My Reading on ASQ CQA HB Part IV
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<strong>Part</strong> <strong>IV</strong>A1<br />
<strong>IV</strong>A1-Gossip<br />
While auditing a company I had visited many times in the past, I<br />
noticed coldness and an unwillingness to cooperate by many of the<br />
employees. I had found these same employees to be very friendly and<br />
cooperative during prior audits. Finally, some<strong>on</strong>e c<strong>on</strong>fided to me that<br />
results from the previous audit I had performed provided a basis for<br />
employees’ performance appraisals. Although I tried to discuss the<br />
situati<strong>on</strong> with the manager of that area, he insisted that performance<br />
appraisal was a proper use of audit results.<br />
Note:<br />
• One auditor’s reacti<strong>on</strong> to this dilemma was to state in the audit report that this was an<br />
inappropriate use of the audit results, and that corrective acti<strong>on</strong> eliminating the practice of<br />
using audit results in employee performance appraisals was required.<br />
• In another case, the auditor declined future audit assignments in that particular department.<br />
Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang
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