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Gardena Journal

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INFORMATION<br />

GENERAL INFORMATION<br />

AND USEFUL TIPS<br />

RATES<br />

Prices are in EUR and refer to half-board accommodations<br />

per person, with a two-person minimum occupancy per<br />

room, including the “<strong>Gardena</strong> Special” services and all taxes.<br />

A tourist tax will be added to the rates shown: 2.00 EUR per<br />

person (aged 14 years and over) per day until 31.12.2017 and<br />

2.50 EUR per person (aged 14 years and over) per day from<br />

01.01.2018, payable on departure. We reserve the right to<br />

adjust our prices to compensate for any increases in V.A.T.<br />

Uneaten meals will not be deducted and no reimbursements<br />

will be made for unused services.<br />

SURCHARGES<br />

Surcharge for full-board accommodations: 25.00 EUR per<br />

person per day. Comfort/Superior room or Suite used as a<br />

single: 80% surcharge.<br />

DISCOUNTS<br />

For the 3rd bed in a Superior room or Suite: 30% discount.<br />

Discounts will be applied to children sleeping in an additional<br />

bed in the same room or suite with two full-paying<br />

persons. The Special Advance Reservation Discount and the<br />

Special Offer for Return Guests are applied only to reservations<br />

booked in advance with the <strong>Gardena</strong> Grödnerhof Hotel.<br />

ARRIVAL/DEPARTURE<br />

On the day of arrival, rooms and suites will be available<br />

around 3 p.m. Please notify us if you will arrive after 6 p.m.<br />

On the day of departure, rooms and suites must be vacated<br />

by 12 noon. We will charge 100% of the price of the reserved<br />

stay for late arrivals or early departures. We suggest our travel<br />

cancellation coverage.<br />

RESERVATION CONFIRMATION<br />

Reservations are considered binding upon receipt of a<br />

deposit. The deposit can be paid by bank transfer, postal<br />

money order or credit card.<br />

CANCELLATION CONDITIONS<br />

For reservations cancelled up to 1 month prior to the date<br />

of arrival, nothing will be charged. For cancellations from 29<br />

to 15 days prior to arrival, 30% of the reserved stay will be<br />

charged, while 50% will be charged for cancellations from 14<br />

to 3 days in advance. For cancellations from 2 days or less in<br />

advance, and in case of late arrival or early departure, 100%<br />

of the total price of the reserved stay will be charged.<br />

TRAVEL CANCELLATION COVERAGE<br />

To protect yourself if you are forced to postpone your arrival<br />

or leave in advance, or to completely cancel your hotel reservation<br />

for health or other valid reasons, we suggest our travel<br />

cancellation coverage. Upon request, we will be pleased to<br />

provide additional information and the relative form.<br />

PACKAGES<br />

Packages are per person and must be booked with the<br />

<strong>Gardena</strong> Grödnerhof Hotel in advance. The services included<br />

in the packages cannot be changed nor can they be<br />

refunded if they are not used by guests.<br />

PAYMENT METHODS<br />

We accept cash (up to 2999.00 EUR ), traveller’s cheques,<br />

American Express, Diners, Visa and Euro / Mastercard.<br />

BEAUTY FARM<br />

For information about beauty and wellness packages as<br />

well as various individual treatments, baths and massages,<br />

ask for our detailed beauty brochure. We strongly suggest<br />

that you reserve specific treatments and schedules when<br />

booking your room. Guests will be billed for any treatment<br />

appointments that are cancelled less than 24 hours before<br />

the reserved date and time.<br />

PETS<br />

We’re sorry but pets are not allowed. Thank you in advance<br />

for your cooperation and understanding.<br />

This price list, which is valid through October 2018, cancels and replaces all previous versions. Errors and omissions excepted.<br />

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