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CM magazine May 2019

The CICM magazine for consumer and commercial credit professionals

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OPINION<br />

BOY BURGLAR<br />

A tale of a young lad’s first job,<br />

a misplaced set of keys and the<br />

King’s funeral.<br />

AUTHOR – Derek Scott FCI<strong>CM</strong><br />

MANY moons ago I wrote<br />

an article in Credit<br />

Management entitled<br />

The Office Boy from Hell,<br />

which described my first<br />

job as an office boy in<br />

a chartered accountants. I was just over 15<br />

years old and without any qualifications, but<br />

at least numerate and reasonably literate.<br />

Unfortunately, I was not yet in working mode<br />

and lived up to the title of the article.<br />

The senior partner when he offered me<br />

the position said I was lucky to be earning 35<br />

shillings a week and should begin paying him<br />

back for the opportunity by learning double<br />

entry book keeping and basic accounting.<br />

My basic tasks also included making the tea,<br />

sorting the post and running errands including<br />

lighting his fire in the winter.<br />

The latter job was early each morning<br />

starting with old newspapers, kindling, and<br />

coal. This was stored in the basement and had to<br />

be carried up four floors. In a way the basement<br />

was my kingdom, as no one else ever went down<br />

there. It had several rooms used previously for<br />

storage and I found some interesting bits down<br />

there. I remember a large pile of letters which<br />

seemed to relate to a ‘breach of promise’ case<br />

at the time of King George V (all the envelopes<br />

had his stamps on them). It was a Georgian<br />

house in what was known as Solicitor’s Row.<br />

In fact, we coincidentally shared the premises<br />

with a solicitor.<br />

FUNERAL FIGURES<br />

I had been with the practice about two years<br />

when I lost the key to the back door. At that<br />

time I found myself in the senior partner’s<br />

bad books as I had missed a nought in a set of<br />

accounts, so one important figure read £4,000<br />

instead of £40,000! As it happened it was a<br />

funeral director’s and when these incorrect<br />

details were read out by my boss, the director’s<br />

nearly became their own clients! I dare not<br />

tell anyone about the key, but I was fortunate<br />

the solicitor was always an early bird so I was<br />

still able to get in. The real problem was yet to<br />

come.<br />

In 1952 King George VI passed away and as a<br />

mark of respect on the day of the funeral both<br />

the solicitor and ourselves decided to close, so<br />

luck was with me. However, I still had not found<br />

the key. Two years later, a second funeral was to<br />

prove my Achilles heel. In 1954, the late Prime<br />

Minister Winston Churchill died, the solicitors<br />

again decided to close, but we did not.<br />

I now had a real problem but as they say<br />

‘necessity is the mother of invention’, so there<br />

must surely be a solution to this situation. The<br />

one part of the building which was my domain<br />

was the offices basement. Apart from the coal<br />

bunker there were two more rooms. It had<br />

presumably been used as storage from before<br />

the second world war. The neglect showed<br />

it was damp, there was mildew everywhere,<br />

the paint had peeled off, and any wood was<br />

crumbling thanks to dry rot. The largest room<br />

was at the front which had an alcove under the<br />

front steps to the building.<br />

WINDOW OF OPPORTUNITY<br />

In the alcove was a small window which looked<br />

out on a little yard with railings topping a low<br />

wall. To my surprise the window opened and<br />

closed without any difficulty. One important<br />

draw back was that there were two bars. I found<br />

the wood around the bars also had dry rot,<br />

and as in those days I was still of slim stature<br />

removing a single bar would be enough to allow<br />

me to squeeze though. One bar was reasonably<br />

firm, but the other with a bit of coaxing came<br />

out. I left the window off the latch, and very<br />

early the next morning, making sure the coast<br />

was clear, I got over the railings, opened the<br />

window, and climbed in. Then latched the<br />

window and replaced the bar, I was jubilant.<br />

I collected a scuttle of coal and went up to<br />

light the senior partners fire. As I was putting<br />

the coal on ready to light it, there amongst it<br />

was the missing key! To this day I still find it<br />

hard to believe. However, through life you soon<br />

learn kismet will play many tricks on you, some<br />

good, some bad!<br />

In credit management you will face<br />

situations which cannot be solved by normal<br />

actions. You will not find the answer in text<br />

books, or any solution based on some sort of<br />

statistical theory, in real life it never works. You<br />

will need to think way outside the parochial<br />

credit management box. I have experienced<br />

many situations in my lengthy period in the<br />

profession, and at times the solutions as they<br />

say in Star Trek ‘were to go where no credit<br />

manager has gone before’, but as someone<br />

once said ‘problems are opportunities wearing<br />

cloaks’.<br />

Derek Scott FCI<strong>CM</strong> is a freelance writer.<br />

In 1954, the late Prime Minister<br />

Winston Churchill died, the<br />

solicitors again decided to<br />

close, but we did not.<br />

I now had a real problem but<br />

as they say ‘necessity is the<br />

mother of invention’, so there<br />

must surely be a solution to this<br />

situation.<br />

The Recognised Standard / www.cicm.com / <strong>May</strong> <strong>2019</strong> / PAGE 52 The Recognised Standard / www.cicm.com / <strong>May</strong> <strong>2019</strong> / PAGE 53

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