Non Stop Fresh Magazine Q1 2018 UK
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Volume 11<br />
Nr.1<br />
April '18
Haha!<br />
Laughter in universal<br />
People sometimes say that humor is universal. But that isn't entirely<br />
true. Humor is closely linked to culture and also depends on taste.<br />
Photographer Frank Poppelaars came to the conclusion that the<br />
result of humor, however, is indeed universal. If a joke is understood, its<br />
effect is the same everywhere: laughter! And that's depicted on the<br />
cover.<br />
A nice assignment: make 50 employees of aartsenfruit laugh.<br />
Not only is the photographer excellent at his work, he is also<br />
a comic talent!<br />
We do not laugh because we're happy,<br />
we're happy because we laugh.<br />
William James<br />
American philosopher<br />
3
Theme of this<br />
nonstopfresh magazine<br />
Humor<br />
08/Humor<br />
Howard Komproe on stand-up comedy<br />
12/Apple of my eye<br />
This time: Dave van Bladen<br />
16/AKF<br />
What is the Fruit Gang?<br />
20/Renovation work<br />
Growing Venlo!<br />
24/Clini Clowns<br />
Meet CliniClown Peer (Rob Terwijn)<br />
42/Cooking up a change<br />
A delicious recipe from Het Eglantierken<br />
And more…<br />
15/Our new columnist: Rob Scheepers<br />
27/Starting <strong>2018</strong> together!<br />
31/Supplier in the Spotlight: Schoonbee<br />
Landgoed in South Africa<br />
34/<strong>Non</strong>stopfresh facts<br />
36/Customer service: Marcus Teunissen,<br />
the happy greengrocer!<br />
40/Typical aartsenfruit: quirkiness<br />
46/Asia column: humor is<br />
a global phenomenon<br />
Check our socials!<br />
36/<br />
08/<br />
‘ A routine<br />
starts with<br />
a big bag<br />
of autumn<br />
leaves.’<br />
JUBILEE<br />
After 40 years of service<br />
and 7.657.987.345 pieces of fruit<br />
and vegetables:<br />
congratulations Mart<br />
Vergouwen!<br />
foreword<br />
31/<br />
Humor and the future<br />
Apples from a 3D printer? It would be great if you could just print out your<br />
favourite kind of apple whenever you wanted! Luckily, it’s just not possible...<br />
It really would strip our profession of its charm. We still have the influence of<br />
the rain and the wind, some apples will always be more appealing than<br />
others and we still receive a changing supply every day. This is what makes<br />
our work so enjoyable and so challenging. Did you fall for it? Sorry, it was an<br />
April fools’ joke (typically Dutch), the fruit of our humor theme. From now<br />
on, you should never believe what you hear or see…<br />
But then again, you never know. We need to keep looking ahead,<br />
constantly coming up with ideas and visions for the future. A future which<br />
is changing more and more rapidly in this increasingly fast-paced world.<br />
The most striking thing in my opinion, however, is that we are becoming<br />
increasingly afraid these days. Afraid of making decisions, afraid of<br />
expressing desires for our future and our vision, afraid of taking the<br />
necessary steps. All because we are developing a culture of looking back<br />
instead of ahead. And let’s just hope you don’t make a mistake, as we are<br />
so good at looking back. Analysing what went wrong in every little detail,<br />
and the person who made the mistake will hang.<br />
Indeed, hindsight is easy. But soon, nobody will have the courage to<br />
make decisions any more. This is becoming more and more evident in<br />
managerial roles, everyone from ministers to police officers and company<br />
managers. I was always taught that it’s fine to make mistakes, learn from<br />
them and make sure you never make them again. But why keep putting all<br />
this boundless energy into things which have already happened? I think<br />
we would be better off directing our time and energy at the future and<br />
motivating people to think about what lies ahead instead. Have the<br />
courage to speak up, get your opinion across and don’t be afraid of<br />
making a mistake. A wise man once said that if you can’t make mistakes,<br />
you will never achieve anything.<br />
Let’s get back to our theme of humor. We laugh a lot here at aartsenfruit,<br />
and that’s just fine. To put it even more strongly, in fact, people perform<br />
best in a nice working atmosphere and we make every effort to achieve<br />
this. Humor is a question of finding the right balance, though: it’s all about<br />
who you enjoy it with, when and how much. Humor is very personal.<br />
But a day without laughing is a day wasted!<br />
Hopefully, this edition of nonstopfresh will make everyone smile just as<br />
much as the smiling faces of our staff on the cover. We already had so<br />
much fun making it!<br />
With a smile,<br />
Jack Aartsen<br />
4<br />
5
BESIDES<br />
HARD WORK, WE<br />
DO APPRECIATE<br />
A GOOD JOKE!<br />
Technology may<br />
be moving fast, but<br />
3D-printed fruit are<br />
still a long way off.<br />
Until then, we’ll<br />
continue to supply<br />
fresh fruit and<br />
vegetables the way<br />
we’ve always done.<br />
That’s a promise!<br />
it’s<br />
a<br />
joke!<br />
As you may have noticed, this<br />
March we launched our latest<br />
innovation: 3D-printed fruit.<br />
<strong>Fresh</strong>, ready to eat apples!<br />
It may have been a joke, but<br />
this so-called plan got lots of<br />
enthusiastic reactions. That<br />
speaks to the faith people<br />
apparently have in our capacity<br />
to innovate. It’s true: we embrace<br />
innovation. On all fronts, from our<br />
product range to ICT, and from<br />
talent development to marketing.<br />
And, whenever there’s a little<br />
downtime, we love a good joke,<br />
as you can see. Fun on the job is<br />
important. Having a good laugh<br />
at work boosts productivity<br />
more than flat-out working all<br />
the time. Humor isn’t just<br />
important at aartsenfruit, but<br />
in life generally. It’s what greases<br />
the wheels of human interaction.<br />
Cracking a joke can break the<br />
ice, puts people at ease and<br />
even has health benefits.<br />
That’s because when we<br />
laugh, our brains produce a<br />
substance that makes us feel<br />
good. Reason enough to<br />
spotlight humor in this issue of<br />
nonstopfresh! Not with<br />
‘non-stop’ punchlines and<br />
wisecracks, but by celebrating<br />
humor in all its forms.<br />
6<br />
7
Howard Komproe on stand-up comedy<br />
‘ A routine<br />
starts with<br />
a big bag<br />
of autumn<br />
leaves.’<br />
In this article, we zoom in on one of the most popular forms of humor<br />
these days: stand-up comedy. In the Netherlands, the best-known stand-up<br />
comedy collective and platform is Comedytrain, with sold-out comedy<br />
nights almost daily at Toomler, their club in Amsterdam. Howard Komproe<br />
is a celebrated member of Comedytrain, as well as a presenter, TV maker<br />
and DJ. We sat down with him at his kitchen table in Amsterdam to get a<br />
glimpse behind the curtain of stand-up.<br />
8<br />
9
The rise of stand-up<br />
comedy<br />
Stand-up comedy got its start in the<br />
United States in the 1950s and 60s.<br />
In the decades that followed, legends<br />
like Richard Pryor, Eddie Murphy and<br />
Paul Mooney perfected the art. In the<br />
early 90s, its popularity crossed over to<br />
the Netherlands. Among the pioneers<br />
of stand-up comedy in this country<br />
was Raoul Heertje. He mustered a<br />
group of like-minded comics, and<br />
thus Comedytrain was born.<br />
Learning from each<br />
other<br />
Howard Komproe is a long-time<br />
Comedytrain member and is open<br />
and animated in talking about it. ‘We<br />
are a collective of around 40 stand-up<br />
comics, all equals. When you come to<br />
one of our comedy nights at Toomler,<br />
you never know beforehand who you’ll<br />
get to see. It could be a top name, or<br />
a lesser-known, up-and-coming comic.<br />
Regardless, they all get the same stage<br />
time, and the closing act could just as<br />
easily be someone less seasoned.<br />
Comedytrain offers a safe space where<br />
comics can develop their skills. After<br />
the show, for example, we do a group<br />
evaluation. Mentorships also arise<br />
informally between budding talents and<br />
those with more experience.’<br />
Naked art form<br />
‘With stand-up, your routine grows out<br />
of your perceptions and emotions, the<br />
things you see and experience. You have<br />
to be observant, especially about the small<br />
things – things that seem unremarkable<br />
to other people, but trigger recognition<br />
and make people laugh when you talk<br />
about them. What’s great about humor<br />
is that it’s something we all share. Standup<br />
comedy is the most naked of any<br />
art form – there’s nothing you can hide<br />
behind, no set, no music, no lines written<br />
‘Literally, you<br />
cannot give up.<br />
You’re the captain<br />
of that ship,<br />
and the audience<br />
is your crew’<br />
by someone else, no costume, nothing.<br />
But the fact that it’s so naked also makes<br />
it exciting to watch.’<br />
Own world<br />
‘Comedians are an arrogant breed.<br />
We tell you “Sit down, give me your<br />
time and money, I’m gonna make you<br />
laugh”. Stand-up isn’t necessarily a<br />
lifelong career choice. Some comics<br />
eventually lose interest or simply can’t<br />
do it anymore, and of course there are<br />
other roads you can go down in comedy<br />
as well. Just in the last few years, I’ve seen<br />
comics become editors of TV and radio<br />
programmes, cartoonists, copywriters,<br />
presenters and authors. They still use<br />
comedy, but the stage is no longer their<br />
platform. Professionally, the comedy<br />
landscape is increasingly diversifying<br />
and becoming more popular than ever.<br />
But despite all the options, I’ll stick with<br />
doing stand-up, because that lets me<br />
choose my own material. With writing for<br />
television, for example, which I also do,<br />
you’ve got to think a lot more about how<br />
other people will receive it. On stage,<br />
I can create my own world.’<br />
Falling flat<br />
‘The only way to become a comedian is<br />
to be one. It’s not a destination you get<br />
to. You just have to step up and do it!<br />
You can rehearse till you’re blue in the<br />
face, but you haven’t really done<br />
anything until you get up in front of an<br />
audience. By performing, flopping and<br />
racking up experience, you get better,<br />
bit by bit. Just like every server drops<br />
the occasional tray and every cyclist<br />
sometimes takes a wrong turn, making<br />
jokes that fall flat or even a whole routine<br />
that goes down in flames gives you the<br />
tools you need to go back and make<br />
good routines.’<br />
A big bag of autumn<br />
leaves<br />
‘When creating a new routine, I start by<br />
jotting down and remembering thoughts,<br />
observations and viewpoints. All those<br />
thoughts swirling around are like a big<br />
bag filled with autumn leaves. At a<br />
certain point, I shake them out on a<br />
table and arrange all the leaves by<br />
colour, shape and size. To create a story,<br />
you need someone who can see the<br />
big picture, someone to guide and<br />
‘The best<br />
thing about<br />
performing<br />
is connecting<br />
with the<br />
audience’<br />
challenge you. They can help pick out<br />
the things that belong together, or that<br />
form a good contrast. And that evolves<br />
into 90 minutes of material.’<br />
But is it funny?<br />
‘Eventually, you’ve got a routine, but you<br />
don’t know if it’s any good. You don’t<br />
know how it will go over, which is why<br />
you have to perform it in front of an<br />
audience. That’s how you hone your<br />
act. You can’t run before you can walk,<br />
and that’s what try-outs are for. You<br />
have to give yourself the time and<br />
space to let a show come into its own.<br />
And when it’s done, that’s when you<br />
can start playing the theatres, comedy<br />
clubs and halls. I love that part.<br />
I actually have a new show starting<br />
this autumn, called Life on Stage, and<br />
I can’t wait to start touring.’<br />
Captain of the ship<br />
‘The best thing about performing is<br />
connecting with the audience. I always<br />
try to leave room in my routines for real<br />
interaction and make a point of breaking<br />
the fourth wall. That’s the imaginary wall<br />
separating the stage from the audience,<br />
and when it’s there, the people on stage<br />
barrel on regardless of what’s happening in<br />
the theatre. That defies my comprehension,<br />
because that interaction is the most<br />
interesting part. I always interact with<br />
my audience, be it in comedy shows,<br />
presentations, workshops or when DJing.<br />
Performing is great, but even now I still<br />
get those momentary jitters or a twinge<br />
of doubt when I go onstage. I’m never<br />
like, “Fuck it, let’s just get this over with”.<br />
I give it all I’ve got. If the audience<br />
seems snarky, I try extra hard to put a<br />
smile on their faces. You have to work for<br />
it. You can’t give up. Literally, you cannot<br />
give up. You’re the captain of that ship,<br />
and the audience is your crew. You’re<br />
the man in charge; it’s all on you! That’s<br />
a part of stand-up too.’<br />
‘Making jokes<br />
that fall flat or even<br />
a whole routine that<br />
goes down in flames<br />
gives you the tools you<br />
need to go back and<br />
make good routines’<br />
10<br />
11
So who are the<br />
people that make<br />
aartsenfruit a success?<br />
Apple of<br />
my eye<br />
Dave van Bladel<br />
introduces himself:<br />
“I’m 23 years old, I live in Helmond and<br />
I’m in a relationship with Kim.”<br />
What do you do at aartsenfruit Venlo?<br />
What does it involve?<br />
I take care of telephone sales, trying to do as<br />
many deals as I can. I’m also involved in<br />
acquisitions. Whenever necessary, I also provide<br />
assistance in the warehouse. The time really flies<br />
by. I began as a warehouse employee, moved on<br />
to checking bananas and then stall sales before<br />
being given a chance to prove myself at this<br />
department. I’ve been here since June 2016.<br />
I’ve learned an incredible amount and gained<br />
loads of experience within a relatively short<br />
period.<br />
What do you love about your job?<br />
It’s so varied. Each day is different, with different<br />
deals and prices. I have to stay alert, because<br />
each situation is different. It also hinges on my<br />
contact with people, though. I enjoy interacting<br />
with different types of people and like to share a<br />
laugh with them. I’m also part of a great team.<br />
Each member is totally different, which makes it<br />
a real team.<br />
What would you say your<br />
ambitions are?<br />
I joined aartsenfruit three years ago and transferred<br />
to this position more than a year and a half<br />
ago. I’m definitely ambitious, but I first want to<br />
develop fully in this position before taking on the<br />
next challenge.<br />
Aartsenfruit is ‘nonstopfresh’.<br />
To what extent are you nonstopfresh?<br />
<strong>Non</strong>stopfresh is normal for us. By that I mean that<br />
you automatically become nonstopfresh when<br />
you join aartsenfruit. If you don’t, you leave soon.<br />
In this edition of<br />
<strong>Non</strong>stopfresh <strong>Magazine</strong>,<br />
get to know<br />
Dave van Bladel<br />
Your parents run a market stall.<br />
Didn’t you ever want to work for them?<br />
Yes, my mother and father have a market stall and<br />
I’ve often thought about working for them. Of<br />
course, I used to help them on Saturdays since<br />
I was ten. I learned lots about products and the<br />
trade. But I didn’t and don’t ultimately see my<br />
future on the market.<br />
How did you come to join aartsenfruit?<br />
I used to visit aartsenfruit with my father in the<br />
past, so I’ve been coming here for quite a few<br />
years. Some people here have known me since<br />
I was eight. After my studies, my father tipped me<br />
off about a vacancy at aartsenfruit – he arranged<br />
an interview, basically. It worked out very well,<br />
because I’m still here.<br />
As a child, what did you want<br />
to be when you grew up?<br />
A fighter pilot. I was mad about everything<br />
that went fast and made a lot of noise.<br />
12<br />
13
Column<br />
The theme for this edition<br />
of nonstopfresh is ‘Humor’.<br />
What does that word mean<br />
to you?<br />
I only think about enjoyment. If you<br />
enjoy something, the rest falls into<br />
place. I love spontaneous actions and<br />
reactions. That can be very funny at<br />
times.<br />
What kinds of things<br />
make you laugh?<br />
There are loads of things that make me<br />
laugh. For example, I always have to<br />
laugh when I watch Philippe Geubels,<br />
the stand-up comedian. I can re-watch<br />
his jokes hundreds of times, and they<br />
still crack me up. Now, that’s a profession.<br />
I also find football blunders and<br />
funny home videos very amusing.<br />
How amusing are<br />
your colleagues?<br />
There’s a lot of laughter here every day.<br />
There are times when this is less appropriate:<br />
concentration and focus are<br />
important, but there is usually plenty<br />
of room for a joke. The atmosphere is<br />
great and there’s always someone with<br />
a pointed remark. We’re pretty evenly<br />
matched – it goes back and forth. Who’s<br />
the funniest? Either way, Frans thinks<br />
he’s the funniest.<br />
What are your hobbies?<br />
Do you play any sports?<br />
I play football for Stiphout Vooruit and I<br />
do fitness training. I also enjoy going<br />
out regularly with friends. Oh, and I love<br />
eating out as often as possible. But I<br />
also really enjoy watching Netflix<br />
together with my girlfriend.<br />
Name one thing that would<br />
make your life better.<br />
I’m a happy person. I already have<br />
everything and have no idea what could<br />
make my life better. Lots of people<br />
might think of money, but I’m quite<br />
satisfied. I bought a house recently and<br />
that’s a great investment for the future.<br />
What’s your worst habit?<br />
I have a few, but opening my mouth<br />
before thinking is probably the worst.<br />
I respond instantly, and this can be<br />
problematic sometimes – even if<br />
others find it amusing.<br />
“ Each day is<br />
different, with<br />
different deals<br />
and prices so<br />
I have to stay<br />
alert.”<br />
Name one temptation you<br />
are unable to resist.<br />
I often put myself forward as the<br />
designated driver when we go out, but I<br />
hardly ever succeed. My car stays where<br />
it is and my friends and I have to find<br />
another way home. I find it hard to resist<br />
a drink when out on the town. And<br />
there’s another one: it’s difficult not to<br />
drive too fast.<br />
If you had to change one aspect<br />
of your personality, what<br />
would that be?<br />
I’d like to think more before opening<br />
my mouth or taking action.<br />
What would you like to change<br />
about the world?<br />
A friend of mine suffers from ALS, or<br />
motor neurone disease. It’s tragic. If I<br />
could make the world a better place by<br />
helping to find a cure for ALS, I would.<br />
If you could trade places with<br />
anyone for a day, who would it<br />
be and why?<br />
I’d love to trade places with Cristiano<br />
Ronaldo for a day. I’m curious to know<br />
what drives him. He always wants to be<br />
the best and continues to improve at<br />
every step. The thought of spending a<br />
day in his shoes appeals to me. Including<br />
a match of course, because I’d like<br />
to play football for 90 minutes in Real<br />
Madrid’s Bernabéu stadium.<br />
Do you have a personal motto?<br />
Nothing too cliché, but I try to be<br />
positive about everything. That’s why<br />
I like to try out lots of things, to learn<br />
from the experience.<br />
rob scheepers<br />
Rob Scheepers is a comedian who makes both theater<br />
programs and television shows. Rob is also a ‘tonpraoter’<br />
(a comedy style at Dutch carnival), a fanatic Twitter user<br />
and columnist for magazines and radio shows.<br />
humor me<br />
Full disclosure? I regularly feel embarrassed by<br />
myself. And I’m not alone. Lots of people are<br />
embarrassed by me. My wife, for starters, whenever<br />
I feel the need to make another lame comeback.<br />
Recently, for example, we were at the theatre box<br />
office, and the employee says, ‘You’ll have your<br />
chairs, sir, just a second.’ To which I respond, all<br />
bewilderment, ‘Just a second? How’s that? Have<br />
we got to stand up for the rest of the performance<br />
then?’ It’s kind of a survival technique for me,<br />
rooted way back in my adolescence, when I offset<br />
teen angst over my appearance by attempting to<br />
be funny. I wore my humor like girls wore thick<br />
layers of make-up.<br />
These days, however, humor is my profession. I no<br />
longer make jokes out of insecurity, but because it’s<br />
what pays the bills. The only problem is that I can’t<br />
seem to figure out when to switch it off. When a<br />
delivery guy rings at my door with a parcel for the<br />
neighbours, my standard response is: ‘Wrong house,<br />
the neighbours live next door.’ To me, that’s rather<br />
clever. To the delivery guy, not so much.<br />
So why the constant jokes? It’s probably because<br />
I think it’s what everyone expects of me. People<br />
know me from my stand-up routine. Or from TV.<br />
Or the comedy club. Whatever the case, they<br />
always know me as a funny guy. When I’m at<br />
Dutch carnival, drunk fans sometimes come up and<br />
beg me to do a bit of my hooligan sketch. Or I’m<br />
queued up at an amusement park and people start<br />
asking me to rattle off some one-liners. At every<br />
family get-together or party, I’m always expected<br />
to provide the comic relief, purely because I’ve<br />
made wisecracking my profession. I do realise of<br />
course that it’s a lovely compliment. Not to get<br />
asked would certainly be worse. <strong>Non</strong>etheless, it is<br />
a bit odd. Correct me if I’m wrong, but I think you<br />
might be somewhat taken aback if a stranger in a<br />
restaurant came up to you and asked if you wouldn’t<br />
mind sorting some fruit in the kitchen. ‘You work at<br />
aartsenfruit, don’t you? Come on, don’t be such a<br />
drag, man. Can’t you grab some bananas from the<br />
fridge or something? Or give the forklift a little spin?<br />
No? Well, that’s just being childish. Now who’s being<br />
fruity...?’<br />
This puts me in a bit of a bind. When I kid around<br />
with total strangers, I’m ‘annoying’. When I refuse,<br />
I’m ‘full of myself’. Hence, to err on the side of<br />
caution, I keep the jokes coming. Constantly,<br />
everywhere. So if you happen to be standing behind<br />
me at the till, and the checkout girl says ‘17.89’,<br />
don’t be surprised to hear me quip ‘The French<br />
Revolution’. Sorry, but I did warn you.<br />
14<br />
15
The Fruit Gang<br />
keeps aartsenfruit in<br />
NONSTOP motion<br />
The 'Cool Treats' ('Stoere Traktaties') project of the Aartsenfruit Kids<br />
Foundation shows children from the second and third grade of primary school<br />
how fun it can be to eat fruits and vegetables. Stories, games and other fun<br />
activities are used to inspire kids and get them to exercise. With the Fruit<br />
Gang in the starring role, the project is even creating positive vibes on the<br />
work floor at aartsenfruit.<br />
16 17
The power of experience<br />
Aartsenfruit Kids Foundation (AKF) aims to<br />
contribute positively to children's health. Their 'Cool<br />
Treats' ('Stoere Traktaties') project, which treats<br />
children to healthy snacks at school, is an example<br />
of this. Rather than simply telling children that these<br />
snacks are good, the project makes use of the<br />
power of experience. Humor plays an important<br />
role in this, embodied by the Fruit Gang<br />
('Fruitzooitje'), which makes the children more<br />
susceptible to the intended message by making the<br />
experience fun for them.<br />
Employees as ambassadors<br />
The project started with AKF, but is becoming<br />
increasingly noticeable at aartsenfruit as well. The<br />
quality and the humorous approach of 'Cool Treats'<br />
are inherent to aartsenfruit's organisational culture.<br />
The project is highly appreciated, and the Fruit<br />
Gang never fails to amuse the employees. Various<br />
Hellen Aartsen, chair of the AKF: We<br />
wanted fruit characters to tell the 'Cool<br />
Treats' story.<br />
departments contribute their thoughts to what<br />
should be put in the fruit crates for the lesson<br />
package, and the employees themselves have<br />
become 'Cool Treats' ambassadors. Not too long<br />
ago, an employee indicated that he had praised the<br />
project during a parents' evening at his children's<br />
school. 'It generates increased involvement and<br />
solidarity', explains Sophie Bruijns from AKF.<br />
Where's the party at?<br />
The children from the participating classes associate<br />
the project with a party – and they're quite right to<br />
do so. By means of fun clips, games, activities and<br />
the opportunity to taste the fruit, the children learn<br />
through play that treating each other to fruits and<br />
vegetables is fun, tasty and cool. Alec Lokhoff, from<br />
experiential marketing agency Mannen van<br />
Rijnland, put a lot of thought into how this<br />
experience should be presented. He's been<br />
Members of the 'Cool Treats' project team<br />
with, from left to right, Alec Lokhoff, Sander<br />
Alt, Annick Bezemer and Sophie Bruijns.<br />
working for aartsenfruit for ten years. 'Together with<br />
Aartsenfruit Kids Foundation, I tried to find the best<br />
way to approach this project aimed at schools. It<br />
should be fun for the children to be dealing with<br />
fruits and vegetables. Once they've become<br />
enthusiastic, the rest is easy as pie.' According to<br />
Alec, humor is one of the main ingredients when it<br />
comes to creating an experience.<br />
Identifying with the Fruit Gang<br />
AKF came up with the idea to have fruit characters<br />
tell the story, and so the Fruit Gang was born. This<br />
group of friends consists of six different types of fruit,<br />
each with their own personality. The Fruit Gang was<br />
designed by Sander Alt and his team from animation<br />
studio Urrebuk, consisting of Carolien Ellerbeck,<br />
Alies Kool and Yvo Zijlstra. 'By making quirky<br />
characters, it becomes easier for the children to<br />
identify with the Fruit Gang. One kid may be a fan of<br />
This school year, Caroline Jongerius will<br />
be kicking off the project in Venlo,<br />
home to an aartsenfruit branch.<br />
Pisang, the funny banana, while another can't stop<br />
laughing at the cynical comments of Simon the<br />
lemon. Humor is born from the interaction between<br />
these characters, which is also how the message<br />
comes across', explains Sander.<br />
Sample group<br />
Even so, incorporating the right type of humor into<br />
the Fruit Gang short films was a challenge for<br />
Urrebuk. 'The characters keep having different<br />
adventures, where they run into an obstacle they<br />
have to overcome', says Sander Alt. 'Experience has<br />
shown us that children are more open-minded than<br />
adults, which allows for more freedom to use<br />
different kinds of humor. My own children turned<br />
out to be a wonderful sample group.'<br />
If you'd like to know more, check out our website:<br />
www.stoeretraktaties.nl.<br />
The Fruit Gang – consisting of, from<br />
left to right, Ferox, Ana, Simon, Pisang,<br />
L-star and Elvira – takes flight!<br />
The new Aartsenfruit Kids Foundation website is online!<br />
Be sure to check out www.aartsenfruitkidsfoundation.com<br />
19
A mere six years after opening, aartsenfruit’s operations have<br />
already outgrown the Venlo facility. Work is currently well under<br />
way to enlarge the warehouse and cold stores, providing the space<br />
so urgently necessary for growth. We got the inside scoop from<br />
Frank van der Velden (operational director) and Frans Jongerius<br />
(aartsenfruit Venlo branch manager).<br />
+ 1.800 m 2 warehouse<br />
+ 700 m 2 cold stores<br />
+ Refrigeration system running on CO 2<br />
+ Innovative LED lighting<br />
+ Rebuild will be completed in June <strong>2018</strong><br />
Venlo rebuild paves the way<br />
for faster growth<br />
20<br />
21
Aartsenfruit: onwards and upwards<br />
Bursting at the seams<br />
‘We opened these premises in Venlo in<br />
September 2011’, explains Frans, ‘but<br />
already, it’s too small. Just seven years<br />
ago, we thought this much space would<br />
serve our needs for many years to come;<br />
it even seemed quite ambitious, back<br />
then. Now, the warehouse is bursting at<br />
the seams, the cold stores are cramped<br />
and we need more dock boards. All in<br />
all, there’s simply not enough room for<br />
further growth.’<br />
Foresight<br />
Aartsenfruit is tackling the project with<br />
vigour. To the current 7,500 m 2 floor area,<br />
it is adding another 2,500 m 2 , with 1,800<br />
m 2 for the warehouse and 700 m 2 for the<br />
four cold stores. The warehouse<br />
is where the work happens – where<br />
products come in, quality checks are<br />
carried out and orders are prepared.<br />
According to Frank, ‘When we built it in<br />
2011, we made a point of accommodating<br />
the possibility of future expansion,<br />
which has come in handy now as it makes<br />
adding this addition on to the existing<br />
building relatively easy. Also, the adjoining<br />
land was still available. As before, the<br />
design has factored in possible future<br />
developments, and we again have an<br />
option on an adjoining piece of land.’<br />
Growth potential<br />
With a larger warehouse comes more<br />
room for further growth. After all, big<br />
customers don’t buy products in the<br />
shop, but place orders by phone that<br />
they then come to collect. The new<br />
warehouse will offer more space to<br />
store orders for dispatch. This plus a<br />
high turnover rate will enable aartsenfruit<br />
to expand its business, creating<br />
potential to attract large customers.<br />
‘Our ongoing growth and this expansion<br />
are a big deal for our staff in<br />
Venlo’, continues Frans. ‘It’s really<br />
energising people. It’s great to feel that<br />
you are part of a successful and growing<br />
enterprise, and new employees<br />
inject fresh energy.’<br />
New sustainable technologies<br />
Aartsenfruit never passes up an opportunity<br />
to make the most of new technologies,<br />
and a renovation is the perfect<br />
time to roll out innovations. According<br />
to Frank, ‘We are building a new refrigeration<br />
system for the four cold stores<br />
and the climate-controlled warehouse<br />
space. The system we have now uses<br />
Freon, which we will no longer be<br />
allowed to use in the future, in around<br />
ten years, due to tighter environmental<br />
restrictions. We want to be a step<br />
ahead, which is why we are installing a<br />
refrigeration system that runs on CO 2<br />
, a<br />
natural refrigerant that has no effect on<br />
the environment. It’s a big investment,<br />
but one that will pay off over time, since<br />
this system is more efficient. We’re also<br />
switching to LED lighting in the new<br />
warehouse. We need our products to<br />
receive light with a specific colour<br />
temperature, as if they were in daylight.<br />
This colour has recently become available<br />
in LED.’<br />
What lies ahead<br />
‘Construction companies are really<br />
feeling the pressure these days, and<br />
there’s also a long wait for materials to<br />
arrive.’ Frank speaks from experience.<br />
‘We’re fortunate that the building<br />
contractor, WijnenBouw, has scheduled<br />
everything to a T, so we can do business<br />
as normal. At aartsenfruit, we<br />
know how to make a plan and stick to<br />
it, so, barring any unforeseen events,<br />
the rebuild will be completed in the<br />
first week of June, and then the new,<br />
bigger warehouse will be ready for<br />
action.’<br />
Phase 2<br />
Aartsenfruit is always focused on the<br />
future. Even now, Frans is looking<br />
ahead: ‘Considering the enormous<br />
growth we are going through, we’ll<br />
have to expand more than just the<br />
warehouse. After the summer period,<br />
we’re also going to increase our office<br />
space to accommodate the rising<br />
number of commercial employees, so<br />
our employees have all the space they<br />
need to do a good job.’<br />
7.500 m 2 2.500 m 2<br />
+ more room for further growth<br />
22<br />
23
Other Sectors<br />
The magic of<br />
CliniClowns<br />
Humor can bring fun and relief into the lives<br />
of sick children. But your average jokes and<br />
antics won't do it, this is serious work. It's all<br />
about imagination, focus and custom play.<br />
And that's where CliniClowns comes in. And<br />
successfully, too! Not without good reason,<br />
some doctors would willingly prescribe a<br />
CliniClown if they could.<br />
"EVERY<br />
HOSPITAL ROOM IS<br />
A NEW OPPORTUNITY<br />
TO ACHIEVE SOMETHING<br />
THROUGH PLAY,<br />
THEATRE OR<br />
MUSIC."<br />
BACKGROUND<br />
In the 1960s the American doctor Patch<br />
Adams focused not only on the medical<br />
condition, he also took a more holistic<br />
view of the patient. At the time, it was<br />
a radical new way of looking at things.<br />
Adams approached his patients completely<br />
differently. He even wore a<br />
clown nose from time to time. His<br />
working methods inspired many other<br />
people including Michael Christensen,<br />
a professional clown in New York. When<br />
his brother ended up in hospital in the<br />
1980s, Christensen wanted to cheer him<br />
up. He visited his brother dressed as a<br />
clown. The doctors saw that it worked and<br />
asked him to perform at an open day at<br />
the hospital. This proved such a success<br />
that Christensen wanted to do more. To<br />
actively help children in hospitals, he set<br />
up the Clown Care Unit in 1986. A few years<br />
later, the Austrian-Belgian Princess Stephanie<br />
brought the concept to Europe and in 1992 Dutch<br />
oncologist Tom Voûte launched the CliniClowns<br />
initiative in the Netherlands. Clowns now operate<br />
(not literally!) in hospitals in over 50 countries.<br />
A BRIGHT AND JOYFUL TOUCH<br />
To find out more about CliniClowns, we talked<br />
to Ilja van Alten and Rob Terwijn. She is the<br />
communications coordinator at CliniClowns<br />
and he is CliniClown Peer. They told us about<br />
the background, rationale and ambitions of<br />
this special organisation. Ilja: ‘We want to bring<br />
a bright and joyful touch into difficult situations.<br />
There are also convincing studies which<br />
demonstrate the effect. In the beginning,<br />
doctors and parents could see that children<br />
were more comfortable in their own skin and<br />
found it easier to cope with treatment if they<br />
had been in contact with CliniClowns. This<br />
has now also been substantiated by means of<br />
research. For example, they need less sedation,<br />
are less afraid, more relaxed and better able to<br />
cope with their emotions – precisely because<br />
they had a visit from a CliniClown.’<br />
Rob Terwijn<br />
CliniClown Peer<br />
SERIOUS PREPARATION<br />
CliniClowns can conjure up something<br />
out of nothing and achieve a great deal<br />
with very little. Rob says: ‘We look at the<br />
child, not the sick child. It's not about<br />
what a child can't do, but what he or<br />
she can do as everything is possible in<br />
the imagination. Generally speaking,<br />
we work in pairs’, says Rob, ‘and the<br />
work doesn't involve going in wearing<br />
face paint and oversized shoes and just<br />
doing a few tricks by the bedside. It's<br />
a completely different thing. Each visit<br />
starts with a discussion with the hospital's<br />
educational staff. They know the patients<br />
and the situation within the hospital, and<br />
after this discussion we will be well prepared<br />
when we start.’ CliniClowns therefore<br />
has an excellent relationship with virtually<br />
all Dutch hospitals which have a paediatric<br />
department, as well as rehabilitation clinics,<br />
hospices and schools.<br />
IMPROVISATION AND INTUITION<br />
Years ago, before Rob became a CliniClown,<br />
he worked as a speech therapist. He also<br />
worked with vulnerable children at that<br />
time and the ability to empathise played an<br />
important role. Rob also performed a great<br />
deal in the theatre and trained as a drama<br />
teacher. At some point, he heard that working<br />
for CliniClowns was a fully-fledged job and<br />
not a voluntary role, as many people think. He<br />
immediately knew what he wanted to do, this<br />
was his calling. After his third audition, he was<br />
accepted and then took the internal training<br />
to become a CliniClown. ‘As a CliniClown, you<br />
always look to see what is in the space when<br />
you go in. The child, the equipment, the<br />
parents, other children. It's always improvisation.’<br />
Rob chooses his words with care. ‘Our interaction<br />
is entirely based around the person<br />
in the hospital bed. The most important thing<br />
is to quickly grasp what is needed and what<br />
is possible. Every hospital room is a new opportunity<br />
to achieve something through play,<br />
24<br />
25
Other Sectors<br />
Ilja van Alten,<br />
communications<br />
coordinator at<br />
CliniClowns<br />
"WE WOULD REALLY LIKE TO<br />
BE PRESENT WHERE WE ARE<br />
MOST NEEDED."<br />
theatre or music. Anything is possible and<br />
nothing is compulsory. Of course I start off<br />
cautiously and on a small scale, but my experience,<br />
people skills and intuition quickly allow<br />
me to establish the possibilities.’<br />
NOSE CABINET<br />
CliniClowns is a very popular good cause, but<br />
that doesn't mean that clown candidates are<br />
just there for the taking. Plenty of applications<br />
are received but strict conditions apply, says<br />
Ilja. ‘The people who we accept are already<br />
clowns. They need to have experience and<br />
often have a solid theatre training behind them.<br />
With our training and experience, we stick the<br />
word Clini in front of it. They learn how to play<br />
in front of vulnerable children, how to deal with<br />
hygiene requirements and how to tailor their<br />
performance to vulnerable children.’ When<br />
clowns start working for CliniClowns, they<br />
choose a clown name (if they don't yet have<br />
one) and their own clown nose. That makes<br />
every clown unique. ‘We have a nose cabinet<br />
with all different kinds of noses and the<br />
clowns get to choose their own nose from<br />
the selection available. We are currently<br />
working to develop an academy. At the moment,<br />
the training mainly takes place on the<br />
job. CliniClowns generally visit the children in<br />
pairs and a third clown can accompany them<br />
as a trainee.’<br />
MAKING AN EVEN BIGGER<br />
DIFFERENCE<br />
CliniClowns visit regular hospitals on regular<br />
days. They reach around 90,000 children every<br />
year, with over 80 clowns. Pilots are currently<br />
being carried out to see how CliniClowns<br />
could make an even bigger difference. ‘We<br />
would really like to be present where we are<br />
most needed. For example, we can provide a<br />
distraction when a child is being prepped for an<br />
operation or needs some stressful treatment.<br />
We have also started performing for people<br />
with dementia’, says Ilja. As a result of their<br />
illness, it is often harder to get through to these<br />
people but CliniClowns genuinely manage to<br />
make contact. A visit from a clown is relaxing,<br />
enjoyable, surprising and moving. Research has<br />
also shown that the atmosphere in a care home<br />
improves when CliniClowns come to visit. As a<br />
result, CliniClowns are shining their bright and<br />
joyful light on more and more places.<br />
POWERFUL EMOTIONS<br />
The work of a CliniClown is intense, as Rob is<br />
the first to testify: ‘When I had just started working<br />
as a CliniClown, I experienced something<br />
I will never forget. I went alone to visit a girl<br />
who only had a very short time to live. When I<br />
reached the department I was advised not to<br />
visit her, but her father saw me in the corridor<br />
and asked me to come in. The girl (she was<br />
around 8 or 9) was very thin and fragile. In the<br />
end, I only played my ukulele and sang her a<br />
sweet little song while she stroked the teddy<br />
bear I always carry with me. During this short<br />
while, I stayed in my role. Wearing a clown nose<br />
really helps at times like that, it offers a kind of<br />
protection. But when I left the room and later<br />
took off my nose, I experienced some powerful<br />
emotions. It still gets to me now when I tell<br />
people about it.’<br />
His professional attitude allows Rob to cope<br />
with witnessing misery and sadness. Despite<br />
the sadness, Rob feels a sense of pride that he<br />
can be there during these extremely intimate<br />
family moments and play a modest role in<br />
them.<br />
DONATIONS<br />
Donations have been the driving force<br />
behind the organisation since its launch<br />
in 1992. Donations, sponsors and volunteers<br />
are required in order to carry out<br />
the work. CliniClowns constantly draws<br />
attention to its activities by means of<br />
various campaigns and promotions. This<br />
is essential in order to generate income.<br />
Only this will allow the organisation to<br />
keep on steering its own path and reach<br />
as many people as possible.<br />
Would you like to find out more?<br />
Visit cliniclowns.nl.<br />
Starting<br />
<strong>2018</strong> together,<br />
really together!<br />
Aartsenfruit organised its New Year’s<br />
Reception at Domein Oogenlust in<br />
Eersel. All of the aartsenfruit employees<br />
were welcomed in a greenhouse<br />
which was beautifully lit and decorated.<br />
The programme continued in a stylish<br />
presentation room. In 2017, aartsenfruit<br />
experienced rapid growth, and Jack<br />
Aartsen took the opportunity to thank<br />
everyone for their unremitting efforts,<br />
achieving world-class results. Another<br />
area that aartsenfruit excelled in was ICT,<br />
while the Aartsenfruit Kids Foundation<br />
also managed to undertake many wonderful<br />
projects.<br />
The programme was also themed<br />
around togetherness, collegiality and<br />
nonstopfresh. Jack introduced videos<br />
presented by Carla van Loon, which<br />
were funny and to the point. People<br />
working at aartsenfruit explained their<br />
personal connections to the company<br />
and with colleagues, all stories bringing<br />
everyone even closer together.<br />
Architects Jan Geysen and Pascal<br />
Grosfeld brought everyone up to date<br />
on all the new construction projects.<br />
The new Hong Kong office and all<br />
the staff there were addressed. And<br />
everyone who began their careers at<br />
aartsenfruit in 2017 was introduced.<br />
The event was rounded off with a<br />
walking dinner with live cooking,<br />
giving everyone the opportunity to<br />
catch up with colleagues.<br />
26<br />
27
28 29
<strong>Stop</strong> boring.<br />
Start<br />
boarding.<br />
aartsenfruit<br />
.com/vacatures<br />
Schoonbee Landgoed:<br />
THE GROWER WHO<br />
TEACHES PEOPLE TO<br />
READ AND WRITE<br />
A partnership that has been growing since day one. That description is how the<br />
South African company Schoonbee Landgoed sees the working relationship<br />
with aartsenfruit. The grower describes itself as a business with citrus fruits,<br />
grapes and people. As it stands, the grower indirectly takes cares of some<br />
10,000 people. In this 'Supplier in the Spotlight', we talk with Gert Upton, the<br />
company's marketing and sales manager.<br />
31
Today the blossoming citrus trees are standing<br />
proud on 850 hectares of premium citrus growing<br />
land in the Loskop Valley, producing a high yield of<br />
novel varieties, carefully selected for their production<br />
ability and world class eating experience. The<br />
subtropical climate in the Loskop Valley also allows for<br />
good colour and brix favoured by buyers worldwide.<br />
The packing facility is adjusted annually, in order to<br />
accommodate the anticipated production growth.<br />
The company aims to maintain its leading position<br />
in South Africa this way.<br />
Meeting with aartsenfruit<br />
Schoonbee Landgoed exports fruit to 33 countries<br />
in Asia, America, Europe and elsewhere. Gert met<br />
the aartsenfruit team during the Asia Fruit Logistica<br />
trade fair in Hong Kong in 2015. A new partnership<br />
was created. 'The season for Asia was too close<br />
to start working together for that part of the world<br />
during 2015. However, we were able to start in<br />
the European market.' Since then, the partnership<br />
has expanded. Last year, Schoonbee Landgoed<br />
produced citrus fruits and grapes for the Asian<br />
and European markets on behalf of aartsenfruit.<br />
The company operates under its own ‘Schoonbee<br />
Landgoed’ brand.<br />
FLTR: Leo van der Giesen (aartsenfruit), Gert Upton (Schoonbee) and Menno van Breemen (aartsenfruit).<br />
Most valuable asset<br />
Limpopo, the northernmost province in South<br />
Africa, is home to the lush Loskop Valley.<br />
Schoonbee Landgoed's picturesque farm is<br />
located in the heart of the fertile valley. Citrus<br />
fruits and grapes are cultivated on 3,000 hectares.<br />
The farm employs 700 people on a permanent<br />
basis and an additional 1,300 during harvest time.<br />
Its employees are considered its most valuable<br />
asset. 'We always say: we're a farm with citrus<br />
fruits, grapes and people. If we take good care<br />
of our employees, they will do the same for their<br />
family members. Thus, if we employ 2,000 people,<br />
we indirectly take care of 10,000 people.'<br />
Training centre<br />
At Schoonbee Landgoed, 'taking care' extends<br />
further than paying employees a monthly salary.<br />
The company supports schools in the region<br />
and is currently building its own health clinic. In<br />
addition, the company is in the planning phase of<br />
building a training centre to help employees with<br />
basic skills such as reading and writing. “We also<br />
want to pass along our farming-related expertise”,<br />
says Gert Upton.<br />
Source of inspiration<br />
Mutual trust is important in the company because<br />
it makes employees feel involved. This idea was<br />
conceived by Gert Schoonbee, Gert Upton's<br />
grandfather. He founded Schoonbee Landgoed<br />
in 1971. In the beginning, his focus was on<br />
tobacco, cotton and corn. Later, it became fruit.<br />
Gert Sr. was a remarkable man who received<br />
numerous awards. He was chairman and<br />
member of various committees in South Africa's<br />
agricultural sector. Moreover, he was a man who<br />
never gave up and constantly challenged himself<br />
as well as the people around him to do better.<br />
Although he died in 2011, his mindset lives on in<br />
the company. 'He inspired many people in terms<br />
of work, but he also instilled confidence in a lot of<br />
people. Working with him wasn't always easy; he<br />
was very results-oriented. However, he loved the<br />
employees, which had a positive effect within the<br />
farm', Gert Jr. said.<br />
Today, the quality he engraved in the people<br />
are seen in the second and third generation<br />
managing this family-owned farm.<br />
Special packing facilities<br />
During the 1990s, Schoonbee Landgoed took<br />
the lead in the region's grape farming operations.<br />
The first grape harvest was packed in Gert Sr's<br />
garage in 1994. Today, the farm boasts 380 hectares<br />
of lush vineyards under net covering, which<br />
supplies an extensive range of the best seedless<br />
and seeded table grape varieties available in the<br />
world. This exciting growth pushed the existing<br />
facility to the maximum. A new 8.000m² packing<br />
facility was required. Production capacity was<br />
increased to more than 1.1 million cartons<br />
annually.<br />
Expansions to the current 11 000m² citrus<br />
packing facility are also planned to assist with<br />
the planned 3 million cartons annually.<br />
Trend-setting position<br />
Schoonbee Landgoed’s oldest citrus orchard<br />
dates from 1981, when the founder Mr Gert<br />
Schoonbee planted the first valencias. His aim<br />
was to transform Schoonbee Landgoed into<br />
a reputable citrus producing and exporting<br />
farm.<br />
Year-round farming<br />
Gert describes the working relationship as fantastic.<br />
'This partnership has been growing since day one.<br />
We reinforce each other, maintain good contact,<br />
are on the same page and can be direct. It's one of<br />
our best working relationships and we look forward to<br />
the future'. According to Gert, Schoonbee Landgoed<br />
is a good partner for aartsenfruit because the company<br />
is able to farm year-round. 'This aspect allows them<br />
to work with a single grower while knowing that the<br />
grapes and citrus fruits are of the same high quality.'<br />
South African humor<br />
For this issue of nonstopfresh, the theme is humor.<br />
Gert is an articulate man who enjoys a joke. But<br />
he is not the only one; in South Africa, humor plays<br />
a key part in everyday life. 'To us, the South African<br />
government doesn't always take the right decisions,<br />
so we make a joke about it. Our humor is very<br />
open and direct.' Consequently, Gert's jokes do<br />
not always make sense in other parts of the world.<br />
'You may find yourself in an awkward position as a<br />
result; after all, you're making a joke that isn't funny<br />
to them as they don’t understand the context<br />
thereof', says the marketing manager with a laugh.<br />
Fascinating diversity<br />
He thinks that South Africa is a wonderful country.<br />
Most of all, he loves the people, the weather and<br />
the nature. 'It's a fantastic place and we're very<br />
proud of having the privilege to be part of it. There<br />
is so much potential for this country. Thousands<br />
of people from other countries live here, creating<br />
a world in one country. It brings about a fascinating<br />
diversity in a sympathetic country.'<br />
Continued growth together<br />
He sees a bright future for Schoonbee Landgoed.<br />
Over the next three to five years, the company<br />
wants to sell up to 20 per cent more. 'At the same<br />
time, we're looking into whether selling blueberries,<br />
apples, avocados and nuts would be profitable.'<br />
And how does he envision the partnership with<br />
aartsenfruit in future? 'The growth in recent years<br />
clearly shows the potential for continued growth<br />
together. We can ensure the timely growth, packing<br />
and transport of the fruit that the aartsenfruit team<br />
needs.'<br />
IN SOUTH<br />
AFRICA,<br />
HUMOR<br />
PLAYS A KEY<br />
PART IN<br />
EVERYDAY LIFE<br />
Gert Upton<br />
32 33
Lettuce fly around<br />
the whole world<br />
with aartsenfruit.<br />
On why humour should always be nonstopfresh<br />
No humour-themed issue would be complete without<br />
some jokes that were left at the drawing board.<br />
As Einstein once said, ‘creativity is intelligence having<br />
fun’. While that sounds as praise that we don’t deserve,<br />
the fact is that the best ideas only come after you’ve<br />
purged the bad puns from your system – which is very<br />
often exactly what happens in creating the various<br />
aartsenfruit campaigns and ideas. First, we have to<br />
get the fruit- and vegetable-related jokes and puns<br />
out of our system before we get to anything good.<br />
Tongue-in-cheek<br />
Every good campaign should be a little tongue-incheek,<br />
as humour is a great way to liven up any type<br />
of communication. Take the aartsenfruit nonstopfresh<br />
campaign, for instance. Our role as an international<br />
gateway makes aartsenfruit into a large and important<br />
player in the field, but we remain quite likeable by<br />
projecting that image on the world of fruits and<br />
vegetables. Instead of marketing fruits and vegetables,<br />
we show bananas boarding planes and green beans<br />
checking in. We even make a kiwi fly.<br />
Cabbage crew<br />
Of course, humour can be quite tricky. You have to make<br />
sure not to take it too far and to strike the proper balance;<br />
especially when you’re an international company such as<br />
aartsenfruit. What makes us laugh out loud here in Breda<br />
might raise a sour laugh over in Chile or an eyebrow in<br />
distress over in Hong Kong. As such, we have to remain<br />
critical and many jokes will be discarded before they<br />
leave the room. That’s why the ‘cabbage crew’ went<br />
down along with their airplane and why you never<br />
have to ‘lettuce fly around the world’.<br />
<strong>Non</strong>stopfresh<br />
One of the most important ingredients for a good joke<br />
is relevance. Take, for instance, the banana printed on<br />
the aartsenfruit cycling jerseys. This image is a nod to the<br />
many cyclists who go out there with a banana in their<br />
back pockets. Within the theme of nonstopfresh, we are<br />
always looking to find that tongue-in-cheek approach,<br />
that bit of humour which distinguishes aartsenfruit as the<br />
unique, fun and likeable brand that it is today. It’s just one<br />
more way in which we strive to be nonstopfresh.<br />
This is your<br />
cabbage<br />
crew<br />
speaking.<br />
Breda, Venlo, St. Katelijne - Waver, Hong Kong<br />
nonstopfresh<br />
aartsenfruit.com<br />
34 35
Customer Service<br />
CUSTOMER<br />
Where would<br />
aartsenfruit be without<br />
customers? That's right,<br />
there would be no<br />
aartsenfruit! Time to get<br />
acquainted with one of<br />
our customers: Teunissen –<br />
De Verse Verleiding.<br />
SERVICE<br />
Marcus Teunissen greets<br />
us with a big grin. We<br />
receive a warm welcome<br />
to Oudenbosch and we<br />
immediately get the<br />
sense that we are in the<br />
right place, considering<br />
Marcus Teunissen is<br />
brimming with ideas!<br />
The<br />
greengrocer<br />
who happily<br />
broadens his<br />
horizons<br />
the theme of this issue<br />
(humor!). First and<br />
foremost, however,<br />
Marcus is a born<br />
entrepreneur, brimming<br />
with ideas as well as the<br />
energy to see them to<br />
fruition.<br />
Humor and silliness<br />
Humor is important to Marcus. It is part of his<br />
character and he incorporates it into his work. At<br />
the market, of course, but also in his marketing<br />
activities. He loves to be the funny guy; after all,<br />
you can get a lot done with a little bit of silliness.<br />
At the same time, if he is not taken seriously<br />
when he wants to be, Marcus quickly and clearly<br />
speaks his mind.<br />
37
Customer Service<br />
Humor is important to Marcus Teunissen.<br />
“You can get a lot done with<br />
a little bit of silliness.”<br />
Would-be baker<br />
Teunissen – De Verse Verleiding is a family business,<br />
currently in its third generation. Marcus' grandfather sold<br />
fruit and veg on the street. Marcus’ father took over his<br />
sales route and in 1956 opened his own market stand<br />
at the age of 13. It was a huge success and became the<br />
family's main source of income, especially with the addition<br />
of new markets. Originally, Marcus wanted to be a<br />
baker rather than a greengrocer. After primary school, he<br />
enrolled in bakery school and spent Saturdays working<br />
in Pieter Nagelkerke's bakery. The work suited him, and<br />
he kept at it for five years. Around the time he turned<br />
18, Marcus found himself having doubts about the next<br />
phase of his education. His parents suggested he join the<br />
family business for a year, to give himself some breathing<br />
room to think it all over. Pretty soon, he was so involved<br />
with everything that his father began giving him more<br />
and more responsibility. In the process, as he worked for<br />
the company, Marcus slowly developed into an entrepreneur.<br />
In 2010, Marcus took over the entire business from<br />
his parents; before long, the enterprise had a distinctive<br />
name: Teunissen – De Verse Verleiding.<br />
Upfront style of doing business<br />
As it has always done, Teunissen sells a lot of regional<br />
products, but there is also a close partnership with<br />
aartsenfruit. Marcus' father and grandfather did business<br />
with aartsenfruit, too. They saw aartsenfruit's growth and<br />
development first-hand. According to Marcus, aartsenfruit<br />
is always innovative, which is one reason it serves as an<br />
example. It offers a wide variety of products, and Marcus<br />
has gradually expanded his order over the years. The<br />
most important reason he does business with aartsenfruit,<br />
however, is the high quality of the products. Marcus also<br />
values aartsenfruit's own brands. In addition, the upfront<br />
style of doing business appeals to him: action, not words.<br />
It suits his particular personality well.<br />
New role<br />
In the meantime, the company has about 20 employees<br />
(including Marcus' parents), and De Verse Verleiding does<br />
business at 5 markets in the region. Marcus continues to<br />
enjoy working at the market. He likes the contact with his<br />
customers, and enjoys selling and setting up the mobile<br />
stand in summertime when the first customers are eager<br />
to do their shopping in the early summer morning. In the<br />
future, however, he hopes to spend less time on selling<br />
and more time on new developments and managing the<br />
business.<br />
New developments<br />
In addition to taking his business to the market, Marcus<br />
wants to be a delicious 'fresh temptation' (the English<br />
translation of 'Verse Verleiding') in all sorts of different<br />
areas. In 2010, he expanded to online sales. Although<br />
it did not take off immediately, he set up a fully-fledged<br />
webshop in 2015 aimed at consumers and catering<br />
professionals. Online business began increasing from that<br />
moment onward. Marcus is always working on new ideas<br />
as well. For example, he is busy marketing Werkfruit, a<br />
system in which businesses buy small crates of fruit for<br />
their employees or clients each week. Considerable time<br />
and energy is being put into the Teunbox, too. This is a<br />
subscription service in which consumers receive a meal<br />
box containing regional products and recipes at set times.<br />
The service should be up and running by the end of this<br />
year. There is even the possibility that Marcus Teunissen<br />
will open a brick-and-mortar business at some point.<br />
It would have room for shopping, takeaway and a<br />
restaurant, and the focus would be on the experience.<br />
He envisions the De Verse Verleiding shop as an<br />
experimental garden: a place where consumers<br />
can be inspired and where he can work out<br />
and test ideas in practice.<br />
Social media<br />
To help realise his ambitions, the goodnatured<br />
entrepreneur pays considerable<br />
attention to social media, such as Facebook, Twitter,<br />
LinkedIn and Instagram. Marcus sees it as an ideal way to<br />
communicate with customers and potential customers.<br />
He uses social media to share delicious recipes and great<br />
offers, as well as funny photos and videos. Of course,<br />
intensive involvement is key. That is the only way you can<br />
use social media successfully.<br />
Sharing online success<br />
Thanks to its hard work, Teunissen – De Verse Verleiding<br />
has a very strong presence in West-Brabant, and it will<br />
continue to focus on this region. At the same time, expansion<br />
is calling De Verse Verleiding. Today, the enterprise is<br />
in excellent shape, and Marcus sees opportunities for sharing<br />
the online business concept with other locally active<br />
entrepreneurs in the fruit and vegetable sector throughout<br />
the Netherlands. Marcus knows first-hand how much<br />
development time it takes to make a webshop successful,<br />
and there is no need for his fellow entrepreneurs to<br />
re-invent the wheel. De Verse Verleiding will be a strong<br />
national online concept that offers entrepreneurs extra<br />
revenue opportunities. This concept can be used on the<br />
basis of a percentage of the newly generated turnover.<br />
Marcus is convinced of the opportunities because there is<br />
a need everywhere for quality, a price-conscious assortment,<br />
local products and entrepreneurs who gladly and<br />
passionately go the extra mile.<br />
38 39
What is typical aartsenfruit? How does this family business<br />
stand out from the pack? In a series of articles entitled<br />
‘Typical aartsenfruit’, we take a closer look at the<br />
characteristics of the company. In previous articles,<br />
we described quality control, the product range, talent<br />
development, brand policy and financial reliability.<br />
TYPICAL<br />
aartsenfruit<br />
THAT’S WHAT YOU CALL<br />
THIS TIME, THE TOPIC IS • QUIRKINESS •<br />
The outside world<br />
To the outside world, aartsenfruit may appear<br />
characteristically quirky. In a nutshell, quirkiness<br />
means having peculiar or unexpected traits or<br />
aspects. If you consider this definition without<br />
being judgemental, it’s a strong asset. Without<br />
quirky entrepreneurs, inventors and intellectuals,<br />
there would be fewer developments and innovations.<br />
Quirky people discover, dare and do.<br />
Stubborn<br />
There are people who confuse quirky with<br />
stubborn. Stubborn is generally understood to<br />
mean somewhat obstinate. This notion differs<br />
fundamentally from being quirky. At aartsenfruit,<br />
people simply see the value of being somewhat<br />
self-willed. Younger people can sometimes be<br />
unreasonably obstinate. They easily cross the<br />
divide between being somewhat obstinate and<br />
being unreasonable. By gaining experience,<br />
making mistakes and getting it completely<br />
wrong on occasion, you learn that being unreasonably<br />
obstinate gets you nowhere. And when<br />
a person learns how far to go, they can harness<br />
the benefits of being self-willed.<br />
Unique strategy<br />
aartsenfruit conducts business in a distinctive<br />
way. The company is not a follower. It does not<br />
look at other companies to replicate their<br />
performance. This family business has its own<br />
strategy, which is reflected in all aspects of the<br />
business: commerce, staffing, culture, and<br />
renovation and expansion, to name just a few<br />
areas. Everything is done in a<br />
unique manner. It is etched in the<br />
company’s DNA.<br />
In the DNA<br />
Right from the start, being quirky has been part<br />
of the company, which can be<br />
traced back to the Aartsen family.<br />
The people who lead an organisation,<br />
company or department<br />
influence their colleagues. This situation is no<br />
different at aartsenfruit, where quirkiness filters<br />
down from above. The leadership style sets the<br />
tone for the organisation as a whole. This<br />
approach has achieved success for more than<br />
110 years. Obviously, being quirky is not the only<br />
way to succeed in business, because there are<br />
countless organisations that do things differently<br />
and are also very successful. However, for<br />
aartsenfruit, this approach bears fruit.<br />
In practice<br />
Steadfastly pursuing a strategy is also a form of<br />
being quirky. For example, aartsenfruit doesn’t<br />
work with chain stores and the company does<br />
not do exports itself, even though its competitors<br />
do and aartsenfruit has sufficient opportunity to<br />
follow suit. Yet these strategic choices are well<br />
considered, as aartsenfruit does not fall in line. Yes,<br />
this attitude could certainly be considered quirky.<br />
The company also takes a unique approach to<br />
recruiting staff. They don’t headhunt staff from<br />
other companies; aartsenfruit trains its own<br />
employees. While some have said that this<br />
strategy makes aartsenfruit a training institute for<br />
others, it’s largely a training institute for aartsenfruit<br />
itself because its employees are generally<br />
very loyal, simply because they enjoy their work<br />
and receive the recognition that they deserve.<br />
Quirky employees<br />
Of course, Jack Aartsen has clear ideas and views<br />
on how the company should be run, but he<br />
appreciates everyone’s input. Opposition is<br />
indispensable. The directors and management<br />
team certainly influence the company’s development.<br />
They improve everything with their ideas,<br />
plans and experience. Aartsenfruit wouldn’t<br />
become better, more successful or more fun if its<br />
directors and management team consisted solely<br />
of yes-men and -women. Everyone has their own<br />
point of view, contributes something unique and<br />
ultimately influences the joint decisions. Being<br />
somewhat quirky and constructively stubborn is<br />
also necessary for the commercial department to<br />
function properly. Yes-men and -women and<br />
people who quickly change their minds don’t<br />
really add value to the commercial team.<br />
Right from the start, being quirky<br />
has been part of the company,<br />
which can be traced back to the<br />
Aartsen family.<br />
Quirky partners<br />
What is expected of partners? Cooperating<br />
with partners internationally works best if you<br />
see eye to eye when it comes to standards,<br />
values, beliefs and cultures. If it clicks, both<br />
parties get the best out of working together. If<br />
there are no similarities, or only a few,<br />
cooperation is often short-lived. A relationship<br />
based on mutual trust works better among<br />
like-minded people. Quirky partners also offer<br />
input, ideas and developments from which<br />
aartsenfruit can learn and grow. Note that you<br />
don’t always have to agree completely,<br />
because there are partners who are even more<br />
quirky and stubborn than aartsenfruit. However,<br />
when working on the basis of mutual respect,<br />
recognition and common commercial ground,<br />
there are endless possibilities.<br />
Critical customers<br />
At the other end of the spectrum, you have<br />
aartsenfruit’s customers. Being quirky or, more<br />
specifically, critical isn’t an unfamiliar characteristic<br />
of the company’s broad customer base.<br />
Critical customers keep an organisation alert<br />
and on its toes, while quirky customers ask<br />
questions that ensure everyone’s attention.<br />
Such customers also force the company to be<br />
critical of itself. In this capacity as well, they are<br />
indispensable.<br />
Genuine compliment<br />
Distinctive, self-willed, quirky. If the outside world<br />
sees aartsenfruit as quirky, the company takes it<br />
as a genuine compliment. Now that’s what you<br />
call typical aartsenfruit.<br />
40<br />
41
Cooking up a change: Het Eglantierken in Hoogstraten<br />
Het Eglantierken<br />
in Hoogstraten<br />
averse<br />
to culinary<br />
whims<br />
For many years, nonstopfresh<br />
magazine (called Refresh back<br />
then) was a welcome guest at<br />
restaurant Het Eglantierken in<br />
Hoogstraten, Belgium for the<br />
Cooking up a change column.<br />
Now, we are back to talk with<br />
owner Kathy Joosen and chef<br />
Niels van Mechelen. Something<br />
else has returned: a delicious<br />
recipe.<br />
42<br />
43
New style<br />
The previous chef left Het Eglantierken several years ago and Niels<br />
has been in charge of the kitchen ever since. He gradually reorganised<br />
the kitchen to his liking; after all, it is only logical that he has<br />
his own style, taste and opinions. Kathy: ‘We really had to develop a<br />
new style. Although difficult at first, it quickly fell into place.’<br />
Open kitchen<br />
‘We changed everything’, Kathy says. ‘The open kitchen is new,<br />
we adapted the interior and the lighting is new as well. A more<br />
homey atmosphere was created. Paying attention to the guests is<br />
very important at Het Eglantierken, which was part of the reason<br />
for choosing an open kitchen. The open kitchen creates much more<br />
contact between the guests and the kitchen staff, which includes<br />
cook Maarten. That’s good and really pleasant, because it is much<br />
easier for them to get reactions from the guests’.<br />
No whims<br />
They overhauled the menu, of course. Hoogstraten is home to many<br />
dining establishments and it is imperative to stand out. In this case,<br />
they chose quality. ‘We’re averse to any culinary whims in the kitchen.<br />
In order to cook well, we use fresh and high-quality products.<br />
We opted for a three-course menu at a fixed price. In addition, there<br />
are several pricier dishes available to order. With four starters, four<br />
mains and four desserts, we offer a varied menu’, Kathy explains.<br />
New lunch menu each week<br />
‘Another way to stand out is by offering a different lunch menu each<br />
week. As we are really good in doing so, it attracts a lot of people’,<br />
Kathy continues. ‘We always post the menu on Facebook, and it’s<br />
fun to see that people really respond to it. In addition to the fixed<br />
lunch menu, guests may also order à la carte. We are flexible and<br />
welcoming, we think along with our guests and we try to honour<br />
their wishes.’<br />
Wine and beer<br />
Het Eglantierken has a novelty: the beer sommelier. Niels is excited<br />
to talk about it. ‘We have given specific wine recommendations<br />
alongside the dishes for years. The more exclusive wines are also<br />
available by the glass, all depending on the food. Our guests really<br />
appreciate it. At some point, we decided to recommend certain<br />
beers to go with the dishes. We work with a beer sommelier. Although<br />
we are always looking for new things, they have to fit who<br />
we are. In this case, it fits Het Eglantierken perfectly. Delicious and<br />
surprising combinations can be made with beer.’ Kathy adds: ‘We<br />
have a beer list featuring really lovely and different beers. There are<br />
even people who choose a beer first and then pick the food that<br />
goes with it, because they really want to have that specific beer. We<br />
see that there are quite a few people who don’t drink wine but do<br />
like beer.’<br />
From bicycle to sports car<br />
Kathy: ‘As we have a fairly small team, we are very much in tune<br />
with one another and the guests can see that as well, of course. Het<br />
Eglantierken attracts a diverse clientele. There are people who come<br />
by bicycle and people who park their flashy sports car. They all share<br />
the wish to enjoy good food as well as to receive a warm welcome<br />
and friendly service.’<br />
On the right track<br />
Success does not just happen. It is important to work very hard every<br />
day and to change with the times. Kathy and her team try to ask<br />
the guests the right questions and they listen to the guests, making<br />
sure that everyone is happy. As Kathy sees it, if you are no longer<br />
able to pay attention to your guests, you simply have to call it quits.<br />
‘We’re on the right track now. You never know what the future will<br />
bring, but I would like to continue along this path. We make people<br />
very happy by surprising them with attention and delicious food.<br />
Business has never been better. That’s quite something, isn’t it?’<br />
Cooking up a change: Delicious spring dish<br />
Smoked<br />
eel with<br />
beetroot<br />
and apple<br />
Ingredients (serves 4)<br />
• 8 beetroots<br />
• salt and pepper to taste<br />
• 1 pomegranate<br />
• 7 Jonagold apples<br />
• butter<br />
• 2 limes<br />
• 1 star anise<br />
• 1 blade of lemon grass<br />
• pinch of sugar<br />
• 350 g smoked fillet of eel<br />
• 2 tbsp balsamic syrup<br />
• 2 tbsp extra virgin olive oil<br />
• 2 jars of brown beech mushrooms<br />
• 1 bunch of chervil<br />
Preparation<br />
1. Boil six unpeeled beetroot in salted water.<br />
2. Rub off the skins under cold running water and put the cooked<br />
beetroot in the refrigerator to cool.<br />
3. Cut the pomegranate in half and tap a spoon against the rind to<br />
release the edible seeds. Divide the halves into pieces.<br />
4. Peel six apples and cut into pieces. Lightly sauté the apple in butter<br />
(without browning the pieces) together with the juice of one lime,<br />
star anise, lemon grass (sliced into two pieces) and a pinch of sugar.<br />
Cover the pan and leave the apple to finish cooking slowly on low<br />
heat.<br />
5. Remove the star anise and lemon grass. Using an immersion<br />
blender, purée the apple into a smooth cream. Add a small pat of<br />
butter and lime zest at the end. Transfer the apple cream to a pastry<br />
bag or squeeze bottle and put in the refrigerator to cool.<br />
6. Cut the smoked eel into pieces (about 2 cm).<br />
7. Slice the beetroot and one apple into neat, long, narrow strips and<br />
season with the juice of one lime, balsamic syrup, olive oil, pepper<br />
and salt.<br />
8. Sauté the beech mushrooms for a few minutes in butter, season with<br />
salt and pepper.<br />
If you want to add an extra touch to this dish, finish it with beetroot<br />
powder. To make this powder, slice two raw beetroot very thin and dry<br />
in the oven on baking parchment at 90 degrees Celsius for two hours.<br />
Allow the beetroot slices to cool slightly and then use a mixer to blend<br />
them into a fine powder.<br />
To serve<br />
1. Place the beetroot onto the plates and divide the slices of smoked<br />
eel between them.<br />
2. Neatly squeeze dollops of apple cream on top of the beetroot.<br />
3. Divide the pomegranate and beech mushrooms between the plates.<br />
4. Finish with beetroot powder and sprigs of chervil.<br />
Seasonal products<br />
At Het Eglantierken, they do not necessarily look for trendy new<br />
products. Currently, using all sorts of flowers as garnishes is popular,<br />
but Niels and Maarten do not feel obliged to embrace this trend.<br />
‘What’s really fun is to bring back old-fashioned products, such as<br />
parsnip, celeriac and beetroot, to use them in a surprising way. Beetroot<br />
shows up in the recipe as well. To me, beetroot and apple is an<br />
ideal combination. Pomegranate also works nicely. It is delightfully<br />
fresh, springlike and perfectly suited to making at home. I really<br />
enjoy using seasonal products. It’s absolutely wonderful, especially<br />
in the spring, of course.’<br />
Kathy and Niels have several fabulous beer<br />
and wine recommendations for this fresh dish.<br />
Framboise Boon - Boon Brewery (Brouwerij Boon)<br />
This spontaneously fermented beer is made from young lambic, aged in<br />
wooden barrels with 300 grams of ripe raspberries per litre and a small<br />
added amount of sour cherries. The perfect marriage of the delicate lambic<br />
flavour and the velvety ripe raspberries make Framboise Boon (5%) a<br />
pleasant rosé aperitif beer. The acidity of the lambic goes nicely with the<br />
acidity of the apple and the beetroot, contrasting beautifully with the<br />
oiliness of the eel.<br />
“If you are no longer<br />
able to pay attention to<br />
your guests, you simply<br />
have to call it quits.”<br />
beer<br />
& wine<br />
recommendations<br />
Weingut Claes ‘Feinherb’ Riesling<br />
In the Mosel wine region, the term feinherb refers to an ‘off dry’ wine, which<br />
applies to this lovely German Riesling from Weingut Claes. The delicate<br />
minerality of the wine brings excitement and balance with concurrent<br />
beautiful fruit tones such as wild peaches and apricot. It offers delicious<br />
freshness combined with a gorgeous sweet and sour balance.<br />
Laibach ‘The Ladybird’ Chenin Blanc – Stellenbosch<br />
Laibach proves that the Chenin Blanc can do fine without wood as well.<br />
The 25-year old ‘bush vines’ deliver the best of this grape variety: ripe,<br />
exotic fruit in the nose (pineapple and white peach) that also clearly comes<br />
to the fore in the mouth and gives the wine quite a bit of body. A touch of<br />
oiliness gives this South African wine superior culinary aspirations, while its<br />
sufficient acidity makes it just as suitable as an aperitif.<br />
44<br />
45
- aartsenfruit – Asia column -<br />
'From country to country'<br />
with aartsenfruit<br />
Asia<br />
Du zhe men, wǒ men zai ci huan ying nin!*<br />
Menno van Breemen has been Managing Director of aartsenfruit Asia in Hong Kong since 2012.<br />
*Welcome back in the column!<br />
When do you know<br />
you're Asian?<br />
If you're good at<br />
maths, travel in<br />
groups and always<br />
have at least 25 kg<br />
of rice in your<br />
suitcase...<br />
How do you cram 15 Dutch people in a<br />
car? By throwing a 10-cent coin onto the<br />
back seat... What do you call a very rich<br />
Chinese man? Cha Ching... Who is the<br />
only Chinese rapper? Vanilla Rice...<br />
Who enjoys this kind of humor?<br />
Humor is a global phenomenon, or is it?<br />
Everyone has a sense of humor, but do<br />
people in different parts of the world enjoy<br />
the same jokes? Why is it that people from<br />
different cultures don't always get each<br />
other's jokes and why do we think it's<br />
strange that people in China don't laugh<br />
at our jokes or vice versa?<br />
Diuliun and Guanxi<br />
While people in our culture often make jokes<br />
about politicians, dignitaries or other<br />
people's personal lives, this topic is<br />
something that people in Asia tend to avoid.<br />
The royal family is the butt of many jokes in<br />
the Netherlands, but would that still be the<br />
case if you were thrown in jail for deriding<br />
the royal family, as you are in Thailand?<br />
In Asia, you should also take care to avoid<br />
jokes that would cause someone to lose<br />
face in public. We call that notion 'diuliun' in<br />
Chinese. From a cultural point of view, the<br />
respect that one receives from others is<br />
extremely important. Such relationships are<br />
referred to in Chinese as 'guanxi'. Guanxi is<br />
very important in Asia. You develop<br />
relationships that go from friendship to a<br />
true family bond. This process makes it easy<br />
to do business with each other, because the<br />
foundation is very strong. Since it takes time<br />
to get to that point, people are highly<br />
invested in developing this status. For this<br />
reason, jokes that attack status are<br />
unthinkable. Western culture often uses<br />
humor as an outlet for any frustration that<br />
one feels towards authority, or even towards<br />
your boss. In China, where there's still such a<br />
rigid hierarchy, being rude about someone<br />
is therefore really something to avoid. So<br />
definitely don't expect anyone to laugh at<br />
these kinds of jokes. And if your job is<br />
important to you, don't make any jokes<br />
about your boss.<br />
Humor across generations<br />
As I wrote above, a sense of humor isn't<br />
universal: what is fine for one person can<br />
really annoy someone else. One very clear<br />
development is that the world is becoming<br />
smaller all the time. In a country such as<br />
China where the authorities like to control<br />
online content and public perception, they<br />
also have to deal with a large population,<br />
around 500 million of whom are always<br />
online on their phones. The spread of<br />
content, likely including satirical films about<br />
politicians, is a development that cannot be<br />
separated from the younger generations.<br />
That's because they have access to and<br />
contact with the outside world, where taking<br />
the mickey out of those in power is generally<br />
an accepted phenomenon.<br />
Try to see the joke<br />
In sum, it's clear that humor can be fun,<br />
but it's also easy to take a joke the wrong<br />
way. Before anyone feels offended by the<br />
few poor jokes in this column, I do want to<br />
remind everyone that laughter is healthy. It's<br />
also important to bear in mind that jokes<br />
are not usually intended to hurt anyone. Life<br />
is serious enough, so it'd be really tough to<br />
spend this many hours at the office without<br />
people having a sense of humor. Think<br />
about it! And before I forget: if you've read<br />
this column without laughing at least once,<br />
you simply do not have a sense of humor.<br />
At least that much is clear...<br />
Menno van Breemen<br />
Colophon<br />
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