Paradise Resort Gold Coast, Australia Discover Magazine ISSUE #6

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AIR CONDITIONING / HEATING DIAL 9
Your room cooling and heating system can
be individually controlled. Please allow
20mins between adjustments for a change in
temperature. Do not set below 22 as units will
freeze if set too low. For assistance please call
our guest hotline.
ANTS & INSECTS
ATM (AUTOMATIC TELLER MACHINE)
BABYSITTING
Our Kids Club is open from 8am-8pm daily
and extended hours on some nights. (Refer to
page 16) For Babysitting outside of these hours
please contact our Resort Shop. Please allow 4
hours notice (subject to availability).
BIRTHDAY PARTIES
Make your child’s next birthday one to
remember at Paradise Resort Gold Coast.
Choose from our Ice-Skating Rink, Waterpark,
Laser Tag, Pamper Princess parties or Rock-
Climbing Wall and let us take care of your
food and entertainment so you can sit back,
relax and enjoy the party. Enquire now on
parties@paradiseresort.com.au
CAR PARKING DIAL 9
Undercover parking is available at the resort and
an outdoor car-park is located on the corner of
Ferny and Norfolk Avenue which is adjacent to
Paradise Resort – fees apply for both car-parks
and spaces are limited, we recommend prebooking
by calling our team on 1800 074 111.
Parking permits can be collected from reception
upon arrival and must be clearly displayed on
the dashboard at all times. Failure to display a
valid permit will result in your car being towed
at your own expense.
CAR RENTAL
Rental cars can be arranged at our resort shop
or via our website ‘Tours and Attractions’ page.
CHECK-OUT TIME
DIAL 9
Insects and pests are common in QLD, especially
during warmer months. It is recommended you
keep screen doors closed and avoid leaving
food on benches and floors. For assistance
please contact guest hotline.
The ATM is located in the foyer next to the
main entrance. This machine accepts all major
EFTPOS cards from Australia and overseas.
DIAL 709
DIAL 709
DIAL 9
Check out time is before 10am. Should you
wish to delay your departure, please contact
reception the morning of departure as late
check-outs are subject to availability and incur
a fee.
COIN MACHINE
Located in reception, this machine dispenses $1
coins for the Games Room and Guest Laundry.
$5, $10 and $20 notes are accepted, larger
notes can be exchanged at reception.
DO NOT DISTURB
If you place your ‘Do Not Disturb’ sign on the
door we will not service your room. However
after a maximum of 3 days you will be contacted
by our Duty Manager to arrange a time to
service. When walking the corridors please be
mindful of other guests/children sleeping and
keep noise levels to a minimum.
DUSTY’S BBQ AREA
Located in Dusty’s Adventureland is a spacious
grass area with complimentary electronic BBQ’s
offering the perfect place to relax or enjoy a
family picnic. The BBQ area is for use by hotel
guests only. Please be mindful of other guests
and clean up after you use this area.
DUSTY’S JUNGLE GYM
Our multi-level indoor climbing frame
is complete with slides and mazes. It is
located in reception and suitable for children
2-12 years. Children must wear socks and have
parental supervision.
DUSTY’S PLAYGROUND
Located in Dusty’s Adventureland our outdoor
play area is the perfect place to burn off energy and
let imaginations run wild. Open every day from
9am to 6pm parents can watch young ones enjoy
free play.
DUSTY’S ROCK CLIMBING
Our 9-metre climbing wall is located in Dusty’s
Adventureland and suitable for all ages from
7-100. Dates and times are weather permitting
and subject to change. Please check the weekly
‘What’s On’ program issued upon check-in.
Refer to page 25 for more information.
ELECTRICITY / ADAPTORS
Guest rooms are equipped to take 240 volt
appliances. Adaptors are available from
reception, a deposit will apply. Our Superior
Rooms are also equipped with HDMI and USB
ports to suit most electronic devices. If you have
left your cable behind we have a range available
for sale in Splashes mini-mart.
GAMES ROOM
The games room is an unsupervised area with
coin-operated arcade style and challenge
machines. Open daily from 8:30am to 8:30pm
and located on the lower level next to the Zone
4 Kids Club.
GIANT CHESS BOARD
Our giant chess board is 4m x 4m with pieces
standing approx 1m high. It is located just
outside of the pool area in Cleo’s Castle on
Level 1 and available for all guests to enjoy
between 9am-6pm daily. Look for the Knight in
shining armour.
GYM
A cardio gym is located on the reception level,
near the Resort shop. Open 24 hours and free
of charge for use by hotel guests only. Children
are not permitted in the gym. Your room swipe
key is required to gain entry.
HIRE ITEMS DIAL 709
We have a range of items available for hire
at the resort, eg microwave, strollers, Gaming
consoles, high chairs and much more. Please
contact the Resort Shop for more information.
(Deposit required)
EMERGENCY EVACUATION
Check the fire escape plan on the back of
your door, remembering the way out to exits.
If you discover a fire in your room, immediately
report it to the Guest Hotline. Only try to put the
fire out if you’re sure you can handle it. If you’re
in doubt, leave your room and close the door to
keep smoke and flames out of the corridor. In
the event of an evacuation, follow instructions
given out over the PA system.
If the intensity of the fire prevents normal exit
from your room – here’s what to do.
DON’T PANIC!
NEVER USE THE
ELEVATOR!
DIAL 9
Grab your room key and head for the door. If
there is smoke in the room, crawl to the door. Stay
low as smoke and toxic gases rise. Touch door
for heat before opening. If the door isn’t hot,
open it slowly and look out for fire in the corridor.
Be prepared to close the door quickly if
necessary.
CHECK THE CORRIDOR!
If everything is clear, close the door behind you
and walk to the nearest exit. If there is smoke
in the corridor, crawl to the nearest exit. If
the nearest exit or stairway is blocked use an
alternative exit.
The call button may take you to a floor with
smoke or flames.
HOUSEKEEPING DIAL 9
Rooms are serviced Monday to Saturday. Our
‘Sunday Sleep In’ initiative allows you to sleep in
with no disruption. Should you require a service
on Sunday please call reception prior to 8:00pm
on Saturday night. Extra blankets or pillows are
available by calling the guest hotline. If the ‘Do
Not Disturb’ sign is displayed on your door knob
your room will not be serviced.
4 Discover | Issue 5