Free Annual Training for Personal Care Home Administrators ...

Free Annual Training for Personal Care Home 

Administrators & Direct Care Staff - Fall 2012 

Northampton Community College is conducting FREE statewide Department of Welfare sponsored training for 

Personal Care Home Administrators and direct care staff beginning in September 2012. All courses are approved 

to meet the annual administrator training requirements at 55 Pa.Code §2600.64(c) and annual direct care training 

requirements at 55 Pa.Code §2600.65(e). Specific diabetes patient education training will be provided to meet the 

requirements of 55 Pa.Code §2600.190(b). Each continuing education class is equal to 3 annual training hours. 

Every diabetes class is equal to 2 annual training hours. This training is funded by Adult Residential Licensing, 

Pennsylvania Department of Public Welfare. Participation is limited to staff persons working in Pennsylvania’s 

licensed Personal Care Homes and staff persons working for entities licensed by the Office of 

Developmental Programs. 

Classes Locations & Schedules 

Classes are being held in four regions throughout the Commonwealth: Central, Southeast, West and Northeast 

Pennsylvania. Class locations and schedules are located below: 

Central Region Northeast Region Southeast Region West Region 

Altoona Bethlehem Harleysville Erie 

Johnstown Danville Norristown Greensburg 

State College Tunkhannock Philadelphia Monroeville (spring) 

Summerdale/Harrisburg (spring) Wellsboro (fall only) 

York (new) 

Location sites can be found at the end of this document. 

Registration Information 

Although these classes are being offered free of charge, registration is still required for attendance. To register, 

please view the Registration/Withdrawal/Frequently Asked Questions page. 

Questions 

Please review our “Frequently Asked Questions” section. You may also visit www.northampton.edu/pcha or e-mail 

healthcare@northampton.edu with any additional questions. 

www.northampton.edu/healthcare 

2012-2013 Annual Training for Personal Care Home Administrators & Direct Care Staff • www.northampton.edu/pcha • 1-877-543-0998 • 7/30/12

2012-2013 - FREE Annual Training Classes 

Training is funded by Adult Residential Licensing, Pennsylvania Department of Public Welfare. Participation is limited to staff persons working 

in Pennsylvania’s licensed Personal Care Homes. 

Fall 2012 Continuing Education Class Schedule 

To register for classes online, please click on the course code to start the process. 

Date Location Day Time Course Title Course Code 

Sept. 12, 2012 Tunkhannock Weds. 9:00AM-Noon Services & Criteria for Admission/Discharge DPW142.1 

Sept. 12, 2012 Tunkhannock Weds. 1:00-4:00PM Creative Activity Planning DPW133.1 

Sept. 14, 2012 Tunkhannock Fri. 9:00AM-Noon Cultural Awareness DPW132.1 

Sept. 14, 2012 Tunkhannock Fri. 1:00-4:00PM Handling Allegations of Abuse DPW138.1 

Sept. 24, 2012 Tunkhannock Mon. 9:00AM-Noon Hypertension- What is it and How to Prevent it DPW145.1 

Sept. 24, 2012 Tunkhannock Mon. 1:00-4:00PM Effectively Operating a PCH in Today’s Economy DPW140.1 

Sept. 25, 2012 Erie Tues. 9:00AM-Noon Disaster Strikes: What If; Now What? DPW135.1 

Sept. 25, 2012 Erie Tues. 1:00-4:00PM Fire Prevention and Preparedness DPW134.1 

Sept. 25, 2012 Erie Tues. 6:00-9:00PM Cultural Awareness DPW132.2 

Sept. 26, 2012 Erie Weds. 9:00AM-Noon Working with Residents with Dementia, Parkinson’s & Stroke DPW143.1 

Sept. 26, 2012 Erie Weds. 1:00-4:00PM Training & Mentoring Staff DPW144.1 

Sept. 27, 2012 Erie Thurs. 9:00AM-Noon Enjoyable Workplace Toolkit DPW141.1 

Nov. 8, 2012 Norristown Thurs. 9:00AM-Noon Creative Activity Planning DPW133.2 

Nov. 8, 2012 Norristown Thurs. 1:00-4:00PM Hydration and Nutrition in the Aging Population DPW131.1 

Nov. 15, 2012 Norristown Thurs. 9:00AM-Noon Effectively Operating a PCH in Today’s Economy DPW140.2 

Nov. 15, 2012 Norristown Thurs. 1:00-4:00PM Services & Criteria for Admission/Discharge DPW142.2 

Nov. 19, 2012 Norristown Mon. 9:00AM-Noon Disaster Strikes: What If; Now What? DPW135.2 

Nov. 19, 2012 Norristown Mon. 1:00-4:00PM Fire Preventaion and Preparedness DPW134.2 

Dec. 13, 2012 Bethlehem Thurs. 9:00AM-Noon PCH Occupational Safety Emphasis - Part 1 DPW136.1 

Dec. 13, 2012 Bethlehem Thurs. 1:00-4:00PM PCH Occupational Safety Emphasis - Part 2 DPW137.1 





Fall 2012 Continuing Education Class Schedule - Diabetes Update 

To register for classes online, please click on the course code to start the process. 

Date Location Day Time Course Title Course Code 

Sept. 17, 2012 Norristown Mon. 9:00AM-1:00PM Diabetes Update DIABS100.1 

Sept. 19, 2012 Tunkhannock Weds. Noon-4:00PM Diabetes Update DIABS100.2 

Sept. 20, 2012 State College Thurs. Noon-4:00PM Diabetes Update DIABS100.3 

Sept. 25, 2012 Erie Tues. Noon-4:00PM Diabetes Update DIABS100.4 

Sept. 26, 2012 Erie Weds. 9:00AM-1:00PM Diabetes Update DIABS100.5 

Sept. 27, 2012 York Thurs. 10:00AM-2:30PM Diabetes Update DIABS100.6 

Oct. 1 2012 Bethlehem Mon. 12:30PM-4:30PM Diabetes Update DIABS100.7 

Oct. 15, 2012 Altoona Mon. 9:00AM-1:00PM Diabetes Update DIABS100.9 

Oct. 15, 2012 Danville Mon. Noon-4:00PM Diabetes Update DIABS100.8 

Oct. 24, 2012 Philadelphia Weds. 9:00AM-1:00PM Diabetes Update DIABS100.10 

Oct. 29, 2012 Wellsboro Mon. Noon-4:00PM Diabetes Update DIABS100.11 

Nov. 5, 2012 Bethlehem Mon. 12:30PM-4:30PM Diabetes Update DIABS100.12 

Nov. 7, 2012 Harleysville Weds. 9:00AM-1:00PM Diabetes Update DIABS100.13 

Nov. 12, 2012 Danville Mon. Noon-4:00PM Diabetes Update DIABS100.14 

Nov. 13, 2012 Johnstown Tues. 9:00AM-1:00PM Diabetes Update DIABS100.15 

Nov. 16, 2012 Greensburg Fri. 12:30PM-4:30PM Diabetes Update DIABS100.16 

Dec. 3, 2012 Norristown Mon. 9:00AM-1:00PM Diabetes Update DIABS100.17 

Dec. 6, 2012 York Thurs. 10:00AM-2:30PM Diabetes Update DIABS100.18 





New Behavior Toolkit for Mental 

Illness, Dementia & Depression 

(Spring 2013 only) 

Item 2600. 223-227 and 2600.201 or 

207. Provides resources, tools and 

materials to address difficult to manage 

behaviors seen in mental illness, dementia 

and depression. Reviews resident 

assessment processes to determine 

appropriate level of care and accommodations, 

when to recommend a level of 

care change and review of options for 

next level of care. Case scenarios will 

allow the participant to build skills to 

identify red flags and develop interventions 

that will prevent potential unsafe 

behaviors from occurring as well as 

utilize the interventions that involve 

using the environment and the staff to 

develop better support plans that will 

result in better outcomes. 

Course Code: DPW139 

Contact Hours: 3 

Creative Activity Planning 

Discussion includes the importance 

of mental, social, physical and spiritual 

activities in the daily lives of our senior 

population. Focus will be on how to 

make it age appropriate, enthusiastic 

and fun while meeting the needs 

defined in support planning in the 

Personal Care setting. Students will 

acquire the knowledge of how to adjust 

programs to changing resident needs 

through planning and creative 

interventions. 



Cultural Awareness 

Provides an overview of cultural 

awareness and provide information 

related to integrating concepts into 

practical application in the personal 

care home. We will also discuss how to 

access available resources. 



Diabetes Update 

This course will be provided by a Certified 

Diabetic Educator to inform/update 

personal care home personnel on 

diabetes, diabetic care and 

treatment. This will provide staff 

with a base knowledge of diabetes and 

teach them the proper techniques for 

the injection of insulin. This diabetes 

patient education course meets 55 

Pa.Code §2600.190(b) requirements. 

Course Code: DIABS100 


Disaster Strikes: What If, 

Now What? 

Despite the best preventive measures, 

disasters and emergencies happen in 

personal care home facilities. When 

emergencies occur, appropriate 

actions as outlined in the site emergency 

plan must be implemented. Awareness 

and implementation of those defined 

actions is an important part of the 

preparedness process. But what are 

the realities and expectations during 

and after the incident? This course will 

focus on awareness of the events and 

behaviors that will likely take place during 

an incident. It will conclude with 

exploration and advantages of business 

continuity planning and preparedness. 

Lessons learned from past experiences 

along with critical terminology will be 

used to discuss the realities of 

emergency incidents in order to 

survive when disaster strikes. 



New Enjoyable Workplace Toolkit 

Item 2600. 57-61. Focus on recruitment 

and retention, what it means to have a 

safe, enjoyable work place and how it 

can result in improved quality outcomes 

for resident and customer satisfaction. 

Based on information received, participants 

will be able to develop the perfect 

toolkit to take back to their facilities 

that will assist them in creating a culture 

that will entice quality workers and 

retain current staff who will commit 

to providing quality services for their 

residents. 



New Experiential Class in How to 

Handle Alleged Allegations of Abuse 

Item 2600.15,16. Provides information 

to respond accordingly if there are 

allegations of resident abuse, neglect 

or exploitation. Interactive case studies 

will be provided to allow participants to 

practice the identification and completion 

of the reporting requirements 

in the event of allegations of abuse, 

neglect or exploitation. 



New How to Effectively Operate a 

Personal Care Home in Today’s 

Economy 

You can effectively service residents 

without breaking the bank. Topics 

discussed include meal planning, nutrition, 

supplies, low cost and interesting 

activities, and low cost, nutritious food 

choices; everything affects the bottom line. 



Hydration & Nutrition in the Aging 

Population 

Prepares PCH Administrators and 

staff to understand and competently 

provide basic nutrition care to residents 

of a facility. The PCH staff will learn 

to identify risk factors that place their 

residents at nutritional risk, strategies 

for preventing under/malnutrition and 

appropriate recommendations and treatment 

for clients who are identified as 

under or malnourished. Topics covered 

include: nutritional needs for older 

adults, physiologic changes that accompany 

aging, nutrition related concerns 

involving obesity, polypharmacy, alcohol 

abuse, dysphagia and Alzheimer’s disease. 







New Hypertension - What is it & 

How to Prevent it 


Focuses on the definition and causes of 

hypertension, how the disease progresses, 

treatment guidelines according 

to best practices and how to live with 

the disease. This course will also review 

healthy living strategies for the prevention 

of hypertension. 



Infection Control Update 


Students will learn the fundamentals of 

infection control with a focus on the 

personal care facility resident. Content 

includes transmission of infections and 

blood borne pathogens, role of 

immunizations, and practices to keep 

residents and staff safe. 



Interactive Fire Prevention & 

Preparedness 

This course may be used to train new 

employees in their fire safety responsibilities 

or to refresh current employees 

in those same duties as it pertains to 

environments found in personal care 

homes. Topics covered will include 

basic fire prevention information, 

extinguisher selection and use. Handson 

extinguisher experience using a fire 

extinguisher simulator is a part of this 

course (weather and location permitting). 



New Personal Care Home 

Occupational Safety Emphasis - Part 1 

The first part of a two-part course, 

designed specifically for long term care 

professionals. It will cover many of the 

current OSHA standards with specific 

application to the personal care home 

industry. Topics include Introduction 

to OSHA, Hazard Communication, 

Bloodborne Pathogens and Prevention 

of Spread of Infectious Diseases and 

Electrical Safety. The topics discussed 

will be beneficial to everyone working 

in a personal care home environment. 

Awareness of the potential health and 

safety hazards will be discussed while 

offering options as to how these issues 

can be eliminated or minimized. 



New Personal Care Home 

Occupational Safety Emphasis - Part 2 

The second part of the two-part course 

designed specifically for long term care 

professionals, will cover many of the 

current OSHA standards with specific 

application to the personal care 

home industry. Topics to be discussed 

include Walking and Working Surfaces, 

Exit Routes, Emergency Action Plans, 

Fire Prevention Plans and Fire Protection, 

Subparts E & L, Ergonomics and 

Workplace Violence Prevention. The 

topics discussed will be beneficial to 

everyone working in a personal care 

home environment. Expanding awareness 

of the potential health and safety 

hazards will be discussed while offering 

options as to how these issues can be 

eliminated or minimized. 



New Services & Criteria for Admission 

& Discharge for Your PCH 

Item 2600.223a, 228a-b. This course 

will review admission and discharge 

criteria. The content will focus on 

properly assessing resident’s needs upon 

admission; making sure the home can 

accommodate those needs, and what to 

do if the home can no longer accommodate 

a resident. Case scenarios will 

allow participants to identify when a 

home is unable to meet a resident’s 

needs and what steps to follow to plan 

for a discharge that will ultimately result 

in a positive outcome for the resident. 



New Training & Mentoring 

Your Staff 

Item 2600.65a-d. After meeting the 

DPW staff training requirements for 

the direct care giver and continuing 

education requirements, how do you 

know you are providing the quality 

of care that your residents expect 

and deserve? This course will review 

the DPW staff training requirements, 

responding to customer survey results, 

resident council suggestions and DPW 

survey results. We will also introduce 

the benefits of developing a 

mentor program. 



New Working with Residents with 

Dementia, Parkinson’s & Stroke 

Item 2600.65d. The content of this 

course will provide an overview of 

Dementia, Parkinson ’s disease and 

Stroke. Utilization of case scenarios 

will provide skills to identify individualized 

needs and develop and implement 

effective resident assessment support 

plans more specific to the resident with 

Dementia, Parkinson’s and Stroke diagnoses. 

Available resources for appropriate 

placement will also be provided. 




Registration/Withdrawal/Frequently Asked Questions 

Although these classes are being offered free of charge, registration is still required for attendance and for processing of your certificate. 

To expedite the registration process, please adhere to the registration and withdrawal policies listed below: 

ONLINE REGISTRATION 

Single Registration 

All class registrations should be done online through our new registration system “LifeLearn.” Go to www.northampton.edu/pcha and 

click on the link: View descriptions and course registration information for currently available classes. 

• Click on the title of the class you are interested in and all available sections will show 

• Select the section you want by clicking on the green “register” button 

• Make sure the quantity is always one (1) to register your own seat 

• Select “add to your cart” and checkout 

• At this time you will be asked to login. If this is your first time registering, you need to create an account. Please make note of your 

username and password for future registrations 

Multiple Participant Registration 

When registering multiple people for a class, every individual must register separately. The “Buy for Others” option is not available for 

these classes. DO NOT try to use the Buy for Others. 

PHONE REGISTRATION 

One to Three Participants 

Although online registration is preferred, if you are unable to register online, you may call 1-877-543-0998. Please note: this method is only 

available for registering one to three participants. Please have the following information available for each person before calling: 

- Participant First, Middle and Last Name - Participant Home Address (including County of residence) 

- Participant Birthdate - Participant Social Security Number 

- Participant Primary Phone Number - Course Title, Code and Section Number (example: Diabetes Update, DIABS100.1) 

Four or More Participants 

Due to high call volumes, our Call Center staff is unable to accept phone registrations for four or more people. You must either register 

online following the process above, or via fax. To register via fax, please complete the Registration Form located on the last page of this 

brochure. 

- A form must be completed for each person being registered. 

- The form must be completed in its entirety or it will not be processed. 

- Completed forms should be returned via fax to our Records Office at 610-861-5551 or mailed to: 

Northampton Community College – Call Center, 3835 Green Pond Road, Bethlehem, PA 18020 

WITHDRAWING 

Online 

• Login 

• Select “My Course Information”. On drop down box select “Current Sections” 

• Click “Request Drop” 

Phone & Fax 

Although online withdrawal is the preferred method, if you do not have access to a computer, you may withdraw one to three participants 

by phone – please call 1-877-543-0998 as soon as possible to remove your name from the class roster. To withdraw four or more participants 

– please fax the request to 610-861-5551 

FREQUENTLY ASKED QUESTIONS 

Do the hours spent in diabetes education provided by a Certified Diabetes Educator count towards administrator and direct care staff annual 

training hours? 

50% of the hours spent in the diabetes education required in 190(b) may count towards training hours. (For example: if diabetes education is provided for four 

hours, two hours of that time may count towards annual training hours). 

Is lunch provided with the training? 

Lunch is not provided and restaurants are not always located near the training site. Please pack a lunch, if applicable. 

How do I obtain directions to the training facility? 

Directions are available by visiting www.northampton.edu/pcha and can also be obtained by visiting an online travel site. Please DO NOT call the training facility . 


Location Sites 



Central Region 

Holiday Inn Express Lutheran Home at Johnstown Brookline Village 

3306 Pleasant Valley Blvd. 807 Goucher St. 1930 Cliffside Dr. 

Altoona, PA 16602 Johnstown, PA 15905 State College, PA 16801 

Capital Area Intermediate Unit Lutheran Social Services 

55 Miller St. The Village at Kelly Drive 

Summerdale, PA 17025 (Harrisburg) 750 Kelly Drive 

York, PA 17404 

Northeast Region 

Northampton Community College Danville State Hospital United Methodist Home 

Fowler Family Southside Center 200 State Hospital Dr. 50 West Tioga St. 

511 E. Third Street Danville, PA 17821 Tunkhannock, PA 18657 

Bethlehem, PA 18015 

Tioga County Human Services 

1873 Shumway Hill Road 

Wellsboro, PA 16901 

Southeast Region 

Peter Becker Homes Norristown State Hospital Pinn Memorial Baptist Church 

Maplewood Estates 1001 Sterigere St., Bldg. 33 2251 North 54th St. 

815 Maplewood Drive Norristown, PA 19401 Philadelphia, PA 19131 

Harleysville, PA 19438 

West Region 

Sheraton Erie Bayfront Ramada Greensburg Holiday Inn Monroeville 

55 West Bay Drive 100 Sheraton Drive 2750 Mosside Blvd. 

Erie, PA 16507 Rt. 30 East Monroeville, PA 15146 

Greensburg, PA 15601 

Please visit www.northampton.edu/pcha or use an online travel site for directions Please note: lunch is not provided and restaurants are not always 

located close to the training facility. Please DO NOT contact the training site for details. 

www.northampton.edu/healthcare 


NON-CREDIT/COMMUNITY EDUCATION 

REGISTRATION FORM 

Semester_____________Year___________ 

Student ID# Social Security Number � � 

Last Name 

First Name 

Middle Name Prior Name______________________________________ 

Home Address________________________________________________________________________________________________ 

Street City State Zip 

Date of Birth____________________________________________ Primary Phone (__________) ________________________ 

E –Mail (REQUIRED) ____________________________________ Alternate Phone (_________) _______________________ 

Resident School District___________________________________ County__________________________________________ 

� Employer Name________________________________________ Employer Phone (________) ________________________ 

� Employer address___________________________________________________________________________________________ 

Course Code 

Sec # 

Course Title 

Meeting days and times 

U M T W R F S 

Start Date 

Student Signature ______________________________________________________________ Date_________________________ 

�� 

PLEASE NOTE: A form must be completed for each person that is being registered. 

Fax: 610-861-5551 Mail: Northampton Community College 

Attn: Call Center Call Center 

3835 Green Pond Rd 

Bethlehem, PA 18020 

SUPERVISORS: Form may be copied and distributed to your employees. 

RPalsiCMED_PCHA7/25//12

Free Annual Training for Personal Care Home Administrators ...

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