International Veterinary Academy Bulletin

January
2018

Dates Course Who is it for Location Page
no.
20 th & 21 st March, 17 th &
18 th April
Vet Development
Vet Academy – 4 days of high impact CPD All Vets Sheffield (Improve) 3
27 th & 28 th February Soft Tissue Surgery next level skills with
Alasdair Hotston Moore
6 th March Practical Cardiology One-day review & update on
the diagnosis and management of
heart disease in small animal practice
All Vets Swindon (Improve) 4
All Vets
Nurse Development
Marwell Zoo
Southampton
14 th January​ Nurse Academy Application Deadline​ Newly qualified RVNs​ N/A​ 9
24 th & 25 th January​ Nurse Excel Winter Conference​ Senior RVNs​ Bristol​ 10
1 st February​ Nurse Refresh Clinical Workshop​ Refresh Nurses, all IVC Nurses​ Brighton​ 11
5
14 th – 22 nd February​ Nurse Evolve Winter Roadshow ‘Behaviour
Beginnings’​
All IVC Nurses​ Nationwide​ 12
Receptionist Development
16th January Pet Behaviour and Product Knowledge Receptionists and Non-Clinical Staff Edinburgh 13,14
23rd January Taking Payment with Confidence Receptionists and Non-Clinical Staff Gatwick 13,14
31st January Exceptional Client Journey Receptionists and Non-Clinical Staff Nottingham 13,14
2

Vet Academy
26 hours CPD
Venue: Sheffield Improve International
4 Days of high impact CPD
March 20 th Wellbeing and Resilience
followed by Academy Dinner
March 21 st Ultrasound
April 17 th Consult and Business skills
followed by Academy Dinner
April 18 th Surgery
Cost for four day course - £700
• This will be charged back to your
practice budget
How to book:
• To book your place please email
IVCL&D@independentvetcare.co.uk
• Limited numbers on course - 12
• Book now
• Suitable for all GP Vets
New – additional Overseas day for non UK vets £150 extra
3

Soft Tissue Surgery
Next Level Skills with Alasdair Hotston Moore
CertSAC CertVR CertSAS CertMEd FRCVS
27 th & 28 th February 2018
Improve International Alexandra House Swindon
Taught by Alasdair Hotston-Moore, of Vale Referrals, this is a practical based course that is aimed at practitioners
interested in introducing more advanced techniques into their practices. Adapted to meet the needs of the
delegates attending, we expect to include hepatobiliary surgery, thoracic surgery (thoracotomy, pericardectomy,
oesophagostomy, lung lobectomy) and ENT surgery (laryngoplasty, BOAS, TECA, VBO).
Participants will be working in busy practices and taking the lead in developing the range of surgeries offered to their
client base. For those with an existing post grad qualification it will offer the chance to review their skills and
techniques with a group of peers, and for those who have not yet had the chance to undertake post grad training it
is an excellent opportunity to learn some key procedures in a small group under the supervision of a experienced
surgeon and teacher.
The course will start at 10am on day one and finish at 3.30pm on day two. Course fees are £750.
To book email IVCL&D@independentvetcare.co.uk
4

Practical Cardiology
One-day review & update on the diagnosis and management of
heart disease in small animal practice
Stephen Collins BVetMed DVC MRCVS
RCVS Recognised Specialist in Veterinary Cardiology
Tobi Wagner Dip ECVIM (CA) Drmedvet MRCVS
European Specialist in Veterinary Cardiology
6 th March 2018 – Marwell Zoo, Southampton
Cardiology Specialists, Stephen Collins & Tobi Wagner from Southern Counties Veterinary Specialists, will present a very practical
cardiology course using lectures, case presentations and interactive self-assessment quiz. They will review diagnostic approach to
heart disease for vets in small animal practice, with sessions on ECG & radiography interpretation, as well as basic
echocardiography. They will summarise the very latest thinking on treatment and management of heart disease in dogs and cats,
giving you practical advice and tips that you will use every day in your clinics. Six hours CPD.
The cost of the day will be £100 and includes access to Marwell Zoo.
To book email IVCL&D@independentvetcare.co.uk
Kindly Sponsored by
5

I attended this course and it was just what I needed to give me the confidence to get back
into practice after 4 years out. The online modules which come with it are excellent - available
to watch when you choose and packed with the right level of information. I would definitely
recommend this to any vet who is looking to get back into practice.
Vet Refresh Clinical Workshops in 2018
A full day workshop combining theory & practical CPD to restore & enhance veterinary skills
Topics
Surgical skills update and practical session • Consult and Business skills • Wellbeing and Resilience • Update on Medicine
Date & Location
17 th January Birmingham 11 th April – Edinburgh 27 th June – Birmingham 10 th October – Bristol
Schedule
The day will run from 09:30 – 17:30 with an hour for lunch and refreshment breaks in the morning and afternoon.
Upon completion of the CPD day you will be awarded 7 CPD hours and provided with an attendance certificate.
Cost & Booking
The cost of attending the Clinical Workshop days is included in your Vet Refresh booking fee of £300 which will be
recharged to your practice upon booking.
For further information & to book email: JCayzer@independentvetcare.co.uk
6

The Colourful Consultation©
is now online and FREE to all IVC Vets
www.colourfulconsultation.com
10 hours of online CPD that will help
you consult with confidence
Email IVCL&D@independentvetcare.co.uk
for your free access code
brian@thecolourfulconsultancy.co.uk 07931 356352
7

In practice Skill Development
Delivered by Alasdair Hotston Moore
Alasdair Hotston Moore, who will be known to many practitioners by reputation as a soft tissue surgeon and
lecturer, has recently joined the IVC Learning & Development team on a part time basis, in addition to working as
a Referral Surgeon at Vale Referrals.
As well as teaching on the IVC Vet Academy, Graduate programme and Vet Evolve courses, Alasdair has a
roving brief to visit IVC practices to offer support and training in surgical/endoscopy skills. For example, if
you are setting up laparoscopy he will spend a day with you reviewing your equipment and assisting with cases.
He can also offer other informal training, or if you want to get a group of clinicians together for a formal session,
perhaps including other local practices, he can offer a range of topics for learning.
This can be used for CPD or you might think about using the sessions to develop local practice networking.
If you're interested, speak to your BSM or contact Sally Clark sclark@independentvetcare.co.uk or
AHotstonMoore@independentvetcare.co.uk to talk through how we can work together. There is small daily charge
of £300 to encourage the practice to make best use of his time!
“Another very enjoyable and informative day with Alasdair yesterday.
Exactly the level that we required, great interaction with all the clinical staff 5*!
Planning the next session already…”
8

Nurse Academy Application Deadline!
“It has increased
my skills not only
as a nurse but
also a person”
“The Nurse Academy
was amazing, I honestly
wouldn’t be as confident
& knowledgeable
without it!”
Applications for the March 2017 intake close on Sunday 14 th January
To secure this exclusive opportunity for your newly qualified RVNs,email:
nurseacademy@indepedentvetcare.co.uk
“I’ve Gained insight
into how other
practices work”

Nurse Excel Conference 2018
For the opportunity to influence & inspire, we are delighted to once again
welcome our nursing leaders & senior RVNs to the NURSE EXCEL
Conference. With a key wellbeing focus, alongside communication & clinical
excellence. This exclusive 2-day event will be available in both Winter &
Summer of 2018.
Dates & Locations
Nurse Excel Winter Conference- 24th & 25th January Bristol
Nurse Excel Summer Conference- 27 th & 28 th June Newcastle
Cost & Booking
The cost of attending one of the 2-day conferences will be £250 recharged
to your practice upon submission of a Booking Form.
Take advantage of the early bird discount and book before
31 st December for only £200!!
For the full agenda & Booking Form email:
IVCL&D@independentvetcare.co.uk
“…Interesting, informative & fun. Lots
to takeaway & implement in practice.
Great presenters & presentations…”
“…I learnt things that I’ll
definitely be taking back
to practice”
“..Excellent delivery
and speakers,
interesting + relevant
information..”
“I really enjoyed the
time and I think the
lecturers were really
nice and informative.
The course was
organised really well
and the venue was
lovely. I will definitely
be recommending this
to other nurses”
“…Really good opportunity to
meet other IVC Nurses…”

Winter CPD Roadshow
Behaviour Beginnings
Creating emotional resilience in puppies & kittens
Topics
Domestication Basic Learning Theory Patient Individuality Providing Advice for Puppy & Kitten Classes
Dates & Locations
• Perth- 14 th February • Chester- 16 th February • Plymouth- 20 th February • Dartford- 22 nd February
Schedule
The day will run from 09:30 – 16:30 with an hour for lunch and refreshment breaks in the morning and afternoon.
Upon completion of the CPD day you will be awarded 6 CPD hours and provided with an attendance certificate.
Cost & Booking
The cost of attending one of the CPD Roadshow days will be £75 which will be recharged
to your practice CPD budget upon submission of a Booking Form.
For further information & to book email: IVCL&D@independentvetcare.co.uk

Nurse Refresh Clinical Workshops 2018!
A full day workshop combining theory & practical CPD to restore
& enhance nursing skills
Topics
Profession Update • Pharmacology • Anaesthesia • Fluid Therapy • Surgical Nursing • Emergency Nursing • Clinical Nutrition
Dates & Locations
Brighton- 1 st February Stirling- 15 th
May Newcastle- 20 th September Bristol- 27 th November
Schedule
The day will run from 09:30 – 16:30 with an hour for lunch and refreshment breaks in the morning and afternoon.
Upon completion of the CPD day you will be awarded 6 CPD hours and provided with an attendance certificate.
Cost & Booking
The cost of attending one of the Clinical Workshop days will be £100 which will be recharged
to your practice upon booking. For further information & to book email: JClarke@independentvetcare.co.uk

Receptionist Academy 2018
16 th January Pet behaviour and Product Knowledge Edinburgh
23 rd January Taking payment with confidence Gatwick
31 st January Exceptional Client Journey Nottingham
13 th February Pet Bereavement Supporter Warwick
21st February Taking Payment with Confidence
Leeds
13

Exceptional Receptionist – Free of charge In-house training.
Our Exceptional Receptionist training gives our receptionists a strong foundation of knowledge to start their career in IVC. The course
takes approx. 3 hours and comes with a workbook, pen, badge and USB stick with useful information. Topics include; communication,
client satisfaction, difficult clients and situations, bereavement, and asking for money. Further information regarding courses please
contact your practice manager or email your Receptionist Development Manager Lucy March at lmarch@independentvetcare.co.uk
Pet Behaviour and Product Knowledge – Free course with a cancellation fee of £35.
Why do animals behave in a certain way in practices? what are the signs of behaviour in animals, how can you support clients with Pet
Behaviour, how can we improve the veterinary environment for our patients. Also as part of this course you can learn how to have
discussions with clients about products in practice, over the counter items and when and how to start conversations.
Locations; Leeds, Nottingham, Chester, Morpeth, Gatwick, Newport and Edinburgh.
Pet Bereavement Supporter – £75.
1 day course enabling delegates to know how to deal with Bereavement in practices. How to support owners before and after a
bereavement, dealing with difficult situations, how to make the process easier for clients, what can you do in practice to make this a better
experience and remembrance and support after a bereavement.
Locations; Manchester, Glasgow, Reading and Warwick
Exceptional Client Journey - Free course with a cancellation fee of £35.
How do we ensure that our clients have an Exceptional experience in practice? Why do you need to keep your clients? Why do clients
leave practices? This will follow the journey that a client takes when contacting or visiting a practice. Training will provide support,
knowledge and tools to ensure that we retain existing clients and attract new clients to our practices.
Locations; Leeds, Nottingham, Chester, Gatwick, Newport and Edinburgh.
Taking Payments with Confidence - £35.
Asking clients for money can be a difficult part of the role. We will look into the reasons why we have to charge fees and why clients have
to pay. The course will provide delegates with the skills and confidence to be able to have conversations with Clients about payment, how
to prevent non-payment, reduce debt and communication.
Locations; Leeds, Nottingham, Chester, Morpeth, Gatwick, Newport and Edinburgh.
14

LAST CHANCE – A full time vet for only £14k per year?
207 graduates
recruited since 2014
176 CPD
HOURS PER
GRADUATE
6 months central salary contribution deadline -
31st January 2018
Only a few days left to request a graduate to get 6
months of their salary paid centrally. All you need to do
is make your request directly to Debbie Loding
dloding@independentvetcare.co.uk and providing you
return the recruitment pack signed, we will do our best
to find you a graduate.
Structured induction Clinical Coach Support Career Development Networking