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e held on option without a minimum deposit<br />

payment.<br />

On Site Staff<br />

We’re dedicated to giving you individual<br />

attention and better service - from the first<br />

enquiry, all the way through to your actual<br />

holiday.<br />

On arrival in France you will be greeted by<br />

English speaking staff - either our own, or the<br />

site’s own staff where we are offering holiday<br />

homes owned by the site itself. Either way<br />

the on-site staff are there to show you into<br />

your Mobile Home, ensure you’re familiar<br />

with everything and provide information<br />

about local events and attractions.<br />

During your stay they are available for advice<br />

and plenty of information about the campsite<br />

and visits within the surrounding area.<br />

Our Supervisors<br />

Our resort staff are managed by our area<br />

managers who are key members of our<br />

team, each responsible for a small group<br />

of campsites. They’re experienced and fully<br />

trained in maintenance of both the electrical<br />

and mechanical services in our Mobile<br />

Homes, ensuring that day to day service<br />

requirements can always be attended to<br />

quickly and efficiently.<br />

Barbecues<br />

Not all campsites allow charcoal barbecues<br />

and during a dry summer the use of these<br />

may be forbidden for fire safety reasons.<br />

Matthews Holidays provide either charcoal<br />

or gas barbecues (as appropriate) for hire<br />

on each campsite, which can be arranged<br />

directly with our own courier.<br />

On-Site Activities<br />

The children’s clubs and entertainment<br />

operated by the campsites will usually be<br />

conducted in French, however organisers<br />

are mindful that participants are of mixed<br />

nationalities.<br />

Smoking<br />

This is not permitted inside our Mobile<br />

Homes, nor in any buildings and/or public<br />

areas of the campsites we use.<br />

telephone our reservations team on 01483 285213<br />

7

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