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Annual Report 2017-18 | Monash Health

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Our community<br />

Refugee Week 20<strong>18</strong><br />

In June we celebrated Refugee Week,<br />

which raises awareness about issues<br />

affecting refugees and recognises the<br />

valuable contribution refugees make to<br />

Australian society.<br />

The theme of this year’s Refugee Week<br />

is #WithRefugees.<br />

<strong>Monash</strong> <strong>Health</strong> has a long-standing<br />

commitment to improving the health<br />

of asylum seekers and refugees across<br />

Melbourne’s south-east. This is most<br />

strongly reflected in <strong>Monash</strong> <strong>Health</strong>’s<br />

multidisciplinary refugee service,<br />

Refugee <strong>Health</strong> and Wellbeing, located<br />

in Dandenong.<br />

After years of working closely with<br />

local refugee communities, Refugee<br />

<strong>Health</strong> and Wellbeing has become<br />

familiar with stories of the tragic<br />

circumstances that bring asylum<br />

seekers and refugees to Australia.<br />

However, we have also experienced the<br />

many ways that refugee communities<br />

embrace new opportunities with<br />

strength, resilience, and determination<br />

through countless stories of success.<br />

Refugee Week was a way for the<br />

organisation to reflect on the diverse<br />

journeys of others, consider our<br />

personal roles in creating a fair, just,<br />

and inclusive society, and celebrate the<br />

diversity that makes Australia a vibrant<br />

and culturally-rich nation.<br />

<strong>Monash</strong> <strong>Health</strong> <strong>Annual</strong><br />

General Meeting<br />

More than 100 people attended the<br />

<strong>2017</strong> <strong>Annual</strong> Meeting in November.<br />

<strong>Monash</strong> <strong>Health</strong> Board Chair Barbara<br />

Yeoh delivered the opening address,<br />

followed by a detailed account of<br />

the achievements and successes of<br />

the organisation presented by Chief<br />

Executive Andrew Stripp.<br />

Mr Stripp reported on the<br />

organisation’s clinical, operational,<br />

safety, capital and financial results,<br />

including <strong>Monash</strong> <strong>Health</strong> meeting all<br />

of its service delivery targets within its<br />

2016-17 operating budget of $1.7 billion.<br />

Mr Stripp also shared patient<br />

stories and our progress on<br />

organisational-wide priorities, such<br />

as patient experience, response to<br />

family violence, aboriginal health,<br />

sustainability initiatives, research<br />

and innovation. He also spoke about<br />

opportunities and guiding principles<br />

as <strong>Monash</strong> <strong>Health</strong> develops its new<br />

strategic plan.<br />

Keynote speaker was Dr Beth Wilson<br />

AM. A lawyer by training, Dr Wilson<br />

is an expert in mental health and a<br />

passionate consumer rights advocate.<br />

Dr Wilson spoke about <strong>Monash</strong><br />

<strong>Health</strong>’s duties to its consumers,<br />

including the recently produced<br />

‘Statutory duty of candour’, which<br />

recommends legislation which would<br />

ensure consumers and their families<br />

are told when and why things go wrong<br />

with their care.<br />

Committed volunteer goes<br />

above and beyond<br />

Dayawati Lal has been volunteering<br />

at Dandenong Hospital since 2013.<br />

Originally from Fiji, it is part of<br />

Dayawati’s culture and Hindu beliefs<br />

to give back to the community in<br />

which she lives.<br />

Dayawati is one of the first friendly<br />

faces you see when entering<br />

Dandenong Hospital, she provides<br />

important directions and guidance to<br />

consumers and their visitors. She also<br />

spreads hope and happiness with the<br />

delivery of flowers to the wards on<br />

Tuesday mornings.<br />

But Dayawati wanted to do even more<br />

for <strong>Monash</strong> <strong>Health</strong> consumers. She<br />

came to her shift one afternoon with<br />

the funds to purchase a wheelchair.<br />

“I wanted to give something useful<br />

to the people who need help moving<br />

around the hospital,” she said.<br />

We thank Dayawati and all of our<br />

committed volunteers who generously<br />

give their time to help consumers and<br />

their families.<br />

Integrated Model for<br />

Responding to Elder Abuse<br />

at <strong>Monash</strong> <strong>Health</strong><br />

In December, <strong>Monash</strong> <strong>Health</strong> launched<br />

a project to deliver an Integrated<br />

Model for Responding to Elder Abuse.<br />

The new model focusses on identifying<br />

and responding as part of a whole of<br />

health approach to elder abuse using<br />

a family centred approach, which<br />

engages both the person being abused<br />

and the person responsible.<br />

This new initiative is a 12-month project<br />

funded by the Department of <strong>Health</strong><br />

and Human Services through the Elder<br />

Abuse Prevention and Response Unit.<br />

The department has funded five trial<br />

sites throughout Victoria.<br />

The integrated model of care includes<br />

four key components: workforce<br />

training, an Elder Abuse Prevention<br />

Response liaison officer, counselling<br />

and mediation (including financial<br />

counselling), and an elder abuse<br />

prevention network. <strong>Monash</strong> <strong>Health</strong><br />

has partnered with like-minded<br />

organisations to help us achieve this,<br />

including St Vincent’s Hospital, the<br />

Bouverie Centre and FMC Mediation,<br />

and Counselling Victoria.<br />

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