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UAG Organisational Development

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Unit Assessment Guide<br />

<strong>Organisational</strong> <strong>Development</strong><br />

Semester 2, 2018


Our Units<br />

BSBMGT615<br />

Contribute to<br />

organisation<br />

development<br />

This unit describes the skills and knowledge required to<br />

contribute to the creation of an organisation development<br />

plan which ensures that the organisation will become more<br />

effective over time in achieving its goals. It applies to<br />

individuals with organisation wide responsibilities who are<br />

critically involved in shaping and focussing the organisation<br />

so that it can adapt to new technologies, challenges and<br />

markets.


Assessment<br />

Competency<br />

To be competent<br />

To be deemed competent in this unit you must be able to provide<br />

evidence that you can:<br />

Compare the business with<br />

competitor businesses<br />

Identify business<br />

opportunities for<br />

innovation & reform<br />

Develop a business plan<br />

Implement innovation<br />

Monitor performance<br />

Respond to performance<br />

data<br />

For more information:<br />

http://training.gov.au/Training/Details/BSBMGT615.<br />

To achieve<br />

satisfactory<br />

results<br />

Assessment<br />

conditions<br />

The Assessor will assess competence against the performance<br />

criteria, knowledge and skills plus foundation skills as specified in<br />

the ‘Unit of Competency” details of the unit listed above.<br />

This unit is graded.<br />

Your final result will be recorded as competency achieved (AC) or<br />

competency not achieved (NC). You will be given an outline of<br />

assessment events and due dates for each assessment event.<br />

Each assessment event will be marked as Satisfactory or<br />

Unsatisfactory. You must gain a satisfactory result for each<br />

assessment event to achieve a result of AC (Competency<br />

Achieved) for this unit of competence.<br />

For information on the following, refer to your Course<br />

Assessment Guide (available from your teacher) and/or Every<br />

Learner’s Guide to Assessment in TAFE NSW, which is available<br />

from www.tafensw.edu.au/courses/assessment<br />

Absent or arriving late for<br />

assessment<br />

Assessment feedback<br />

Credit transfer<br />

Educational support<br />

services<br />

Extension of submission<br />

due date<br />

Reasonable adjustment<br />

Recognition of prior<br />

learning (RPL)<br />

Repeating a unit(s) of<br />

competency<br />

Re-sit or resubmitting an<br />

assessment event<br />

Review of an assessment<br />

outcome – appeal of an<br />

assessment decision<br />

Learner Discipline Policy -<br />

TAFE NSW


Our class calendar<br />

Class time 9AM to 11:30AM, with week 7 & 8 running from 9AM to 11:30AM &<br />

then 12 to 2:30PM<br />

Week 1<br />

18/10<br />

Introduction to organisation development<br />

Unit introduction<br />

<strong>UAG</strong> review<br />

Organisation culture<br />

Organisation theories<br />

Week 2 - 4<br />

25/10 - 8/11<br />

Develop the plan<br />

Strategic plan anlysis<br />

Consultative methods<br />

Roles & responsibilities<br />

<strong>Development</strong> objectives<br />

Change management<br />

Communication & education plans<br />

AE1 The workbook due 1/11<br />

AE2 The proposal due 8/11<br />

Week 5 - 7<br />

15/11 - 29/11<br />

Doing the plan<br />

Implement consulting<br />

Develop the team<br />

Lead & facilitate groups<br />

Manage conflict<br />

Undertake interventions<br />

Foster creativity<br />

AE3 Peer review due 22/11<br />

Week 7 - 8<br />

29/11 - 6/12<br />

Sustaining the plan<br />

Maintaining support<br />

Communication<br />

management<br />

Ongoing stakeholder<br />

management<br />

Review costs & benefits<br />

Evaluate & evolve<br />

AE4 The report due 29/11<br />

AE5 Sustainability due 6/12


Our<br />

Assessments


Assessments<br />

Background<br />

The TAFE One transformation is a program detailed within<br />

the TAFE NSW Strategic Plan for 2016- 22. The program<br />

has far-reaching effects aimed at overhauling TAFE NSW<br />

& will review everything from real estate, to offerings, to<br />

the cost structure & employment models.<br />

One TAFE NSW is an exciting<br />

modernisation program that aims for a<br />

sustainable & innovative future, to provide<br />

higher quality learning & training for our<br />

students<br />

TAFE NSW Strategic Plan<br />

2016-22<br />

Part of this process involves TAFE calling on consultants<br />

to advise on both the establishment of outcomes &<br />

metrics as well as how TAFE should be developed as a<br />

sustainable enterprise. You & your team are one such firm<br />

who will be building & reviewing current TAFE practices &<br />

developing for review proposals. Your team specialises in<br />

transformation of educational institutions specifically<br />

around business course & so your efforts will be limited to<br />

this area.


Assessments<br />

Summary<br />

Event Name<br />

Evidence Collected<br />

By<br />

Venue<br />

Due Date<br />

AE1: The workbook Short answer Moodle 1/11<br />

AE2: The validation Written proposal Moodle 8/11<br />

AE3: Peer review<br />

Group presentation<br />

& survey<br />

In class & Moodle 22/11<br />

AE4: The report Written report Moodle 29/11<br />

AE5: Sustainability Group presentation In class & Moodle 6/12


AE1<br />

The workbook<br />

Due Date: 1/11


The Workbook<br />

Objective<br />

To display an understanding of organisational culture,<br />

organisation development theories & the environment under<br />

which organisations operate<br />

Instructions<br />

1. Review the course material<br />

2. Open the workbook questionnaires found on our class Moodle<br />

page. There will be multiple parts to this assessment to enable<br />

you to complete it in sections.<br />

3. Complete & submit the workbooks. You will receive a<br />

confirmation email along with your submission once the final<br />

section is submitted.<br />

4. Review feedback from your class teacher. This will be found on<br />

our class Moodle page<br />

5. Sign off your receipt & understanding of the feedback given.<br />

Again this will be done through our class Moodle page.<br />

Assessment<br />

criteria<br />

Assessment Criteria<br />

Outline theories of organisational behaviour and dynamics relevant to<br />

planning and implementing organisational development<br />

Explain the impact of legislation on organisational development and change<br />

Explain how to maximise participation in and support for organisation<br />

development including strategies or techniques for: change management<br />

consultation evaluating the process and outcomes generating ideas and<br />

options managing conflict and resolving problems<br />

List aspects of organisation culture that can affect organisation<br />

development and explain how to address them in planning and<br />

implementation.. list aspects of organisation culture that can affect<br />

organisation development and explain how to address them in planning and<br />

implementation.<br />

Language used is appropriate to the business setting


AE2<br />

The validation<br />

Due Date: 8/11


The validation<br />

Objective<br />

In initiating a consulting engagement, you will want to validate<br />

your understanding of the client, their needs, their culture & the<br />

overall environment that they operate within.<br />

Instructions<br />

Assessment<br />

criteria<br />

1. Review the course material<br />

2. Open the questionnaires found on our class Moodle page.<br />

There will be multiple parts to help guide you through your<br />

proposal.<br />

3. Complete & submit all questionnaires. You will receive a<br />

confirmation email along with a link to a formatted Google<br />

document.<br />

4. Update your proposal within the Google document file. This file<br />

will form the basis of your submission.<br />

5. Review feedback from your class teacher. This will be found on<br />

our class Moodle page<br />

6. Sign off your receipt & understanding of the feedback given.<br />

Again this will be done through our class Moodle page.<br />

Assessment Criteria<br />

Analyse information and data about the organisation and develop an<br />

organisation development plan including: agreed objectives change<br />

management and communications strategies identified roles<br />

Explain how to maximise participation in and support for organisation<br />

development including strategies or techniques for: change management<br />

consultation evaluating the process and outcomes generating ideas and<br />

options managing conflict and resolving problems<br />

Explain the impact of legislation on organisational development and change<br />

List aspects of organisation culture that can affect organisation<br />

development and explain how to address them in planning and<br />

implementation.. list aspects of organisation culture that can affect<br />

organisation development and explain how to address them in planning<br />

and implementation.<br />

Language used is appropriate to the business setting


AE3<br />

Peer review<br />

Due Date: 22/11


Peer review<br />

Objective<br />

Instructions<br />

You've now got an understanding of the client & have developed<br />

alternative solutions. In the spirit of "making them part of the<br />

solution as opposed to part of the problem", it's now time to<br />

validate your findings.<br />

1. Review the course material<br />

2. Open the questionnaires found on our class Moodle page. This<br />

will help guide you in building your presentation.<br />

3. You will present as a group your proposal. You should plan for<br />

your presentation to be no more than 30 minutes as a team.<br />

4. As a follow-up, you should develop a feedback<br />

questionnaire using Google Forms.<br />

5. Submit both your presentation & feedback from your form.<br />

6. Review feedback from your class teacher. This will be found on<br />

our class Moodle page<br />

7. Sign off your receipt & understanding of the feedback given.<br />

Again this will be done through our class Moodle page.<br />

Assessment<br />

criteria<br />

Assessment Criteria<br />

Identify and implement consultative processes to maximise participation in<br />

the organisation development process<br />

Brainstorm alternative proposals and negotiate and agree on outcomes<br />

Consult and communicate effectively with relevant stakeholders to:<br />

determine agreed objectives and outcomes manage conflict monitor and<br />

promote participation in and support for the development activities<br />

Undertake surveys to identify any loss of support for organisational<br />

development programs and activities<br />

Language used is appropriate to the business setting


AE4<br />

The report<br />

Due Date: 29/11


The report<br />

Objective<br />

You've validated your solution with the client. It's now time to<br />

submit the details of your proposal to the client.<br />

Instructions<br />

1. Review the course material<br />

2. Open the questionnaires found on our class Moodle page.<br />

There will be multiple parts to help guide you through your<br />

proposal.<br />

3. Complete & submit all questionnaires. You will receive a<br />

confirmation email along with a link to a formatted Google<br />

document.<br />

4. Update your proposal within the Google document file. This file<br />

will form the basis of your submission.<br />

5. Review feedback from your class teacher. This will be found on<br />

our class Moodle page<br />

6. Sign off your receipt & understanding of the feedback given.<br />

Again this will be done through our class Moodle page.<br />

Assessment<br />

criteria<br />

Assessment Criteria<br />

Implement the development plan including: developing the team managing<br />

conflict solving problems<br />

Consult and communicate effectively with relevant stakeholders to:<br />

determine agreed objectives and outcomes manage conflict monitor and<br />

promote participation in and support for the development activities<br />

Explain how to maximise participation in and support for organisation<br />

development including strategies or techniques for: change management<br />

consultation evaluating the process and outcomes generating ideas and<br />

options managing conflict and resolving problems<br />

Language used is appropriate to the business setting


AE5<br />

Sustainability<br />

Due Date: 6/12


Sustainability<br />

Objective<br />

Organisation development is not a one-off activity, but rather an<br />

ongoing review & adjustment. This needs to be embraced to<br />

maintain momentum, adjust as conditions change & also to<br />

continue to maintain support for the activity.<br />

Instructions<br />

1. Review the course material<br />

2. Open the questionnaires found on our class Moodle page. This<br />

will help guide you in building your presentation.<br />

3. You will present as a group your proposal. You should plan for<br />

your presentation to be no more than 30 minutes as a team.<br />

4. Submit both your presentation & feedback from your form.<br />

5. Review feedback from your class teacher. This will be found on<br />

our class Moodle page<br />

6. Sign off your receipt & understanding of the feedback given.<br />

Again this will be done through our class Moodle page.<br />

Assessment<br />

criteria<br />

Assessment Criteria<br />

Set out activities and interventions in the organisation development plan<br />

and maintain, evaluate and modify them as required<br />

Ensure senior management reinforces organisation development<br />

program by ongoing messages of support and appropriate resource<br />

allocation<br />

Evaluate the development plan and make adjustments as appropriate<br />

Explain how to maximise participation in and support for organisation<br />

development including strategies or techniques for: change<br />

management consultation evaluating the process and outcomes<br />

generating ideas and options managing conflict and resolving problems<br />

Language used is appropriate to the business setting

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