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I WINTER<br />
<strong>Big</strong> <strong>Washington</strong><br />
BIG I WASHINGTON IS A PUBLICATION OF THE INDEPENDENT<br />
INSURANCE AGENTS & BROKERS OF WASHINGTON<br />
<strong>2018</strong><br />
Paid Family<br />
Medical Leave ‘Tax’<br />
<strong>Big</strong> I Pac:<br />
An Industry Leader<br />
Is It Comp or<br />
Is It Collision?
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WINTER <strong>2018</strong><br />
Official Publication of Independent<br />
Insurance Agents & Brokers of <strong>Washington</strong><br />
11911 NE 1st St., Suite B103, Bellevue, WA 98005<br />
Ph. (425) 649-0102 Fax: (425) 649-8573<br />
Web: www.wainsurance.org<br />
Contents<br />
6 A Message from Dave Merrill IIABW President<br />
8 Insurance Commissioner’s Corner<br />
10 Supporters of Insurpac <strong>2018</strong><br />
11 Paid Family Medical Leave ‘Tax’ Starts 1/1<br />
11 Mark Your Calendar: 2019 Conferences<br />
12 Young Agents Holiday Party<br />
14 <strong>Big</strong> I Pac: An Industry Leader<br />
16 Is It Comp or Is It Collision?<br />
21 2019 Food Lifetime Volunteer Afternoon &<br />
Networking Reception<br />
22 IIABW Webinar Series<br />
Ad Index<br />
15 Berkshire Hathaway<br />
Guard<br />
guard.com<br />
2 Grange Insurance<br />
Association<br />
grange.com<br />
3 Griffin Underwriting<br />
Services<br />
goGUS.com<br />
19 Imperial PFS<br />
ipfs.com<br />
24 Liberty Mutual<br />
LibertyMutual.com<br />
23 Mutual of Enumclaw<br />
mutualofenumclaw.com<br />
7 Preferred Property/JGS<br />
umbrellaprogram.com<br />
20 RT Specialty<br />
rtspecialty.com<br />
9 Risk Placement Services<br />
RPSins.com<br />
5 Western National<br />
Insurance<br />
wnins.com<br />
Cover photo by istockphoto.com/PhilAugustavo<br />
Officers of IIABW<br />
President: Dave Merrill, Merrill & Merrill, Seattle<br />
President-elect: Melissa Power, ACSR, CIC,<br />
Homestreet Insurance Agency, Spokane<br />
Secretary: Amberlyn McQuary Buratto, CIC,<br />
Stonebraker McQuary Insurance, Clarkston<br />
Treasurer: Duane Henson, LUTCF, WAFD Insurance Group,<br />
Mt. Vernon<br />
IIABA Director: Lori Reed, Mitchell Reed &<br />
Schmitten Insurance, Wenatchee<br />
Executive VP: Daniel Holst, IIABW, Bellevue<br />
Board of Directors<br />
Shaun Borth (At Large), McDonald Zaring Insurance, Walla Walla<br />
Rob Bush (King), Valley Insurance, Kirkland<br />
Craig Field (Chelan/Douglas), Mitchell Reed & Schmitten<br />
Insurance, Inc., Wenatchee<br />
Duane Henson, LUTCF (Skagit/Island),<br />
WAFD Insurance Group, Mt. Vernon<br />
Mary Lemon (Spokane), Hub International Northwest, Spokane<br />
Amberlyn McQuary Buratto, CIC (At Large),<br />
Stonebraker McQuary, Spokane<br />
Ryan Porter (At Large), Porter Whidbey Insurance, Freeland<br />
Melissa Power, ACSR, CIC (At Large),<br />
Homestreet Insurance, Spokane<br />
Nick Stay (Pierce) American Underwriters Insurance, Tacoma<br />
Dave Street (Grant), Martin-Morris Agency, Wenatchee<br />
Rob Tripple (Past President) Tripple, Tripple & Tripple, Edmonds<br />
Dan Wareham (At-Large), Blasingame Insurance, Spokane<br />
Robert Young (At Large) Tradewinds Insurance, Oak Harbor<br />
Staff<br />
Daniel Holst, Executive V.P. - dholst@wainsurance.org<br />
Suzanne Arnett, Director of Member Services - sarnett@wainsurance.org<br />
Kimberly Ostling, Director of Member Programs -<br />
kostling@wainsurance.org<br />
Kathy Gardner, Administrative Assistant - kgardner@wainsurance.org<br />
Bill Stauffacher, Stauffacher Communications, Contract Lobbyist -<br />
gocougs@billstauffacher.com<br />
Nora Anderson, LTA Bookkeeping, Contract Bookkeeper -<br />
nanderson@wainsurance.org<br />
<strong>Big</strong> I <strong>Washington</strong> is the official magazine of the Independent<br />
Insurance Agents & Brokers of <strong>Washington</strong> and is published<br />
quarterly. News items from IIABW members are requested. IIABW<br />
does not necessarily endorse any of the companies advertising<br />
in this publication or the views of its writers. IIABW reserves the<br />
right in its sole discretion to reject advertising that does not meet<br />
IIABW qualifications or which may detract from its business,<br />
professional or ethical standards.<br />
Advertising<br />
For more information on advertising,<br />
contact Eric Johnson<br />
Blue Water Publishers, LLC<br />
phone: 414.708.2059 • fax: 414.354.5317<br />
eric@bluewaterpublishers.com<br />
<strong>The</strong> publisher cannot assume responsibility for claims made by<br />
advertisers, content provided by the editor, or for the opinions expressed<br />
by contributing authors.<br />
4<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
CL_ConferenceCall.pdf 1 5/8/<strong>2018</strong> 9:15:38 AM<br />
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President’s Letter<br />
TWO TAX<br />
PROPOSALS<br />
COULD HAVE<br />
Dave Merrill<br />
IIABW President<br />
As the <strong>2018</strong> election gets further behind us<br />
in the rearview mirror, IIABW is finalizing<br />
our legislative agenda for the 2019 session.<br />
Democrats expanded their majority in both state chambers<br />
by picking up three seats in the Senate and seven in the<br />
House previously held by Republicans. That will mean a<br />
28-21 Democratic majority in the Senate and a 57-41 edge<br />
in the House.<br />
Heading into the 2019 state legislative session, lawmakers<br />
will come to Olympia facing at least a $1.5 billion budget<br />
shortfall. Legislative Democrats are expected to make a<br />
significant push for tax increases to cover the shortfall.<br />
Among the substantial tax policies under discussion<br />
are a new five-to-seven percent state capital gains tax<br />
and an increase of B&O (business and occupation)<br />
taxes on professional services. Defeating both of these<br />
tax proposals will remain at the top of IIABW’s political<br />
priorities.<br />
<strong>The</strong> <strong>Washington</strong> State Legislature convenes on January<br />
15 and its primary obligation is to approve a two-year<br />
state budget. Democrats have grown their majority to 57-<br />
41 in the House and 28-21 in the Senate. IIABW expects<br />
that policy and budget action will reflect a progressive<br />
Democratic agenda. Last week, Governor Inslee proposed<br />
a $54 billion two-year budget plan that proposes three<br />
major tax increases:<br />
• Business-and-occupation (B & O) tax for services:<br />
Income from insurance commissions are NOT currently<br />
included in Inslee’s proposed tax increase of the<br />
B&O tax on services which will increase from 1.5% to<br />
2.5%. Insurance commissions are taxed at a special rate<br />
of 0.484%.<br />
• Capital-gains tax: <strong>The</strong> budget includes a 9% tax on<br />
most capital gains income above $25,000 for individuals<br />
and $50,000 for households. For the most part, capital<br />
gains income that is taxable under federal tax law would<br />
also be taxed under this new law - including the sale of<br />
an agency’s book of business.<br />
Photo by istockphoto.com/alfexe<br />
6<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
• Real estate excise tax (REET): Currently the state’s<br />
REET rate is 1.28%. Inslee’s proposes a restructuring of<br />
the rate: reducing it to 0.75% for properties valued at<br />
below $250K; keeping it the same for properties valued<br />
$250K - $1 million; and increasing it to 2% for properties<br />
over $1 million, and 2.5% for properties over $5 million.<br />
IIABW has collaborated with small business owners over<br />
the last few years to defeat a new state capital gains tax.<br />
We have successfully argued a capital gains tax:<br />
• Is not a tax just on the 1 percent but will hit all small<br />
business owners when they sell their companies.<br />
• Is simply a small business retirement tax because<br />
most insurance agency owners consider the sale of<br />
their business as a major part of their retirement.<br />
IIABW has collaborated with the insurance industry over<br />
the years to defeat proposed increases of the B&O<br />
tax on insurance agencies. Insurance agencies have a<br />
special B&O tax rate of .484 percent, compared to the<br />
1.5 percent rate for most professional services (lawyers,<br />
CPAs, engineers, PR/advertising firms, real estate agents,<br />
lobbyists, etc). Our biggest concern is that our preferred<br />
3285 rate could <strong>Big</strong> Ibe <strong>Washington</strong><br />
eliminated which would triple our rates. We<br />
7.675X4.9<br />
have been successful keeping our special rate by arguing:<br />
Gen Umbrella<br />
• An increase would put local insurance agents at an<br />
even greater competitive disadvantage with GEICO<br />
and other national direct writers who do not pay B&O<br />
taxes because they don’t pay agent commissions.<br />
• Agents do not have the authority to increase the price<br />
of insurance premiums to recover cost increases so<br />
any B&O tax increase is a direct and substantial cost<br />
to local insurance agencies.<br />
What can you do to help IIABW accomplish our goal of<br />
defeating both of these proposed taxes?<br />
First, contact your legislators when we put out a call to<br />
action. IIABW has been successful in the past getting<br />
the agent community to contact their legislators and<br />
encourage them to defeat damaging tax bills. Legislators<br />
take calls from their voters very seriously. Second, you<br />
can attend the All Industry Day at the Capitol on March<br />
26 in Olympia. Finally, you can contribute as an agency<br />
and as an individual to our state political action committee,<br />
<strong>Big</strong> I Pac. We pool member’s contributions to support<br />
candidates who advance IIABW’s core principles. We have<br />
already collected over $28,000 from 115 agencies over<br />
the past few months (see page 14).<br />
Thank you in advance for your help battling these two tax<br />
proposals which could have a devastating impact on your<br />
agency and our industry.<br />
Sincerely,<br />
Dave Merrill, IIABW President<br />
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Insurance Commissioner’s Corner<br />
KREIDLER<br />
LAUNCHES<br />
PROJECT TO<br />
Mike Kreidler<br />
<strong>Washington</strong> State<br />
Insurance Commissioner<br />
• <strong>The</strong> OIC will pursue maximum fines and tax penalties<br />
against captive insurers that have unlawfully insured<br />
risk in <strong>Washington</strong> state after the 18-month grace period<br />
ends on June 30, 2020.<br />
Captive insurers are legal in 36 states,<br />
but <strong>Washington</strong> is not one of them.<br />
<strong>Washington</strong> state doesn’t have any<br />
laws on the books that address them<br />
directly. We’ve never had an idea how<br />
many captives are insuring risk in our<br />
state. Starting in 2019, we have a plan<br />
to identify them.<br />
A captive is an insurance company that is established<br />
by a parent company for the sole purpose of insuring<br />
the parent’s exposures. A textbook example of a captive<br />
is Cypress, a company whose sole insured is Microsoft<br />
Corp., headquartered in Redmond, Wash.<br />
Captives like Cypress run afoul of state laws because<br />
they do not have a certificate of authority to sell insurance<br />
in <strong>Washington</strong> state, and because they don’t pay the<br />
mandatory 2 percent premium tax that all insurers pay.<br />
<strong>The</strong>re are two admitted markets in <strong>Washington</strong> state –<br />
admitted insurers and surplus lines. <strong>The</strong> business being<br />
currently being sold through captives should be placed<br />
through surplus lines in order to be legal in our state.<br />
This month, I announced a plan to allow captives that<br />
have unlawfully insured risk in <strong>Washington</strong> state to report<br />
their sales to my office. Those who self-report by June 30,<br />
2020, will pay reduced fines and premium tax penalties.<br />
Here’s how the plan works:<br />
• <strong>The</strong> self-reporting period will last 18 months, from Jan. 1,<br />
2019 through June 30, 2020.<br />
• Starting July 1, 2019, the fine amount and tax penalty will<br />
increase for every six months that the captive insurer<br />
waits to self-report, until June 30, 2020.<br />
Captives that insured risk in <strong>Washington</strong> state more than<br />
15 years are encouraged to self-report by June 30, 2020.<br />
• If they self-report, they will not be subject to fines and<br />
premium tax penalties.<br />
• If they don’t self-report, my office will pursue maximum<br />
fines and tax penalties.<br />
Going back to the Cypress case, we found that the<br />
insurer collected more than $91 million in premiums from<br />
2009 until 2017. In August <strong>2018</strong>, Cypress agreed to pay<br />
$876,820 to settle its unpaid premium taxes, interest and<br />
penalties. Starting in July <strong>2018</strong>, Cypress started obtaining<br />
new policies through a licensed surplus line broker, in<br />
compliance with state law.<br />
We will know more about the landscape of captives in<br />
<strong>Washington</strong> state when we wrap up this project in mid-<br />
2020. <strong>The</strong> bottom line is that I want to make sure that all<br />
insurers pay their fair share as part of doing business in<br />
this state.<br />
More information:<br />
• Kreidler offers reduced fines, premium tax penalties to<br />
captive insurers https://www.insurance.wa.gov/news/<br />
kreidler-offers-reduced-fines-premium-tax-penaltiescaptive-insurers.<br />
• Captive insurer for Microsoft pays $876,820 to settle<br />
license, taxes https://www.insurance.wa.gov/news/<br />
captive-insurer-microsoft-pays-876820-settle-licensetaxes.<br />
• Kreidler’s captive insurer plan https://www.insurance.<br />
wa.gov/captive-insurers.<br />
Sincerely,<br />
Dave Merrill, IIABW President<br />
8<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
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<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 9
SUPPORTERS OF<br />
IIABW would like to thank our members who collectively contributed over $13,000 in<br />
individual contributions to our national political action committee, InsurPac. Nationally,<br />
well over $1 million was raised in <strong>2018</strong>.<br />
We would like to say a special thank you to Sue Knobeloch of ARM Northwest who has served on our national<br />
association’s Board of Directors and our state’s InsurPac Chair. Also, thanks to the agencies who raised the most<br />
from their employees and owners:<br />
• Propel<br />
• Tripple, Tripple & Tripple<br />
• Mitchell Reed & Schmitten<br />
• ARM Northwest<br />
InsurPac is one of the reasons why the <strong>Big</strong> I is routinely rated in Fortune magazine’s top-25 list of most successful<br />
lobbying groups in <strong>Washington</strong>, D.C. By pooling individual contributions, InsurPac helps elect candidates and reelect<br />
members of the U.S. Congress who share the <strong>Big</strong> I’s business philosophy.<br />
While contributions do not buy solutions to legislative debates, they do allow the <strong>Big</strong> I significant ‘face time’ with very<br />
busy elected officials to give us an opportunity to educate them.<br />
Thank you to the over 65 agents and brokers who have contributed to InsurPac in <strong>2018</strong>.<br />
• HUB International NW<br />
• Stonebraker McQuary Agency<br />
>$1,000<br />
Kurt Carlson, Propel Insurance<br />
Susan Knobeloch, ARM Northwest, Inc<br />
Robert Tripple, Tripple Tripple & Tripple LLC<br />
$500-$999<br />
Robb Dale, HUB International NW<br />
Duane Henson, WAFD Insurance<br />
Group Inc<br />
Claudia McClain, McClain Insurance<br />
Services, Inc.<br />
Amberlyn McQuary Buratto, Stonebraker<br />
McQuary Agency Group, Inc.<br />
Patrick Otter, Otter Insurance Agency<br />
David Street, Martin-Morris Agency, Inc.<br />
Tom Taylor Jr, Taylor-Thomason<br />
Insurance Brokers<br />
$250 - $499<br />
Bill Gellor, Gellor Insurance, Inc.<br />
Jim Gibbons, Mitchell, Reed &<br />
Schmitten Ins Inc<br />
Peter Hendrick, Propel Insurance<br />
Daniel Holst, IIABW<br />
Kimberly Krogh, HUB International NW<br />
Suzanne Lewis, Propel Insurance<br />
John McDonald, McDonald McGarry<br />
Insurance Brokers<br />
Dave Merrill, Merrill & Merrill<br />
Lori Reed, Mitchell, Reed &<br />
Schmitten Insurance, Inc<br />
Nick Stay, American Underwriters<br />
Ins Agencies Inc<br />
Dan Wareham, Blasingame Insurance<br />
$100-$249<br />
David Babbitt, Babbitt Insurance<br />
Group LLC<br />
Shaun Borth, McDonald Zaring<br />
Insurance<br />
Rob Bush, Leavitt<br />
Craig Field, Mitchell, Reed &<br />
Schmitten Ins Inc<br />
Rebecca Gebbers, V.I.P. Agency South<br />
Susan Greer, Propel Insurance<br />
Max Hanley, Propel Insurance<br />
Kris Lawrence, Propel Insurance<br />
Mary Lemon, HUB International NW<br />
Kenneth Martin, First Rate Insurance<br />
Plus, Inc.<br />
Ann Medina, Oltman Insurance<br />
Agency Inc.<br />
William Mooney, Propel Insurance<br />
Ryan Porter, Porter Whidbey<br />
Insurance, Inc.<br />
Melissa Power, Homestreet Insurance<br />
Frank Radford, McDonald Insurance<br />
Group, Inc.<br />
Mike Reed, Mitchell, Reed &<br />
Schmitten Insurance, Inc<br />
Brent Schmitten, Mitchell, Reed &<br />
Schmitten Insurance, Inc<br />
Nick Sinnett, Propel Insurance<br />
Courtney Tribble, Risk Placement<br />
Services<br />
Eve Willett, Pony Insurance Services, Inc<br />
Paid Family/<br />
In 2017, <strong>Washington</strong>’s Legislature passed a paid family and<br />
medical leave law. Starting in 2020, <strong>Washington</strong> will be<br />
the fifth state in the nation to offer paid family and medical<br />
leave benefits to workers. Employers will start collecting<br />
premiums of 0.4% of each employee’s gross wages on Jan.<br />
1, 2019.<br />
Businesses of all sizes calculate premiums using the same<br />
formula. Unless your business is operating an approved<br />
voluntary plan, this is how you calculate premiums:<br />
• Calculate the total premium for each of your employees.<br />
Gross Wages x .004 = Total Premium<br />
• Calculate the employee and employer shares of the total<br />
premium. Under the law, the total premium is a shared<br />
cost split between employers (36.667%) and employees<br />
(63.333%).<br />
All employers, regardless of size, are responsible for<br />
remitting the employee share of the premium to ESD on<br />
a quarterly basis. You can choose to withhold the entire<br />
63.333% from your employee’s paycheck, or you can cover<br />
all or some of the premium on your employee’s behalf.<br />
If you have fewer than 50 employees, you will only be<br />
assessed the employee portion of the premium. That<br />
means you multiply the total premium x 0.63. Starting Jan.<br />
1, you must withhold that portion of the premium from your<br />
employees or opt to cover that portion yourself. Premiums<br />
should be withheld from each paycheck. Employers cannot<br />
collect missed premiums in later pay periods.<br />
You can also get more information at any time by going to<br />
www.paidleave.wa.gov/employers .<br />
Mark Your Calendar:<br />
March 26<br />
All Industry Day at the Capitol<br />
in Olympia<br />
June 6-7<br />
Young Agents Conference at<br />
the Enzian Inn in Leavenworth<br />
September 18-20<br />
IIABW/PIA Annual Conference<br />
at the Coeur d’Alene Resort<br />
<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 11
Young Agents<br />
100 industry professionals attended the Halloween costumethemed<br />
Young Agents Holiday party in early November. <strong>The</strong><br />
group donated over 2,000 pounds of food and over $500<br />
to NW Harvest. Congratulations PIU and Tripple, Tripple and<br />
Tripple for donating the most food and money to our state’s<br />
food bank. <strong>The</strong> group also raised $700 for InsurPac, our<br />
federal political action committee. <strong>The</strong> Young Agents will be<br />
holding a volunteer event on March 7th at Food Lifeline in<br />
South Seattle following by a networking reception (flyer on<br />
page 21). <strong>The</strong>ir annual conference will be held at the Enzian<br />
Inn at Leavenworth on June 6-7.<br />
12<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
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Swiss Re Corporate Soluons<br />
Policy Form Highlights<br />
<strong>Big</strong> “I” Professional Liability program and Swiss Re Corporate Soluons<br />
pride ourselves on offering the strongest coverage form in the marketplace<br />
that connues to evolve to meet the changing needs of agents. Review the<br />
preferred policy form and you will find that these are just a few of the<br />
coverage benefits:<br />
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Rated A+ by A.M. Best<br />
State-of-the-art coverage form exclusive to <strong>Big</strong> “I” members<br />
Claims-made coverage with full prior acts available<br />
Coverage for the sale of both Property/Casualty and Life/Health<br />
insurance products<br />
Limits of liability up to $25 million<br />
Broad definion of covered professional services and acvies<br />
Comprehensive definion of insured<br />
Aggregate deducbles available<br />
Defense cost outside the limit<br />
$25,000 1st Party Personal Data Breach<br />
$1,000,000 3rd Party Personal Data Breach sublimit available<br />
60/40 consent to sele clause<br />
Crisis Management coverage; up to $20,000 per policy period for fees,<br />
costs, and expenses incurred within 6 months of a crisis event<br />
Deducble reducon up to $25,000 per claim with proper<br />
documentaon, no limitaon on the number of claims<br />
Catastrophe Expense $25,000 per incident, $50,000 per policy period<br />
Regulatory defense $100,000 per policy period in addion to the<br />
limit of liability<br />
True worldwide protecon<br />
10% premium credit for up to three years for proper compleon of an<br />
approved loss control program<br />
10% premium credit for five years for having an approved, voluntary<br />
in-house E&O audit<br />
If you have any quesons please contact your state administrator.<br />
<strong>The</strong> informaon provided is for general informaonal purposes only and you should review the policy form and any applicable endorsements for complete policy language. Please note that all<br />
applicaons are subject to review, underwring and approval by Westport Insurance Corporaon, a member of Swiss Re Corporate Soluons.<br />
<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 13
BIG I PAC:<br />
IIABW would like to thank its members for their support of the BIG I PAC, our state political<br />
action committee. 115 agencies have contributed over $28,000 to the PAC in <strong>2018</strong>.<br />
Support from our membership has helped the <strong>Big</strong> I be effective advancing agent issues in<br />
Olympia, including no state capital gains taxes or increases in B&O tax, fair non compete<br />
agreements, reasonable insurance regulations, agent friendly health care exchange, etc.<br />
Simply put, a PAC contribution is the equivalent of purchasing political insurance. Your contributions are used to<br />
support elected officials and candidates who advance IIABW core principles on agent-specific, insurance industry<br />
and general business issues. We pool your hard-earned personal and corporate dollars to send a powerful message:<br />
IIABW agents care about the political make-up of Olympia, we care about our industry’s future, and we care about<br />
our customers. We back up our talk by actively participating in the political process with a proactive lobbying<br />
presence, a major PAC presence and broad-based grassroots relationships in every legislative district.<br />
IIABW is a strong voice for independent insurance agents in Olympia. We’re trusted and respected in both Republican<br />
and Democratic camps because legislators know you at home, hear from you when they’re in Olympia, and count on<br />
our support when it really matters.<br />
Personal AND corporate contributions can be made to the <strong>Big</strong> I Pac and sent to: <strong>Big</strong> I Pac, 11911 NE 1st St., Suite B103,<br />
Bellevue, WA 98105.<br />
Thank you to the following agencies who have contributed to BIG I PAC.<br />
> $1,000<br />
Stonebraker McQuary Agency Group<br />
$600-$999<br />
AAA<br />
Advantage Group<br />
Conover Insurance<br />
HUB International NW<br />
Leavitt Group NW<br />
McDonald Zaring Insurance<br />
Parker, Smith & Feek<br />
PLC Insurance<br />
Propel Insurance<br />
$400 - $599<br />
Insurance Management Company<br />
Martin-Morris Agency<br />
McClain Ins. Services<br />
Mitchell, Reed & Schmitten<br />
Tripple, Tripple & Tripple<br />
VIP Agency Inc.<br />
WAFD Insurance Group<br />
$200-$399<br />
American Underwriters Insurance Agencies<br />
Blasingame Insurance<br />
Buck & Affiliates<br />
Callis & Associates<br />
Castell Insurance<br />
Central WA Ins. Agency<br />
Davidson & Associates Ins. Agency<br />
Dorsey Insurance<br />
Fryer Insurance Agency<br />
Gellor Insurance<br />
Gress-Kinney-Parish<br />
Griffith/Rush Drake Ins. Group<br />
Homestreet Insurance<br />
InsureQ<br />
JMS Insurance<br />
Lee Ins. Services<br />
Monteith Insurance Inc.<br />
Mosaic Insurance Alliance, LLC<br />
Mumma Associates<br />
Oltman Ins. Agency<br />
Pickett Agency<br />
Robert M. Trask Agency<br />
Schmidt Ins. Services<br />
Shinstrom & Norman, Inc.<br />
Taylor-Thomason Ins. Brokers<br />
Tradewinds Insurance Inc.<br />
WCLA Insurance Agency<br />
Western Insurance Associates<br />
Woodland Insurance Agency<br />
Wycoff Ins.<br />
14<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
$100-$199<br />
Adams Insurance<br />
Brookey Insurance Services<br />
Capital Insurance<br />
Century Insurance Services<br />
Christopher Togawa<br />
D.W. Ferguson & Associates<br />
Dan Marek Insurance<br />
Don Swanson Insurance<br />
Ed Poe Agency<br />
Fairbanks Insurance Services<br />
First Rate Insurance Plus<br />
Good People Insurance<br />
Gus Paine Insurance<br />
Harbor Insurance Services<br />
Homer Smith Insurance<br />
Insurance Svcs. Network<br />
Interstate Insurance Agency<br />
ISU Insurance Solutions Group<br />
Kraft Insurance Agency<br />
Longview Insurance<br />
Lower Valley Brokers<br />
Mechelsen Inc.<br />
Mike Casey Insurance<br />
Montgomery Ins. Agency<br />
North Town Insurance<br />
NRG Insurance<br />
Obenland & Low Agency<br />
Otter Insurance<br />
Paravene Ins. Partners<br />
Phillips Insurance<br />
Plaza Insurance Agency<br />
ProStar Insurance<br />
Rockwell Ins. Group<br />
Rollo VanSlyke Ins. Agency<br />
Sears & Associates<br />
Simcoe Insurance<br />
Snapp & Son Insurance<br />
Stanford Insurance<br />
Sunset Insurance Agency<br />
Thornburgh Ins. Agency<br />
Wallace Insurance Consulting<br />
Wenner-Davis & Associates<br />
Insurance<br />
Wingert Ins. Agency<br />
IS IT<br />
COMP<br />
OR IS IT<br />
COLLISION?<br />
By Bill Wilson<br />
Not infrequently, an<br />
auto suffers a physical<br />
damage loss. <strong>The</strong>re’s no<br />
question that the loss is<br />
covered ... the only issue<br />
is whether the loss is<br />
covered as a collision or<br />
another-than-collision<br />
(comprehensive) loss.<br />
In this article, we’ll<br />
examine several “ASK<br />
AN EXPERT” claims,<br />
and we’ll show a simple<br />
(if incomplete) solution<br />
to this problem.<br />
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WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 17
Is it comp or is it collision? Is it live or is it Memorex? OK,<br />
I’m dating myself here, but the comprehensive vs. collision<br />
debate is one we hear often in auto claims. Here are some<br />
questions our “Ask an Expert” service has received:<br />
Q:<br />
“An insured was driving along the highway, the hood<br />
somehow became unhooked, flew up and smashed<br />
into the windshield causing $2,400 damage to the windshield<br />
and hood. What is it? Comp claim or collision?”<br />
Q:<br />
“A car was jacked up and the jack slipped, causing<br />
the car to fall to the ground and break the rear axle.<br />
<strong>The</strong> adjuster says the car collided/hit the ground and the<br />
collision deductible applies. True?”<br />
Q:<br />
“An insured, with the help of another person, was<br />
carrying a small refrigerator past (over the hood of)<br />
the car and put some deep scratches on the top of the hood<br />
as it passed over the car. <strong>The</strong> refrigerator did not leave the<br />
hands of the people carrying it when the loss occurred.<br />
Please let me know if you would interpret the policy to cover<br />
this loss under Collision or Other Than Collision.”<br />
Q:<br />
“A guy, discovering thieves on his loading dock, pulls<br />
his car across the exit in the fence to block them in.<br />
<strong>The</strong>y ram his car and escape. <strong>The</strong> adjuster said this was<br />
clearly a collision between two vehicles. It went to court and<br />
the court said it wasn’t.”<br />
Q:<br />
“One of our personal lines customers had an auto<br />
claim. <strong>The</strong> insured was driving down the highway and<br />
someone had spilled a large amount of paint in the road. <strong>The</strong><br />
insured unknowingly drove thru the paint and it splattered up<br />
onto the car. <strong>The</strong> insurance carrier wants to pay it as collision.<br />
<strong>The</strong> producer wants this to be ‘Other than Collision’ claiming<br />
the paint to be missiles or flying objects. Webster’s shows<br />
a missile as ‘an object thrown or projected so as to strike<br />
something at a distance.’ Have others had this issue?”<br />
Q:<br />
“Our insured drove through a puddle of paint from<br />
a can that had fallen off a truck and the car’s finish<br />
was damaged from the paint that sprayed up. <strong>The</strong> truck that<br />
lost the paint can was not identified and, therefore, they can’t<br />
go back to that entity. <strong>The</strong> company says this is a collision<br />
loss (collision with an object - the puddle of paint) and the<br />
agent contends it is a comprehensive loss. I can see both<br />
arguments - any thoughts?”<br />
Q:<br />
“If a rock or flying debris is kicked up by another<br />
vehicle or is just in the air for unknown reasons and<br />
hits a windshield, it is a comp claim. If it hits the hood or other<br />
part of the vehicle it is classified as a collision claim. Is there a<br />
law that specifically defines why the location of debris impact<br />
on the vehicle determines they type of loss? What is the<br />
reasoning for this? Any information would be appreciated.”<br />
A:<br />
While most physical damage claims can easily be<br />
categorized as Collision or Other Than Collision (i.e.,<br />
“comprehensive”), sometimes this isn’t as simple a matter as<br />
it would appear.<br />
Here’s what the ISO PP 00 01 01 05 Personal Auto Policy<br />
says:<br />
“Collision” means the upset of “your covered auto” or a<br />
“non-owned auto” or their impact with another vehicle or<br />
object.<br />
Loss caused by the following is considered other than<br />
“collision”:<br />
1. Missiles or falling objects;<br />
2. Fire;<br />
3. <strong>The</strong>ft or larceny;<br />
4. Explosion or earthquake;<br />
5. Windstorm;<br />
6. Hail, water or flood;<br />
7. Malicious mischief or vandalism;<br />
8. Riot or civil commotion;<br />
9. Contact with bird or animal; or<br />
10. Breakage of glass.<br />
If breakage of glass is caused by a “collision,” you may elect<br />
to have it considered a loss caused by “collision.”<br />
In a general sense, “collision” is a single named peril<br />
coverage, while “other than collision” is an all-risk coverage.<br />
If you can demonstrate that it isn’t a collision then, barring<br />
any exclusions in the policy, it must be a comprehensive<br />
loss.<br />
In the flying/falling hood claim above, our consensus was<br />
that this was not a collision. Since no other exclusions<br />
applied, it must therefore be a comprehensive loss. <strong>The</strong><br />
argument hinges around the “definition” of collision ...<br />
“impact with ANOTHER vehicle or object.” Since the hood<br />
is part of the subject vehicle, our argument is that the loss<br />
cannot be a collision since that would require the vehicle<br />
striking a secondary vehicle or object.<br />
This is similar to a court case a number of years ago. A car<br />
was jacked up on the driver’s side to change a flat tire. <strong>The</strong><br />
jack slipped, causing the vehicle to drop and break the rear<br />
axle – the low repair estimate was $800. <strong>The</strong> insurer wanted<br />
to apply a $200 collision deductible on the basis that the<br />
vehicle “collided” with the ground. <strong>The</strong> case went to court<br />
and the decision was that, since the passenger side tires<br />
were still in contact with the ground, the vehicle couldn’t<br />
collide with something that it was already in contact with. In<br />
fact, the court ruled that the vehicle was a falling object and<br />
ordered that the $100 comprehensive deductible applied.<br />
In the second claim cited above involving movement<br />
of a refrigerator, it becomes tougher to make a clear<br />
determination. When we submitted this “Ask an Expert”<br />
claim to our personal auto faculty, those responding voted<br />
4-2 for this being a comprehensive claim. <strong>The</strong> majority felt<br />
that this just wasn’t a “collision” as contemplated by the<br />
drafters of the policy.<br />
18<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
However, those voting for the loss being a collision claim,<br />
made the following argument:<br />
As I see it, this is a collision loss. <strong>The</strong> policy wording says<br />
impact with another object. Since it was being held at the<br />
time the incident occurred it would not be a falling object.<br />
Black’s Law Dictionary, 6th Edition defines collision as:<br />
“Striking together of two objects, one of which may be<br />
stationary. Act or instance of colliding; state of having<br />
collided. <strong>The</strong> term implies an impact or sudden contact of a<br />
moving body with an obstruction in its line of motion or one<br />
stationary and the other, no matter which, in motion.”<br />
As the occurrence is not one of the delineated perils<br />
excluded from collision and seems to fit a legal definition of<br />
an object in motion having an impact with another object, I<br />
say collision.<br />
So, again, this is one of those situations that can be argued<br />
either way. When either interpretation is reasonable,<br />
courts tend to side with the insured who did not draft<br />
the situationally ambiguous policy language. So if both<br />
arguments are plausible, I’d say that “justice” would be<br />
best served by charging the lower deductible for a<br />
comprehensive loss.<br />
<strong>The</strong>se claims are not isolated incidents. For example, in<br />
another claim, the insured was in the process of parking<br />
his car when the garage door “fell” on it. Being startled,<br />
he tried to slam on the brakes, but hit the gas instead<br />
and ran through the back wall of his garage. In this actual<br />
court case, this was deemed to be a comprehensive loss<br />
since the door, as a falling object, set off an uninterrupted<br />
sequence of events leading to the damages.<br />
In another case, an insured visited his favorite tavern until<br />
about 1 a.m., and then drove by the supermarket that<br />
he managed. He discovered a gang of thieves loading<br />
merchandise on a rear loading dock. He pulled his car<br />
across the open gate in the fence around the delivery<br />
area in order to block their exit and they rammed his car to<br />
escape. <strong>The</strong> insurer agreed to pay the loss, but wanted to<br />
apply the collision deductible. When the case went to court<br />
(yes, people will file suit over a relatively trivial difference in<br />
deductibles), the court ruled that this was a comprehensive<br />
claim ... an act of vandalism. (BTW, don’t forget that claims<br />
of this type could fall under UM PD if available in your state.)<br />
claim since the deductible is usually lower than the collision<br />
deductible and losses are usually not chargeable.<br />
Finally, with regard to the paint claims, we ran this by our<br />
VU faculty and got the following observations:<br />
FACULTY RESPONSE<br />
I guess market conditions are beginning to affect coverage<br />
interpretations. This should be a comprehensive or “other<br />
than collision” loss. Denting the car by running over a<br />
paint can in the road is a collision claim. Having your car<br />
get hit with overspray when someone paints nearby is<br />
a comprehensive loss. If the insured tripped carrying<br />
a bucket of paint and spilled it on the car, it would be a<br />
comprehensive loss.<br />
Collision is defined as “impact with another vehicle or<br />
object.” Characterizing the car’s contact with the paint as<br />
an “impact” is stretching the language a bit. One doesn’t<br />
normally “collide” with puddles, paint or otherwise. Similar<br />
claims that are paid under “other than collision”: (1) Cars<br />
that inadvertently drive into bodies of water and suffer<br />
water damage, (2) tree sap falls on the car damaging the<br />
finish, and (3) paint is damaged by “acid rain.” If the damage<br />
in direct and accidental and it’s not a “collision,” then it’s<br />
“other than collision.”<br />
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Online Quoting<br />
Continued on page 20 >><br />
On the question about why debris striking the windshield<br />
is a comp claim but striking another part of the body is a<br />
collision, the answer probably lies in the policy provision<br />
related to glass breakage. Glass breakage by any<br />
nonexcluded cause is usually considered a comprehensive<br />
claim; however, if caused by collision, the insured can elect<br />
to consider it a loss by collision, as specifically outlined in<br />
the policy excerpt above. This is to prevent the insurer from<br />
applying two deductibles: one for comprehensive (glass<br />
breakage); and one for collision (damage to the rest of the<br />
auto). Of course, if the only damage is to the glass, then<br />
the insured would want to consider it as a comprehensive<br />
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news and updates on<br />
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CONTACT:<br />
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800.234.7373<br />
Copyright © <strong>2018</strong> IPFS Corporation. All rights reserved.<br />
<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 19
Sometimes insured’s want their entire car repainted in<br />
situations like this, when it could probably be “buffed<br />
out.” Sometimes adjusters will take a position like this in<br />
response. Sometimes they just don’t know how it should<br />
be covered.<br />
FACULTY RESPONSE<br />
Since the damage was not to the tire, the point of any<br />
collision, but to the upper surfaces, which didn’t collide<br />
with the puddle itself, why not consider the various drops<br />
of paint missiles?<br />
FACULTY RESPONSE<br />
I’ve seen these types of losses paid as collision over the<br />
years when the can itself was hit and the paint released as<br />
a result of the car running over the can. On the other side I<br />
have seen losses involving cars who ran over either freshly<br />
painted road surfaces or spilled paint on the road paid as<br />
comp losses.<br />
FACULTY RESPONSE<br />
I don’t think you can “collide” with a puddle ... you run<br />
through it or over it. Also, collision requires contact with<br />
another vehicle or object ... I don’t think a puddle, in the<br />
normal sense, is an “object.” I’ve seen these types of claims<br />
paid as comprehensive losses for years. More important,<br />
collisions are usually “chargeable” from the standpoint<br />
of rating points because they are generally preventable<br />
or avoidable by the insured. Comprehensive claims (e.g.,<br />
“contact with a bird or animal”), on the other hand, are<br />
usually beyond the control of the insured. In a case like this,<br />
it’s unlikely that the insured could avoid the damage, so it<br />
doesn’t seem equitable to potentially charge the insured<br />
for this type of accident.<br />
FACULTY RESPONSE<br />
This is clearly an Other than Collision claim. <strong>The</strong> physical<br />
damage insuring agreement pays for “direct and accidental<br />
loss” to a covered auto. Loss is then split into two categories,<br />
Collision and Other than Collision. Collision is defined as<br />
the “upset” or “impact with another vehicle or object.” <strong>The</strong><br />
policy then goes on to identify several types of losses like<br />
fire, vandalism and falling objects that will be considered<br />
“Other than Collision,” even though some of them involve<br />
impact with an object. Nowhere does the policy say that<br />
the 10 listed OTC perils are the only losses that will be<br />
considered OTC. Since the insuring agreement pays for<br />
all direct loss, losses that aren’t don’t involve a collision<br />
would clearly be “other than collision.” To characterize the<br />
splattering of paint as a “collision” is ludicrous.<br />
In a similar claim, an insured was following a state highway<br />
truck spraying de-icing chemical on the roadway. <strong>The</strong><br />
de-icing chemical reacted with the insured’s expensive<br />
aluminum alloy wheels, pitting and corroding them in a<br />
matter of minutes. <strong>The</strong> company paid under “other than<br />
collision,” even though no listed peril applied.<br />
This mistake happens a lot. Evidently many adjusters<br />
think that for something to be considered “other than<br />
collision” it has to be on the list of 10 OTC perils. It<br />
doesn’t, as explained in another Virtual University article,<br />
“Is Comprehensive Coverage All Risk or Named Perils?”<br />
FACULTY RESPONSE<br />
“Collision” is usually defined as the upset of your<br />
covered auto or its impact with another vehicle or object.<br />
Any direct loss, not otherwise excluded, that does not<br />
meet the collision definition is considered other than<br />
collision (aka comp). My dictionary defines “impact” as:<br />
1. the striking of one body against another; 2. the force<br />
of such a striking; 3. to collide with; strike forcefully; or<br />
4. to have impact or make contact forcefully. It doesn’t<br />
sound like the vehicle “impacted” the paint. If the<br />
insured drove under a bridge that was being painted<br />
and the vehicle was damaged by paint spray, it would<br />
be a comprehensive loss. I think the adjuster needs to<br />
take another look at this and pay it as a comp claim.<br />
So, what can one do to avoid these disagreements? <strong>The</strong><br />
answer is simple, though it flies in the face of tradition. Use<br />
the same deductible amount for both comp and collision<br />
coverages. Admittedly this doesn’t solve the potential<br />
problem of most collision claims being “chargeable”<br />
accidents compared to most comprehensive claims, but<br />
the frequent litigation most often arises simply from the<br />
difference in deductibles ... believe it or not.<br />
Reprinted with permission from IIABA’s Virtual University.<br />
20<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>
2019 Food Lifeline Volunteer Afternoon<br />
& Networking Reception<br />
Let’s help end hunger in Western <strong>Washington</strong>!<br />
Who: All Industry & guests<br />
What: IIABW’s Young Agents 2019 Lifeline Volunteer Afternoon and Networking Reception<br />
Where: Volunteer: Food Lifeline Hunger Solution Center, 815 S 96 th St., Seattle<br />
Reception: <strong>The</strong> Rock Wood Fired Pizza & Spirits, Renton Landing, 830 N 10 th St, Renton<br />
When: Thursday, March 7th, 2019<br />
Cost: Volunteer: Free from 1:30pm – 4:00pm (limited spaces available so sign up early!)<br />
Reception: $25 per person (includes appetizers) from 4:30 – 6:30 pm<br />
Two ways to help! Join us to volunteer, come to the reception, or both.<br />
We will be collecting donations at the reception that will go directly to Food Lifeline.<br />
Register online at www.wainsurance.org or complete/return this form by 2/27/19<br />
Name(s)_____________________________________________________ volunteer____ reception____<br />
Email address(es)_______________________________________________________________________<br />
Agency/Company Name_________________________________________________________________<br />
__ Check payable to IIABW<br />
__ Credit Card: (pick one) __ Visa __ MasterCard ____________________________________________<br />
Exp date:____/___/___ Security Code (on back of card) __________<br />
Cardholder Name _____________________________________________________________________<br />
Billing Address for credit cardholder: ______________________________________________________<br />
Total paid___________<br />
Mail To: IIABW, 11911 NE 1st St, Suite B103, Bellevue, WA 98005; or Fax To: (425) 649-8573<br />
Questions: Suzanne Arnett (425) 649-0102; ext 224 sarnett@wainsurance.org<br />
<strong>Big</strong> <strong>Washington</strong> WINTER <strong>2018</strong> 21
IIABW<br />
IIABW offers the choice a dozen 3 hour CE seminars each month on timely<br />
topics taught by some of the industry’s premier instructors. All webinars are<br />
live so you can ask questions and no exam is required. Go to our website<br />
(www.wainsurance.org) and click on the Education/Webinars tab.<br />
January Webinars<br />
1/8 Commercial General Liability<br />
Coverages<br />
1/10 E&O: Roadmap to Policy<br />
Analysis - Part 1 & 2<br />
1/14 Business Auto Coverages<br />
1/15 Workers’ Compensation<br />
1/16 Farm Liability Coverages<br />
1/17 Ethical Dilemmas ... Making the<br />
Right Choices<br />
1/23 Liability Issues in Personal<br />
Lines Policies<br />
1/24 Cyber Liability<br />
1/28 10 Things Every Commercial<br />
Lines Agent Ought to Know<br />
1/29 Aging Parents and Insurance<br />
Decisions<br />
1/30 Personal Auto Policy<br />
February Webinars<br />
2/5 E&O: Roadmap to Policy<br />
Analysis - Part 1 & 2<br />
2/6 Condominiums<br />
2/7 Contractual Liability ...<br />
Separating Fact from Fiction<br />
2/11 Insuring Toys and Collectibles<br />
2/13 Life Insurance ... Benefits for<br />
the Living<br />
2/19 Insuring Trusts - Protecting Your<br />
Client’s Wishes<br />
2/19 Ethics - Walking a Straight Line<br />
2/20 Additional Insureds and<br />
Certificates of Insurance<br />
2/21 Fiduciary Liability, ERISA<br />
Bonding, and Employee<br />
Benefits Liability<br />
2/25 Dispelling the Myths of<br />
Workers’ Compensation<br />
2/27 Homeowners Hot Topics ...<br />
What You Need to Know<br />
March Webinars<br />
3/6 Top 10 Personal Lines<br />
Coverages & Current Issues<br />
3/7 Protecting Your Most Valuable<br />
Asset<br />
3/12 E&O: Roadmap to Policy<br />
Analysis - Part 1 & 2<br />
3/14 Business Auto Coverages<br />
3/18 Commercial Property<br />
Coverages<br />
3/19 Ethics and Agent Liability<br />
3/20 Liability Issues in Personal<br />
Lines Policies<br />
3/21 Farm Vehicle and Equipment<br />
Coverages<br />
3/26 <strong>The</strong> Importance of Crime<br />
Insurance<br />
3/28 Businessowners Policy (BOP)<br />
April Webinars<br />
4/9 Aging Parents and Insurance<br />
Decisions<br />
4/10 Cyber Liability<br />
4/11 Life Insurance ... Benefits for<br />
the Living<br />
4/15 Commercial General Liability<br />
Coverages<br />
4/16 E&O: Roadmap to Policy<br />
Analysis - Part 1 & 2<br />
4/17 Ethics and the Law<br />
4/22 Who Is An Insured<br />
4/23 Farm Property Coverages<br />
4/24 Condominiums<br />
4/25 Workers’ Compensation<br />
4/29 Insuring Hobby and Small<br />
Farms
Thoughtful is<br />
Thoughtful is giving agents<br />
tools to succeed.<br />
giving our agents<br />
We’re proud to announce the Marketing Playbook. Our latest innovation to help agents<br />
strengthen<br />
tools<br />
relationships with<br />
to<br />
clients and prospects.<br />
succeed.<br />
An interactive hub, the Marketing Playbook give agents access to a library of content that<br />
can be shared via email or social media at the click of a button.<br />
Giving agents what they need to be successful is how thoughtful insurance is done. Start<br />
using the Marketing Playbook today. Visit, playbook.mutualofenumclaw.com.<br />
We’re proud to announce the Marketing Playbook, our latest innovation to help<br />
agents strengthen relationships with clients and prospects. An interactive hub,<br />
the Marketing Playbook contains our entire library of brochures, infographics,<br />
videos and more, in one organized, easy-to-use place.<br />
Giving agents what they need to be successful at helping others is how<br />
thoughtful insurance is done. Visit playbook.mutualofenumclaw.com to<br />
learn more.
Your clients are unique.<br />
<strong>The</strong>ir coverage should be, too.<br />
At Liberty Mutual Insurance, we know that your clients have specific needs. As the<br />
#1 preferred business Insurer,* we take the time to work with you to understand<br />
them better — then build tailored coverage that’s as unique as they are. For more<br />
information, contact your territory manager or visit LibertyMutualGroup.com/Business.<br />
We are proud to support the Independent Insurance Agents & Brokers of <strong>Washington</strong>.<br />
24<br />
*Based on 2016 survey of business insurance buyers on preference of national carriers sold via independent agents.<br />
© 2017 Liberty Mutual Insurance. Insurance underwritten by Liberty Mutual Insurance Co., Boston, MA, or its affiliates or subsidiaries.<br />
WINTER <strong>2018</strong> <strong>Big</strong> <strong>Washington</strong>