Awards Book

WORKING TOGETHER
FOR OUR COMMUNITY
2018 BIRMINGHAM WATER WORKS AWARDS BOOK

CONTENT
01
Chairman’s Message 2
Meet Our Board of Directors . . . . . . . . . . . . . . . 4
General Manager’s Statement. . . . . . . . . . . . . . 6
Meet Our Assistant Managers . . . . . . . . . . . . . . 8
Birmingham Water: Taste for Yourself. . . . . . . . .10
One of the Best Cities for Clean Drinking Water. . . . .12
The Water Works Board of the City of Birmingham . . . 14
2014 Plant of the Year . . . . . . . . . . . . . . . . . . . 16
Shades Mountain Filter Plant . . . . . . . . . . . . . . . 18
Western Filter Plant. . . . . . . . . . . . . . . . . . . . . 20
Putnam Filter Plant . . . . . . . . . . . . . . . . . . . . . 22
Carson Filter Plant . . . . . . . . . . . . . . . . . . . . . 24
Securing Our Community’s Most Precious Resource . . 26
Customer Support Services Exceeding Expectations. . 28
»»
PAGE - 2

A SATISFIED
CUSTOMER IS THE
BEST BUSINESS
»»
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OUR MISSION STATEMENT
»»
The Birmingham Water Works Board is committed to
providing the highest quality water and service to our
customers and our entire service area. As a concerned
corporate citizen, we are responsive to the needs of the
entire community and strive to maintain, preserve and
conserve our precious water resources in order to ensure
adequate water quality and supply for future generations.
PAGE - 4

Chairman and President
—
Tommy Joe Alexander was named Chairman and President of the Birmingham Water
Works Board on January 18, 2018. Alexander comes from many different professional
backgrounds and plans to channel his past into this position.
Alexander was born during World War II and was raised in Irondale by his mother and
grandparents, while his father served in the military. In an interview with The Tap,
Alexander stated that his grandparents were very good people and helped raise him. “His
grandmother was probably one of the best people I knew on this earth and she would
help anybody and do anything to help.” That is where he learned his servanthood from,
he wanted to be like her and help anyone possible.
Alexander graduated from Leeds High School and went to study geology at Jacksonville
State University. After his father returned from duty, he started a construction business in
Huntsville, which Alexander left school to work for. They had more business and potential
opportunities there than in Birmingham. Eventually, the construction market in Huntsville
took a downturn, and Alexander made a career change. He took the opportunity to leave
this sector and move into law enforcement with the Huntsville Police Department. “I’d
never been a policeman but I needed a job, and I liked it,” he said.
Alexander continued his career in law enforcement in Birmingham as a motor scout,
which he described as “probably the most enjoyable job” of his life and eventually joined
the department’s tactical unit. After training at Redstone Arsenal, he became a member
of the first bomb squad in the state, he disarmed six bombs. He trained in his time with
the department, he attended the SWAT school at the FBI Academy in Quantico, and
learned how to combat street crime from the New York Police Department.
After retiring from the Birmingham Police Department as a Sergeant, Alexander sought
a new profession. He continued his pursuit of a geology degree at the University of
Alabama at Birmingham, but instead accepted an offer from Sloss Industries to work on
the Jefferson Warrior Railroad. After ten years, he was promoted to a management
position, where he worked for another ten years before retiring again.
He wasn’t done yet. In 2004, Alexander ran for Mayor of the City of Irondale, his
childhood home. During his three terms, he counts the recruitment of the Auto Mall,
the economic centerpiece of the city, among his top achievements. In addition,
he was instrumental in convincing The University of Alabama Football Coach Nick
Saban to bring his Mercedes-Benz dealership to the corner of Grants Mill Road and
1-459.
Alexander retired from his Mayoral position in 2014, but accepted an appointment
to the Birmingham Water Works Board last year. He was appointed to the Board by
the Jefferson County Mayors Association of 35 local municipalities, including the
City of Birmingham and Irondale. Over the past year, he has gained an appreciation
for the leadership of the board and the challenge of bringing various viewpoints to
a cohesive vision.
His tenure as mayor has given Alexander experience managing both a local
municipality of approximately 13,000 residents and a water system with about
3,000 customers. As with his mayorship, Alexander views his Chairman role not only
as a leader but also as a servant.
“You’re the leader. You have to go from one of the board members to the leader of
the board, and sometimes that’s difficult, but I have had plenty of experience in
leading,” he said. “When you’re serving water to 600,000 people, it’s also a servant
role, and I’ll help our customers anyway I can. When I was the Mayor of Irondale,
my office was open and people could come and talk to me, no matter if they were
the richest or the poorest. I will help any of them, and that’s what I intend to do.”
PAGE - 5

OUR BOARD
PAGE - 6

BRENDA J. DICKERSON, PH.D.
First Vice-Chairwomen | First Vice President
Dr. Brenda Dickerson, is a graduate of Spelman College and Michigan State University,
is a retired dean from the John F. Kennedy School of Government, Harvard University.
She is currently president of the Citizens’ Coalition for a Better Birmingham. She
has distinguished herself as an administrator and an activist related to the concepts of
transparency, accountability and full disclosure in city government. She has received numerous
awards including Harvard Dean’s Excellence in Service Award and Harvard Black
Alumni Association’s Exceptional Service Award. She has served on several Boards including
the NAACP. Dr. Dickerson has four children and three grandchildren.
DEBORAH CLARK
Second Vice Chair | Second Vice President
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WILLIAM “BUTCH”
BURBAGE, JR., C.P.A.
Secretary-Treasurer
Mr. William Burbage is a 1975 Graduate of Auburn University with a Bachelor of Science in
Business Administration (BSBA), majoring in Accounting & Finance. He is currently the Chief
Financial Officer (CFO) for the Shelby County Commission where he began his employment
in January, 1996. He is charged with the responsibility of the oversight for all of the primary
financial activity of the Commission. Mr. Burbage is a Certified Public Accountant (CPA)
registered in both Alabama and Oklahoma. Before beginning service to the Shelby County
Commission, he served in various finance and accounting positions in the corporate environment
for both local and multinational corporations. With over 21 years of current service
to the Shelby County Commission and over 20 years of previous service in the corporate
world, Mr. Burbage has a well-rounded background of experience in the financial arena.
RONALD A. MIMS
Assistant Secretary-Treasurer
Ronald Mims is the pastor of Green Liberty Baptist Church and former general manager
of the Birmingham Water Works. He currently serves as President of the Titusville
Ministerial Alliance and is a member of the Greater Titusville Civitan Club, along with
the Titusville Development Corporation. He has been featured in Black Enterprise Magazine,
in addition to having received Birmingham’s Top 40 Under 40 recognition. Mr.
Mims received his bachelor’s in Business Administration from the University of Alabama
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BRETT A. KING, ESQ.
Director
Brett is a partner with King and Green, LLC, a law firm with offices in Blount County
and Birmingham. Brett’s legal practice focuses on Personal Injury, Municipal, Corporate,
Criminal, Real Estate, and Probate matters. He has served for the last ten years as general
counsel for the Blount County and Pine Bluff Water Authorities. Brett’s undergraduate
degree is from Auburn University (Chemical Engineering); he earned his Master’s
Degree in Environmental Engineering from Yale University. Brett received his law degree
at The University of Alabama School of Law in Tuscaloosa. He is a member of the Alabama
State Bar, and Blount County Bar Association, where he has served as President.
Brett and his wife Danya have three children (Ella (8), Zeth (7), and Asa(5)). Brett is a
five-time marathoner with a goal of qualifying for the Boston Marathon later this year.
SHERRY W. LEWIS
Director
Sherry Lewis is a grassroots leader and volunteer with over 20 years experience working
in the community. Director Lewis is an alumni of Miles College where she received
a degree in Management. She currently serves on numerous Boards and is heavily involved
in working with a variety of other community organizations. Director Lewis brings
extensive customer service experience from her position with AT&T communications.
GEORGE MUNCHUS, PH.D.
Director
George Munchus is a Full Professor of Management in the University of Alabama at Birmingham
School of Business, as well as a member of both the Birmingham Business
Alliance and the Greater Birmingham Black Chamber of Commerce. A long time scholar,
Dr. Munchus earned his PhD in Management from the University of North Texas.
WILLIAM R. MUHAMMAD
Director
William R. Muhammad is a product of the Birmingham School system. He is a graduate
of the University of Alabama with a Bachelor’s degree in African American Studies
and a Master’s degree in Counseling. He is the founder and chair of the Committee
to Save Jefferson County. He is a former state representative and Birmingham
Minister of the Nation of Islam. He has been a community activist for 34 years. He is
presently an adjunct professor at Alabama A&M University teaching psychology.
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MAC UNDERWOOD
GENERAL MANAGER
We established our Strategic Plan in August 2012, it is centered around seven
of the Ten Attributes of Effective Utility Management, which include: 1) providing
the highest-quality water; 2) being recognized as financially viable and
fiscally prudent; 3) recruiting, developing, and retaining a high performing and
innovative workforce; 4) enhancing customers’ and stakeholders’ understandings;
5) configuring and implementing efficient business systems; 6) optimizing
financial resources, and 7) developing new sources of revenue. Management,
staff, and the board have all embraced the strategic plan and are working to
accomplish our key goals.
Vision
“Birmingham Water Works Board (BWWB’s) vision is to be recognized locally
and nationally for providing the highest-quality water to our customers by focusing
on customer service, innovation, fiscal responsibilities, and sustainable
growth.”
Our customers and stakeholders give us high marks for our water quality, fiscal
responsibility and sustainable growth. We provide water that meets all federal
regulations. Our customers seem to always talk about how good our water is
when compared to water on trips to the beach or out of town. Our AA bond
rating shows our commitment to fiscal responsibility. Local elected officials
and large industrial customers constantly see our commitment to providing an
adequate supply of water for residential, commercial, and industrial use, which
helps ensure the economic viability of this region.
Mission
“BWWB is committed to providing the highest-quality water to meet the needs
and expectations of our customers and stakeholders. Our services enhance the
economic, social, and environmental well-being of the communities we serve.”
For many years, our driving force has been to provide the highest-quality water
(meeting all federal regulations) to our customers and stakeholders. Several
years ago, a study was conducted to review consumer confidence reports from
across the nation and the study ranked BWWB’s water quality 5th in the nation.
The study results confirmed our commitment to our core vision and mission.
Our customers confirm this everyday as they consume water directly from their
taps. Most restaurants in the area also serve water directly from the tap. We are
positioned for future economic growth by having excess treatment capacity at
our water treatment plants. We are capable of providing 185 million gallons of
water each day, while the average daily delivery is 125 million gallons per day.
Accomplishments
We track our performance annually and this booklet highlights the numerous
accomplishments achieved over the last five years. Our water treatment plants
have received numerous awards, which again demonstrate our commitment to
providing the highest-quality water. The Training Magazine award spotlights
our commitment to developing a high performing and innovative workforce.
We also continue to implement new computer systems as we become more
efficient in our operations.
PAGE - 9

ASSISTANT GENERAL
Michael Johnson
Assistant General Manager of Finance and Administration
Mr. Johnson manages several departments within the
utility including accounting, finance, human resources,
information technology and customer service. A
certified government financial manager with more than
20 years of experience, Johnson served as deputy
director of finance for the City of Birmingham before
joining the Birmingham Water Works Board. Johnson
earned a Master of Science degree in taxation from
National University and a Bachelor of Science degree in
accounting from the University of Alabama at Tuscaloosa.
PAGE - 10

MANAGERS
T.M. “Sonny” Jones
Assistant General Manager of Engineering and Maintenance
Mr. Jones oversees several aspects of company
operations including engineering, systems development,
maintenance, distribution, and environmental services.
Jones has previously held numerous positions with
the City of Vestavia Hills, including finance director,
treasurer, engineer, and city clerk. He holds a
Master’s degree in business administration, as well
as a professional engineer (P.E.) license in structural
engineering.
Darryl R. Jones
Assistant General Manager of Operations and Technical
Services
Having served the Birmingham Water Works Board since
1988, Mr. Jones oversees and directs the board’s raw
water intakes, pumping stations, reservoirs, SCADA
system, water-testing laboratory services, and security.
Jones is a registered and licensed engineer in the state
of Alabama. He has also received training and education
in chemical engineering and hydraulic network modeling,
among other areas.
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BEST CITIES
FOR
DRINKING
WATER
2015
Training Top 125 Award Ranked 95th -
BWWB Leadership Development Program (LDP) participants
tackle actual organizational challenges by completing a workrelated
team project that is approved by executive management.
Employees devote many hours to research and other activities to
provide management with solid recommendations for improving
operational procedures, policies, and processes. The outcomes
of each team’s project are presented to BWWB management
with their recommendation. Of the 13 participants in the
2007-2008 LDP, 7 were promoted to management, and in
2008-2009, 3 of the 11 participants were similarly promoted.
Training Top 125 Award Ranked 75th -
BWWB developed and implemented leadership programs
to support the organization’s commitment to fostering an
environment that facilitates training to enhance the skills of
its employees to prepare the organization for the future. Some
117 employees have enrolled in BWWB’s leadership programs,
and 60 of them have graduated. Of these graduates, 37 have
been promoted (62%) year to date. The quality of BWWB’s
leadership programs is represented by the high percentage of
graduate promotions. The development and implementation
of these leadership programs successfully demonstrates
BWWB’s commitment to its strategic goal/objective to “train
the workforce to enhance innovative knowledge, skills, and
abilities to improve system operations.”
Training Top 125 Award Ranked 24th -
Safety is equal with production and quality at the BWWB.
The organization’s Safety First mantra is communicated,
practiced, and observed daily. Safety training is not only
conducted for compliance requirements, it’s also conducted to
help employees be successful. In FY’13, BWWB focused on
safety performance rather than compliance. This disruptive
e thinking approach resulted in making a positive impact on
BWWB’s overall safety culture. Safety training became more
relevant, job performance increased, and hazard assessments
improved. This also changed how employees viewed safety
training. Employee engagement in safety training increased;
coaching became more positive and less disciplinary; injuries
decreased; and employee safety moral improved.
Young Professional of the Year –
BWWB Lorenzo Clay received this award from the AWWA’s
Alabama/Mississippi Section.
AWWA Alabama Operator of the Year –
BWWB Operator Wendell Cox received this award from the
AWWA’s Alabama/Mississippi Section.
PAGE - 12

2016
Training Top 125 Award Ranked 10th -
The organization’s commitment to investing in its people is apparent in its
3 leadership development programs. Supervisory Training And Readiness
(S.T.A.R.) and the BWWB Leadership and Executive Leadership programs
create a pipeline of well-trained and competent members of the workforce
ready to achieve BWWB strategic goal “to recruit, develop, reward, and
retain a high-performing and innovative workforce.” By incorporating
real-life organizational challenges into its leadership training. BWWB
employees receive the skills needed to contribute to the overall success of
the organization. BWWB has filled 68% of its job vacancies with internal
employees being promoted, which impacted overall retention of 95%.
The Western Filter Plant received Water Treatment Plant of the
Year from the AWWA Alabama/Mississippi Section.
AWWA Alabama Operator of the Year –
BWWB Operator Michael Walton received this award from the AWWA’s
Alabama/Mississippi Section.
Distribution System of the Year –
AWWA Alabama/Mississippi Section.
2017
Training Top 125 Award Ranked 21st -
As part of an organizational assessment, BWWB discovered its management
needed to improve their ability to have important conversations
with employees to increase accountability throughout the
organization. In 2015, it set an organizational goal to complete
company-wide performance metrics. Crucial Conversations training
for leadership was implemented. Managers immediately applied the
skills by engaging in conversations about the current performance
status of their departments, the desired performance conditions,
and what’s preventing their team from achieving this level of performance.
BWWB met its organizational goal to complete company-wide
performance metrics by 100%.
Top 500 Security Award –
The BWWB’s Security Department was recognized as one of the
“Top Security Departments in North America,” for the last five years
straight – by Security Magazine
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Western Filter Plant –
was named the Water Treatment Plant of the Year from the AWWA
Alabama/Mississippi Section
AWWA Operator of the Year –
BWWB Senior Plant Operator at Carson Filter Plant, Jeremy Hawkins
received this award from the AWWA’s Alabama/Mississippi Section
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PAGE - 14
BUSINESS BROCHURE 2016

TRAINING
TOP COMPANIES
TRAINING AND DEVELOPMENT
FOR
2018 Marks the Sixth Year BWW Has Placed in Training Top 125
What does the Birmingham Water Works have in common with Walmart,
Best Buy, Navy Federal Credit Union, and the US Postal Service?
They are all among the top companies for company-sponsored employee
training and development, according to an industry publication.
Training magazine, a trade publication for learning and development
professionals, has announced its Training Top 125 ranks for 2018 and, for
the sixth year, BWW is among them.
The order of the rankings will be unveiled at a ceremony on Feb. 12 as
part of the Training 2018 Conference & Expo in Atlanta, GA. The BWW has
ranked as high as #10, which it reached in 2015.
ways to effectively deliver and measure employee training, and they are
rewarded with an engaged, passionate workforce, and organizational
success. Congratulations to these stellar organizations for their unwavering
commitment to learning and employee growth!”
For 18 years, Training magazine has published the Training Top 125
rankings. Companies are evaluated based on various metrics, including
training budget, training hours completed per employee, and employee
surveys, among other data.
The rankings, along with profiles of the top five companies, will be published
in the January/February edition of Training magazine.
https://www.youtube.com/watch?v=pVZr62Dyc1g
“The 2018 Training Top 125 winners are game changers,” said Training
magazine Editor-in-Chief Lorri Freifeld. “They constantly look for innovative
PAGE - 15

SHAD
SHADES MOUNTAIN
FILTER PLANT
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2014
• Three Year Optimized Plant Award – received from
ADEM for the consecutive years of 2011-2013
• Area Wide Optimization – AWOP sponsored by the
EPA, administered by ADEM
• Alabama Water and Pollution Control Association
Best Operated Plant– sponsored by AWPCA
2015
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association –
Best Operated Plant – sponsored by AWPCA
2016
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association –
Best Operated Plant – sponsored by AWPCA
2017
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water Pollution Control – Best Operated
Plant – sponsored by AWPCA
• Partnership for Safe Water – Director’s Award and
Phase 3 President’s Award – sponsored by AWWA
PAGE - 16

ES MOUNTAIN
OUR HIGHLIGHTS
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PAGE - 17

WESTERN
2014
• Partnership for Safe Water Phase IV President’s
Award – received from the AWWA
2016
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Best Operated Plant Award – received from the
AWPCA
• Three Year Optimized Plant Award – received from
ADEM for the consecutive years of 2011-2013
• Alabama Water and Pollution Control Association –
Best Operated Plant – sponsored by the AWPCA
• Alabama Water and Pollution Control Associated –
Best Operated Plant – AWPCA, sponsored by AWPCA
• Partnership for Safe Water – Award of Excellence –
sponsored by AWWA
• Water Fluoridation Quality Award – sponsored by
the CDC, Center for Disease Control and Prevention
• Partnership for Safe Water - Award of Excellence
for Second Consecutive Year – sponsored by AWWA,
American Water Works Association
• Partnership for Safe Water 2014 - Director’s Award
Seventh Consecutive Year – sponsored by AWWA,
American Water Works Association
2015
• Alabama Water and Pollution Control Association -
Best Operated Plant – sponsored by AWPCA
• Partnership for Safe Water – Three Year Award for
Excellence – sponsored by AWWA
• Partnership for Safe Water – Eight Year Director’s
Award – sponsored by AWWA
2017
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association –
Best Operated Plant – sponsored by AWPCA
• Partnership for Safe Water – 10 Year’s Directors
Award and Phase 4 Award of Excellence –
sponsored by AWWA
• Fluoridation Quality Award – sponsored by the CDC,
Center for Disease Control and Prevention
PAGE - 18

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WESTERN
FILTER PLANT
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ilit, quisitem lignist, que con nus, ad et aut eum.
PAGE - 19

PUTNAM
PUTNAM
FILTER PLANT
Rovid untiis atem. Ni unt latur, volupta ectisim et res sum
explit et el eatio maiossim et ratem quuntiae lam aut ea
illaborem cum fugia essimusam cum ipit queRe nobis untio
volorum et at fuga. Nimporrovid quia parcium intur aut venim.
porro te ea expedis dicime dem del es quo vollam acerae. Iquas
aut Iquo dipiende ne et laborest quaspie ntescid ionecere, occaes
entdi ipsapit re eum hillab inimus, omniminim qui inversp
erroreptio. Ari cume cor sequam et quamusam eaque ma et
occab ipsam, odiatia volore con expelit imoluta tatiorro conserum
dusdam eos sitisciur mo doles dolorioreped ero ipit qui bea
dolo volute offici inihillam eius veris dolorero blant.
Occate doloriti te nosandic te comni cum eossit que quaepudandaImus
pa nam autas et arcidis.Nequi inveni solecto
tatquas pelest facepere odio omnisi rem nestet exces eos expliquae
sunt.
Te et ullesedipsum ut the me voloraere nestrum et
laborit, officilicid quia nobitibus moluptiugit odis que
lignis eicte pero conse doluptatem quo optat lauide
net rem sus reperer speritae. Et untius eos earumetur
sum qui dolupitio. Sediandi blaut quidita quatem volut
maionse acillig nitatur, que sectaque dolorias.Catur, int
qui dolut rem fuga. Ut utempedi ut ut laut ut endae la
sus eossit aut aditat volorem. picienis maximent alita
porem aliaepe eos esed eatio offic to ducil iunt, sinihitae
aut aut archilit et laboreped eat rest inia quos simus
reium, cor ad earum necepudamHento dolorem acerfer
feritiam, sinveliquam voluptaquat. El magnam rehenderatio
dolenienissi dolorerum fugia si officipsapis
Etur rerum fugit la dolum nosa nonectus eos aut et fuga.
Ut occullamus, tem Nam facestota ducipsam etureic
ERITIBUS AD ELLENT DOLORUM
DOLORES REPUDIGNAT EAT.
Otatia veriat. Ihil earum faciliquae quatquatium as velitis non
recepedignia coris etur aboreium renet pelit assectoreris rempore
ssunt.Quatur? Bit atur, essi vent rem fugit quam que sitatae
PAGE - 20

2015
• Three Year Optimized Plant Award – received from
ADEM for the consecutive years of 2011
• Area Wide Optimization – sponsored by EPA,
administered by ADEM
• Partnership for Safe Water – 10 year Director’s Award
– sponsored by AWWA
2016
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association –
Award of Excellence – AWPCA, sponsored by AWPCA
• Partnership for Safe Water – 11 year director’s Award
and President’s Award – sponsored by AWWA
• Water Fluoridation Quality Award – sponsored by
CDC, Center for Disease Control and Prevention
2017 38KM +
• Area Wide Optimization – AWOP sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association
– Best Operated Plant – sponsored by AWPCA -
Rodney Richardson and Michael Morris Received the
award for the organization
• Partnership for Water – 12 year Director’s Award
and Phase 4 President’s Award – Sponsored by
AWWA
AND COUNTING
Aboratum simentis aut laborporios audae conest
debitNienitatet reius incil ilique prae nim
qui coreriaeria nis aperupt iusaperum ium que
ipicienist, sitas et re volecumqui vendigent qui
ratectur apera. voloritatur? Quis sandi aspici di
repudiaerum fugitiatia pror re dolupta temolor.
PAGE - 21

CARSON
38KM +
AND COUNTING
Aboratum simentis aut laborporios audae conest debit-
Nienitatet reius incil ilique prae nim qui coreriaeria nis
aperupt iusaperum ium que ipicienist, sitas et re volecum
CARSON
FILTER PLANT
Rovid untiis atem. Ni unt latur, volupta ectisim et res sum explit et
el eatio maiossim et ratem quuntiae lam aut ea illaborem cum fugia
essimusam cum ipit queRe nobis untio volorum et at fuga. Nimporrovid
quia parcium intur aut venim.porro te ea expedis dicime dem del es
quo vollam acerae. Iquas aut Iquo dipiende ne et laborest quaspie ntescid
ionecere, occaes entdi ipsapit re eum hillab inimus, omniminim
qui inversp erroreptio. Ari cume cor sequam et quamusam eaque ma
et occab ipsam, odiatia volore con expelit imoluta tatiorro conserum
dusdam eos sitisciur mo doles dolorioreped ero ipit qui bea dolo volute
offici inihillam eius veris dolorero blant.
Occate doloriti te nosandic te comni cum eossit que quaepudandaImus
pa nam autas et arcidis.Nequi inveni solecto tatquas pelest facepere
odio omnisi rem nestet exces eos expliquae sunt.
Te et ullesedipsum ut the me voloraere nestrum et laborit, officilicid
quia nobitibus moluptiugit odis que lignis eicte pero
conse doluptatem quo optat lauide net rem sus reperer speritae.
Et untius eos earumetur sum qui dolupitio. Sediandi blaut
quidita quatem volut maionse acillig nitatur, que sectaque dolorias.Catur,
int qui dolut rem fuga. Ut utempedi ut ut laut ut
endae la sus eossit aut aditat volorem. picienis maximent alita
porem aliaepe eos esed eatio offic to ducil iunt, sinihitae aut
aut archilit et laboreped eat rest inia quos simus reium, cor ad
earum necepudamHento dolorem acerfer feritiam, sinveliquam
voluptaquat. El magnam rehenderatio dolenienissi dolorerum
fugia si officipsapis
Etur rerum fugit la dolum nosa nonectus eos aut et fuga. Ut
occullamus, tem Nam facestota ducipsam etureic imetur autem
PAGE - 22

2015 2016
• Area Wide Optimization – sponsored by EPA,
administered by ADEM
• Alabama Water and Pollution Control Association
– Award of Excellence – sponsored by AWPCA
• Partnership for Safe Water – Nine Year Director’s
Award – sponsored by AWWA
• Alabama Water and Pollution Control
Association – Award of Excellence – AWPCA,
sponsored by AWPCA
• Partnership for Safe Water – 10 Year Director’s
Award and President’s Award – sponsored by
AWWA, American Water Works Association
2017
• Alabama Water and Pollution Control
Association – Award of Excellence –
sponsored by AWPCA
• Partnership for Water – Phase 4
President’s Award – Sponsored by AWWA
• Fluoridation Quality Award – sponsored by the
CDC, Center for Disease Control and Prevention
»»
PAGE - 23

WATER WORK
ABOUT US
BWWB distributes water to approximately 600,000 people
using an extensive system of pipes that measure more than
4,000 miles and extends throughout five counties.
The citizens of Birmingham established the current Water Board in 1951, but
the Birmingham Water Works system dates back to 1873, just two years after the
founding of Birmingham.
The development of a reliable water source brought industries to the area, and
the Magic City was born. From the beginning, the managers of the system have
worked diligently to provide customers with the highest quality water that science
and technology will allow.
In 1951, Birmingham decided to purchase the water system from a private operator
and establish an independent Water Board. The benefit of an independent
water system rather than one run by City Hall is that water revenues can be
used for water system maintenance and upgrades rather than other unforeseen
projects.
As the city began to grow so did the need to tap into more water sources and
increase system efficiency. Birmingham Water Works officials saw major expansions
every decade from 1950 to the present. The system now boasts four water
sources and approximately 3,903 miles of transmission lines. Efficiency remains
key as more than 500 employees operate this expansive system.
In the 1960s, people in outlying communities, many of whom had polluted wells,
requested service from the Birmingham Water Works. Grant assistance from the
Office of Health and Urban Development allowed the BWW to provide service to
these areas in North Jefferson County.
In 1979, the City of Birmingham authorized the Birmingham Water Works to add
sodium fluoride to the water, offering customers passive protection against tooth
decay.
In the 1980s, the system spent millions expanding Western Filter Plant, nearly
doubling its processing capacity. The Birmingham Water Works also received
recognition as one of the top five water systems in the U.S.
The 1990s saw the addition of the Industrial Water Board and extensive upgrades
to Shades Mountain Filter Plant. To remain at the forefront of water treatment
technology, the BWW invested more resources into water inspections and
delivery enhancements with the addition of the EnviroLab and the Supervisory
Control and Data Acquisition (SCADA) system.
The Birmingham Water Works continues to plan for our region’s growth. With
shifts in population across the region and growth in the suburban areas, the BWW
is seeking out new sources and upgrading the system to handle these changes.
PAGE - 24

S
RATED
BEST CITY FOR
DRINKING
WATER
OUR SPONSORS
PAGE - 25

CUSTOMER CENTER
3600 1st Ave N,
Birmingham, AL 35222
TELEPHONE
Customer Service, Billing & Leaks:
205-244-4000
Water Quality:
205-244-4381
H2O Foundation:
205-244-4390
WEB
www.bwwb.org
www.bwwbthetap.org
facebook.com/BhamWaterWorks
twitter.com/BhamWaterWorks