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April 2018 RPM Reduced

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Programmers are something of a<br />

universal answer for enhancing<br />

the characteristics of modern<br />

vehicles. They are useful in improving<br />

fuel economy, horsepower, towing<br />

capabilities, and even allowing drivers<br />

to tap into the onboard computer for<br />

complex diagnostics and adjustments.<br />

The nuts and bolts? A programmer<br />

accesses the ECU of the car and<br />

manipulates mapping of the fuel and<br />

timing to enhance the power curve.<br />

This offers the ability to switch from an<br />

economy tune to a performance tune.<br />

Additionally, programmers work to<br />

enhance shift points of the transmission<br />

and can even be used to recalibrate the<br />

speedometer (with the right model).<br />

However, a tuner’s ultimate job is to get<br />

man in touch with the engine. When<br />

carbs and distributors disappeared,<br />

the gap between driver and machine<br />

widened. Suddenly, the car is solving<br />

its own problems and adjusting<br />

itself on the fly. With a good tuner,<br />

consumers find themselves able to<br />

18<br />

tap into the knowledge of a powerful<br />

computer to help strengthen the<br />

characteristics craved most when<br />

driving. And really, it reinforces the<br />

bond between man and machine—that’s<br />

what this industry is all about, right?<br />

As a shop owner, focus on stocking the<br />

best of the best and knowing the product<br />

inside and out. Marketing Coordinator<br />

Kris Lavery has a rule of three that<br />

comes in handy here. “There are three<br />

keys, in my opinion, to increasing<br />

your average sale and building a loyal<br />

clientele that becomes your most<br />

effective form of advertising: know<br />

your product, know your customer,<br />

and have good/better/best options…<br />

but ALWAYS show them the best first!”<br />

Superchips, Hypertech, Diablosport, Jet,<br />

Bully Dog, and Edge make tuners that<br />

reach well within the realms of economy,<br />

performance, and towing gains for all<br />

types of applications. You’ll find Jeepers,<br />

modern muscle fans, truck fanatics,<br />

and even sport compact guys debating<br />

about who holds the crown. But for sure,<br />

the names above are in the running.<br />

Despite proven results, there’s a lot<br />

of controversy surrounding computer<br />

programmers, and consumers are<br />

often misinformed. For years, people<br />

have been led to believe that tuners<br />

automatically void a vehicle’s factory<br />

warranty upon installation. In actuality,<br />

though the idea may hold some water, it<br />

isn’t completely true. Superchips, a longtime<br />

and trusted supplier of computer<br />

programmers, addressed this issue right<br />

on their website, stating that “consumers<br />

of aftermarket products are protected by<br />

the Federal Magnusson-Moss Warranty<br />

Act. The Act provides if something<br />

breaks on your vehicle and you take it<br />

in for warranty repair, the dealer must<br />

honor your warranty unless whatever<br />

modifications you have added to your<br />

vehicle directly caused the problem<br />

in question.” So, in other words, if you<br />

have a problem that isn’t directly linked<br />

to the programmer, then a warranty<br />

should be honored. If, however, the

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