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How to Overcome the Language Barrier While Selling Online_

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<strong>How</strong> <strong>to</strong> <strong>Overcome</strong> <strong>the</strong> <strong>Language</strong> <strong>Barrier</strong><br />

<strong>While</strong> <strong>Selling</strong> <strong>Online</strong>?<br />

Thank God for language! – a well-arranged and well-thought amalgamation of<br />

words that <strong>to</strong>tally makes sense (somehow) and is received and unders<strong>to</strong>od by<br />

people around us. Without it, we would just be a clueless bunch of idiots moving<br />

around roving eyes and trying <strong>to</strong> get <strong>the</strong> gist of what o<strong>the</strong>rs are trying <strong>to</strong> say.<br />

Well, our agonies didn’t quite end <strong>the</strong>re. And of course, <strong>the</strong> solution wasn’t a<br />

universal language. (Excluding love ;) ). Each country and each region adopted a<br />

language of <strong>the</strong>ir own; and being proud of one’s native language became a trend.<br />

Now, let’s say you are an ecommerce s<strong>to</strong>re owner trying <strong>to</strong> sell a product, idea or<br />

a service <strong>to</strong> <strong>the</strong> audience all over <strong>the</strong> world. <strong>How</strong> would you ensure that your<br />

audience gets what you are trying <strong>to</strong> sell?<br />

It turns out that language barrier is one of <strong>the</strong> biggest challenges that <strong>the</strong><br />

Magen<strong>to</strong> ecommerce s<strong>to</strong>re owners face <strong>to</strong>day. This is majorly because if <strong>the</strong><br />

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content on <strong>the</strong> website is not familiar <strong>to</strong> <strong>the</strong> buyers, <strong>the</strong>y do not buy from <strong>the</strong>m.<br />

During such times, one needs <strong>to</strong> probably get a Magen<strong>to</strong> Translate Module using<br />

which you can help <strong>the</strong> cus<strong>to</strong>mers view <strong>the</strong> content in <strong>the</strong> language familiar <strong>to</strong><br />

<strong>the</strong>m.<br />

So, what are <strong>the</strong> ways in which you can overcome challenges pertaining <strong>to</strong><br />

language? <strong>How</strong> can you sell online in multiple languages? Let’s try <strong>to</strong> know:<br />

TALK IN THE LANGUAGE THEY KNOW<br />

It is true that English is <strong>the</strong> most commonly used language in <strong>the</strong> world of<br />

ecommerce. Also, people in <strong>the</strong> countries like Norway and Sweden do not mind<br />

shopping from <strong>the</strong> websites that have English content. But, <strong>the</strong>re are several<br />

countries and millions of people who dread reading or communicating in English.<br />

Now, if this percentage of audience forms your cus<strong>to</strong>mer base, what would you<br />

do? A good solution <strong>to</strong> attract this audience would be <strong>to</strong> talk in <strong>the</strong>ir native<br />

language. It will help you connect and build a good rapport with <strong>the</strong>m. You do not<br />

need <strong>to</strong> translate your e-s<strong>to</strong>re in every possible language. Just check where your<br />

audience hails from and which languages do <strong>the</strong>y prefer. Once you figure this out,<br />

you are good <strong>to</strong> go.<br />

TRANSLATE IT RIGHT<br />

Well, if you thought that your generic or high-school knowledge of non-native<br />

language will work, you might be wrong. You can’t get away with mediocre<br />

language translations and <strong>the</strong> concepts loosely associated with your products and<br />

services. With <strong>the</strong> cus<strong>to</strong>mers who know and understand what <strong>the</strong>y are reading,<br />

you need a professional way <strong>to</strong> translate your content.<br />

During such times, a good quality ​Magen<strong>to</strong> <strong>Language</strong> Switcher might come <strong>to</strong><br />

your rescue. Also, after you are done translating using a <strong>to</strong>ol, you must check with<br />

a native speaker as <strong>to</strong> if your translated content is correct. A human <strong>to</strong>uch still<br />

surpasses technology when it comes <strong>to</strong> communication.<br />

LEAD THEM TO THE LANDING PAGE<br />

Some studies have proved that if you redirect your visi<strong>to</strong>rs au<strong>to</strong>matically <strong>to</strong> a local<br />

landing page, it always has a good impact on your sales. Not just that, it also<br />

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enhances your revenues by 17%. The best way <strong>to</strong> enhance <strong>the</strong> experience of your<br />

cus<strong>to</strong>mers is <strong>to</strong> redirect <strong>the</strong>m <strong>to</strong> <strong>the</strong> translated version of your website.<br />

Let’s say, if a cus<strong>to</strong>mer from particular region visits your e-s<strong>to</strong>re. Don’t make <strong>the</strong>m<br />

go through <strong>the</strong> task of changing <strong>the</strong> language on <strong>the</strong> homepage of your e-s<strong>to</strong>re.<br />

Instead, make your settings such that it au<strong>to</strong>matically displays content in <strong>the</strong><br />

relevant language based on <strong>the</strong> location of your cus<strong>to</strong>mers.<br />

COMMUNICATE THROUGH VISUALS<br />

Remember <strong>the</strong> picture books of animals and birds that we used <strong>to</strong> flip through as<br />

kids. Oh! <strong>How</strong> mesmerized were we looking at <strong>the</strong> pictures! Even if we didn’t<br />

know how <strong>to</strong> read “cow”, we could identify <strong>the</strong> beings merely through pictures.<br />

The same concept applies when connecting with a non-native audience.<br />

Visuals are a robust <strong>to</strong>ol <strong>to</strong> play with when you want <strong>to</strong> attract your cus<strong>to</strong>mers<br />

with something apart from language. Especially with <strong>the</strong> audience that is a visual<br />

learner. In case you are in<strong>to</strong> providing a product, which your cus<strong>to</strong>mers can<br />

understand through visuals, language would never be a barrier for you. So, why<br />

not make <strong>the</strong> most out of visuals or pictures <strong>to</strong> convey what you want?<br />

SEND INVOICES IN NATIVE LANGUAGE<br />

You can’t undermine <strong>the</strong> potential of receipts and invoices. They are an important<br />

element of online shopping and <strong>the</strong> best way <strong>to</strong> help your cus<strong>to</strong>mers understand<br />

how much and what <strong>the</strong>y are paying for. If you provide a shopping experience in<br />

native language, why not send invoices in <strong>the</strong> same one?<br />

A Magen<strong>to</strong> <strong>Language</strong> switcher might work if you want <strong>to</strong> change <strong>the</strong> frontend<br />

language of your website. But, if you want <strong>to</strong> generate an invoice in a native<br />

language, you might consider investing in<strong>to</strong> an invoicing app that helps you <strong>to</strong><br />

send localized invoices <strong>to</strong> your cus<strong>to</strong>mers based on <strong>the</strong>ir native language.<br />

We hope <strong>the</strong> above-given points gave you a good incline as <strong>to</strong> how you can get<br />

over your language blues when it comes <strong>to</strong> selling online. In case you are a<br />

Magen<strong>to</strong> based e-s<strong>to</strong>re owner and you are looking for a Magen<strong>to</strong> based language<br />

transla<strong>to</strong>r <strong>to</strong>ol, we might be able <strong>to</strong> help.<br />

LANGUAGE TRANSLATOR: AN END TO YOUR LINGUISTIC AGONIES!<br />

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AppJetty’s <strong>Language</strong> Transla<strong>to</strong>r is <strong>the</strong> ideal and prolific <strong>to</strong>ol whenever you are<br />

stuck with non-native languages. All you need <strong>to</strong> do is integrate our <strong>to</strong>ol <strong>to</strong> your<br />

website and you will be able <strong>to</strong> translate all or particular portions of your website<br />

with ease! Not just that, our <strong>to</strong>ol also ensures that your website doesn’t lose its<br />

ranking after and maintains its rank on Google.<br />

Write <strong>to</strong> us and we will be more than happy <strong>to</strong> share <strong>Language</strong> Transla<strong>to</strong>r and its<br />

features with you!<br />

Original Post :<br />

https://www.appjetty.com/blog/how-overcome-language-barrier-while-selling-on<br />

line<br />

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