Minnesota PHCC Contractor May/June 2018
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MN <strong>PHCC</strong><br />
<strong>May</strong> - <strong>June</strong><br />
<strong>2018</strong><br />
NEW HVAC<br />
SYSTEM TOOL<br />
REVEALS ‘BEST’<br />
OPTIONS EARLY ON<br />
Attracting & Training Top Industry Talent p. 8<br />
What Should You Post On Social Media? p. 22
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Store Name<br />
Address Line 1<br />
Address Line 2<br />
Store Name<br />
Address Line 1<br />
Address Line 2<br />
Store MINNEAPOLIS Name (612) 588-7811<br />
Address ST. PAUL Line (651) 1 489-8831<br />
Address DULUTH (218) Line 2727-6670<br />
DETROIT LAKES (218) 847-9211<br />
ST. CLOUD (320) 259-6086<br />
BRAINERD (218) 828-4242<br />
ROCHESTER (507) 529-1284<br />
FARGO (701) 298-3210<br />
SIOUX FALLS (605) 332-3444<br />
OMAHA (402) 331-6813<br />
EAU CLAIRE (715) 830-1800<br />
WAUSAU (715) 675-2513<br />
MADISON (608) 663-0331<br />
MILWAUKEE (262) 781-1770<br />
GREEN BAY (920) 884-9494<br />
www.goodinco.com
Built to be the Best TM<br />
Built to be the Best TM<br />
©2017, Bradford White Corporation. All rights reserved.<br />
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All rights reserved.<br />
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bradfordwhite.com
<strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
ASSOCIATION NEWS<br />
FEATURES<br />
14<br />
18<br />
8<br />
10<br />
ATTRACTING & TRAINING TOP INDUSTRY<br />
TALENT: WHAT CAN YOU DO NOW?<br />
The trades will need 21 percent more plumbers and 21 percent<br />
more HVAC technicians by 2022 in addition to replacing<br />
workers who retire.<br />
NEW HVAC SYSTEM TOOL REVEALS ‘BEST’<br />
OPTIONS EARLY ON<br />
BEST is a commercial building total HVAC system comparison<br />
tool that now solves the challenge of accurately comparing<br />
different styles of HVAC systems.<br />
HOW TO UNLOCK AFTERMARKET FIELD SERVICE<br />
REVENUE<br />
A checklist of nine key Field Service Management (FSM) functionalities<br />
trade contractors need.<br />
UPDATE ON DOL TASK FORCE ON<br />
APPRENTICESHIP EXPANSION<br />
The mission of the task force is to identify strategies and proposals to<br />
promote apprenticeships, especially in sectors where apprenticeship<br />
programs are insufficient.<br />
5<br />
6<br />
7<br />
Letter from the President, Jason<br />
Schrupp<br />
Riso Report: <strong>PHCC</strong> Will<br />
Work with Congress and the<br />
Administration to Ensure<br />
America’s Water Systems Are<br />
Safe<br />
HVAC Perspective: Workforce<br />
Development<br />
INDUSTRY NEWS<br />
27<br />
28<br />
28<br />
28<br />
28<br />
29<br />
29<br />
30<br />
Uponor Convention Welcomes<br />
Pro Squad Plumbers for Training<br />
Check Out the HVAC Business<br />
Interest Group<br />
Centerpoint Energy Encourages<br />
Safety Awareness During National<br />
Safe Digging Month<br />
OSHA Online Construction<br />
Training<br />
National Political Correspondent<br />
to Offer Insight into <strong>2018</strong><br />
Elections at <strong>PHCC</strong>’s Legislative<br />
Conference<br />
Millennials Leading the Growth of<br />
New Home Buyers<br />
Pay to Use a Public Toilet? Many<br />
Americans Say They Would<br />
Uponor Named <strong>Minnesota</strong><br />
Manufacturer of the Year<br />
22<br />
26<br />
WHAT SHOULD YOU POST ON SOCIAL MEDIA?<br />
If you want social media to work for you, your company has to have a strategy.<br />
THE INTERNET OF THINGS (IoT) IS MOVING<br />
THE PLUMBING INDUSTRY TO PREVENTATIVE<br />
MAINTENANCE<br />
IoT will allow “smart” plumbing devices into a more proactive and<br />
preventative posture.<br />
<strong>PHCC</strong> CONNECTION<br />
32<br />
33<br />
36<br />
37<br />
38<br />
39<br />
Your MN <strong>PHCC</strong> Leadership<br />
MN <strong>PHCC</strong> Associate Members<br />
MN <strong>PHCC</strong> Membership Benefits<br />
MN <strong>PHCC</strong> Membership Application<br />
MN <strong>PHCC</strong> 2019 Past President’s Club<br />
Scholarship Application<br />
Advertiser Index<br />
5353 Wayzata Blvd., Ste 350<br />
Minneapolis, MN 55416<br />
P 952-564-3060<br />
F 952-252-8096<br />
info@mnphcc.org<br />
www.mnphcc.org<br />
MN <strong>PHCC</strong> MISSION STATEMENT<br />
Advancing member success through leadership,<br />
education, networking and advocacy for the <strong>Minnesota</strong><br />
Plumbing-Heating-Cooling <strong>Contractor</strong>s, Manufacturers<br />
and Wholesalers while protecting public health and the<br />
environment.<br />
The <strong>Minnesota</strong> Plumbing-Heating-Cooling <strong>Contractor</strong>, published bimonthly,<br />
is the official publication of the MN Association of Plumbing-<br />
Heating-Cooling <strong>Contractor</strong>s, only insofar as notices, bulletins, and<br />
reports are concerned. Editorial and personalized news stories reflect<br />
the opinions of the writers, and not necessarily that of the Association.<br />
Neither the Association nor this magazine accepts responsibility for<br />
statements or claims made by advertisers for their products or services.<br />
FOR INFORMATION ON ADVERTISING, CONTACT:<br />
Eric Johnson, Blue Water Publishers, LLC<br />
phone: 414.708.2059 • fax: 414.354.5317<br />
eric@bluewaterpublishers.com<br />
4 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
PRESIDENT’S LETTER<br />
THE BENEFITS OF<br />
OUR TRADE MUST BE<br />
COMMUNICATED<br />
Boy, am I glad it is <strong>May</strong> and spring has finally decided to show up! It<br />
certainly seemed like we were never going to get rid of all the snow<br />
and cold weather that came upon us these past several months. I’m<br />
guessing that you are all looking forward to spending some extra time<br />
outside with family and friends as the temperature rises and the days grow<br />
longer. I anticipate that we are all ready for a busy spring/summer season of<br />
work.<br />
A few months ago, I read an article about the shortage of workers in the trades. I<br />
knew that we have a shortage, but what I didn’t realize was that throughout our<br />
nation, very few people are actually pursuing a career in the trades. According<br />
to a survey completed by RIDGID, only 6 percent of high school students<br />
are aspiring to have a career as a plumber, carpenter, electrician, heating<br />
ventilation/air conditioning installer or repair person. That is a huge issue for<br />
our profession as half of our industry’s workforce is reaching retirement age.<br />
By Jason Schrupp<br />
MN <strong>PHCC</strong> president<br />
He can be reached at<br />
jasonschrupp@hansonsplumbing.com.<br />
Now that the busy season is upon us, I hope everyone has been able to find enough help in our depleted workforce. As we move<br />
forward, education is going to be a key component for our industry. We, as a profession, need to branch out and do what we can<br />
to promote our industry in a positive way so our youth can see what a bright and fulfilling future he/she could possess. Youth are<br />
being told to focus their goals toward achieving a four-year degree versus the opportunities that vocational schools can bring to<br />
the table. Middle school and high school students need to become educated on how a person can make a great living and have an<br />
excellent lifelong career in our industry. It is up to us to promote our profession through apprenticeship and on-the-job training/<br />
mentoring for young employees. If you are seeking greatly motivated employees, I hope you take the time and teach the next<br />
generation so our profession can prosper in the years to come.<br />
UPDATE FROM THE BOARDROOM<br />
We as a board would like to thank Vicky Olson for her dedicated service to the MN <strong>PHCC</strong> Board of Directors and its members as<br />
she pursues a career with another company.<br />
Vicky, we wish you the best of luck in your future endeavors. Thanks for working with us. It was a pleasure.<br />
THANK YOU TO OUR ANNUAL SPONSORS<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
5
RISO REPORT<br />
<strong>PHCC</strong> WILL WORK WITH CONGRESS AND THE ADMINISTRATION<br />
TO ENSURE AMERICA’S WATER SYSTEMS ARE SAFE<br />
Many municipalities across the nation confront<br />
critical challenges due to aging water and<br />
wastewater infrastructure projects. According<br />
to the American Society of Civil Engineers, an<br />
estimated $150 billion is currently needed for wastewater<br />
infrastructure needs. Many water systems require immediate<br />
repairs, upgrades and replacement; however, funding is<br />
scarce. Part of the overall solution is low-interest financing<br />
for such projects, which are made available to municipalities<br />
with State Revolving Funds (SRF).<br />
accelerate investment in our nation’s<br />
water and wastewater infrastructure<br />
by providing long-term, low-cost<br />
supplemental credit assistance under<br />
customized terms<br />
A SRF is a fund administered by a state for the purpose<br />
of providing low-interest loans for investments in water<br />
and sanitation infrastructure, such as sewage treatment,<br />
stormwater management facilities and drinking water<br />
treatment. A SRF receives its initial capital from federal grants<br />
and state contributions and offers bonds that are guaranteed<br />
by the initial capital. It then “revolves” through the repayment<br />
of principal and the payment of interest on outstanding loans.<br />
There are two SRFs: the Clean Water State Revolving Fund<br />
under the Clean Water Act,<br />
and the Drinking Water State<br />
Revolving Fund under the Safe<br />
Drinking Water Act.<br />
What Is Being Done About It<br />
and Are SRF Programs Enough?<br />
The recent $1.3 trillion<br />
Omnibus spending bill (as<br />
passed by Congress and signed<br />
Mark Riso<br />
by the President) includes<br />
almost $2.9 billion in funding<br />
for the Clean Water and<br />
Drinking Water State Revolving<br />
Loan funds, which will help<br />
state and local governments<br />
fund water treatment and other<br />
infrastructure. In addition, the bill includes new funding in<br />
the amount of $63 million for the EPA’s Water Infrastructure<br />
Finance and Innovation Act (WIFIA) program that finances<br />
water infrastructure projects. This is positive – HOWEVER<br />
– this is <strong>2018</strong> funding that will only last until Sept. 30!<br />
What Actions <strong>PHCC</strong> Needs to Take<br />
WIFIA is a five-year pilot program (starting in 2014) focused<br />
on supporting large-scale projects that may be underserved<br />
by existing state revolving funds. WIFIA is a federal credit<br />
program administered by EPA for eligible water and<br />
wastewater infrastructure projects. The program’s mission<br />
is to “accelerate investment in our nation’s water and<br />
wastewater infrastructure by providing long-term, low-cost<br />
supplemental credit assistance under<br />
customized terms to creditworthy water<br />
and wastewater projects of national and<br />
regional significance.”<br />
WIFIA (set to expire at the end of<br />
<strong>2018</strong>) needs to be reauthorized and<br />
needs to receive increased federal<br />
funding. WIFIA is currently being<br />
considered in the House and Senate.<br />
<strong>PHCC</strong> is meeting and working with the<br />
American Water Works Association,<br />
the Water Quality Association, and<br />
Plumbing Manufacturers International<br />
to reauthorize and increase funding for<br />
WIFIA. <strong>PHCC</strong>-National Association is<br />
currently working (in conjunction with<br />
allied organizations) to build a campaign<br />
for WIFIA reauthorization and will soon<br />
involve <strong>PHCC</strong> members.<br />
6 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
HVAC PERSPECTIVE<br />
WORKFORCE DEVELOPMENT:<br />
WHO’S PROBLEM IS IT TO SOLVE?<br />
By Tom Johnson<br />
As I was informed of the theme of this issue of<br />
<strong>Contractor</strong> being workforce development, my<br />
mind started spinning with ideas. I understand<br />
that I may not be the typical contractor. Personally,<br />
I don’t believe that the generations coming up are lazy, as I<br />
hear my peers often say. Sure, I grew up at the end of the baby<br />
boomer generation and the world has changed a whole bunch<br />
in my 35+ years in this industry. At the core, I don’t believe<br />
people have really changed all that much. I do agree that<br />
our approach to education has evolved. Let me explain my<br />
thinking and offer some suggestions of what we as employers<br />
can do about the current labor crisis shortage.<br />
I have researched this topic quite extensively over the past<br />
couple of years and there seems to be a certain consistency<br />
that keeps popping up. As an industry (plumbing, HVAC,<br />
pipe trades, etc.), we have done an absolutely awful job of<br />
educating the upcoming generations about what we do. We<br />
have assumed the public education system would continue to<br />
do that as they did back when we were in school. It is simply<br />
not the case. The public education system in our country is<br />
built around the premise of self-sustenance. In other words,<br />
the schools are designed to promote going to academic<br />
schools. They then teach students the only way you can make<br />
a good living is if you get a higher degree. Step back and<br />
look at our educational system and corporate America. No<br />
longer are you rewarded for hard work and ingenuity, you<br />
are rewarded if you receive a higher academic degree. You are<br />
passed over if you don’t.<br />
For those of us that value effort, ingenuity, skills and ability,<br />
we need to educate young and old alike that they can succeed<br />
in the trades. There was a recent study done in <strong>Minnesota</strong><br />
and it calculated the difference in earning power of a person<br />
going into a skilled trade right out of high school vs. college<br />
graduates of the same graduating classes. Once debt service<br />
to student loans were figured in, trades people earned more<br />
net income for all of the first 35 years, on average, than did<br />
their college graduate counterparts. Do you think the high<br />
school counselors are telling the students that? NO! First,<br />
they don’t know the facts and even if they did, the university<br />
enrollments will go down and they would be told they are not<br />
doing their job right.<br />
Even the modern technical education system is not run by<br />
trades people, it is run by educators. Have you looked at the<br />
curriculum of a graduate of HVAC or plumbing tech school?<br />
They have a whole lot more English and science than they do<br />
code study or practical hands-on experience. Hire one and<br />
send him or her out to a job site. They may know what the<br />
book says, but have no idea how to practically apply it.<br />
The answer is NOT to complain. The answer is to get involved.<br />
Offer to speak at your local high school’s career day. Get to<br />
know young people. Let them know the earning potential<br />
in our business. There are a lot of young people sitting in<br />
classrooms all across our great country, bored to death,<br />
wishing they could earn a good living actually “doing”<br />
something. Let’s show them we have something meaningful<br />
for them to do!<br />
Take the first step. Talk to the counselor at your high school.<br />
They would love to have you come into the school. Develop<br />
a short term pre-apprentice program. You may be surprised<br />
about the quality of person you may find. We all need to<br />
promote our industry together. Will you please help? All of<br />
us are collectively counting on each of you.<br />
Tom Johnson is a board member of MN <strong>PHCC</strong>. He is a longtime<br />
<strong>PHCC</strong> member and owns and operates T M Johnson<br />
Bros. Inc. in Cambridge. Reach him at 763-689-3141 or<br />
tom@tmjohnson.com.<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
7
FEATURE<br />
ATTRACTING &<br />
TRAINING TOP<br />
INDUSTRY TALENT:<br />
WHAT CAN YOU DO<br />
NOW?<br />
The projected worker shortage in the p-h-c industry is staggering. The<br />
trades will need 21 percent more plumbers and 21 percent more HVAC<br />
technicians by 2022 in addition to replacing workers who retire!<br />
Many companies already are facing problems finding qualified<br />
workers and there are more challenges to come. <strong>PHCC</strong>-<br />
National Association and the <strong>PHCC</strong> Educational Foundation<br />
have implemented a special task force to assess ways p-h-c<br />
businesses can attract, train and retain the next generation of<br />
skilled workers. In the meantime, here are some suggestions<br />
on how you can develop the workforce you need … now and in<br />
the future.<br />
ATTRACT – Things you can do in your area!<br />
• Share your passion with local schools: lead a Career<br />
Day presentation and spark an interest in a student who<br />
hadn’t considered a plumbing or HVACR career; head a<br />
discussion on trade occupations at a PTA or PTO meeting;<br />
establish a co-op plumbing program at your local high<br />
school.<br />
• Talk with school officials about the importance of career<br />
and technical education.<br />
• Mentor students of all ages. Start with your local Scout<br />
troops (Boy Scouts of America offers merit trade badges,<br />
including plumbing, welding, drafting and – coming soon<br />
– HVAC; learn more at www.meritbadge.org.)<br />
• Invite students and young adults to shadow you for a day<br />
to get a real-life perspective of a “day in the life” of a p-h-c<br />
professional.<br />
8 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
• Partner with your local community and technical colleges<br />
on developing a shared vision for student outcomes and<br />
collaborating on both curriculum and instructor training.<br />
• Bring industry partners into the conversation; work<br />
with manufacturers and wholesalers on establishing<br />
a relationship with a school by donating equipment,<br />
materials or classroom assistance time.<br />
• Educate your elected officials about the critical need for<br />
Career and Technical Education (CTE) and workforce<br />
program funding; call their offices or write a letter.<br />
• Use social media. This popular marketing platform is a<br />
great way to promote why people should consider choosing<br />
the p-h-c profession – education alternatives, solid wages,<br />
comfortable living, contributions to public health and<br />
safety, opportunities for hands-on work and emerging<br />
high-tech possibilities. When possible, add photos and<br />
video for added impact.<br />
• Promote technology in the trades. Heightened energyefficiency<br />
standards have dictated even more high-tech<br />
products and tools in the industry, perfectly suited to<br />
today’s young people.<br />
• Show career growth opportunities. The construction industry<br />
not only presents prospects for business management and<br />
ownership but encompasses multiple career paths such as<br />
accounting and marketing, technical writing and law.<br />
RETAIN – Once you recruit and train skilled workers, how<br />
do you keep them?<br />
• Make sure your company has the perfect system for<br />
employee development and the right type of work<br />
environment to keep new and existing employees.<br />
• Serve your community because you’re a part of that<br />
community. Get involved in local charities and needs and<br />
model that commitment to your employees.<br />
• Share your craft with the next generation and pass on the<br />
traditions and pride built in this trade!<br />
We All Gain<br />
You have the power to keep our industry strong, but you must<br />
get involved!<br />
A little work goes a long way in protecting you, your company,<br />
your family, your future. Start attracting and preparing the<br />
next generation of skilled workers … today!<br />
<strong>PHCC</strong>-National Association and the <strong>PHCC</strong> Educational<br />
Foundation can provide everything you need to get started …<br />
plus watch for new strategies and tools. Visit www.phccweb.<br />
org, or email membership@naphcc.org.<br />
Article courtesy of <strong>PHCC</strong>-National Association.<br />
• Support and tap into the <strong>PHCC</strong> Educational Foundation’s<br />
scholarship program, this year awarding $105,000 in<br />
scholarships to apprentices or students entering a course<br />
of study directly related to the p-h-c industry.<br />
TRAIN – The <strong>PHCC</strong> Educational Foundation has proven<br />
tools designed to help contractors train the next generation<br />
of skilled workers, including:<br />
• A complete four-year series of plumbing and HVACR<br />
textbooks (using Dept. of Labor-approved curriculum);<br />
also available in eBook format.<br />
• A four-year plumbing and HVACR online eLearning<br />
program designed for students who cannot attend a<br />
traditional classroom setting.<br />
• A series of plumbing assessment tests for each year of<br />
apprenticeship in a traditional four-year program; also<br />
can be used as an entry-level journeyman test.<br />
• Plumbing and HVACR competitions, including SkillsUSA<br />
(www.skillsusa.org) and the <strong>PHCC</strong> Educational<br />
Foundation.<br />
For more information, visit http://foundation.phccweb.org.<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
9
FEATURE<br />
NEW HVAC SYSTEM TOOL<br />
REVEALS ‘BEST’ OPTIONS EARLY ON<br />
By Dan Vastyan<br />
For many years, HVAC<br />
industry professionals have<br />
lamented the inadequacy of<br />
efficiency ratings to evaluate<br />
different system types equitably.<br />
When commercial HVAC equipment<br />
is laboratory-tested and assigned an<br />
efficiency rating, water source heat<br />
pumps may as well be apples and VRF<br />
systems oranges. Obviously, boilers<br />
are peaches, centrifugal chillers are<br />
bananas and cooling towers become<br />
watermelons.<br />
Suffice it to say, the cornucopia of<br />
efficiency rating systems (EER, IEER,<br />
SEER, AFUE, COP, etc.) makes the<br />
task of comparing real-world, asapplied<br />
system efficiencies and life<br />
cycle costs a lengthy, arduous task.<br />
That is, until recently.<br />
Members of the Hydronics Industry Alliance-Commercial<br />
(HIA-C), a committee of the Radiant Professionals Alliance,<br />
have recognized the importance of creating a common<br />
denominator among all HVAC system types. This would allow<br />
building owners, mechanical engineers and design/build<br />
contractors to accurately compare real-world performance<br />
in a specific building. Ideally, this could be done in the early<br />
design phase, even before ground is broken. This idea emerged<br />
about five years ago and the software has now come to fruition.<br />
Available for free, the Building Efficiency System Tool (BEST)<br />
is a commercial building total HVAC system comparison tool<br />
that now solves the challenge of accurately comparing different<br />
styles of HVAC systems.<br />
With the very simplest of inputs, BEST compares the energy<br />
performance, first cost, life cycle cost and more for all major<br />
types of HVAC systems and is broadly applicable to most<br />
commercial buildings anywhere on the continent. All BEST<br />
outputs are represented in operating dollar figures, making<br />
comparison easy.<br />
BEST does this quickly and accurately. It compares up to<br />
four system types in a matter of minutes, instead of hours or<br />
days. The software was not created to replace programs like<br />
EnergyPlus required by some rating agencies. BEST efficiently<br />
narrows the choices often run in EnergyPlus, significantly<br />
reducing design time.<br />
“While different types of HVAC equipment are subject to<br />
various rating systems, the bigger issue is that they’re all<br />
tested to different standards,” said Greg Cunniff, manager of<br />
application engineering at Taco Comfort Solutions.<br />
“The testing parameters, lab procedures and resulting efficiency<br />
scores for some types of equipment are relatively comparable<br />
to their real-world performance,” he said. “For other systems,<br />
the discrepancy between tested and as-applied performance is<br />
surprisingly large. Owners, engineers and contractors needed<br />
a tool that refines the choices and compares all technologies on<br />
common ground.”<br />
Free BEER<br />
In addition to creating a powerful tool for design professionals,<br />
the HIA-C is hoping that BEST offers a seat at the table for all<br />
its members.<br />
The HIA-C is a diverse organization comprised of commercial<br />
manufacturers from the United States, Mexico and Canada.<br />
Through collaboration, even amongst staunch competitors,<br />
the most comprehensive comparison solution emerged.<br />
“With BEST, professionals can rapidly analyze all the realworld<br />
HVAC options to determine the system that best meets<br />
budgetary and performance requirements,” said Rick Bostian,<br />
HIA-C chairman and business development manager at<br />
WaterFurnace International.<br />
“In its most basic comparison function, the user only inputs<br />
10 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
FEATURE<br />
the location for weather and utility data, building size and<br />
number of stories to get a comparison of four options among<br />
the 30 predetermined systems,” he said. “If desired, the design<br />
team can change any of the program’s defaults to more closely<br />
match the building. Without BEST, comparing a lot of ‘what if’<br />
scenarios can be expensive and time-consuming.”<br />
BEST uses the Building Energy Efficiency Ratio (BEER),<br />
which combines certified AHRI data, including certified unit<br />
efficiency ratios, manufacturers’ published performance data,<br />
component performance curves and the pipe or duct required<br />
in typical systems with as-applied correction factors. BEST<br />
bridges the gap between laboratory test data and real-world<br />
HVAC system performance, including installation and utility<br />
costs against calculated load and actual local weather.<br />
“BEER re-rates published efficiency data for actual operating<br />
conditions and any distribution energy that’s missing from<br />
AHRI data,” said Mark Handzel, vice president of product and<br />
regulatory affairs at Xylem. “For example, pumping energy in<br />
a hydronic system is absent from AHRI numbers. And when<br />
VRF systems are AHRI tested in a lab, the demands on the<br />
compressor – based on length of refrigerant lines and load<br />
applied – are far less than what a typical field installation is<br />
likely to include.”<br />
This type of re-rate is applied in BEST per ASHRAE guidelines<br />
and certified manufacturers published data to all systems by<br />
identifying, per system, where energy is used to deliver comfort.<br />
These re-rates are standard defaults in BEST, where most other<br />
programs require users to make their own adjustments.”<br />
While a building’s heating, cooling and ventilation energy<br />
consumption and operating cost are of great importance, the<br />
intent of BEST is not to predict annual energy consumption of<br />
a given system.<br />
Rather, BEST seeks to provide the user with a comprehensive<br />
comparison of multiple, complete HVAC systems using an<br />
identical load profile, specific to building size, weather pattern,<br />
installation and operating cost. BEST reports, in detail, the<br />
information needed for informed decisions regarding HVAC<br />
system selection at the early project design phase.<br />
“BEST outputs cumulative life cycle cost by year, system<br />
payback time, pump and fan HP, total system integrated energy<br />
efficiency ratio (IEER) for cooling, coefficient of performance<br />
(COP) for heating and more,” explained Mark Chaffee, vice<br />
president of government relations and sustainability for Taco<br />
Comfort Solutions and founding member of the HIA-C. “The<br />
cost data are based on industry averages for first cost and<br />
Continued on page 12 >><br />
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www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
11
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FEATURE<br />
HOW TO UNLOCK<br />
AFTERMARKET<br />
FIELD SERVICE<br />
REVENUE<br />
A ROADMAP<br />
FOR TRADE<br />
CONTRACTORS<br />
By Steve Andrew<br />
With prices dropping and profits shrinking from equipment<br />
sales, trade contractors are looking to unlock more revenue<br />
by establishing aftermarket service contracts to maintain<br />
equipment availability throughout its entire life cycle. Steve<br />
Andrew, vice president of marketing, North America, at<br />
IFS has written a checklist of the nine key Field Service<br />
Management (FSM) functionalities trade contractors need<br />
in order to effectively implement and manage aftermarket<br />
service contracts.<br />
Trade contractors are realizing that aftermarket service contracts<br />
can grow into important revenue streams. But simply having an<br />
aftermarket service division of the business doesn’t guarantee a<br />
new profit center. In a recent Aberdeen research report, service<br />
industry executives listed product and service competition as<br />
the No. 1 competitive pressure facing the industry.<br />
This is where a new breed of intelligent field service management<br />
applications come in. Further research has shown that firms<br />
using field service solutions experience more than 5 percent<br />
year-over-year service revenue growth. Those without these<br />
solutions experience nearly a 5 percent loss of service revenue.<br />
So, implementing software to enable profitable growth seems<br />
smart. But not all field service applications address all of the<br />
unique challenges faced by trade and specialty contractors.<br />
MEET CONTRACT REQUIREMENTS<br />
At a basic level, field service management software should take<br />
into account all contract parameters to ensure all customerspecific<br />
Service-Level Agreements (SLAs) are met. This may<br />
include technician response times, preventive maintenance<br />
coverage or escalation rules. It should also cover customer or<br />
equipment-specific pricing, the scope of work and maintenance<br />
obligations, customer or contract-specific invoicing, contract<br />
visibility and concession tracking, warranty management and<br />
any additions and changes or cancellations to work orders.<br />
OMNICHANNEL REQUEST HANDLING<br />
Software must be able to initiate a work order regardless of how<br />
a customer makes the request – phone, email and online portal<br />
are the three main channels. Preventive maintenance should<br />
also be considered, as contracts can mandate maintenance at<br />
specific intervals, such as equipment cycles.<br />
As more companies are using IoT sensors to track both at-risk<br />
components and overall equipment health for field service<br />
management, software should also be able to receive fault<br />
information and automate the appropriate steps, including<br />
ordering parts and opening a work order.<br />
EXECUTE THAT WORK ORDER<br />
With work order functionality on a mobile device, the<br />
technician can issue quotes at a fixed or not-to-exceed price,<br />
secure approval on work orders and generate new ones while<br />
in the field. But more advanced functionality must guide the<br />
technician through advanced processes. Technicians need<br />
access to equipment manuals, schematics, service tutorials<br />
and live support from experts while in the field.<br />
Field service software should also help streamline the creation<br />
of checklists to package required information on parts and<br />
processes involved in each service task. This is important<br />
when there is a consulting, inspection or professional services<br />
element to your field operations.<br />
GETTING TECHNICIANS IN THE RIGHT PLACE AT THE<br />
RIGHT TIME<br />
Scheduling optimization puts management in control of<br />
the field service workforce by dynamically generating an<br />
optimized route and providing information on specific jobs<br />
for technicians. This includes geolocation services to track<br />
technician location, which can then be relayed to the customer.<br />
As new service requests turn into new work orders, the<br />
Continued on page 16 >><br />
14 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
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analysis can be performed at a granular level. This is essential<br />
for a contracting business to increase invoicing efficiency by<br />
reducing administrative work – helping you to get paid faster.<br />
This can be achieved easily by field service management software<br />
with a flexible invoicing and billing engine and configurable<br />
invoice rules. Invoicing functionality should reconcile the<br />
invoice with the terms of the customer contract, including<br />
customer-specific pricing, any agreements on payment terms<br />
and how the customer would like the invoice routed depending<br />
on equipment type, location or other factors.<br />
PERFORMANCE MONITORING<br />
Without field service management, pulling analytics on service<br />
performance is extremely difficult. Pulling data from disparate<br />
systems just to find out if you are making or losing money is<br />
time consuming and error prone. Sales orders, service orders<br />
and other transactional tools all contain data for invoicing and<br />
should be part of your field service management solution to<br />
help drive configurable analytics of your service organization’s<br />
financial performance.<br />
data from throughout the service life cycle from order intake<br />
right through to dispatch and work order execution. This can<br />
even be combined with data from contract management to<br />
get visibility into your efficiency levels and how well you are<br />
delivering on contracts and SLAs.<br />
FSM CHECKLIST – THE KEY TO SUCCESS<br />
If you are evaluating field service management software, it will<br />
be important to ensure it addresses all of the points on this<br />
checklist. Without the efficiencies created by FSM software,<br />
organizations executing aftermarket service face the reality of<br />
leaking yearly revenue as customer requirements evolve, new<br />
SLAs are set and disruptive technologies arrive.<br />
Steve Andrew is vice president of marketing, North America,<br />
for IFS. He has 30 years of experience in the enterprise<br />
software industry, all of it with IFS North America and<br />
Effective Management Systems.<br />
Operational metrics are just as important as financial metrics<br />
so you can determine if you are operating efficiently and if<br />
your customers are well-served. Field service software takes<br />
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www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
17
FEATURE<br />
UPDATE ON DOL TASK FORCE ON<br />
APPRENTICESHIP EXPANSION<br />
By Michael Copp, <strong>PHCC</strong>-National Association Executive Vice President<br />
The Department of Labor (DOL) Task Force<br />
established by President Trump’s Executive<br />
Order Expanding Apprenticeships in<br />
America held a formative meeting with more<br />
meetings scheduled in <strong>2018</strong>. The mission<br />
of the task force is to identify strategies<br />
and proposals to promote apprenticeships,<br />
especially in sectors where apprenticeship<br />
programs are insufficient.<br />
The Executive Order recognizes apprentice programs that are<br />
in place, performing well and placing individuals in successful<br />
careers. The <strong>PHCC</strong> Educational Foundation apprenticeship<br />
program, recognized by the DOL, is one example of that type<br />
of in-place program that is based on a four-year curriculum<br />
with required on-the-job training, typically leading to<br />
licensure in jurisdictions where required. However, the<br />
DOL task force has agreed in principle that the typical DOLregistered/approved<br />
apprenticeship program is not keeping<br />
up with labor demands.<br />
Initial impressions are that the DOL Task Force is looking<br />
at World Class Organizations (and specifically their training<br />
programs) to better understand and ultimately recommend<br />
the establishment of competency-based DOL-approved<br />
programs that would be available in addition to existing<br />
traditional apprenticeship programs. The model would teach<br />
task-oriented competencies that lead to portable credentials.<br />
A candidate could take accelerated training on tasks, achieve<br />
a credential, and work independently under that credential.<br />
The skills training could be stackable in that individuals could<br />
add competencies over time and expand their work expertise.<br />
Additionally, there is interest in making the credentials<br />
portable such that there would be recognition across<br />
jurisdictional lines. Finally, the DOL Task Force intends for the<br />
entire competency-based training regimen, once completed,<br />
to meet the requirements of existing apprenticeship programs<br />
in those states that require a license to practice.<br />
It’s important that we remember the transcendental value<br />
of the apprenticeship system, which was and remains a way<br />
to hand down the “craft” and “science” from one generation<br />
to the next for the sake of preserving the professionalism of<br />
an industry. While there is a desire to ensure that we have<br />
skilled labor for our industry, it is even more important that<br />
we have professional and licensed master tradespeople who<br />
are not merely competent in installing and servicing a limited<br />
number of products and systems, but are also knowledgeable<br />
about why they do what they do and can help their clients<br />
solve problems. In our collective rush to increase the skilled<br />
labor pool, the DOL task force cannot lose sight of the<br />
potential collapse of the traditional apprenticeship system<br />
because of commoditized competencies that may not actually<br />
be interchangeable between employers (companies do things<br />
differently). We will end up with Jacks and Jills of all trades<br />
and experts in none who may elect to satisfy only those<br />
competencies necessary to become immediately employable<br />
and may never complete an apprenticeship and not meet<br />
licensing requirements in many states.<br />
18 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
FEATURE<br />
Since 1970...<br />
Much of the DOL competency program is yet to be<br />
determined. The establishment of the actual competencies<br />
needs to be considered as well as the required training.<br />
Creation of the training content and expert evaluation for<br />
DOL approval would be required. How the credentialing<br />
process would work and who would do the credentialing<br />
is a question as well. Lastly, the interaction of these<br />
programs with existing licensing programs would have to<br />
be reconciled. As the work of the DOL task force proceeds,<br />
many of these questions need answers. For example,<br />
standards must be in place to ensure that competent<br />
plumbing and HVAC professionals are maintaining the<br />
integrity of potable water systems, sanitary drainage<br />
systems and heating and air conditioning systems that<br />
are protecting the health and safety of our nation and<br />
preserving the environment.<br />
As the task force deliberations continue, we will monitor<br />
the progress and provide updates to <strong>PHCC</strong> members.<br />
If you have thoughts you would like considered, please<br />
email Government@naphcc.org.<br />
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19
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FEATURE<br />
WHAT SHOULD YOU POST ON SOCIAL MEDIA?<br />
By Lindsay Schultz<br />
Having a presence on multiple social media platforms is a good idea for companies<br />
large and small. You’re increasing your chances of being found online, making it<br />
easier for customers and potential customers to contact you as well as building<br />
name recognition and a community. But what should you post?<br />
Whether your company posts daily or<br />
hardly at all, there are times you run out<br />
of content ideas. The important question<br />
is what should you post that will have the<br />
greatest benefit, making your time (and<br />
possibly your social media advertising<br />
dollars) well spent?<br />
If you want social media to work for you,<br />
your company has to have a strategy.<br />
Before you choose the content that will<br />
influence your audience, make sure you<br />
first determine who your audience is<br />
and what platforms they’re using.<br />
The most valuable platforms for<br />
businesses, in order, are Facebook,<br />
LinkedIn, YouTube and Twitter.<br />
Instagram is fifth and is actively growing<br />
in size and popularity. Other sites that<br />
currently benefit brands are Google+,<br />
Pinterest and Snapchat. Each platform<br />
has its own style of posts – YouTube<br />
is obviously all video – but a few basic<br />
principles can apply to all.<br />
According to the Clutch 2017 Social<br />
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types of content on social media – by a<br />
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videos, and images. (View the full<br />
report at https://bit.ly/2Hk5WSf.)<br />
The following ideas should help you<br />
come up with social media post plans.<br />
Written Articles<br />
If you don’t have a blog on your website,<br />
get one. That’s where you need to be<br />
writing content and then sharing it to<br />
social media. Keep in mind that written<br />
articles should always include relevant<br />
images.<br />
• Write an article of tips. If you<br />
regularly offer educational<br />
information in an accessible format,<br />
you’ll build a genuine community<br />
with your company positioned as<br />
the expert. It could be a how-to, a<br />
list of things to avoid or tips for the<br />
current season or holiday.<br />
• Disagree with a popular opinion.<br />
Is there a misconception in your<br />
industry? A popular product you<br />
don’t like or a popular method you<br />
take issue with? Write it up.<br />
• Answer a question. When people<br />
call your company, what questions<br />
do they ask? Pick one and write out<br />
your answer.<br />
• Do a review or a compare and<br />
contrast.<br />
• Interview a customer or post<br />
a testimonial with your own<br />
commentary on the project.<br />
Videos<br />
• Walk through/around a completed<br />
or almost completed project,<br />
discussing what has been done<br />
(great for Facebook Live and<br />
YouTube).<br />
• Interview a happy customer<br />
(YouTube).<br />
• Take a tour of your company’s<br />
headquarters, introduce staff, talk<br />
about how customer service is<br />
handled (great for both Facebook<br />
Live or YouTube).<br />
22 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org<br />
Continued on page 24 >>
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FEATURE<br />
THE INTERNET OF<br />
THINGS (IOT)<br />
IS MOVING THE PLUMBING<br />
INDUSTRY TO PREVENTATIVE<br />
MAINTENANCE<br />
Henry Halimi<br />
In the last five years, the Internet of Things<br />
(IoT) has revolutionized the way people<br />
interact with their homes in many different<br />
ways. It has empowered interconnectivity<br />
in a way that most of us couldn’t imagine. With<br />
the prevalence of smartphones and IoT, people’s<br />
“smart devices” offer convenience in all corners<br />
of their homes: toasters that automatically toast<br />
when a morning alarm goes off, thermostats that<br />
automatically adjust settings based on people<br />
being home or not, and even voice-enabled<br />
devices to play music and read the news.<br />
The plumbing industry has been no exception to this IoT<br />
revolution, which has revitalized the industry with innovation.<br />
Professional trades people have built entire businesses around<br />
installing tankless water heaters, filtration systems, and water<br />
purification systems that are now Wi-Fi enabled and “smart.”<br />
This first wave of IoT has been about individual devices and the<br />
convenience of smart, Wi-Fi enabled devices. The next wave<br />
will provide much more than the convenience of Wi-Fi control<br />
of devices. It will open up truly smart and interconnected<br />
devices in the home.<br />
IoT will allow “smart” plumbing devices to move into a more<br />
proactive and preventative posture, which offers enormous<br />
benefits for all involved, especially plumbing professionals.<br />
More than just helping to just minimize damages and harm,<br />
IoT will allow proactive maintenance of the home to prevent<br />
losses altogether. For example, instead of leak detectors that<br />
beep after damage has occurred, we will have detectors that<br />
send notifications straight to a homeowner’s phone and help<br />
them contact a plumber right away. Even better will be devices<br />
with machine learning capabilities that can learn to shut the<br />
water off themselves.<br />
Due to these new devices, plumbing professionals will now be<br />
able to offer 24/7 water monitoring services for homeowners,<br />
condo and apartment owners who want a preventive, not<br />
reactive approach. With an aging housing stock and the<br />
natural breakdown of plumbing infrastructure, there is a real<br />
opportunity for the plumbing industry to benefit alongside<br />
customers, insurance companies and municipalities as<br />
water leaks are eliminated and catastrophic water damage<br />
disappears. The amount of money and heartache that can be<br />
saved with these new devices and services will quickly drive<br />
adoption and transform the industry.<br />
To put it simply, IoT will move plumbers and the plumbing<br />
industry into a completely new, preventive role. Those that<br />
embrace this new approach stand to dominate the industry and<br />
develop relationships with customers that are much stronger<br />
and stickier than in the past. And in my humble opinion, the<br />
newly enlightened plumbing professionals will see enormous<br />
amounts of growth along the way.<br />
Henry Halimi is the founder of Flo Technologies, Inc. (meetflo.<br />
com) and inventor of the Flo Water Monitoring and Shut-off<br />
device. Halimi has been a consultant to the top tier plumbing<br />
manufacturers in the past 14 years. (henry@flotechnologies.<br />
com)<br />
26 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
INDUSTRY NEWS<br />
UPONOR CONVENTION WELCOMES PRO<br />
SQUAD PLUMBERS FOR TRAINING<br />
The <strong>2018</strong> Uponor Convention was the site of the first official training<br />
session for an initial group of 100 professional plumbing installers who<br />
qualified to join the Uponor Pro Squad. The day-long training workshop,<br />
held April 5 at the Bellagio Hotel & Casino in Las Vegas, was designed<br />
to enable the group to promote, sell, install and service the new Phyn Plus smart<br />
water assistant + shutoff. The device made its simultaneous debut in January at<br />
the International Builders’ Show in Orlando and the Consumer Electronics Show<br />
(CES) in Las Vegas.<br />
“This training was an exciting and important milestone in the launch of Phyn<br />
Plus,” said Dena <strong>May</strong>ne, vice president, marketing and customer experience,<br />
Uponor North America. “Not only did it mark the official<br />
commercialization of the device in North America, but<br />
the session also enabled us to help this network of<br />
professionals advance the plumbing industry into the<br />
digital era by using data and insights to change the way<br />
consumers think about the water in their homes.”<br />
Smart Water Solutions<br />
WHAT'S DRIVING<br />
DEMAND?<br />
more than 2,600 professional<br />
plumbers have joined the Pro Squad<br />
network since recruitment began in<br />
October 2017.<br />
PROTECT:<br />
Water leaks are a significant problem<br />
$8,861 1 in 50 37% #2 45%<br />
Average<br />
claim from<br />
water<br />
damage and<br />
freezing<br />
Insured<br />
homes with<br />
a water<br />
damage<br />
claim each<br />
year<br />
U.S.<br />
homeowners<br />
that have<br />
suffered<br />
water<br />
damage<br />
Water<br />
damage is<br />
second most<br />
common<br />
claim after<br />
wind/hail<br />
Homeowners'<br />
insurance<br />
losses caused<br />
by water<br />
damage in<br />
2015<br />
The Phyn Plus is designed for the single-family<br />
residential market. The device is installed on a home’s<br />
main water line and automatically measures tiny change<br />
in water pressure at 240 times per second. Its function<br />
is to identify and alert homeowners the moment a<br />
leak is detected via a smart phone app, mitigate costly<br />
damage through an automatic shutoff and diagnose<br />
potential problems in plumbing systems before they<br />
become an issue.<br />
To date, more than 2,600 professional plumbers have<br />
joined the Pro Squad network since recruitment began<br />
in October 2017. For members who did not attend the<br />
Convention, Uponor will provide training online as well<br />
as in-person workshops hosted by company technical,<br />
sales and marketing experts. Licensed plumbing<br />
professionals interested in joining the Uponor Pro<br />
Squad can apply via uponorprosquad.com.<br />
Source: Insurance Information Institute<br />
CONSERVE:<br />
Water scarcity is real<br />
41% 66% 80%<br />
Rise in water costs in the U.S.<br />
since 2010<br />
Source: 2015 Circle of Blue Study<br />
1<br />
Americans who believe access to<br />
clean water is an issue<br />
Source: 2017 Nestle Waters North America Study<br />
Water utility managers who expect<br />
water shortage in 10 years<br />
Source: U.S. Gov't Accountability Office<br />
TRILLION gallons of water wasted in North America each year<br />
Source: epa.gov/watersense<br />
ENHANCE:<br />
Demand for smart devices is growing<br />
5<br />
MILLION<br />
Source: 2017 Park Associates Study<br />
Projected number<br />
of smart water<br />
leak detectors sold<br />
in U.S. by 2020<br />
$220M<br />
Projected<br />
revenue of<br />
smart water<br />
leak detectors<br />
in U.S. by 2020<br />
>40 %<br />
of homeowners<br />
with broadband<br />
say...<br />
...a smart<br />
water leak<br />
detection<br />
device<br />
would be<br />
highly<br />
appealing<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
27
INDUSTRY NEWS<br />
CHECK OUT THE HVAC BUSINESS INTEREST GROUP<br />
<strong>PHCC</strong>-National Association announces access to its newest community, the HVAC Business Interest Group. As a member of<br />
this group, you’ll have access to HVAC-specific information, resources and discussion opportunities to help you expand your<br />
knowledge and contact base. Use this 24/7 portal to find solutions to your toughest challenges and stay on top of the latest trends<br />
affecting your business and your customers. Visit http://community.phccweb.org/hvac/home.<br />
CENTERPOINT ENERGY<br />
ENCOURAGES SAFETY AWARENESS<br />
DURING NATIONAL SAFE DIGGING<br />
MONTH<br />
OSHA ONLINE<br />
CONSTRUCTION TRAINING<br />
By Chuck White, Vice President of<br />
Regulatory Affairs, <strong>PHCC</strong>-National<br />
Association<br />
The Occupational Safety and Health Administration<br />
(OSHA) is offering a Construction Focus Four<br />
Training program. The program is available online<br />
and emphasizes the specific hazards of falls,<br />
caught in or caught between objects, struck by<br />
objects and electrocution. The program includes<br />
teaching materials for trainers as well as activities<br />
and handouts for students. Information on this<br />
program is available through the OSHA website at<br />
https://bit.ly/2Hu7Du9. Take advantage of these<br />
free resources and help promote safety in your<br />
business.<br />
As part of its ongoing safety awareness practices for safe digging,<br />
CenterPoint Energy is partnering with the Common Ground<br />
Alliance and the governors in each state the company operates to<br />
commemorate April as National Safe Digging Month.<br />
Throughout the busy digging month of April, when the potential<br />
for underground utility damage increases, homeowners and<br />
contractors are reminded that one free call to 811 before digging<br />
can prevent injuries, property damage, service disruption and<br />
possibly costly fines for damaged infrastructure.<br />
“Contacting 811 at least two working days before digging helps<br />
prevent damages to vital underground utilities,” said Joe Berry,<br />
director of damage prevention for CenterPoint Energy. “By calling<br />
811 to have the underground utility lines in their area marked,<br />
homeowners and professionals are making an important decision<br />
that can help keep them and their communities safe.”<br />
The depth of utility lines varies and there may be multiple utility<br />
lines in a common area. Whether it’s a small project, such as<br />
planting trees or shrubs, or hiring a professional for a special<br />
outdoor project, smart digging means calling 811 before each job.<br />
Visit Call811.com for more information about 811 and the callbefore-you-dig<br />
process.<br />
NATIONAL POLITICAL<br />
CORRESPONDENT TO<br />
OFFER INSIGHT INTO <strong>2018</strong><br />
ELECTIONS AT <strong>PHCC</strong>’S<br />
LEGISLATIVE CONFERENCE<br />
Reid Wilson, national correspondent for The<br />
Hill newspaper, makes a return to <strong>PHCC</strong>’s <strong>2018</strong><br />
Legislative Conference, <strong>May</strong> 22-23. During the<br />
opening session <strong>May</strong> 22, this well-known political<br />
analyst will provide his expert insight into the<br />
political scene in Washington, D.C., and what<br />
to expect in the upcoming <strong>2018</strong> Congressional<br />
elections. Wilson is known as a political expert<br />
with a knack for spotting political trends as they<br />
develop and forecasting election results long before<br />
the ballots are counted.<br />
To register for the Legislative Conference, visit<br />
phccweb.org.<br />
28 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
INDUSTRY NEWS<br />
MILLENNIALS LEADING THE GROWTH OF NEW HOME BUYERS<br />
As the housing industry celebrates New Homes Month in<br />
April, recent data from the Census Bureau confirms that<br />
millennials are increasingly entering the housing market as<br />
first-time buyers.<br />
The homeownership rate of millennials – now at 36 percent –<br />
registered the largest gains among all age groups in 2017. As<br />
the nation’s largest demographic group, more than 70 million<br />
millennials are poised to dominate the home buying market in<br />
the months and years ahead.<br />
the Great Recession, the share of new townhome construction<br />
has been rising since 2009. According to NAHB analysis of<br />
census data, townhome construction in 2017 was up 7 percent<br />
from 2016.<br />
Millennials also are looking for homes with three bedrooms<br />
and two bathrooms, outdoor space, flexible areas that can be<br />
used for a variety of purposes and more luxurious finishes,<br />
such as quartz countertops.<br />
“Millennials are recognizing the benefits of homeownership<br />
and are eager to buy their first homes,” said National<br />
Association of Home Builders (NAHB) Chairman Randy<br />
Noel, a custom home builder from LaPlace, Louisiana. “And<br />
contrary to conventional wisdom, this generation is in the<br />
market for single-family homes in the suburbs as they look<br />
ahead to raising their families.”<br />
Home builders recognize the changing demographics and<br />
the increasing demand for entry-level homes. Yet rising<br />
construction costs and limited lot availability create significant<br />
challenges to building smaller, single-family detached homes<br />
that are both affordable to first-time buyers and cost-effective<br />
for builders.<br />
With millennials willing to compromise on space, townhouses<br />
are offering a more affordable option for younger buyers ready<br />
to purchase their first homes. After experiencing a drop during<br />
PAY TO USE A PUBLIC TOILET? MANY AMERICANS SAY THEY WOULD<br />
While pay toilets aren’t common in the United States, 56<br />
percent of Americans say they’d consider paying as long as<br />
they were guaranteed a clean, well-stocked public restroom.<br />
Of those surveyed, 45 percent would pay 25 cents, 29 percent<br />
would pay 50 cents and 6 percent would pay more than $1.<br />
The findings are from a restroom and hand-washing survey<br />
conducted annually by Bradley Corporation, a leading<br />
manufacturer of commercial plumbing fixtures and washroom<br />
accessories.<br />
The survey found that 70 percent of Americans had a<br />
particularly unpleasant experience in a public restroom due to<br />
the condition of the facilities. The biggest irritants are clogged<br />
or unflushed toilets, toilet paper dispensers that are jammed<br />
or empty, and partition doors that don’t latch.<br />
When asked what improvements they’d like to see, the top<br />
requests were to keep restrooms cleaner and ensure they’re<br />
adequately stocked with toilet paper, paper towels and soap.<br />
The survey also revealed that 47 percent of Americans didn’t<br />
know that in some countries pay toilets are a common practice.<br />
Actually, until 40 years ago, pay toilets were found throughout<br />
the United States.<br />
According to the Wall Street Journal, in 1974 there were more<br />
than 50,000 pay toilets. That changed due to the efforts of the<br />
Committee to End Pay Toilets in America. In just six years,<br />
the small group convinced a dozen states to ban pay toilets<br />
and by 1980 they were almost entirely gone from the American<br />
landscape.<br />
For the past nine years, Bradley Corp. has conducted its<br />
annual Healthy Hand-Washing Survey. This year, the survey<br />
queried 1,035 American adults online Jan. 2-5 about their<br />
public restroom experiences, hand-washing habits in public<br />
restrooms and concerns about germs, colds and the flu.<br />
Participants were from around the country, 18 years and older<br />
and fairly evenly split between men and women (49 and 51<br />
percent).<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
29
INDUSTRY NEWS<br />
UPONOR NAMED MINNESOTA<br />
MANUFACTURER OF THE YEAR –<br />
FIRST COMPANY TO RECEIVE AWARD TWICE<br />
Manufacturers Alliance honors Uponor for promoting the<br />
industry and supporting education<br />
Bill Gray, President, Uponor North America<br />
(left) with Art Sneen, President and Founder,<br />
<strong>Minnesota</strong> Manufacturers Alliance<br />
Uponor North America has been named the <strong>2018</strong> <strong>Minnesota</strong><br />
Manufacturer of the Year in the large-company category<br />
by the Manufacturers Alliance. This is the first time in the<br />
association’s history they have honored a company twice.<br />
Uponor is being recognized in <strong>2018</strong> for its commitment<br />
to sharing expertise with the manufacturing industry and<br />
shifting the perception of the industry through:<br />
The positive impact Uponor is making is<br />
unprecedented. It is the only company<br />
to win the Manufacturers Alliance’s<br />
Manufacturer of the Year award twice<br />
in the 22 years that the award has been<br />
presented<br />
• Training events and monthly peer meetings with the<br />
Manufacturers Alliance, Enterprise <strong>Minnesota</strong> and<br />
Association for Manufacturing Excellence.<br />
• Launching an apprenticeship program developed with<br />
the <strong>Minnesota</strong> Department of Industry and Labor.<br />
• Internship programs with <strong>Minnesota</strong> colleges including<br />
Dunwoody College of Technology and the Twin Cities<br />
Engineering program at the University of <strong>Minnesota</strong> –<br />
Mankato.<br />
• Support of STEM initiatives in local schools.<br />
• Commitment to Lean and Six Sigma processes, which led<br />
to Uponor launching Bronze training in office functions,<br />
implementing internal Gold Lean.<br />
• Certification Training in Operations, and incorporating<br />
ideas from employees (CIs). Uponor recently celebrated<br />
more than 2,000 CIs implemented and conducted 40<br />
kaizen events throughout the entire company. Lean<br />
30 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
INDUSTRY NEWS<br />
training continued to progress, totaling 415 bronze, 70<br />
silver, and four gold certified employees.<br />
“The positive impact Uponor is making is unprecedented.<br />
It is the only company to win the Manufacturers Alliance’s<br />
Manufacturer of the Year award twice in the 22 years that the<br />
award has been presented,” said Kirby Sneen, vice president of<br />
the Manufacturers Alliance. “We were compelled to recognize<br />
Uponor’s willingness to share best practices with peers and<br />
help strengthen the <strong>Minnesota</strong> manufacturing community.”<br />
Bill Gray, president of Uponor North America, says, “We are<br />
honored to receive this award, especially since we’re receiving<br />
it for our commitment to the future of manufacturing and<br />
investment in the next generation. The timing is particularly<br />
meaningful as this year we also celebrate Uponor’s 100th<br />
anniversary, the completion of our 10th expansion on our<br />
Apple Valley campus, and the opening of a new plant in<br />
Hutchinson this summer.”<br />
The Manufacturers Alliance’s annual Manufacturer of the Year<br />
Award recognizes manufacturers that share improvement<br />
experiences with their colleagues in a cooperative fashion.<br />
Each year, the award is presented in one of three categories<br />
– companies with fewer than 100 employees; companies with<br />
100 to 400 employees; and companies with more than 400<br />
employees.<br />
Uponor was previously named the 2013 Manufacturer of the<br />
Year in the large-company category, recognizing several lean<br />
and operational efficiencies the company had experienced<br />
in 2012, including improving overall equipment efficiency<br />
by nearly 8 percent; decreasing scrap rates by 9 percent;<br />
decreasing variable production cost by more than 6 percent;<br />
improving lacquer lines changeover from 3½ hours to 10<br />
minutes; and sharing lean processes with office personnel,<br />
resulting in a new product catalog lean process that reduced<br />
production costs by 21 percent and production time from 207<br />
days to 30 days.<br />
The award was presented to Uponor on April 12 during<br />
a ceremony at the Golden Valley Country Club. The event<br />
was followed by an invitation-only “Tour of Excellence” for<br />
Manufacturer Alliance members at Uponor North America,<br />
located in Apple Valley.<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
31
YOUR MN <strong>PHCC</strong> LEADERSHIP<br />
For information about the <strong>Minnesota</strong> Association of Plumbing-Heating-Cooling <strong>Contractor</strong>s,<br />
call the main office at 952-564-3060 or contact one of the following Board of Directors:<br />
STATE ASSOCIATION OFFICERS<br />
LOCAL ASSOCIATION OFFICERS<br />
JASON SCHRUPP<br />
President<br />
Hanson’s Plumbing & Heating Inc.<br />
P. O. Box 301<br />
Perham, MN 56573<br />
218-346-2422<br />
jasonschrupp@hansonsplumbing.com<br />
MITCHELL DIERS<br />
Sec./Treas. & Duluth <strong>PHCC</strong> Liaison<br />
Northern Mech./Plbg. Contrs. Assoc.<br />
802 Garfield Ave.<br />
Duluth, MN 55802<br />
218-727-6227<br />
diers04@yahoo.com<br />
JEREMY CARLSON<br />
Immediate Past President<br />
Carlson Duluth Co. & Randall’s Heating &<br />
Cooling<br />
2901 Helm St.<br />
Duluth, MN 55806<br />
218-727-0063<br />
jeremy@carlsonduluth.com<br />
JENI BLAYLOCK<br />
Director & Metro <strong>PHCC</strong> Liaison<br />
Blaylock Plumbing Co.<br />
7731 4th Ave. S.<br />
Richfield, MN 55423<br />
612-869-7531<br />
jeni@blaylockplumbing.com<br />
JEFF BURMAN<br />
Interim Director & Wholesalers Representative<br />
Goodin Company<br />
2700 North Second St.<br />
Minneapolis, MN 55411<br />
612-588-7811<br />
jeff.burman@goodinco.com<br />
JIM GANDER<br />
Director & Regulatory Consultant<br />
Superior Mechanical<br />
1244 60th Ave. N.W.<br />
Rochester, MN 55901<br />
507-289-0229<br />
jgander@superiormechanical.us<br />
TOM JOHNSON<br />
Director<br />
TM Johnson Bros.<br />
645 Emerson St. N.<br />
Cambridge, MN 55008<br />
763-689-3141<br />
tom@tmjohnsonbros.com<br />
SHEILA HINTZEN<br />
Interim Director<br />
Richfield Plumbing Co.<br />
8640 Harriet Ave S, #100<br />
Bloomington, MN 55420<br />
952-881-3355<br />
sheila@richfieldplumbing.com<br />
KELLY MICHEL<br />
Director & Manufacturers Representative<br />
Michel Sales Agency<br />
521 Phalen Blvd.<br />
St. Paul, MN 55130<br />
651-287-2640<br />
kelly@michelsales.com<br />
Executive Office<br />
MN <strong>PHCC</strong><br />
5353 Wayzata Blvd, Ste 350<br />
Minneapolis, MN 55416<br />
952-564-3060<br />
DULUTH <strong>PHCC</strong><br />
MITCHELL DIERS<br />
Executive Director<br />
Northern Mechanical/Plumbing<br />
<strong>Contractor</strong>s Association<br />
Duluth, MN<br />
218-727-6227<br />
diers04@yahoo.com<br />
TOM CONRAD<br />
Sec./Treas.<br />
BendTec Inc.<br />
Duluth, MN<br />
218-722-0205<br />
tconrad@bendtec.com<br />
METRO <strong>PHCC</strong><br />
JENI BLAYLOCK<br />
President<br />
Blaylock Plumbing Co.<br />
Richfield, MN<br />
612-869-7531<br />
jeni@blaylockplumbing.com<br />
LUKE WESTMAN<br />
Executive Director<br />
Aitkin, MN<br />
612-290-4742<br />
lukemnphcc@msn.com<br />
32 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
MN <strong>PHCC</strong> ASSOCIATE MEMBERS<br />
A TO Z SALES<br />
Karl Sisson<br />
Office: 630-824-4700<br />
Direct: 847-812-4628<br />
ksisson@atozsales.net<br />
www.atozsales.net<br />
ACE SUPPLY CO.<br />
Cindy Motzko<br />
3825 Edgewood Ave S<br />
St. Louis Park, MN 55426<br />
952-929-1618<br />
cindy.m@ace-aircontrolessentials.com<br />
www.acesupplyco.com<br />
AQUALINES LLC<br />
Brad Anderson<br />
3600 Prestige Lane<br />
Minnetonka, MN 55305<br />
952-930-3132<br />
aqualines.@q.com<br />
AUER STEEL & HEATING SUPPLY CO.<br />
Laura Tofte<br />
865 Xenium Ln<br />
Plymouth, MN 55441<br />
763-450-9248<br />
laura.tofte@auersteel.com<br />
www.auersteel.com<br />
BENNEROTTE MARKETING AGENCY<br />
John Bennerotte<br />
14332 21st Avenue N<br />
Suite 100<br />
Plymouth, MN 55447<br />
763-544-8611<br />
john@bmarep.com<br />
www.bmarep.com<br />
BICKERSTAFF SALES, INC.<br />
Mike Bickerstaff<br />
17480 Goodland Path<br />
Lakeville, MN 55044<br />
952-223-1314<br />
mikeb@bickerstaffsales.com<br />
www.bickerstaffsales.com<br />
BONGARD CORPORATION<br />
Mike Smeed<br />
P.O. Box 640<br />
13366 Lake Drive<br />
Forest Lake, MN 55025<br />
651-982-9802<br />
bongard@bongard.com<br />
www.bongard.com<br />
BREKKE SALES COMPANY<br />
Grant Brekke<br />
5909 Baker Road<br />
Suite 580<br />
Minnetonka, MN 55345<br />
952-936-9551<br />
grantb@brekkesales.com<br />
www.brekkesales.com<br />
CENTERPOINT ENERGY<br />
Kathryn Knudson<br />
505 Nicollet Mall<br />
PO Box 59038<br />
Minneapolis, MN 55459<br />
612-321-4321<br />
kathryn.knudson@centerpointenergy.com<br />
www.centerpointenergy.com<br />
COLUMBIA PIPE & SUPPLY CO.<br />
Paul Tuff<br />
920 Apollo Road<br />
Eagan, MN 55121<br />
651-454-3880<br />
ptuff@columbiapipe.com<br />
www.columbiapipe.com<br />
DAKOTA SUPPLY GROUP<br />
Darrin Walts<br />
2219 Benson Rd<br />
Sioux Falls, SD 57104<br />
605-336-8884<br />
dwalts@dsginc.biz<br />
www.dakotasupplygroup.com<br />
DISTRIBUTOR SALES, INC.<br />
John Knight<br />
9341 Penn Avenue South<br />
Suite# 2208<br />
Bloomington, MN 55431<br />
651-460-6441<br />
jknight@dsireps.com<br />
www.dsireps.com<br />
EP SALES, INC.<br />
David Ponschok<br />
7878 12th Avenue South<br />
Bloomington, MN 55425<br />
952-854-4400<br />
sales@epsalesinc.com<br />
www.epsalesinc.com<br />
ESI ENERGY SALES, INC.<br />
John Hadacek<br />
1200 East 115th Street<br />
Burnsville, MN 55337<br />
952-890-2966<br />
jhadacek@energysalesinc.com<br />
FEDERATED INSURANCE<br />
Connor Odykirk<br />
121 East Park Square<br />
Owatonna, MN 55060<br />
989-400-7314<br />
wcodykirk@fedins.com<br />
www.federatedinsurance.com<br />
FERGUSON ENTERPRISES, INC.<br />
Jack Stover<br />
2350 County Rd C West<br />
Roseville, MN 55113<br />
651-638-5000<br />
John.stover@Ferguson.com<br />
www.ferguson.com<br />
FIRST SUPPLY<br />
Jamie Delander<br />
290 Bridgepoint Drive, Ste 600<br />
South St. Paul, MN 55075<br />
651-636-1240<br />
jdelander@1supply.com<br />
www.1supply.com<br />
FOURMATION SALES<br />
Jim Ingle<br />
14400 James Road<br />
Suite D<br />
Rogers, MN 55374<br />
763-420-6900<br />
jim@fourmationsales.com<br />
www.fourmationsales.com<br />
GLENTRONICS, INC.<br />
Joe Ross<br />
4190 Vinewood Lane N<br />
Suite 111-303<br />
Plymouth, MN 55442<br />
612-424-9155<br />
joer@glentronics.com<br />
www.stopflooding.com<br />
GOODIN COMPANY<br />
Jeff Burman<br />
2700 Second St N, PO 9326<br />
Minneapolis, MN 55411<br />
612-588-7811<br />
jeff.burman@goodinco.com<br />
www.goodinco.com<br />
GRANSE/TRIO SALES LLC<br />
Kim Olson<br />
21670 Hamburg Avenue<br />
Lakeville, MN 55044<br />
952-469-2191<br />
customer.service@gransetrio.com<br />
www.gransetrio.com<br />
HALL SALES COMPANY<br />
Mike Hall<br />
4707 Highway 61, #264<br />
White Bear Lake, MN 55110<br />
612-991-3407<br />
mike@hallsalesco.com<br />
www.hallsalesco.com<br />
HAMEL ASSOCIATES, INC.<br />
Bill Hamel<br />
7831 E Bush Lake Rd, #209<br />
Edina, MN 55439<br />
952-835-5570<br />
info@hamelrep.com<br />
www.hamelrep.com<br />
HARRIS BILLINGS COMPANY<br />
Cathy Rosenquist/Don Harris<br />
9913 13th Avenue N<br />
Plymouth, MN 55441<br />
763-541-7858<br />
toilet@partitions@harbilco.com<br />
www.plymouthbathroomremodel.com<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
33
MN <strong>PHCC</strong> ASSOCIATE MEMBERS<br />
JL-SONTAG LLC<br />
Jon Sontag<br />
5500 Lincoln Drive<br />
Suite 210<br />
Edina, MN 55436<br />
952-933-7768<br />
colleen@jlsontag.com<br />
JOHN J. MORGAN, CO.<br />
Tom Morgan<br />
1413 Thompson Avenue, Ste 1<br />
South St. Paul, MN 55075<br />
651-698-0089<br />
sales@jjmorgan.com<br />
www.jjmorgan.com<br />
JOHNSTONE SUPPLY<br />
Bob Major<br />
1401 W 94th St.<br />
Bloomington, MN 55431<br />
507-259-4793<br />
bob@johnstone103.com<br />
www.johnstonesupply.com<br />
KINGSWAY MARKETING LLC<br />
Colin King<br />
7373 Washington Avenue South<br />
Edina, MN 55439<br />
952-829-7237<br />
colin@kwmrep.com<br />
www.kingswaymarketingllc.com<br />
LENNOX INDUSTRIES<br />
Pat Hebert<br />
1475 Commerce Dr<br />
Mendota Heights, MN 55120<br />
218-213-7472<br />
pat.hebert@lennoxind.com<br />
www.lennox.com<br />
MCCULLOUGH & ASSOCIATES, INC.<br />
Paul Granos<br />
7400 Washington Avenue South<br />
Eden Prairie, MN 55344<br />
952-946-0126<br />
salesdept@mcculloughandassociates.com<br />
www.mcculloughandassociates.com<br />
MICHEL SALES AGENCY<br />
Dean Parker<br />
521 Phalen Boulevard<br />
St. Paul, MN 55130<br />
651-287-2640<br />
dean@michelsales.com<br />
www.michelsales.com<br />
MIDWEST SALES & MARKETING INC.<br />
Kay Hirsch<br />
530 Progress Drive<br />
Hartland, WI 53029<br />
800-246-8440<br />
mwsm@mwsmrep.com<br />
www.mwsmrep.com<br />
MINVALCO, INC.<br />
Dan Sinn<br />
3340 Gorham Ave<br />
Minneapolis, MN 55426<br />
952-920-0131<br />
dan.sinn@minvalco.com<br />
www.minvalco.com<br />
MONDALE & ASSOCIATES, INC.<br />
Joan Mondale<br />
7630 Washington Ave. S<br />
Eden Prairie, MN 55344<br />
952-888-1770<br />
jmondale@mondale.biz<br />
http://mondale.biz/<br />
MUELLER INDUSTRIES<br />
Dillon Hollin<br />
400 Ford Rd, Apt 201<br />
St. Louis Park, MN 55426<br />
773-383-2502<br />
dthollin@muellerindustries.com<br />
www.muellerindustries.com<br />
MULCAHY CO., INC.<br />
Rob Grady<br />
2700 Blue Water Road, #100<br />
Eagan, MN 55121<br />
651-686-8580<br />
info@mulcahyco.com<br />
www.mulcahyco.com<br />
NCS CORPORATION<br />
Rick Matzen<br />
7440 West 78th Street<br />
Bloomington, MN 55439<br />
952-941-4464<br />
rmat@ncscor.com<br />
www.ncscor.com<br />
NIBCO INC.<br />
Doug Moe<br />
885 96th Ave NE<br />
Blaine, MN 55434<br />
612-619-5710<br />
moed@nibco.com<br />
www.nibco.com<br />
NORTH CENTRAL FABRICATORS, LLC<br />
George Oakes<br />
40800 Hwy 65 NE<br />
Braham, MN 55066<br />
763-689-5070<br />
george@northcentralfab.com<br />
www.northcentralfab.com<br />
NORTHLAND REPS, INC.<br />
Jeff Tyler<br />
500 Third Street SE<br />
Osseo, MN 55369<br />
952-854-3905<br />
jeffreyt@northlandreps.com<br />
www.northlandreps.com<br />
O.J. BERGLAND & ASSOCIATES, INC.<br />
Todd Isaacs<br />
1110 French Lake Rd.<br />
Maple Grove, MN 55369<br />
763-416-0029<br />
todd@ojbergland.com<br />
www.ojbergland.com<br />
PENTAIR<br />
Nicholas Tisch<br />
293 Wright St<br />
Delavan, WI 53115<br />
763-244-5251<br />
nicholas.tisch@pentair.com<br />
www.pentair.com<br />
R.E. MICHEL COMPANY<br />
Fred Trettin<br />
17 North 20th Ave West<br />
Duluth, MN 55806<br />
218-341-0269<br />
frederick.trettin@remichel.com<br />
www.remichel.com<br />
R.G. HIGGINS & ASSOCIATES, INC.<br />
Jim Roland<br />
7805 Beech Street NE<br />
Fridley, MN 55432<br />
763-561-7777<br />
rghiggins@rghiggins.com<br />
www.rghiggins.com<br />
R.M. COTTON COMPANY<br />
Ren Warnsholz<br />
7145 Boone Avenue North<br />
Brooklyn Park, MN 55428<br />
763-473-4640<br />
rwarnsholz@rmcotton.com<br />
www.rmcotton.com<br />
RAC SALES, INC.<br />
Keith Rinderknecht<br />
9121 Baltimore Street NE<br />
#105<br />
Minneapolis, MN 55449<br />
763-785-7000<br />
racsales@racsalesinc.com<br />
www.racsalesinc.com<br />
REP RITE BURK & ASSOCIATES<br />
Bill Cutter<br />
2369 Waters Drive<br />
Mendota Heights, MN 55120<br />
651-686-0181<br />
bcutter@repriteburk.com<br />
www.repriteburk.com<br />
ROBERT B. HILL CO.<br />
Josh Fischer<br />
7101 Oxford Street<br />
Minneapolis, MN 55426<br />
952-925-1444<br />
josh@hillwater.com<br />
www.hillwater.com<br />
34 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
MN <strong>PHCC</strong> ASSOCIATE MEMBERS<br />
SALES ENGINEERS, INC.<br />
Mike Dungan<br />
12909 Pioneer Trail<br />
Eden Prairie, MN 55347<br />
952-944-0773<br />
mdungan@salesengineersinc.com<br />
www.salesengineersinc.com<br />
SAUFFERER ASSOCIATES<br />
John Saufferer<br />
24120 Rice Lake Drive<br />
Lakeville, MN 55044<br />
952-469-8515<br />
JohnS@Sauffererassociates.com<br />
www.sauffererassociates.com<br />
SCHROEDER SALES COMPANY<br />
Jon Schroeder<br />
12901 73rd Ave North<br />
Maple Grove, MN 55369<br />
763-391-6232<br />
jon@schroedersalesco.com<br />
http://schroedersalesco.com/<br />
SCHU/MARKETING ASSOCATES, INC.<br />
Sarah Levens<br />
1000 Berkshire Lane, Suite 4<br />
Plymouth, MN 55441<br />
763-593-5616<br />
sarah@schumarketing.com<br />
www.schumarketing.com<br />
SODERHOLM & ASSOCIATES INC<br />
Dale Blanchette<br />
7150 - 143rd Ave NW<br />
Ramsey, MN 55303<br />
763-427-9635<br />
company@soderholmrep.com<br />
http://soderholmassociates.com<br />
SPS COMPANIES, INC.<br />
Paul Siedow<br />
6363 State Highway 7<br />
Minneapolis, MN 55416<br />
952-928-7248<br />
psiedow@spscompanies.com<br />
www.spscompanies.com<br />
STABECK SALES & MARKETING, INC.<br />
KC Stabeck<br />
3415 Kilmer Lane North<br />
Plymouth, MN 55441<br />
763-252-4750<br />
kc@stabecksales.com<br />
https://www.stabecksales.com<br />
TARGET MARKETING REPS / JMK SALES CO.,<br />
INC.<br />
Paul Joswiak<br />
7900 Excelsior Blvd, #2500<br />
Hopkins, MN 43<br />
952-471-1211<br />
pauljoswiak@tmreps.com<br />
www.jmksalesco.com<br />
THERMLINK SUPPLY COMPANY<br />
Erik Hallstrom<br />
3947 E Calvary Rd<br />
Duluth, MN 55803<br />
218-724-5555<br />
erik@thermlink.com<br />
www.thermlink.com<br />
TIME COMMUNICATIONS<br />
Ashley Arvig<br />
2611 Hamline Ave N<br />
Roseville, MN 55113<br />
701-306-8538<br />
ashley.arvig@timecommunications.biz<br />
https://timecommunications.biz<br />
UPONOR, INC.<br />
Tim Peick<br />
5925 148th St W<br />
Apple Valley, MN 55124<br />
952-997-4287<br />
tim.peick@uponor.com<br />
www.uponor-usa.com<br />
VIEGA<br />
Bob Aagaard<br />
14501 N Diamond Lake Rd<br />
Dayton, MN 55327<br />
612-269-0644<br />
robert.aagaard@viega.com<br />
www.viega.us<br />
WALTERS-CLIMATE INC.<br />
Steve Mountin<br />
2857 Louisiana Avenue North<br />
New Hope, MN 55427<br />
763-544-8626<br />
info@walterclimate.com<br />
www.waltersclimate.com<br />
WATER DESIGN GROUP / RAKIETEN SALES<br />
INC.<br />
Steve Rakieten<br />
15612 Highway 7<br />
Ste 240<br />
Minnetonka, MN 55345<br />
952-933-2299<br />
Info@waterdesigngroup.com<br />
www.waterdesigngroup.com<br />
WATER HEATERS ONLY<br />
Lori King<br />
800 Mendelssohn Ave N<br />
Golden Valley, MN 55427<br />
763-557-1117<br />
lking@wh2only.com<br />
www.wh2only.com<br />
WH RESPONSE LLC<br />
Dennis Schramel<br />
PO Box 330<br />
Rockford, MN 55313<br />
763-477-3000<br />
dschramel@whe.org<br />
www.nextgenboiler.com<br />
WINSUPPLY OF THE TWIN CITIES<br />
Dave Maiers<br />
13930 Radium St NW<br />
Ramsey, MN 55303<br />
763-502-8000<br />
djmaiers@WinSupplyInc.com<br />
www.winsupplyofthetwincities.com<br />
If you are interested in becoming an Associate Member, and having your company information listed in future issues of<br />
the <strong>Contractor</strong> magazine, contact the MN <strong>PHCC</strong> Association office at 952-564-3060 or info@mnphcc.org.<br />
www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
35
MN <strong>PHCC</strong><br />
Membership Benefits<br />
The Plumbing, Heating, Cooling <strong>Contractor</strong>s Association is the oldest trade<br />
association in the construction industry—and the premiere organization for the<br />
p-h-c professional. Since 1883, <strong>PHCC</strong> has been the leader in promotion,<br />
advancement, education and training.<br />
Join today and begin receiving benefits that will keep you updated and relevant<br />
against your competitors. Membership is at the COMPANY level which means<br />
all of your employees take advantage of the benefits.<br />
HERE ARE THE TOP 10 REASONS TO JOIN MN <strong>PHCC</strong>:<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
One complimentary registration to MN <strong>PHCC</strong>’s Annual Convention<br />
(which includes 8 hours of plumbing CE) OR one complimentary<br />
registration to any other MN <strong>PHCC</strong> plumbing CE class.<br />
Discounted registration for all employees to all MN <strong>PHCC</strong><br />
plumbing classes.<br />
Discounts through companies such as ExxonMobil Gas, Enterprise Fleet<br />
Management, Aramark, and many more!<br />
Company listing on MN <strong>PHCC</strong> and <strong>PHCC</strong> National’s online membership<br />
directory where the public can search for contractors to hire or equipment/<br />
service providers, based on location & services offered.<br />
Networking opportunities on local, state, and national levels.<br />
Exclusive access to FREE real-time and on-demand training webinars through <strong>PHCC</strong><br />
National’s website.<br />
Dedicated <strong>Minnesota</strong> Lobbyist who provides a strong voice for our industry before the state<br />
legislature and plumbing board and provides regular updates to MN <strong>PHCC</strong> membership.<br />
Learn how to protect your business and your employees with <strong>PHCC</strong> Safety and Risk<br />
Management Resources.<br />
Complimentary subscription to <strong>Contractor</strong> magazine and exclusive access to historical issues.<br />
Assistance in managing your various bonds.<br />
For more information, call 952.564.3060 or email info@mnphcc.org<br />
<strong>Minnesota</strong> Plumbing, Heating, Cooling <strong>Contractor</strong>s Association (MN <strong>PHCC</strong>)<br />
952.564.3060 | www.mnphcc.org /membership<br />
Best People. Best Practices.®
MEMBERSHIP APPLICATION<br />
Join online at www.mnphcc.org or complete the application below!<br />
Membership is at the company level and ALL employees receive the benefits! Complete details about the<br />
benefits can be found on our website at www.mnphcc.org. Company membership runs for one calendar<br />
year, from January 1 - December 31.<br />
20<br />
18<br />
1<br />
MEMBER INFORMATION<br />
Please provide your company information below as you would like it listed in the membership directory.<br />
Company Name:________________________________________________________________________________________________<br />
Primary Contact:________________________________________________________________________________________________<br />
Address:______________________________________________________________________________________________________<br />
City:______________________________________________________________________State:_______________Zip:_______________<br />
Phone:__________________________________________________ Fax:__________________________________________________<br />
Email: _________________________________________________Website: ________________________________________________<br />
Is your company: o Union o Non-Union<br />
(This information will not be published but is used for us to track our membership demographics)<br />
Would you like your company information to be listed in the MN <strong>PHCC</strong> membership directory? o Yes o No<br />
(Please note that your information will be listed if an option is not selected)<br />
2<br />
PRODUCTS /<br />
SERVICES<br />
Please select which products /services your<br />
company provides:<br />
Plumbing<br />
o <strong>Contractor</strong> Installation/<br />
Repair/Maintenance<br />
o Parts/Tools Wholesaler<br />
o Parts/Tools Manufacturer<br />
HVAC<br />
o <strong>Contractor</strong> Installation/<br />
Repair/Maintenance<br />
o Parts/Tools Wholesaler<br />
o Parts/Tools Manufacturer<br />
Mechanical<br />
o <strong>Contractor</strong> Installation/<br />
Repair/Maintenance<br />
o Parts/Tools Wholesaler<br />
o Parts/Tools Manufacturer<br />
o Business Service Provider for <strong>Contractor</strong>s,<br />
i.e. utility, CPA services, etc.<br />
o OTHER: Please list the specific service(s) you<br />
offer:__________________________________<br />
______________________________________<br />
______________________________________<br />
3<br />
ADDITIONAL EMPLOYEES<br />
Please provide employee information for those that you want to<br />
receive <strong>PHCC</strong> communications regarding CE classes, events, lobbying<br />
updates, association updates, industry information, etc. Attach<br />
additional names if necessary.<br />
Name:_______________________________________________________________<br />
Phone: ______________________________________________________________<br />
Email: _______________________________________________________________<br />
Name:_______________________________________________________________<br />
Phone: ______________________________________________________________<br />
Email: _______________________________________________________________<br />
4<br />
MEMBERSHIP TYPE<br />
Please select your membership type below.<br />
o CONTRACTOR Company - $1,350<br />
$1,095 … over a 20% discount for first-time members!<br />
o ASSOCIATE Company - $500<br />
5<br />
PAYMENT INFORMATION<br />
o Visa o MasterCard o AMEX o Check #____________ (payable to MN <strong>PHCC</strong>)<br />
Card Number: __________________________________ Exp. Date: ___________<br />
Name on Card: ______________________________________________________<br />
Signature: __________________________________________________________<br />
PLEASE SEND YOUR COMPLETED FORMS WITH FULL PAYMENT TO:<br />
MN <strong>PHCC</strong> - 5353 Wayzata Blvd, Ste 350, Minneapolis MN 55416 Phone: (952) 564-3060 | Fax: (952) 252-8096 | info@mnphcc.org<br />
Your MN <strong>PHCC</strong> membership will be conveniently renewed at the start of each calendar year using the credit card noted above. This will guarantee<br />
uninterrupted access to benefits, services and subscriptions. An email will be sent to you in December of each year as a reminder and will include the upcoming<br />
years’ membership fee. If you do not wish to proceed with automatic renewal for an upcoming membership year, you must opt out before the second week of<br />
December by emailing info@mnphcc.org.<br />
By providing your credit card number above, you authorize MN <strong>PHCC</strong> to annually renew your MN <strong>PHCC</strong> membership and charge the applicable membership fee.<br />
Send in your completed application and full payment right away to begin receiving benefits!<br />
<strong>PHCC</strong> membership dues are not deductible as a charitable contribution for U.S. Federal income tax purposes, but may be deductible as a business expense.<br />
For <strong>2018</strong>, <strong>PHCC</strong> estimates that 5% constitutes lobbying expense.
MN <strong>PHCC</strong><br />
2019 Past President’s<br />
Club Scholarship Application<br />
The MN <strong>PHCC</strong> Past President’s Club awards scholarships of<br />
$1,000 or more to selected individuals going into the plumbing/<br />
heating/cooling trade. Applicants must be sponsored by a MN<br />
<strong>PHCC</strong> <strong>Contractor</strong> member in good standing, or a MN <strong>PHCC</strong><br />
Past President. Scholarships are awarded at each Annual<br />
Convention. The dates for the 123rd Annual Convention are<br />
February 6-8, 2019. Below are the instructions and details.<br />
1. Write a 1-page, double-spaced essay on why you want<br />
to go into the p-h-c trade.<br />
2. Provide a letter of recommendation from a personal<br />
acquaintance (not a relative) attesting to character and<br />
other pertinent information.<br />
3. Application must be postmarked by<br />
September 17, <strong>2018</strong>.<br />
4. Applicant must reside in <strong>Minnesota</strong>.<br />
5. Applicant must be a senior in high school, have<br />
graduated from high school or have a GED.<br />
The scholarship award may be given to any person desiring<br />
to further his/her education in the p-h-c trade. This includes<br />
mechanical engineering or CAD operator. If the recipient should<br />
drop out of school during the year, the balance of the award shall<br />
be returned to the MN <strong>PHCC</strong> Past President’s Club. A person<br />
may receive only one MN <strong>PHCC</strong> Past President’s Scholarship in<br />
his/her lifetime.<br />
The Scholarship Committee will consist of the most recent three<br />
(3) Past Presidents of the MN <strong>PHCC</strong>. The Scholarship Committee<br />
will have the final decision in awarding this scholarship.<br />
Incomplete or late applications will NOT be considered.<br />
The scholarship check shall be written in the recipient’s name<br />
and in the name of the attending school. It shall be used<br />
immediately during the school year, following applying for the<br />
scholarship.<br />
Full name _________________________________________________________________________________ Age __________________<br />
Address ___________________________________________________________________________________________________________<br />
City _____________________________________________________________ State _____________________ ZIP __________________<br />
Phone number _____________________________________________ Email __________________________________________________<br />
<strong>PHCC</strong> <strong>Contractor</strong> Member or Past President sponsoring you ____________________________________________________________<br />
Sponsor’s relationship to you ______________________________________ Sponsor’s phone number ___________________________<br />
What school do you plan to attend? __________________________________________________________________________________<br />
What program will you be enrolling in? _________________________________ When do you plan to enroll? ____________________<br />
School’s address ___________________________________________________________________________________________________<br />
City _____________________________________________________________ State ____________________ ZIP ___________________<br />
High School attended _______________________________________________________________________________________________<br />
High School graduation date ________________________________________________________________________________________<br />
I hereby certify that the above is true and accurate.<br />
Applicant’s Signature __________________________________________________________ Date ________________________________<br />
Send the completed application & materials to:<br />
MN <strong>PHCC</strong> Past President’s Club Scholarship<br />
5353 Wayzata Blvd, Ste 350<br />
Minneapolis, MN 55416<br />
info@mnphcc.org<br />
Questions?<br />
Contact Craig Carlson at<br />
craig@carlsonduluth.com<br />
or by telephone at (218) 348-0287.<br />
38 <strong>May</strong> - <strong>June</strong> <strong>2018</strong> | MN <strong>PHCC</strong> | www.mnphcc.org
ADVERTISER INDEX<br />
Auer Steel (auersteel.com)..........................................................11<br />
Bradford White (bwfindapro.com) ............................................. 3<br />
CenterPoint Energy (CenterPointEnergy.com).................20-21<br />
DSG (dakotasupplygroup.com) ................................................12<br />
FastEst, Inc. (fastest-inc.com) ...................................................... 9<br />
Federated Insurance (federatedinsurance.com)....................17<br />
First Supply (1supply.com).........................................................13<br />
Goodin Company (goodinco.com)............................................. 2<br />
Kolbi Pipe Marker Co. (kolbipipemarkers.com).......................19<br />
Liberty Pumps (libertypumps.com/stormcell)......................40<br />
<strong>Minnesota</strong> Energy Resources (minnesotaenergysources.com)..24<br />
Rheem (rheem.com/TanklessInnovation)...............................15<br />
Rinnai (rinnai.us)...........................................................................25<br />
Soderholm & Associates (soderholmrep.com).......................39<br />
T&S Brass (tsbrass.com)...............................................................19<br />
Taco Comfort Solutions (TacoComfort.com) ..........................39<br />
Warm Rain (warmrain.com)........................................................23<br />
Water Right (water-right.com) ..................................................31<br />
Market Influence. Customer Value.<br />
7150 143rd Ave NW<br />
Ramsey, MN 55303<br />
W140N5086 Lilly Rd<br />
Menomonee Falls, WI 53051<br />
www.soderholmrep.com<br />
763.427.9635<br />
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www.mnphcc.org | MN <strong>PHCC</strong> | <strong>May</strong> - <strong>June</strong> <strong>2018</strong><br />
39
Copyright © Liberty Pumps, Inc. <strong>2018</strong> All rights reserved.<br />
Locally Represented By :<br />
Northland Reps, Inc.<br />
952-854-3905<br />
www.northlandreps.com