honor, serve, protect - Village of Morton Grove
honor, serve, protect - Village of Morton Grove
honor, serve, protect - Village of Morton Grove
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NORTH SUBURBAN EMERGENCY COMMUNICATIONS CENTER<br />
Partner Agencies<br />
Since February 2003, the <strong>Village</strong> <strong>of</strong> <strong>Morton</strong> <strong>Grove</strong> has<br />
been <strong>serve</strong>d by the North Suburban Emergency<br />
Communications Center (NSECC). NSECC is<br />
responsible for receiving and dispatching calls for<br />
police, fire and emergency medical services through<br />
the 9-1-1 wireline and wireless systems, radio, alarm<br />
circuitry and other telephone lines. The highly trained<br />
emergency communications personnel dispatch the<br />
necessary manpower and equipment required for<br />
emergencies for the incorporated areas <strong>of</strong> <strong>Morton</strong><br />
<strong>Grove</strong>, Des Plaines, Niles and Park Ridge.<br />
When citizens dial 9-1-1 to report an emergency, the<br />
system provides the life and property saving features <strong>of</strong><br />
Automatic Number Identification (ANI), Automatic<br />
Location Identification (ALI) and Selective Routing<br />
(SR). With ANI, ALI and SR, information concerning the caller's location, phone number and other<br />
essential facts are instantaneously displayed on a computer screen, assuring an emergency response<br />
even if the caller is unable to communicate.<br />
Emergency communications personnel utilize 25 separate emergency and non-emergency radio<br />
frequencies, linking the Police and Fire Departments with each other, in addition to linking<br />
surrounding communities for area-wide mutual aid support in the event <strong>of</strong> major disasters. The<br />
system also has links with both State and Federal agencies such as the Cook County Sheriffs Police<br />
Department, the Illinois State Police and the Federal Bureau <strong>of</strong> Investigation.<br />
With on-line computers located in the Emergency Communications Center and all public safety<br />
vehicles, the Computer Aided Dispatch (CAD) system provides a means to download essential<br />
emergency information immediately to responding emergency personnel concerning hazardous<br />
materials, handicapped individuals, building pre-plans and other critical information. The CAD<br />
System provides for the efficient use <strong>of</strong> manpower, equipment and other resources by continuously<br />
updating the available status. The system also interacts with the Area-Wide Law Enforcement Radio<br />
Terminal System (ALERTS), allowing <strong>of</strong>ficers immediate access to arrest, vehicle and property<br />
records through mobile data terminals located in their squad cars.<br />
Two <strong>of</strong> the most significant benefits <strong>of</strong> a consolidated dispatch center to the old police department<br />
based communication operations are the availability <strong>of</strong> the 7 to 10 on-duty staff members to assist<br />
<strong>Morton</strong> <strong>Grove</strong>, or any one <strong>of</strong> our fellow communities, when needed, and the immediate coordination<br />
<strong>of</strong> our many agencies when multi-jurisdiction incidents occur.<br />
<strong>Morton</strong> <strong>Grove</strong> Police Department 2009 Annual Report Page 22
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