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Dec 2016

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Waiting times: a national problem<br />

BY JAI BREITNAUER<br />

Senior ophthalmologists are welcoming the<br />

national publicity achieved by the story that<br />

some South Island patients are going blind as<br />

a result of waiting times for follow-up care.<br />

“We had discussed this situation with the minister<br />

of health in March 2015 and no action has occurred<br />

from government,” says Royal Australian and New<br />

Zealand College of Ophthalmologists (RANZCO) NZ<br />

President Dr Stephen Ng. “For us, it’s a chance to<br />

highlight it’s a national problem. All DHBs are under<br />

the same pressure. All DHBs have large numbers<br />

of follow-up appointments that are delayed to the<br />

point where it is becoming a huge clinical risk. The<br />

people on the waiting list who are reported to have<br />

gone blind in Invercargill, well we all know of cases<br />

where this has happened in other DHBs.”<br />

Dr Ng says the issue finally came to light after two<br />

ophthalmologists, one from Nelson Marlborough<br />

DHB and one from Southland, placed patients on<br />

the local risk register. Usually, these occurrences<br />

are reported to a local manager in the DHB, but<br />

by placing them on the register they were picked<br />

up by the Health, Quality and Safety Commission<br />

and included in the commission’s Learning from<br />

adverse events report. The report, published on<br />

10 November, highlighted the rise in reported<br />

ophthalmology-related events to 44 this year,<br />

and the resultant risk of vision loss from too long<br />

waiting times. The national media coverage resulted<br />

from a RANZCO press release issued just prior<br />

to the report, which renewed calls for an urgent<br />

government review of waiting time targets. It<br />

highlighted the case of “KB” – a 23-year-old who<br />

was diagnosed with glaucoma and, due to the lack<br />

of timely follow-up, was left blind in one eye and<br />

needing urgent surgery to save the other eye.<br />

“This year, Southern and Nelson Marlborough<br />

DHBs both reported a number of individual<br />

ophthalmology events, including a delay in followup<br />

appointments. The Commission commends<br />

these DHBs for showing leadership in this reporting.<br />

These DHBs are currently reviewing these events<br />

and will make improvements based on the<br />

findings,” said commission chairman Professor Alan<br />

Merry.<br />

“This is a prompt for other DHBs to look closely<br />

at their ophthalmology services to ensure people<br />

are being seen in a timely manner, with high-risk<br />

patients prioritised.”<br />

Targets putting pressure on services<br />

Dr Ng believes the solution to this problem is<br />

greater than can be handled at a local level.<br />

“The health targets for seeing new patients need<br />

adjustment [which needs to be done at government<br />

level]. At present every DHB is required to have<br />

patients that are referred for specialist appointments<br />

to be seen within four months. That means those<br />

people get in the door, but those who have already<br />

been seen and need follow-up care get less priority.<br />

They end up in this delayed follow-ups cohort that is<br />

building up and building up because of the pressure<br />

to get [new patients] in the front door – it means the<br />

follow-ups are just being shut out.”<br />

The aging population, increased diabetes and<br />

the success of treatments for other eye conditions<br />

have resulted in a larger number of people needing<br />

ongoing ophthalmology care, explains Dr Ng.<br />

“This is an expected part of the baby boomer<br />

generation that everyone has been talking about<br />

for years – it’s here and now. It’s exacerbated by the<br />

fact the government has targets for new patients<br />

and surgery that don’t take into account the huge<br />

number of people requiring chronic care for the rest<br />

of their lives.”<br />

Dr Graham Reeves, a consultant ophthalmologist<br />

with Counties Manukau and new Eye Institute<br />

doctor (see story p16), agrees. “This is not<br />

necessarily an isolated problem. New Zealand has<br />

an ageing population with chronic eye disease [and]<br />

once diagnosed, you need to care for those patients<br />

for the rest of their lives.”<br />

Dr Reeves notes this task in itself is difficult under<br />

current conditions, but the Ministry of Health has<br />

120-day maximum wait time guidelines for surgery<br />

which (as well as the guidelines for new referrals) is<br />

shifting the focus away from the patients who need<br />

care the most, he says.<br />

“We have to focus on new surgical patients,<br />

mostly cataracts, to avoid being penalised. Other<br />

patients suffer the consequences because we can’t<br />

keep up. We don’t have enough doctors or physically<br />

enough space.<br />

“There’s no easy answer, but it’s difficult when<br />

priority is being placed on patients who may not<br />

be going blind. Having cataracts is traumatic, but<br />

completely reversible, while delays in the treatment<br />

of those with other conditions can result in<br />

permanent blindness.”<br />

A question of community care<br />

Both Dr Reeves and Dr Ng want more focus to be<br />

placed on increasing resources around patients with<br />

conditions like glaucoma and AMD.<br />

“We need more ophthalmologists and we<br />

need more investment in training for nurses and<br />

optometrists to work alongside us in teams to deal<br />

with the huge numbers we’re seeing in every DHB,”<br />

says Dr Ng, adding he favours some form of allied<br />

community care. Dr Reeves says many of the clinics<br />

he works in are already running joint initiatives with<br />

nurses and community optometrists.<br />

In a world where ophthalmologists are<br />

collaborating more with optometrists and the<br />

scope of prescribing rights within the optometry<br />

industry have been extended, it seems logical to<br />

support the opportunity to offer additional training<br />

to optometrists to take on this increased role of<br />

community-based patient care. However, one<br />

source who did not wish to be named, says that<br />

in the past shared-care programmes have fallen<br />

over due to one important sticking point – money.<br />

The public system can’t support the current rate<br />

of pay of the average optometrist working at their<br />

current speed. It’s not financially sustainable in a<br />

sector that many feel is underfunded and stretched<br />

already, the source says. “Simply put, it’s cheaper to<br />

keep this level of eye-care in a public hospital.”<br />

Another issue is risk and who is responsible for<br />

it. An issue highlighted earlier this year when a UK<br />

optometrist was taken to court and found guilty<br />

after failing to spot a serious medical condition in a<br />

young patient, resulting in the patient’s death.<br />

“Many optometrists would still prefer the<br />

ophthalmologist to have responsibility as the main<br />

care giver,” the source says, highlighting training<br />

differences. “Many lay-people see an optometrist<br />

and an ophthalmologist as the same thing, but we<br />

do two very different jobs.”<br />

Representatives of RANZCO met with the chief<br />

medical officer on 15 November, together with<br />

representatives from nursing and optometry, to try<br />

to get to grips with the problem.<br />

“Allowing chronic eye conditions to advance<br />

unchecked, places a significant burden on the<br />

health service with more complex, time-consuming<br />

and expensive treatments required,” explains<br />

RANZCO president Dr Brad Horsburgh. “Studies<br />

show that, while the cost of treating chronic<br />

eye conditions and having regular check-ups to<br />

maintain eye health is minimal, the economic<br />

impact of treating and supporting a person who<br />

has lost their vision is substantial. The government<br />

could make cost savings in the long run by<br />

preventing blindness now.”<br />

A report, Social and economic cost of macular<br />

degeneration in New Zealand, launched at the time<br />

of going to press by Macular Degeneration New<br />

Zealand shows the cost of blindness due to macular<br />

degeneration is around $216.6 million a year, which<br />

vastly outweighs the cost of treatment to prevent<br />

people going blind in the first place, continued<br />

RANZCO.<br />

“RANZCO is really trying to concentrate on the<br />

needs of our patients, they’re the ones suffering<br />

under the system,” says Dr Ng. “We want to be at<br />

the forefront of trying to define solutions.”<br />

For more, see our new column “Eye on optics by<br />

Happy holidays!<br />

EDITORIAL<br />

Welcome to the last issue of the year and<br />

two exciting new columns.<br />

Eye on Optics by Chalkeyes pays tribute<br />

to that rascally business columnist Chalkie, who<br />

used to frequent the back page of infamous Kiwibattler,<br />

the Independent Business Weekly. Like<br />

Chalkie, the column is anonymous to allow the<br />

small group of regular, authoritative writers to<br />

share their well-considered views without fear of<br />

losing their jobs.<br />

Macular milestones, meanwhile, has been<br />

put together with MDNZ and trustee Dr David<br />

Worsley to highlight interesting macular<br />

research. This new, quarterly column augments<br />

the work of our wonderful monthly research<br />

columns Eye on Opthalmology and Focus on<br />

Research (thanks Hutokshi, Charles and Hussain,<br />

we really couldn’t do it without you!)<br />

What a year! Each month we find ourselves<br />

struggling to include all the happenings in<br />

our exciting industry and this month was no<br />

exception. Silmo, Visionz, ADONZ and the Eye<br />

Institute conferences have all vyed for space<br />

between a wealth of news and views. We hope<br />

you enjoy reading it all as much as we enjoy<br />

covering it for you!<br />

Have a fabulous holiday. We’ll be back with<br />

even more in our February issue.<br />

Cheers and a very Merry Christmas,<br />

Chalkeyes” on p27. ▀<br />

Join us for a fantastic<br />

day at the track<br />

On Saturday 18th February 2017<br />

at Auckland Racing Club, Ellerslie<br />

Lesley Springall, publisher, NZ Optics<br />

Essilor launches Digitime<br />

Essilor has launched Varilux Digitime, a new<br />

range of occupational lenses for modern<br />

presbyopes, taking into account patients’<br />

daily digital needs.<br />

The new addition to the Varilux range of<br />

progressive lenses (worn by more than 400 million<br />

people worldwide) will add a point of difference<br />

to your practice, explained Tim Thurn, Essilor’s<br />

director of professional services, speaking at Essilor’s<br />

Platinum Partner’s regional conference in Auckland<br />

last month. They are also far easier and simpler to<br />

understand and prescribe, compared with Essilor<br />

and Nikon’s older occupational lens offerings,<br />

Interview and Weblens, designed in 1998 and 2000<br />

respectively, well before smartphones, he said.<br />

Today’s digital devices have changed presbyopes’<br />

visual and postural behaviour, with 70% of 45 to 65<br />

year olds saying they suffer from tired eyes and neck<br />

and shoulder pain - a common ailment as people<br />

stick their necks out and lean forward to read their<br />

screens more easily.<br />

It all comes down to how far away your screen is,<br />

said Thurn, with research by Essilor showing that<br />

people have very variable distances of preferred<br />

screen usage. A person’s average eye distance to<br />

their desk computer is 63 cm, but the range varies<br />

from between 38cm and 88cm, a whopping 50cm<br />

variation between users.<br />

The distance between eyes and device should be measured<br />

Thus in addition to normal progressive<br />

measurements, to maximise the effect of Digitime,<br />

Essilor requires the patient’s preferred eye distance<br />

from their desktop computer to be measured.<br />

Without this, the lens manufacturing process will<br />

default to the 63 cm average, which works, but not<br />

as well as when the actual device distance is known,<br />

stressed Thurn.<br />

Varilux Digitime comes in Near, Mid or Room<br />

variations, with the first focusing on near vision<br />

CONTINUED ON P4<br />

Join us for a fantastic<br />

day at the track<br />

On Saturday 18th February 2017 at Auckland Racing Club, Ellerslie<br />

Join us from 12 noon in the Guineas Room, where you will be treated to drinks on arrival and a<br />

delicious buffet lunch, plus much more. Witness the extravaganza of horse racing including the<br />

prestigious Avondale Cup and Avondale Guineas races. Enjoy a great day, while fundraising for<br />

Macular Degeneration New Zealand and their work in the Macular Degeneration community.<br />

A table of 10 package is $1,250<br />

(incl. GST) and includes:<br />

• Table in the Guineas Room for 10 guests, including<br />

drinks on arrival, buffet lunch, afternoon tea and<br />

cash bar<br />

• Entertainment throughout the day including<br />

tipsters, jockeys, celebrities and unique<br />

experiences<br />

• Opportunity to display product and branded<br />

pull-up banners in the Guineas Room for the day<br />

• Free carparking<br />

A Unique Experience is $100 (incl. GST)<br />

for 4 people for either option:<br />

1. Experience the Commentary Box<br />

2. Experience the Race Start<br />

Book now to be on the inside!<br />

Individual tickets $140 (incl. GST).<br />

Earlybird tickets $125 (incl. GST)<br />

(before 31 <strong>Dec</strong>ember).<br />

Visit www.mdnz.org.nz to secure your tickets online.<br />

1 in 7 people over 50 will get Macular Degeneration.<br />

All funds raised on the day will gratefully go to support the Macular Degeneration community.<br />

To take up this opportunity, please contact Alice McKinley at 027 634 0495 or events@mdnz.org.nz<br />

<strong>Dec</strong>ember <strong>2016</strong><br />

NEW ZEALAND OPTICS<br />

3

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