19.10.2018 Views

UOP MGT 557 Final Exam Guide NEW

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

any individual or group of people who are not directly involved<br />

in or affected by a negotiation, but who have a chance to<br />

observe and react to the ongoing events.<br />

18.<br />

In the Dual Concerns Model, the level of concern for the<br />

individual's own outcomes and the level of concern for the<br />

other's outcomes are referred to as the:<br />

cooperativeness dimension and the competitiveness<br />

dimension.<br />

competitiveness dimension and the aggressiveness dimension.<br />

cooperativeness dimension and assertiveness dimension.<br />

assrtiveness dimension and the competitiveness dimension<br />

Mediators have:<br />

the power to impose a solution.<br />

no formal power over outcomes.<br />

the same power as arbitrators.<br />

the authority to resolve the dispute on their own.<br />

20.<br />

The "culture-as-shared-value" approach:<br />

recognizes that no human behavior is determined by a single<br />

cause.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!