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Programmers are something of a<br />
universal answer for enhancing<br />
the characteristics of modern<br />
vehicles. They are useful in improving<br />
fuel economy, horsepower, towing<br />
capabilities, and even allowing drivers<br />
to tap into the onboard computer for<br />
complex diagnostics and adjustments.<br />
The nuts and bolts? A programmer<br />
accesses the ECU of the car and<br />
manipulates mapping of the fuel and<br />
timing to enhance the power curve.<br />
This offers the ability to switch from an<br />
economy tune to a performance tune.<br />
Additionally, programmers work to<br />
enhance shift points of the transmission<br />
and can even be used to recalibrate the<br />
speedometer (with the right model).<br />
However, a tuner’s ultimate job is to get<br />
man in touch with the engine. When<br />
carbs and distributors disappeared,<br />
the gap between driver and machine<br />
widened. Suddenly, the car is solving<br />
its own problems and adjusting<br />
itself on the fly. With a good tuner,<br />
consumers find themselves able to<br />
18<br />
tap into the knowledge of a powerful<br />
computer to help strengthen the<br />
characteristics craved most when<br />
driving. And really, it reinforces the<br />
bond between man and machine—that’s<br />
what this industry is all about, right?<br />
As a shop owner, focus on stocking the<br />
best of the best and knowing the product<br />
inside and out. Marketing Coordinator<br />
Kris Lavery has a rule of three that<br />
comes in handy here. “There are three<br />
keys, in my opinion, to increasing<br />
your average sale and building a loyal<br />
clientele that becomes your most<br />
effective form of advertising: know<br />
your product, know your customer,<br />
and have good/better/best options…<br />
but ALWAYS show them the best first!”<br />
Superchips, Hypertech, Diablosport, Jet,<br />
Bully Dog, and Edge make tuners that<br />
reach well within the realms of economy,<br />
performance, and towing gains for all<br />
types of applications. You’ll find Jeepers,<br />
modern muscle fans, truck fanatics,<br />
and even sport compact guys debating<br />
about who holds the crown. But for sure,<br />
the names above are in the running.<br />
Despite proven results, there’s a lot<br />
of controversy surrounding computer<br />
programmers, and consumers are<br />
often misinformed. For years, people<br />
have been led to believe that tuners<br />
automatically void a vehicle’s factory<br />
warranty upon installation. In actuality,<br />
though the idea may hold some water, it<br />
isn’t completely true. Superchips, a longtime<br />
and trusted supplier of computer<br />
programmers, addressed this issue right<br />
on their website, stating that “consumers<br />
of aftermarket products are protected by<br />
the Federal Magnusson-Moss Warranty<br />
Act. The Act provides if something<br />
breaks on your vehicle and you take it<br />
in for warranty repair, the dealer must<br />
honor your warranty unless whatever<br />
modifications you have added to your<br />
vehicle directly caused the problem<br />
in question.” So, in other words, if you<br />
have a problem that isn’t directly linked<br />
to the programmer, then a warranty<br />
should be honored. If, however, the