Career Workbook InTech

Career Building
Workbook
Your future is in your hands!
Working Together to Upskill the Inland Empire

The Industrial Technical Learning Center (InTech Center) is the first public-private
partnership of its kind in the California Community College system. California Steel Industries,
Inc. and Chaffey College established the regional training center to serve the Inland Empire
community. InTech is designed to train and upskill a workforce pipeline for business and industry
and provide individuals with pathways to in-demand careers. It utilizes nationally recognized
certification programs, internships, apprenticeships and hands-on training to prepare individuals
for middle and advanced skill technical careers.
InTech Learning Center
9400 Cherry Avenue
Building A
Fontana, CA 92335
909-652-8488
www.InTechCenter.org
Chaffey College - InTech Career Center Hub
Rosalinda Rivas, Workforce Development Coordinator
rosalinda.rivas@chaffey.edu or
intechcareercenter@chaffey.edu
(909) 652-8482 or (909) 652-8480
Irene Gishwiller, Grant Coordinator
irene.gishwiller@chaffey.edu

Table of Contents
Preparing for Successful Employment 2
Employment Barriers Checklist 3
SMART Goals 4
Create a Professional Email and Voicemail Checklist 6
Professional Email 6
Professional Voicemail Greeting 6
Professional Skills 7
Identifying Transferable Skills 8
Identifying Personal Strengths 9
Elevator Pitch 10
Dress for Success 12
Men 12
How to Tie a Tie 13
Women 14
What Not to Wear 15
Employment Application Checklist 16
Paper Application Tips 17
Online Application Tips 17
Online Assessments 18
Online Assessment Activity 19
Creating A Portfolio 20
Resume Tips and Guidelines 21
Getting the Most from Your Resume 22
Creating an A.I. Ready Resume 22
The Do and Don’ts of Resume Writing 23
Resume Objectives 24
Resume Tips for Veterans 26
Examples of Descriptive Phrases 27
Reasons for Leaving Employment 28
Key Resume Verbs by Industry 29
Action Verbs from A - Z 30
Resume Sample 31
References 32

Cover Letter Essentials 33
Sample Cover Letter 34
Online Privacy Guide 35
The Job Seeker’s Guide to Social Media 36
LinkedIn Optimization Checklist 37
Branding Yourself 38
Successful Interview Tips 39
Interview Questions and Answers 40
Questions to Ask the Interviewer 43
Interview Follow-Up 44
O*Net Online Career Interest Activity 46
Job Search Strategies - Connecting With Employers 47
Networking 47
Face-to-Face and Cold Calling 47
List 10 Companies You Will Contact 47
Job Search Websites 48
Staffing Agencies 50
Job Fairs 51
WORKSHEETS 51
Resume Worksheets 52
Job Search Checklist 56
Employer Contact Log 57
LinkedIn Profile Worksheet 58

Preparing for Successful Employment
Whether you are looking for your first job, switching careers, or re-entering the job market, this Job
Readiness Guide is for you. By learning and implementing the strategies and techniques outlined in this
guide, you can transform your job search into a successful and rewarding experience.
In order to be successful in finding a job, it is important to learn the job search process and remain
committed from beginning to end. There are many resources available to guide and support you, but
only you can determine your success.
Successful Employment requires you to know yourself, promote yourself, and to prove
yourself. Here is how:
Know Yourself
Know
Yourself
• Be positive
• Know your work values, transferable skills
and challenges
• Know your work history
• Set employment goals
Promote
Yourself
Prove
Yourself
Promote Yourself
• Promote yourself using an Elevator Pitch
• Dress for success
• Update your online presence
• Tailor your job search, resume, applications,
cover letter, and interview responses
• Network online and offline
Prove Yourself
• Always do what you say you are going to do
• Follow-up throughout the job search process
• Follow through on the job / keep the job
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Employment Barriers Checklist
It is important to address any barriers that will prevent you from achieving successful employment.
BARRIERS
• Transportation
• Education
• Family
• Housing
• Health – physical, emotional, or mental
• Childcare/Childcare support issues
• Passing a drug test
• Legal matters
• Social media
• Right-to-Work documents
• Debt or credit issues
• Other:
Some of these should be resolved before starting your job search. Other barriers can be worked on
while conducting your job search or once you have landed the job. Identify those barriers that need
to be addressed into one of the three categories and write down the steps you will need to take to
resolve them:
BEFORE JOB SEARCH
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
DURING JOB SEARCH
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
ONCE EMPLOYED
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
Barrier: ____________________________________ Action Plan: ____________________________________
3

SMART Goals
Specific • Manageable • Attainable • Realistic • Timely
To make sure your goals are clear and reachable,
each one should be:
• Specific (simple, sensible, significant);
• Measurable (manageable, meaningful, motivating);
• Achievable (agreed, attainable);
• Realistic (results-based, relevant, reasonable, realistic and resourced);
• Timely (time-based, time limited, time/cost limited, timely, time-sensitive).
Specific | Goals should be simplistically written and clearly define what you are going to do.
Specific is the What, Why, and How of the SMART model.
Example: I will get better at math by increasing my study time from twice a week to four times a
week and attending tutoring to qualify for apprenticeship.
What is your goal? How and why will it be accomplished?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Measurable | Goals that are manageable give you tangible evidence that you have
accomplished your goal. Usually, the entire goal statement is a measure for the project, but there
are several short-term or smaller measurements built into the goal.
Example: I will increase my math score from 75% to 90% by increasing my study time from twice
a week to four times a week and attending tutoring to qualify for apprenticeship. I will track my
progress by taking an assessment every week on Khan Academy.
How will you measure whether or not the goal has been reached? List at least two indicators:
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
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Achievable | A goal that is attainable for you is one that causes you to have to work to
accomplish it, but not so hard that you cannot reasonably complete it. You must possess the
appropriate knowledge, skills, and abilities to achieve the goal.
Example: I will raise my trigonometry score from 75% to 90% by increasing my study time from
twice a week to four times a week and attending tutoring to qualify for apprenticeship. I will track
my progress by taking an assessment every week on Khan Academy.
Is it possible? Do you have the necessary knowledge, resources, skills, abilities, and
resources to accomplish the goal?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Results-Focused | Goals should measure outcomes, not activities. The result of your goal is
what you have been working towards and motivates you to do the tasks leading up to the goal.
Example: I will raise my math score from 75% to 90% by increasing my study time from twice a
week to four times a week and attending tutoring to qualify for an apprenticeship. I will track my
progress by taking an assessment every week on Khan Academy.
What is the reason, purpose, or benefit of accomplishing the goal? What is the result you are
hoping for?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Timely | Linking your goal to a timeframe creates a practical sense of urgency, or results in
tension between the current reality and the vision of the goal. Without this tension, the goal is
unlikely to produce a relative outcome.
Example: By August 1, 2019, when applications for apprenticeship begin, I will raise my
trigonometry score from 75% to 90% by increasing my study time from twice a week to four times
a week and attending tutoring to qualify. I will track my progress by taking an assessment every
week on Khan Academy.
What is the established date of completion? Does that date create a practical sense of urgency?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
5

Create a Professional Email
and Voicemail Checklist
Professional Email
Your email address should be firstnamelastname@email.com or
something similar.
Avoid addresses that may seem inappropriate or unprofessional to
potential employers. For example: BlueeyedItalian@email.com or
Raiderhader@email.com
It is best to have a separate email account to use specifically for your Job Search.
Avoid using your email that is attached to non-professional social media accounts.
Write your professional email address below:
______________________________________@_________________________________.___________
Professional Voicemail Greeting
Keep it SIMPLE.
• Include your name in the greeting.
• Thank the caller and/or apologize for missing the call.
• Ask the caller to leave their name, number, a message, and state that you will return the call as
soon as possible.
• Speak clearly.
• Be Professional and polite when recording your greeting.
• Avoid background noise. Do not use profanity, music, joke greetings.
• Avoid using the default greeting.
Greeting: “Hello, this is _________________________________________________________________________________
Body: ____________________________________________________________________________________________________
___________________________________________________________________________________________________________
Closing: __________________________________________________________________________________________________
Sample Voicemail Greeting:
“Hello, this is Debbie. Thank you for calling. Please leave your name, number and message and I
will return your call as soon as possible. Have a great day.”
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Professional Skills
What Employers Are Looking For: Professional skills are those that can be used in various work
environments. These skills are acquired through jobs, volunteer work, hobbies, sports, education, or
other life experiences.
Employers look for specific skills that are important to their industry or workplace. However, many
employers will sacrifice qualifications (hard skills) for good character or a great personality (soft skills) in
order to hire people that fit their work environment. Below are examples of soft and hard professional
skills important to employers. Which ones do you offer?
Soft Skills
Personal qualities, habits, and attitudes you use to
communicate and interact with other people. Also
known as “people skills” or “interpersonal skills”
Hard Skills
Specific, teachable abilities that can be defined
and measured
Adapt to Situations: Readily accept and learn new
and changing tasks, demonstrates a teachable/trainable
attitude.
Availability: Flexible and willing to work when needed.
Commitment: Stick it out when it’s tough and make sure
things are done correctly.
Communication: Confidently speak and write well; listen
to others and get your ideas across easily.
Customer Service: Friendly, polite and do your best to
service customer needs/wants
Decision Making: Make good judgments about what to
do in various situations.
Enthusiasm: Have ambition and take initiative. Eager to
go the extra mile. Teamwork and help motivate others.
Organization: Arrange and plan effectively; put things in
order so they run smoothly.
Personality: Approachable and get along with different
people.
Problem-Solver: Being resourceful in finding resolutions
to issues.
Professionalism: Organize your workload and get the job
done without problems or constant supervision.
Stability: A record of dependability on the job including a
consistent work history.
Time Management: Plan, always prompt, prioritize and
pace yourself to complete all tasks on time.
Technician: Electrically and/or mechanically inclined,
repair, and troubleshoot production equipment.
Construction: Hand/Electric Tools, Read Blueprints,
Building codes, Brick Laying, Carpentry, Electrical.
Warehouse & Distribution: Forklift, Hand Scanner,
Hand Trucks, Pallet Jacks, Stretch Wrap, Systems Data
Entry Software, Inventory Tracking Software.
Business Office: Copier, Scanner, Multi-line phone,
Accounting Software, Billing Software, Microsoft Excel,
Microsoft Outlook, Intuit QuickBooks, Filing System
Procedures.
Technology: Microsoft Office, Windows, Adobe Illustrator,
Software Installation/Updates/ and Troubleshooting.
Transportation: Class A/B/C Driver’s License,
Commercial Driver’s License Endorsements, Digital
Dispatch System, GPS Navigation System.
Auto Mechanic: Auto Body Work, Brakes, Change and
Rotate Tires, Engine Repair.
Military / Law Enforcement: Guard Card, Firearms
Qualification Card, Pepper Spray / First Aid Certification,
Baton Permit.
Medical: Measure Vital Signs, Draw Blood, State Licensed,
EMR/EAD, System Software, Document Management
Software, CPR Certification.
Cook: Culinary/Food Handlers Certificate, Knowledge of
Kitchen Tools and Equipment, Cutting Techniques, Quality
Control.
7

Identifying Transferable Skills
Employers want someone who has useful soft and hard skills.
They are looking for someone who is a good fit.
Circle all the transferable skills you have below:
Assemble Products
Assist People
Build
Calculate
Cash Handling
Check for Accuracy
Check Equipment
Communicate
Compare Data
Customer Service
Deliver
Detailed
Demonstrate
Dependable
Develop
Diagnose
Drive
Evaluate
Explain
File
Flexible
Follow Specifications
Friendly
Handle Work Under
Stress
Handle Money
Improve
Interpersonal Skills
Inspect
Install
Learn Quickly
Lift
Listener
Maintain Equipment
Manage
Math Skills
Meet Deadlines
Motivate
Multi-task
Operate
Organize
Paint
Patient
Plan
Plant
Polite
Positive Attitude
Prepare
Produce
Professional
Promote
Proofread
Raise Money
Repair
Research
Review
Schedule
Self-Starter
Sell
Set Up
Sketch
Solve Problems
Sort
Supervise
Team Player
Train
Troubleshoot
Type
Verify
Work Quickly/Accurately
Work Long Hours
Identify six transferable skills from the list above which you have used at previous jobs that are
valuable for the position you are applying to.
1. ______________________________________________ 4. ______________________________________________
2. ______________________________________________ 5. ______________________________________________
3. ______________________________________________ 6. ______________________________________________
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Identifying Your Personal Strengths
The following is a list of qualities that employers will look for you to demonstrate in your resume or
during an interview. Choose 10 of the qualities that you feel are your strongest in relation to the job
you are apply for and then select your top 3 to answer the questions below.
____ Accurate ____ Ambitious ____ Articulate
____ Assertive ____ Conscientious ____ Considerate
____ Confident ____ Creative ____ Diligent
____ Consistent ____ Dependable ____ Energetic
____ Dedicated ____ Efficient ____ Flexible
____ Disciplined ____ Enthusiastic ____ Honest
____ Friendly ____ Goal-oriented ____ Insightful
____ Humorous ____ Independent ____ Loyal
____ Knowledgeable ____ A Leader ____ Open-minded
____ Motivated ____ Outgoing ____ Patient
____ Organized ____ Productive ____ Professional
____ Positive ____ Responsible ____ Skillful
____ Strong ____ Thorough ____ Tolerant
I am ____________________________. I have demonstrated this quality by: ________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
This quality is important in my field because: _________________________________________________________
__________________________________________________________________________________________________________
I am ____________________________. I have demonstrated this quality by: ________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
This quality is important in my field because: _________________________________________________________
__________________________________________________________________________________________________________
9

Elevator Pitch
What makes a good elevator pitch? Your elevator pitch
should answer the following questions:
Who are you? What do you do? What do you want?
Who are you?
As you approach someone to pitch to, whether that’s at an event, interview or anything in between,
start out with an introduction. Give your full name, smile, extend your hand for a handshake and add a
pleasantry like, “It’s nice to meet you!”
What do you do?
This is where you’ll give a brief summary of your background. You should include the most relevant
information like your education, work experience and/or any key specialties or strengths. If you’re not
sure what to include, try writing everything that comes to mind down on a piece of paper. Once you’ve
written everything down, go through and remove everything that’s not absolutely critical to explaining
your background and why you’re got what your audience may be looking for. Consider the most
important highlights on your resume. Once you’ve got it down to just a few points, organize them in a
way that makes sense in your story.
Here’s an example:
“Hi, my name is Sara. It’s so nice to meet you! I’m a manufacturing manager with a special focus in
overseeing safe production from beginning to end. Along with my seven years of professional experience,
I recently graduated with my MBA from XYZ University, with a focus on organizational behavior…”
What do you want?
This step will depend on what you’re using the pitch for. The “ask” of your pitch could be consideration
for a job opportunity, internship, or simply to get contact information. This is a good opportunity to
explain the value you’ll bring, why you’re a good fit for a job, or generally what your audience will gain
from your interaction. Focus on what you have to offer during this section of the speech.
Let’s go back to Sara’s pitch:
“Hi, my name is Sara. It’s so nice to meet you! I’m a manufacturing manager, specializing in overseeing
productivity and safety from beginning to end. Along with my seven years of professional experience, I
recently received my MBA with a focus on organizational behavior. I find the work your production team
does to be very innovative – I’d love the opportunity to put my expertise to work for your company…”
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Elevator Pitch
Finishing your elevator pitch
You should end your elevator pitch by asking for what you want to happen next. If you feel an elevator
pitch is appropriate for a certain situation, begin with the goal of gaining a new insight or next steps.
Examples can include asking for a meeting, expressing interest in a job, confirming you’ve fully
answered an interview question, or asking someone to be your mentor.
Asking for what you want can be intimidating, but it’s important you give the conversation an action
item instead of letting it come to a dead end. Remember: You’ve just met this person, so make the ask
simple with little required on their part.
Here’s an example from the pitch we’ve been building:
“Hi, my name is Sara. It’s so nice to meet you! I’m a manufacturing manager, specializing in overseeing
productive and safe manufacturing from beginning to end. Along with my 7 years of professional
experience, I recently received my MBA with a focus on organizational behavior. I find the work your
manufacturing team does to be innovating and refreshing – I’d love the opportunity to put my expertise
to work for your company. Would you mind if I set up a quick call next week for us to talk about any
upcoming opportunities on your team?”
If they agree to your request, be sure to thank them for their time and get their contact information.
End the conversation with a concise and action-oriented farewell, such as, “Thank you for your time, I’ll
send you a follow-up email tonight. Have a great day!” If they don’t agree to your request, gracefully end
the conversation with a polite, “I understand, thank you for your time! If it’s all right, I’ll send you a followup
email and see if there’s a better time for us to connect.”
Your Elevator Pitch
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
11

Dress for Success u Men
“You never get a second chance to make a first impression.”
Some signals include posture or
body language, what you wear,
eye contact, even your scent. The
first time you meet a potential
employer, you release a group
of signals that sends a message.
What you wear and how you put
yourself together can tell the
employer that you are ready and
willing to work. You want to send
the message that you will be an
asset to the employer. You want
your first impression to match the
employer’s expectations.
• Dressing for success can
boost your confidence, but
don’t overdo it – dress up
to a level where you are
professional, but comfortable.
• Presenting yourself in a
professional manner shows
respect for the job search
process.
• If your clothes express that
you are putting your “best
foot forward,” employers will
see that you are a serious
candidate.
Hair - Clean, neat, and
well groomed.
Facial Hair - Freshly
shaven or well-groomed
facial hair.
Shirt - Long sleeve,
button down dress
shirt, ironed.
Fit - Make sure your
clothes have a good fit.
Belt - Always wear a
belt and match the
color to your shoes.
Men’s Accessories -
Wear few items such as
cuff links, a watch or a
ring.
Slacks - Should be
properly fitted and
freshly ironed.
Shoes - Wear polished
dress shoes and dark
socks.
Tie
Simple pattern that matches
your outfit.
Wear Neutral Colors
Black – Grey – Blue – Beige
Tan – Taupe
Nails
Clean and neatly trimmed.
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How to Tie a Tie
Figure 1 How to Tie a Simple Tie from https://www.ties.com/how-to-tie-a-tie/
• Start with the backside of the tie facing away
from you, the wide end is on the right and the
small end is on the left. The tip of the small end
should rest slightly above your belly-button
(this will vary depending on your height and the
length & thickness of your tie). Move only the
active (wide) end.
• Wide end under the small end to the left.
• Across the small end to the right.
• Up into the neck loop from underneath.
• Down through the loop you’ve just made in the
front.
• Pull down on the wide end to tighten. Slide the
knot up to adjust.
Tie Tying Tutorials
Never had to tie a tie? Fuzzy memory on the Windsor technique? Take a look at this HowCast
Tutorial: https://youtu.be/T0NPYZyI7V8
13

Dress for Success u Women
“You never get a second chance to make a first impression.”
Some signals include posture or
body language, what you wear,
eye contact, even your scent. The
first time you meet a potential
employer, you release a group
of signals that sends a message.
What you wear and how you put
yourself together can tell the
employer that you are ready and
willing to work. You want to send
the message that you will be an
asset to the employer. You want
your first impression to match the
employer’s expectations.
• Dressing for success can
boost your confidence, but
don’t overdo it – dress up
to a level where you are
professional, but comfortable.
• Presenting yourself in a
professional manner shows
respect for the job search
process.
• If your clothes express that
you are putting your “best
foot forward,” employers will
see that you are a serious
candidate.
Hair - Clean, neat, and
well groomed.
Makeup - Minimal
and natural. Use matte
makeup versus glittery
or shimmery
Top - Tailored or button
down blouse with an
optional cardigan or
blazer
Accessories - Wear
a minimum amount -
small earrings, a watch,
or a ring
Skirt / Dress - Length
max of 1” above the
knee.
Fit - Make sure your
clothes have a good fit.
Shoes - Clean polished
low to medium heeled
business professional
shoes
Full Length Slacks
Straight leg, wide leg,
or boot cut
Wear Neutral Colors
Black – Grey – Blue – Beige
Tan – Taupe
Nails
Clean and neatly trimmed.
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What Not to Wear
A common mistake many job seekers make is failing to dress for success. When your outer-appearance
does not match the image you want to convey, employers may not see you as the right fit for their
team. The following are examples of what to avoid in order to ensure you are putting your best foot
forward when conducting your job search.
MEN
WOMEN
Slacks
Skinny fit, low rise, or capris.
Dress Shirts
Wrinkles, untucked shirt tails, rolled up
sleeves.
Hair
“Bed head,” hats or caps. Always wash and
comb hair.
Pants
Leggings or denim; regardless of shirt, dress
or shoes
Blouse
Low cut, sheer, or off the shoulder. There
should be no cleavage or midriff showing.
Nails
Excessively long or overly decorated.
Clothing
Too long, short, tight, loose, revealing or
ill fitting.
Shoes
Stilettos or heels over 3”, sneakers, or
sandals.
Additional Tips
• Choose professional clothing the night before and repair seams, buttons and hems.
Remove stains.
• Prepare clothing: Brush away lint or animal hair and do not smoke (clothing then smells
of smoke).
• Good hygiene completes the “dress for success” look.
• Avoid wearing perfume or cologne or stick to a very small amount.
• Cover tattoos as much as possible.
• Remove facial or body piercings.
• Avoid clothing that is too bright, shiny, or sheer.
• Avoid “funny” ties, or those that support a specific team.
15

Employment Application Checklist
The application is one of the most important documents you will be required to complete. It is a
personal record and a legally binding document. The following are tips to help you complete effective
paper and online applications. Make sure it is neat, complete, accurate, and error-free.
FF
FF
FF
FF
FF
FF
FF
FF
FF
FF
FF
FF
FF
Review the job posting before starting the application. Make sure you meet most of the minimum
qualifications. (Experience, education/certificates, hard and soft skills)
Gather detailed information before starting the application. (Work history, education, references, etc.)
Create a Master Application with complete and accurate employment information to have on hand,
and use as a guide throughout your job search.
Carefully read and follow instructions before completing each section. Look for “Please Print”,
black ink, use date format given, list your past employment history as requested (order, number
of years, etc.)
List your full employment history – include paid and unpaid internships, volunteer work, community
activities, self-employment and temporary experience. Do not leave gaps in your work history.
Use key words and qualifications as they are worded in the job posting – include transferable skills
and keywords.
Never leave the reference section blank on your application. Always follow the number of
references requested. Ask permission from your references before submitting their information.
Verify current contact information for each reference.
Spell everything correctly. Use proper capitalization and grammar. Use a smartphone, dictionary, or
computer to look it up if you are unsure.
For each application, submit a customized resume and cover letter that match the job posting
requirements.
Thoroughly review the application and supporting documents before submitting.
Keep a copy of the final application along with a copy of the job posting for your records. Take
a picture of the application using your smartphone or save the application. Be aware of the
company’s rules regarding applications: one application for every job, attachment of resume, etc.
Salary should be: open, negotiable or state a range.
Follow-up within 3-5 days, which shows your level of interest and commitment to the position and
brings your name and resume to the employer’s attention.
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Paper Application Tips
1. Ask for two applications.
2. Print neatly, using a black ink pen. Always have two just in case.
3. Enter a specific job title for the position applying for.
4. Answer all questions. Do not leave anything blank. If the
question does not apply, write “N/A” not applicable.
5. Complete all parts of the application. Never write “refer
to resume”.
6. If you make an error, draw a line through it and neatly
rewrite the correct information above the error. Avoid using
correction fluid (white-out).
7. Complete the application on site and submit it to the manager. If he/she is not available, ask for
their name and best time to return or defer to their policy.
Online Application Tips
1. Make sure you have 1-2 hours per application.
2. Copy and paste the job description into http://www.tagcrowd.com to find skills and keywords to use.
(Refer to Page 24 for more information.)
3. Have your resume nearby. Your resume and application should match.
4. Be prepared to answer supplemental questions and complete an online assessment.
5. Save your work on a regular basis to avoid losing information online.
6. Be sure to use keywords. Look at the job posting to assist you with keywords.
7. Complete all parts of the application. Never write “refer to resume”.
8. Keep track of your user name and passwords for each online application portal.
9. Use a professional email address and check your email multiple times each day.
10. Verify legitimacy of a company before completing an online application.
11. If possible, apply directly through the company’s website rather than through a job board.
17

Online Assessments
When filling out applications, you may be asked to take a supplemental assessment test. Assessment
tests help companies measure 3 critical elements of success on the job:
Competence - Cognitive Ability Assessments assess a candidate’s competence, suitability for the role,
and predict future performance.
Emotional Intelligence - Integrity and honesty questions determine your capacity to be aware of,
control, and express emotions.
Work Ethics - Motivation Potential Assessments generate a score which says you have a “can do”
attitude and are willing to remain committed to personal and organizational success.
Tips for Answering Assessment Questions
u Honesty and Integrity | You want to communicate strong moral views on what is right and wrong.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
Very few people steal at work.
Most people cannot be trusted.
u Ability to Control Anger | Do not give any indication that you will become angry at work.
Take a firm stance against vandalism, hacking, and other behavio r considered anti-social.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
I have almost never become angry at work.
Sometimes my co-workers annoy me.
u Ability to Cope with Stress | It is not acceptable to express negative emotions at work.
Rather than claiming you never have negative emotions or have been in stressful work situations,
claim you can handle them with a cool head.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
I have a positive relationship with my co-workers.
Sometimes I don’t feel able to handle all my work responsibilities.
u Motivation | Motivation is required for success at any job. You must portray yourself as a highly
motivated individual.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
I almost never become bored with the work I do.
Vacations are very important to me.
u Extroversion/Outgoing Personality | In jobs where you’re expected to work as part of a team or
often deal with clients, employers prefer employees who are outgoing because they are easy to work
with and more promotable.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
I find it easy to keep a conversation going.
I find it more productive to work alone than as part of the group.
u Leadership | A top-quality employer looks for leadership. Even if you are not applying for a leadership
position, you may encounter situations where you have to take initiative or a leadership role.
Strongly agree with these types of statements:
Strongly disagree with these kinds of statements:
I have a strong set of personal goals.
What is good for the organization is the concern of supervisors,
not employees.
18 Career Building Workbook

Online Assessment Activity
Activity: Below is a sample list of questions. Answer and compare your responses to other students
in your class.
SD - Strongly Disagree D - Disagree N - Neutral A - Agree SA - Strongly Agree
1. Very few people steal at work. SD D N A SA
2. I get irritated easily. SD D N A SA
3. Work is the most stressful thing in my life. SD D N A SA
4. I am nearly always happy to work late or weekends when needed. SD D N A SA
5. I enjoy parties and other social occasions. SD D N A SA
6. I love to find new ways of doing things. SD D N A SA
7. Nothing is wrong with taking home supplies from work now
and then.
SD D N A SA
8. I have never been annoyed with a co-worker. SD D N A SA
9. I have a positive relationship with my co-workers. SD D N A SA
10. My pay is more important to me than the contributions I make to
the company.
SD D N A SA
11. I almost never feel bored at parties. SD D N A SA
12. I prefer to avoid conflict. SD D N A SA
13. I never get upset if my work is criticized by my manager. SD D N A SA
14. I get angry easily. SD D N A SA
15. I have never been tired at work. SD D N A SA
16. I always tell people exactly what I think. SD D N A SA
Which questions were most challenging for you to answer?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
What other questions have you seen on online assessments?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
19

Creating A Portfolio
Using a portfolio will help you stand out from other candidates and demonstrates that you are
organized and prepared.
Use your portfolio when applying, networking and interviewing:
Applying - When completing job applications have your portfolio readily available to access needed
information and documents.
Networking - Share your portfolio with your contacts. This is how you promote yourself.
Interviewing - Take your portfolio to the interview. Use it to demonstrate the qualifications,
accomplishments, and achievements that support you are the right person for the job.
Portfolio Checklist:
FF
FF
FF
FF
FF
FF
FF
FF
FF
Master Application
Resume – 5 copies
Reference page
Samples of work
Letters of Recommendation
(preferable from past
employers or teachers)
Certificates and Licenses
Transcripts
DMV printouts
Record of Arrests and Prosecutions (RAP sheet) Please note: only share when required; however,
you must disclose background issues when requested.
Save a copy of your portfolio to your flash drive, email, and cloud storage. Also consider uploading
references and samples of work to LinkedIn.
20 Career Building Workbook

Resume Tips and Guidelines
Your resume is a marketing tool designed to get you an
interview. It is a summary of the skills, qualifications, education
and experience that advertises the value you offer to a
potential employer. To interest employers, your resume should
be concise, easy to read, and contain information directly
related to the job for which you are applying. There is no “onesize-fits-all”
resume: keep your audience in mind and target
them directly when you write.
Your resume needs to
answer the question:
“What can you do
for the company?”
Getting Started
Resume Layout – An engaging resume blueprint has the following three sections of relevant
employment information:
The top third of your resume is prime real estate. You only have a few seconds to engage the employer,
so make the section effective and relevant to the job. It should include:
• Contact information: legal name, professional email address, and telephone number. If you have a
Liked in account, include the link address.
• Candidate Profile/Summary: Clearly state what job you are pursuing and your key qualifications.
Highlight your key skills and strengths.
The second third of your resume is the body of the resume that will support you job target.
Employment History and Experience: Begin with the most recent employment activity (no more than
3-6 months gap). Include company name, location (city and state), dates of employment, and position(s)
held. Make sure you list your job responsibilities using results oriented statements when possible.
Communicate any career progression and promotions.
The final third of your resume can include work related accomplishments and education.
Education: Degrees, diplomas and certificates. Job related seminars and courses. Certifications earned
through on the job training (e.g. forklift certification, Cal OSHA 10, etc.)
Note: Education can be included in the top third of your resume when it is a significant requirement for the
position.
Accomplishments: community activities, clubs, memberships in professional organizations (if they are
aligned with your job posting). Awards and special recognitions.
21

Getting the Most from Your Resume
• When directly contacting employers, always have a copy of your resume available and take the
initiative to offer it to them.
• When applying for a job with an employment application, you may want to attach your resume.
The resume will add impact and should complement the application. If you are asked to fill out an
application, never write on it “See resume.” Take the time to fill out the application completely and
accurately.
• Applying for jobs by resume can be an effective strategy to overcome employment barriers. The
resume should paint the best picture of you, while the application may paint the worst.
• Give a copy of your resume to all networking contacts. It is an excellent icebreaker to use the
resume as a center for discussing your qualifications. Ask your contacts to critique your resume.
• Always bring extra copies of your resume to an interview.
• Always save your resume to a flash drive so that updating is faster and more convenient.
Creating an A.I. Ready Resume
Ninety percent of large companies use artificial intelligence (AI) to search for qualified candidates from
large applicant pools. These systems help employers by analyzing resumes and online profiles to find
candidates that best match the position and filter out those who do not.
The following websites can help scan your resume and make sure it catches the eye of the best bots.
Jobscan
https://www.jobscan.co/
Jobscan is a tool that gives job
seekers an instant analysis of
how well their resume is tailored
for a particular job and how it
can be even better optimized for
an Applicant Tracking Systems.
Just visit Jobscan and either
paste in the text of your resume
or upload a Word or PDF file,
then paste the text of the job
posting you’re interested in.
22 Career Building Workbook
Mosaic.AI
http://www.mosaic.ai/
Get noticed by hiring teams
when you create a resume that
is a match to their job. Recruiters
use specific keywords to search
in their resume database to
find candidates. Mosaic.ai will
compare your resume to a job
opening identifying keywords
you have and do not have. In
addition, it will identify keywords
you already have that you could
change to be an exact match (i.e.
online to web).
Tag Crowd
https://tagcrowd.com/
When you’re working on online
job applications and your
scannable resume TagCrowd
will help you identify the
keywords that employers are
looking for. Simply copy and
paste the job description into
their web tool and they will
create a word cloud to help you
visualize the most frequently
used words.

The Do and Dont’s of Resume Writing
In order to win an interview, focus on what makes you stand out. Review the Do’s and Don’ts below to
create a resume that will get you noticed.
DO
DO NOT
Use high quality paper when you mail it or bring it
to a job interview, use resume quality paper in off
white, gray, or very light beige.
Bring your resume crumpled, torn, damaged or
printed on pastel or brightly colored paper.
Use professional font styles such as Arial, Times
New Roman, or Helvetica size 11 to 12. Your name
in the header should be two sizes larger than the
rest of the resume.
Use any font smaller than 11 or larger than 12 in
the body of the resume. Refrain from using italics or
fancy scripts.
Be consistent in your layout and composition.
Be sure that related headings are consistent in
underlining, capitalization, and spacing.
Switch from sentences to phrases. Avoid using
paragraphs or you will lose the reader’s interest.
Arrange information in bullet points. Large dots
are effective in drawing the employer’s attention.
Overuse bullets or it will look like a list instead of a
resume.
Make sure your name, city, state and telephone
number with area code are clearly visible.
Type the state abbreviation as Ca., Ca, or Calif.. Use
the two letter postal abbreviation in caps: CA
Target your resume to the specific needs of the
employer. Your objective should clearly and
concisely state the position you are applying for.
Send out bulk resumes with a generic objective
statement or fail to follow up on a resume you have
sent to an employer.
Be concise to get all appropriate information on
one page.
Add too many details, limit you resume to one page
unless a second is absolutely necessary.
Proof read your resume – spelling and grammatical
errors are unacceptable!
Even one mistake can lead an employer to discount
you for a position. Do not submit a resume that is
difficult to understand or needs more explanation.
Ask several people to review your resume for
content, spelling, and grammar.
Include lengthy periods of unemployment, think
through what activities you participated in during
that time.
Fill all gaps in employment with work or school
activity.
23

Resume Objectives
The objective it the most important part of your resume. You will want to carefully write an objective
that meets the employer’s needs as well as outlines the job you are seeking and the skills you have to
offer the company. With a good eye-catching statement you can stand out amongst other applicants.
Automotive
• Interested in a position with an auto body repair shop. Ability to perform auto body repair, sanding,
and painting. Dependable and willing to work hard.
• Seeking an entry-level position as a mechanic’s helper. Trained in repairing and replacing engine
parts, tune-ups, and basic automotive principles and applications.
Computer Application
• Interested in a data entry position within a large company. Offering vocational skills in typing (55
wpm), computer system functions and procedures, and document processing. Long-range goal is to
earn a master’s degree in Business administration.
• Offering proficiency in the use of database, spreadsheet, and keyboarding. Seek to apply these skills
an entry-level accountant.
• To obtain a position as a word processor. Offering skills in keyboarding, proofreading, and the ability
to complete work assignments without supervision.
Health Occupations
• Offering excellent skills in assessing victim’s injuries, administrating appropriate emergency care,
monitoring patient’s vital signs. Seeking to apply these skills as an emergency medical technician.
• Interested in obtaining a position as a certified nursing assistant. Offering excellent skills in patient
care, emergency procedures and medical terminology. Enjoy working with patients and sensitive to
their needs
• To obtain a position as a home health aide. Training to perform functions and procedures relating to
hygiene, safety, nutrition, and exercise of patients. Genuinely interested in patients and willing to learn.
Industrial Technician (HVAC, Mechanical, Electrical)
• Determined professional industrial electrician with pre-apprentice level training and a wide range of
related work experience in the construction trades. Self-motivated with past jobs in both plumbing
and general contracting as well as training in HVAC repair and the appropriate certifications.
• Trained HVAC Technician with strong communication skills and excellent problem solving abilities
seeking an entry-level position with a reputable company such as ABC Company.
• Skilled individual with experience troubleshooting complicated mechanical systems and monitoring
operations seeking employment as an Industrial Maintenance Mechanic.
24 Career Building Workbook

Resume Objectives
Office
• A position with an accounting firm as a general office clerk. Offering excellent skills in telephone
techniques, typing, and filing. Cheerful outlook and a positive attitude.
• Seeking an entry-level clerk-typist position. Trained in office procedures and policies, operating
office equipment, and typing (60wpm). Accurate in spelling and grammar.
• To use my typing skills, 10-key adding machine proficiency, and word processing abilities as an office
receptionist. Long-range goal is to advance to a managerial position in a large corporation.
Pre-Engineering
• To obtain a position with ABC company where I may apply my knowledge and training in AutoCAD,
SolidWORKS, and 3D printing.
• Skilled design engineer candidate seeking entry-level position to apply technical training in AutoCAD,
SolidWorks and MasterCAM.
• Seeking an opportunity for full time employment, interested in building a career with a growing and
progressive company as designer, detailer or CAD specialist.
• Welding
• Knowledgeable, hard-working, and dedicated welder seeks employment with ABC Company in order
to gain further experience and hands-on education.
• Seeking a Welder position at the ABC Company using fineness in working on construction projects
and employing hands-on experience related to welding procedures. In-depth knowledge of welding
methods and safety practices.
Your Objective
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
25

Resume Tips for Veterans
Making the transition from military to civilian life can be a
challenge. The following tools can help veterans identify the
transferable skills they gained while in the service.
Career One Stop
https://www.careerinfonet.org/moc/default.aspx
Sponsored by the U.S. Department of Labor, Career One Stop
has multiple resources for veterans. The Military to Civilian Occupation Translator
helps service members match military skills and experience to civilian occupations.
To get your translation:
• In the MOC Code Search: Enter your military occupation code. - OR -
• Select menu search and find a military occupation by military branch.
Military – http://www.military.com/veteran-jobs/skills-translator/
Explaining to would-be employers what you did in the military in a way that makes sense to them can
be difficult. Often, skills, experiences and accomplishments get lost in translation or in the lack thereof.
This is where the Military Skills Translator comes in, and you must decide what needs to be translated
and what doesn’t.
To find careers like your military job or skills to add to your resume:
• Below “Match Military Experience to Civilian Jobs” enter your MOS, AFSC, or Rating
• Select a career and review the “skills” section
My Next Move for Veterans - https://www.mynextmove.org/vets/
This site lets you search for careers based on your interests and service history. You can enter the
name or code of your military classification and they’ll suggest civilian careers with similar work. You can
also search by industry or key word.
To find careers like your military job or skills to add to your resume:
• Under “I liked my last job.” Select your branch and enter your MOS, AFSC, or Rating
• Review the list of careers like this code.
(Note: These careers may require additional training, education, or experience.)
O*Net Online - https://www.onetonline.org/crosswalk/MOC
Search codes or titles from the Military Occupational Classification (MOC).
• Select your branch and enter your MOS, AFSC, or Rating
• Select a career and review the “skills” section
26 Career Building Workbook

Examples of Descriptive Phrases
When an employer reads a resume, certain
key phrases will catch his/her attention and
describe the type of employee he/she would
like to hire. The following is a list of descriptive
comments you may want to include in your
resume in order to evaluate your personality,
experience, and abilities. Most of these
phrases may be used in any type of resume,
regardless of the position you are seeking.
• Strong sense of responsibility
• Flexible-willing to take on a variety of tasks
• Neat, efficient, thorough
• Strong managerial skills
• Able to make important decisions
independently
• Cheerful outlook, positive attitude
• Extensive artistic background
• Take pride in a job well done
• Committed to completing a job
• Attentive to time schedules
• Self-motivated
• Goal-oriented
• Well-organized
• Able to meet deadlines
• Reliable and prompt
• Strong motivation and dedication to the job
• Good organizational skills
• Ability to learn quickly
• Willing to do extra work to gain valuable
experience
• Open-minded and imaginative
• Dedicated to highest quality of work
• Get along well with others
• Excellent communication skills
• Accurate in spelling and grammar
• Able to work well under pressure
• Able to work well unsupervised
• Outstanding leadership skills
• Good with numbers/figures
• Enjoy a challenge
• Enthusiastic team member
• Able to prioritize a heavy work load
• Resourceful problem solver
27

Reasons for Leaving Employment
You quit your old job or are on the verge of accepting a new job offer. There is one question that you
better be able to answer – why do you want to leave your job? The motivation behind leaving your job
is something that both your current and your future bosses will want to fully understand. If you quit or
were terminated answer honestly and provide a brief explanation.
Examples:
Quit – “I had an opportunity to advance with another company.”
Terminated – “I previously relied on public transportation, but now I own a personal vehicle.”
Other examples for leaving employment are as follows:
• Advancement Opportunity
• Business Closed
• Career Change
• Company Downsized
• Contract Ended
• Job Ended
• Laid Off
• Reduction-in-Workforce
• Relocated
• Returned to School
• Seasonal Position
• Temporary Employment
28 Career Building Workbook

Key Resume Verbs by Industry
The following list of verbs will help you in describing your duties, skills, or abilities when writing your
resume.
Accounting Skills
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
computed
developed
forecasted
managed
marketed
planned
projected
researched
Artistic Skills
acted
conceptualized
created
designed
developed
directed
established
fashioned
illustrated
integrated
introduced
invented
originated
performed
planned
revitalized
shaped
Maintenance
Skills
apply
assemble
build
calculate
clean
construct
convert
coordinate
design
devise
engineer
fabricate
fortify
inspect
install
maintain
navigate
operate
remodel
repair
solve
study
tend
upgrade
utilize
Mechanical Skills
assembled
built
computed
debug
designed
devised
engineered
fabricated
maintained
operated
overhauled
programmed
remodeled
repaired
solved
upgraded
Misc. Skills
accelerated
accomplished
conceived
conducted
demonstrated
eliminated
equipped
founded
implemented
improved
Office Skills
approved
arranged
cataloged
classified
collected
compiled
dispatched
executed
generated
inspected
monitored
operated
organized
prepared
processed
purchased
recorded
retrieved
scheduled
screened
tabulated
validated
People Skills
adapted
advised
assessed
assisted
clarified
coached
communicated
coordinated
counseled
demonstrated
developed
diagnosed
educated
enabled
encouraged
evaluated
expedited
explained
facilitated
familiarized
guided
informed
initiated
instructed
motivated
persuaded
referred
rehabilitated
represented
set goals
stimulated
Research Skills
clarified
collected
critiqued
diagnosed
evaluated
examined
extracted
identified
inspected
interpreted
interviewed
investigated
reviewed
summarized
surveyed
systemized
Supervisory Skills
administered
analyzed
assigned
attained
chaired
contracted
consolidated
coordinated
delegated
developed
directed
executed
increased
organized
oversaw
planned
prioritized
produced
recommended
revamped
reviewed
scheduled
strengthened
supervised
trained
Verbal Skills
addressed
arbitrated
arranged
authored
corresponded
developed
directed
drafted
edited
enlisted
formulated
influenced
lectured
moderated
motivated
negotiated
persuaded
publicized
recruited
reconciled
translated
wrote
29

30 Career Building Workbook
Accelerated
Accomplished
Achieved
Acquired
Acted
Adapted
Adopted
Addressed
Administered
Advised
Altered
Analyzed
Anticipated
Applied
Appointed
Appraised
Approved
Arbitrated
Arranged
Ascertained
Assembled
Assisted
Assured
Attained
Audited
Briefed
Budgeted
Built
Calculated
Cataloged
Charted
Checked
Clarified
Classified
Closed
Coached
Collected
Commanded
Communicated
Compared
Complied
Completed
Composed
Computed
Conceived
Conceptualized
Concluded
Conducted
Confronted
Conserved
Consolidated
Constructed
Consulted
Continued
Contracted
Controlled
Converted
Coordinated
Earned
Edited
Educated
Effected
Eliminated
Enacted
Encouraged
Endured
Enforced
Engineered
Enhanced
Enlisted
Ensured
Entertained
Established
Estimated
Evaluated
Examined
Exceeded
Executed
Exhibited
Expanded
Expedited
Explained
Experimented
Expressed
Extracted
Facilitated
Filed
Finalized
Financed
Fixed
Followed
Formalized
Formed
Formulated
Formed
Formulated
Found
Founded
Gathered
Generated
Governed
Guided
Handled
Headed
Helped
Hired
Hypothesized
Identified
Illustrated
Imagined
Implemented
Improved
Improvised
Launched
Lectured
Led
Learned
Licensed
Lifted
Listened
Located
Logged
Maintained
Managed
Manipulated
Mapped
Marketed
Measured
Mediated
Memorized
Mentored
Modeled
Modified
Monitored
Motivated
Named
Navigated
Negotiated
Nominated
Normalized
Noted
Observed
Obtained
Offered
Officiated
Operated
Ordered
Organized
Oriented
Overcame
Oversaw
Painted
Participated
Perceived
Perfected
Performed
Persuaded
Photographed
Piloted
Pinpointed
Studied
Succeeded
Suggested
Supplied
Supported
Symbolized
Synthesized
Systemized
Tabulated
Talked
Targeted
Taught
Tested
Trained
Pioneered
Placed
Planned
Played
Praised
Reasoned
Received
Recognized
Recommended
Reconciled
Recorded
Recruited
Reduced
Referred
Regulated
Rehabilitated
Reinforced
Related
Rendered
Reorganized
Repaired
Reported
Represented
Researched
Resolved
Responded
Resorted
Retrieved
Restructured
Reviewed
Revised
Risked
Satisfied
Scheduled
Secured
Selected
Sensed
Separated
Served
Serviced
Shaped
Shared
Showed
Sketched
Simplified
Said
Solved
Sorted
Specified
Spoke
Stimulated
Streamlined
Structured
Studied
Succeeded
Suggested
Summarized
Supervised
Supplied
Supported
Symbolized
Synthesized
Systemized
Tabulated
Talked
Targeted
Taught
Tested
Tightened
Totaled
Tracked
Trained
Transcribed
Transferred
Transformed
Translated
Transmitted
Transported
Traveled
Tripled
Troubleshot
Tutored
Uncovered
Undertook
Unified
United
Upgraded
Used
Utilized
Validated
Viewed
Visualized
Vitalized
Volunteered
Weighed
Widened
Won
Worked
Wrote
Xeroxed
Action Verbs from A - Z

Resume Sample
First and Last Name
City, CA 92335 FirstnameLastname@email.com (909) 652-7664
PROFESSIONAL OBJECTIVE:
Seeking a position as an entry-level Industrial Technician position where my recent training and certifications may
be utilized. Offering industry recognized certifications from the National Center for Construction Education and
Research (NCCER), and an OSHA-10 card holder.
CERTIFICATIONS:
• NCCER (ID#000000000) • Cal-OSHA 10
SUMMARY OF SKILLS:
• Oxyfuel Cutting
• Electrical Theory
• Craft-Related Mathematics
• Pneumatic & Hydraulic Controls
• Pumps, Drivers, & Valves
• Fasteners & Anchors
• Lubrication
• Alternating Current
• Intro to Hand & Power Tools
• Test Instrumentation
• Material Handling & Hand Rigging
• Basic Safety
PROFESSIONAL EXPERIENCE:
Target Distribution, Fontana, CA 1/2018-6/2018
Warehouse Associate
Duties: Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards. Stored
items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas. Examined
and inspected stock items for wear or defects, reported any damage to supervisors. Received and counted stock
items, and recorded data manually or using computer. Marked stock items using identification tags, stamps,
electric marking tools, or other labeling equipment.
Marshalls, Chino, CA 12/2015-12/2017
Sales Associate
Duties: Answered customers’ questions about merchandise and advised customers on merchandise selection.
Stamped, attached, or changed price tags on merchandise, referring to price list. Stocked shelves, racks, cases,
bins, and tables with new or transferred merchandise.
VOLUNTEER EXPERIENCE:
Sacred Heart Church, Rancho Cucamonga, CA
4/2016-Present
Duties: Coordinate children’s ministry for ages 2-17 with 3 different activities: choir, folkloric dances and
Aztec dances.
EDUCATION AND TRAINING:
Chaffey College-InTech Center, Fontana, CA 6/2018-7/2018
Certificate in Industrial Electrical & Mechanical Pre-Apprenticeship Career Pathway
Fontana High School, Fontana, CA
Diploma
31

References
Your Name
City, ST
Telephone
Email
Note: Never give out someone’s information without asking them first. This could lead to a bad personal
reference. Make sure to notify the person about what type of job you are applying to and which relevant skills
you want them to mention.
Professional References:
Reference Name
Company Name
City, ST ZIP
Title
Street Address
Telephone
Email
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
Reference Name
Company Name
City, ST ZIP
Title
Street Address
Telephone
Email
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
Reference Name
Company Name
City, ST ZIP
Title
Street Address
Telephone
Email
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
Reference Name
Company Name
City, ST ZIP
Title
Street Address
Telephone
Email
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
32 Career Building Workbook

Cover Letter Essentials
A cover letter should complement (without duplicating) your resume. The main purpose of a cover
letter is to interest the employer in reading your resume and to establish a positive first impression.
An effective cover letter should highlight your experience as it relates to the job and how you will
contribute to the company.
Tips for writing an effective cover letter:
üü
üü
üü
Give each letter a personal touch – Mention why you were drawn to the position, what
impressed you about the company, and how you heard about the position, especially if you were
referred by someone known to the employer.
Pique the employer’s interest – Let them know specifically why you would be perfect for the
position. Mention specific experience, skills, and training referenced in the job description. Share
relevant work-related achievements not included in your resume.
Get to the point – Keep your cover letter to one page, be concise, using the same format as
your resume.
33

Sample Cover Letter
FirstName LastName
1234 Anywhere St. • City, CA 90210
(890) 123-4567 • firstnamelastname@email.com
Month 11, 2019
Mr. John Moore
Human Resources Director
Nestle Corporation
700 W. Edison Avenue
Ontario, CA 91762
(choose one) Dear Mr. Moore: Dear Human Resources Recruiter: Dear Hiring Manager:
I am interested in the position of Job Title Posting with Company Name. I would like the
opportunity to utilize my experience and training to help meet organizational goals.
(When possible add a sentence about the company’s mission)
I have 5 years of work experience. I have recently completed a 472-hour Industrial
Electrical and Mechanical Pre-Apprenticeship Career Pathway at Chaffey College-InTech
Center to enhance my industrial knowledge. I have a strong work ethic and exceptional
customer service skills… (Continue with 2-3 additional skills and take it straight out of the job
posting – take a highlighter and pick out 2-3 skills so that you can use the words in your letter)
Enclosed is my resume for your review. I look forward to hearing from you. Please call
me at: (909) 652-7644 so that I may share with you all of my qualifications. Thank you
for your time and consideration.
Sincerely,
FirstName LastName
P.S. Thank you for taking the time to review my cover letter and resume. I sincerely
believe I am the perfect fit for this position and your company. I would welcome the
opportunity to prove this to you by scheduling an interview at your convenience.
34 Career Building Workbook

Online Privacy Guide
Privacy Check-Up
The first step to taking control is a privacy check-up.
Follow these instructions now, and don’t panic if you
find something online you didn’t expect:
FF
Google your name using quotation marks,
like “Anna Jones” and be sure to check the
Images tab
FF
Google your phone number
FF
Do a Google reverse image search of your
most-recently shared photos
FF
Search your name on Spokeo, USSearch,
or Intelius
Don’t panic if you see something you didn’t realize was public: what’s online doesn’t have to stay visible
forever. Along with how to prevent a privacy disaster, this guide will show you how to fix some of the
worst things you’ll find about yourself online.
How to Keep Your Private Information Safe
Every six months, do a privacy check-up like the one above to ensure your employers or other agencies
aren’t seeing something you don’t want them too. In addition, check the privacy settings on your social
media accounts are set to “private” or “friends only” to maintain an incognito social life. Remember, not
everything you try to hide on social media stays hidden.
Some additional steps you can take are:
1. Use different email addresses for different online accounts. You can set them up to forward to your
main email account if you don’t want to monitor several accounts.
2. Use incognito mode on Google Chrome or InPrivate on Microsoft edge when logging onto a
computer that doesn’t belong to you.
3. View your Facebook, LinkedIn, and Google+ profiles as someone else, and then adjust the privacy
settings for content.
4. Install two or three anti-tracking plug-ins and extensions in your browser, such as Disconnect,
AdBlock Plus, Abine’s Blur, or Ghostery.
5. If you want to be extra vigilant or have known enemies online, you can also set up a Google Custom
Alert at: http://www.google.com/alerts.
35

The Job Seeker’s Guide to Social Media
What is Social Media?
so·cial me·di·a: dedicated websites and applications
used to communicate informally with other users, or
to find people with similar interests to oneself.
How to Create an Online Presence
Employers Will
INCLUDE
A headshot photo that projects a professional image
A profile that matches your brand and information
found in your application and resume
Up-to-date industry news by following individuals &
companies related to your preferred sector
A wide range of interests or hobbies
DON’T INCLUDE
A default image of someone or something other
than yourself
Images or posts that contradict your brand
Negative comments about past co-workers or
employers
Profanity or lewd images/posts regarding alcohol
or drug use
Why use social media for your
job search?
Using social media will help you find unadvertised
job opportunities as well as build your network
with people who can help you obtain employment.
• 92% of companies use social media for hiring
• 45% of recruiters admit researching
candidates on social media.
• 3 of 4 hiring managers & recruiters check
social profiles
• 1 of 3 rejected candidates based on
something they found in social profiles
Social Media Background Check
Brand Yourself – https://www.brandyourself.com
If an employer was looking at your social media accounts, what impression would they have? Brand
yourself is a website monitors your online presence and ensures it is maximizing your career
opportunities. Their web tool identifies posts and status updates that are likely to be considered
inappropriate or unprofessional.
Take the reputation score test on their website to identify red flags and improve the factors that gauge
the likelihood of you passing an online screening.
36 Career Building Workbook

LinkedIn Optimization Checklist
To get the most out of your profile make sure you complete the following steps to find and be found by
potential employers.
FF
Create a Unique URL - Choose a personalized URL to improve search engine optimization (SEO)
and make it easy for people to find you. If your name is not available then use surname first, add a
middle initial, or enter a keyword.
From your profile click the pencil to the right of your profile photo above your headline > from
within the pop-up click the blue pencil by Contact Info > under Profile URL click the link to your
profile > on the top right-hand side under Edit URL is another blue pencil to change the link
address > Save your changes.
https://www.linkedin.com/in/
FF
Add Advice for Contacting You - Let people know who should connect with you and why.
Add this section by clicking the Additional Information section near the top of your profile > Hover
your mouse pointer below Advice for Contacting > click the pencil (edit) icon to enter into edit
mode > Click your mouse inside the text field and start typing your advice to your readers > Hit Save.
FF
Follow Relevant Hashtags
Stay informed by following channels and influencers relevant to your industry or specialization.
On the left hand of your feed you’ll find your communities section click Discover More > here you
will find a wide range of hashtags to follow Select at least 5
FF
Follow Companies
As you search the Jobs section, look for companies you would like to work for and follow their pages.
FF
Connect with a Broad Range of Contacts
Add as many contacts that know you professionally, from former employers to professors and
instructors, you never know who will have your next job lead.
FF
Like, Comment, or Share Updates you Enjoy
Taking an action on updates keeps the conversation going and helps spread that information across
LinkedIn. If you found it interesting, chances are your network will too.
From your feed Like 3 updates from within your network.
FF
Share Updates With your Network
Pass along information you find valuable such as articles, news, or video updates. Not only will your
network appreciate it, but they’ll also start to look to you for insight and expertise.
From the top of your feed, hover over and click within the box that asks you to Share. Write a quick
status update regarding something you learned recently.
37

Branding Yourself
Branding Basics
Branding yourself before a job search is the same concept used by
companies and celebrities to market their product or image in a way
that consumers will connect with and recognize. When you are seeking
employment, conveying a clear image of who you are and what you bring
to the position you are seeking (i.e. experience, training, skills, work ethic,
personality, etc.) will make employers identify you as a candidate instead
of just another applicant.
Provide Focus
Improve Your Image
Create Opportunity
Increase Earning
Potential
Managing Your Brand
Consistency is an important part of building your brand. Be sure to
manage all aspects of your brand so they are in sync. For example, if you
are branding yourself as an “Experienced Industrial Technician”, you must
convey that message online and in everything you submit to the employer.
How to Create Your Brand
Your brand must convey your strengths, talents, and personality. It is what you can do for an employer
and your potential for the future. Complete the following sections to help develop your brand.
What is my targeted field, industry, or position?
______________________________________________
Field/Industry
_____________________________________________________
Position
To hit my target, what skills, qualities, and attributes should my brand convey?
• _____________________________ • _____________________________ • _____________________________
• _____________________________ • _____________________________ • _____________________________
What have I done to support my brand?
• ________________________________________________________________________________________________________
• ________________________________________________________________________________________________________
• ________________________________________________________________________________________________________
What are my accomplishments related to my brand?
• ________________________________________________________________________________________________________
• ________________________________________________________________________________________________________
38 Career Building Workbook

Successful Interview Tips
The primary idea of the interview is to share information. It is your chance to sell the employer on the
concept that you are the best person for the job. To be completely prepared, here are some tips to
remember before, during, and after the interview.
Before
• Research the company, the job, the salary range,
and mission statement.
• Do your homework. Write answers to the questions
that might be asked.
• Prepare questions for the interviewer.
• Have a copy of your resume ready.
• Take time for good grooming and hygiene.
• Go alone and plan to arrive at least 15 minutes early.
• Prepare your thank-you cards prior to interviewing.
• Visit job site prior to interview to determine location,
parking, and travel time.
During
• Do not chew gum or smoke.
• Relax, be yourself, and demonstrate self-confidence.
• Maintain eye contact with the interviewer.
• Demonstrate good posture and mannerisms.
• Be enthusiastic.
• Stress your qualities and skills.
• Do not speak unkindly of former employers.
• Keep a businesslike attitude.
• Ask questions about the job or company.
• Do not ask about salary until you have been offered the job.
After
• Thank the interviewer for his/her time, smile and shake hands.
• Thank the receptionist for his/her courtesy, and ask for the interviewer’s business card for the
thank-you note.
• Send email or a thank you note within 24 hours of the interview.
• Once you have been offered the job, you can negotiate salary.
39

Interview Questions and Answers
QUESTION 1:
Tell me about yourself?
Answer 1:
“What part of my work experience would you like me to talk about?” – The interviewer can reply with a
simple answer like: please start from your first job and others only want to hear about your most recent
job. Make sure you talk about your current or most recent job experience and accomplishments.
Discuss your accomplishments and lightly touch on your daily duties.
QUESTION 2:
Why do you want to leave your job? / Why did you leave your last job?
Avoid making negative remarks about your past or present manager, your fellow employees, or the
company you are working for – even if they are true. Reduction-in-workforce, layoff, wanted to return to
school, or change career paths.
Answer 2:
“I do enjoy working at my current job. The culture and the people make it a great place to work. But I’m
looking for more responsibility with new and fresh challenges.”
QUESTION 3:
Can you work under pressure?
Answer 3:
“I most definitely can. In my current position, I can be faced with stressful situations that require me to work
under pressure on a daily basis and have since learned to manage stress. Now it’s just part of the job that
I do well.”
QUESTION 4:
What can you do for us that no one else can? (List your best strengths)
Answer 4:
“I am a well-rounded individual with a very unique blend of skills and now, I want to be part of your team and
solving problems for you.”
40 Career Building Workbook

Interview Questions and Answers
OR
“I believe that my unique blend of experience, problem solving skills and people skills differentiates me from
most other candidates. I am motivated, disciplined and focused and am willing to do whatever it takes to get
the job done.”
QUESTION 5:
Why do you want to work here? - OR - What are the reasons you want to work here?
Answer 5:
The key here is what is important to you about this company. Be honest: Do you admire the company?
Do you like their products? Do they have a great success story? Discuss how your past experience has
prepared you for this company. Praise their company because of the company’s reputation.
OR
“I have always wanted to work for Name the Company, because I have always admired what they do and it
always has been my dream job. Your company has excellent products, provides superior service and has a
reputation that the competition is envious of.
QUESTION 6:
Why should I hire you?
Answer 6:
“I have the qualifications you are looking for (briefly list them). I’m a team player, I take direction and I have
the desire to be successful.”
QUESTION 7:
What were some of the things you did not like about your last job?
Answer 7:
Option 1: my current position, training and advancement opportunities are limited.
Option 2: say that there was nothing specific you did not like, in fact you liked everything about your last job
and that you learned a great deal of things from your last or present employer. Tell them you feel you cannot
make as a great of a contribution to your current employer as you would like to and that you do not feel there
is adequate room for continued career growth.
41

Interview Questions and Answers
QUESTION 8:
What are your biggest accomplishments?
Answer 8:
“Though I’m very proud of where I am and what I’ve done, I feel that my biggest achievements remain ahead
of me but if I had to choose it would be (discuss what it is).” Or state what your specific accomplishment was.
QUESTION 9
What is the most difficult situation you have faced? Could you describe a difficult
problem and how you dealt with it?
Answer 9:
Show that you are a great problem solver and great team player.
QUESTION 10
What do you consider your most significant strengths?
Answer 10:
“I have great communication skills and can work with many different types of people of varying personalities
and skill levels. I am motivated, disciplined, focused, and determined to get my job done well and on time.” Or
“I have a solid background in Accounts Receivables, great problem solving abilities and I get things done with
little direction.” Then elaborate a bit on your specific skills, but do not turn this answer into a book.
QUESTION 11
What do you consider your most significant weaknesses?
Answer 11:
Turn this question around and turn a weakness into a strength in the best way. “I pay close attention to details
which does result in taking more time up front and sometimes additional time, but results in a higher quality
of work and saves time down the road.”
QUESTION 12
Do you prefer working with others or alone?
42 Career Building Workbook

Answer 12:
“I enjoy working alone when necessary as I don’t need to be
constantly reassured of my work. But I would prefer to work in a
group as I believe much more work can be accomplished when
everyone is pulling together.”
QUESTION 13
How do you get along with different types
of people?
Answer 13:
“I have always been able to get along with anyone.
QUESTION 14
What are your salary requirements?
Answer 14:
State a salary range and not just one specific number. You should have an idea of what the job pays
and what you are worth in your industry. If interviewing for a large company, then they most likely
already have a salary range for that position and based on what they believe your experience to be, is
what they will offer you. If it is a smaller company, they will probably try to keep you at the lower end of
the salary range, but try to make up for it with other benefits.
“I’m willing to accept what the company is offering that compliments my skills and experience that would
reflect the amount your company is offering.”
QUESTION 15
How would your co-workers describe you?
Answer 15:
“My co-workers will tell you that I am a team player and a colleague they can count on to pull his weight
whether it’s a normal day or we’re in a crunch.”
QUESTION 16
Where do you see yourself in five years (short/long term goals)?
Answer 16:
“Growing with your company,” or “Being one of your best employees,” or “Accepting increasing responsibilities.”
43

Questions to Ask the Interviewer
Preparing questions for the interviewer shows you are serious about the position. Asking insightful
questions sends the message that you have the ability to think under pressure, were engaged in the
interview, and did your research.
Examples of questions you might ask:
1. What do you consider to be the most important qualifications for success in this position?
2. What are the immediate challenges of the position that need to be addressed in the first three
months?
3. What do you consider to be the most challenging aspect of this job?
4. How would you describe the work environment/company culture?
5. Can you tell me what you value most about working for this company?
6. What is the next step in the hiring process?
7. When can I expect to hear from you? When will you be making a hiring decision?
Create additional questions you may want to ask the interviewer:
1. _______________________________________________________________________________________________________
_______________________________________________________________________________________________________
2. _______________________________________________________________________________________________________
_______________________________________________________________________________________________________
3. _______________________________________________________________________________________________________
_______________________________________________________________________________________________________
4. _______________________________________________________________________________________________________
_______________________________________________________________________________________________________
5. _______________________________________________________________________________________________________
_______________________________________________________________________________________________________
44 Career Building Workbook

Interview Follow-Up
Thank You letters show that you are aware of professional etiquette and demonstrate your interest
in the job. E-mail the note within 24 hours after the interview to leave a positive and memorable
impression before the hiring decision is made.
To: lolajimenez@abc.com
Subject: Thank You – Steve Ward – Interview
Good Morning/Afternoon Ms. Jimenez,
Thank you for meeting with me today. It was a pleasure to learn more about the
team and the position. I am excited about the opportunity to join (company name)
and assist your team to (bring in new clients, increase sales, etc.).
Please do not hesitate to contact me if I can provide additional information. I look
forward to hearing from you about the next steps in the hiring process.
Best Regards,
Steve Ward
Steve Ward
909-555-8707
steveward@email.com
45

O*Net Online Career Interest Activity
Before beginning your job search, take the opportunity to identify exactly what kind of career you
would like.
STEP 1 – DISCOVERING YOUR INTERESTS
To begin, visit http://www.mynextmove.
org/explore/ip and take the interest profiler
assessment.
Enter your scores below:
_______ Realistic _______ Investigative
_______ Artistic _______ Enterprising
_______ Conventional
Use the one you picked to fill out the chart below:
STEP 2 – INTERESTS + JOB ZONES = CAREERS
Skip ahead to the Job Zone selector. For this
activity, start with Job Zone 2 which includes jobs
with some job preparation, but not much. As you
move on to the next screen look at a few of the
careers and pick three that are labeled with:
Best Fit or Great Fit
(If none of the careers are labeled, use your
own judgment to decide which sounds the most
interesting.)
Occupation
Sample of Job Titles
What do people in
this job do? (Tasks)
Technology Skills
Key Skills / Abilities
Work Activities
Job Zone /
Education Needed
Interest Area(s)
Related
Occupations
Median Salary
Projected Growth
46 Career Building Workbook

Job Search Strategies - Connecting With Employers
Networking
Networking: face-to-face, cold calling, websites, staffing agencies, job fairs, and smartphone contact with
Networking is the #1 way to find a job. It is a key strategy for sharing ideas and knowledge, creating
opportunities, building connections, increasing confidence, and raising your profile.
You need to reach out to professional and personal contacts.
PROFESSIONAL
Former employers and co-workers
Teachers
Classmates
Acquaintances from professional and service
organizations
Clients and customers
PERSONAL
Friends and acquaintances
Neighbors
Relatives
People within the community
Church/Spiritual Leaders
Public Assistant Workers
Create a list of names of people you will contact and add to your network.
PROFESSIONAL
PERSONAL
Face-to-Face and Cold Calling
Making direct contact with employers is a key method for tapping into the hidden job market. Cold
calling and visiting a potential employer is person is a proven method for successfully uncovering job
openings that have not yet bee n advertised or posted.
When speaking with a manager: Introduce yourself and acknowledge that you realize they are busy and
would appreciate a moment of their time to discuss job openings with their company. Ask them if they
have any positions available for which you can apply. If not, ask them if you can send a copy of your
resume for a future opening. Also ask them if they know of anyone else that may be hiring. Then end
the call by thanking them for their time.
47

List 10 Companies You Will Contact
1. 6.
2. 7.
3. 8.
4. 9.
5. 10.
Job Search Websites
Job search websites and job boards are a great resource for finding job openings.
Tips for using job search websites: use a variety of recommended sites, set job alerts, use a range of
search terms/keywords, apply immediately and take advantage of the sites’ resources.
It is best to submit an application directly through a company’s website; in fact, some organizations only
list job openings on their own website.
List 10 Companies You Would Like to Work For
Visit each website and search for their employment openings page. Write down a list of the job titles
that they are hiring.
Name of Company
Job Opening Title
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
48 Career Building Workbook

Staffing Agencies
A staffing agency is a company that provides employment services to both employers and job seekers.
They place job seekers into specific jobs on a temporary and permanent basis.
Each agency will have their own hiring process. Review their website and apply online if possible or walk
into their offices. Make sure you follow up and contact the agency to let them know you are available to
work. Avoid any agencies that require you to pay for their services.
List Staffing Agencies Near You
1. _____________________________________________________
2. _____________________________________________________
3. _____________________________________________________
Job Fairs
Before the event: Pre register for the event. Practice your elevator pitch. Find out which employers
will be at the job fair and look up employer websites. If time permits, make personalized resumes for
the companies you will contact at the fair.
During the event: Arrive early to register. Develop a game plan as to which employers you would like
to stop by. Keep track of who you talked to.
After the event: Follow up, review business cards and materials that were given to you. Complete an
application and submit your resume. Call them to discuss what the “next step” is.
Using your smartphone
There are many free apps and tools that make it easy to look and apply for jobs, and keep up with your
search. A computer is ideal, but your phone will help you job search at home or on the go.
Job search apps: check job sites to get the latest listings as soon as they are posted. Create a profile;
upload your resume and cover letter to easily apply to jobs. Get notifications and alerts. Sign up for text
or email notifications of new job postings. Apply to the position within the first 72 hours of posting.
Check your email several times a day. Use the internet to go directly to company websites and
apply for jobs. Manage your social media and check the accounts of potential employers. Use your
calendar to schedule appointments and set alarms, alerts and reminders.
49

Always remember: Your success is in
the follow-up!
Use the Employer Contact Log on the next page to make
copies and track your efforts to follow up with employers!
Long Term Workplace Success
It is important to make sure you have staying power and to
continuously fine tune and upgrade your skills. Solid work
practices and interpersonal skills will support your career
growth and lead to greater job satisfaction.
üü
üü
üü
Remember to maintain all of your documents on one labeled flash drive AND in cloud storage
(ie. Google Drive, OneDrive, DropBox, etc.) for easy access and updating.
Update your social media profiles and privacy settings monthly
Stay in touch with and follow-up with your classmates – they are your best network
We hope you will take the opportunity to share with us your successful employment outcomes.
FOLLOW US
http://intechcenter.org/
https://www.facebook.com/intech.center.ie/
https://twitter.com/intech_center/
CONTACT US
InTech Center
(909) 652-8488
intechcenter@chaffey.edu
InTech Career Center
(909) 652-8480
intechcareercenter@chaffey.edu
50 Career Building Workbook

WORKSHEETS
Resume Worksheet
Job Search Checklist
Employer Contact Log
LinkedIn Profile Worksheet
51 Career Building Workbook

Resume Worksheet
First & Last Name:
Street Address: Not recommended to put in your address. You will provide it at the time of your interview on the job application.
City, State & Zip Code: Abbreviate the state as two letters, both capitalized. (CA, OR, etc.)
Phone & Email:
PROFESSIONAL OBJECTIVE
Example: Seeking a position as an entry-level Industrial Technician where my recent training and
certifications may be utilized. Offering industry recognized certifications from the National Center for
Construction Education and Research (NCCER), and Cal-OSHA.
QUALIFICATIONS/CERTIFICATIONS
PROFESSIONAL EXPERIENCE
Company Name:
City & State:
Title:
Responsibilities/Duties
Month/Year Start:
Month/Year End:
1.
2.
3.
4.
52 Career Building Workbook

Resume Worksheet
PROFESSIONAL EXPERIENCE
Company Name:
City & State:
Title:
Responsibilities/Duties
Month/Year Start:
Month/Year End:
1.
2.
3.
4.
PROFESSIONAL EXPERIENCE
Company Name:
City & State:
Title:
Responsibilities/Duties
Month/Year Start:
Month/Year End:
1.
2.
3.
4.
53

Resume Worksheet
PROFESSIONAL EXPERIENCE
Company Name:
City & State:
Title:
Responsibilities/Duties
Month/Year Start:
Month/Year End:
1.
2.
3.
4.
PROFESSIONAL EXPERIENCE
Company Name:
City & State:
Title:
Responsibilities/Duties
Month/Year Start:
Month/Year End:
1.
2.
3.
4.
54 Career Building Workbook

Resume Worksheet
EDUCATION AND TRAINING
Chaffey College InTech Center, Fontana, CA
Date:
Certificate in Industrial Electrical & Mechanical Pathway
School:
Date:
Degree/Program:
School:
Date:
Degree/Program:
VOLUNTEER & COMMUNITY WORK INVOLVEMENT
Company Name:
Title:
Responsibilities/Duties
1.
2.
3.
City & State:
Month/Year Start:
Month/Year End:
Company Name:
Title:
Responsibilities/Duties
1.
2.
3.
City & State:
Month/Year Start:
Month/Year End:
Awards / Certificates / Licenses - Issuing Agency
Expiration Date
1.
2.
3.
4.
5.
55

Job Search Checklist
Review this list multiple times during your job search to ensure you are covering all resources available
for creating opportunities and opening doors to secure your career.
Employment Goal: I will have a job as a(n)____________________________________________ by____________________
Job Search Methods I have Used
My Job Search Progress
FF
Networking
FF
Cold Calling
FF
Face-to-Face/Walk-In
FF
I contacted 6 people in my network.
FF
I have contacted ____ companies via cold
calling.
FF
I practiced my power statement with others.
FF
Online
FF
Help Wanted Signs
I can access my resume via:
FF
E-Mail c Flash Drive c Cloud Storage
FF
I followed up on each of my applications.
FF
Classified Ads
FF
I practiced answers to interview questions.
FF
WorkSource Centers/EDD
FF
I have signed up at caljobs.ca.gov.
FF
Staffing Agencies
FF
I have registered with ____ staffing agencies.
FF
Professional and Trade Organizations
FF
I contacted ____ professional organizations.
FF
Job Fairs
FF
I attended ____ job fairs / career expos.
FF
Recruitments
FF
Social Media
FF
I attended ____ interviews or recruitments.
F F I have registered with and completed a
profile on ____ websites or social media.
56 Career Building Workbook

Employer Contact Log
Employer Info Contact Info Action Taken Notes
Company Name: Contact Name: FF
Application Submitted
Company Address:
City, State, Zip:
Position Applied For:
Phone Number:
Result of Contact:
FF
Hiring Now
FF
Hiring in the future
FF
Call back on: ________
FF
Documents Submitted
FF
Interviewed (1st)
FF
Interviewed (2nd)
FF
Thank you letter sent
FF
Spoke with Manager
FF
Other: ____________________
____________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
Employer Info Contact Info Action Taken Notes
Company Name:
Company Address:
Contact Name:
Phone Number:
FF
Application Submitted
FF
Documents Submitted
FF
Interviewed (1st)
FF
Interviewed (2nd)
FF
Thank you letter sent
City, State, Zip:
Position Applied For:
Result of Contact:
FF
Hiring Now
FF
Hiring in the future
FF
Call back on: ________
FF
Spoke with Manager
FF
Other: ____________________
____________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
Employer Info Contact Info Action Taken Notes
Company Name:
Company Address:
Contact Name:
Phone Number:
FF
Application Submitted
FF
Documents Submitted
FF
Interviewed (1st)
FF
Interviewed (2nd)
FF
Thank you letter sent
City, State, Zip:
Position Applied For:
Result of Contact:
FF
Hiring Now
FF
Hiring in the future
FF
Call back on: ________
FF
Spoke with Manager
FF
Other: ____________________
____________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
Employer Info Contact Info Action Taken Notes
Company Name:
Company Address:
Contact Name:
Phone Number:
FF
Application Submitted
FF
Documents Submitted
FF
Interviewed (1st)
FF
Interviewed (2nd)
FF
Thank you letter sent
City, State, Zip:
Position Applied For:
Result of Contact:
FF
Hiring Now
FF
Hiring in the future
FF
Call back on: ________
FF
Spoke with Manager
FF
Other: ____________________
____________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
57

LinkedIn Profile Worksheet
With more than 562 million users in more than 200 countries and territories worldwide, LinkedIn is the
best place to start when building your professional network.
Using this worksheet, you can have a well-rounded profile that catches the eyes of employers and helps
you connect with the right people.
The Basics
Full Name:
Email: (make sure it is professional)
Password:
Create a Winning Profile
Current Position
Your current or most recent position goes here. If you are not currently employed, you can select the “I’m
a Student” option and add [Course Title] at Chaffey College.
__________________________________________________ at __________________________________________________
Write Your Professional Headline
Your headline is the first thing people look at on your LinkedIn Profile. This is similar to your
objective line on your resume.
• Try describing yourself creatively in one line to grab people’s attention.
• You have 120 characters which is roughly 15-17 words.
• Describe what you do and what you want to offer.
Examples:
Seeking a position as an entry-level Industrial Technician where my recent training and certification
may be utilized.
Customer Service Specialist | Recent Computer Skills Training | Open to Opportunities
Interested in entry-level positions as a technician or sales expert in the HVAC field.
NCCER & Amatrol Certified Pre-Apprentice | Bilingual | Seeking A Life-Long Career
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
58 Career Building Workbook

LinkedIn Profile Worksheet
Tell Your Story in the Summary Section
Use the summary of your profile to showcase who you are, what you offer, and why someone
should hire you. Focus on your professional successes, progress, and qualifications.
Begin with an action plan statement that says who you are not just your job title.
________________________________________________________________________________________________________
________________________________________________________________________________________________________
Develop a statement about what you have accomplished in your academic or work life.
________________________________________________________________________________________________________
________________________________________________________________________________________________________
Who you serve and what you do: Describe who you help, your qualifications, projects you have
worked on, and any other achievements you feel are worth mentioning.
________________________________________________________________________________________________________
________________________________________________________________________________________________________
Now, take what you have written and turn it into an easy to read statement.
• Expand and support your headline
• You’re allowed 2000 characters max, approximately 250 words.
• Use short paragraphs or bullet points
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
________________________________________________________________________________________________________
59

LinkedIn Profile Worksheet
Add Your Relevant Skills
Add technical skills you want your potential employer to know you have.
EXAMPLES:
• Blueprint Reading
• Cal-OSHA 10
• Forklift Certification
• Microsoft Word/Excel
• Business Communication
• Data Management
Search for keywords and skills from your industry. Use: https://tagcrowd.com/ to browse job
descriptions for key skills employers are looking for. Enter a few below:
Recommendations
List people to ask for a recommendation and list the skills you would like them to mention in their post.
60 Career Building Workbook

Notes
61

The Industrial Technical Learning Center (InTech Center) is the first public-private
partnership of its kind in the California Community College system. California Steel Industries,
Inc. and Chaffey College established the regional training center to serve the Inland Empire
community. InTech is designed to train and upskill a workforce pipeline for business and industry
and provide individuals with pathways to in-demand careers. It utilizes nationally recognized
certification programs, internships, apprenticeships and hands-on training to prepare individuals
for middle and advanced skill technical careers.
InTech Learning Center
9400 Cherry Avenue
Building A
Fontana, CA 92335
909-652-8488
www.InTechCenter.org
Chaffey College - InTech Career Center Hub
Rosalinda Rivas, Workforce Development Coordinator
rosalinda.rivas@chaffey.edu or
intechcareercenter@chaffey.edu
(909) 652-8482 or (909) 652-8480
Irene Gishwiller, Grant Coordinator
irene.gishwiller@chaffey.edu

InTech Center Clients and Partners (Partial List)
COMPANIES
Accent Plastics
Affordable Plastics &
Packaging, Inc.
Amazon
Amcor Rigid Plastics USA
Amsec
Anita’s Mexican Foods
Arconic
Artistree, Inc.
Ascena Retail
Aura Systems
Barret Business Services, Inc.
(BBSi)
Berg Electric
Bericap, LLC
Boeing
Borax
Burlington Stores
C&W Services
C. Stoneham
Cal Micro Recycling
California Steel Industries,
Inc.
California Tool & Welding
Supply
Cemex, Inc.
Chino Valley Unified School
District
Closetmaid Corporation
CMC Commercial Metals
CNC Industries
Communications Test Design,
Inc.
Coveris Flexibles US, Inc.
Crown Technical Systems
Damco Distribution Services,
Inc.
Decra Roofing
Del Real Foods
Devoll Rubber Manufacturing
Group, Inc.
Domino’s Pizza, LLC
Door Components, Inc.
DPI Specialty Foods West
DSV Solutions
Elite Comfort Solutions
Evolution Fresh
Manufacturing (Starbucks)
Fabtech Engineering
FedEx
Foddrill Construction
Corporation
Frito Lay/Pepsi Co.
Gerard Daniel Worldwide
Girard’s Fine Foods, Inc.
Grands Electric
H & A Transmissions Inc.
Haliburton International
Corporation
Hatch Doors
Hayden Products, LLC
HCI Systems
Honeyville Manufacturing
Hussmann
IEHP
IFCO/MTNA Manufacturing
James Hardie
JPLMission Foods
Kern Engineering
KMC
Laguna Clay Co.
Magnolia Convalescent
Hospital
Mclane Company
MCP Services, LLC
Metroll
Mitsubishi Cement
Corporation
ML Filters
Nellson, LLC
Neovia Logistics
Nestle Waters North America,
Inc.
Niagra Bottling
Northrop Grumman
Pathway Management Group
Popkoff’s
PM Rubber
Precision Refrigeration &
Air-Conditioning
Refresco
reRubber, LLC
Rio Tinto
Searing Industries, Inc.
Sierra Aluminum
Soofer Company, Inc.
Specialize Heating &
Air-Conditioning
Specialty Minerals, Inc.
Spray Enclosure Technologies
SprayTech
Sterigenics
Superior Mechanical Heating
& Air-Conditioning
Telefunken Batteries
Terracina Apts.
Total Resources International,
Inc.
Transco Northwest
Tropicale Foods
TST, Inc.
Under Armour
UPS
US Borax, Inc.
Ventura Foods, LLC
Vista Metals Corp.
Worthington Industries
PARTNERS
COLLEGE PROGRAM
PARTNERS
Barstow Community College
California State University,
San Bernardino
Chaffey College
College of the Desert
Crafton Hills College
Mira Costa College
Mt. San Jacinto College
Norco College
Riverside City College
San Bernardino Valley College
University Of California,
Riverside
Victor Valley College
PUBLIC WORKFORCE
SYSTEM PARTNERS
CA Employment Development
Department
CA Workforce Services
Division Economic
Development Department
Department of Labor
Employment Training Panel
Riverside County Workforce
Development Board
San Bernardino County
Human Services
San Bernardino County
Workforce Development
Board
OTHER PARTNERS
Manufacturers’ Council of the
Inland Empire (MCIE)
Alliance for Education
Baldy View ROP
California Community
Colleges Chancellor’s Office
California Manufacturers and
Technology Association
CAP Program
Career Leaders Project
Colton-Redlands-Yucaipa ROP
Foundation for California
Community Colleges
Goodwill Industries
High Desert Manufacturers’
Advisory Council
Inland Empire Economic
Partnership (IEEP)
Riverside County ROP
San Bernardino County ROP
San Bernardino County
Superintendent of Schools
PHILANTROPIC
PARTNERS
Arconic Foundation
California Community
Colleges Chancellor’s Office
Growing Inland Achievement
JPMorgan Chase Foundation
The James Irvine Foundation
Wells Fargo Foundation