Check out this post to learn how combining business intelligence through a smart call tracking software program can help you improve your business.
What Call Tracking and B.I. Do For Your Business Business intelligence is the process of bringing available data together to learn more about a business and the customers it serves. It’s an essential tool in the 21 st century. What You Can Learn from a Call Phone calls from customers provide essential information, but many businesses fail to realize this. Call tracking software enables your company to start effortlessly listening to calls to identify customer patterns and agent training opportunities. Purpose of Call Tracking