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I WINTER<br />

<strong>Big</strong> <strong>Washington</strong><br />

BIG I WASHINGTON IS A PUBLICATION OF THE INDEPENDENT<br />

INSURANCE AGENTS & BROKERS OF WASHINGTON<br />

<strong>2018</strong><br />

Paid Family<br />

Medical Leave ‘Tax’<br />

<strong>Big</strong> I Pac:<br />

An Industry Leader<br />

Is It Comp or<br />

Is It Collision?


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Serving over 2,300 agents throughout <strong>Washington</strong> and Oregon, and a proud supporter of IIABW.


WINTER <strong>2018</strong><br />

Official Publication of Independent<br />

Insurance Agents & Brokers of <strong>Washington</strong><br />

11911 NE 1st St., Suite B103, Bellevue, WA 98005<br />

Ph. (425) 649-0102 Fax: (425) 649-8573<br />

Web: www.wainsurance.org<br />

Contents<br />

6 A Message from Dave Merrill IIABW President<br />

8 Insurance Commissioner’s Corner<br />

10 Supporters of Insurpac <strong>2018</strong><br />

11 Paid Family Medical Leave ‘Tax’ Starts 1/1<br />

11 Mark Your Calendar: 2019 Conferences<br />

12 Young Agents Holiday Party<br />

14 <strong>Big</strong> I Pac: An Industry Leader<br />

16 Is It Comp or Is It Collision?<br />

21 2019 Food Lifetime Volunteer Afternoon &<br />

Networking Reception<br />

22 IIABW Webinar Series<br />

Ad Index<br />

15 Berkshire Hathaway<br />

Guard<br />

guard.com<br />

2 Grange Insurance<br />

Association<br />

grange.com<br />

3 Griffin Underwriting<br />

Services<br />

goGUS.com<br />

19 Imperial PFS<br />

ipfs.com<br />

24 Liberty Mutual<br />

LibertyMutual.com<br />

23 Mutual of Enumclaw<br />

mutualofenumclaw.com<br />

7 Preferred Property/JGS<br />

umbrellaprogram.com<br />

20 RT Specialty<br />

rtspecialty.com<br />

9 Risk Placement Services<br />

RPSins.com<br />

5 Western National<br />

Insurance<br />

wnins.com<br />

Cover photo by istockphoto.com/PhilAugustavo<br />

Officers of IIABW<br />

President: Dave Merrill, Merrill & Merrill, Seattle<br />

President-elect: Melissa Power, ACSR, CIC,<br />

Homestreet Insurance Agency, Spokane<br />

Secretary: Amberlyn McQuary Buratto, CIC,<br />

Stonebraker McQuary Insurance, Clarkston<br />

Treasurer: Duane Henson, LUTCF, WAFD Insurance Group,<br />

Mt. Vernon<br />

IIABA Director: Lori Reed, Mitchell Reed &<br />

Schmitten Insurance, Wenatchee<br />

Executive VP: Daniel Holst, IIABW, Bellevue<br />

Board of Directors<br />

Shaun Borth (At Large), McDonald Zaring Insurance, Walla Walla<br />

Rob Bush (King), Valley Insurance, Kirkland<br />

Craig Field (Chelan/Douglas), Mitchell Reed & Schmitten<br />

Insurance, Inc., Wenatchee<br />

Duane Henson, LUTCF (Skagit/Island),<br />

WAFD Insurance Group, Mt. Vernon<br />

Mary Lemon (Spokane), Hub International Northwest, Spokane<br />

Amberlyn McQuary Buratto, CIC (At Large),<br />

Stonebraker McQuary, Spokane<br />

Ryan Porter (At Large), Porter Whidbey Insurance, Freeland<br />

Melissa Power, ACSR, CIC (At Large),<br />

Homestreet Insurance, Spokane<br />

Nick Stay (Pierce) American Underwriters Insurance, Tacoma<br />

Dave Street (Grant), Martin-Morris Agency, Wenatchee<br />

Rob Tripple (Past President) Tripple, Tripple & Tripple, Edmonds<br />

Dan Wareham (At-Large), Blasingame Insurance, Spokane<br />

Robert Young (At Large) Tradewinds Insurance, Oak Harbor<br />

Staff<br />

Daniel Holst, Executive V.P. - dholst@wainsurance.org<br />

Suzanne Arnett, Director of Member Services - sarnett@wainsurance.org<br />

Kimberly Ostling, Director of Member Programs -<br />

kostling@wainsurance.org<br />

Kathy Gardner, Administrative Assistant - kgardner@wainsurance.org<br />

Bill Stauffacher, Stauffacher Communications, Contract Lobbyist -<br />

gocougs@billstauffacher.com<br />

Nora Anderson, LTA Bookkeeping, Contract Bookkeeper -<br />

nanderson@wainsurance.org<br />

<strong>Big</strong> I <strong>Washington</strong> is the official magazine of the Independent<br />

Insurance Agents & Brokers of <strong>Washington</strong> and is published<br />

quarterly. News items from IIABW members are requested. IIABW<br />

does not necessarily endorse any of the companies advertising<br />

in this publication or the views of its writers. IIABW reserves the<br />

right in its sole discretion to reject advertising that does not meet<br />

IIABW qualifications or which may detract from its business,<br />

professional or ethical standards.<br />

Advertising<br />

For more information on advertising,<br />

contact Eric Johnson<br />

Blue Water Publishers, LLC<br />

phone: 414.708.2059 • fax: 414.354.5317<br />

eric@bluewaterpublishers.com<br />

<strong>The</strong> publisher cannot assume responsibility for claims made by<br />

advertisers, content provided by the editor, or for the opinions expressed<br />

by contributing authors.<br />

4<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


CL_ConferenceCall.pdf 1 5/8/<strong>2018</strong> 9:15:38 AM<br />

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President’s Letter<br />

TWO TAX<br />

PROPOSALS<br />

COULD HAVE<br />

Dave Merrill<br />

IIABW President<br />

As the <strong>2018</strong> election gets further behind us<br />

in the rearview mirror, IIABW is finalizing<br />

our legislative agenda for the 2019 session.<br />

Democrats expanded their majority in both state chambers<br />

by picking up three seats in the Senate and seven in the<br />

House previously held by Republicans. That will mean a<br />

28-21 Democratic majority in the Senate and a 57-41 edge<br />

in the House.<br />

Heading into the 2019 state legislative session, lawmakers<br />

will come to Olympia facing at least a $1.5 billion budget<br />

shortfall. Legislative Democrats are expected to make a<br />

significant push for tax increases to cover the shortfall.<br />

Among the substantial tax policies under discussion<br />

are a new five-to-seven percent state capital gains tax<br />

and an increase of B&O (business and occupation)<br />

taxes on professional services. Defeating both of these<br />

tax proposals will remain at the top of IIABW’s political<br />

priorities.<br />

<strong>The</strong> <strong>Washington</strong> State Legislature convenes on January<br />

15 and its primary obligation is to approve a two-year<br />

state budget. Democrats have grown their majority to 57-<br />

41 in the House and 28-21 in the Senate. IIABW expects<br />

that policy and budget action will reflect a progressive<br />

Democratic agenda. Last week, Governor Inslee proposed<br />

a $54 billion two-year budget plan that proposes three<br />

major tax increases:<br />

• Business-and-occupation (B & O) tax for services:<br />

Income from insurance commissions are NOT currently<br />

included in Inslee’s proposed tax increase of the<br />

B&O tax on services which will increase from 1.5% to<br />

2.5%. Insurance commissions are taxed at a special rate<br />

of 0.484%.<br />

• Capital-gains tax: <strong>The</strong> budget includes a 9% tax on<br />

most capital gains income above $25,000 for individuals<br />

and $50,000 for households. For the most part, capital<br />

gains income that is taxable under federal tax law would<br />

also be taxed under this new law - including the sale of<br />

an agency’s book of business.<br />

Photo by istockphoto.com/alfexe<br />

6<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


• Real estate excise tax (REET): Currently the state’s<br />

REET rate is 1.28%. Inslee’s proposes a restructuring of<br />

the rate: reducing it to 0.75% for properties valued at<br />

below $250K; keeping it the same for properties valued<br />

$250K - $1 million; and increasing it to 2% for properties<br />

over $1 million, and 2.5% for properties over $5 million.<br />

IIABW has collaborated with small business owners over<br />

the last few years to defeat a new state capital gains tax.<br />

We have successfully argued a capital gains tax:<br />

• Is not a tax just on the 1 percent but will hit all small<br />

business owners when they sell their companies.<br />

• Is simply a small business retirement tax because<br />

most insurance agency owners consider the sale of<br />

their business as a major part of their retirement.<br />

IIABW has collaborated with the insurance industry over<br />

the years to defeat proposed increases of the B&O<br />

tax on insurance agencies. Insurance agencies have a<br />

special B&O tax rate of .484 percent, compared to the<br />

1.5 percent rate for most professional services (lawyers,<br />

CPAs, engineers, PR/advertising firms, real estate agents,<br />

lobbyists, etc). Our biggest concern is that our preferred<br />

3285 rate could <strong>Big</strong> Ibe <strong>Washington</strong><br />

eliminated which would triple our rates. We<br />

7.675X4.9<br />

have been successful keeping our special rate by arguing:<br />

Gen Umbrella<br />

• An increase would put local insurance agents at an<br />

even greater competitive disadvantage with GEICO<br />

and other national direct writers who do not pay B&O<br />

taxes because they don’t pay agent commissions.<br />

• Agents do not have the authority to increase the price<br />

of insurance premiums to recover cost increases so<br />

any B&O tax increase is a direct and substantial cost<br />

to local insurance agencies.<br />

What can you do to help IIABW accomplish our goal of<br />

defeating both of these proposed taxes?<br />

First, contact your legislators when we put out a call to<br />

action. IIABW has been successful in the past getting<br />

the agent community to contact their legislators and<br />

encourage them to defeat damaging tax bills. Legislators<br />

take calls from their voters very seriously. Second, you<br />

can attend the All Industry Day at the Capitol on March<br />

26 in Olympia. Finally, you can contribute as an agency<br />

and as an individual to our state political action committee,<br />

<strong>Big</strong> I Pac. We pool member’s contributions to support<br />

candidates who advance IIABW’s core principles. We have<br />

already collected over $28,000 from 115 agencies over<br />

the past few months (see page 14).<br />

Thank you in advance for your help battling these two tax<br />

proposals which could have a devastating impact on your<br />

agency and our industry.<br />

Sincerely,<br />

Dave Merrill, IIABW President<br />

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Insurance Commissioner’s Corner<br />

KREIDLER<br />

LAUNCHES<br />

PROJECT TO<br />

Mike Kreidler<br />

<strong>Washington</strong> State<br />

Insurance Commissioner<br />

• <strong>The</strong> OIC will pursue maximum fines and tax penalties<br />

against captive insurers that have unlawfully insured<br />

risk in <strong>Washington</strong> state after the 18-month grace period<br />

ends on June 30, 2020.<br />

Captive insurers are legal in 36 states,<br />

but <strong>Washington</strong> is not one of them.<br />

<strong>Washington</strong> state doesn’t have any<br />

laws on the books that address them<br />

directly. We’ve never had an idea how<br />

many captives are insuring risk in our<br />

state. Starting in 2019, we have a plan<br />

to identify them.<br />

A captive is an insurance company that is established<br />

by a parent company for the sole purpose of insuring<br />

the parent’s exposures. A textbook example of a captive<br />

is Cypress, a company whose sole insured is Microsoft<br />

Corp., headquartered in Redmond, Wash.<br />

Captives like Cypress run afoul of state laws because<br />

they do not have a certificate of authority to sell insurance<br />

in <strong>Washington</strong> state, and because they don’t pay the<br />

mandatory 2 percent premium tax that all insurers pay.<br />

<strong>The</strong>re are two admitted markets in <strong>Washington</strong> state –<br />

admitted insurers and surplus lines. <strong>The</strong> business being<br />

currently being sold through captives should be placed<br />

through surplus lines in order to be legal in our state.<br />

This month, I announced a plan to allow captives that<br />

have unlawfully insured risk in <strong>Washington</strong> state to report<br />

their sales to my office. Those who self-report by June 30,<br />

2020, will pay reduced fines and premium tax penalties.<br />

Here’s how the plan works:<br />

• <strong>The</strong> self-reporting period will last 18 months, from Jan. 1,<br />

2019 through June 30, 2020.<br />

• Starting July 1, 2019, the fine amount and tax penalty will<br />

increase for every six months that the captive insurer<br />

waits to self-report, until June 30, 2020.<br />

Captives that insured risk in <strong>Washington</strong> state more than<br />

15 years are encouraged to self-report by June 30, 2020.<br />

• If they self-report, they will not be subject to fines and<br />

premium tax penalties.<br />

• If they don’t self-report, my office will pursue maximum<br />

fines and tax penalties.<br />

Going back to the Cypress case, we found that the<br />

insurer collected more than $91 million in premiums from<br />

2009 until 2017. In August <strong>2018</strong>, Cypress agreed to pay<br />

$876,820 to settle its unpaid premium taxes, interest and<br />

penalties. Starting in July <strong>2018</strong>, Cypress started obtaining<br />

new policies through a licensed surplus line broker, in<br />

compliance with state law.<br />

We will know more about the landscape of captives in<br />

<strong>Washington</strong> state when we wrap up this project in mid-<br />

2020. <strong>The</strong> bottom line is that I want to make sure that all<br />

insurers pay their fair share as part of doing business in<br />

this state.<br />

More information:<br />

• Kreidler offers reduced fines, premium tax penalties to<br />

captive insurers https://www.insurance.wa.gov/news/<br />

kreidler-offers-reduced-fines-premium-tax-penaltiescaptive-insurers.<br />

• Captive insurer for Microsoft pays $876,820 to settle<br />

license, taxes https://www.insurance.wa.gov/news/<br />

captive-insurer-microsoft-pays-876820-settle-licensetaxes.<br />

• Kreidler’s captive insurer plan https://www.insurance.<br />

wa.gov/captive-insurers.<br />

Sincerely,<br />

Dave Merrill, IIABW President<br />

8<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


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To learn more how RPS is building partner relationships with retail agents<br />

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<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 9


SUPPORTERS OF<br />

IIABW would like to thank our members who collectively contributed over $13,000 in<br />

individual contributions to our national political action committee, InsurPac. Nationally,<br />

well over $1 million was raised in <strong>2018</strong>.<br />

We would like to say a special thank you to Sue Knobeloch of ARM Northwest who has served on our national<br />

association’s Board of Directors and our state’s InsurPac Chair. Also, thanks to the agencies who raised the most<br />

from their employees and owners:<br />

• Propel<br />

• Tripple, Tripple & Tripple<br />

• Mitchell Reed & Schmitten<br />

• ARM Northwest<br />

InsurPac is one of the reasons why the <strong>Big</strong> I is routinely rated in Fortune magazine’s top-25 list of most successful<br />

lobbying groups in <strong>Washington</strong>, D.C. By pooling individual contributions, InsurPac helps elect candidates and reelect<br />

members of the U.S. Congress who share the <strong>Big</strong> I’s business philosophy.<br />

While contributions do not buy solutions to legislative debates, they do allow the <strong>Big</strong> I significant ‘face time’ with very<br />

busy elected officials to give us an opportunity to educate them.<br />

Thank you to the over 65 agents and brokers who have contributed to InsurPac in <strong>2018</strong>.<br />

• HUB International NW<br />

• Stonebraker McQuary Agency<br />

>$1,000<br />

Kurt Carlson, Propel Insurance<br />

Susan Knobeloch, ARM Northwest, Inc<br />

Robert Tripple, Tripple Tripple & Tripple LLC<br />

$500-$999<br />

Robb Dale, HUB International NW<br />

Duane Henson, WAFD Insurance<br />

Group Inc<br />

Claudia McClain, McClain Insurance<br />

Services, Inc.<br />

Amberlyn McQuary Buratto, Stonebraker<br />

McQuary Agency Group, Inc.<br />

Patrick Otter, Otter Insurance Agency<br />

David Street, Martin-Morris Agency, Inc.<br />

Tom Taylor Jr, Taylor-Thomason<br />

Insurance Brokers<br />

$250 - $499<br />

Bill Gellor, Gellor Insurance, Inc.<br />

Jim Gibbons, Mitchell, Reed &<br />

Schmitten Ins Inc<br />

Peter Hendrick, Propel Insurance<br />

Daniel Holst, IIABW<br />

Kimberly Krogh, HUB International NW<br />

Suzanne Lewis, Propel Insurance<br />

John McDonald, McDonald McGarry<br />

Insurance Brokers<br />

Dave Merrill, Merrill & Merrill<br />

Lori Reed, Mitchell, Reed &<br />

Schmitten Insurance, Inc<br />

Nick Stay, American Underwriters<br />

Ins Agencies Inc<br />

Dan Wareham, Blasingame Insurance<br />

$100-$249<br />

David Babbitt, Babbitt Insurance<br />

Group LLC<br />

Shaun Borth, McDonald Zaring<br />

Insurance<br />

Rob Bush, Leavitt<br />

Craig Field, Mitchell, Reed &<br />

Schmitten Ins Inc<br />

Rebecca Gebbers, V.I.P. Agency South<br />

Susan Greer, Propel Insurance<br />

Max Hanley, Propel Insurance<br />

Kris Lawrence, Propel Insurance<br />

Mary Lemon, HUB International NW<br />

Kenneth Martin, First Rate Insurance<br />

Plus, Inc.<br />

Ann Medina, Oltman Insurance<br />

Agency Inc.<br />

William Mooney, Propel Insurance<br />

Ryan Porter, Porter Whidbey<br />

Insurance, Inc.<br />

Melissa Power, Homestreet Insurance<br />

Frank Radford, McDonald Insurance<br />

Group, Inc.<br />

Mike Reed, Mitchell, Reed &<br />

Schmitten Insurance, Inc<br />

Brent Schmitten, Mitchell, Reed &<br />

Schmitten Insurance, Inc<br />

Nick Sinnett, Propel Insurance<br />

Courtney Tribble, Risk Placement<br />

Services<br />

Eve Willett, Pony Insurance Services, Inc<br />


Paid Family/<br />

In 2017, <strong>Washington</strong>’s Legislature passed a paid family and<br />

medical leave law. Starting in 2020, <strong>Washington</strong> will be<br />

the fifth state in the nation to offer paid family and medical<br />

leave benefits to workers. Employers will start collecting<br />

premiums of 0.4% of each employee’s gross wages on Jan.<br />

1, 2019.<br />

Businesses of all sizes calculate premiums using the same<br />

formula. Unless your business is operating an approved<br />

voluntary plan, this is how you calculate premiums:<br />

• Calculate the total premium for each of your employees.<br />

Gross Wages x .004 = Total Premium<br />

• Calculate the employee and employer shares of the total<br />

premium. Under the law, the total premium is a shared<br />

cost split between employers (36.667%) and employees<br />

(63.333%).<br />

All employers, regardless of size, are responsible for<br />

remitting the employee share of the premium to ESD on<br />

a quarterly basis. You can choose to withhold the entire<br />

63.333% from your employee’s paycheck, or you can cover<br />

all or some of the premium on your employee’s behalf.<br />

If you have fewer than 50 employees, you will only be<br />

assessed the employee portion of the premium. That<br />

means you multiply the total premium x 0.63. Starting Jan.<br />

1, you must withhold that portion of the premium from your<br />

employees or opt to cover that portion yourself. Premiums<br />

should be withheld from each paycheck. Employers cannot<br />

collect missed premiums in later pay periods.<br />

You can also get more information at any time by going to<br />

www.paidleave.wa.gov/employers .<br />

Mark Your Calendar:<br />

March 26<br />

All Industry Day at the Capitol<br />

in Olympia<br />

June 6-7<br />

Young Agents Conference at<br />

the Enzian Inn in Leavenworth<br />

September 18-20<br />

IIABW/PIA Annual Conference<br />

at the Coeur d’Alene Resort<br />

<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 11


Young Agents<br />

100 industry professionals attended the Halloween costumethemed<br />

Young Agents Holiday party in early November. <strong>The</strong><br />

group donated over 2,000 pounds of food and over $500<br />

to NW Harvest. Congratulations PIU and Tripple, Tripple and<br />

Tripple for donating the most food and money to our state’s<br />

food bank. <strong>The</strong> group also raised $700 for InsurPac, our<br />

federal political action committee. <strong>The</strong> Young Agents will be<br />

holding a volunteer event on March 7th at Food Lifeline in<br />

South Seattle following by a networking reception (flyer on<br />

page 21). <strong>The</strong>ir annual conference will be held at the Enzian<br />

Inn at Leavenworth on June 6-7.<br />

12<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


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<strong>Big</strong> “I” Professional Liability program and Swiss Re Corporate Soluons<br />

pride ourselves on offering the strongest coverage form in the marketplace<br />

that connues to evolve to meet the changing needs of agents. Review the<br />

preferred policy form and you will find that these are just a few of the<br />

coverage benefits:<br />

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Rated A+ by A.M. Best<br />

State-of-the-art coverage form exclusive to <strong>Big</strong> “I” members<br />

Claims-made coverage with full prior acts available<br />

Coverage for the sale of both Property/Casualty and Life/Health<br />

insurance products<br />

Limits of liability up to $25 million<br />

Broad definion of covered professional services and acvies<br />

Comprehensive definion of insured<br />

Aggregate deducbles available<br />

Defense cost outside the limit<br />

$25,000 1st Party Personal Data Breach<br />

$1,000,000 3rd Party Personal Data Breach sublimit available<br />

60/40 consent to sele clause<br />

Crisis Management coverage; up to $20,000 per policy period for fees,<br />

costs, and expenses incurred within 6 months of a crisis event<br />

Deducble reducon up to $25,000 per claim with proper<br />

documentaon, no limitaon on the number of claims<br />

Catastrophe Expense $25,000 per incident, $50,000 per policy period<br />

Regulatory defense $100,000 per policy period in addion to the<br />

limit of liability<br />

True worldwide protecon<br />

10% premium credit for up to three years for proper compleon of an<br />

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10% premium credit for five years for having an approved, voluntary<br />

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If you have any quesons please contact your state administrator.<br />

<strong>The</strong> informaon provided is for general informaonal purposes only and you should review the policy form and any applicable endorsements for complete policy language. Please note that all<br />

applicaons are subject to review, underwring and approval by Westport Insurance Corporaon, a member of Swiss Re Corporate Soluons.<br />

<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 13


BIG I PAC:<br />

IIABW would like to thank its members for their support of the BIG I PAC, our state political<br />

action committee. 115 agencies have contributed over $28,000 to the PAC in <strong>2018</strong>.<br />

Support from our membership has helped the <strong>Big</strong> I be effective advancing agent issues in<br />

Olympia, including no state capital gains taxes or increases in B&O tax, fair non compete<br />

agreements, reasonable insurance regulations, agent friendly health care exchange, etc.<br />

Simply put, a PAC contribution is the equivalent of purchasing political insurance. Your contributions are used to<br />

support elected officials and candidates who advance IIABW core principles on agent-specific, insurance industry<br />

and general business issues. We pool your hard-earned personal and corporate dollars to send a powerful message:<br />

IIABW agents care about the political make-up of Olympia, we care about our industry’s future, and we care about<br />

our customers. We back up our talk by actively participating in the political process with a proactive lobbying<br />

presence, a major PAC presence and broad-based grassroots relationships in every legislative district.<br />

IIABW is a strong voice for independent insurance agents in Olympia. We’re trusted and respected in both Republican<br />

and Democratic camps because legislators know you at home, hear from you when they’re in Olympia, and count on<br />

our support when it really matters.<br />

Personal AND corporate contributions can be made to the <strong>Big</strong> I Pac and sent to: <strong>Big</strong> I Pac, 11911 NE 1st St., Suite B103,<br />

Bellevue, WA 98105.<br />

Thank you to the following agencies who have contributed to BIG I PAC.<br />

> $1,000<br />

Stonebraker McQuary Agency Group<br />

$600-$999<br />

AAA<br />

Advantage Group<br />

Conover Insurance<br />

HUB International NW<br />

Leavitt Group NW<br />

McDonald Zaring Insurance<br />

Parker, Smith & Feek<br />

PLC Insurance<br />

Propel Insurance<br />

$400 - $599<br />

Insurance Management Company<br />

Martin-Morris Agency<br />

McClain Ins. Services<br />

Mitchell, Reed & Schmitten<br />

Tripple, Tripple & Tripple<br />

VIP Agency Inc.<br />

WAFD Insurance Group<br />

$200-$399<br />

American Underwriters Insurance Agencies<br />

Blasingame Insurance<br />

Buck & Affiliates<br />

Callis & Associates<br />

Castell Insurance<br />

Central WA Ins. Agency<br />

Davidson & Associates Ins. Agency<br />

Dorsey Insurance<br />

Fryer Insurance Agency<br />

Gellor Insurance<br />

Gress-Kinney-Parish<br />

Griffith/Rush Drake Ins. Group<br />

Homestreet Insurance<br />

InsureQ<br />

JMS Insurance<br />

Lee Ins. Services<br />

Monteith Insurance Inc.<br />

Mosaic Insurance Alliance, LLC<br />

Mumma Associates<br />

Oltman Ins. Agency<br />

Pickett Agency<br />

Robert M. Trask Agency<br />

Schmidt Ins. Services<br />

Shinstrom & Norman, Inc.<br />

Taylor-Thomason Ins. Brokers<br />

Tradewinds Insurance Inc.<br />

WCLA Insurance Agency<br />

Western Insurance Associates<br />

Woodland Insurance Agency<br />

Wycoff Ins.<br />

14<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


$100-$199<br />

Adams Insurance<br />

Brookey Insurance Services<br />

Capital Insurance<br />

Century Insurance Services<br />

Christopher Togawa<br />

D.W. Ferguson & Associates<br />

Dan Marek Insurance<br />

Don Swanson Insurance<br />

Ed Poe Agency<br />

Fairbanks Insurance Services<br />

First Rate Insurance Plus<br />

Good People Insurance<br />

Gus Paine Insurance<br />

Harbor Insurance Services<br />

Homer Smith Insurance<br />

Insurance Svcs. Network<br />

Interstate Insurance Agency<br />

ISU Insurance Solutions Group<br />

Kraft Insurance Agency<br />

Longview Insurance<br />

Lower Valley Brokers<br />

Mechelsen Inc.<br />

Mike Casey Insurance<br />

Montgomery Ins. Agency<br />

North Town Insurance<br />

NRG Insurance<br />

Obenland & Low Agency<br />

Otter Insurance<br />

Paravene Ins. Partners<br />

Phillips Insurance<br />

Plaza Insurance Agency<br />

ProStar Insurance<br />

Rockwell Ins. Group<br />

Rollo VanSlyke Ins. Agency<br />

Sears & Associates<br />

Simcoe Insurance<br />

Snapp & Son Insurance<br />

Stanford Insurance<br />

Sunset Insurance Agency<br />

Thornburgh Ins. Agency<br />

Wallace Insurance Consulting<br />

Wenner-Davis & Associates<br />

Insurance<br />

Wingert Ins. Agency<br />


IS IT<br />

COMP<br />

OR IS IT<br />

COLLISION?<br />

By Bill Wilson<br />

Not infrequently, an<br />

auto suffers a physical<br />

damage loss. <strong>The</strong>re’s no<br />

question that the loss is<br />

covered ... the only issue<br />

is whether the loss is<br />

covered as a collision or<br />

another-than-collision<br />

(comprehensive) loss.<br />

In this article, we’ll<br />

examine several “ASK<br />

AN EXPERT” claims,<br />

and we’ll show a simple<br />

(if incomplete) solution<br />

to this problem.<br />

16<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 17


Is it comp or is it collision? Is it live or is it Memorex? OK,<br />

I’m dating myself here, but the comprehensive vs. collision<br />

debate is one we hear often in auto claims. Here are some<br />

questions our “Ask an Expert” service has received:<br />

Q:<br />

“An insured was driving along the highway, the hood<br />

somehow became unhooked, flew up and smashed<br />

into the windshield causing $2,400 damage to the windshield<br />

and hood. What is it? Comp claim or collision?”<br />

Q:<br />

“A car was jacked up and the jack slipped, causing<br />

the car to fall to the ground and break the rear axle.<br />

<strong>The</strong> adjuster says the car collided/hit the ground and the<br />

collision deductible applies. True?”<br />

Q:<br />

“An insured, with the help of another person, was<br />

carrying a small refrigerator past (over the hood of)<br />

the car and put some deep scratches on the top of the hood<br />

as it passed over the car. <strong>The</strong> refrigerator did not leave the<br />

hands of the people carrying it when the loss occurred.<br />

Please let me know if you would interpret the policy to cover<br />

this loss under Collision or Other Than Collision.”<br />

Q:<br />

“A guy, discovering thieves on his loading dock, pulls<br />

his car across the exit in the fence to block them in.<br />

<strong>The</strong>y ram his car and escape. <strong>The</strong> adjuster said this was<br />

clearly a collision between two vehicles. It went to court and<br />

the court said it wasn’t.”<br />

Q:<br />

“One of our personal lines customers had an auto<br />

claim. <strong>The</strong> insured was driving down the highway and<br />

someone had spilled a large amount of paint in the road. <strong>The</strong><br />

insured unknowingly drove thru the paint and it splattered up<br />

onto the car. <strong>The</strong> insurance carrier wants to pay it as collision.<br />

<strong>The</strong> producer wants this to be ‘Other than Collision’ claiming<br />

the paint to be missiles or flying objects. Webster’s shows<br />

a missile as ‘an object thrown or projected so as to strike<br />

something at a distance.’ Have others had this issue?”<br />

Q:<br />

“Our insured drove through a puddle of paint from<br />

a can that had fallen off a truck and the car’s finish<br />

was damaged from the paint that sprayed up. <strong>The</strong> truck that<br />

lost the paint can was not identified and, therefore, they can’t<br />

go back to that entity. <strong>The</strong> company says this is a collision<br />

loss (collision with an object - the puddle of paint) and the<br />

agent contends it is a comprehensive loss. I can see both<br />

arguments - any thoughts?”<br />

Q:<br />

“If a rock or flying debris is kicked up by another<br />

vehicle or is just in the air for unknown reasons and<br />

hits a windshield, it is a comp claim. If it hits the hood or other<br />

part of the vehicle it is classified as a collision claim. Is there a<br />

law that specifically defines why the location of debris impact<br />

on the vehicle determines they type of loss? What is the<br />

reasoning for this? Any information would be appreciated.”<br />

A:<br />

While most physical damage claims can easily be<br />

categorized as Collision or Other Than Collision (i.e.,<br />

“comprehensive”), sometimes this isn’t as simple a matter as<br />

it would appear.<br />

Here’s what the ISO PP 00 01 01 05 Personal Auto Policy<br />

says:<br />

“Collision” means the upset of “your covered auto” or a<br />

“non-owned auto” or their impact with another vehicle or<br />

object.<br />

Loss caused by the following is considered other than<br />

“collision”:<br />

1. Missiles or falling objects;<br />

2. Fire;<br />

3. <strong>The</strong>ft or larceny;<br />

4. Explosion or earthquake;<br />

5. Windstorm;<br />

6. Hail, water or flood;<br />

7. Malicious mischief or vandalism;<br />

8. Riot or civil commotion;<br />

9. Contact with bird or animal; or<br />

10. Breakage of glass.<br />

If breakage of glass is caused by a “collision,” you may elect<br />

to have it considered a loss caused by “collision.”<br />

In a general sense, “collision” is a single named peril<br />

coverage, while “other than collision” is an all-risk coverage.<br />

If you can demonstrate that it isn’t a collision then, barring<br />

any exclusions in the policy, it must be a comprehensive<br />

loss.<br />

In the flying/falling hood claim above, our consensus was<br />

that this was not a collision. Since no other exclusions<br />

applied, it must therefore be a comprehensive loss. <strong>The</strong><br />

argument hinges around the “definition” of collision ...<br />

“impact with ANOTHER vehicle or object.” Since the hood<br />

is part of the subject vehicle, our argument is that the loss<br />

cannot be a collision since that would require the vehicle<br />

striking a secondary vehicle or object.<br />

This is similar to a court case a number of years ago. A car<br />

was jacked up on the driver’s side to change a flat tire. <strong>The</strong><br />

jack slipped, causing the vehicle to drop and break the rear<br />

axle – the low repair estimate was $800. <strong>The</strong> insurer wanted<br />

to apply a $200 collision deductible on the basis that the<br />

vehicle “collided” with the ground. <strong>The</strong> case went to court<br />

and the decision was that, since the passenger side tires<br />

were still in contact with the ground, the vehicle couldn’t<br />

collide with something that it was already in contact with. In<br />

fact, the court ruled that the vehicle was a falling object and<br />

ordered that the $100 comprehensive deductible applied.<br />

In the second claim cited above involving movement<br />

of a refrigerator, it becomes tougher to make a clear<br />

determination. When we submitted this “Ask an Expert”<br />

claim to our personal auto faculty, those responding voted<br />

4-2 for this being a comprehensive claim. <strong>The</strong> majority felt<br />

that this just wasn’t a “collision” as contemplated by the<br />

drafters of the policy.<br />

18<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


However, those voting for the loss being a collision claim,<br />

made the following argument:<br />

As I see it, this is a collision loss. <strong>The</strong> policy wording says<br />

impact with another object. Since it was being held at the<br />

time the incident occurred it would not be a falling object.<br />

Black’s Law Dictionary, 6th Edition defines collision as:<br />

“Striking together of two objects, one of which may be<br />

stationary. Act or instance of colliding; state of having<br />

collided. <strong>The</strong> term implies an impact or sudden contact of a<br />

moving body with an obstruction in its line of motion or one<br />

stationary and the other, no matter which, in motion.”<br />

As the occurrence is not one of the delineated perils<br />

excluded from collision and seems to fit a legal definition of<br />

an object in motion having an impact with another object, I<br />

say collision.<br />

So, again, this is one of those situations that can be argued<br />

either way. When either interpretation is reasonable,<br />

courts tend to side with the insured who did not draft<br />

the situationally ambiguous policy language. So if both<br />

arguments are plausible, I’d say that “justice” would be<br />

best served by charging the lower deductible for a<br />

comprehensive loss.<br />

<strong>The</strong>se claims are not isolated incidents. For example, in<br />

another claim, the insured was in the process of parking<br />

his car when the garage door “fell” on it. Being startled,<br />

he tried to slam on the brakes, but hit the gas instead<br />

and ran through the back wall of his garage. In this actual<br />

court case, this was deemed to be a comprehensive loss<br />

since the door, as a falling object, set off an uninterrupted<br />

sequence of events leading to the damages.<br />

In another case, an insured visited his favorite tavern until<br />

about 1 a.m., and then drove by the supermarket that<br />

he managed. He discovered a gang of thieves loading<br />

merchandise on a rear loading dock. He pulled his car<br />

across the open gate in the fence around the delivery<br />

area in order to block their exit and they rammed his car to<br />

escape. <strong>The</strong> insurer agreed to pay the loss, but wanted to<br />

apply the collision deductible. When the case went to court<br />

(yes, people will file suit over a relatively trivial difference in<br />

deductibles), the court ruled that this was a comprehensive<br />

claim ... an act of vandalism. (BTW, don’t forget that claims<br />

of this type could fall under UM PD if available in your state.)<br />

claim since the deductible is usually lower than the collision<br />

deductible and losses are usually not chargeable.<br />

Finally, with regard to the paint claims, we ran this by our<br />

VU faculty and got the following observations:<br />

FACULTY RESPONSE<br />

I guess market conditions are beginning to affect coverage<br />

interpretations. This should be a comprehensive or “other<br />

than collision” loss. Denting the car by running over a<br />

paint can in the road is a collision claim. Having your car<br />

get hit with overspray when someone paints nearby is<br />

a comprehensive loss. If the insured tripped carrying<br />

a bucket of paint and spilled it on the car, it would be a<br />

comprehensive loss.<br />

Collision is defined as “impact with another vehicle or<br />

object.” Characterizing the car’s contact with the paint as<br />

an “impact” is stretching the language a bit. One doesn’t<br />

normally “collide” with puddles, paint or otherwise. Similar<br />

claims that are paid under “other than collision”: (1) Cars<br />

that inadvertently drive into bodies of water and suffer<br />

water damage, (2) tree sap falls on the car damaging the<br />

finish, and (3) paint is damaged by “acid rain.” If the damage<br />

in direct and accidental and it’s not a “collision,” then it’s<br />

“other than collision.”<br />

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Online Quoting<br />

Continued on page 20 >><br />

On the question about why debris striking the windshield<br />

is a comp claim but striking another part of the body is a<br />

collision, the answer probably lies in the policy provision<br />

related to glass breakage. Glass breakage by any<br />

nonexcluded cause is usually considered a comprehensive<br />

claim; however, if caused by collision, the insured can elect<br />

to consider it a loss by collision, as specifically outlined in<br />

the policy excerpt above. This is to prevent the insurer from<br />

applying two deductibles: one for comprehensive (glass<br />

breakage); and one for collision (damage to the rest of the<br />

auto). Of course, if the only damage is to the glass, then<br />

the insured would want to consider it as a comprehensive<br />

Visit us today at<br />

ipfs.com or follow<br />

us on social media for<br />

news and updates on<br />

Imperial PFS.<br />

CONTACT:<br />

Bothwell, WA Branch<br />

800.888.2750<br />

Spokane, WA Branch<br />

800.234.7373<br />

Copyright © <strong>2018</strong> IPFS Corporation. All rights reserved.<br />

<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 19


Sometimes insured’s want their entire car repainted in<br />

situations like this, when it could probably be “buffed<br />

out.” Sometimes adjusters will take a position like this in<br />

response. Sometimes they just don’t know how it should<br />

be covered.<br />

FACULTY RESPONSE<br />

Since the damage was not to the tire, the point of any<br />

collision, but to the upper surfaces, which didn’t collide<br />

with the puddle itself, why not consider the various drops<br />

of paint missiles?<br />

FACULTY RESPONSE<br />

I’ve seen these types of losses paid as collision over the<br />

years when the can itself was hit and the paint released as<br />

a result of the car running over the can. On the other side I<br />

have seen losses involving cars who ran over either freshly<br />

painted road surfaces or spilled paint on the road paid as<br />

comp losses.<br />

FACULTY RESPONSE<br />

I don’t think you can “collide” with a puddle ... you run<br />

through it or over it. Also, collision requires contact with<br />

another vehicle or object ... I don’t think a puddle, in the<br />

normal sense, is an “object.” I’ve seen these types of claims<br />

paid as comprehensive losses for years. More important,<br />

collisions are usually “chargeable” from the standpoint<br />

of rating points because they are generally preventable<br />

or avoidable by the insured. Comprehensive claims (e.g.,<br />

“contact with a bird or animal”), on the other hand, are<br />

usually beyond the control of the insured. In a case like this,<br />

it’s unlikely that the insured could avoid the damage, so it<br />

doesn’t seem equitable to potentially charge the insured<br />

for this type of accident.<br />

FACULTY RESPONSE<br />

This is clearly an Other than Collision claim. <strong>The</strong> physical<br />

damage insuring agreement pays for “direct and accidental<br />

loss” to a covered auto. Loss is then split into two categories,<br />

Collision and Other than Collision. Collision is defined as<br />

the “upset” or “impact with another vehicle or object.” <strong>The</strong><br />

policy then goes on to identify several types of losses like<br />

fire, vandalism and falling objects that will be considered<br />

“Other than Collision,” even though some of them involve<br />

impact with an object. Nowhere does the policy say that<br />

the 10 listed OTC perils are the only losses that will be<br />

considered OTC. Since the insuring agreement pays for<br />

all direct loss, losses that aren’t don’t involve a collision<br />

would clearly be “other than collision.” To characterize the<br />

splattering of paint as a “collision” is ludicrous.<br />

In a similar claim, an insured was following a state highway<br />

truck spraying de-icing chemical on the roadway. <strong>The</strong><br />

de-icing chemical reacted with the insured’s expensive<br />

aluminum alloy wheels, pitting and corroding them in a<br />

matter of minutes. <strong>The</strong> company paid under “other than<br />

collision,” even though no listed peril applied.<br />

This mistake happens a lot. Evidently many adjusters<br />

think that for something to be considered “other than<br />

collision” it has to be on the list of 10 OTC perils. It<br />

doesn’t, as explained in another Virtual University article,<br />

“Is Comprehensive Coverage All Risk or Named Perils?”<br />

FACULTY RESPONSE<br />

“Collision” is usually defined as the upset of your<br />

covered auto or its impact with another vehicle or object.<br />

Any direct loss, not otherwise excluded, that does not<br />

meet the collision definition is considered other than<br />

collision (aka comp). My dictionary defines “impact” as:<br />

1. the striking of one body against another; 2. the force<br />

of such a striking; 3. to collide with; strike forcefully; or<br />

4. to have impact or make contact forcefully. It doesn’t<br />

sound like the vehicle “impacted” the paint. If the<br />

insured drove under a bridge that was being painted<br />

and the vehicle was damaged by paint spray, it would<br />

be a comprehensive loss. I think the adjuster needs to<br />

take another look at this and pay it as a comp claim.<br />

So, what can one do to avoid these disagreements? <strong>The</strong><br />

answer is simple, though it flies in the face of tradition. Use<br />

the same deductible amount for both comp and collision<br />

coverages. Admittedly this doesn’t solve the potential<br />

problem of most collision claims being “chargeable”<br />

accidents compared to most comprehensive claims, but<br />

the frequent litigation most often arises simply from the<br />

difference in deductibles ... believe it or not.<br />

Reprinted with permission from IIABA’s Virtual University.<br />

20<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>


2019 Food Lifeline Volunteer Afternoon<br />

& Networking Reception<br />

Let’s help end hunger in Western <strong>Washington</strong>!<br />

Who: All Industry & guests<br />

What: IIABW’s Young Agents 2019 Lifeline Volunteer Afternoon and Networking Reception<br />

Where: Volunteer: Food Lifeline Hunger Solution Center, 815 S 96 th St., Seattle<br />

Reception: <strong>The</strong> Rock Wood Fired Pizza & Spirits, Renton Landing, 830 N 10 th St, Renton<br />

When: Thursday, March 7th, 2019<br />

Cost: Volunteer: Free from 1:30pm – 4:00pm (limited spaces available so sign up early!)<br />

Reception: $25 per person (includes appetizers) from 4:30 – 6:30 pm<br />

Two ways to help! Join us to volunteer, come to the reception, or both.<br />

We will be collecting donations at the reception that will go directly to Food Lifeline.<br />

Register online at www.wainsurance.org or complete/return this form by 2/27/19<br />

Name(s)_____________________________________________________ volunteer____ reception____<br />

Email address(es)_______________________________________________________________________<br />

Agency/Company Name_________________________________________________________________<br />

__ Check payable to IIABW<br />

__ Credit Card: (pick one) __ Visa __ MasterCard ____________________________________________<br />

Exp date:____/___/___ Security Code (on back of card) __________<br />

Cardholder Name _____________________________________________________________________<br />

Billing Address for credit cardholder: ______________________________________________________<br />

Total paid___________<br />

Mail To: IIABW, 11911 NE 1st St, Suite B103, Bellevue, WA 98005; or Fax To: (425) 649-8573<br />

Questions: Suzanne Arnett (425) 649-0102; ext 224 sarnett@wainsurance.org<br />

<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 21


IIABW<br />

IIABW offers the choice a dozen 3 hour CE seminars each month on timely<br />

topics taught by some of the industry’s premier instructors. All webinars are<br />

live so you can ask questions and no exam is required. Go to our website<br />

(www.wainsurance.org) and click on the Education/Webinars tab.<br />

January Webinars<br />

1/8 Commercial General Liability<br />

Coverages<br />

1/10 E&O: Roadmap to Policy<br />

Analysis - Part 1 & 2<br />

1/14 Business Auto Coverages<br />

1/15 Workers’ Compensation<br />

1/16 Farm Liability Coverages<br />

1/17 Ethical Dilemmas ... Making the<br />

Right Choices<br />

1/23 Liability Issues in Personal<br />

Lines Policies<br />

1/24 Cyber Liability<br />

1/28 10 Things Every Commercial<br />

Lines Agent Ought to Know<br />

1/29 Aging Parents and Insurance<br />

Decisions<br />

1/30 Personal Auto Policy<br />

February Webinars<br />

2/5 E&O: Roadmap to Policy<br />

Analysis - Part 1 & 2<br />

2/6 Condominiums<br />

2/7 Contractual Liability ...<br />

Separating Fact from Fiction<br />

2/11 Insuring Toys and Collectibles<br />

2/13 Life Insurance ... Benefits for<br />

the Living<br />

2/19 Insuring Trusts - Protecting Your<br />

Client’s Wishes<br />

2/19 Ethics - Walking a Straight Line<br />

2/20 Additional Insureds and<br />

Certificates of Insurance<br />

2/21 Fiduciary Liability, ERISA<br />

Bonding, and Employee<br />

Benefits Liability<br />

2/25 Dispelling the Myths of<br />

Workers’ Compensation<br />

2/27 Homeowners Hot Topics ...<br />

What You Need to Know<br />

March Webinars<br />

3/6 Top 10 Personal Lines<br />

Coverages & Current Issues<br />

3/7 Protecting Your Most Valuable<br />

Asset<br />

3/12 E&O: Roadmap to Policy<br />

Analysis - Part 1 & 2<br />

3/14 Business Auto Coverages<br />

3/18 Commercial Property<br />

Coverages<br />

3/19 Ethics and Agent Liability<br />

3/20 Liability Issues in Personal<br />

Lines Policies<br />

3/21 Farm Vehicle and Equipment<br />

Coverages<br />

3/26 <strong>The</strong> Importance of Crime<br />

Insurance<br />

3/28 Businessowners Policy (BOP)<br />

April Webinars<br />

4/9 Aging Parents and Insurance<br />

Decisions<br />

4/10 Cyber Liability<br />

4/11 Life Insurance ... Benefits for<br />

the Living<br />

4/15 Commercial General Liability<br />

Coverages<br />

4/16 E&O: Roadmap to Policy<br />

Analysis - Part 1 & 2<br />

4/17 Ethics and the Law<br />

4/22 Who Is An Insured<br />

4/23 Farm Property Coverages<br />

4/24 Condominiums<br />

4/25 Workers’ Compensation<br />

4/29 Insuring Hobby and Small<br />

Farms


Thoughtful is<br />

Thoughtful is giving agents<br />

tools to succeed.<br />

giving our agents<br />

We’re proud to announce the Marketing Playbook. Our latest innovation to help agents<br />

strengthen<br />

tools<br />

relationships with<br />

to<br />

clients and prospects.<br />

succeed.<br />

An interactive hub, the Marketing Playbook give agents access to a library of content that<br />

can be shared via email or social media at the click of a button.<br />

Giving agents what they need to be successful is how thoughtful insurance is done. Start<br />

using the Marketing Playbook today. Visit, playbook.mutualofenumclaw.com.<br />

We’re proud to announce the Marketing Playbook, our latest innovation to help<br />

agents strengthen relationships with clients and prospects. An interactive hub,<br />

the Marketing Playbook contains our entire library of brochures, infographics,<br />

videos and more, in one organized, easy-to-use place.<br />

Giving agents what they need to be successful at helping others is how<br />

thoughtful insurance is done. Visit playbook.mutualofenumclaw.com to<br />

learn more.


Your clients are unique.<br />

<strong>The</strong>ir coverage should be, too.<br />

At Liberty Mutual Insurance, we know that your clients have specific needs. As the<br />

#1 preferred business Insurer,* we take the time to work with you to understand<br />

them better — then build tailored coverage that’s as unique as they are. For more<br />

information, contact your territory manager or visit LibertyMutualGroup.com/Business.<br />

We are proud to support the Independent Insurance Agents & Brokers of <strong>Washington</strong>.<br />

24<br />

*Based on 2016 survey of business insurance buyers on preference of national carriers sold via independent agents.<br />

© 2017 Liberty Mutual Insurance. Insurance underwritten by Liberty Mutual Insurance Co., Boston, MA, or its affiliates or subsidiaries.<br />

WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>

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