Core Questions from the Economics 232 Pre-/Post-Test - Calhoun ...

PROGRAM NAME: Associate in Applied Science Degree in Business Administration – Accounting Technology, Business 

Administration, Entrepreneurship, Management, and Real Estate Sales and Management, and including a short certificate in 

Entrepreneurship 

2009/10 PROGRAM EVALUATION PLAN 

CALHOUN COMMUNITY COLLEGE 

UNIT PURPOSE AND DESCRIPTION: (What is the role of your unit within the College?) 

The Business Administration Program provides education and training opportunities for students who are interested in pursuing business careers 

in accounting (financial or managerial), business administration, entrepreneurship (self-employment in the small business sector), management 

(small business sector) and real estate sales and management. This program is also appropriate for students who are employed and who wish to 

upgrade their business skills and knowledge. RLS101 Real Estate Principles (as approved by the Alabama Real Estate Commission) is a prelicensure 

course for those interested in selling real estate. This program is not designed for transfer, although some of the courses may transfer 

to some senior institutions 

ALIGNMENT OF PROGRAM OUTCOMES WITH THE INSTITUTION’S MISSION STATEMENT AND THE PLAN FOR STUDENT SUCCESS: 

The mission of Calhoun Community College is to provide quality, innovative instruction and promote community development and cultural 

enrichment by (1) ensuring open access, (2) providing responsive student support services, (3) valuing diversity, (4) integrating assessment, 

accountability and improvement, (5) assuring a safe environment, (6) promoting lifelong learning, (7) securing partnerships for economic 

development, (8) facilitating research efforts to meet workforce development needs, and (9) supporting professional development. The 

Business Administration program purpose assigns with items (4), (6), (8) and (9) of the College’s Mission Statement. 

1/12/2012




2009-10 PROGRAM EVALUATION PLAN 


Competency Area 

Business Principles 

Business 

Communication 

1/12/2012 

Student Learning 

Outcome 

Upon completion of 

the Business 

Administration 

Program, students 

will have an 

understanding of 

business principles 

including planning, 

organizing, staffing, 

directing and 

controlling. 





will create a written 

resume with a cover 

letter. 

Methods of 

Evaluation or 

Assessment 

BUS 275 Final Exam 

Student Resumes with 

Cover Letter 

Evaluation or 

Assessment 

Standards 

Completing this 

course, students take 

the final exam. At 

least 70% of the 

Business 


students will score 

70% or better on the 

final exam. A copy of 

the BUS275 is 

attached. 

At least 70% of 

Business 


Students will produce 

a completed resume 

and cover letter with a 

score of 70 or better. 

The scoring rubric is 

attached. 

Assessment Results 

Analysis of data 

shows that 62.5% of 



students scored 70% 

or better on the final 

exam. This 

measurement is 7.5 

points below the 

expected metric of 

70%. Only one 

section of this class 

was taught. 






or better on the 

Resume with Cover 

letter. This 

measurement is less 

than 1 point below the 


Explain how 

results were used 

to improve student 

learning, 

curriculum, or 

program. 

Results of the final 

exam for individual 

students and sections, 

were disseminated to 

all Business faculty at 

the end of each 

semester. This 

information was used 

to revise and improve 

course instruction. 

Results of the graded 

resume and cover 

letter for individual 

students and sections, 


all Business faculty at 





course instruction.

Accounting Skills 

Economics 

1/12/2012 





will be able to 

complete the 

accounting cycle. 





will demonstrate an 

understanding 

fundamental 

economic principles 

and current economic 

conditions. 

Graded Bus 241 

Comprehensive 

Project that includes a 

complete business 

accounting cycle (also 

known as a practice 

set in accounting). 

The use of 10 

standard questions on 

the ECO 232 post-test 

which address 

awareness of core 



events. A copy of the 

post-test and grading 

rubric is attached. 


Business 


Students will 

complete an 

accounting project 

encompassing one 


accounting cycle with 

a score of 70% or 

better. 


Business 


Students will answer 

70%, or more, of the 

selected questions 

correctly. 

70% 




Administrations 



Accounting 

Comprehensive 

Project 


shows that 58% of the 

Business 





Microeconomics 

Post-test. This 

measurement is 12 

points less than the 


70% 

Results show that our 

students are 

exceeding the desired 

metric by over 28 

points. These results 

were shared with the 

BUS241 faculty at the 

end of each semester. 

This information was 

used to revise and 

improve course 

instruction. 

Results of the 

posttest, for 

individual students 

and sections, were 

disseminated to all 

Economics faculty at 





course instruction.

BUS275 Final Exam 2009-2010 Results 

1/12/2012 

Percentage Frequency 

Scored > =70% 62.5 10 

Scored < 70% 37.5 5 

Scored < 70% 

Scored >=70% 

Percentage 

0 10 20 30 40 50 60 70 

This data is based upon a single class. This was the only section offered.

BUS215 Resume Grade Results for 2009-2010 

1/12/2012 


Scored >=70% 69.09 76 

Scored < 70% 30.91 13 

Scored < 70% 

Scored >=70% 

Percentage 

0 10 20 30 40 50 60 70 80 

This data is based upon 4 sections taught by two instructors.

BUS241 Comprehensive Project Results for 2009-2010 

1/12/2012 


Scored >=70 98.51 198 

Scored

Economics Post-Test Results for 2009-2010 


Scored >=70% 58% 138 

Scored < 70% 42% 98 

Scored < 70% 

Scored >=70% 

This data is based upon 10 Sections and 5 instructors. 

1/12/2012 

Percentage 

0% 10% 20% 30% 40% 50% 60% 70%

BUS275 Final Exam with Scoring Rubric 

Grade Test: Final Exam: Chapters 1 - 19 

Assign a grade and feedback for the current test attempt. When available, click Save and Next or use the arrow buttons to navigate through or 

grade the attempts in the queue one at a time. If no grade is assigned to the attempt, clicking Save and Next will not change the status of the 

attempt. If multiple attempts for a test have been allowed, a Student's grade is not released until all of the attempts have beeen graded. Click 

Hide User Names to grade attempts anonymously. Click Show User Names to display user information. More Help 

Test Information 

Status Completed 

Score 100 out of 115 points 

Time Elapsed 1 hour, 40 minutes out of 2 hours. 

Started Date 12/13/11 12:07 PM 

Submitted Date 12/13/11 1:48 PM 

Instructions 

Clear Attempt Clear Attempt Click Clear Attempt to clear this user’s attempt. 

Question 1: Multiple Choice 

1/12/2012 

For the video that was viewed in class, the lecturer's name is 

Given Answer: 

Correct Answer: 

Dr. Randy Pausch

5 out of 5 points 



1/12/2012 

Dr. Randy Pausch 

The name of the video that we watched in class is 

Given Answer: 



The Last Lecture 


Which of the following is (are) a motivator(s) for this video that we viewed in class? 

Given Answer: 


All of the above 

All of the above


Question 4: True/False 





1/12/2012 

Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one 

step. 

Given Answer: False 

Correct Answer: False 

Efficiency can be calculated as the amount of resources used to produce a product or service. 

Given Answer: True 

Correct Answer: True 

Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to 

as suppliers.


1/12/2012 





According to the text, all of the following are ways managers can improve their writing skills EXCEPT: 

Given Answer: 




Write lengthy explanations 


The virtual teams have resulted from globalization and advances in technology. 


Correct Answer: True



1/12/2012 

Level 5 leaders are ambitious for themselves and their organizations. 





Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the 

following criteria for effective goals? 

Given Answer: 



Covers key result areas 


Sexual harassment is unethical because it violates an important part of which approach to ethical behavior?


1/12/2012 

Given Answer: 




The moral-rights approach 


Herman is a team leader at CyberChasers. He usually tries to resolve conflict by referring the problem to a third party, such as his boss. 

This style of conflict resolution is known as 

Given Answer: 



mediation. 

mediation. 

Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments 

for the costs involved with human resource management.


1/12/2012 





Culture can be defined as 

Given Answer: 



the set of key values, beliefs, understandings, and norms shared by members of an organization 


Which communication channel would be most successful to inform managers of impending company-wide layoff? 

Given Answer: 


Face to face contact




1/12/2012 

Face to face contact 

Good examples of ____ decisions are strategic decisions. 

Given Answer: 



nonprogrammed 

nonprogrammed 

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was 

Given Answer: 


human relations. 

human relations.




1/12/2012 

Which of these styles would likely be appropriate for a counseling job? 

Given Answer: 




Sensation-feeling 


Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace 

has a 

Given Answer: 


divisional structure. 

divisional structure.






1/12/2012 

Recency supports the old truism that first impressions really do count. 



Rational persuasion is one interpersonal influence tactic available for leaders. 



The tendency to see one's own personal traits in other people refers to attribution. 


Correct Answer: False




1/12/2012 

The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for 

production. 





A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n) 

Given Answer: 



monoculture. 

monoculture.




1/12/2012 

More organizations are requiring all employees to perform boundary-spanning because of environmental turbulence and uncertainty. 



Operations management represents the field of management that specializes in the physical production of goods and services. 




The ____ is the basis for the strategic level of goals and plans which in turn shapes the ____ and ____ level. 

Given Answer: 


mission, tactical, operational 

mission, tactical, operational







1/12/2012 

As a common way group norms develop, primacy means that the first behaviors that occur in a team often set a precedent for later 

team expectations. 



Manager least enjoy activities such as controlling subordinates and managing time pressures. 



Groupthink describes the tendency to go along with others for the sake of avoiding conflict. 

Given Answer: False




1/12/2012 


Vertical integration means a firm expands into businesses that either produce the supplies needed to make products or that distribute 

and sell those products to customers. 





Frank Gilbreth felt that efficiency equated with ____. 

Given Answer: 



one best way to do work 

one best way to do work


1/12/2012 

Which of the following is a formal team composed of a manager and his or her subordinates? 

Given Answer: 




Vertical team 

Vertical team 

Which of the following portfolio categories is made up of poor performers who command only a small share of a slow growth market? 

Given Answer: 



Dog 

Dog




1/12/2012 

Team members take the responsibilities of scheduling work and vacations and ordering materials in a self-directed team. 



The relationship-oriented leader performs better in situations of intermediate favorability because human relations skills are important 

in achieving high group performance. 




The ____ leader is distinguished by their ability to bring about organizational change. 

Given Answer: 


transformational




1/12/2012 

transformational 

Candice is a member of a team at Juggle, Inc. She meets with co-workers from her department to discuss ways to improve quality and 

the general work environment. This is an example of a 

Given Answer: 



problem-solving team. 


Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an 

example of 

Given Answer: 


legitimate power.




1/12/2012 

legitimate power. 

A task force or a crossfunctional team is a group of employees from different departments formed to deal with a specific activity and 

existing only until the task is completed. 





____ matches with the preconventional level of personal moral development. 

Given Answer: 



Task accomplishment 

Task accomplishment


1/12/2012 

____ is an organization structure that divides the major functions of the organization into separate companies. 

Given Answer: 




The virtual network approach 


The ideal size of work teams often is thought to be eight 




____ refers to the tendency for the presence of others to enhance one's motivation and performance. 

Given Answer:


1/12/2012 




Public praise 

Social facilitation 

The early research on leadership traits was referred to as the 

Given Answer: 



great man approach. 


A high need for power often is associated with successful attainment of top levels in the organizational hierarchy. 






1/12/2012 

Downward communication is usually used to communicate information about all of the following EXCEPT 

Given Answer: 




suggestions for improvement. 


A discussion is often resolved by logic or "beating down" opponents, whereas, dialogue asks that participants suspend their attachments 

to a particular viewpoint so that a deeper level of listening, synthesis, and meaning can evolve from the group. 



Question 49: Multiple Choice


1/12/2012 

Which of the following organizations have a flat structure compared to others? 

Given Answer: 




Organization B with three hierarchical levels 


Front-line mangers have the final responsibility for strategic planning. 




When a small community hospital decides to add a radiation therapy unit, it is considered as a 

Given Answer: 

programmed decision.


1/12/2012 






nonprogrammed decision. 

Customers are the people and organizations in the environment who acquire goods or services from the organization. 



Symbols, stories, heroes, slogans, and ceremonies combine to create an organization's culture. 





1/12/2012 

The organization's reason for existence is known as 

Given Answer: 





the organization's mission. 


The functional structure is sometimes called a product, a program, or self-contained unit structure. 



One of the important reasons for the success of UPS is the concept of bureaucracy. 









1/12/2012 

Becoming a successful manager means thinking in terms of building teams and networks, becoming a motivator and organizer within a 

highly interdependent system of people and work. 



Metacognitive awareness means to step back and see the big picture required for effective planning, monitoring, and evaluating an 

organization. 



Forms of nonverbal communication include blushing, perspiring, glancing, crying, and laughing.


1/12/2012 





____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs. 

Given Answer: 




Exposure 

Exposure 

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable 

accommodations" be provided are enforced by the Americans with Disabilities Act of 1990. 





1/12/2012 

Which of the following refers to the rate at which one country's currency is exchanged for another country's currency? 

Given Answer: 




Exchange rate 

Exchange rate 

Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more 

than would be normally expected. Which of the following terms best describes Marion? 

Given Answer: 



Charismatic leader 

Charismatic leader


1/12/2012 

When properly managed, ____ can create additional value with existing resources, providing a big boost to the bottom line. 

Given Answer: 




synergy 

synergy 

All of the following are characteristics of administrative decision making model EXCEPT 

Given Answer: 



conditions of certainty. 

conditions of certainty.


1/12/2012 

____ means that managers focus on leveraging and developing more from the firm's existing assets, capabilities, and core competencies 

in a way that will provide a sustained competitive advantage. 

Given Answer: 




Dynamic capability 


____ is the final step in the MBO process. 

Given Answer: 



Appraise overall performance 

Appraise overall performance


1/12/2012 

The conventional stage of moral development is best described by which of the following statements? 

Given Answer: 




Everybody else is doing it, so it must be okay. 


____ describes whether a person who has observed others handle situations in the same way he would. 

Given Answer: 



Consistency 

Consensus 

Research has shown that


1/12/2012 

Given Answer: 




diverse groups are more creative than homogeneous groups. 


A tendency to regard their own culture as superior and to downgrade other cultures reflects an attitude called geocentric. 




The legal-political environment, in international operations, includes which of the following? 

Given Answer: 


Political risks




1/12/2012 

Political risks 

The communication and education approach for overcoming resistance to change should be used when the change is technical and the 

users need accurate information and analysis to understand change. 





The Write Pens, Inc. wants to reduce transferring costs by producing closer to the consumer in a foreign country. This will also help in 

reducing transportation and storage costs. Which strategy would be the best to use given the circumstances? 

Given Answer: 


Direct investing 

Direct investing



1/12/2012 

Which of the following statements is true? 

Given Answer: 




Self-managed teams are empowered with decision-making authority. 


A plan tells "why" to achieve the goal. 




All of the following are cultural dimensions as defined by the GLOBE Project, except:


1/12/2012 

Given Answer: 




masculinity 

masculinity 

Which of the following typically is NOT considered a staff department? 

Given Answer: 



Strategic planning 

Manufacturing 

The classical model of decision making is based on ____ assumptions. 

Given Answer:


1/12/2012 




economic 

economic 

A transnational strategy seeks to achieve both global integration and national responsiveness. 




According to the Manager's Shoptalk of chapter 2, which of the following is not in the top five contemporary management tools? 

Given Answer: 


Collaborative innovation 

Collaborative innovation




1/12/2012 

Which of the following is an incorrect fit in a stable organizational environment? 

Given Answer: 




A horizontal structure 


The ____ is a single European currency that replaced 12 national currencies and unify a huge marketplace. 

Given Answer: 


Euro 

Euro



1/12/2012 

The management science perspective emerged after World War II to treat problems associated with improving manufacturing. 





The human resource department at Paula's Powerwheels is implementing a number of functional level strategies. These strategies 

include focusing on ways to retain and develop a stable work force and ways to improve efficiency in the organization. These functionallevel 

strategies are consistent with which of the following strategies? 

Given Answer: 



Overall cost leadership 

Overall cost leadership


1/12/2012 

Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n) ____ strategy. 

Given Answer: 




focus 

focus 

____ works best for employees with moderate readiness, according to Hersey and Blanchard. 

Given Answer: 



Selling and telling 

Selling and participating 

The reality of today's borderless companies also means that consumers can easily identify from which country they are buying.


1/12/2012 





Which of the following means that all the information the decision-maker needs is fully available? 

Given Answer: 




Certainty 

Certainty 

According to MANAGER'S SHOPTALK in Chapter 15, a criticism of carrot-and-stick approaches is that extrinsic rewards assume people 

are driven by higher-level needs. 





1/12/2012 

Permissive expectations typically would fit in a traditional vertical structure with fixed rules and a clear hierarchy of authority. 





____ is incentive pay that ties at least part of compensation to employee effort and performance. 

Given Answer: 



Pay-for-performance 


People in management positions have formal authority to direct and control immediate subordinates.







1/12/2012 



Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy. 



Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality. 




1/12/2012 

The contingency approach links the leader's behavioral style with the task readiness of subordinates. 





Keys to effective listening include all of the following EXCEPT 

Given Answer: 



have preconceptions. 


Tactical plans are designed to help execute the major strategic plans and to accomplish a specific part of the company's strategy. 






1/12/2012 

____ includes behavior that is not always written down and may actually not serve an organization's bottom-line. 

Given Answer: 




Ethical responsibility 


Which of the following is not a function of management? 

Given Answer: 


Performance 

Performance



1/12/2012 

The administrative model of decision making describes how manager actually make decisions in difficult situations. 





A formal chain of command for both functional and divisional relationships is provided by the ____ approach to structure. 

Given Answer: 



team-based 

horizontal matrix 

The three subfields of the classical perspective include

1/12/2012 

Given Answer: 


administrative management, bureaucratic organization, and scientific management. 

administrative management, bureaucratic organization, and scientific management.

Scoring Rubric: Resume and Cover Letter for Business Communication Competency Area 

Student Name: _____________________________________________________________Date: _____________________________________ 

Score 4 3 2 1 

Organization and Form The writer uses a clear 

and organized resume 

format and the correct 

and complete form for 

a business letter. The 

resume has identified 

sections, which contain 

complete and accurate 

facts. Sections 

are organized in a sensible 

way: chronologically, 

by order of importance, 

or by skill. 

The cover letter contains 

the six essential 

parts: heading, inside 

address, salutation, 

body, closing, and 

1/12/2012 

signature. 

Elements of Business Writing The resume fills a single 

page. It is written in 

brief, understandable 

phrases and contains 

relevant or standard 

facts. It does not contain 

the pronoun I. The 

letter explains its purpose 

and identifies 

what the writer wants: 

a job, an interview, or 

consideration. The letter 

uses formal language 

and contains no 

extraneous details. 

Grammar, Usage, Mechanics, 

and Spelling 

There are no errors in 

mechanics, usage, 

grammar, or spelling. 

The writer uses an organized 

resume format 

and the correct 

form for a business letter. 

The resume has 

identified sections, 

which contain accurate 

facts. Sections are 

organized in a sensible 



or by skill. The 

cover letter contains 

the six essential parts: 

heading, inside address, 

salutation, 


signature. 

The resume fills a single 



mostly facts about educational 

background 

and experience. The 

letter identifies what 

the writer wants: a job, 

an interview, or consideration. 

The letter uses 

formal language, but 

the level of language 

may be inconsistent. 

There are some errors 

in mechanics, usage, 

grammar, or spelling, 

but they do not detract 

from the meaning. 

The writer tries to 

arrange the resume on 

the page and approximates 

the correct form 

for a business letter. 

The resume contains 

accurate facts, but these 

may not be arranged in 

a logical way. The 

cover letter may be 

missing one or two 

essential parts. 

The resume may not 

fill the page. It is written 

in words and 

phrases that contain 

assorted facts about 

educational background 

and experience; 

these details may 

be incomplete or hard 

to understand. The letter 

may not clearly 

identify what the 

writer wants, and 

some parts may be 

missing or may be 

missing elements. 

There are noticeable 

errors in mechanics, 

usage, grammar, or 

spelling. Some of 

these may hinder 

comprehension. 

The writer demonstrates 

a lack of understanding 

of the correct 

form for a resume and 

business letter. The resume 

is disorganized 

and hard to understand; 

section headings 

may be used inconsistently 

or may be missing 

entirely. The letter 

may lack several essential 

parts. 


fill the page. Facts 

about educational 

background and experience 

may be incomplete 

and difficult to 

understand. Important 

details are omitted. In 

the letter, the writer 

does not state the 

purpose for writing. 

The level of language 

is inconsistent or 

inappropriate. 

The resume and letter 

are hard to understand 

because of numerous 



spelling.

Comments: _______________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

1/12/2012

1/12/2012 

Core Questions from the Economics 232 Pre-/Post-Test 

1. What is the opportunity cost of buying a new car? 

a) The value of other goods and services you could have purchased with the money you spent on the car 

b) The price you paid for the car 

c) The cost of operating and maintaining the car 

d) The difference between the price of the car and the price of a used car 

2. Joe’s Pizza Company faces a demand for its pizzas which obeys the “law of demand.” This means if Joe lowers the price he charges per pizza 

a) he will sell more pizzas. 

b) he will sell fewer pizzas. 

c) his profit will rise. 

d) his profit will fall. 

3. Which of the following would cause a shortage? 

a) A price ceiling set below the equilibrium price. 

b) A price ceiling set above the equilibrium price. 

c) A price floor set below the equilibrium price. 

d) A price floor set above the equilibrium price. 

4. In order to increase tax revenue, the government should 

a) raise taxes on goods with elastic demands. 

b) raise taxes on goods with inelastic demands. 

c) raise taxes on luxury items purchased mostly by the wealthy. 

d) place equal taxes on all goods. 

5. Marginal utility refers to the 

a) additional satisfaction from consuming the last unit of a good. 

b) additional profit generated by the last unit of a good sold. 

c) benefit derived from all units of a good consumed. 

d) opportunity cost of a good.

6. Stephanie's Waterbeds faces the demand shown below for its beds. Each bed costs $300 to produce (no matter how many are made). If 

Stephanie charges $700 per waterbed, how much total profit will she earn? 

Price (per bed) Quantity Demanded 

$1000 1 

$900 2 

$800 3 

$700 4 

$600 5 

a) $2800. 

b) $2500. 

c) $1600. 

d) $1200. 

7. Which of the following is necessary for perfectly competitive markets to exist? 

a) A high level of advertising. 

b) Barriers to entry for new firms. 

c) A few firms have large shares of the market. 

d) Firms with products that are perfect (identical) substitutes for each other. 

8. Which of the following would reduce monopoly power in an industry? 

a) Reducing the length of copyrights and patents. 

b) Mergers between existing firms. 

c) Allowing collusion between existing firms. 

d) Strengthening licensing requirements in a profession. 

9. Price discrimination 

a) only occurs in competitive markets. 

b) almost always is illegal in the United States. 

c) is beneficial to some consumers. 

d) reduces producers’ profits. 

10. A public good is characterized by which of the following? 

a) People who do not pay for the good can be excluded from using it. 

b) If one person uses the good, it does not reduce its usefulness to others. 

c) It is easy to determine who should pay the cost of the good. 

d) All the above are characteristic of a public good. 

1/12/2012

Grading Rubric for the ECO232 Post-Test 

1(a) 

2(a) 

3(a) 

4(b) 

5(a) 

6(c) 

7(d) 

8(a) 

9(c) 

10(b) 

1/12/2012








Business 

Communication 

1/12/2012 


Outcome 





will have an 





directing and 

controlling. 







letter. 

Methods of 

Evaluation or 

Assessment 



Cover Letter 

Evaluation or 

Assessment 

Standards 





Business 




final exam. 


Business 







attached. 


81% of the Business 

Administrations 



exam. This is an 

improvement of 19.5 

points from the 

previous year when 

we did not meet our 

70% metric. 

93.02% of the 

Business 


students produced a 

completed resume and 

cover letter with a 

score of 70% or 

better. This is an 

improvement from the 

previous year when 

we did not meet our 

70% metric. 

Explain how 



learning, 


program. 

Results of this student 

success were 


Business faculty at 







success were 







course instruction.



1/12/2012 













understanding 

fundamental 



conditions. 


Comprehensive 

Project including a 


accounting cycle 

(known as a practice 


The use of 10 



which address 




events. 


Business 


Students will 

complete an 




accounting cycle with 

a score of 70 or better. 


Business 





correctly. 


Business 


Students who 

completed the 

Comprehensive 

Project scored 70% or 

better. 





Economics Post-Test. 


success were 








This is an 

improvement from the 

last academic year 

(62%), Results of this 

metric were 

disseminated to all of 

the Economic 

instructors to use to 

revise and improve 

course instruction

BUS 275 Final Exam results for 2010-2011 Academic Year 

1/12/2012 


Scored >= 70% 81 70 

Scored < 70% 19 18 

Scored < 70% 

Scored >= 70% 

Percentage 

0 20 40 60 80 100 

This data is based upon 5 sections taught by 3 instructors

BUS215 Resume/Cover Letter results for 2010-2011 Academic Year 

1/12/2012 


Scored >= 70% 93.02 79 

Scored < 70% 6.98 31 

Scored < 70% 

Scored >= 70% 

Percentage 

0 20 40 60 80 100 

This data is based upon 5 sections taught by 3 instructors.

BUS241 results for 2010-2011 Academic Year 


Scored >=70 95.64 307 

Scored < 70 4.36 14 

Did not complete the Project 97 

Scored < 

70 

Scored 

>=70 

This data is based upon 16 sections taught 5 instructors. 

1/12/2012 

Percentage 

0 20 40 60 80 100 120

ECO232 Post-test Results for 2010-2011 Academic Year 

1/12/2012 


Scored >=70% 71 75 

Scored < 70% 29 30 

Scored < 70% 

Scored >=70% 

Precentage 

0 10 20 30 40 50 60 70 80

BUS275 Final Exam and Scoring Rubric 


Assign a grade and feedback for the current test attempt. When available, click 

Save and Next or use the arrow buttons to navigate through or grade the 

attempts in the queue one at a time. If no grade is assigned to the attempt, 

clicking Save and Next will not change the status of the attempt. If multiple 

attempts for a test have been allowed, a Student's grade is not released until all 

of the attempts have beeen graded. Click Hide User Names to grade attempts 

anonymously. Click Show User Names to display user information. More Help 







Instructions 



1/12/2012 


Given Answer:


1/12/2012 







Given Answer: 





Which of the following is (are) a motivator(s) for this video that we 

viewed in class? 

Given Answer:


1/12/2012 








Nonprogrammed decisions require six steps, however, programmed 

decisions being structured and well understood requires only one step. 



Efficiency can be calculated as the amount of resources used to 

produce a product or service. 





1/12/2012 

Other organizations in the same industry or type of business that 

provide goods or services to the same set of customers are referred to 

as suppliers. 





According to the text, all of the following are ways managers can 

improve their writing skills EXCEPT: 

Given Answer: 




Write lengthy explanations




1/12/2012 

The virtual teams have resulted from globalization and advances in 

technology. 







Darren set goals for each of his employees. Each employee ended up 

with at least twenty-five goals. This process violates which of the 


Given Answer: 

Covers key result areas


1/12/2012 





Sexual harassment is unethical because it violates an important part of 

which approach to ethical behavior? 

Given Answer: 





Herman is a team leader at CyberChasers. He usually tries to resolve 

conflict by referring the problem to a third party, such as his boss. This 

style of conflict resolution is known as 

Given Answer:


1/12/2012 




mediation. 

mediation. 

Assessment centers are normally located in a firm's accounting 

department and have the responsibility of assessing other 

departments for the costs involved with human resource 

management. 





Given 

Answer: 

the set of key values, beliefs, understandings, and 

norms shared by members of an organization

1/12/2012 

Correct 

Answer: 




the set of key values, beliefs, understandings, and 

norms shared by members of an organization 

Which communication channel would be most successful to inform 

managers of impending company-wide layoff? 

Given Answer: 






Given Answer: 

nonprogrammed


1/12/2012 




nonprogrammed 

Most early interpretations of the Hawthorne studies argued that the 

factor that best explained increased output was 

Given Answer: 






Given Answer: 

Sensation-feeling


1/12/2012 





Stephanie works in one of seven research and development 

departments at Tara's Terrace, Inc. This would suggest that Tara's 

Terrace has a 

Given Answer: 














1/12/2012 

Rational persuasion is one interpersonal influence tactic available for 

leaders. 



The tendency to see one's own personal traits in other people refers to 

attribution. 



The leadership grid suggests a two-dimensional leadership theory that 

measures a leader's concern for people and concern for production.


1/12/2012 





A culture that accepts only one way of doing things and one set of 

values and beliefs is referred to as a(n) 

Given Answer: 



monoculture. 

monoculture. 

More organizations are requiring all employees to perform boundaryspanning 

because of environmental turbulence and uncertainty. 






1/12/2012 

Operations management represents the field of management that 

specializes in the physical production of goods and services. 





The ____ is the basis for the strategic level of goals and plans which in 

turn shapes the ____ and ____ level. 

Given Answer: 









1/12/2012 

As a common way group norms develop, primacy means that the first 

behaviors that occur in a team often set a precedent for later team 

expectations. 



Manager least enjoy activities such as controlling subordinates and 

managing time pressures. 



Groupthink describes the tendency to go along with others for the 

sake of avoiding conflict. 






1/12/2012 

Vertical integration means a firm expands into businesses that either 

produce the supplies needed to make products or that distribute and 

sell those products to customers. 






Given Answer: 






1/12/2012 

Which of the following is a formal team composed of a manager and 

his or her subordinates? 

Given Answer: 




Vertical team 

Vertical team 

Which of the following portfolio categories is made up of poor 

performers who command only a small share of a slow growth 

market? 

Given Answer: 



Dog 

Dog




1/12/2012 

Team members take the responsibilities of scheduling work and 

vacations and ordering materials in a self-directed team. 



The relationship-oriented leader performs better in situations of 

intermediate favorability because human relations skills are important 





The ____ leader is distinguished by their ability to bring about 

organizational change. 

Given Answer: 

transformational


1/12/2012 





Candice is a member of a team at Juggle, Inc. She meets with coworkers 

from her department to discuss ways to improve quality and 


Given Answer: 





Ian does not have much of a relationship with his subordinates. They 

feel obligated to do as he says because he's the boss. This is an 

example of 

Given Answer:


1/12/2012 






A task force or a crossfunctional team is a group of employees from 

different departments formed to deal with a specific activity and 





____ matches with the preconventional level of personal moral 

development. 

Given Answer: 

Task accomplishment


1/12/2012 





____ is an organization structure that divides the major functions of 

the organization into separate companies. 

Given Answer: 











1/12/2012 

____ refers to the tendency for the presence of others to enhance 

one's motivation and performance. 

Given Answer: 




Public praise 



Given Answer: 




great man approach.


1/12/2012 

A high need for power often is associated with successful attainment 

of top levels in the organizational hierarchy. 





Downward communication is usually used to communicate 

information about all of the following EXCEPT 

Given Answer: 





A discussion is often resolved by logic or "beating down" opponents, 

whereas, dialogue asks that participants suspend their attachments to


1/12/2012 

a particular viewpoint so that a deeper level of listening, synthesis, and 

meaning can evolve from the group. 





Which of the following organizations have a flat structure compared to 

others? 

Given Answer: 






Given Answer: False


1/12/2012 




When a small community hospital decides to add a radiation therapy 

unit, it is considered as a 

Given Answer: 




programmed decision. 


Customers are the people and organizations in the environment who 

acquire goods or services from the organization. 





1/12/2012 

Symbols, stories, heroes, slogans, and ceremonies combine to create 

an organization's culture. 






Given Answer: 





The functional structure is sometimes called a product, a program, or






1/12/2012 

self-contained unit structure. 



One of the important reasons for the success of UPS is the concept of 

bureaucracy. 



Becoming a successful manager means thinking in terms of building 

teams and networks, becoming a motivator and organizer within a 








1/12/2012 

Metacognitive awareness means to step back and see the big picture 

required for effective planning, monitoring, and evaluating an 

organization. 



Forms of nonverbal communication include blushing, perspiring, 

glancing, crying, and laughing. 




____ involves exposing traditional managers to nontraditional peers to 

help break down stereotypical beliefs.


1/12/2012 

Given Answer: 




Exposure 

Exposure 

Prohibition of discrimination of qualified individuals by employers on 

the basis of disability and the requirement "reasonable 

accommodations" be provided are enforced by the Americans with 

Disabilities Act of 1990. 




Which of the following refers to the rate at which one country's 

currency is exchanged for another country's currency? 

Given Answer:


1/12/2012 




Exchange rate 

Exchange rate 

Marion is a great manager and he has a number of special skills. In 

particular, Marion has the ability to get his subordinates to do more 

than would be normally expected. Which of the following terms best 

describes Marion? 

Given Answer: 





When properly managed, ____ can create additional value with 

existing resources, providing a big boost to the bottom line.


1/12/2012 

Given Answer: 




synergy 

synergy 

All of the following are characteristics of administrative decision 

making model EXCEPT 

Given Answer: 





____ means that managers focus on leveraging and developing more 

from the firm's existing assets, capabilities, and core competencies in a


1/12/2012 

way that will provide a sustained competitive advantage. 

Given Answer: 







Given Answer: 





The conventional stage of moral development is best described by


1/12/2012 

which of the following statements? 

Given Answer: 






____ describes whether a person who has observed others handle 

situations in the same way he would. 

Given Answer: 



Consistency 

Consensus

1/12/2012 

Research has shown that 

Given Answer: 

Correct 

Answer: 




diverse groups are more creative than homogeneous 

groups. 

diverse groups are more creative than homogeneous 

groups. 

A tendency to regard their own culture as superior and to downgrade 

other cultures reflects an attitude called geocentric. 




The legal-political environment, in international operations, includes 

which of the following?


1/12/2012 

Given Answer: 






The communication and education approach for overcoming 

resistance to change should be used when the change is technical and 

the users need accurate information and analysis to understand 

change. 




The Write Pens, Inc. wants to reduce transferring costs by producing 

closer to the consumer in a foreign country. This will also help in 

reducing transportation and storage costs. Which strategy would be 

the best to use given the circumstances?


1/12/2012 

Given Answer: 






Given 

Answer: 

Correct 

Answer: 



Self-managed teams are empowered with decisionmaking 

authority. 

Self-managed teams are empowered with decisionmaking 

authority. 

A plan tells "why" to achieve the goal.


1/12/2012 





All of the following are cultural dimensions as defined by the GLOBE 

Project, except: 

Given Answer: 



masculinity 

masculinity 


Given Answer: 

Strategic planning


1/12/2012 




Manufacturing 


Given Answer: 




economic 

economic 

A transnational strategy seeks to achieve both global integration and 

national responsiveness. 





1/12/2012 

According to the Manager's Shoptalk of chapter 2, which of the 

following is not in the top five contemporary management tools? 

Given Answer: 






Which of the following is an incorrect fit in a stable organizational 

environment? 

Given Answer: 



A horizontal structure



1/12/2012 

The ____ is a single European currency that replaced 12 national 

currencies and unify a huge marketplace. 

Given Answer: 




Euro 

Euro 

The management science perspective emerged after World War II to 

treat problems associated with improving manufacturing. 





1/12/2012 

The human resource department at Paula's Powerwheels is 

implementing a number of functional level strategies. These strategies 

include focusing on ways to retain and develop a stable work force and 

ways to improve efficiency in the organization. These functional-level 


Given Answer: 






Mingles, Inc. concentrates its efforts on its target market of 18 to 25 

year olds. It is using a(n) ____ strategy. 

Given Answer: 



focus 

focus


1/12/2012 

____ works best for employees with moderate readiness, according to 

Hersey and Blanchard. 

Given Answer: 




Selling and telling 


The reality of today's borderless companies also means that 

consumers can easily identify from which country they are buying. 




Which of the following means that all the information the decision-


1/12/2012 

maker needs is fully available? 

Given Answer: 





Certainty 

Certainty 

According to MANAGER'S SHOPTALK in Chapter 15, a criticism of 

carrot-and-stick approaches is that extrinsic rewards assume people 




Permissive expectations typically would fit in a traditional vertical 

structure with fixed rules and a clear hierarchy of authority.


1/12/2012 





____ is incentive pay that ties at least part of compensation to 

employee effort and performance. 

Given Answer: 





People in management positions have formal authority to direct and 

control immediate subordinates. 









1/12/2012 

Administrative acts and decisions recorded in writing is one of the six 

characteristics of the ideal bureaucracy. 



Workforce diversity refers to hiring people from different geographic 

regions of the country but of same nationality. 



The contingency approach links the leader's behavioral style with the 

task readiness of subordinates.


1/12/2012 






Given Answer: 






Tactical plans are designed to help execute the major strategic plans 

and to accomplish a specific part of the company's strategy. 





1/12/2012 

____ includes behavior that is not always written down and may 

actually not serve an organization's bottom-line. 

Given Answer: 







Given Answer: 



Performance 

Performance


1/12/2012 

The administrative model of decision making describes how manager 

actually make decisions in difficult situations. 





A formal chain of command for both functional and divisional 

relationships is provided by the ____ approach to structure. 

Given Answer: 



team-based 


The three subfields of the classical perspective include

1/12/2012 

Given 

Answer: 

Correct 

Answer: 

administrative management, bureaucratic 

organization, and scientific management. 

administrative management, bureaucratic 

organization, and scientific management.



Score 4 3 2 1 













or by skill. 






1/12/2012 

signature. 

















and Spelling 





resume format 














salutation, 


signature. 





background 




























in words and 
































parts. 




















spelling.

Comments: _______________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

1/12/2012

1/12/2012 






























$1000 1 

$900 2 

$800 3 

$700 4 

$600 5 

a) $2800. 

b) $2500. 

c) $1600. 

d) $1200. 





















1/12/2012


1. 1(a) 

2. 2(a) 

3. 3(a) 

4. 4(b) 

5. 5(a) 

6. 6(c) 

7. 7(d) 

8. 8(a) 

9. 9(c) 

10. 10(b) 

1/12/2012

PROGRAM NAME: Associate of Applied Science Degree in Business Administration – Accounting Technology, Business 




Data available for Fall 2011 Only 




Business 

Communication 

1/12/2012 


Outcome 





will have an 





directing and 

controlling. 







letter. 

Methods of 

Evaluation or 

Assessment 



Cover Letter 

Evaluation or 

Assessment 

Standards 





Business 




final exam. 


Business 







attached. 



Business 




exam 

90.9% of Business 




Resume and Cover 

Letter. 

Explain how 



learning, 


program. 

This shows a 18.88 

point improvement 

over the desired 

metric and an 8 point 

improvement over the 

previous year. These 

results were 

disseminated to all of 

the BUS275 

instructors so they can 


their instructor. 

This shows a 15 point 

improvement over the 

desired metric, but 2 

points lower than last 

year. These results 


all of the BUS215 

instructors so they can 


their instruction.



1/12/2012 













understanding 

fundamental 



conditions. 


Comprehensive 

Project including a 


accounting cycle 

(known as a practice 


The use of 10 



which address 




events. 


Business 


Students will 

complete an 






Business 





correctly. 


Business 


students scored a 70 

or better on this 

comprehensive 

project 



students scored a 70 

of better on the 


Microeconomics 

Post-Test. 

Our students 

exceeded the desired 

metric of 80% by 12 

points. However, this 

represents a drop of 

2.5 points from the 

previous academic 

year. This was 

shared with the 

faculty who teach 

BUS241 and the 




Results of the 

posttest, for 

individual students 

and sections, were 


ECO231 faculty at the 

end of each semester. 

This information was 

used to revise and 

improve course 

instruction.

BuS275 Results ofr Fall of 2011 


Scored >=70% 88.88 32 

Scored

BIS215 Results for Fall of 2011 


Scored >= 70% 90.9 70 

Scored < 70% 9.1 7 

Scored < 70% 

Scored >= 70% 

1/12/2012 

Percentage 

0 20 40 60 80 100

BUS241 Results for 2011-2012 Academic hear (Fall 2011 only) 


Scored >=70 92.67 177 

Scored < 70 7.33 14 

Did not complete project 

68 

Scored < 70 

Scored >=70 

1/12/2012 

Percentage 

0 20 40 60 80 100

ECO232 Post-Test Results for Fall of 2011 


Scored >=70% 62 57 

Scored < 70% 38 35 

1/12/2012 

Scored < 70% 

Scored >=70% 

Percentage 

0 10 20 30 40 50 60 70

BUS275 Final Exam and Scoring Rubric 


Assign a grade and feedback for the current test attempt. When available, click Save and Next or use the arrow buttons to navigate through or 

grade the attempts in the queue one at a time. If no grade is assigned to the attempt, clicking Save and Next will not change the status of the 

attempt. If multiple attempts for a test have been allowed, a Student's grade is not released until all of the attempts have beeen graded. Click 

Hide User Names to grade attempts anonymously. Click Show User Names to display user information. More Help 







Instructions 



1/12/2012 


Given Answer: 

Dr. Randy Pausch


1/12/2012 






Given Answer: 





Which of the following is (are) a motivator(s) for this video that we viewed in class? 

Given Answer: 


All of the above







1/12/2012 


Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one 

step. 



Efficiency can be calculated as the amount of resources used to produce a product or service. 



Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to


1/12/2012 

as suppliers. 





According to the text, all of the following are ways managers can improve their writing skills EXCEPT: 

Given Answer: 





The virtual teams have resulted from globalization and advances in technology. 






1/12/2012 






Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the 


Given Answer: 




Covers key result areas


1/12/2012 

Sexual harassment is unethical because it violates an important part of which approach to ethical behavior? 

Given Answer: 






Herman is a team leader at CyberChasers. He usually tries to resolve conflict by referring the problem to a third party, such as his boss. 

This style of conflict resolution is known as 

Given Answer: 



mediation. 

mediation. 

Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments


1/12/2012 

for the costs involved with human resource management. 






Given Answer: 





Which communication channel would be most successful to inform managers of impending company-wide layoff? 

Given Answer: 

Face to face contact


1/12/2012 






Given Answer: 



nonprogrammed 

nonprogrammed 

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was 

Given Answer: 


human relations.




1/12/2012 



Given Answer: 





Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace 

has a 

Given Answer: 


divisional structure.







1/12/2012 





Rational persuasion is one interpersonal influence tactic available for leaders. 



The tendency to see one's own personal traits in other people refers to attribution.




1/12/2012 



The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for 

production. 





A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n) 

Given Answer: 


monoculture. 

monoculture.





1/12/2012 

More organizations are requiring all employees to perform boundary-spanning because of environmental turbulence and uncertainty. 



Operations management represents the field of management that specializes in the physical production of goods and services. 




The ____ is the basis for the strategic level of goals and plans which in turn shapes the ____ and ____ level. 

Given Answer: 



1/12/2012 








As a common way group norms develop, primacy means that the first behaviors that occur in a team often set a precedent for later 

team expectations. 



Manager least enjoy activities such as controlling subordinates and managing time pressures. 






1/12/2012 

Groupthink describes the tendency to go along with others for the sake of avoiding conflict. 



Vertical integration means a firm expands into businesses that either produce the supplies needed to make products or that distribute 

and sell those products to customers. 





Given Answer: 






1/12/2012 


Which of the following is a formal team composed of a manager and his or her subordinates? 

Given Answer: 



Vertical team 

Vertical team 

Which of the following portfolio categories is made up of poor performers who command only a small share of a slow growth market? 

Given Answer: 


Dog 

Dog






1/12/2012 

Team members take the responsibilities of scheduling work and vacations and ordering materials in a self-directed team. 



The relationship-oriented leader performs better in situations of intermediate favorability because human relations skills are important 





The ____ leader is distinguished by their ability to bring about organizational change.


1/12/2012 

Given Answer: 






Candice is a member of a team at Juggle, Inc. She meets with co-workers from her department to discuss ways to improve quality and 


Given Answer: 





Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an 

example of


1/12/2012 

Given Answer: 






A task force or a crossfunctional team is a group of employees from different departments formed to deal with a specific activity and 





____ matches with the preconventional level of personal moral development. 

Given Answer: 

Task accomplishment


1/12/2012 





____ is an organization structure that divides the major functions of the organization into separate companies. 

Given Answer: 











1/12/2012 

____ refers to the tendency for the presence of others to enhance one's motivation and performance. 

Given Answer: 




Public praise 



Given Answer: 




great man approach.


1/12/2012 

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy. 





Downward communication is usually used to communicate information about all of the following EXCEPT 

Given Answer: 





A discussion is often resolved by logic or "beating down" opponents, whereas, dialogue asks that participants suspend their attachments 

to a particular viewpoint so that a deeper level of listening, synthesis, and meaning can evolve from the group. 

Given Answer: False


1/12/2012 




Which of the following organizations have a flat structure compared to others? 

Given Answer: 











1/12/2012 

When a small community hospital decides to add a radiation therapy unit, it is considered as a 

Given Answer: 





programmed decision. 


Customers are the people and organizations in the environment who acquire goods or services from the organization. 



Symbols, stories, heroes, slogans, and ceremonies combine to create an organization's culture. 

Given Answer: True


1/12/2012 





Given Answer: 







The functional structure is sometimes called a product, a program, or self-contained unit structure. 







1/12/2012 

One of the important reasons for the success of UPS is the concept of bureaucracy. 



Becoming a successful manager means thinking in terms of building teams and networks, becoming a motivator and organizer within a 




Metacognitive awareness means to step back and see the big picture required for effective planning, monitoring, and evaluating an 

organization. 






1/12/2012 

Forms of nonverbal communication include blushing, perspiring, glancing, crying, and laughing. 





____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs. 

Given Answer: 



Exposure 

Exposure


1/12/2012 

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement "reasonable 

accommodations" be provided are enforced by the Americans with Disabilities Act of 1990. 





Which of the following refers to the rate at which one country's currency is exchanged for another country's currency? 

Given Answer: 



Exchange rate 

Exchange rate 

Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more 

than would be normally expected. Which of the following terms best describes Marion? 

Given Answer:


1/12/2012 






When properly managed, ____ can create additional value with existing resources, providing a big boost to the bottom line. 

Given Answer: 



synergy 

synergy 

All of the following are characteristics of administrative decision making model EXCEPT 

Given Answer: 

conditions of certainty.


1/12/2012 





____ means that managers focus on leveraging and developing more from the firm's existing assets, capabilities, and core competencies 

in a way that will provide a sustained competitive advantage. 

Given Answer: 






Given Answer: 

Appraise overall performance


1/12/2012 





The conventional stage of moral development is best described by which of the following statements? 

Given Answer: 





____ describes whether a person who has observed others handle situations in the same way he would. 

Given Answer: 


Consistency




1/12/2012 

Consensus 

Research has shown that 

Given Answer: 






A tendency to regard their own culture as superior and to downgrade other cultures reflects an attitude called geocentric. 





1/12/2012 

The legal-political environment, in international operations, includes which of the following? 

Given Answer: 






The communication and education approach for overcoming resistance to change should be used when the change is technical and the 

users need accurate information and analysis to understand change. 




The Write Pens, Inc. wants to reduce transferring costs by producing closer to the consumer in a foreign country. This will also help in 

reducing transportation and storage costs. Which strategy would be the best to use given the circumstances?


1/12/2012 

Given Answer: 







Given Answer: 





A plan tells "why" to achieve the goal. 

Given Answer: False


1/12/2012 




All of the following are cultural dimensions as defined by the GLOBE Project, except: 

Given Answer: 



masculinity 

masculinity 


Given Answer: 


Strategic planning 

Manufacturing




1/12/2012 


Given Answer: 




economic 

economic 

A transnational strategy seeks to achieve both global integration and national responsiveness. 





1/12/2012 

According to the Manager's Shoptalk of chapter 2, which of the following is not in the top five contemporary management tools? 

Given Answer: 






Which of the following is an incorrect fit in a stable organizational environment? 

Given Answer: 





The ____ is a single European currency that replaced 12 national currencies and unify a huge marketplace.


1/12/2012 

Given Answer: 




Euro 

Euro 

The management science perspective emerged after World War II to treat problems associated with improving manufacturing. 




The human resource department at Paula's Powerwheels is implementing a number of functional level strategies. These strategies 

include focusing on ways to retain and develop a stable work force and ways to improve efficiency in the organization. These functionallevel 


Given Answer: 

Overall cost leadership


1/12/2012 





Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n) ____ strategy. 

Given Answer: 



focus 

focus 

____ works best for employees with moderate readiness, according to Hersey and Blanchard. 

Given Answer: 


Selling and telling




1/12/2012 


The reality of today's borderless companies also means that consumers can easily identify from which country they are buying. 





Which of the following means that all the information the decision-maker needs is fully available? 

Given Answer: 



Certainty 

Certainty




1/12/2012 

According to MANAGER'S SHOPTALK in Chapter 15, a criticism of carrot-and-stick approaches is that extrinsic rewards assume people 




Permissive expectations typically would fit in a traditional vertical structure with fixed rules and a clear hierarchy of authority. 




____ is incentive pay that ties at least part of compensation to employee effort and performance. 

Given Answer: 

Pay-for-performance


1/12/2012 








People in management positions have formal authority to direct and control immediate subordinates. 



Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy. 






1/12/2012 

Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality. 



The contingency approach links the leader's behavioral style with the task readiness of subordinates. 





Given Answer: 



have preconceptions.




1/12/2012 

Tactical plans are designed to help execute the major strategic plans and to accomplish a specific part of the company's strategy. 





____ includes behavior that is not always written down and may actually not serve an organization's bottom-line. 

Given Answer: 




Ethical responsibility


1/12/2012 


Given Answer: 




Performance 

Performance 

The administrative model of decision making describes how manager actually make decisions in difficult situations. 




A formal chain of command for both functional and divisional relationships is provided by the ____ approach to structure. 

Given Answer: 

team-based


1/12/2012 




The three subfields of the classical perspective include 

Given Answer: 


administrative management, bureaucratic organization, and scientific management. 

administrative management, bureaucratic organization, and scientific management.



Score 4 3 2 1 













or by skill. 






1/12/2012 

signature. 

















and Spelling 





resume format 














salutation, 


signature. 





background 




























in words and 
































parts. 




















spelling.

Comments: _______________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

________________________________________________________________________________________________________________________ 

1/12/2012

1/12/2012 






























$1000 1 

$900 2 

$800 3 

$700 4 

$600 5 

a) $2800. 

b) $2500. 

c) $1600. 

d) $1200. 





















1/12/2012


1(a) 

2(a) 

3(a) 

4(b) 

5(a) 

6(c) 

7(d) 

8(a) 

9(c) 

10(b) 

1/12/2012

Core Questions from the Economics 232 Pre-/Post-Test - Calhoun ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?