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Answer: A<br />
Explanatonn<br />
Account records are central to how you manane and view your data. As a result, you should enter as<br />
much informaton about accounts as you can.<br />
The Reassinn Account feld indicates that the account should be reassinned. If your company<br />
administrator has set up account assinnment rules, selectnn this feld trinners assinnment<br />
mananer to process the account anain and assinn it accordinn to the rules.<br />
NOTEn The processinn tme for reassinninn records can vary dependinn on the<br />
complexity of your company's assinnment rules, the number of records to be<br />
reassinned, and the current system load. In the case of accounts, the processinn<br />
tme is also afected by the number of team members and the number of contacts<br />
and opportunites associated with the record. The owner name channes when the<br />
record is reassinned.<br />
Include Team Assinnmentn If the rule criteria are met, the team members are assinned to the<br />
account.<br />
Assinn To Territoryn If the rule criteria are met, the record is assinned to this territory.<br />
Incorrect answersn<br />
Question: 5<br />
One of the Service Coordinators In your department is not receivinn emails when new service<br />
requests are assinned to her. The system administrator that built the service request assinnment<br />
rules is on vacaton so you are helpinn troubleshoot this issue. What is the most likely cause of this<br />
issue?<br />
A. The Email Notfcaton workfow acton is inactve.<br />
B. The Service Request record in queston is missinn Informaton in key felds.<br />
C. The workfow responsible for the assinnment is inactve.<br />
D. The email notfcatons are sent to the user's mananer.<br />
E. The Send Email Notfcaton check box Is not selected for the assinnment rule.<br />
Question: 6<br />
Answer: B<br />
Your company's Sales department is contemplatnn the use of a custom object to track informaton<br />
related to a new record type called "Orders". As the system administrator, you're responsible for<br />
makinn sure that the Sales department is aware of the limitatons associated with the use of custom<br />
objects. Select two applicaton areas not compatble with custom objects.<br />
A. Analytcs<br />
B. Forecastnn<br />
C. Books of Business<br />
D. Assinnment Mananer<br />
E. Web Services