You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
No. 19 - May 2010<br />
Security without Exceptions -<br />
at the Highest Stage
Contents<br />
Safety and Security in the German House page 2<br />
ISGUS - Official Partner of the German House Vancouver 2010<br />
Interview Vancouver 2010 page 4<br />
Folkert Mueller and Roland Gruendl were on site<br />
ISGUS at CeBIT 2010 page 7<br />
Successful exhibition in Hanover, Germany<br />
The new ISGUS Terminals page 8<br />
The Next Generation Technology<br />
Elo sistemas de informação page 9<br />
A reliable ISGUS Partner<br />
Apo-rot page 10<br />
®<br />
ZEUS StaffPlanning helps to master the accelerated growth<br />
®<br />
Lapp Kabel & ZEUS page 12<br />
A long and good connection<br />
Preface<br />
Dear Reader,<br />
The outstanding ISGUS event in 2010 so far was the “participation” at the<br />
Winter Olympic Games in Vancouver, where ISGUS supplied the security system<br />
for the German Houses in Vancouver and Whistler. Thus ISGUS helped that<br />
German athletes and officials, sponsors and VIP's could smoothly and quickly<br />
get access to the locations where medal parties, TV interviews & shows, and all<br />
kind of events took place during the games.<br />
Read more in this ISGUS News about the challenges and experiences on site for<br />
the ISGUS team who installed the system, supported the volunteer operating<br />
staff and provided the necessary evaluations and reports to the Deutsche Sport<br />
Marketing GmbH, the official ISGUS contractee.<br />
With the Olympics, once again we have given proof that ISGUS has much more<br />
®<br />
to offer than Time & Attendance. ZEUS ACCESS is no longer a pure access<br />
control system, but caters also for high security, including integration with<br />
alarm & facility management or CCTV.<br />
® ® ®<br />
Other ZEUS modules like ZEUS StaffPlanning and ZEUS PDC ensure that your<br />
most valuable capital, your human resources, is utilized in the optimal way and<br />
that your company processes become more transparent and efficient.<br />
®<br />
Read about some of our customers and how ZEUS helped to provide them<br />
with the solution they were looking for - as it is not the product but the<br />
solution which makes the difference for the customer!<br />
Yours sincerely,<br />
Sylvia Martin-Knoch<br />
Export Manager
2<br />
The ISGUS and IVS<br />
“Vancouver team”<br />
Safety and Security<br />
in the German House<br />
in Vancouver and Whistler<br />
The combined “state of the art” technology, knowledge<br />
and extensive experience of the ISGUS group<br />
has been extensively utilised during the winter<br />
Olympic games in Canada. ISGUS GmbH along with<br />
their sales and service partner IVS Zeit + Sicherheit<br />
GmbH were specifically responsible for the access<br />
control of approximately 10.000 visitors to the German<br />
House in Vancouver and at its other location in<br />
Whistler.<br />
PC's, access readers, web cams, printers and turnstiles had already been air freighted to Canada<br />
early in February. The Schenker Group, in charge of the transportation and logistics on-site, also<br />
control their operations using the ISGUS solution in nearly all of their locations, this is also serviced<br />
by the IVS Zeit + Sicherheit GmbH.<br />
ISGUS supplied the complete access control solution, both hard-and software, controlling,<br />
monitoring and maintaining a secure environment for the German House which was the official<br />
meeting point, for not only the German Olympic Sports Association (DOSB) but also for all<br />
German athletes and visitors to the House i.e., journalists, sponsors and leading names from<br />
within politics and society.<br />
The German House in Vancouver was accommodated within the Simon Fraser University building<br />
whereas the Golf- and Country Club in Whistler, where the nordic and alpine ski competitions<br />
took place, was chosen as the location to accommodate the German team.<br />
Whilst ISGUS concentrated and focused on the technical specification of the installation, the IVS<br />
Zeit + Sicherheit partner was responsible for the project implementation and communication<br />
with the other associate partners of the Deutsche Sport Marketing GmbH, the official marketing<br />
agency for the German House.<br />
Left photo: Holger Depta from IVS Zeit +<br />
Sicherheit GmbH setting up the accreditation<br />
work places in Vancouver.<br />
Mounting of a turnstile.<br />
It was apparent from the first meeting, that the requirements for the system were challenging<br />
and could not be covered by standard access control functionalities. Therefore upon arrival at<br />
the German House reception area, each visitor was provided with a badge containing his/her<br />
personal data, which had previously been registered in conjunction with a web accreditation<br />
procedure recorded in the database. Of course it was also possible to record the data on site, as<br />
the German House personnel had been thoroughly trained to operate the software and the web<br />
cams.<br />
In accordance with the accreditation, an individual access pro<strong>file</strong> was assigned to each visitor on<br />
the Legic advant chip inside the badge. It was therefore possible to control the length of time<br />
and in which zones they had access to. In order to avoid misuse of the badges, the image matching<br />
functionality was also included, e.g. when a visitor presented his/her badge in front of the<br />
ISGUS reader, the passport photograph would be displayed on a monitor. In the event of a “no<br />
match”, security personnel would immediately “step in” to resolve the situation.<br />
The ISGUS solution also solved the accounting issues relating to vending costs for visitors and<br />
catering services, thereby simplifying an otherwise time consuming task.<br />
As a grand finale: bringing a successful conclusion to our joint cooperation, Axel Achten, Managing<br />
Director of the Deutsche Sport-Marketing GmbH in Frankfurt said, “The German House in<br />
Vancouver 2010 has been a great success, to which our partner ISGUS has decisively contributed,<br />
thanks to its state of the art accreditation and access control system”.<br />
The accreditation work places and<br />
entry points in Vancouver<br />
3
Folkert Müller<br />
Roland Gründl<br />
Interview Vancouver 2010<br />
Interview with Folkert Müller and Roland Gründl from Technical Support in<br />
the ISGUS headquarters in Villingen-Schwenningen. Together with the<br />
staff from IVS Zeit + Sicherheit, they were responsible for implementation,<br />
operability and support of the ISGUS system during the Olympic games.<br />
Folkert and Roland, tell me, what were your first thoughts when you were informed that<br />
you will have the responsibility for securing access to the German House in Vancouver?<br />
Folkert: Well needless to say I was very happy and felt privileged to be part of such an important<br />
project. Apart from this, I thought this is an amazing opportunity, to actually see our athletes in<br />
person during their press conferences in the German House instead of on T.V.<br />
Roland: On the one hand, I was extremely proud and happy to be able to add my own personal<br />
contribution to the Winter Olympic Games, representing ISGUS as a partner of the German<br />
House, but on the other hand, I felt slightly nervous and had some concerns because a particular<br />
part of the system, (the accreditation software) had been bespoke and individually tailored for<br />
this event. Experience has shown that the complexities of such a system in another IT environment<br />
might show ”teething troubles”, quite a responsibility!<br />
How much time did you spend for preparations in the run-up phase?<br />
Roland: I had about one week to become acquainted with the new software. Also, as a result of<br />
the time difference of 9 hours between Schwenningen and Vancouver and with Team 1 already<br />
on site in Vancouver we had to implement a night shift in order to quickly eliminate some of the<br />
initial problems.<br />
Folkert, you were part of the first team that travelled to Vancouver and Whistler. What<br />
were your thoughts and emotions?<br />
F.l.t.r.: The Vancouver on-site team: Folkert<br />
Mueller (ISGUS), Holger Depta (IVS), Roland<br />
Gruendl (ISGUS), Peter-Christian Klaus (IVS),<br />
Reinhard Dubas (IVS), Alexander Götz (IVS)<br />
Can you please describe the access procedure to the German Houses?<br />
Folkert: The first step was the accreditation, effected by the volunteers at one of the six counters.<br />
There were three types of accreditation: permanent, day or late night accreditation. Following<br />
the corresponding authorization assignments via the DSM Client and their transfer to the<br />
ACM4001 units, the badge was printed. Finally, access was gained by presenting the badge on<br />
an IT400 at one of the turnstiles.<br />
Did you have any leisure time and were you able to attend some of the thrilling events?<br />
Folkert: Unfortunately, I could not attend any of the events, as our main priority was to ensure<br />
the system was fully operational and to maintain its functionality. Initially throughout the first<br />
few days, we had a multitude of queries related to the DSM Client to resolve. The only chance we<br />
had to watch the competitions was, to keep an eye on the huge screens in the „Sports bar“.<br />
Naturally, we did manage to find some time to look at and admire the wonderful town of Vancouver<br />
and of course the Olympic flame.<br />
Roland, you went to Vancouver to replace Team 1. Did the takeover run smoothly?<br />
Folkert: I certainly had mixed feelings. We commenced our extensive tests in November 2009<br />
Roland: Oh yes, it went very smoothly but it would have been better if we had included an extra<br />
with the DSM (Deutsche Sport Marketing) Client and the standard ISGUS hardware components<br />
day because in Calgary we missed the connecting flight to Vancouver due to entry regulations<br />
and were confident that the ISGUS components were perfect for the task ahead. We were however,<br />
concerned about the conditions on site. The wiring plans had already been sent in advance<br />
and therefore arrived at the German House later than we had originally planned.<br />
but as these were the first Olympic Games with two German Houses (Vancouver and Whistler),<br />
the two sites had to be connected via VPN and we could not be sure if the local engineers had<br />
Can you describe your personal tasks on site with Team 2?<br />
adhered to our specifications.<br />
Roland: Our main priority was to continually ensure that our system remained fully operational<br />
at all times. We checked daily the logging report <strong>file</strong>s in our Access Control Manager in order to<br />
What was the duration of installation, set-up and training on-site?<br />
detect problems at an early stage. The hosts and hostesses from the Deutsche Sport Marketing<br />
GmbH were in charge of the accreditation procedure but we also provided assistance and sup-<br />
Folkert: Lengthy …. unfortunately, we were right! The wiring and the VPN connection were not<br />
port when necessary. Occasionally the German Federal Police required information and reports<br />
installed when we arrived. We were placed under a great deal of stress trying to “get to grips”<br />
about the people entering or leaving the German House. We of course were able to provide the<br />
with the situation. We were however, assisted by a local administrator and managed to estab-<br />
precise information required due to the protocols in the database. At the end of the games, we<br />
lish the network and the local VPN connection just on time. The next step, involved the wiring of<br />
had to dismantle the equipment in Vancouver and Whistler and prepare it for the return<br />
4 the terminals and turnstiles, followed by the volunteers training, for the DSM Client.<br />
shipment.<br />
5
Did you like Vancouver, and what was the general atmosphere there?<br />
Roland: Vancouver and Whistler are both lovely cities. I would recommend them to everyone,<br />
well worth visiting, go and enjoy them. Obviously, the atmosphere was excellent and the people<br />
very friendly and amiable. I would compare the atmosphere with the one we had during the<br />
Football World Cup 2006 in Germany. Of course and quite naturally, the enthusiasm was at its<br />
peak when the Canadian Hockey Team became Olympic Champions!<br />
Did you meet any celebrities there?<br />
Roland: Of course, daily. On the first day, Wayne Gretzky and Uwe Krupp were in the German<br />
House in Vancouver. Amongst others, also Horst Seehofer, Karl Theodor zu Guttenberg, Willi<br />
Bogner, Georg Hackl, Katarina Witt and Franziska van Almsick were there.<br />
In Whistler, the biathletes, the alpine ski team, the bob and sledge teams and the cross-country<br />
ski team were accommodated.<br />
Did all of these prominent people and athletes have to book in firstly via the ISGUS system<br />
in order to get access to the German House?<br />
Roland: Yes, there were no exceptions.<br />
What was your impression on the Winter Olympic Games and what was your feeling when<br />
you started your journey back home?<br />
Roland: Firstly and most importantly, we were all very relieved, proud and very happy that we<br />
had “done a good job”. The Olympic Games with its particularly unique and special atmosphere<br />
have deeply impressed me. It has been a great experience to be on-site during some of the competitions.<br />
In the event that ISGUS would again be in charge of the security in the German House during<br />
the next Olympic Games, would you like to take over this job again?<br />
Folkert: Of course I would most definitely be pleased to do this again, in spite of the extremely<br />
long working times, there is such a very special atmosphere throughout an event like this.<br />
Roland: Definitely, yes.<br />
What improvements would you suggest for the next games?<br />
Folkert: From the first to the last step, the ISGUS team had prepared extremely well for everything.<br />
Next time we will take with us our previous experience and confidence gained and will<br />
hopefully find more time to attend some of the competitions!<br />
ISGUS at CeBIT 2010<br />
Successful exhibition in Hanover, Germany<br />
4.157 companies from 68 countries participated at this year's CeBIT in Hanover, the largest IT<br />
show throughout Europe. One out of five CeBIT visitors was from outside Germany and all<br />
together about 350.000 visitors had been registered.<br />
At the ISGUS booth, the new web based terminal IT 8001 and the IT400 Design Terminals were<br />
®<br />
shown, along with the latest news from the ZEUS world.<br />
Although the exhibition was cut down by one day, more leads were generated than in the previous<br />
year and with better quality. With this, CeBIT 2010 delivered confidence that the positive<br />
signs from the first quarter of 2010 are indicators for a full recovery of the global economy.<br />
f.l.t.r.: Klaus Wössner, (Sales Manager<br />
ISGUS), Harald Emminger (Manager<br />
Technical Support & Product Management,<br />
ISGUS) and Alexander Götz (CEO of<br />
IVS Zeit- und Sicherheit GmbH) showing<br />
the “Vancouver Solution”.<br />
6 Thank you for the interview.<br />
7
The new ISGUS Terminals -<br />
the Next Generation Technology<br />
From the very first computerized T&A system launched in the 1970's until<br />
today, the ISGUS philosophy has always been to offer complete solutions<br />
including own hard- and software products, ideally complementing each<br />
other and always ensuring compatibility with new terminal series and software<br />
releases. On the hardware side, a new era is commencing with the<br />
launch of a complete new terminal generation.<br />
With the new web based IT8001 terminal, the series of new ISGUS hardware launches has been<br />
started earlier this year. State-of-the-art technology combined with the experience from the<br />
feature-rich previous ISGUS terminal generations, ensure that the new terminals combine both,<br />
consistency for the existing customers and future orientated concepts.<br />
With the IT8001 for Plant Data Collection, the IT8001-FP for fingerprint identification and<br />
verification and the IT7001 terminal, the new terminal generation has been completed to cope<br />
from low to high end market segments, including vertical markets.<br />
For access control, the new web based Access Control Manager ACM4001 is available along<br />
with the corresponding BUS controllers for direct and remote connection of the IT200 and<br />
IT400 access terminals. To complement the current range of access terminals, new vandal-proof<br />
IT400 terminals have been designed in different styling, eg. in a round shape.<br />
®<br />
Obviously the new ISGUS hardware range is fully compatible with the current ZEUS software<br />
suite, or can easily be integrated into partner software, due to http/https communication<br />
protocol, direct database exchange and a Webservice for realtime processing.<br />
A Reliable ISGUS Partner<br />
The long-term ISGUS distribution partner in Portugal, Elo sistemas de informação,<br />
have successfully integrated the new web based terminal generation<br />
IT8001 into their software suite.<br />
Founded in 1994, Elo SI and ISGUS have established a partnership “par excellence”, initially<br />
®<br />
based on OEM terminal business, but also including ZEUS HR systems, to cater for the vast Elo<br />
customer base using SAP.<br />
Commencing with the robust and reliable terminal series 3000 in numerous<br />
customer installations, Elo SI followed on with the popular and dependable<br />
IT700 / IT800 series and currently have complimented this success with the<br />
“state of the art” terminals of the IT8001 generation. Over the years, several<br />
hundred ISGUS terminals have been sold through Elo SI from small business<br />
through to large and multinational accounts, with installations in Portugal<br />
including Madeira and the Azores Islands, Spain, Angola and Mozambique.<br />
The first IT700 project in this partnership was , the largest<br />
Portuguese private group with interests in industry, retail, real estate and<br />
shopping centers, and most recently Elo implemented the first IT8001<br />
project for the Portuguese Railways, - Comboios de Portugal S.A.<br />
The IT8001 was deemed to be “the” product to meet the stringent CP requirement, because the<br />
terminals are installed in many sites across the country, and in several cases the network links are<br />
very old and communication speed is extremely low. In addition to the IT8001, Elo will also<br />
implement Access Control with the new ACM4001 and IT400 VA units in various sites, virtually<br />
all being public locations.<br />
The flexibility to manage nearly 20.000 users and the need for proven durability to withstand<br />
potential vandalism that public locations such as railway stations can sometimes encounter,<br />
were very important aspects in the decision to purchase this combination of web based controllers<br />
(ACM4001) and robust access control hardware (IT400 VA).<br />
Both, Sonae and CP are very important and valued customers and represent major accounts for<br />
Elo SI, both using SAP as their ERP system. At CP - the Portuguese Railway, the Elo T&A customi-<br />
®<br />
zed software has been installed, whilst Sonae are using ZEUS HR for direct link of the ISGUS<br />
terminals to SAP HR.<br />
Access Control Manager ACM4001<br />
The continued success of the long term partnership between Elo SI and ISGUS is apparent with<br />
the outstanding solutions offered and the resulting achievements from this joint co-operation.<br />
It places both parties in a justifiably strong position with major accounts and ultimately provides<br />
8<br />
Design Terminal IT 400<br />
Terminal IT 8001-FP<br />
proven efficiencies to these organizations. Elo SI and ISGUS GmbH - a success story!<br />
9<br />
Terminal IT8001
®<br />
ZEUS Staff Planning<br />
helps to master the<br />
accelerated growth<br />
The impressive story started in the Rothenbaum Chaussee in Hamburg. It is<br />
undoubtedly one of success. Initiated in 2002 by pharmacist Birgit Dumke<br />
and expanded in 2004 in conjunction with her husband and two employees<br />
®<br />
by founding the mail order pharmacy apo-rot . Their Headquarters are still<br />
located in the Rothenbaum Chaussee, where pharmaceutical expertise,<br />
combined with hanseatic business skill ensures fast economic growth.<br />
It was the year, when legal restraints with regard to pharmaceutical products became mandatory,<br />
however the company's growth and business development in the following years was im-<br />
®<br />
pressive. Currently, apo-rot supplies and maintains an impressive base of 500.000 customers<br />
and has a market leading position in the mail order pharmacies market accredited in Germany. In<br />
®<br />
2009 the 550th employee was recruited and apo-rot accomplished a new record with half a<br />
million customers. Apart from significant economic growth, the organisation of a constantly<br />
increasing team of employees provided a challenge.<br />
“Some months ago we were still operating with time sheets”, says Kornelia Jathe from the HR<br />
department and adds: “We employ a considerable number of temporary staff - about 200 and<br />
their payroll accounting was previously managed by time sheets. Each employee completed a<br />
time sheet with his hours worked. The entries needed to be verified and then input manually into<br />
the payroll system”. This procedure was time consuming and allowed considerable margin for<br />
error, so a decision was made to implement a Time Management system.<br />
The essential criteria for the supplier of the new system were to integrate the multifunctional<br />
badges already in use for access control in various departments.<br />
It is not possible to “contact the doctor for risks and side effects” of a Time Management system<br />
but in this case the pharmacists were consulted, as they had already swallowed a “bitter pill”<br />
with the first system supplied, which did not fulfil their specification at all. As a result an imme-<br />
Anke Kerber, Kornelia Jathe,<br />
Detlef Panßner, André Prignitz,<br />
Sebastian Michaelis and<br />
Stefan Kürten (f.l.t.r)<br />
®<br />
diate, decision to purchase and install ZEUS was made. “Following a successful proof of concept<br />
phase of 60 days, we proved the ISGUS solution as the best medication”, states Detlef<br />
Panßner from the ISGUS Vertriebs GmbH in Hamburg.<br />
®<br />
“Thanks to ZEUS it has become considerably easier to master the increasing number of employees,<br />
especially the part time staff,” says André Prignitz, in charge of staff planning. The part<br />
time employees mostly students but also pupils, homemakers and pensioners notify him of their<br />
preferred working times via e-mail. The official scheduling for the following month is completed<br />
and all personnel are informed via e-mail with their actual assignments. Time sheets in the form<br />
®<br />
of Excel tables are now part of the past. ZEUS distributes schedules depending on the varying<br />
workload, e. g. during peak times at the beginning of the week or after holidays more staff is required<br />
than during the week.<br />
In peak periods, about 7.000 parcels are dispatched daily. Within a short period of time, ZEUS<br />
has proved to be the reliable and solid solution for such a challenging environment.<br />
The employees in the shipping department also feel very happy with the advantages of the Staff<br />
Planning solution. They now have maximum working time flexibility, which they feel they could<br />
not cope without. “Thanks to this flexibility” says Kornelia Jathe from the HR department, “fluctuation<br />
is kept within reasonable limits”.<br />
®<br />
Payroll accounting is made via DATEV Lodas, for which ZEUS provides a certified interface. “We<br />
attached great importance to this interface” - emphasizes Kornelia Jathe. It is now possible to<br />
have a quick overview of the payroll accounting for all employees with all their different working<br />
times. We can have our journals and evaluations at the end of the month or at any time if required<br />
and really appreciate this advantage.”<br />
®<br />
In conclusion, apo-rot now has the most cost effective and efficient solution suited to their high<br />
operational business demands.<br />
10 <strong>11</strong><br />
®
®<br />
LAPP & ZEUS -<br />
A long and good<br />
connection<br />
Lapp Kabel goes for easy handling, highly flexible functionalities and<br />
reliable support<br />
Founded in 1957 and with continual success over the years, the company's strength is apparent<br />
with its spread across 56 international subsidiaries with an annual turnover of 800 million Euros<br />
and 3.000 employees. Thanks to its “top of the range”, quality cable technologies, Lapp Kabel<br />
has become one of the leading providers of cables, leads, cable accessories and systems.<br />
®<br />
“Flexibility and the ability to upgrade are definitely the two most crucial advantages of ZEUS ,”<br />
says Helena Ziegler, the Personnel Advisor at Lapp Kabel. Apart from the central software comprising<br />
1.000 personal records, also 25 terminals for Time & Attendance and approximately a<br />
further 40 access terminals are in use in their other locations in Stuttgart, Hanover and Freiberg.<br />
At the end of each month, the recorded data is transferred to the “Paisy” payroll software, this<br />
maximises considerably process efficiencies and optimisation.<br />
The central system comprises several companies, each company having access to its own data.<br />
Thanks to this centralised server solution, the connected subsidiaries also benefit from all updates<br />
and upgrades, as the complete data processing is made on the central server. As a result,<br />
another ISGUS and Lapp Group process optimisation has been achieved with this solution.<br />
Apart from Time Management, the individually personalised badges are also used for access<br />
control. They are provided with the photograph of the badge holder, the Lapp Group logo and<br />
on the reverse the corporate values “Familiar”, “Customer orientated”, “Innovative”, and “Success<br />
oriented”. The badges are printed in-house. The photos are taken via a web cam connected<br />
®<br />
to ZEUS and are then printed on the local printer.<br />
Particular attention was given to the<br />
access control reader design installed<br />
in the various floors. The integration<br />
into the existing switch programs was<br />
only one of the requirements. Partially,<br />
black acrylic panels were integrated<br />
into the marble sidings.<br />
The badge is also used for canteen data billing. The rewritable chip can be charged with cash<br />
points; this enables the badge for use for payment purposes in the Cafeteria. The employer's<br />
grant value is also loaded on the badge. All this data is then transferred to the HR department,<br />
where the costs are assigned to the employee's account.<br />
Access authorisations are assigned not only for areas, groups and buildings or doors but also in<br />
person related mode. Authorisations for special or particular days can be made in advance with<br />
date reference. The individual access matrix ensures quick action in the event of a terminal or server<br />
failure by informing the IT responders via e-mail.<br />
®<br />
Paperless absence management is made via ZEUS WebWorkflow. “This under normal circumstances<br />
would impact enormously on the workload within the HR department and the administration<br />
process,” says Helena Ziegler. It does not take much thought to logically establish the<br />
amount of paperwork required necessary to manage absence requests for 1.000 employees.<br />
®<br />
With ZEUS , this work is done with a couple of mouse clicks. The requests are made from the<br />
employee's own PC via email and the subsequent responses rejection or validation are also sent<br />
®<br />
via e-mail. The results are then transferred to ZEUS . Requests for employees not having their<br />
own PC, are handled by supervisors or group leaders.<br />
All in all, Helena Ziegler and the HR team have<br />
®<br />
only laudatory words for ZEUS - ease of use,<br />
highly flexible functionalities and excellent<br />
support - these are the key points of the ISGUS<br />
solution. Thanks to ISGUS Time Management,<br />
Access Control and WebWorkflow, it has been<br />
possible to achieve the common objective of<br />
optimising the processes.<br />
12 13
ISGUS - as international as<br />
its customers and its solutions<br />
The power of innovation of the ISGUS group with its<br />
close net of strong distribution partners as well as an<br />
entirely customer orientated and excellent training and<br />
service program, based on the experience resulting<br />
from over 14,000 installations worldwide, characterise<br />
ISGUS as being one of the strongest and most reliable<br />
partners for Time Management.<br />
ISGUS GmbH<br />
Oberdorfstraße 18-22<br />
D-78054 Villingen-<br />
Schwenningen<br />
Phone +49 77 20 /3 93-0<br />
Fax +49 77 20 /3 93-184<br />
info@<strong>isgus</strong>.de<br />
www.<strong>isgus</strong>.de