Hensel Phelps Services - Experience - Digital Brochure

U.S. GOVERNMENT PROJECT (CONFIDENTIAL)
Hensel Phelps was engaged by the confidential federal client to provide facility management and maintenance
services for their 280,000-square-foot national office and Tier III data center. This state-of-the-art facility houses
critical computer operations essential to support millions of Americans and sets the benchmark for optimal energy
performance in federal data centers. The critical systems can maintain 100% availability to support the White Space.
Hensel Phelps created a preventative maintenance program that focused on properly maintaining building
assets to avoid preventable downtime and achieve maximum energy efficiency and asset lifespans based on
industry best-practices and standards. The program ensured equipment received the care required by the
warranties and equipment manufacturers. Work included establishing Maintenance Operating Procedures
(MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) for the
government; staffing models; and recruiting and hiring plans required to properly maintain this critical facility;
training manuals; warranty management; and implementation of a Computerized Maintenance Management
System (CMMS) which helps track and manage preventative and corrective maintenance work.