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Retail SS Seasonal Guide 2018 - Final

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OUTLET FITTING ROOM<br />

EXPERIENCE<br />

<strong>SS</strong> <strong>2018</strong><br />

Use the following customer examples to explore different ‘outfit building blocks’ that you can offer your customer while they’re in the fitting room.<br />

Use these ideas to role plays with the team and practice putting to action an ACTIVE Approach at the fitting room. Remember, you always have to<br />

option (during down time) to try product on.<br />

HIS FITNE<strong>SS</strong> JOURNEY:<br />

- He runs everyday<br />

- He enjoys being outside<br />

- Doesn’t go to the gym<br />

Get a similar look<br />

ACTIVE SELLING TIP:<br />

Immerse - Building Blocks<br />

These two pieces are easy additions when he has<br />

already chosen a shoe that fits his needs. He likes to be<br />

outside so don’t be afraid to keep adding layers<br />

ACTIVE SELLING TIP:<br />

Immerse - Building Blocks<br />

While he is in the fitting room, add in either a sleeveless top<br />

for a summer look or a packable jacket. Either way he has an<br />

option when the weather changes.

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