Annual Report 2017-18 | Monash Health
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Our community<br />
Refugee Week 20<strong>18</strong><br />
In June we celebrated Refugee Week,<br />
which raises awareness about issues<br />
affecting refugees and recognises the<br />
valuable contribution refugees make to<br />
Australian society.<br />
The theme of this year’s Refugee Week<br />
is #WithRefugees.<br />
<strong>Monash</strong> <strong>Health</strong> has a long-standing<br />
commitment to improving the health<br />
of asylum seekers and refugees across<br />
Melbourne’s south-east. This is most<br />
strongly reflected in <strong>Monash</strong> <strong>Health</strong>’s<br />
multidisciplinary refugee service,<br />
Refugee <strong>Health</strong> and Wellbeing, located<br />
in Dandenong.<br />
After years of working closely with<br />
local refugee communities, Refugee<br />
<strong>Health</strong> and Wellbeing has become<br />
familiar with stories of the tragic<br />
circumstances that bring asylum<br />
seekers and refugees to Australia.<br />
However, we have also experienced the<br />
many ways that refugee communities<br />
embrace new opportunities with<br />
strength, resilience, and determination<br />
through countless stories of success.<br />
Refugee Week was a way for the<br />
organisation to reflect on the diverse<br />
journeys of others, consider our<br />
personal roles in creating a fair, just,<br />
and inclusive society, and celebrate the<br />
diversity that makes Australia a vibrant<br />
and culturally-rich nation.<br />
<strong>Monash</strong> <strong>Health</strong> <strong>Annual</strong><br />
General Meeting<br />
More than 100 people attended the<br />
<strong>2017</strong> <strong>Annual</strong> Meeting in November.<br />
<strong>Monash</strong> <strong>Health</strong> Board Chair Barbara<br />
Yeoh delivered the opening address,<br />
followed by a detailed account of<br />
the achievements and successes of<br />
the organisation presented by Chief<br />
Executive Andrew Stripp.<br />
Mr Stripp reported on the<br />
organisation’s clinical, operational,<br />
safety, capital and financial results,<br />
including <strong>Monash</strong> <strong>Health</strong> meeting all<br />
of its service delivery targets within its<br />
2016-17 operating budget of $1.7 billion.<br />
Mr Stripp also shared patient<br />
stories and our progress on<br />
organisational-wide priorities, such<br />
as patient experience, response to<br />
family violence, aboriginal health,<br />
sustainability initiatives, research<br />
and innovation. He also spoke about<br />
opportunities and guiding principles<br />
as <strong>Monash</strong> <strong>Health</strong> develops its new<br />
strategic plan.<br />
Keynote speaker was Dr Beth Wilson<br />
AM. A lawyer by training, Dr Wilson<br />
is an expert in mental health and a<br />
passionate consumer rights advocate.<br />
Dr Wilson spoke about <strong>Monash</strong><br />
<strong>Health</strong>’s duties to its consumers,<br />
including the recently produced<br />
‘Statutory duty of candour’, which<br />
recommends legislation which would<br />
ensure consumers and their families<br />
are told when and why things go wrong<br />
with their care.<br />
Committed volunteer goes<br />
above and beyond<br />
Dayawati Lal has been volunteering<br />
at Dandenong Hospital since 2013.<br />
Originally from Fiji, it is part of<br />
Dayawati’s culture and Hindu beliefs<br />
to give back to the community in<br />
which she lives.<br />
Dayawati is one of the first friendly<br />
faces you see when entering<br />
Dandenong Hospital, she provides<br />
important directions and guidance to<br />
consumers and their visitors. She also<br />
spreads hope and happiness with the<br />
delivery of flowers to the wards on<br />
Tuesday mornings.<br />
But Dayawati wanted to do even more<br />
for <strong>Monash</strong> <strong>Health</strong> consumers. She<br />
came to her shift one afternoon with<br />
the funds to purchase a wheelchair.<br />
“I wanted to give something useful<br />
to the people who need help moving<br />
around the hospital,” she said.<br />
We thank Dayawati and all of our<br />
committed volunteers who generously<br />
give their time to help consumers and<br />
their families.<br />
Integrated Model for<br />
Responding to Elder Abuse<br />
at <strong>Monash</strong> <strong>Health</strong><br />
In December, <strong>Monash</strong> <strong>Health</strong> launched<br />
a project to deliver an Integrated<br />
Model for Responding to Elder Abuse.<br />
The new model focusses on identifying<br />
and responding as part of a whole of<br />
health approach to elder abuse using<br />
a family centred approach, which<br />
engages both the person being abused<br />
and the person responsible.<br />
This new initiative is a 12-month project<br />
funded by the Department of <strong>Health</strong><br />
and Human Services through the Elder<br />
Abuse Prevention and Response Unit.<br />
The department has funded five trial<br />
sites throughout Victoria.<br />
The integrated model of care includes<br />
four key components: workforce<br />
training, an Elder Abuse Prevention<br />
Response liaison officer, counselling<br />
and mediation (including financial<br />
counselling), and an elder abuse<br />
prevention network. <strong>Monash</strong> <strong>Health</strong><br />
has partnered with like-minded<br />
organisations to help us achieve this,<br />
including St Vincent’s Hospital, the<br />
Bouverie Centre and FMC Mediation,<br />
and Counselling Victoria.<br />
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