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Spa Executive |Issue 5 | April 2019

Are we as open and inclusive as we could be in the spa and wellness industry? Or are we stuck in our ways? Patrick Huey, who is on Spa Executive’s cover this month, told us that when it comes to diversity, “we have made great strides in educating the public about the importance of what we do, but we have not been able to have the ranks of our leaders reflect the changing demographics of our world.” Openness and inclusion aren’t limited to diversity. They’re themes that run throughout our other interviews with Eric Stephenson, of Elements Massage, and Stephanie Rest, of Caribbean WE, both of whom we spoke with about recruiting, retaining, and managing team members. These interviews provide those new ideas and food for thought that can help us all build relationships and improve our business practices.

Are we as open and inclusive as we could be in the spa and wellness industry? Or are we stuck in our ways?

Patrick Huey, who is on Spa Executive’s cover this month, told us that when it comes to diversity, “we have made great strides in educating the public about the importance of what we do, but we have not been able to have the ranks of our leaders reflect the changing demographics of our world.”

Openness and inclusion aren’t limited to diversity. They’re themes that run throughout our other interviews with Eric Stephenson, of Elements Massage, and Stephanie Rest, of Caribbean WE, both of whom we spoke with about recruiting, retaining, and managing team members.

These interviews provide those new ideas and food for thought that can help us all build relationships and improve our business practices.

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Montage’s<br />

Patrick H<br />

The need for more diversity in<br />

Patrick Huey is the Corporate <strong>Spa</strong> Director<br />

for Montage Resorts International. He is<br />

responsible for the brand visions for seven<br />

current and eight opening spas for <strong>Spa</strong><br />

Montage and <strong>Spa</strong> Pendry.<br />

Mr. Huey has over 20 years of experience in<br />

the hospitality and spa industries. He has<br />

served as Group Director of <strong>Spa</strong>s - Asia for<br />

M<strong>Spa</strong> at Minor Hotels International;<br />

Corporate Director of <strong>Spa</strong>, Fitness and Tennis<br />

for Sandals Resorts International; and<br />

Corporate <strong>Spa</strong> Director for Viceroy Hotel<br />

Group.<br />

Mr. Huey boasts an eclectic and impressive<br />

array of skills, and holds a Master of Fine Arts<br />

from Yale University in Acting, and a Bachelor<br />

of Arts from Vanderbilt University in<br />

Creative/Nonfiction Writing, English Literature<br />

and Theatre. He also serves on the<br />

International SPA Association’s (ISPA) Board<br />

of Directors.<br />

<strong>Spa</strong> <strong>Executive</strong> spoke with Patrick Huey<br />

about the need for more diversity in spa, and<br />

about his ideas for solving the industry’s<br />

infamous staffing problem.<br />

Can you tell us a bit about your<br />

career history and how you came<br />

to be where you are today?<br />

When I graduated from university, I moved to<br />

New York City to pursue an acting career. To<br />

support myself, I got a job as a bellman at the<br />

Royalton Hotel, which was part of a group of<br />

hotels that included Paramount and<br />

Morgans. These were owned and operated<br />

by Ian Schrager, of Studio 54 fame. For five<br />

years, I worked for Ian Schrager’s Hotels in<br />

several capacities – Maitre d’, Assistant<br />

Restaurant Manager, Night Auditor, Front<br />

Desk. When I moved to Los Angeles to<br />

continue acting, I wound up working as a<br />

receptionist at the Westin Century Plaza<br />

Hotel, which at that time was complexed with<br />

the St. Regis Hotel. This was the beginning of<br />

my spa career.<br />

In 2008, I was appointed the opening <strong>Spa</strong><br />

Director for the Viceroy Miami at Icon Brickell.<br />

Liz Clayton, the Corporate <strong>Spa</strong> Director for<br />

Viceroy at this time – had recommended me<br />

for the position. She and I met when I worked<br />

at the Westin Century Plaza and she was the<br />

<strong>Spa</strong> Director for the St. Regis Hotel. When<br />

she left Viceroy in 2009, I filled the Corporate<br />

<strong>Spa</strong> Director position, and for the last 10<br />

years, I have been working at the corporate<br />

level.<br />

You said in an interview that spa<br />

needs more diversity, particularly<br />

in leadership. Can you please tell<br />

us a bit more about that?<br />

A few years ago, the ballet world was faced<br />

with the question of where were its Black<br />

Swans, and this generated much<br />

conversation in the dance and art worlds in<br />

New York. We are in a similar situation in the<br />

spa industry, where we have made great<br />

strides in educating the public about the<br />

importance of what we do, but we have not<br />

been able to have the ranks of our leaders<br />

reflect the changing demographics of our<br />

world.<br />

These issues of diversity challenge most<br />

industries, because the answers to gender,<br />

racial, ethnic, and religious diversity are not<br />

prescriptive. They are quite complex. We can<br />

start by creating dialogue and raising<br />

awareness.<br />

07 | <strong>Spa</strong> <strong>Executive</strong> Spotlight

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