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Waiting times: a national problem<br />
BY JAI BREITNAUER<br />
Senior ophthalmologists are welcoming the<br />
national publicity achieved by the story that<br />
some South Island patients are going blind as<br />
a result of waiting times for follow-up care.<br />
“We had discussed this situation with the minister<br />
of health in March 2015 and no action has occurred<br />
from government,” says Royal Australian and New<br />
Zealand College of Ophthalmologists (RANZCO) NZ<br />
President Dr Stephen Ng. “For us, it’s a chance to<br />
highlight it’s a national problem. All DHBs are under<br />
the same pressure. All DHBs have large numbers<br />
of follow-up appointments that are delayed to the<br />
point where it is becoming a huge clinical risk. The<br />
people on the waiting list who are reported to have<br />
gone blind in Invercargill, well we all know of cases<br />
where this has happened in other DHBs.”<br />
Dr Ng says the issue finally came to light after two<br />
ophthalmologists, one from Nelson Marlborough<br />
DHB and one from Southland, placed patients on<br />
the local risk register. Usually, these occurrences<br />
are reported to a local manager in the DHB, but<br />
by placing them on the register they were picked<br />
up by the Health, Quality and Safety Commission<br />
and included in the commission’s Learning from<br />
adverse events report. The report, published on<br />
10 November, highlighted the rise in reported<br />
ophthalmology-related events to 44 this year,<br />
and the resultant risk of vision loss from too long<br />
waiting times. The national media coverage resulted<br />
from a RANZCO press release issued just prior<br />
to the report, which renewed calls for an urgent<br />
government review of waiting time targets. It<br />
highlighted the case of “KB” – a 23-year-old who<br />
was diagnosed with glaucoma and, due to the lack<br />
of timely follow-up, was left blind in one eye and<br />
needing urgent surgery to save the other eye.<br />
“This year, Southern and Nelson Marlborough<br />
DHBs both reported a number of individual<br />
ophthalmology events, including a delay in followup<br />
appointments. The Commission commends<br />
these DHBs for showing leadership in this reporting.<br />
These DHBs are currently reviewing these events<br />
and will make improvements based on the<br />
findings,” said commission chairman Professor Alan<br />
Merry.<br />
“This is a prompt for other DHBs to look closely<br />
at their ophthalmology services to ensure people<br />
are being seen in a timely manner, with high-risk<br />
patients prioritised.”<br />
Targets putting pressure on services<br />
Dr Ng believes the solution to this problem is<br />
greater than can be handled at a local level.<br />
“The health targets for seeing new patients need<br />
adjustment [which needs to be done at government<br />
level]. At present every DHB is required to have<br />
patients that are referred for specialist appointments<br />
to be seen within four months. That means those<br />
people get in the door, but those who have already<br />
been seen and need follow-up care get less priority.<br />
They end up in this delayed follow-ups cohort that is<br />
building up and building up because of the pressure<br />
to get [new patients] in the front door – it means the<br />
follow-ups are just being shut out.”<br />
The aging population, increased diabetes and<br />
the success of treatments for other eye conditions<br />
have resulted in a larger number of people needing<br />
ongoing ophthalmology care, explains Dr Ng.<br />
“This is an expected part of the baby boomer<br />
generation that everyone has been talking about<br />
for years – it’s here and now. It’s exacerbated by the<br />
fact the government has targets for new patients<br />
and surgery that don’t take into account the huge<br />
number of people requiring chronic care for the rest<br />
of their lives.”<br />
Dr Graham Reeves, a consultant ophthalmologist<br />
with Counties Manukau and new Eye Institute<br />
doctor (see story p16), agrees. “This is not<br />
necessarily an isolated problem. New Zealand has<br />
an ageing population with chronic eye disease [and]<br />
once diagnosed, you need to care for those patients<br />
for the rest of their lives.”<br />
Dr Reeves notes this task in itself is difficult under<br />
current conditions, but the Ministry of Health has<br />
120-day maximum wait time guidelines for surgery<br />
which (as well as the guidelines for new referrals) is<br />
shifting the focus away from the patients who need<br />
care the most, he says.<br />
“We have to focus on new surgical patients,<br />
mostly cataracts, to avoid being penalised. Other<br />
patients suffer the consequences because we can’t<br />
keep up. We don’t have enough doctors or physically<br />
enough space.<br />
“There’s no easy answer, but it’s difficult when<br />
priority is being placed on patients who may not<br />
be going blind. Having cataracts is traumatic, but<br />
completely reversible, while delays in the treatment<br />
of those with other conditions can result in<br />
permanent blindness.”<br />
A question of community care<br />
Both Dr Reeves and Dr Ng want more focus to be<br />
placed on increasing resources around patients with<br />
conditions like glaucoma and AMD.<br />
“We need more ophthalmologists and we<br />
need more investment in training for nurses and<br />
optometrists to work alongside us in teams to deal<br />
with the huge numbers we’re seeing in every DHB,”<br />
says Dr Ng, adding he favours some form of allied<br />
community care. Dr Reeves says many of the clinics<br />
he works in are already running joint initiatives with<br />
nurses and community optometrists.<br />
In a world where ophthalmologists are<br />
collaborating more with optometrists and the<br />
scope of prescribing rights within the optometry<br />
industry have been extended, it seems logical to<br />
support the opportunity to offer additional training<br />
to optometrists to take on this increased role of<br />
community-based patient care. However, one<br />
source who did not wish to be named, says that<br />
in the past shared-care programmes have fallen<br />
over due to one important sticking point – money.<br />
The public system can’t support the current rate<br />
of pay of the average optometrist working at their<br />
current speed. It’s not financially sustainable in a<br />
sector that many feel is underfunded and stretched<br />
already, the source says. “Simply put, it’s cheaper to<br />
keep this level of eye-care in a public hospital.”<br />
Another issue is risk and who is responsible for<br />
it. An issue highlighted earlier this year when a UK<br />
optometrist was taken to court and found guilty<br />
after failing to spot a serious medical condition in a<br />
young patient, resulting in the patient’s death.<br />
“Many optometrists would still prefer the<br />
ophthalmologist to have responsibility as the main<br />
care giver,” the source says, highlighting training<br />
differences. “Many lay-people see an optometrist<br />
and an ophthalmologist as the same thing, but we<br />
do two very different jobs.”<br />
Representatives of RANZCO met with the chief<br />
medical officer on 15 November, together with<br />
representatives from nursing and optometry, to try<br />
to get to grips with the problem.<br />
“Allowing chronic eye conditions to advance<br />
unchecked, places a significant burden on the<br />
health service with more complex, time-consuming<br />
and expensive treatments required,” explains<br />
RANZCO president Dr Brad Horsburgh. “Studies<br />
show that, while the cost of treating chronic<br />
eye conditions and having regular check-ups to<br />
maintain eye health is minimal, the economic<br />
impact of treating and supporting a person who<br />
has lost their vision is substantial. The government<br />
could make cost savings in the long run by<br />
preventing blindness now.”<br />
A report, Social and economic cost of macular<br />
degeneration in New Zealand, launched at the time<br />
of going to press by Macular Degeneration New<br />
Zealand shows the cost of blindness due to macular<br />
degeneration is around $216.6 million a year, which<br />
vastly outweighs the cost of treatment to prevent<br />
people going blind in the first place, continued<br />
RANZCO.<br />
“RANZCO is really trying to concentrate on the<br />
needs of our patients, they’re the ones suffering<br />
under the system,” says Dr Ng. “We want to be at<br />
the forefront of trying to define solutions.”<br />
For more, see our new column “Eye on optics by<br />
Happy holidays!<br />
EDITORIAL<br />
Welcome to the last issue of the year and<br />
two exciting new columns.<br />
Eye on Optics by Chalkeyes pays tribute<br />
to that rascally business columnist Chalkie, who<br />
used to frequent the back page of infamous Kiwibattler,<br />
the Independent Business Weekly. Like<br />
Chalkie, the column is anonymous to allow the<br />
small group of regular, authoritative writers to<br />
share their well-considered views without fear of<br />
losing their jobs.<br />
Macular milestones, meanwhile, has been<br />
put together with MDNZ and trustee Dr David<br />
Worsley to highlight interesting macular<br />
research. This new, quarterly column augments<br />
the work of our wonderful monthly research<br />
columns Eye on Opthalmology and Focus on<br />
Research (thanks Hutokshi, Charles and Hussain,<br />
we really couldn’t do it without you!)<br />
What a year! Each month we find ourselves<br />
struggling to include all the happenings in<br />
our exciting industry and this month was no<br />
exception. Silmo, Visionz, ADONZ and the Eye<br />
Institute conferences have all vyed for space<br />
between a wealth of news and views. We hope<br />
you enjoy reading it all as much as we enjoy<br />
covering it for you!<br />
Have a fabulous holiday. We’ll be back with<br />
even more in our February issue.<br />
Cheers and a very Merry Christmas,<br />
Chalkeyes” on p27. ▀<br />
Join us for a fantastic<br />
day at the track<br />
On Saturday 18th February 2017<br />
at Auckland Racing Club, Ellerslie<br />
Lesley Springall, publisher, NZ Optics<br />
Essilor launches Digitime<br />
Essilor has launched Varilux Digitime, a new<br />
range of occupational lenses for modern<br />
presbyopes, taking into account patients’<br />
daily digital needs.<br />
The new addition to the Varilux range of<br />
progressive lenses (worn by more than 400 million<br />
people worldwide) will add a point of difference<br />
to your practice, explained Tim Thurn, Essilor’s<br />
director of professional services, speaking at Essilor’s<br />
Platinum Partner’s regional conference in Auckland<br />
last month. They are also far easier and simpler to<br />
understand and prescribe, compared with Essilor<br />
and Nikon’s older occupational lens offerings,<br />
Interview and Weblens, designed in 1998 and 2000<br />
respectively, well before smartphones, he said.<br />
Today’s digital devices have changed presbyopes’<br />
visual and postural behaviour, with 70% of 45 to 65<br />
year olds saying they suffer from tired eyes and neck<br />
and shoulder pain - a common ailment as people<br />
stick their necks out and lean forward to read their<br />
screens more easily.<br />
It all comes down to how far away your screen is,<br />
said Thurn, with research by Essilor showing that<br />
people have very variable distances of preferred<br />
screen usage. A person’s average eye distance to<br />
their desk computer is 63 cm, but the range varies<br />
from between 38cm and 88cm, a whopping 50cm<br />
variation between users.<br />
The distance between eyes and device should be measured<br />
Thus in addition to normal progressive<br />
measurements, to maximise the effect of Digitime,<br />
Essilor requires the patient’s preferred eye distance<br />
from their desktop computer to be measured.<br />
Without this, the lens manufacturing process will<br />
default to the 63 cm average, which works, but not<br />
as well as when the actual device distance is known,<br />
stressed Thurn.<br />
Varilux Digitime comes in Near, Mid or Room<br />
variations, with the first focusing on near vision<br />
CONTINUED ON P4<br />
Join us for a fantastic<br />
day at the track<br />
On Saturday 18th February 2017 at Auckland Racing Club, Ellerslie<br />
Join us from 12 noon in the Guineas Room, where you will be treated to drinks on arrival and a<br />
delicious buffet lunch, plus much more. Witness the extravaganza of horse racing including the<br />
prestigious Avondale Cup and Avondale Guineas races. Enjoy a great day, while fundraising for<br />
Macular Degeneration New Zealand and their work in the Macular Degeneration community.<br />
A table of 10 package is $1,250<br />
(incl. GST) and includes:<br />
• Table in the Guineas Room for 10 guests, including<br />
drinks on arrival, buffet lunch, afternoon tea and<br />
cash bar<br />
• Entertainment throughout the day including<br />
tipsters, jockeys, celebrities and unique<br />
experiences<br />
• Opportunity to display product and branded<br />
pull-up banners in the Guineas Room for the day<br />
• Free carparking<br />
A Unique Experience is $100 (incl. GST)<br />
for 4 people for either option:<br />
1. Experience the Commentary Box<br />
2. Experience the Race Start<br />
Book now to be on the inside!<br />
Individual tickets $140 (incl. GST).<br />
Earlybird tickets $125 (incl. GST)<br />
(before 31 <strong>Dec</strong>ember).<br />
Visit www.mdnz.org.nz to secure your tickets online.<br />
1 in 7 people over 50 will get Macular Degeneration.<br />
All funds raised on the day will gratefully go to support the Macular Degeneration community.<br />
To take up this opportunity, please contact Alice McKinley at 027 634 0495 or events@mdnz.org.nz<br />
<strong>Dec</strong>ember <strong>2016</strong><br />
NEW ZEALAND OPTICS<br />
3