TalkTalk York’s Ultra Fibre Optic Sales Brochure

ycsauce

Ultra Fibre Optic is York’s state of the art full fibre network. It brings a full fibre connection from the exchange directly into your home.

Full fibre internet

that’s 20x faster

than average fibre

Only in

York


Full fibre all the way into

your home or business

Ultra Fibre Optic is York’s state of the art full fibre network. It brings a full fibre connection

from the exchange directly into your home, unlike other fibre broadband that uses old

copper phone wires for part of the way.

Full fibre delivers a new level of reliability so everyone gets the best performance even

when they’re online together – with no caps, or slow-downs even at peak times.

Full fibre all the way into

your home or business

Ultra Fibre Optic right into your home

UFO Cabinet Your Street Your Home

UFO

Exchange

Openreach

Pole

Street Ports

Get up to speed at talktalk.co.uk/ufo or call 0800 230 0219

2


The only broadband

you’ll ever need.

York’s UFO makes downloading, streaming, and even uploading lightning fast and super

smooth, this stronger, more powerful connection is guaranteed to withstand all the

usage you can throw at it - now and for all the years to come.

HD or even 4K movies

ready to roll before your

popcorn’s popped

An album downloaded

before you’ve found

the headphones

Your holiday pics

on Facebook before

you’ve unpacked

your toothbrush

Proud winners of the uSwitch Most Popular

Broadband Provider Award 2019

We’d like to give a big thanks to everyone in Britain that voted us uSwitch Most Popular

Broadband Provider 2019 and are proud to add it to our list of accolades.

3


Ultrafast

York’s UFO’s full fibre connection brings ultrafast speeds of more than 900Mb into your home

or business. That’s 20x faster than the UK’s average fibre, so you’ll always get the best speed

that your phones, TV’s, laptops and tablets can handle.

UFO stays ultrafast no matter how many devices are connected or how many people are

using the internet at once. With UFO everyone can be online at the same time with no slowing

down or buffering - even over Wi-Fi. For the fastest speeds connect your device by an

ethernet cable.

More than 900Mbps. Now that’s ultrafast.

York's Ultra Fibre Optic from TalkTalk more than 900Mbps

Virgin Vivid 350 average 362Mbps

BT Superfast Fibre 2 average 67Mbps

4


We’ve even made

it easy to install.

Getting tomorrow’s internet today couldn’t be easier. We do everything for you in one

flexible appointment – we’ll even do weekends.

Our specialist engineers work with you to plan the best route across your garden or drive

to connect your home to the fibre in your street or from the Openreach pole. This usually

means digging a small trench (they’ll put everything back as they found it) or could mean

bringing the fibre overhead. They’ll also work with you to agree what goes where inside your

home. They won’t leave until you’re running ultrafast on all your devices.

Ultra Fibre Optic in home set-up

UFO

Home Port

UFO

Wi-Fi Hub

Two free power

sockets required

UFO

Phone Port

Outside your home

Inside your home

Get up to speed at talktalk.co.uk/ufo or call 0800 230 0219

5


Full fibre facts

Did you know?

140km

of fibre is already

laid in York, hundreds

more to come

1000Mb

1 Gigabit 20x faster

than the UK’s

average fibre

York has the fastest

broadband speeds in

the UK at 128.9Mb

compared to the

national average of

44.6Mb^^

The average home buyer

would be willing to offer

an extra £6,500 on

a property guaranteed

to have excellent

broadband speed ‡

Changes in the

temperature, rainfall

or storms do not

affect fibre optics

in the same way they

do in copper lines

Low energy fibre

Electricity used to light

up fibre is significantly

less than needed for

copper or cables

only 3% of homes

and small businesses

in England have

access to full fibre

services compared

to 21% in France †† and

97% in Japan~~

Fibre Optics are strands

of glass 1/10th the

thickness of a human

hair. They transmit data

through light signals

6

^^The House of Commons Library, using information provided by Ofcom, has revealed that this work means York Outer constituency already has the fastest broadband

speeds in the UK at 128.9Mb/s and York Central has the second fastest at 82.4Mb/s compared to the national average of 44.6Mb/s. †† European Commission Broadband

Coverage in Europe Report 2016. ~~From Ofcom’s International Communications Market Report 2016. ‡ According to a survey of 2,700 British home buyers conducted

by broadbanddeals.co.uk


Here’s what our

customers are saying...

“Absolutely incredible I’m hitting

999mbps. That’s while I’m playing

games, downloading in-game

updates, my children are on their

iPads plus Netflix being watched.”

Lyndon, busy online family, York

“Everyone can

be online at the

same time”

“My system no longer groans when

I send large files. It’s given me

instant future-proofing.”

Will, home business owner,

Clifton Moor

“...Flawless broadband

connection”

“Quick and easy installation… Flawless

broadband connection, with amazing

upload speeds and no buffering even

when everyone’s online. And for less

than half the monthly price we were

paying for BT.”

Chris, moderate online family,

Huntington

“It’s made a huge difference to our

lives. Everyone can be online at the

same time.”

Selina, mum of 4, Rawcliffe

7


Get a Wi-Fi signal that can’t be beaten

by the other big broadband providers

To get the most out of your Ultra Fibre Optic connection, you need a Wi-Fi router that’s got the

power to keep up

Thankfully, our game-changing Wi-Fi Hub is here to help. Packed with the latest tech, it will

break through interference, pinpoint your devices and direct its signal their way

So you can enjoy a seriously strong Wi-Fi connection you can count on, in more corners of

your home

Usually £120, our all-new Wi-Fi Hub comes included with UFO

8


York’s Ultra Fibre Optic Packages

Brilliantly priced internet that lives up to the hype is on your doorstep. Connect your home or

business to York’s UFO and you can enjoy full fibre that’s powerfully resilient and reliably fast.

We’ve got a package to suit you.

Full fibre

connection – more

than 900Mb

20x faster than

the UK’s average

fibre

Totally unlimited

internet usage

Online security

features

NEW Wi-Fi

Hub included

UFO for your home

Fix your price for the length of your contract, guaranteed

Visit talktalk.co.uk/ufo

for the latest offers

No set-up fee

No in-contract broadband price rises

Add TalkTalk TV

Stream all your devices at the same time

UFO with more flexibility

Take it one month at a time

£33.50

a month including line rental

+£30 set-up fee

One month contract

Add TalkTalk TV

Stream all your devices at the same time

9


Create your own world of entertainment

Add TalkTalk TV to your York’s UFO for £4 a month

Sports fans, movie buffs, boxset addicts – everyone can get the entertainment they love straight to their TV.

TalkTalk TV box*

TalkTalk TV box – Pause & rewind

live TV

Add and remove channels a month

at a time including Sky Sports and Sky

Cinema with our flexible Boosts

All the best on-demand players,

including BBC iPlayer and All 4

Rent the biggest blockbusters from

the TalkTalk TV Store

TalkTalk TV Plus box*

TalkTalk TV Plus box – Pause, rewind

& record up to 180 hours of TV

Add and remove channels a month

at a time including Sky Sports and Sky

Cinema with our flexible Boosts

All the best on-demand players,

including BBC iPlayer and All 4

Up to 80 free channels and 6 to

entertainment channels from Sky

Rent the biggest blockbusters from

the TalkTalk TV Store

*One-off TV Box cost applies

10


TV Boosts

Our flexible TV Boosts let you add and remove extra entertainment to your package a month at a time.

TV Select

Entertainment

Kids

Asian TV

15 of the nation’s

favourite channels

With over 30 channels

to choose from the

Entertainment boost has

something for all the family

Entertain the tots and

tweens and teens with top

rated UK kids channels

Bollywood blockbusters

& TV channels

Sky Sports

8 channels

dedicated to sport

Sky Cinema

Over 1,000 movies to

watch on demand and

a new premier everyday

BoxNation

Britain’s only 24/7

boxing channel

11


You can tailor your packages

with calls and security features.

You can add or remove these flexible Boosts a month at a time.

Add Landline Calls

Unlimited UK Calls

Unlimited calls to UK mobiles and landlines. If you use your home

phone more than 2 minutes a day, this Boost will save you money

International Saver

Discounted rates on all your international calls, so no matter where

in the world you need to call you’ll save money

International Extra

1000 landline minutes to 50 countries, meaning it’s no longer

expensive to keep in touch with people all over the world

International Max

1000 mobile and landline minutes to 50 international destinations

Add Security Features

SuperSafe

Award winning online protection for your mobiles, tablets and

computers. Protection for up to 8 of your devices.

Get up to speed at talktalk.co.uk/ufo or call 0800 230 0219

12


With My Account you’re

always in control.

My Account is your control centre for your UFO account. You can even download

the My TalkTalk app so you can do loads of useful stuff on the move too.

Manage your account

Track your order

Manage your security settings

View and download bills

Add or remove Boosts

Troubleshoot and report

issues with your service

Download now on up to 5 devices – available on iOS & most Android devices.

Get up to speed at talktalk.co.uk/ufo or call 0800 230 0219

13


Get up to speed on York’s UFO...

Watch how we install full fibre into your home:

talktalk.co.uk/ufoeasyinstall

Find out about York’s UFO:

talktalk.co.uk/allaboutufo

What our customers think:

talktalk.co.uk/ufocustomers

Keep up-to-date on Facebook:

TalkTalkUFOYork

YUFOSALES0219

York’s Ultra Fibre Optic for your home: Check our website for latest deals at talktalk.co.uk/ufo. Wi-Fi Hub limited to one per household. York’s Ultra Fibre Optic with more flexibility: £33.50/month including line rental, £30 one off set-up

fee applies, that covers everything needed to get the service up and running, including the cost of the engineer visit. 1 month min. term. York’s UFO capability: The UFO connection is 1Gb (1000Mb). Obtainable speeds are subject to the

capability of your device, your home environment and the number of connected devices in your home. For maximum speeds, connect via an Ethernet cable. 20x faster than the UK’s average fibre: York’s Ultra Fibre Optic from TalkTalk delivers

speeds more than 900Mb/s compared to the UK average Fibre broadband (FTTC) download speed (44.9Mb/s) from OFCOM UK Home Broadband Performance report November 2016. Includes: line rental charges; unlimited calls between

TalkTalk landlines up to 180 minutes; anti-virus protection for one device; and access to TalkTalk TV Store, Netflix and BT Sport (at an additional cost). Unless you have a Call Boost, all calls are charged at the standard rate of 16ppm for UK

Landlines. Access charge of 12.5ppm for calls to 084, 087, 09 and 118 numbers. All other chargeable calls are subject to a connection fee of 23p. All plans are subject to certain conditions (including location) and you need to pay by Direct

Debit. TalkTalk TV: (£4 per month) brings together all your favourite content, in one simple to use experience. Features pause and rewind (for up to 30 minutes), access to over 80 Freeview channels with 15 in HD and 7 day catch up (available

for certain channels only and not all programmes available on channels where catch up is available), and access to TV Boosts, Netflix and BT Sport (all available at an additional cost to your package) and on demand content. Freeview channels

are subject to location and other factors. Please see Freeview for more information. You need to connect your TalkTalk TV Box to the internet and your TV aerial. TV Boosts: Monthly Boost charges are additional to your York’s UFO Plan and

are subject to change. All Boosts have minimum duration of 1 month. Once added, you’ll continue to receive the Boost until you opt-out or your broadband service ends (we need 48 hours’ notice to terminate). We’ll have the Boost activated

as soon as possible but will confirm when it goes live with an activation email. Boosts are billed in advance. Channel availability will depend on where you live, how strong your broadband signal is, and your TV aerial reception. Channels may

be subject to change. In order to receive Freeview channels you need a working TV aerial. Calling Boosts: Monthly Boost charges are additional to your Fixed Price Plan and are subject to change. All Boosts have minimum duration of 1 month.

Once added, you’ll continue to receive the Boost until you opt-out or your broadband service ends (we need 48 hours’ notice to terminate). We’ll have the Boost activated as soon as possible but will confirm when it goes live with an activation

email. Boosts are billed in advance. International Saver Calling Boost: Applies to international calls made to standard price landline and mobile numbers, and excludes calls to international premium satellite and non-geographic numbers.

Visit the website for the list of destinations the Boost applies to. A per call connection fee applies. International Extra Calling Boost: 1000 inclusive anytime minutes to 50 international destinations plus the Channel Islands. Applies to calls made

to standard price landline numbers, and excludes calls to international premium satellite and non-geographic numbers. Visit the website for list of destinations the Boost applies to. If you go over your allowance you’ll be charged at a discounted

rate. All non-inclusive international landline and mobile calls will be charged at a discounted rate with a per call connection fee applies. International Max Calling Boost: 1000 inclusive anytime minutes to 50 international destinations plus

the Channel Islands. Applies to calls made to standard price landline and mobile numbers, and excludes calls to international premium satellite calls and non-geographic numbers. Visit the website for the list of destinations the Boost applies to.

If you go over your allowance you’ll be charged at a discounted rate. All non-inclusive international landline and mobile calls will be charged at a discounted rate with a per call connection fee applies. Unlimited UK Calling Boost: Unlimited calls

to UK landline numbers starting 01, 02, 03, and standard UK mobile numbers only (excluding 070 and 076). Excludes calls to the Channel Islands, dial-up internet, indirect access, premium mobile services & all other numbers. The maximum

call time is 60 minutes per call. For full terms and conditions go to: www.talktalk.co.uk/ufo-broadband. TalkTalk Telecom Limited. Registered office: 11 Evesham Street, London W11 4AR. Registered in England. Company number 4633015.

More magazines by this user