Carer Awareness
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<strong>Carer</strong> <strong>Awareness</strong><br />
Supporting <strong>Carer</strong>s on the<br />
frontline<br />
Who are<br />
<strong>Carer</strong>s<br />
Supporting<br />
<strong>Carer</strong>s<br />
Young<br />
<strong>Carer</strong>s
Who are carers<br />
This training presentation will help you in your work when you may come<br />
across or need to support people who are looking after a loved one. You<br />
may be a social worker, a hospital or community nurse, an occupational<br />
therapist, a GP, a domiciliary or residential care worker or a community<br />
volunteer.<br />
Whatever your role, if you are working with people who are ill, older or<br />
disabled, then you will be working with the people who support themwhether<br />
that is a family member, friend or neighbour. They can need your<br />
help too, and this training presentation will help you understand what they<br />
need and how you and Sefton <strong>Carer</strong>s Centre can support them more<br />
effectively.
Learning Objectives<br />
• Identify <strong>Carer</strong>s<br />
• Define what it is to be a carer<br />
• Describe some facts about carers
Who is a carer<br />
Consider the people you encounter in your daily<br />
life? Are any of them carers? Do they provide<br />
unpaid care to a friend, neighbour, or family<br />
member who couldn’t manage alone?<br />
Is this person in need of help due to frailty, age,<br />
physical illness, mental health condition, or<br />
addiction?<br />
If you encounter anyone who answers yes to<br />
either, or both, of the questions above, it is<br />
extremely likely that they will be classed as a<br />
carer.<br />
While being a carer doesn’t define you, it may<br />
mean that they have important legal rights<br />
including the right to certain types of financial<br />
support, practical help, assistance technology and<br />
rights in the workplace.<br />
In this exercise type a list of people you know<br />
who you think should be identified as carers.
Who Do<br />
<strong>Carer</strong>s Care<br />
For?<br />
5%<br />
Young Adult<br />
40%<br />
Parents<br />
26%<br />
Spouse/Partner<br />
4%<br />
Grandparents<br />
7%<br />
Other Relative<br />
9%<br />
Friend or<br />
Neighbour<br />
8%<br />
Disabled Child
What do<br />
carers do<br />
Seeing someone for a meal or<br />
a chat<br />
Help with household<br />
chores like cleaning,<br />
shopping, gardening<br />
Help with banking<br />
& payments<br />
Help with moving<br />
around e.g.<br />
getting in and out<br />
of bed<br />
Telephoning to find out how<br />
someone is<br />
Arranging & coordinating<br />
care and<br />
support<br />
Help with applying<br />
for benefits<br />
Help with<br />
washing &<br />
dressing<br />
The table to the right contains<br />
four lists of typical carer<br />
activities. Click and drag the<br />
titles from the bottom of the<br />
screen into the table to<br />
identify which categories of<br />
support each listings belong<br />
too.<br />
Finding befriending services<br />
Keeping in touch remotely, for<br />
e.g. Skype<br />
Supporting leisure<br />
activities<br />
Going to doctors or<br />
hospital appointments<br />
Sorting out<br />
payment for care<br />
Finding out about<br />
or applying for<br />
power of attorney<br />
Administering or<br />
checking that<br />
someone has<br />
taken their<br />
medication<br />
Providing<br />
specialist care e.g.<br />
peg feeding or<br />
catheter changing
How does Caring Affect Someone's Life<br />
People want to support their loved ones and caring can<br />
be a great source of satisfaction. It can strengthen<br />
relationships and help people develop new skills and<br />
manage challenging situations. But evidence shows that<br />
when caring is full on and without support carers can<br />
struggle to get a good nights sleep, to stay healthy, to<br />
maintain relationships with friends and family, to hold<br />
down a job and have a life outside of the caring role
What are the<br />
Factors That Make a<br />
Difference to Caring<br />
You might need to find out about someone's<br />
situation to identify their needs for support.<br />
Here are some examples of factors that can<br />
make a difference and some questions you<br />
maybe could ask.<br />
The relationship to the person cared for: this<br />
will have an emotional and practical impact<br />
on the carer<br />
• Who is the carer looking after?<br />
• A parent?<br />
• A disabled child?<br />
• A spouse or partner?<br />
• An in- law?
What are the Factors That<br />
Make a Difference to<br />
Caring?<br />
The nature of the condition , disability or illness;<br />
there is a world of difference between caring for<br />
someone with dementia and someone with a spinal<br />
injury; or someone who has had a stroke and<br />
someone with schizophrenia<br />
• What Is the illness or condition of the cared for?<br />
• Is it long term and/or degenerative?<br />
• Is it short term and/or acute?<br />
• Is it a mental health problem?<br />
• Does it involve physical care?
What are the Factors That<br />
Make a Difference to Caring?<br />
Whether the carer is alone or sharing<br />
care; this can determine the level of care<br />
provided or how able the carer is to cope.<br />
Is there only one person providing care?<br />
Are they sharing the care with other<br />
family members, friends or neighbours?<br />
Does the carer have additional help from<br />
care and support services?
What are the Factors That Make a Difference to Caring?<br />
What else is going on in the carers family life: one in six middle<br />
aged carers is also juggling other family responsibilities or<br />
caring for more than one person, often called “sandwich<br />
caring”<br />
Is the carer single or married?<br />
Do they have other children or grandchildren?<br />
Are they caring for more than one person?
What are the Factors That Make a Difference to Caring?<br />
What else is going on in a <strong>Carer</strong>s working life; over three million<br />
people in England & Wales work and care, and may need<br />
support from their employers or from external agencies to<br />
manage both.<br />
Does the carer work full time?<br />
Is their employer supportive<br />
Have they had to change their job or working hours<br />
Are they self- employed<br />
Do they need flexible care and support services
What are the Factors That Make a Difference to Caring?<br />
Someone's character, finding a way through the maze of health<br />
and care support services can be daunting, and many carers<br />
end up having to fight for support they need both for the<br />
person they care for and themselves.<br />
Is the carer confident and assured?<br />
Are they shy not so good at speaking up for themselves or<br />
confident in asking for help?<br />
Are they intimidated by professionals?<br />
Are they comfortable asking questions?
What are the Factors That Make a Difference to Caring?<br />
Where the carer is from; cultural or social background can have<br />
an effect on what is expected of someone.<br />
Does the carer have family around them?<br />
Does the rest of the family expect them to care?<br />
Will there be disapproval from other families or their<br />
community if they do not take on the caring role?<br />
Will they be expected to give up work to continue in the caring<br />
role?
What are the Factors That Make a Difference to Caring?<br />
Where the carer lives; support services differ around the<br />
country, and caring at the end of the motorway bring its own<br />
challenges.<br />
Does the carer live with the person they care for?<br />
If not, how far away does the carer-for live?<br />
Are they in the same town or do they live in another part of the<br />
country?<br />
Are there any other family members who live closer who could<br />
help out?
Facts About<br />
<strong>Carer</strong>s<br />
How many carers are there in the<br />
UK<br />
6,826,752
Sefton Young <strong>Carer</strong>s<br />
What are young carers?<br />
There are about 700,000 young carers in the UK. Being a young carer<br />
often means looking after a family member who is ill or helping them<br />
by looking after the other members of the family while they can’t.<br />
Young carers often do more chores than other children would. On top<br />
of providing emotional support to the person they are caring for they<br />
may also have to learn how to nurse them or look after their personal<br />
needs like bathing and dressing.<br />
It can be hard work being a young carer. Sometimes other children<br />
don’t understand your responsibilities and you have less free time than<br />
others.<br />
Many young cope well with caring, especially if you have support from<br />
other family members and it’s important to look after yourself. You<br />
have the right to be looked after too and there are lots of places and<br />
people you can go to get help.
Sefton Young <strong>Carer</strong>s Team<br />
Ruth, Eve & Scott Sefton Young <strong>Carer</strong>s Team
What if You<br />
Are you a<br />
Young <strong>Carer</strong><br />
If you are aged between 5 and 17 years<br />
of age and looking after someone in your<br />
family who couldn’t manage without<br />
you, then you are one of the 4,000 or<br />
more young carers that we estimate live<br />
in Sefton.<br />
Help is available<br />
If you would like to talk to someone you<br />
can contact a member of Sefton Young<br />
<strong>Carer</strong>s team on 0151 288 6060
Supporting <strong>Carer</strong>s<br />
Sefton <strong>Carer</strong>s Centre provides free advice and guidance, emotional and practical<br />
support, training and a range of holistic therapies for unpaid carers living in<br />
Sefton.<br />
In order to access all of our services for free you will need to register with us. By<br />
providing us with your details you will receive information and support which is<br />
tailored to your individual needs.<br />
ANYONE could be a carer, a 15-year-old girl looking after a parent with a long<br />
term health condition, a 40-year-old man caring for his partner who has terminal<br />
cancer or an 80-year-old woman looking after her husband who has Alzheimer's<br />
disease.<br />
We link into a variety of services, both statutory and voluntary. With our network<br />
partners we aim to ensure that the information and advice we provide is current<br />
and purposeful, to help keep carers caring in Sefton.<br />
As part of our <strong>Carer</strong> Support Team we have a dedicated <strong>Carer</strong> Support Officer<br />
who can provide advice to carers by telephone - 0151 288 6060 or at the centre,<br />
27-37 South Road, Waterloo, L22 5PE.
Supporting <strong>Carer</strong>s-<strong>Carer</strong>s Needs Assessment<br />
<strong>Carer</strong>’s Assessment looks at the different ways that your caring<br />
role affects your life. We look at how you can carry on doing<br />
the things that are important to you and enable you to feel that<br />
you still have quality of life.<br />
The assessment covers the impact of your caring role, how you<br />
feeling about caring, your physical, mental and emotional<br />
health and how caring may affect your ability to access, work,<br />
leisure, education, wider family and relationships. As a carer<br />
your physical, mental and emotional wellbeing is at the heart<br />
of this assessment, demonstrating the impact & need for<br />
services.<br />
If you decline an assessment we will still be able to access<br />
information and advice, including what in-house services we<br />
can offer as well as any other support and help from local<br />
organisations that may benefit you in your caring role.
Sefton <strong>Carer</strong>s Centre realise that carers and those who they<br />
care for are often at a disadvantage financially.<br />
Welfare<br />
Benefits<br />
Advice<br />
<strong>Carer</strong>s may have to reduce or give up work to fulfil the caring<br />
role and those who are cared for also may have had to give up<br />
work, or be reliant on benefits, and may well have additional<br />
household expenses as a result of their disabilities.<br />
We provide information and help to understand benefit<br />
rules/law and identify possible entitlement, as well as help with<br />
applications for relevant benefits and support with appeals<br />
against unsatisfactory decisions.<br />
To access this service for free we require you to register with<br />
the organisation and an appointment can then be arranged via<br />
reception on 0151 288 6060
At Sefton <strong>Carer</strong>s Centre we recognise that the impact of<br />
your caring role may affect your mental and physical wellbeing.<br />
Holistic<br />
Therapies<br />
We offer a number of free services to help promote rest<br />
and relaxation - including Hand and Arm Massage,<br />
Reflexology, Reiki, Guided Meditation and Facial.<br />
All of our therapists are fully qualified and maintain a high<br />
professional standard of care. In order to access all of our<br />
services for free you will need to register with us. By<br />
providing us with your details you will receive information<br />
and support which is tailored to your individual needs.
Our Listening Ear project is run by trained volunteers many of whom have<br />
been carers themselves.<br />
Listening Ear<br />
The project provides informal and confidential support to unpaid carers<br />
who are suffering bereavement, loss, anxiety, depression and isolation or<br />
just need someone to offload and talk too.<br />
At Sefton <strong>Carer</strong>s Centre we offer a free and confidential service to help you<br />
deal with the day to day stresses of your caring role.<br />
In order to access all of our services for free you will need to register with<br />
us. By providing us with your details you will receive information and<br />
support which is tailored to your individual needs. We will make<br />
appointments to call you so that you don’t have to worry about phone bills
<strong>Carer</strong>s<br />
Emergency<br />
Card<br />
The free <strong>Carer</strong>s Emergency Card gives peace of mind by<br />
providing access to emergency assistance 24 hours a day.<br />
The <strong>Carer</strong>s Emergency Card is a pocket sized card that can be<br />
carried as a source of identification in the event of an accident<br />
or illness. The registration and telephone numbers on the card<br />
are linked to a database held by Sefton Careline at Sefton Arc<br />
(Sefton Metropolitan Borough Council’s Control Centre) where<br />
help can be co-ordinated to assist the cared for person while<br />
the carer is receiving attention.<br />
To be eligible for a free emergency card the carer or the person<br />
who is being cared for must reside in Sefton and be registered<br />
with Sefton <strong>Carer</strong>s Centre - call 0151 288 6060 to register.
Counselling<br />
Sefton <strong>Carer</strong>s Centre provides a free<br />
Person- centred Counselling service to<br />
unpaid <strong>Carer</strong>s, delivered by qualified or<br />
partially qualified volunteers.<br />
If there are any issues that you feel you<br />
need to discuss then talking to a counsellor<br />
might be a positive way to enhance your<br />
emotional wellbeing.<br />
Person Centred Counsellors work to help<br />
clients lead full lives of self-understanding<br />
and reduce defensiveness, guilt, and<br />
insecurity.<br />
As well as helping to have more positive<br />
and comfortable relationships with others,<br />
and an increased capacity to experience<br />
and express their feelings.
If you care for a child or young person<br />
who is under 18 and has a physical<br />
disability, learning disability or<br />
emotional/behavioral condition, either<br />
diagnosed or undiagnosed, then Sefton<br />
<strong>Carer</strong>s Centre can provide free support.<br />
We currently offer the following services<br />
to all parent carers living in Sefton:<br />
The <strong>Carer</strong>s Support Team currently<br />
facilitates groups for parent carers at<br />
Netherton Family Wellbeing Centre<br />
(Thursdays) and at The Life Rooms<br />
(Wednesdays) in Southport (term time<br />
only).<br />
These groups are a great way to get<br />
support, information, and hear about<br />
other people's experiences - guidance<br />
can be given around assessment<br />
pathways and access to services through<br />
comprehensive signposting.<br />
Parent <strong>Carer</strong> Support<br />
The purpose of these support groups is to<br />
improve the health and wellbeing of<br />
parent carers as well as provide<br />
information and advice from other<br />
organisations that work with parent<br />
carers and their children in Sefton.