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10 | July 12, 2018 | The wilmette beacon NEWS<br />
wilmettebeacon.com<br />
Family keeps things buzzing at Wilmette Tailors & Cleaners<br />
Longtime business<br />
opened in 1931<br />
Hilary Anderson<br />
Freelance Reporter<br />
They possess the magic<br />
to make teddy bears, rag<br />
dolls, dinosaurs and unicorns<br />
clean again.<br />
Kurt and Rita Raggi, the<br />
third-generation owners of<br />
Wilmette Tailors & Cleaners,<br />
819 Ridge Road, are<br />
truly full-service.<br />
“My step-grandfather,<br />
Larry Schaefer, started<br />
this business in 1931,”<br />
Kurt Raggi said. “He built<br />
this store in the 1940s.”<br />
Brown paper garment<br />
bags that covered clothes<br />
back then attested to the<br />
store’s origin with the<br />
printing, “Larry’s Wilmette<br />
Tailors and Cleaners.”<br />
One of the original<br />
garment bags is framed<br />
and hangs in the front of<br />
the store.<br />
“Larry Shaefer’s name<br />
is no longer on the sign,”<br />
Rita Raggi said. “He is 95<br />
years old now and moved<br />
out of the area. The only<br />
difference between then<br />
and now is the phone number.<br />
The original four-digit<br />
phone number “2433”<br />
remains the same but acquired<br />
an Alpine or “251”<br />
Wilmette prefix probably<br />
in the 1940s.”<br />
The dedication of the<br />
owners remains even<br />
though the last names are<br />
different.<br />
“Larry Schaefer had a<br />
son, Pete,” Kurt Raggi<br />
said. “He had six children<br />
with his first wife but none<br />
of them wanted to work<br />
in this [cleaners] store.<br />
My mother married Pete<br />
Schaefer in 1976 so when<br />
he decided to retire, we<br />
purchased it.”<br />
The Raggis work together.<br />
They are there every<br />
day.<br />
“If you have a question<br />
or concern, one of us owners<br />
is always here,” Rita<br />
Raggi said. “But we have<br />
good help. It is like a family<br />
here.”<br />
Louis Anta, the store’s<br />
presser who the Raggis<br />
say can fix anything mechanical,<br />
has been part<br />
of Wilmette Tailors and<br />
Cleaners for 16 years.<br />
Olga Maldanado, their<br />
tailor and seamstress extraordinaire,<br />
recently<br />
marked her 11th year with<br />
the store.<br />
She graduated from an<br />
Ecuador school that taught<br />
sewing and tailoring.<br />
“Olga can sew or repair<br />
just about kind of garment<br />
customers bring in,”<br />
Rita Raggi said. “She can<br />
even alter wedding gowns<br />
and bridesmaid and prom<br />
dresses.”<br />
All of the garment<br />
cleaning is done on site.<br />
The Raggis still offer storage<br />
of seasonal items in<br />
their vault.<br />
“We really do have a<br />
vault like the banks,” Kurt<br />
Raggi said. “Larry Schaefer<br />
had it made when this<br />
building was constructed<br />
in the 1940s.”<br />
“Several years ago when<br />
Wilmette experienced<br />
a severe rain storm [a<br />
derecho] when trees were<br />
blown down and pieces of<br />
roofs came off,” we went<br />
into the vault to protect<br />
ourselves,” Rita Raggi<br />
said. “A woman walking<br />
along the sidewalk asked<br />
if she could come in for<br />
protection from the storm.<br />
The two of us went down<br />
into the vault.”<br />
One thing that has<br />
changed is the computerization<br />
that transformed<br />
the dry cleaning business.<br />
It changed the way<br />
business is done. There<br />
now are environmentallysound,<br />
computerized machines<br />
that both clean and<br />
dry garments.<br />
“One machine now has<br />
separate programs for different<br />
fabrics,” Kurt Raggi<br />
said.<br />
Simple computerized<br />
tags are now put on garments<br />
with a customer’s<br />
information. They replaced<br />
the white slips of<br />
paper on which customers’<br />
names were hand-written.<br />
“There also is more<br />
wet cleaning of garments<br />
than before,” Rita Raggi<br />
said. “Dry cleaning is not<br />
always the best for many<br />
of today’s fabrics. We use<br />
environmentally-friendly<br />
solvents for dry cleaning<br />
or soaps with different Ph<br />
balances in them to wet<br />
clean garments. Some are<br />
ones that can be recycled<br />
in the machine and reused<br />
again.”<br />
The couple says some<br />
of the hardest stains to remove<br />
from garments are<br />
mustard, coffee and red<br />
wine.<br />
“If you get a stain especially<br />
on a fine fabric, do<br />
not try to put water on it<br />
and clean it yourself,” Rita<br />
Raggi said. “Bring it to us<br />
as soon as you can. Water<br />
stains can become permanent<br />
on finer fabrics.”<br />
They also suggest having<br />
seasonal clothing<br />
cleaned before putting it<br />
away because some minor<br />
stains can become worse<br />
over time.<br />
The Raggis are experts<br />
at sanitizing beloved<br />
stuffed animals in their<br />
ozone closet. They use a<br />
similar process for cleaning<br />
hockey equipment, pet<br />
beds, luggage.<br />
“Even the McKenzie<br />
School Mascot received<br />
an ozone cleaning.” Kurt<br />
Raggi said. “The ozone<br />
process removes the odor<br />
and cleans away about 99<br />
percent of the bacteria.<br />
Steven Tetzlaf works at<br />
the drive-up window to<br />
service customers more<br />
quickly.<br />
Not all of the odor can be<br />
eliminated especially with<br />
sports equipment.”<br />
The Raggis have been<br />
know to “do surgery” on<br />
beloved stuffed animals<br />
whose arms or legs needed<br />
some tender loving repair<br />
[sewing].<br />
The couple takes pride<br />
in checking all pockets<br />
of all garments that are<br />
brought in for cleaning.<br />
“You have no idea of<br />
what we find in pockets<br />
besides money, jewelry<br />
and tissues,” Kurt Raggi<br />
said. “We used to find<br />
hand-written love letters<br />
but no more. When I think<br />
I have seen everything,<br />
something new shows up.”<br />
All of the items are carefully<br />
placed in special envelopes<br />
for customers to<br />
pick up with their cleaned<br />
garments.<br />
A fond memory the<br />
Raggis have is the time<br />
a bride-to-be was at the<br />
church across the street<br />
taking photos when an<br />
important button on her<br />
bridal gown popped off.<br />
“The bridemaid ran<br />
here and asked us if we<br />
could sew it on,” Rita<br />
Raggi said. “We did and<br />
Kurt and Rita Raggi, owners of Wilmette Tailors &<br />
Cleaners,are shown working at the 819 Ridge Road<br />
store in Wilmette. Photos by Hilary Anderson/22nd<br />
Century Media<br />
Olga Maldanado, the store’s tailor, has been with<br />
Wilmette Tailors & Cleaners for 16 years.<br />
all was well.”<br />
The Raggis routinely<br />
participate in community<br />
outreach programs. One is<br />
cleaning American Flags<br />
for free.<br />
They also participate in<br />
the Suits for Success program.<br />
“People donate men’s<br />
suits they no longer want,”<br />
Kurt Raggi said. “We<br />
clean and prepare them to<br />
be given to men leaving<br />
prison so they can have a<br />
respectable wardrobe and<br />
go on job interviews after<br />
their release.”<br />
“We have cleaned everything<br />
imaginable from<br />
Santa’s suits to prayer<br />
shawls to a child’s dress<br />
with balloons sewn onto<br />
the hem,” Rita Raggi said.<br />
“We take pride in taking<br />
something that is considered<br />
“ruined” and make it<br />
look like new,” Kurt Raggi<br />
said. “This is our job<br />
and we love it.”<br />
American flags can be<br />
brought in and cleaned<br />
for free at any time. Donations<br />
of men’s suits<br />
also are accepted at any<br />
time. More information is<br />
available on its Facebook<br />
page.