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MONTHLY UPDATE: JANUARY 2018<br />

MONTHLY UPDATE<br />

President’s Note Bew White and William White<br />

Happy New Year to everyone! And we hope you had a wonderful Christmas. This has been an<br />

amazing year for Summer Classics and Gabby. Gabby grew 40%, Contract grew 20% and SC<br />

wholesale grew 9%. Not only that, but Retail grew more than 20% in what many people call the<br />

most challenging brick and mortar period of our lifetime. And, we expect similar increases for 2018<br />

in retail and contract.<br />

Next week our new SC showroom opens in Atlanta in building one across from Gabby. The following<br />

week Gabby opens a new showroom on the first floor entrance to the World Trade Mart in Dallas.<br />

Then, we head to Las Vegas where we show all lines SC, Gabby, Wendy Jane and Private Label.<br />

We will soon be announcing a joint venture with a boutique hotel here in Alabama opening in<br />

March. This will give us a venue to display our products in multiple settings, including wedding<br />

venue, hotel and conference.<br />

The Jacksonville Store construction is underway and scheduled to finish in March. This building<br />

was completed in 1926 and sits in downtown Jacksonville with immediate access to I-95. Upgrades<br />

on our other locations are also underway.<br />

Other big 2017 Accomplishments:<br />

• Implementation of WMS<br />

• Paid off the debt for almost 4 months<br />

• Enclosed and added HVAC to the cushion factory<br />

• Moved all operational offices to the center of the building<br />

• Mew key hires that included: EVP of Business Development; Chief<br />

Marketing Officer: 3 in-house sales representatives; new designer;<br />

2 new visual merchants; in-house recruiter; director of customer<br />

experience<br />

• Implemented EOS<br />

• Added our own print shop<br />

• Introduced over 500 new products<br />

• Started Wendy Jane<br />

• Opened a new store/ licensee in DALLAS<br />

Gabby Supplier of the<br />

Year<br />

• Showed Gabby, SC, and private label in same VEGAS showroom<br />

• Hired an in house recruiter<br />

• Implemented an in-house sales department<br />

• Purchased a building in Jacksonville Florida to open a new store<br />

• Implemented Essentials on Gabby and SC cushions on frames<br />

• Reopened the cafe in headquarters building<br />

• Added Gabby to Garden Party, and celebrated the largest<br />

Garden Party in company history<br />

• Added 100+ new fabrics to the line<br />

• Moved container shipping to Mobile,AL<br />

A special congratulations to the employees who won the most dedicated<br />

employee of the year: Jamie Monroe (overall), Scott Deason (cushion plant) and Micah<br />

Tricia Tao--last year’s Asia Employee of the Year<br />

Ray(distribution). The D in design stands for dedicated and they exemplify that trait. And congratulations<br />

to all of you for these great 2017 accomplishments––we look forward to the new promises<br />

that 2018 has in store!<br />

William and Bew<br />

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MONTHLY UPDATE: JANUARY 2018<br />

Accounting<br />

Janet Roberson, CFO<br />

As 2017 came to a close the Company marked another record setting year with the<br />

highest revenues and profits in our history. We realized double digit sales growth, excellent<br />

cash flow, and better than average profits as a percentage of net sales.<br />

I want to thank each of you for your role in our success. Without great people no Company can<br />

sustain the growth we’ve been privileged to realize in the last several years.<br />

With the completion of our 2018 business plan I look forward to an even better year ahead. I<br />

wish all of you a happy and prosperous new year and thank you in advance for your help in our<br />

continued success.<br />

Marketing and Design<br />

Amy Myers, CMO<br />

Mount Agung’s eruption that closed the Bali airport might have slightly delayed our design team<br />

on their travels to Asia, but it didn’t stop them from having an incredibly productive trip. Matt,<br />

Leigh Anne, Kai-ning, Jill, William, Chris, Tom, and Jim all visited many Gabby and SC factories<br />

in Indonesia, Vietnam, and China. Gabby is working on product for High Point in April and has<br />

many new exciting designs and finishes. SC is working on 2019 season launch and has some great<br />

product as well. We are excited about the progress of the first prototypes – we are becoming more<br />

efficient with our design process and making things that fit our customer’s needs as well as drive<br />

market trends. We are all excited about the direction this upcoming year.<br />

December was a busy month with our teams squeezing in one final Gabby photo shoot and<br />

showroom preparations for Dallas and Atlanta. On top of that, the close of the Jacksonville property<br />

has the team busy with orders and plans for the new space. Our graphics team has been busy<br />

putting together materials for our three big January shows and planning for our big Gabby catalog.<br />

Our social media has gained incredible traction in 2018, and we’ve forged great partnerships with<br />

designers, including our StyleMakers. StyleMakers Park and Oak picked the Gabby Cassidy Coffee<br />

Table as a top pick in the Layla Grace end-of-the-year newsletter.<br />

We’d like to congratulate our<br />

department’s Jamie Monroe for<br />

winning the employee of the year this<br />

year. It’s extremely well-deserved. And<br />

we’re also thrilled with Jamie’s 2017<br />

news ––Jamie and LeeAlice’s beautiful<br />

November 11 wedding.<br />

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Contract Update<br />

Don Smith, VP of Sales SC Contract<br />

MONTHLY UPDATE: JANUARY 2018<br />

December has been a great month in the contract division! We had two reps come to the corporate<br />

office for training at the beginning of the month. Lindsey Malone (Washington D.C. area) and Jennie<br />

Harper (North Carolina, South Carolina, parts of Florida) were able to receive detailed training on<br />

Summer Classics and Gabby while they were here. They will be well equipped to kick off the new<br />

year and introduce the new 2018 SC Contract catalog to their customers.<br />

Our department was so excited that Libby Fowler was recognized for 10 years of dedication to<br />

Summer Classics at the Christmas party. Libby is a tremendous asset to our department. She is a<br />

leader and always makes sure that the team has the information that they need to excel at their<br />

jobs. Libby works very hard to ensure that all projects are executed efficiently and in a timely<br />

manner. We appreciate her hard work every day and it was great to see her be recognized!<br />

Throughout the year we install many resorts and unique hospitality projects across the country.<br />

Sara Kaiser was thrilled to work on the J.W. Marriott in Scottsdale, AZ project with Leo A Daly in<br />

Dallas, TX to design custom cabanas for their pool area. Custom cabanas are a luxurious amenity<br />

for a hospitality property and create a unique space for the clientele. Our cabanas are custom<br />

designed and engineered for the project’s specific design aesthetic.<br />

The reps across the country have been excited to present the new 2018 SC Contract catalog to their<br />

customers. The new collections have been very well received by the contract design community.<br />

We are very excited about the upcoming year and the big projects that we are planning!<br />

Libby Fowler recieves 10 Year Award<br />

J.W. Marriott Camelback Inn<br />

Resort & Spa in Scottsdale, AZ.<br />

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Retail Update<br />

MONTHLY UPDATE: JANUARY 2018<br />

“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience<br />

can instill in us. Cheers to a new year and another chance for us to get it right.” ~Oprah Winfrey<br />

2017 has been an AMAZING Year for Retail! We are so proud of the many WONDERFUL people<br />

that work in our stores and the clients they serve. The continued growth both personally and<br />

professionally with focus on what we “CAN DO” and Enjoying every minute of it. As a Team, we<br />

CAN do anything and this year proved that with some INCREDIBLE Record Breaking Written Sales<br />

Statistics:<br />

#1 – Charlotte with 19% growth!<br />

#2 – Atlanta with 35% growth!<br />

#3 – Pelham Showroom with 12% growth!<br />

#4 – Pelham Outlet with 18% growth!<br />

#5 – Nashville with 39% growth!<br />

#6 – Raleigh with 23% growth!<br />

#7 – Louisville Licensee with 21% growth!<br />

#8 – Chicago Licensee with 65% growth!<br />

#9 – St. Louis with 42% growth!<br />

Top Sellers in ALL of these stores which we will announce next month but let’s just say we Celebrated<br />

our WINS and Enjoyed the month:<br />

Nashville<br />

Marianne Minogue, VP of Retail<br />

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MONTHLY UPDATE: JANUARY 2018<br />

San Antonio<br />

Charlotte<br />

Atlanta<br />

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MONTHLY UPDATE: JANUARY 2018<br />

Raleigh<br />

Pelham<br />

St. Louis<br />

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MONTHLY UPDATE: JANUARY 2018<br />

Sales Update Schon Duke, VP of Sales<br />

Usain Bolt’s reaction time out of the starting blocks in the 100-meter final in Rio was 0.155 of a<br />

second… “This incredible feat of getting out of the “blocks” faster than anyone else is a secret to<br />

his dominance in sprinting…”<br />

Happy New Year! Are you ready for 2018? What is your strategy? I am a big believer in getting out<br />

of the runner’s blocks “fast” at the beginning of the year. We have some really exciting investments<br />

and direction that should help our business grow in the first quarter. I am looking forward to<br />

increased growth and market share gains in both of our brands in 2018. The national economy<br />

story is improving, and I believe we are positioned perfectly to grow again. We are expecting<br />

+10-15% growth at Summer Classics and +30% growth in Gabby in 2018. The outdoor category<br />

continues to be the fastest growing category in the furniture industry and no one is positioned in<br />

the ‘high end’ like Summer Classics. We are perfectly set as the “go-to designer brand,” and our<br />

competition is struggling to find their identity. Quality, fashion/fabrics and compelling products<br />

are all the hallmarks of the Summer Classics brand. Gabby is simply a “juggernaut” and in 9 years<br />

has made its mark on the industry already. Gabby has great designs and value that are relevant<br />

to the trends in the indoor furniture industry. Pricing concerns with the high-end brands continue<br />

to mount and their pool of consumer that can purchase continues to shrink. Mid and high-end<br />

designers/dealers are looking for lines to meet this changing environment in the furniture industry.<br />

Gabby has the potential to be doubled again in 2018. Let’s take this unique opportunity that we<br />

have and build on the momentum from 2017 and capitalize in 2018!<br />

Highlights for January 2018:<br />

• New Showroom in Atlanta Americas Mart (SC right next to the Gabby Showroom)<br />

• New Showroom in Dallas World Trade Center (Gabby: Massive showroom on first floor just by the<br />

main entrance of the building<br />

• 2018 Essentials Products and program. This is where we “hang our hat on” in 2018. Tell this story!<br />

Huge Investment in products!<br />

• New Support Management: Steve Bennett (more to come on this)<br />

• Las Vegas Market: continued investment in this market for our West Coast territories. Drive the<br />

brand awareness and expose the design trade to our Brands.<br />

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MONTHLY UPDATE: JANUARY 2018<br />

Human Resources<br />

The New Year brings the excitement and encouragement to start over or simply begin a new<br />

healthier lifestyle. Goals for the new year should be realistic and achievable. Long-lasting<br />

results are not overnight quick fixes. One way to achieve a healthier lifestyle is to balance<br />

your food choices to help ensure you are getting a variety of nutrients in your diet.<br />

Some tips include:<br />

• Learn to read food labels.<br />

• Avoid buying super-sized foods.<br />

• Share a meal with a friend.<br />

• Have your waiter half your entrée before you begin eating {plus then you’ll already have<br />

lunch prepared for the next day!}.<br />

• Use a smaller plate.<br />

• Avoid immediately going back for seconds.<br />

Being healthy is a revolutionary act. The crucial letters i wellness are we. Remember, we are<br />

here for you!<br />

Christmas Party Awards<br />

10-Year Awards:<br />

James Belyeu – Distribution (Corporate Office) 6/15/2007<br />

Juston Fisher – Retail Warehouse (Charlotte, NC) 6/28/2007<br />

Libby Fowler – Customer Service (Corporate Office) 4/16/2007<br />

Carole Gaston – Retail Sales (Atlanta, GA) 9/28/2007<br />

Terence Jones – Distribution (Corporate Office) 11/26/2007<br />

Ellen Mims – Accounting & Finance (Corporate Office) 1/16/2007<br />

Courtney Peoples – Distribution (Corporate Office) 5/22/2007<br />

Josephine Wilson – Cushions (Corporate Office) 4/13/2007<br />

Annual Awards<br />

2017 Most Dedicate Employee:<br />

Jamie Monroe<br />

2017 Operations Employee<br />

of the Year in Cushions:<br />

Scott Deason<br />

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2017 Operations Employee<br />

of the Year in Distribution:<br />

Micah Ray


MONTHLY UPDATE: JANUARY 2018<br />

New Hires<br />

Please help us welcome the following employees to our team!<br />

Margo Scoggins<br />

Travis Green<br />

Christie Anderson<br />

Morgan Runnels<br />

Jonathan Neu<br />

Wymarcus Smith<br />

Lauren Monday<br />

HR<br />

Distribution<br />

Cushions<br />

Cushions<br />

Retail - St. Louis<br />

Distribution<br />

Retail - Charlotte<br />

WELCOME ABOARD!<br />

W.I.T. Whatever It Takes Monthly Award<br />

Alfonso Sanchez, Manual Cutter<br />

Alfonso is an employee that everyone enjoys being around because he is<br />

always smiling and always willing to help anyone. He truly demonstrates all<br />

the CORE values. He is a hard worker, he is dedicated, he is a team player,<br />

and he is enthusiastic all the time. He helps people in other departments<br />

without asking anyone to do so. Ask anyone in the Cushion Plant about<br />

him and they will say he is awesome.<br />

Pam Cheung, VP of Asia Operations<br />

As our VP of Asia Operations, Pam Cheung has a made a huge<br />

difference. First and foremost, he has built a strong, enthusiastic<br />

team that takes great pride in their work. They never complain<br />

and they up for any challenge. They all work long hours and show pride in their work.<br />

Managing inspections, improving production processes and strengthening relationships<br />

with almost 30 suppliers across 4 countries in Asia is a big challenge but there’s no one we<br />

would rather have leading that effort than Pam. He is constantly on the go, ensuring that our<br />

products are made to our specs, safe and delivered on time. It’s not<br />

uncommon for Pam to work all through the night if something needs<br />

to be done.<br />

We have made a great deal of progress thanks to his “whatever it takes<br />

spirit.”<br />

Pam credits his team for this honor and recognition and that’s what<br />

humble leaders do. Please join me in congratulating Pam.<br />

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MONTHLY UPDATE: JANUARY 2018<br />

<br />

NAME DEPARTMENT BIRTHDATE<br />

Kelly Johnstone Retail Management 1<br />

Ed Lansaw Sales 2<br />

Stevie Crews Distribution 3<br />

Rachel Paster Accounting 5<br />

Julie Campbell Accounting 6<br />

Kimberly Gothard Cushions 6<br />

Michael Dodwell Sales 6<br />

Savonah Vidal Cushions 12<br />

Brandon Brown Distribution 12<br />

William White Executive Management 12<br />

Lacristen Crews Cushions 13<br />

Mochell Hughes Customer Service 18<br />

Angela Hill Retail - Richmond January 19<br />

Tom Livingston Executive Management 19<br />

Paula Dunklin Cushions 20<br />

Michele Simpson Sales-Customer Service 24<br />

Lou Ann Allen Cushions 26<br />

Kelynn Keegan Retail - Richmond 26<br />

Michael Shears Distribution 27<br />

Deanne Puryear Retail - Raleigh 27<br />

Jeffery O’Bryant Retail Management 27<br />

Jodie Talbert Quality Assurance 28<br />

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MONTHLY UPDATE: JANUARY 2018<br />

Christmas Party<br />

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Inspiring Thoughts<br />

MONTHLY UPDATE: JANUARY 2018<br />

“Write it on your heart that every day is the best day in the year.”<br />

– Ralph Waldo Emerson<br />

“Your success and happiness lies in you. Resolve to keep happy, and<br />

your joy and you shall form an invincible host against difficulties.”<br />

– Helen Keller<br />

“Every time you tear a leaf off a calendar, you present a new place for<br />

new ideas and progress.”<br />

– Charles Kettering<br />

““Life begins at the end of your comfort zone.” – Neale Donald Walsch<br />

“Tomorrow is the first blank page of a 365 page book. Write a good<br />

one.” – Brad Paisley<br />

“And suddenly you know: It’s time to start something new and trust the<br />

magic of beginnings.”<br />

– Meister Eckhart<br />

CORE VALUES<br />

Dedication | Enthusiasm | Synergy | Integrity | Goal-oriented | Nimble<br />

OUR BRANDS:<br />

WHOLESALE | CONTRACT SALES | PRIVATE LABEL | SC HOME STORES<br />

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