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Wemert Group Realty - Team Life

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issue no. 1<br />

WEMERT<br />

team life<br />

<br />

wemertgrouprealty.com


At the very heart of The <strong>Wemert</strong><br />

<strong>Group</strong> you will find a word which<br />

best defines our team... UBUNTU.<br />

Originating in South African<br />

culture, this word has spanned<br />

across time, appearing as early as<br />

the 19th century. Ubuntu simply<br />

translated is as follows...<br />

<br />

“I AM BECAUSE WE ARE.”<br />

Archbishop Desmond Tutu offers<br />

a further definition... “A person<br />

with Ubuntu is open and available<br />

to others, affirming of others, does<br />

not feel threatened that others are able and good, based<br />

from a proper self-assurance that comes from knowing<br />

that he or she belongs<br />

in a greater whole.”<br />

On an individual level, to be the kind of people we are<br />

both able and called to be, AND to be a strong team,<br />

we must strive to embody these principles on a daily<br />

basis.<br />

When WE succeed, YOU succeed.<br />

And like-wise, when YOU<br />

succeed, OUR TEAM succeeds as<br />

well!<br />

At Nelson Mandela’s memorial<br />

service, President Barack Obama<br />

spoke of Ubuntu, saying... “We<br />

are all bound together in ways<br />

that are invisible to the eye; that<br />

there is a oneness to humanity;<br />

that we achieve ourselves by<br />

sharing ourselves with others,<br />

and caring for those around us.”<br />

There is no higher calling for our<br />

team than to strive daily to be the<br />

kind of community which embodies these principles.<br />

We are excited to help you build a strong business and<br />

provide the support you need to create a full and lasting<br />

career. We look forward to a great partnership with you!<br />

<br />

Ubuntu!<br />

Jenny <strong>Wemert</strong><br />

Realtor® & <strong>Team</strong> Leader<br />

jwemert@wemertgrouprealty.com


WHAT CAN I EXPECT<br />

FROM THE TEAM?<br />

expect the<br />

EXCEPTIONAL.<br />

YOU<br />

+<br />

THE<br />

TEAM<br />

=<br />

SUCCESS


WE HAVE ALL WEMATES TAKE THE<br />

FREE TONYROBBINS.COM DISC TEST<br />

& GALLOP STRENGTHSFINDER ASSESSMENT<br />

IN ORDER TO ASSES A PERFECT FIT<br />

5<br />

THINGS<br />

WE LOOK FOR IN A<br />

WEMATE<br />

WE LOOK FOR AGENTS THAT ARE HUNGRY,<br />

HUMBLE, AND SMART … FAST TALKING “SUPER-<br />

STARS” NEED NOT APPLY.<br />

1<br />

<br />

Our clients are and will always be our priority and we aim to<br />

serve them each and every day at THE highest level.<br />

2<br />

<br />

Whether you’ve been in business for years or are new to real<br />

estate, we look for evidence of success along the journey to<br />

help determine if we will be able to compliment your style.<br />

3<br />

<br />

Once a WeMate, always a WeMate and we hope that you will<br />

stay for life! Building a database together requires both loyalty<br />

and love.<br />

4<br />

<br />

Because real estate is a lifestyle, we look for agents who have<br />

the ability to have stability within the confines of their<br />

business in both their work and personal life.<br />

5<br />

<br />

We operate in complete trust. Our agents must do the right<br />

thing, no matter what, even when no one is watching!


HIGH TECH, HIGH TOUCH<br />

MARKETING<br />

WGR AGENT<br />

A STANDARD<br />

expectations!<br />

ABOVE THE REST!<br />

<br />

<br />

<br />

<br />

One on One meetings with management 2x/year for goal setting<br />

We believe the technology used to sell your home includes syndication of your home’s listing to dozens of websites, so every buyer<br />

Weekly searching Meetings the Central on Florida Tuesday market 9:00am-10:30am- is introduced to your full home. team We are diligent in investigating which avenues current buyers are<br />

Weekly utilizing Listing to find homes Marketing and invest Meeting heavily * in (Mandatory making sure for your Listing property <strong>Team</strong>) will have top billing and top placement on each and every site.<br />

Annual Equally, if Black not more and important, White Gala/ is our Award relationship-driven Ceremony - campaign January with other local real estate professionals. For those buyers working<br />

WeGames with another Retreat real estate - November agent, we are in constant communication and roll out a weekly update to over 13,000+ agents, which will<br />

broadcast your home. Our Relocation Network is vast and we utilize both national and international leverage to bring attention to your<br />

7 property Event - for <strong>Team</strong> those members buyers who who may have be interested been with in a us move 7+ years to Central qualify Florida. for We a special truly leave yearly no retreat stone unturned - Sept searching for the<br />

perfect buyer for your home.<br />

Holiday White Elephant potluck in the office. - December<br />

Attend client events, egg hunts, Professional and VIP referral Photos dinners.<br />

Grassroots Campaigns<br />

Staging Advice<br />

Database of 60,000+<br />

<br />

Syndication to Web<br />

Agent Network of 16,000+<br />

Database Challenge - Thursdays<br />

Top<br />

@10:00-11:00<br />

Billing on Syndicated<br />

am<br />

Sites Facebook Page of 10,000+ followers<br />

Open Houses - We do ask that<br />

Priority<br />

everyone<br />

Placement<br />

pitches in to service our sellers<br />

Vast<br />

if needed.<br />

Relocation Network


ADDED VALUE<br />

OF BEING PART<br />

OF OUR TEAM<br />

SYSTEMS<br />

Access to leader/mentorship for questions or needs which<br />

aren’t currently built into a concrete system.<br />

On-Boarding Program<br />

Continued Training<br />

Listing Presentation<br />

Buyer Presentation<br />

Full Marketing Plan<br />

Showing Feedback System<br />

Lead Generation & Mng.<br />

Database Management<br />

Marketing Package<br />

Monthly E-Newsletter<br />

One Line Letters/Yellow Signs<br />

Birthday Cards<br />

Home-iversary Cards<br />

Christmas Ornaments<br />

INTANGIBLE<br />

Reduced Risk<br />

Proven Models<br />

Brand Power<br />

Reporting/ Tracking<br />

Goal Monitoring<br />

Coverage<br />

Dedicated Leadership<br />

Leadership Training<br />

Bi-Lingual Agent Support<br />

Supportive Culture<br />

Less Stress + Time Back<br />

Peer to Peer Mentoring<br />

Active Inventory<br />

Interactive Content<br />

Google + SEO<br />

Facebook Targeting + Boosting<br />

Open House Signs + Marketing<br />

Scripts<br />

Commrodary<br />

Business Development<br />

Coaching<br />

Encouragement<br />

Security<br />

Vision<br />

Values<br />

Platform of success to reach<br />

your own goals<br />

Collaborative Culture<br />

100 hours of Continuing<br />

Education<br />

LEAD GENERATION<br />

Zillow /Trulia<br />

Realtor.com<br />

Homes.com<br />

Cole <strong>Realty</strong><br />

Social Media<br />

Follow Up Boss<br />

Google Mail + Apps<br />

Docusign<br />

Retargeting<br />

Showing Time<br />

IDX Broker<br />

YLOPO<br />

HARD COSTS<br />

Office/Desk Space<br />

Brokerage Fees<br />

Business Cards<br />

Name Badges<br />

Pop Bys<br />

Folders<br />

Closing Baskets<br />

For Sale Signs<br />

Sign Installation Fees<br />

Better Voice Numbers<br />

Print Marketing<br />

Marketing Expenses<br />

TECHNOLOGY<br />

Better Voice<br />

MailChimp<br />

Brokermint<br />

Jot Form<br />

Website Management<br />

Website Design/Personal Page<br />

Lockboxes<br />

Printer/Toner, Paper, Service<br />

Open House Signs<br />

One Line Letters<br />

Circle Prospecting Effort<br />

Online Marketing Data<br />

Web Hosting<br />

Seller Photo Books<br />

Client Touches (ornaments, etc)<br />

Client Appreciation Events<br />

Technology<br />

LEVERAGE<br />

IT Support<br />

Marketing Department<br />

Full Time Runner<br />

Photography/Graphic Design<br />

Transaction Coordination<br />

ISA Department<br />

Listing <strong>Team</strong><br />

Vendor Relationships<br />

CEO, COO<br />

CPA<br />

Financial Advisor<br />

Bi-Lingual Agent Support<br />

We are in a constant pursuit of bettering our business<br />

by stretching our reach wherever possible<br />

to help both YOU and the team succeed at the highest level possible.


11<br />

<br />

Follow-up on Lead<br />

Pre-Listing Prep call<br />

Prepare CMA<br />

Attend Listing Appt<br />

Prepare and present Listing Paperwork<br />

Attend Photo Appt<br />

Weekly update calls to seller<br />

Negotiate Offers<br />

Negotiate Repairs<br />

Attend Closing<br />

Post Closing Database Follow-up.<br />

$<br />

<br />

65% to Brokerage<br />

30% to Listing Agent<br />

5% to ISA<br />

20% Referral for referring a buyer into the team.<br />

!<br />

<br />

Agents report their numbers on Sunday night<br />

through a Google form that populates a spreadsheet.<br />

The listing agents report<br />

# of listing appts<br />

# of new listings<br />

# of commitments<br />

# of didn’t list with us and why<br />

# of expired and withdrawn<br />

# of pendings<br />

# of closings<br />

WGR<br />

LISTING AGENTS


WGR<br />

BUYER’S AGENTS<br />

8<br />

<br />

1. Follow- Up on Leads<br />

2. Buyer Consult<br />

3. Uncover Inventory<br />

4. Show Properties<br />

5. Write and Negotiate Offers<br />

6. Attend Inspection<br />

7. Attend Closing<br />

8. Post Closing follow-up in database<br />

$<br />

<br />

50% to the Brokerage<br />

40% to the Agent<br />

10% to ISA<br />

20% Referral for referring a listing into the team<br />

and not running it.<br />

30% As hybrid listing agent for past clients<br />

and referrals<br />

Brokerage Split 80/20 - Cap at $5000<br />

!<br />

<br />

Agents report their numbers on Sunday night through<br />

a Google form that populates a spreadsheet.<br />

<br />

The listing agents report<br />

# of A Buyers.<br />

# of B Buyers<br />

# of contracts written<br />

# of contracts accepted<br />

# of pendings<br />

# of closings


We are proud to call each other WeMates, reminding of us of the<br />

kinds of business owners we desire to be:<br />

#WEMATES<br />

WE ARE MASTERS OF OUR CRAFT<br />

WE ARE ACCOUNTABLE FOR OUR ACTIONS<br />

WE HAVE TEACHABLE SPIRITS<br />

WE WILL ELEVATE OTHERS<br />

WE ARE SOLUTION BASED


BROKER<br />

TEAM LEADER<br />

COO<br />

DIRECTOR OF<br />

AGENT<br />

SERVICES<br />

CLIENT CARE<br />

COORDINATORS<br />

CLIENT<br />

EXPERIENCE<br />

DIRECTOR<br />

DATABASE<br />

MANAGEMENT<br />

DEDICATED<br />

LISTING<br />

MARKETING<br />

COORD.<br />

WE ARE<br />

better TOGETHER.


AT WGR OUR<br />

CULTURE<br />

is everything!<br />

<br />

<br />

<br />

<br />

We aim to have an abundance-minded<br />

culture which keeps our clients at the<br />

forefront of every thought. Our clients and<br />

their experience matter to us on every level.<br />

How do they experience our office, our<br />

mastery, our emails, communication, and care<br />

for them? It all matters - and our culture drives<br />

us to continue to adjust and create better<br />

solutions on their behalf.<br />

At <strong>Wemert</strong> <strong>Group</strong> <strong>Realty</strong>, we truly desire a<br />

sense of family and community amongst our<br />

staff and agents. We uphold our WeMate standards<br />

as both rare and unique in our industry.<br />

ALWAYS<br />

‘WE’<br />

NEVER ‘I’<br />

<br />

+ The client always comes first! Regardless of<br />

job description, it is all hands on deck to<br />

service the client’s needs.<br />

+ We have an attitude of abundance<br />

+ We don’t compete against each other. We<br />

compete as a team with outside teams and<br />

brokerages.<br />

+ Trust<br />

+ Zero tolerance gossip policy<br />

+Positivity is not an option, it’s a work ethic


AT WGR WE<br />

CELEBRATE<br />

loyalty!<br />

<br />

<br />

<br />

<br />

We asked our teammates to each write a single sentence about<br />

what it means to be a WeMate... when you put it all together you<br />

get a pretty good sense of who we are and what it’s like to be a<br />

part of our family...<br />

WHAT DOES BEING A PART OF WGR MEAN TO YOU…<br />

Home is where the heart is and WGR is home to me. It means lots of laughs,<br />

amazing friendships, success & support… It means camaraderie and<br />

personal growth, being a part of something bigger than yourself, and<br />

families helping families! What’s not to love!? I mean have you ever said<br />

Ubuntu to a hedgehog? I have.<br />

WGR is a servant heart-based team of loving, supportive, well educated in<br />

real estate, members with the highest standards of integrity; and leaders<br />

that are successful, encouraging, caring, trusted and humble. They inspire<br />

me to be better, stronger, wiser, and bolder...Your patient kind and giving<br />

spirits are the basis of you both. Coupled with the intelligence, enthusiasm,<br />

endurance, ambition, humbleness and generosity - it is truly a blessing to<br />

know and work with you both.<br />

I remember the days I prayed for what I have now, all thanks to this team... I<br />

wake up thankful to go to a job where I'm challenged and growing more<br />

every day. WGR has been an “open door" to me, dramatically simplifying my<br />

work experience, expectations, delivering peace of mind and having<br />

support every step of the way. Being a part of WGR encourages me to persevere<br />

and find ways to be better.<br />

WGR to me means unlimited growth and support and an opportunity to<br />

serve clients at a higher level, providing world-class customer service with a<br />

team that feels more like family. Being a part of WGR also means security,<br />

opportunity, innovation, a career worth having and Total World Domination!<br />

Being part of this team feels like I can conquer the world.<br />

Encouraging, challenging and pushing each other on a daily basis leads to a<br />

lot of laughs, amazing friendships, success & the support of always having<br />

someone to help you and you help in return. Being a part of WGR means<br />

being a part of something good, bright and fun! It’s a happy and fun<br />

environment to work with a “TRUE TEAM” concept! It means being a part of<br />

something bigger than myself... We are stronger as one team than one<br />

person could ever be!<br />

Being with <strong>Wemert</strong> <strong>Group</strong> means being with family that you didn't know<br />

you had. WGR is my family away from home! I'm stealing a line from the<br />

Batman Lego movie but "Friends are the family that we choose. And I<br />

choose WGR.”


We believe strongly in our brand and in the<br />

power of uniting under it. We all fly the<br />

same flag so to speak and the team will<br />

help provide our agents with everything<br />

necessary to help carry our brand forward<br />

into the community we serve.<br />

Logo Polos<br />

<strong>Team</strong> T-shirts<br />

Logo Rain Jackets<br />

Branded Vehicles<br />

Future WeMate onesie for baby’s on the team<br />

Welcome Home” signs<br />

Open House Signs<br />

Listing Presentation<br />

Buyer Presentations<br />

Thank you Cards<br />

Branded Folders<br />

Branded A/C Maintenance Stickers<br />

Christmas Ornaments<br />

Phone Wallets<br />

IPhone Chargers<br />

Koozies<br />

“Your brand is a promise to your clients… a promise of quality,<br />

consistency, competency, and reliability.” – Jason Hartman


AT WGR OUR<br />

CLIENTS<br />

are treated like gold!<br />

WE LOVE OPPORTUNITIES TO TREAT OUR CLIENTS AND CONSTANTLY LOOK FOR NEW WAYS<br />

TO BRING VALUE TO THEIR EVERY DAY LIVES. HERE ARE A FEW OF THE WAYS WE GIVE BACK.<br />

Complimentary Market Analysis on their home<br />

Access to our trusted local vendors list<br />

free financial planning consultations<br />

Friends & Family Program<br />

Free Notary<br />

Free HR Benefits for local business owners<br />

Access to our ‘<strong>Wemert</strong> <strong>Group</strong> <strong>Realty</strong> - Friends with Benefits’<br />

Secret Facebook Page


SOME OF OUR OTHER PAST EFFORTS INCLUDE:<br />

Renting out Movie Theaters<br />

Renting out Hotel Water Park<br />

UCF Tailgate & Game<br />

Solar Bears Game<br />

Arena Football Game<br />

Bowling<br />

Pancakes with Santa<br />

Pancakes and Paper Shredding<br />

Holiday Photos<br />

Pie Giveaway<br />

Charity Events<br />

Sweepstakes - Spring Cleaning<br />

Halloween Give away<br />

Pop By’s<br />

Christmas Cash Giveaway<br />

College Scholarships


TRUSTED REAL ESTATE EXPERTS<br />

<strong>Wemert</strong><strong>Group</strong><strong>Realty</strong>.com | 407-412-8488 | info@<strong>Wemert</strong><strong>Group</strong><strong>Realty</strong>.com

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