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<strong>Pfizer</strong> South Africa


Our<br />

Purpose<br />

At <strong>Pfizer</strong>, we apply<br />

science and our<br />

global resources to<br />

bring therapies to<br />

people that extend<br />

and significantly<br />

improve their lives.<br />

We strive to set the standard for quality, safety and value in the<br />

discovery, development and manufacture of healthcare products.<br />

Our global portfolio includes medicines and vaccines as well as many<br />

of the world’s best-known consumer healthcare products.<br />

Every day, <strong>Pfizer</strong> colleagues work across developed and emerging<br />

markets to advance wellness, prevention, treatments and cures that<br />

challenge the most feared diseases of our time.<br />

Consistent with our responsibility as one of the world’s premier<br />

innovative biopharmaceutical companies, we collaborate with<br />

healthcare providers, governments and local communities to support<br />

and expand access to reliable, affordable healthcare around the world.<br />

For more than 150 years, <strong>Pfizer</strong> has worked to make a difference for<br />

all who rely on us.<br />

“When you have your health, you can<br />

do whatever is a priority to you.<br />

When you don’t, you can’t.<br />

What I love about being part of<br />

<strong>Pfizer</strong> is that it’s always on our mind.”<br />

Jennifer Power<br />

COUNTRY MANAGER<br />

We believe that to be truly healthy, it takes more than<br />

medication. This is why <strong>Pfizer</strong> South Africa is a healthcare<br />

company that’s dedicated to helping South Africans live<br />

healthier lives.<br />

2


Our<br />

Business<br />

Our commercial<br />

business is divided<br />

into three Business<br />

Units, each of which<br />

broadly work in<br />

different areas of<br />

medicine.<br />

These Business Units are:<br />

<strong>Pfizer</strong> Innovative Health (PIH),<br />

<strong>Pfizer</strong> Essential Health (PEH),<br />

and<br />

<strong>Pfizer</strong> Consumer Health (PCH).<br />

<strong>Pfizer</strong> Innovative Health (PIH) is committed to discovering, developing, manufacturing<br />

and delivering innovative products and vaccines that change the outcome of chronic<br />

conditions and devastating diseases.<br />

The PIH portfolio includes existing treatments and the development of new treatments in<br />

the following therapy areas:<br />

• Inflammation & Immunology<br />

• Metabolic Disease & Cardiovascular Risk<br />

• Neuroscience & Pain<br />

• Oncology<br />

• Rare Diseases<br />

• Vaccines<br />

<strong>Pfizer</strong> Essential Health (PEH) combines the history of industry leadership,<br />

comprehensive knowledge of global healthcare markets, and a vast portfolio of trusted,<br />

quality medicines to benefit patients around the world at virtually every stage of life.<br />

The PEH portfolio includes medicines that treat patients for a variety of acute and<br />

chronic conditions across many therapeutic areas, including many critical medicines and<br />

sterile injectables:<br />

• Anti-Infectives & Sedation<br />

• Women’s and Men’s Health<br />

• Cardiovascular Disease<br />

• Neuroscience<br />

• Pain<br />

<strong>Pfizer</strong> Consumer Health (PCH) develops, manufactures and markets leading nonprescription<br />

medicines, low risk medical devices (for external use) and health products<br />

(mainly supplements).<br />

These business units are underpinned by Enabling Functions that advance all of the company’s businesses, organisations and priorities<br />

(such as Legal, Regulatory, HR, Business Technology, Finance and Public Affairs).<br />

3


Our Culture and Values<br />

Integrity<br />

Leadership<br />

Innovation<br />

Respect for People<br />

Customer Focus<br />

Performance<br />

Community<br />

Quality<br />

“I would like people to think about <strong>Pfizer</strong><br />

not as a building or a logo or a corporation,<br />

but rather as a collective of individuals who<br />

are passionate about what they come<br />

to work to do every single day –<br />

which is to help bring therapies to people<br />

that significantly improve their lives.”<br />

Collaboration<br />

Jennifer Power<br />

COUNTRY MANAGER<br />

We have a culture of ownership and excellence, and empower our colleagues to achieve beyond their expectations within an open and<br />

inclusive environment. We focus intensely on colleague development and a joint commitment to excellence. We are working to drive<br />

transformation and contribute to socio-economic advancement via a holistic empowerment strategy aligned to the B-BBEE Act and<br />

Codes of Good Practice.<br />

O W N I T<br />

We own and live our<br />

values to deliver on<br />

customer expectations,<br />

and together make <strong>Pfizer</strong><br />

a wonderful place at<br />

which to work.<br />

OWN WIN NO JERKS IMPACT TRUST<br />

the business.<br />

in the<br />

marketplace.<br />

Let’s discuss<br />

behaviors.<br />

results. in one another.<br />

Seize opportunities<br />

to think differently,<br />

take risks, try<br />

something new.<br />

Advocate and<br />

drive long-term,<br />

aligned strategies<br />

that advance our<br />

mission and shape<br />

the industry.<br />

Confront corrosive,<br />

self-serving and<br />

mean-spirited<br />

behaviors:<br />

it’s everyone’s<br />

responsibility.<br />

Deliver on<br />

commitments with<br />

speed, decisiveness,<br />

and integrity.<br />

Invest in candid<br />

and constructive<br />

debate to ensure<br />

each other’s<br />

success:<br />

it’s time for<br />

straight talk.<br />

4


<strong>Pfizer</strong> Worldwide<br />

9 700+ Employees<br />

40+<br />

Technologies / Platforms<br />

134 Logistics Centres<br />

150<br />

years<br />

175 Markets<br />

24 500+ SKUs<br />

200+ New R&D Collaborations<br />

850+ Major Product Groups<br />

<strong>Pfizer</strong> Southern Africa<br />

64 Manufacturing Sites<br />

9<br />

Therapeutic / Disease Areas Being Studied<br />

200+ Supply Partners<br />

Cardiovascular<br />

Gastroenterology<br />

Haematology<br />

Infectious<br />

Diseases<br />

Inflammation<br />

Metabolic<br />

Disease<br />

75<br />

Trial Centres<br />

Oncology<br />

20+ Clinical Trials<br />

Biosimilars<br />

100 Different Prescription Products<br />

Oncology &<br />

Inflammation<br />

Vaccines<br />

300+ Employees<br />

One of SA’s Top 5 American Employers<br />

Share Product and Disease Knowledge with 4000+ Healthcare Professionals<br />

5


Leadership Team<br />

Jennifer Power<br />

COUNTRY MANAGER<br />

Matthew Moodley<br />

LEGAL DIRECTOR<br />

Doreen Nel<br />

HUMAN RESOURCES<br />

DIRECTOR<br />

William Themane<br />

BUSINESS ANALYTICS<br />

& INSIGHTS LEAD<br />

Mahnqwa Khumalo<br />

FINANCE DIRECTOR<br />

Rhulani Nhlaniki<br />

PFIZER INNOVATIVE<br />

HEALTH CLUSTER LEAD<br />

Dr. Tobeka Boltina<br />

MEDICAL DIRECTOR<br />

Bridget Barnard<br />

LOGISTICS & SUPPLY<br />

CHAIN MANAGER<br />

Paul Brand<br />

SALES DIRECTOR<br />

Elaine Cross<br />

BUSINESS<br />

OPERATIONS LEAD<br />

Marianne Zennon<br />

COUNTRY<br />

REGULATORY HEAD<br />

Carl Smith<br />

BUSINESS<br />

TECHNOLOGY LEAD<br />

Karen Hulett<br />

MARKETING DIRECTOR<br />

Johnny Moloto<br />

DIRECTOR PUBLIC<br />

AFFAIRS POLICY ACCESS<br />

& COMMUNICATIONS<br />

Atetia Visagie<br />

GLOBAL COMMERCIAL<br />

OPERATIONS CLUSTER<br />

LEAD<br />

Sue Cartwright<br />

PFIZER CONSUMER<br />

HEALTH COMMERCIAL<br />

LEAD<br />

“The most amazing<br />

part of my job<br />

is being part of<br />

a team that finds<br />

a solution to a<br />

problem without<br />

an obvious answer.<br />

It’s to innovate, to<br />

be part of improving<br />

healthcare for<br />

individuals, and this<br />

team here at <strong>Pfizer</strong><br />

does that every<br />

single<br />

day.”<br />

Jennifer Power<br />

COUNTRY MANAGER<br />

Larne Pearson<br />

PRODUCT QUALITY<br />

LEAD<br />

History and<br />

Milestones of<br />

<strong>Pfizer</strong> South Africa<br />

1849 1880s 1942 1944<br />

Opens in Brooklyn,<br />

New York as a fine<br />

chemical business<br />

Production of citric<br />

acid puts <strong>Pfizer</strong> on<br />

the map<br />

Becomes a publically<br />

traded company<br />

World’s largest<br />

producer of penicillin<br />

6


Research<br />

and Development<br />

Research and Development is at the heart of fulfilling our purpose to help people<br />

live healthier lives. Innovation is also the key to sustaining our growth and profitability.<br />

As such, the quest for innovative solutions invigorates the <strong>Pfizer</strong> community globally,<br />

and we have more than 200 new R&D collaborations active worldwide.<br />

We are advancing next-generation science to accelerate the<br />

development of breakthrough medicines and vaccines, and<br />

translate technologies into therapies that significantly improve<br />

patients’ lives.<br />

The process is arduous and expensive: it takes an average of 12 years for a drug to reach<br />

the market. We therefore focus our resources in disease areas with the best chance of<br />

scientific and commercial success. Clinical studies find the answers necessary to develop<br />

innovative new therapies, and clinical trials make it possible for participating patients to<br />

receive state-of-the-art care from the leading experts in the field.<br />

In South Africa alone, we run over 20 Clinical Trials at 75 Trial<br />

Centres annually.<br />

Scientific<br />

Collaborations<br />

Biovac Technology Transfer<br />

The <strong>Pfizer</strong>-Biovac Technology Transfer is a public-private initiative to locally manufacture<br />

a vaccine crucial for the prevention of pneumonia-related deaths, particularly in children<br />

up to the age of five. Launched in 2015, the project entails a skills and technology<br />

transfer from <strong>Pfizer</strong> to Biovac that will provide it with the capability to manufacture the<br />

vaccine by 2019.<br />

“We’re<br />

contributing to<br />

the knowledge<br />

economy, we’re<br />

contributing<br />

to innovation,<br />

and we are<br />

contributing to the<br />

man in the street<br />

in making sure<br />

that the right<br />

vaccine gets to<br />

where it needs to<br />

get to so that he<br />

can focus on other<br />

aspects of life.”<br />

Morena Makhoana<br />

BIOVAC CEO<br />

1951 1953 1950s 1961 1962 1967<br />

Enters SA market<br />

with distribution via<br />

Petersen Ltd.<br />

Sets up own<br />

pharmaceutical<br />

promotional activity<br />

in SA<br />

Branches into<br />

agricultural sector<br />

World headquarters<br />

established in<br />

New York<br />

Acquires Choats Co.<br />

and African Chemical<br />

Corporation<br />

Johannesburg<br />

becomes regional HQ<br />

for Southern Africa<br />

7


Supply<br />

Chain<br />

Security<br />

Our supplier quality management systems help ensure high quality materials<br />

are procured for our products.<br />

Our conveyance security standards enable our medicines to be transported safely and<br />

help prevent illicit dugs from entering the corporate supply chain.<br />

We enact applicable local market legislation and regulations that strengthen our<br />

supply chain.<br />

Our security programmes help protect our warehousing facilities and warehouses<br />

from criminals.<br />

Our global packaging technology programme is designed to help prevent counterfeiting<br />

of our products.<br />

Our global bar coding programme allows us to add authentication capability to<br />

our products.<br />

Our established monitoring systems help us scrutinise the marketplace for the presence<br />

of counterfeit and unsafe product.<br />

History and<br />

Milestones of<br />

<strong>Pfizer</strong> South Africa<br />

1968 1970s 1999<br />

Pietermaritzburg<br />

manufacturing plant<br />

commissioned<br />

Further acquisitions<br />

and mergers grow<br />

the company<br />

Celebrates 150th anniversary<br />

Forbes Company of the Year<br />

Achieves Top 10 status in the industry<br />

8


Quality<br />

Control<br />

Strong Quality Culture:<br />

An environment in which everyone in <strong>Pfizer</strong> understands and embraces their<br />

responsibility for protecting product quality and patient safety. Quality Culture is<br />

and has always been the “key” to enable us to provide safe and quality medicines.<br />

Management Oversight:<br />

A holistic, multi-faceted approach to ensure product quality and adherence to<br />

Good Manufacturing Practice (cGMP).<br />

Global Quality Systems:<br />

Organised according to integrated and interconnected quality processes (such<br />

as Governance & Internal Organisation, Product Quality Assurance & Operations,<br />

Contractor / Supplier Management and Oversight) to ensure high and consistent<br />

product quality.<br />

Supplier Standards / Oversight:<br />

Ensures high commitment to Quality and Regulations from our suppliers, so that<br />

consistent compliance for products, processes and facilities is maintained.<br />

Adverse Event Reporting:<br />

Our global adverse event reporting database helps identify potential issues quickly,<br />

and helps ensure product quality and safety.<br />

Quality / Safety Monitoring:<br />

Processes and procedures for timely and accurate safety monitoring of investigational<br />

and marketed products.<br />

Innovation:<br />

We strive to provide the framework for quality and Environmental Health & Safety<br />

(EHS) challenges / risks through the successful collaboration with our industry,<br />

senior leadership and regulators.<br />

Drive <strong>Pfizer</strong>’s transformation to contribute to the country’s socio-economic advancement<br />

<strong>Pfizer</strong> understands the B-BBEE policy and regulatory environment in South Africa and seeks to promote and achieve the objectives<br />

of B-BBEE by driving transformation from within its South African business. In order to do so, <strong>Pfizer</strong> believes that it should implement<br />

a holistic B-BBEE strategy which–<br />

• is capable of making a significant impact on the beneficiaries of such B-BBEE strategy; and<br />

• takes into account the content of the B-BBEE Act, as well as the applicable B-BBEE codes of good practice.<br />

2000 2002 2009<br />

2015<br />

Merges with Warner-Lambert<br />

Top 5 pharma company in SA<br />

MoU with DoH: establishes anti-fungal partnership<br />

programme to help treatment of HIV/AIDS<br />

Acquires Pharmacia<br />

Corporation<br />

Acquires Wyeth<br />

Partners with<br />

Biovac Institute in a<br />

Technology Transfer<br />

Initiative<br />

9


Our Value<br />

Add<br />

to the<br />

South<br />

African<br />

Economy<br />

At <strong>Pfizer</strong> we have a proud tradition of ensuring that the communities<br />

in which we live and work benefit from our investment and from our<br />

partnerships with key stakeholders to expand access to treatment<br />

and affordable healthcare. <strong>Pfizer</strong>’s corporate responsibility activities<br />

are focused on investing the full range of our resources - people, skills,<br />

expertise and funding - to broaden access to medicines and strengthen<br />

healthcare delivery for underserved people around the world. Several of<br />

<strong>Pfizer</strong>’s corporate public health partnerships have had a positive impact<br />

on healthcare in South Africa and we have both a local and global<br />

social responsibility focus.<br />

Our business strategy is aligned to South Africa’s socio-economic<br />

transformation priorities and we use the B-BBEE scorecard as the<br />

objective measure to track the progress we are making against all the<br />

critical elements. In this regard, our contribution to the local economy<br />

is a journey rather than an event. Every year, we build on our previous<br />

successes as part of our long-term commitment to the country.<br />

Unjani Clinics<br />

Unjani Clinics is an Enterprise Development initiative that empowers black woman<br />

Professional Nurses to own and operate their own primary healthcare clinics in their<br />

communities, creating permanent jobs and building sustainable businesses.<br />

Founded on an owner-operator model, the clinics serve the “bottom of the pyramid” and<br />

underserved markets, ensuring an affordable, quality primary healthcare service and<br />

the supply of quality medicines to the people of South Africa. The clinics are based in<br />

communities, ensuring that the service is delivered at the point of need. <strong>Pfizer</strong> sponsored<br />

a clinic in Hammanskraal and has provided funding for 28 Mindray DP10 Ultrasonic<br />

Diagnostic Imaging Systems, printers, trolleys, as well as as certified training for 28 clinics<br />

in the network.<br />

10


“When a global<br />

company such as<br />

<strong>Pfizer</strong> gets involved<br />

in a grassroots<br />

initiative such as<br />

Unjani, I think<br />

it’s important to<br />

South Africa. It’s<br />

not only about<br />

empowerment<br />

of women and<br />

job creation, but<br />

creating access<br />

to much needed<br />

healthcare<br />

services and better<br />

lives for all.<br />

Antifungal Partnership Programme<br />

Since 2000, <strong>Pfizer</strong> has been in partnership with the Department of Health, donating<br />

treatments for two opportunistic fungal infections associated with HIV and AIDS<br />

(cryptococcal meningitis and esophageal candidiasis). Sixteen years into the programme,<br />

South Africa has 1 264 sites, accounting for almost 50% of all the sites globally.<br />

In 2016 alone, the value of the programme was R200 million.<br />

The Nelson Mandela Children’s Hospital (NMCH)<br />

NMCH is fast realising the late Nelson Mandela’s dream of a hospital offering the children<br />

of Southern Africa state-of-the-art healthcare. <strong>Pfizer</strong> donated R3 million towards the<br />

hospital’s construction and the purchase of two Ultrasound Imaging Units to detect<br />

cardiothoracic defects in babies and children.<br />

Public Health Enhancement Fund<br />

<strong>Pfizer</strong> is a member of the Public Health Enhancement Fund (PHEF), which is a social<br />

compact between 23 private healthcare companies and the Ministry of Health.<br />

The purpose of the PHEF is to contribute towards the production of medical doctors,<br />

researchers in HIV/AIDS and TB as well as capacity building for public hospital<br />

administrators. <strong>Pfizer</strong> participates in this programme by making annual financial<br />

contributions based on a percentage of our earnings. There is therefore a direct correlation<br />

between what we earn from any transaction and what we give back to society.<br />

Isn’t it<br />

wonderful that<br />

you can go to<br />

work every single<br />

day and know<br />

that you are<br />

actually making<br />

a difference.”<br />

Lynda Toussaint<br />

UNJANI CLINICS CEO<br />

11


<strong>Pfizer</strong> South Africa<br />

Working Together<br />

for a Healthier World ®<br />

0860 <strong>Pfizer</strong> (734937)<br />

www.pfizer.co.za<br />

Physical Address<br />

85 Bute Lane<br />

Sandton<br />

2146<br />

Postal Address<br />

<strong>Pfizer</strong> Laboratories (Pty) Ltd.<br />

PO Box 783720<br />

Sandton<br />

2196

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