SBM magazine / 11-2018

Event
At ING Bank Śląski we talked about agile way of working, launched in
SME/MC Division in 2017 and also about digital processes for business
customers, starting from the purely online customer’s onboarding and
opening current account till signing the loan agreement and selling
insurances digitally via the online banking system – ING Business.
The presentation focused on Relationship model for SMEs in Raiffeisen
Polbank and sharing the experience in building knowledge and sales
competency framework was very valuable and interactive.
Marcin Kryszeń (ING Bank Śląski)
Adam Walendziewski (ING Bank Śląski)
From left to right: Wojciech Rudzinski, Jan Czeremcha,
Grzegorz Chrzanowski (Raiffeisen Polbank)
Citi Handlowy shared with the group main processes and products they have
for business customers: lending products, cash management products, FX.
mBank, among other topics, showed their process of business registration
of through Bank’s online banking system, online banking system itself,
mobile banking, credit process and mAccounting.
Michał Kozubowski
(Citi Handlowy)
During the presentaion at mBank
During the visit to mBank
Joanna Ratajczyk
(Citi Handlowy)
We talked about working with agricultural customers during a visit to
Agri Hub at BGŻ BNP Paribas Bank. Read about the Hub and how BGŻ
BNP Paribas approaches farmers in the interview with Bartosz Urbaniak.
Maciej Zurawek
(Citi Handlowy)
BOŚ Bank shared their experience in financing pro-ecological projects of
business customers and how they approach business customers.
During the visit at BGŻ BNP Paribas Bank
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mor photos on the Tour
SMALL BUSINESS BANKING MAGAZINE
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