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Top 20<br />
Canada , s<br />
FEATURE<br />
TOP 20 VS. THE OVERALL MARKET<br />
13.2%<br />
Rest of the<br />
industry<br />
86.8%<br />
Top 20 Retail<br />
Groups<br />
2017<br />
Top 20 Retail Groups $41,883<br />
Rest of the Industry $6,350<br />
Total Industry $48,233<br />
Market Share of Top 20 86.8%<br />
• The Top 20 retail groups managed<br />
to increase their overall share of the<br />
Canadian home improvement market by a<br />
small margin, from 86.4 percent in 2016.<br />
RANKING OF THE BUYING GROUPS BY SALES ($MILLIONS)<br />
Buying Group 2017<br />
Home Hardware Stores* $4,307<br />
ILDC** $3,928<br />
TIMBER MART $2,935<br />
Castle $2,073<br />
Sexton Group $2,070<br />
Groupe BMR $1,240<br />
Delroc Industries $743<br />
TORBSA $408<br />
Rest of the Industry $31,769<br />
* Home Hardware’s home centre and building centre dealers only.<br />
** ILDC’s sales here include BMR, which is also a member of ILDC.<br />
• Home Hardware is not strictly a buying<br />
group, but in fact a dealer-owned cooperative.<br />
However, its stores that sell<br />
building materials (Home Hardware<br />
Building Centres and Home Building<br />
Centres) act as a buying group to<br />
negotiate those purchases. Therefore,<br />
the company is included here.<br />
• Among what we recognize as traditional<br />
LBM buying groups, ILDC ranks as number<br />
one, with TIMBER MART as number two.<br />
BUYING GROUP SALES YEAR-OVER-YEAR ($MILLIONS)<br />
Buying Group 2016 2017 Change<br />
Groupe BMR* $1,200 $1,240 3.3%<br />
Castle Building Centres $1,950 $2,073 6.3%<br />
Delroc Industries $713 $743 4.2%<br />
Home Hardware Stores** $4,114 $4,307 4.7%<br />
ILDC $3,800 $3,928 3.4%<br />
Sexton Group $1,800 $2,070 15.0%<br />
TIMBER MART $2,800 $2,935 4.8%<br />
TORBSA $371 $408 10.0%<br />
TOTAL $15,548 $16,464 5.9%<br />
* BMR’s sales are not included in the total, to avoid double counting, as it is also a member of ILDC.<br />
** Home Hardware’s home centre and building centre dealers only.<br />
has targeted the lucrative young adult customer.<br />
With this brand-new marketing<br />
slogan and a shift from product to project<br />
promotion, as well as an emphasis on its<br />
Canadian-owned and operated status, the<br />
co-op hopes to increase its popularity with<br />
a new generation.<br />
Canadian Tire has made a few attempts<br />
to refine its loyalty program over the last<br />
few years, only to find resistance from<br />
Canadians. The company’s new digital<br />
rewards program, Triangle Rewards,<br />
doesn’t replace the paper money, but it<br />
now offers shoppers the ability to acquire<br />
points digitally and use them across the<br />
company’s many divisions—Canadian<br />
Tire, Sport Chek, and participating Mark’s<br />
and Atmosphere locations.<br />
For its part, Lowe’s has been working to<br />
sort out its plans for the assortment of banners<br />
it acquired when it purchased RONA.<br />
The company announced earlier this year<br />
the conversion of its Marcil stores to the<br />
RONA banner. The stores, known for catering<br />
to a mix of DIY and contractor customers,<br />
will fit into RONA’s format for its small<br />
to medium-sized building centres, known<br />
internally as “proximity stores”. While the<br />
move reflects a common direction taken<br />
by many companies to unify their brand<br />
with fewer banners, it also points to Lowe’s<br />
commitment to continue to support the<br />
RONA banner, at least in Quebec, where it<br />
remains dominant.<br />
IT’S ALL ABOUT OMNI-CHANNEL<br />
This past year also brought a big push from<br />
each of the top four to refine their omnichannel<br />
offerings. Home Depot headquarters<br />
in Atlanta have been investing<br />
considerable resources in the company’s<br />
online initiatives. The company also plans<br />
to build seven e-commerce fulfillment<br />
centres to help speed up deliveries to customers’<br />
homes or job sites and hire 1,000<br />
technology professionals—including 100<br />
in Canada—over the next year. It’s part of<br />
an $11 billion overall plan to re-engineer<br />
28 THIRD QUARTER / 2018<br />
Hardlines Home Improvement Quarterly<br />
www.hardlines.ca