Payer Maintenance Schedule - Emdeon
Payer Maintenance Schedule - Emdeon
Payer Maintenance Schedule - Emdeon
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<strong>Payer</strong> Name <strong>Maintenance</strong> <strong>Schedule</strong><br />
GEHA (Government Employees Health<br />
Association)<br />
Mon - Sat 5 am - 6 am, 5<br />
pm - 6 pm<br />
Thu 6 pm - 10 pm<br />
(occasionally for network<br />
maintenance)<br />
Every 3 rd Fri of the month 6<br />
pm - 7 pm<br />
Sun 1 pm - 8 pm, 9 pm -<br />
9:45 pm<br />
Generations Healthcare No downtimes<br />
Georgia Medicaid Thu 3:30 am - 4 am<br />
Fri 1 am - 1:30 am<br />
Sat 11:30 pm - Sun 6 am<br />
Sun 1 am - 3 am<br />
Great-West Healthcare No downtimes<br />
Group Practice Affiliates No downtimes<br />
Harmony Health Plans (WellCare of Florida) No downtimes<br />
Harvard Pilgrim Health Care No downtimes<br />
Hawaii Medicaid 4 am - 6 am daily<br />
Hawaii Medical Services Association (BCBS<br />
Hawaii)<br />
Second and fourth Monday<br />
of each month: 2 am - 6<br />
am CST.<br />
Hawaii time zone: Sun 10<br />
pm – Mon 2 am<br />
Health Alliance Brief outages during off<br />
hours; no scheduled<br />
downtimes<br />
Health Choice Arizona 3 am - 3:15 am daily<br />
Health Net Federal Services – TRICARE<br />
North Region<br />
No downtimes<br />
Health Net 4th Thu of month, 5 pm - 9<br />
pm PST<br />
Health Partners of Philadelphia No downtimes<br />
Health Services for Children with Special<br />
Needs<br />
No downtimes<br />
HEALTHe Exchange No downtimes<br />
HealthEase (WellCare of Florida) No downtimes<br />
HealthEase Kids (WellCare of Florida) No downtimes<br />
Healthfirst New Jersey No downtimes<br />
Healthfirst New York No downtimes<br />
HealthMarkets – Chesapeake National Life No downtimes<br />
HealthMarkets – Mega Life and Health<br />
Insurance<br />
No downtimes<br />
HealthMarkets – Mid-West National Life No downtimes<br />
HealthMarkets – Transamerica Life No downtimes<br />
HealthPlus of Michigan No downtimes<br />
HealthSmart Benefit Solutions No downtimes<br />
Healthy Texas No downtimes<br />
Horizon New Jersey Health Available 24/7 with regular<br />
maintenance scheduled<br />
the 2nd Sat of each month;<br />
outage may last from late<br />
Fri - Sun afternoon.<br />
Humana Sun 2 am - 3 am<br />
Idaho Medicaid Sun 12 am - Mon 1 am<br />
IlliniCare Health Plan No downtimes<br />
Illinois Medicaid 3 am - 3:30 am daily<br />
Independence Blue Cross (Pennsylvania) Sat 10:45 pm - Sun 11 am<br />
FEP hours of availability:<br />
Mon - Fri 8 am - 7 pm, Sat<br />
8 am - 5 pm<br />
Indiana Medicaid Sun 12 am - 1 am<br />
Inland Empire Health No downtimes<br />
Integrated Mental Health Services No downtimes<br />
© 2010 <strong>Emdeon</strong> Business Services LLC. All rights reserved.<br />
<strong>Payer</strong> <strong>Maintenance</strong> <strong>Schedule</strong><br />
<strong>Payer</strong> Name <strong>Maintenance</strong> <strong>Schedule</strong><br />
Inter Valley Health Plan No downtimes<br />
Intracorp No downtimes<br />
Iowa Medicaid Mon 1 am - 1:30 am<br />
Jackson Memorial Hospital Health Plan 3 am - 3:15 am daily<br />
Johns Hopkins HealthCare Second Friday of the<br />
month from 5 AM until 6<br />
AM EST<br />
Kaiser Foundation Health Plan of Colorado Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kaiser Foundation Health Plan of Hawaii Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kaiser Foundation Health Plan of Ohio Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
Kaiser Foundation Health Plan of the Mid-<br />
Atlantic<br />
Kaiser Foundation Health Plan of the<br />
Northwest<br />
PST<br />
Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kaiser Permanente of Georgia Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kaiser Permanente of Northern California Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kaiser Permanente of Southern California Mon - Fri 11:30 pm - 2 am<br />
PST<br />
Sat & Sun 12 am - 4 am<br />
PST<br />
Kansas Medicaid Fri 1:00am – 5:00 am CST<br />
Kentucky Medicaid 12 am - 1 am daily EST<br />
<strong>Maintenance</strong> as needed<br />
beginning 12 am Sun EST<br />
Kempton Company (The) No downtimes<br />
Kentucky Spirit Health No downtimes<br />
Key Benefit Administrators (Indianapolis, In) No downtimes<br />
Keystone Mercy Health Plan Brief outages for<br />
maintenance<br />
Louisiana Healthcare Connections No downtimes<br />
Louisiana Medicaid Sat 7 pm - 9 pm<br />
Lovelace Health Plan No downtimes<br />
Magnolia Health Plan No downtimes<br />
Maine Medicaid 3 am - 3:15 am daily<br />
Managed Health Services Indiana No downtimes<br />
Managed Health Services Wisconsin No downtimes<br />
Maricopa Care Advantage (Arizona) No downtimes<br />
Maricopa Health Plan (Arizona) No downtimes<br />
Maryland Medicaid No downtimes<br />
Massachusetts Medicaid Tue & Fri 5 am - 7 am<br />
MDWise Hoosier Alliance Available 24/7 with regular<br />
maintenance scheduled<br />
the 2 nd Sat of each month;<br />
outage may last from late<br />
Fri - Sun afternoon.<br />
Medica No information
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