to understand can<br />

destroy your chances of success before you even begin. Volunteers, for<br />

example, must understand their part in achieving the group’s goals. If<br />

the bar is set too high — or too low — you risk a pack of demotivated<br />

helpers.<br />

A team needs stretching, slightly. Too much, and members will soon<br />

feel hopeless and helpless; that their efforts are for naught.


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 35<br />

TIP<br />

Our P&C has a target to air condition the whole school and it<br />

is broken down into stages. This is very important as we can<br />

monitor and publicise which level we are up to.<br />

Kara, Qld<br />

Realistic<br />

After your group has decided that a goal is ‘attainable’, you then have<br />

to agree if it is ‘do-able’. Does your committee have the time, resources,<br />

skills and knowledge to achieve the goal?<br />

Don’t dismiss a goal as ‘unrealistic’ just because some capabilities<br />

are lacking within the team. Rather, note the gaps and raise these as<br />

discussion elements during the strategic planning phase.<br />

Timely<br />

What is the timeframe within which you want this goal achieved? Some<br />

goals will be long-term, such as rebuilding a scouting den. Others will<br />

be more immediate: within the next month, term or semester. Clear<br />

deadlines give everyone a target to work towards.<br />

<strong>The</strong> difference between fundraising with or without a SMART goal is<br />

rather like weight loss. One person may say ‘I need to lose weight’.<br />

Another says ‘I want to lose 5 kilos over the next four months’. That<br />

person has a goal that is much more specific, measurable, attainable,<br />

realistic and timely than a good intention.


36<br />

Part 1: Strategic Planning<br />

Establishing a target<br />

Whole books theorise about goals and targets. Let me just touch on<br />

three principles I believe are most relevant to fundraising groups:<br />

1. <strong>The</strong> Big Picture. Any business will do better when its focus is on<br />

a specific end result. Whether you believe in the ‘secret’ or other<br />

theories about visualisation, having a clear goal mindset does<br />

provide everyone involved with something to aim for and keeps<br />

everyone moving in the same direction.<br />

2. Your volunteers will benefit. Specific goals will motivate the<br />

‘troops’. Your foot soldier fundraisers will be more motivated when<br />

they know what part they are playing in achieving the end goal.<br />

This kind of motivation will stretch to whatever target you have<br />

and, in turn, will increase the overall level of energy within the<br />

volunteer team. <strong>The</strong> simple act of having a goal-setting process is<br />

beneficial in itself. When supporters have confidence in your plan<br />

and the capacity to carry it out, they are more likely to support your<br />

fundraising and go that extra mile to ensure its success.<br />

3. Your ‘ask’ becomes easier. When you have a specific goal and<br />

it is relevant to the supporters, your ‘ask’ moves from the realm<br />

of general charitable support into the dimension of real benefit.<br />

Potential sponsors can prioritise your need in the ‘cluttered world of<br />

needs’ as well as in the scheme of their own demands.<br />

In bedding down your group’s goals, or ‘wish list’, also consider these<br />

factors:<br />

• Review previous expenditure/ investment. Now is<br />

the time for a critical discussion. Were past investments<br />

worthwhile and value for money? How could you reduce<br />

costs? What are your group’s achievements? When the plan<br />

is distributed, the community needs to be able to readily


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 37<br />

understand your current plans in the context of past benefit.<br />

It’s an opportunity to ‘sell’ your benefit and needs.<br />

• Question your focus areas. For example:<br />

a. capital (e.g. playground, air-conditioning, electronic<br />

whiteboards)<br />

b. academic (e.g. computers, subscriptions to tutoring soft<br />

ware)<br />

c. environmental (e.g. educational programs, community<br />

garden)<br />

d. cultural (supporting clubs)<br />

e. social (e.g. guest speakers, funding support for<br />

disadvantaged families, community awards)<br />

f. sporting (e.g. equipment, financial assistance for travel),<br />

identifying these will help prioritise.<br />

• Priorities. Many spending priorities will be evident from<br />

the outset. Others will emerge from your discussions and<br />

survey process. Brainstorming can help clarify these.<br />

Encourage all participants to bring along their own ideas<br />

and throw them into the mix. This process can take most of<br />

your goal-setting time.<br />

<strong>The</strong>ory aside, when establishing your target, I recommend incorporating<br />

smaller goals that will serve to motivate and keep momentum in the<br />

group.<br />

You may also need to consider whether to take a long-term view or<br />

meet needs as they arise. This will influence your targets: whether you<br />

invest in ‘capital works’ or a ‘future fund’ account; what percentage<br />

of raised funds will be allocated to this account; indeed, whether you<br />

establish a separate capital investment policy. If so, the annual amount<br />

to be set aside will need to be included on your goals list.


38<br />

Part 1: Strategic Planning<br />

Remember to set aside provision for ad hoc requests.<br />

You will then need to set out these goals and the dollar amounts<br />

required. <strong>The</strong>se add up to your target figure.<br />

TIP<br />

Think about ‘selling’ the message, the message being the value<br />

you provide to your community. Your goals need to be things<br />

that your support network can ‘get’. <strong>The</strong> more your goals relate<br />

to your community, the greater the potential for buy-in.<br />

Think laterally about how you can benefit families or members<br />

in low-cost or no-cost ways such as establishing community<br />

awards or funding low-cost projects that engage children, be<br />

it a photography club (fund the cameras and recruit a parent<br />

volunteer to run a 10 week program) or a Lego ® club (with a<br />

spare room and donated unused Lego ® , a weekly lunchtime can<br />

be dedicated to Lego ® building).<br />

TIP<br />

We have not set specific goals previously, which have resulted<br />

in a scattergun, haphazard approach. Specific goals mean<br />

focus, but it’s hard to change entrenched attitudes.<br />

Sue, Qld


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 39<br />

Creating a statement of attainment<br />

You now know what your group’s goals are. Depending on the<br />

complexity of your goals and target, you could phrase the goals in such<br />

a way as to excite and unify supporters and sponsors by:<br />

• phrasing the goal statement in the current tense.<br />

Phrasing it in the future tense separates you from the goal<br />

• being precise. If your goal is to raise $25,000 for a specific<br />

purpose, declare it. If it’s simply to improve on last year’s<br />

efforts, still put a measure around it<br />

• sharing your goal statement. You can never say it too<br />

often! <strong>The</strong> more times it’s heard and read, the more real<br />

and believable it becomes. This ensures it is at the forefront<br />

of everyone’s mind.<br />

TIP<br />

Case study: $4 billion reasons to set goals<br />

Amercia’s Ivy League university Yale finished the largest<br />

fundraising campaign in its 300+ year history in 2011, when it<br />

raised almost $4 billion amid some of the toughest economic<br />

times that the world has seen.<br />

<strong>The</strong> $3.88 billion helped to fund planned expansions of the<br />

world-renowned university’s facilities.<br />

<strong>The</strong> core elements underlying the campaign’s success were<br />

Yale’s ability to:<br />

• develop a clear fundraising target (a goal)<br />

• understand the need of their community and alumni


40<br />

Part 1: Strategic Planning<br />

• craft a fundraising message that told donors how they<br />

could help the university change the world by making<br />

contributions.<br />

I know that $4 billion may be more than your school<br />

or community needs! However, the lessons from Yale’s<br />

astounding fundraising campaign can be adopted universally.<br />

At this stage, your workshop discussions will have enabled you to fill<br />

out the following sections of your Grassroots <strong>Fundraising</strong> Strategy<br />

Map TM. Here is an example:<br />

Purpose<br />

Goals<br />

Key<br />

Message<br />

Our P&C is passionate about<br />

supporting an excellent wellrounded<br />

experience for the<br />

students at Unicorn State School<br />

• Air-condition music block<br />

$14K<br />

• 3 electronic whiteboards plus<br />

software $16K<br />

• 25 iPads $12.5 K<br />

• Library racks $6K<br />

• Support athletes, district<br />

level and above $3K<br />

• Playground for Yr 3-4<br />

campus $35K<br />

• Provision for ad hoc<br />

expenses $2K<br />

Target<br />

$92,300<br />

© Mandy Weidmann, Grassroots <strong>Fundraising</strong> Strategy Map TM


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 41<br />

TIP<br />

Having goals has given us a defined purpose. Our group knows<br />

exactly what we are doing and lets us share a little victory<br />

whenever we reach a milestone.<br />

Mary, WA<br />

Being mindful of the key messages will help your committee frame its<br />

thinking as you move into the next major phase of your strategic plan<br />

— the actions — and how you will best communicate your intentions<br />

to those who need to know.<br />

TIP<br />

While you’re in planning mode…<br />

An optional extra at this point is the development of a culture<br />

statement, defining a set of agreed behaviours. Smaller groups<br />

may consider this overkill. However, if you are making the<br />

time and effort to hold a strategy meeting, this is the time to<br />

address it. Why?<br />

A culture statement contributes to the building of an ‘inclusive<br />

culture’. This is one of the five areas that I identified at the<br />

outset as being critical to successful fundraising.<br />

Here is an example:<br />

<strong>The</strong> Unicorn P&C is committed to creating a culture that is:<br />

• inclusive<br />

• respectful<br />

• transparent<br />

• welcoming.


42<br />

Part 1: Strategic Planning<br />

Example survey of community<br />

Survey to the X community<br />

<strong>The</strong> committee would appreciate all families returning this completed form by<br />

. We would value your input into our strategic plan that we will be preparing shortly, and<br />

would also like to get an idea of your capacity to support our activities this year.<br />

Name:<br />

Children:<br />

Grade/s:<br />

Phone:<br />

Email:<br />

I am interested in being part of a committee.<br />

I am interested in assisting a committee but not taking responsibility.<br />

I can help out for short periods from time to time where a need arises.<br />

I can’t help during work hours but I’m happy to do some support work from home.<br />

I can’t commit now but please keep me up to date with opportunities to help out.<br />

I run a business or work for a business that might be interested in supporting our .<br />

1. Goals<br />

What do you think our should be spending money on this year and into the<br />

future?<br />

2. <strong>Fundraising</strong> Ideas<br />

What type of fundraising activities would you support this year?


Chapter 2: A <strong>Practical</strong> Guide to Creating Your Strategy 43<br />

Strategy meeting agenda<br />

Strategy Meeting Agenda<br />

Group Name<br />

Strategy Workshop<br />

<br />

<br />

1. Apologies<br />

2. What is our purpose?<br />

3. What is our culture? (optional)<br />

4. Goal Setting<br />

a. Review of previous expenditure/ investment (optional)<br />

b. What are our focus areas?<br />

c. Brainstorming session for goals and spending priorities<br />

d. How can we have an impact in ‘non-financial’ areas?<br />

e. Set out priorities and required dollar amount of investments<br />

5. <strong>Fundraising</strong> Plan<br />

a. Discuss fundraising history<br />

b. Brainstorm fundraising ideas<br />

c. Timing<br />

d. Set out fundraising plan with target amounts and allocate co-ordinators for each activity<br />

e. Make a commitment to a handover process<br />

6. How do we get the plan out there?


Mapping a<br />

<strong>Fundraising</strong><br />

Calendar<br />

Chapter<br />

3<br />

Don’t judge each day by the harvest but by the seed that you plant.<br />

Robert Louis Stevenson, Scottish novelist<br />

In this chapter you will learn:<br />

• why it pays to have a 12-month fundraising plan<br />

• how to evaluate your resources to determine your<br />

fundraising capacity<br />

• how to choose the right fundraiser<br />

• how to formulate the timing of your activities and events<br />

• what to look for in selecting a fundraising supplier.<br />

<strong>The</strong> truth is that most community groups don’t have a ‘fundraising<br />

plan’. Rather, fundraising is a series of haphazard activities that are<br />

often a repeat of what was done in previous years. <strong>The</strong>y are almost<br />

always organised at the last minute by the same people who volunteered


46<br />

Part 1: Strategic Planning<br />

last year and typically there’s no target amount to be raised. How often I<br />

have heard fundraisers say “We’ll do our best and see what happens”.<br />

Great sentiment but it’s not going to get the results your group deserves.<br />

And if you’ve persevered this far, you’ll understand why.<br />

<strong>Fundraising</strong> plans with benefits<br />

To truly do your ‘best’, you need to formulate a plan (simple is fine)<br />

that sets out a course of action to achieve your goals.<br />

It is worth a modest investment of time that will pull all your<br />

fundraising together.<br />

Previous chapters have established that plans build confidence. When<br />

your supporters have confidence, they will have a greater involvement<br />

in your goals and your fundraising will be more successful.<br />

In establishing a strategic plan, you take a big picture view of your<br />

fundraising needs and the path required to achieve them.<br />

Mapping out an action plan enables you to:<br />

• readily identify the resources needed (this includes<br />

volunteer numbers)<br />

• avoid potential clashes or overlap that could otherwise<br />

burden your supporters and diminish your results.


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 47<br />

Three essential starters<br />

<strong>The</strong>re are a few important elements to take into account when mapping<br />

out your fundraising plan. Ideally, it should take account of:<br />

• your fundraising history (if it is available)<br />

• available resources<br />

• fundraising ‘tools’ you can draw on.<br />

But first, identify whether any of your goals can actually be achieved<br />

through lobbying, grant applications, in-kind donations (see chapter<br />

7) – or in-house (such as a working bee). In other words, what can be<br />

removed from your fundraising scope?<br />

Your fundraising history<br />

Forward planning is best done with hindsight. Get your hands on as<br />

much historical information as possible. If handover notes are available,<br />

you have a huge advantage.<br />

But don’t panic if not. Play detective and hunt down information from:<br />

• previous fundraising coordinators<br />

• suppliers of previous fundraising activities undertaken by<br />

your group<br />

• previous meetings’ minutes or financial reports.<br />

Bear in mind, results are not all about profit. Consider also:<br />

• effort required<br />

• return on investment<br />

• potential for improvement<br />

• community-building elements.


48<br />

Part 1: Strategic Planning<br />

Throw out any fundraisers you would not repeat, and leave the rest in<br />

play for later discussion and possible inclusion in your plan.<br />

If your group is absolutely new to fundraising, you will need to rely a<br />

lot more on guesswork this time but your record keeping will provide<br />

excellent groundwork for future efforts. You can also seek some good<br />

ballpark information:<br />

• Ask suppliers for rough estimates for a group of your type<br />

and size.<br />

• Seek the advice of similar groups and find out what works<br />

for them.<br />

TIP<br />

Bec from Brisbane set up a Flyball club, a sport that involves<br />

dogs. It was set up from scratch and nobody from the<br />

organisation had been involved in running a club before. Bec<br />

met with other Flyball clubs and was surprised how helpful and<br />

forthcoming they were. While the other club members would<br />

be competitors in tournaments, they willingly provided advice<br />

about sponsorship, fundraising and club management. “In<br />

general, I have found that people are happy to help, particularly<br />

people who volunteer – it’s like they are built out of kindness,”<br />

Bec said.<br />

Available resources<br />

<strong>The</strong> resources you have available include:<br />

• your volunteers – in terms of both time and skill<br />

• potential community support and strategic partnerships


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 49<br />

• assets that can be leveraged.<br />

<strong>The</strong>re are a number of ways to determine the resources at your disposal.<br />

<strong>The</strong> simplest way is to include questions relating to skills, resources<br />

and connections in the newsletter or online survey that you use in<br />

preparation for your first goal-setting meeting (in the previous chapter).<br />

Alternatively, include the question as a standard inclusion in any new<br />

membership enrolment forms.<br />

Ask if members’ employers support volunteering. Many big businesses<br />

allow staff to take a predetermined amount of time off during the year<br />

to do unpaid community work. <strong>The</strong>se schemes are gaining in popularity<br />

and can be used to your advantage.<br />

TIP<br />

We get paid volunteering days each year through work so<br />

being able to get people to volunteer when they don’t lose<br />

financially helps.<br />

Kelly, WA<br />

Word of mouth is always helpful, especially when it comes to potential<br />

strategic connections within your community. Get your committee to<br />

brainstorm this area in a planning session.<br />

Assets that can be leveraged, such as the community hall or the school<br />

grounds, are easy to identify.<br />

Think how to maximise use of these resources. For example:<br />

• A school hall can be rented out to other groups for<br />

additional income, provided you have permission and a<br />

volunteer to coordinate.


50<br />

Part 1: Strategic Planning<br />

• If you have an abundance of volunteers, go crazy with<br />

larger events.<br />

• Get a grant application prepared over two days by a highlyskilled<br />

volunteer as part of their employer’s volunteer<br />

scheme.<br />

• Ask a printing or graphic design contact within your<br />

community to update your branding and collateral.<br />

Your fundraising tools<br />

Not-for-profit organisations use many methods of fundraising, from<br />

substantial philanthropic bequests to the humble pie drive.<br />

Degrees are available in the study of philanthropic fundraising and,<br />

while there is much to be learned from this field about becoming more<br />

professional and strategic, this book focuses on those methods that are<br />

commonly used by grassroots volunteer-based organisations.<br />

But which options are right for your group? From my years of<br />

experience, I’ve learnt there is no one right way to set up a fundraising<br />

plan: nor does one fundraising activity apply universally. While<br />

there are no quick fixes, certain fundraisers can raise money fairly<br />

quickly. Treat every activity as a learning opportunity. Once you<br />

have experienced a full cycle of fundraising, you will be much better<br />

positioned for a successful fundraising year going forward.<br />

TIP<br />

When I started fundraising for the scouts group, I started with<br />

ideas from my son’s school but found they didn’t work in this<br />

environment. So I needed fresh and new ideas.<br />

Alli, Scouts SA


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 51<br />

<strong>The</strong> best approach is to start with a mix of fundraising options and to<br />

‘try and test’ over time until you have a suite of ‘proven’ fundraisers.<br />

With proper record keeping, you will learn what works for your group.<br />

<strong>Fundraising</strong> tools to consider are:<br />

• services. Think facilities that generate money such as<br />

canteen, uniform shop, book shop and after school hours<br />

care. Sometimes, a sub-committee or a member of the<br />

executive oversees these facilities. Could the profitability<br />

of these services be improved?<br />

• membership fees. <strong>The</strong> primary revenue for many clubs,<br />

particularly sporting organisations, does the fee charged<br />

adequately cover the lion’s share of your expenses?<br />

• grants. Often put in the ‘too-hard’ basket, grants are<br />

waiting to be applied for. If you do not have a volunteer to<br />

cover this position, keep recruiting until you do! For more<br />

information see chapter 7.<br />

• donations. Donations, or voluntary contributions, are an<br />

important part of any fundraising campaign. ALWAYS<br />

ASK. If you don’t ask, you don’t know what support is<br />

out there. If you send a donation request out each year, be<br />

certain to include a ‘tick box’ option for those who would<br />

like to donate but may not be in a position to do so at that<br />

particular time. You can then send out a separate request at<br />

a later date.<br />

• fetes and festivals. <strong>The</strong>se events are wonderful community<br />

builders. <strong>The</strong>y also require a lot of planning and an army<br />

of volunteers over an extended period. Done well, they<br />

have the potential to bring in a great deal of money. Fetes<br />

and festivals are so integral to grassroots fundraising, I’ve<br />

dedicated an entire chapter to the subject (see chapter 5).


52<br />

Part 1: Strategic Planning<br />

• special events. <strong>Fundraising</strong> events such as charity balls or<br />

trivia nights are also wonderful community builders. Take<br />

a look at what’s involved in chapter 6.<br />

• direct sales fundraising. A direct sales fundraiser involves<br />

selling stock that is on hand. A classic example is the<br />

old-fashioned chocolate drive. You buy the stock to sell<br />

and you make profits from the sale. This sort of fundraiser<br />

can make money quickly. Another community fundraising<br />

winner, see chapter 4 for the low-down.<br />

• order form fundraising. This form of selling has the<br />

benefit of not risking profit: you only order what is<br />

sold. But it has its own challenges, requiring meticulous<br />

administration and the round-up capacity of a sheep dog to<br />

get those orders in on time. It’s also dealt with in chapter 4.<br />

• a-thons. A-thons involve an activity that challenges<br />

participants to collect sponsorship for their efforts. Popular<br />

a-thons include walk-a-thons, spell-a-thons and fun runs<br />

but why limit your thinking to these? Any activity that can<br />

be measured and sponsored can become an a-thon. A-thons<br />

are increasingly run online.<br />

• raffles. Raffles are the fundraising staple of many groups.<br />

<strong>The</strong>y range from a major draw for a substantial prize,<br />

such as a car, to a themed raffle held once a year (such as<br />

Father’s Day or Christmas) or smaller raffles run in tandem<br />

with a fete or trivia night.<br />

• online fundraising. This is an evolving form of<br />

fundraising worth investigating. Some online stores offer a<br />

code that provides a group with a percentage of sales.


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 53<br />

• loyalty programs. <strong>The</strong> benefit of loyalty programs is that<br />

they ‘sit in the background’, requiring little administration,<br />

occasional publicity and some coordination for the<br />

collection and redemption process. Many large retailers<br />

offer loyalty schemes and they can add up to a nice side<br />

bonus. Major grocery stores often run campaigns where<br />

coupons or dockets are collected over a set period of time<br />

and redeemed for prizes. Other retailers have a system of<br />

collecting points, lids or labels, which turn into cash or<br />

prizes.<br />

Brainstorm fundraising ideas<br />

This is the fun part! Be creative. Working in a group is the best way to<br />

‘go crazy’ and think outside the square.<br />

<strong>The</strong> #1 rule of brainstorming is NO IDEA IS STUPID!<br />

Not every idea will be realistic or achievable but everybody needs to<br />

feel safe to voice their thoughts. Otherwise you risk missing out on an<br />

absolute gem of an idea.<br />

You already will have loads of ideas from your pre-planning research<br />

(including the online <strong>Fundraising</strong> Directory: fundraisingdirectory.com.<br />

au and the 101 ideas included in this book). Now is the time to put it all<br />

out there!<br />

Amid all the excitement, make sure discussion includes voluntary<br />

contributions, grants and other non-traditional forms of fundraising as<br />

well as cost-savings: a penny saved is a penny earned.<br />

And look at your target market. Are you hitting up the same people<br />

over and over? Can you engage support from outside your immediate<br />

community?


54<br />

Part 1: Strategic Planning<br />

Top 10 practicalities<br />

1. Reference your goals<br />

You have spent time beautifully documenting your goals. This is where<br />

they come into play!<br />

Having a concrete dollar amount that needs to be raised will really<br />

inform your fundraising plans.<br />

You now have a fundraising target for the year.<br />

2. Work targets backwards<br />

Successful business and sales professionals will tell you that targets are<br />

effective in driving results. Setting targets does not mean putting undue<br />

pressure on your committee and volunteers, even if you have decided<br />

to go bolder and bigger this year. Quite the reverse is true! All that is<br />

needed is a plan to generate the revenue required. You might not reach<br />

it, but you will do better than if it did not exist in the first place.<br />

TIP<br />

We were all out to impress and make this year’s fete the best<br />

and most profitable in our school’s history. We all knew what<br />

we had to do and when. It was so successful and we are all<br />

looking forward to making it even better next year.<br />

Julie, NSW


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 55<br />

3. Put a figure next to each activity<br />

If past results are available, let these guide your targets. Otherwise, a<br />

supplier might be able to give an indication of what could be expected<br />

by an organisation of your size. Factor in expenses. Don’t be afraid to<br />

push targets out, based on previous results.<br />

4. Go for tried and true (most of the time!)<br />

<strong>The</strong> best starting point is what you know. But there’s a fine line between<br />

‘if it ain’t broke, don’t fix it’ and ‘variety is the spice of life’.<br />

While it is often easier for a committee to run the same schedule of<br />

fundraisers over and over again, you need to put sentimentality aside.<br />

Is the ‘golden oldie’ a ‘signature’ event or fundraiser, could it do with<br />

a makeover or a rest altogether? If support has dwindled and there’s<br />

a noticeable loss of interest and enthusiasm — even among your core<br />

supporters — it is definitely time to spice up life. Don’t wait to hear ‘Oh<br />

no, not that again’!<br />

Mind you, the saying ‘don’t throw the baby out with the bathwater’<br />

applies to fundraising too. Make a commitment to try one new thing<br />

each year. That way, your fundraising stays fresh and you end up with a<br />

very solid base of ‘tried and true’ fundraisers that work for you.<br />

5. Mix it!<br />

Do you go for a big bang or multiple fundraisers?<br />

From my experience, one major fundraiser per term works best for a<br />

school. Smaller fundraisers, such as disco nights and free dress days,<br />

can be dotted around the major fundraisers.<br />

A sporting club might look at two major fundraisers in their season: one<br />

event and a raffle or order-form fundraiser.


56<br />

Part 1: Strategic Planning<br />

6. Select a supplier<br />

Researching supplier options is an important part of planning. If you are<br />

in Australia, the <strong>Fundraising</strong> Directory website (fundraisingdirectory.<br />

com.au) provides an extensive list of potential suppliers.<br />

When requesting information, provide suppliers with the following<br />

information:<br />

• type and size of your organisation<br />

• possible timing of the fundraiser<br />

• guidance regarding suggested quantities (if applicable).<br />

Once the fundraising calendar is set, advise the chosen suppliers: they<br />

can help you manage timeframes.<br />

7. It’s not always about the money<br />

When setting your fundraising calendar, try to find a balance between<br />

activities undertaken purely for profit and ‘community-building’<br />

activities. For example, a welcome barbecue may not be a fundraising<br />

exercise but it is a community builder, opening doors to new members<br />

who, feeling welcomed, may be predisposed to joining your group’s<br />

volunteer army. Similarly, a trivia night may be about community<br />

building first; fundraising second.<br />

8. Always leverage<br />

Never put all your fundraising eggs in one basket. Rather, look for<br />

opportunities to leverage your activities to maximise profits. Running<br />

silent auctions at gala nights and raffles at events are obvious choices<br />

but with a little bit of creativity, you can do so much more:<br />

• Provide order forms for custom-labelled wine available for<br />

tasting or consumption at an event.


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 57<br />

• Take photos of the artwork at art shows (with permission,<br />

of course!) and run an order-form based fundraiser such as<br />

calendars, mugs or t-shirts.<br />

• ‘Name the teddy bear’ competitions are easy and always a<br />

hit with children.<br />

• Find a cookery writer willing to give signed copies of his/<br />

her book in return for a fundraising cooking demo.<br />

9. Check timing<br />

In real estate, location is everything. In fundraising, the same might<br />

be said for timing! It is so important to know what other fundraising<br />

groups within your area are doing.<br />

TIP<br />

Our daughter’s Open Day always coincides with the local<br />

boys’ school walkathon – and we’re not the only parents with<br />

children at both schools. Trying to support both means we’re<br />

frazzled and clockwatching on a Sunday and the kids are being<br />

rushed from one place to another. No one really enjoys their<br />

event.<br />

Sandra, Qld<br />

Mapping out your plan on an annual calendar will help you to identify<br />

the optimum timing for your fundraising activities. It will help you see<br />

where there is overlap, and where things can be nudged a little to avoid<br />

volunteer and supporter burn-out.<br />

For events in particular, check that there are no sport finals or other<br />

major events happening in your area, on that day.


58<br />

Part 1: Strategic Planning<br />

Product drives (chapter 4) are meant to be short and snappy — two to<br />

three weeks of frenetic marketing, allowing an extra week for latercomers.<br />

Do not schedule your fundraising drive to finish on the last<br />

week of term!<br />

10. <strong>The</strong> best laid plans<br />

No matter how well prepared and calculated your plans, something out<br />

of your control may interfere. That’s why you need contingency plans<br />

and risk assessments. Read more about risk assessments in chapter 4.<br />

Likewise there are times when opportunities come from left field. For<br />

example, a snap election is called. Could your committee cope with an<br />

Election Day sausage sizzle or cake bake? By having your fundraising<br />

plan set out, you know if you have the capacity.<br />

Share these plans with your committee and other aligned groups,<br />

such as sub-committees, so they can be aware of your plans and avoid<br />

conflict.<br />

Applying our knowledge<br />

Congratulations! Having made it this far, you are ready to fill in the<br />

blanks for your fundraising calendar!<br />

Take a look at the following example that I use for my school, which<br />

enables us to see how everything fits together.


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 59<br />

Term 1 Term 2 Term 3 Term 4<br />

<strong>Fundraising</strong> • Election BBQ • Spell-a-thon<br />

• Mother’s Day<br />

Stall<br />

• Bi-annual<br />

Chocolate<br />

Drive<br />

• Father’s<br />

Day Stall<br />

• Book Packs<br />

+ Voluntary<br />

Contribution<br />

• Christmas<br />

card packs<br />

Social<br />

• Welcome<br />

BBQ - prep<br />

families<br />

• Trivia Night<br />

• School<br />

Dance<br />

• School<br />

musical<br />

• School<br />

Dance<br />

• Gala<br />

Volunteering<br />

Opportunities<br />

• Mother’s Day<br />

Stall – help<br />

on day<br />

• Father’s Day<br />

Stall –<br />

co-ordinator<br />

plus help on<br />

day<br />

• Book Packs<br />

Business<br />

Donations/<br />

Sponsorship<br />

• Trivia Night –<br />

Prizes<br />

• Spell-a-thon –<br />

Prizes<br />

• School<br />

musical<br />

sponsorship<br />

Ongoing<br />

Partnerships<br />

Local shopping centre, local greengrocer, sports shoe store, milk<br />

caps, shopping docket fundraiser, school banking<br />

Grants/<br />

Sponsorships<br />

Services<br />

Find grants/ sponsorship co-ordinator<br />

Tuckshop, Uniform Shop, Book Shop<br />

We then turn our calendar into an action list that can be inserted into the<br />

‘<strong>Fundraising</strong> Activity’ section of our Grassroots <strong>Fundraising</strong> Strategy<br />

Map TM .


60<br />

Part 1: Strategic Planning<br />

Annual <strong>Fundraising</strong> Plan<br />

When What Who Target profit Actual Profit<br />

Term 1 Trivia Night Anice Person $3,800<br />

Term 2 Spellathon Another<br />

Niceperson<br />

$25,000<br />

Term 2 Election BBQ Legen Dery $2,000<br />

Term 2<br />

Mother’s Day<br />

Stall<br />

Cham Pion $3,000<br />

Term 2 School Dance Wonder<br />

Woman<br />

$2,000<br />

Term 3<br />

Term 3<br />

Chocolate<br />

Drive<br />

Father’s Day<br />

Stall<br />

Anice Person $17,500<br />

Cham Pion $2,000<br />

Term 4 Book Packs Fabu Lous/<br />

Outstan Ding<br />

$20,000<br />

Term 4<br />

Voluntary<br />

contribution<br />

Fabu Lous/<br />

Outstan Ding<br />

$15,000<br />

Term 4 School Dance Wonder<br />

Woman<br />

$2,000<br />

TOTAL $92,300.00<br />

© Mandy Weidmann, Grassroots <strong>Fundraising</strong> Strategy Map TM<br />

Plan in hand, it’s now time to do two things:<br />

• Commit to a handover. Proper handover is one of the<br />

secrets to successful fundraising and you have shown your<br />

intent to get serious by reading this far. A whole chapter on<br />

handover, with easy-to-use templates awaits (chapter 10).


Chapter 3: Mapping a <strong>Fundraising</strong> Calendar 61<br />

• Circulate your plan. It’s not a state secret! You may<br />

decide to set up a formal consultation session with your<br />

community and volunteers to take note of any input.<br />

Alternatively, you may load a draft copy onto your website<br />

and invite people to comment. Communication is king as<br />

far as I am concerned. I believe the more people know,<br />

the more they will want to be involved. <strong>The</strong> more people<br />

involved, the more successful your fundraising will be.<br />

Communication strategies are detailed in chapter 8.<br />

TIP<br />

Our group sets a fundraising plan and then invites the school<br />

community to attend a special session at our P&C meeting<br />

where we explain our plan and ask for feedback. We then<br />

finalise it and make it available on the website.<br />

Rebecca, Qld<br />

Remember, you don’t need a Masters’ degree to make your fundraising<br />

strategy work. You just need the right tools, the right advice, some help<br />

and the passion to make it happen.


To purchase the entire book,<br />

please visit fundraisingdirectory.com.au/handbook

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