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<strong>Pfizer</strong> South Africa
Our<br />
Purpose<br />
At <strong>Pfizer</strong>, we apply<br />
science and our<br />
global resources to<br />
bring therapies to<br />
people that extend<br />
and significantly<br />
improve their lives.<br />
We strive to set the standard for quality, safety and value in the<br />
discovery, development and manufacture of healthcare products.<br />
Our global portfolio includes medicines and vaccines as well as many<br />
of the world’s best-known consumer healthcare products.<br />
Every day, <strong>Pfizer</strong> colleagues work across developed and emerging<br />
markets to advance wellness, prevention, treatments and cures that<br />
challenge the most feared diseases of our time.<br />
Consistent with our responsibility as one of the world’s premier<br />
innovative biopharmaceutical companies, we collaborate with<br />
healthcare providers, governments and local communities to support<br />
and expand access to reliable, affordable healthcare around the world.<br />
For more than 150 years, <strong>Pfizer</strong> has worked to make a difference for<br />
all who rely on us.<br />
“When you have your health, you can<br />
do whatever is a priority to you.<br />
When you don’t, you can’t.<br />
What I love about being part of<br />
<strong>Pfizer</strong> is that it’s always on our mind.”<br />
Jennifer Power<br />
COUNTRY MANAGER<br />
We believe that to be truly healthy, it takes more than<br />
medication. This is why <strong>Pfizer</strong> South Africa is a healthcare<br />
company that’s dedicated to helping South Africans live<br />
healthier lives.<br />
2
Our<br />
Business<br />
Our commercial<br />
business is divided<br />
into three Business<br />
Units, each of which<br />
broadly work in<br />
different areas of<br />
medicine.<br />
These Business Units are:<br />
<strong>Pfizer</strong> Innovative Health (PIH),<br />
<strong>Pfizer</strong> Essential Health (PEH),<br />
and<br />
<strong>Pfizer</strong> Consumer Health (PCH).<br />
<strong>Pfizer</strong> Innovative Health (PIH) is committed to discovering, developing, manufacturing<br />
and delivering innovative products and vaccines that change the outcome of chronic<br />
conditions and devastating diseases.<br />
The PIH portfolio includes existing treatments and the development of new treatments in<br />
the following therapy areas:<br />
• Inflammation & Immunology<br />
• Metabolic Disease & Cardiovascular Risk<br />
• Neuroscience & Pain<br />
• Oncology<br />
• Rare Diseases<br />
• Vaccines<br />
<strong>Pfizer</strong> Essential Health (PEH) combines the history of industry leadership,<br />
comprehensive knowledge of global healthcare markets, and a vast portfolio of trusted,<br />
quality medicines to benefit patients around the world at virtually every stage of life.<br />
The PEH portfolio includes medicines that treat patients for a variety of acute and<br />
chronic conditions across many therapeutic areas, including many critical medicines and<br />
sterile injectables:<br />
• Anti-Infectives & Sedation<br />
• Women’s and Men’s Health<br />
• Cardiovascular Disease<br />
• Neuroscience<br />
• Pain<br />
<strong>Pfizer</strong> Consumer Health (PCH) develops, manufactures and markets leading nonprescription<br />
medicines, low risk medical devices (for external use) and health products<br />
(mainly supplements).<br />
These business units are underpinned by Enabling Functions that advance all of the company’s businesses, organisations and priorities<br />
(such as Legal, Regulatory, HR, Business Technology, Finance and Public Affairs).<br />
3
Our Culture and Values<br />
Integrity<br />
Leadership<br />
Innovation<br />
Respect for People<br />
Customer Focus<br />
Performance<br />
Community<br />
Quality<br />
“I would like people to think about <strong>Pfizer</strong><br />
not as a building or a logo or a corporation,<br />
but rather as a collective of individuals who<br />
are passionate about what they come<br />
to work to do every single day –<br />
which is to help bring therapies to people<br />
that significantly improve their lives.”<br />
Collaboration<br />
Jennifer Power<br />
COUNTRY MANAGER<br />
We have a culture of ownership and excellence, and empower our colleagues to achieve beyond their expectations within an open and<br />
inclusive environment. We focus intensely on colleague development and a joint commitment to excellence. We are working to drive<br />
transformation and contribute to socio-economic advancement via a holistic empowerment strategy aligned to the B-BBEE Act and<br />
Codes of Good Practice.<br />
O W N I T<br />
We own and live our<br />
values to deliver on<br />
customer expectations,<br />
and together make <strong>Pfizer</strong><br />
a wonderful place at<br />
which to work.<br />
OWN WIN NO JERKS IMPACT TRUST<br />
the business.<br />
in the<br />
marketplace.<br />
Let’s discuss<br />
behaviors.<br />
results. in one another.<br />
Seize opportunities<br />
to think differently,<br />
take risks, try<br />
something new.<br />
Advocate and<br />
drive long-term,<br />
aligned strategies<br />
that advance our<br />
mission and shape<br />
the industry.<br />
Confront corrosive,<br />
self-serving and<br />
mean-spirited<br />
behaviors:<br />
it’s everyone’s<br />
responsibility.<br />
Deliver on<br />
commitments with<br />
speed, decisiveness,<br />
and integrity.<br />
Invest in candid<br />
and constructive<br />
debate to ensure<br />
each other’s<br />
success:<br />
it’s time for<br />
straight talk.<br />
4
<strong>Pfizer</strong> Worldwide<br />
9 700+ Employees<br />
40+<br />
Technologies / Platforms<br />
134 Logistics Centres<br />
150<br />
years<br />
175 Markets<br />
24 500+ SKUs<br />
200+ New R&D Collaborations<br />
850+ Major Product Groups<br />
<strong>Pfizer</strong> Southern Africa<br />
64 Manufacturing Sites<br />
9<br />
Therapeutic / Disease Areas Being Studied<br />
200+ Supply Partners<br />
Cardiovascular<br />
Gastroenterology<br />
Haematology<br />
Infectious<br />
Diseases<br />
Inflammation<br />
Metabolic<br />
Disease<br />
75<br />
Trial Centres<br />
Oncology<br />
20+ Clinical Trials<br />
Biosimilars<br />
100 Different Prescription Products<br />
Oncology &<br />
Inflammation<br />
Vaccines<br />
300+ Employees<br />
One of SA’s Top 5 American Employers<br />
Share Product and Disease Knowledge with 4000+ Healthcare Professionals<br />
5
Leadership Team<br />
Jennifer Power<br />
COUNTRY MANAGER<br />
Matthew Moodley<br />
LEGAL DIRECTOR<br />
Doreen Nel<br />
HUMAN RESOURCES<br />
DIRECTOR<br />
William Themane<br />
BUSINESS ANALYTICS<br />
& INSIGHTS LEAD<br />
Mahnqwa Khumalo<br />
FINANCE DIRECTOR<br />
Rhulani Nhlaniki<br />
PFIZER INNOVATIVE<br />
HEALTH CLUSTER LEAD<br />
Dr. Tobeka Boltina<br />
MEDICAL DIRECTOR<br />
Bridget Barnard<br />
LOGISTICS & SUPPLY<br />
CHAIN MANAGER<br />
Paul Brand<br />
SALES DIRECTOR<br />
Elaine Cross<br />
BUSINESS<br />
OPERATIONS LEAD<br />
Marianne Zennon<br />
COUNTRY<br />
REGULATORY HEAD<br />
Carl Smith<br />
BUSINESS<br />
TECHNOLOGY LEAD<br />
Karen Hulett<br />
MARKETING DIRECTOR<br />
Johnny Moloto<br />
DIRECTOR PUBLIC<br />
AFFAIRS POLICY ACCESS<br />
& COMMUNICATIONS<br />
Atetia Visagie<br />
GLOBAL COMMERCIAL<br />
OPERATIONS CLUSTER<br />
LEAD<br />
Sue Cartwright<br />
PFIZER CONSUMER<br />
HEALTH COMMERCIAL<br />
LEAD<br />
“The most amazing<br />
part of my job<br />
is being part of<br />
a team that finds<br />
a solution to a<br />
problem without<br />
an obvious answer.<br />
It’s to innovate, to<br />
be part of improving<br />
healthcare for<br />
individuals, and this<br />
team here at <strong>Pfizer</strong><br />
does that every<br />
single<br />
day.”<br />
Jennifer Power<br />
COUNTRY MANAGER<br />
Larne Pearson<br />
PRODUCT QUALITY<br />
LEAD<br />
History and<br />
Milestones of<br />
<strong>Pfizer</strong> South Africa<br />
1849 1880s 1942 1944<br />
Opens in Brooklyn,<br />
New York as a fine<br />
chemical business<br />
Production of citric<br />
acid puts <strong>Pfizer</strong> on<br />
the map<br />
Becomes a publically<br />
traded company<br />
World’s largest<br />
producer of penicillin<br />
6
Research<br />
and Development<br />
Research and Development is at the heart of fulfilling our purpose to help people<br />
live healthier lives. Innovation is also the key to sustaining our growth and profitability.<br />
As such, the quest for innovative solutions invigorates the <strong>Pfizer</strong> community globally,<br />
and we have more than 200 new R&D collaborations active worldwide.<br />
We are advancing next-generation science to accelerate the<br />
development of breakthrough medicines and vaccines, and<br />
translate technologies into therapies that significantly improve<br />
patients’ lives.<br />
The process is arduous and expensive: it takes an average of 12 years for a drug to reach<br />
the market. We therefore focus our resources in disease areas with the best chance of<br />
scientific and commercial success. Clinical studies find the answers necessary to develop<br />
innovative new therapies, and clinical trials make it possible for participating patients to<br />
receive state-of-the-art care from the leading experts in the field.<br />
In South Africa alone, we run over 20 Clinical Trials at 75 Trial<br />
Centres annually.<br />
Scientific<br />
Collaborations<br />
Biovac Technology Transfer<br />
The <strong>Pfizer</strong>-Biovac Technology Transfer is a public-private initiative to locally manufacture<br />
a vaccine crucial for the prevention of pneumonia-related deaths, particularly in children<br />
up to the age of five. Launched in 2015, the project entails a skills and technology<br />
transfer from <strong>Pfizer</strong> to Biovac that will provide it with the capability to manufacture the<br />
vaccine by 2019.<br />
“We’re<br />
contributing to<br />
the knowledge<br />
economy, we’re<br />
contributing<br />
to innovation,<br />
and we are<br />
contributing to the<br />
man in the street<br />
in making sure<br />
that the right<br />
vaccine gets to<br />
where it needs to<br />
get to so that he<br />
can focus on other<br />
aspects of life.”<br />
Morena Makhoana<br />
BIOVAC CEO<br />
1951 1953 1950s 1961 1962 1967<br />
Enters SA market<br />
with distribution via<br />
Petersen Ltd.<br />
Sets up own<br />
pharmaceutical<br />
promotional activity<br />
in SA<br />
Branches into<br />
agricultural sector<br />
World headquarters<br />
established in<br />
New York<br />
Acquires Choats Co.<br />
and African Chemical<br />
Corporation<br />
Johannesburg<br />
becomes regional HQ<br />
for Southern Africa<br />
7
Supply<br />
Chain<br />
Security<br />
Our supplier quality management systems help ensure high quality materials<br />
are procured for our products.<br />
Our conveyance security standards enable our medicines to be transported safely and<br />
help prevent illicit dugs from entering the corporate supply chain.<br />
We enact applicable local market legislation and regulations that strengthen our<br />
supply chain.<br />
Our security programmes help protect our warehousing facilities and warehouses<br />
from criminals.<br />
Our global packaging technology programme is designed to help prevent counterfeiting<br />
of our products.<br />
Our global bar coding programme allows us to add authentication capability to<br />
our products.<br />
Our established monitoring systems help us scrutinise the marketplace for the presence<br />
of counterfeit and unsafe product.<br />
History and<br />
Milestones of<br />
<strong>Pfizer</strong> South Africa<br />
1968 1970s 1999<br />
Pietermaritzburg<br />
manufacturing plant<br />
commissioned<br />
Further acquisitions<br />
and mergers grow<br />
the company<br />
Celebrates 150th anniversary<br />
Forbes Company of the Year<br />
Achieves Top 10 status in the industry<br />
8
Quality<br />
Control<br />
Strong Quality Culture:<br />
An environment in which everyone in <strong>Pfizer</strong> understands and embraces their<br />
responsibility for protecting product quality and patient safety. Quality Culture is<br />
and has always been the “key” to enable us to provide safe and quality medicines.<br />
Management Oversight:<br />
A holistic, multi-faceted approach to ensure product quality and adherence to<br />
Good Manufacturing Practice (cGMP).<br />
Global Quality Systems:<br />
Organised according to integrated and interconnected quality processes (such<br />
as Governance & Internal Organisation, Product Quality Assurance & Operations,<br />
Contractor / Supplier Management and Oversight) to ensure high and consistent<br />
product quality.<br />
Supplier Standards / Oversight:<br />
Ensures high commitment to Quality and Regulations from our suppliers, so that<br />
consistent compliance for products, processes and facilities is maintained.<br />
Adverse Event Reporting:<br />
Our global adverse event reporting database helps identify potential issues quickly,<br />
and helps ensure product quality and safety.<br />
Quality / Safety Monitoring:<br />
Processes and procedures for timely and accurate safety monitoring of investigational<br />
and marketed products.<br />
Innovation:<br />
We strive to provide the framework for quality and Environmental Health & Safety<br />
(EHS) challenges / risks through the successful collaboration with our industry,<br />
senior leadership and regulators.<br />
Drive <strong>Pfizer</strong>’s transformation to contribute to the country’s socio-economic advancement<br />
<strong>Pfizer</strong> understands the B-BBEE policy and regulatory environment in South Africa and seeks to promote and achieve the objectives<br />
of B-BBEE by driving transformation from within its South African business. In order to do so, <strong>Pfizer</strong> believes that it should implement<br />
a holistic B-BBEE strategy which–<br />
• is capable of making a significant impact on the beneficiaries of such B-BBEE strategy; and<br />
• takes into account the content of the B-BBEE Act, as well as the applicable B-BBEE codes of good practice.<br />
2000 2002 2009<br />
2015<br />
Merges with Warner-Lambert<br />
Top 5 pharma company in SA<br />
MoU with DoH: establishes anti-fungal partnership<br />
programme to help treatment of HIV/AIDS<br />
Acquires Pharmacia<br />
Corporation<br />
Acquires Wyeth<br />
Partners with<br />
Biovac Institute in a<br />
Technology Transfer<br />
Initiative<br />
9
Our Value<br />
Add<br />
to the<br />
South<br />
African<br />
Economy<br />
At <strong>Pfizer</strong> we have a proud tradition of ensuring that the communities<br />
in which we live and work benefit from our investment and from our<br />
partnerships with key stakeholders to expand access to treatment<br />
and affordable healthcare. <strong>Pfizer</strong>’s corporate responsibility activities<br />
are focused on investing the full range of our resources - people, skills,<br />
expertise and funding - to broaden access to medicines and strengthen<br />
healthcare delivery for underserved people around the world. Several of<br />
<strong>Pfizer</strong>’s corporate public health partnerships have had a positive impact<br />
on healthcare in South Africa and we have both a local and global<br />
social responsibility focus.<br />
Our business strategy is aligned to South Africa’s socio-economic<br />
transformation priorities and we use the B-BBEE scorecard as the<br />
objective measure to track the progress we are making against all the<br />
critical elements. In this regard, our contribution to the local economy<br />
is a journey rather than an event. Every year, we build on our previous<br />
successes as part of our long-term commitment to the country.<br />
Unjani Clinics<br />
Unjani Clinics is an Enterprise Development initiative that empowers black woman<br />
Professional Nurses to own and operate their own primary healthcare clinics in their<br />
communities, creating permanent jobs and building sustainable businesses.<br />
Founded on an owner-operator model, the clinics serve the “bottom of the pyramid” and<br />
underserved markets, ensuring an affordable, quality primary healthcare service and<br />
the supply of quality medicines to the people of South Africa. The clinics are based in<br />
communities, ensuring that the service is delivered at the point of need. <strong>Pfizer</strong> sponsored<br />
a clinic in Hammanskraal and has provided funding for 28 Mindray DP10 Ultrasonic<br />
Diagnostic Imaging Systems, printers, trolleys, as well as as certified training for 28 clinics<br />
in the network.<br />
10
“When a global<br />
company such as<br />
<strong>Pfizer</strong> gets involved<br />
in a grassroots<br />
initiative such as<br />
Unjani, I think<br />
it’s important to<br />
South Africa. It’s<br />
not only about<br />
empowerment<br />
of women and<br />
job creation, but<br />
creating access<br />
to much needed<br />
healthcare<br />
services and better<br />
lives for all.<br />
Antifungal Partnership Programme<br />
Since 2000, <strong>Pfizer</strong> has been in partnership with the Department of Health, donating<br />
treatments for two opportunistic fungal infections associated with HIV and AIDS<br />
(cryptococcal meningitis and esophageal candidiasis). Sixteen years into the programme,<br />
South Africa has 1 264 sites, accounting for almost 50% of all the sites globally.<br />
In 2016 alone, the value of the programme was R200 million.<br />
The Nelson Mandela Children’s Hospital (NMCH)<br />
NMCH is fast realising the late Nelson Mandela’s dream of a hospital offering the children<br />
of Southern Africa state-of-the-art healthcare. <strong>Pfizer</strong> donated R3 million towards the<br />
hospital’s construction and the purchase of two Ultrasound Imaging Units to detect<br />
cardiothoracic defects in babies and children.<br />
Public Health Enhancement Fund<br />
<strong>Pfizer</strong> is a member of the Public Health Enhancement Fund (PHEF), which is a social<br />
compact between 23 private healthcare companies and the Ministry of Health.<br />
The purpose of the PHEF is to contribute towards the production of medical doctors,<br />
researchers in HIV/AIDS and TB as well as capacity building for public hospital<br />
administrators. <strong>Pfizer</strong> participates in this programme by making annual financial<br />
contributions based on a percentage of our earnings. There is therefore a direct correlation<br />
between what we earn from any transaction and what we give back to society.<br />
Isn’t it<br />
wonderful that<br />
you can go to<br />
work every single<br />
day and know<br />
that you are<br />
actually making<br />
a difference.”<br />
Lynda Toussaint<br />
UNJANI CLINICS CEO<br />
11
<strong>Pfizer</strong> South Africa<br />
Working Together<br />
for a Healthier World ®<br />
0860 <strong>Pfizer</strong> (734937)<br />
www.pfizer.co.za<br />
Physical Address<br />
85 Bute Lane<br />
Sandton<br />
2146<br />
Postal Address<br />
<strong>Pfizer</strong> Laboratories (Pty) Ltd.<br />
PO Box 783720<br />
Sandton<br />
2196