Lafarge Matters_Mid Year Newsletter_2019
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<strong>Lafarge</strong>matters<br />
MID YEAR NEWSLETTER<br />
<strong>2019</strong><br />
SHAPE THE FUTURE<br />
CORFIX<br />
THE PROCUREMENT INITIATIVES<br />
HAVE CONTRIBUTED 81% OF THE<br />
IDENTIFIED BENEFIT VALUE.<br />
Shaping<br />
the Future<br />
of Lichtenburg<br />
FINANCE<br />
Health and Safety<br />
<strong>Lafarge</strong> South Africa has a bold vision to shape the future into something extraordinary.<br />
Our pioneering research enables us to develop advanced materials and innovative<br />
building solutions for the sustainable communities of tomorrow.
2<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
MID YEAR REVIEW<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
LOCAL DEVELOPMENTS<br />
3<br />
MESSAGE<br />
FROM THE CEO<br />
DEAR COLLEAGUES,<br />
We are already in the third Quarter<br />
of <strong>2019</strong> and our business has come<br />
through challenging times, operating<br />
in a turbulent economic environment<br />
and deteriorating construction<br />
industry. Nevertheless, the efforts<br />
that our teams have invested in<br />
turning the business around have<br />
started to materialise, placing<br />
<strong>Lafarge</strong> South Africa back on a<br />
profitability path. For the first time<br />
since 2017, our results are positive<br />
in both quarter two and half-year<br />
<strong>2019</strong>.<br />
This positive momentum came as a<br />
result of the execution of our ‘Fixing<br />
the Core’ turnaround strategy. We<br />
have achieved improved profitability<br />
/ 0 2<br />
in all our businesses thanks to<br />
a margin-focused commercial<br />
strategy. In a declining market, our<br />
Aggregates and Ash businesses have<br />
delivered excellent results, beating<br />
both budget and previous-year<br />
benchmarks. We have strategically<br />
reviewed our Readymix footprint<br />
by targeting profitable operations,<br />
leading to a significant improvement<br />
in performance. We continue to see<br />
tangible progress on the stabilisation<br />
of the Lichtenburg Plant, and have<br />
made strides in rigorous cost and<br />
cash management initiatives across<br />
our business.<br />
The second half of <strong>2019</strong> is likely to<br />
remain challenging, and we cannot<br />
count on any significant tail wind<br />
coming from a shift in economic<br />
and market conditions. We must<br />
therefore remain focused on our key<br />
priorities of being customer centric,<br />
driving margins, cash conversion<br />
and rigorous cost management,<br />
while staying committed to Health<br />
and Safety.<br />
I am aware that these are difficult<br />
times for all of us, and I would like<br />
to thank each and every one of you<br />
for your dedication and continuous<br />
contribution to the turnaround of our<br />
company, <strong>Lafarge</strong> South Africa.<br />
Best regards,<br />
Rossen<br />
CORFIX<br />
THE CORFIX PROJECT WAS LAUNCHED A YEAR AGO, WITH THE OBJECTIVE TO REDUCE FIXED COSTS BY<br />
R50 MILLION, BY THE END OF <strong>2019</strong>.<br />
The CORFIX project focused on<br />
three business areas-Procurement,<br />
Aggregates and Finance.<br />
THE PROCUREMENT INITIATIVES<br />
HAVE CONTRIBUTED 81% OF<br />
THE IDENTIFIED BENEFIT VALUE,<br />
WHILE THE AGGREGATES AND<br />
FINANCE INITIATIVES HAVE<br />
CONTRIBUTED 12% AND 7%<br />
RESPECTIVELY.<br />
The accumulated benefit contribution<br />
at the end of June <strong>2019</strong> was over R20<br />
million from the identified CORFIX<br />
initiatives.<br />
This represents 41% of the<br />
targeted benefit and the significant<br />
improvements in Procurement and<br />
Aggregates will increase the benefit<br />
realisation in the second half of the<br />
year to get closer to the target at the<br />
end of the year.<br />
LEX<br />
Millions<br />
Going back to basics<br />
The LEX project was launched in<br />
September last year, we are now<br />
7 months into the implementation<br />
which will be completed by the end<br />
of this year.<br />
The LEX initiative owners have<br />
worked hard to implement and track<br />
the identified actions. As a result, the<br />
LEX project has achieved a benefits<br />
rate 17% above its target, at just<br />
under R60 million for the first half<br />
of <strong>2019</strong>. The improved performance<br />
of the Cement Plants has also<br />
contributed to the positive results.<br />
R Million<br />
R22<br />
R17<br />
R11<br />
R6<br />
R0<br />
60<br />
45<br />
30<br />
15<br />
0<br />
12%<br />
Accumulated Achieved Benefit<br />
Jan Feb Mar Apr May Jun<br />
7%<br />
81%<br />
The business is set to achieve its<br />
target of R134 million by the end of<br />
<strong>2019</strong>. Overall it is a great success.<br />
LEX Economic Benefit<br />
Benefit Contribution<br />
Procurement<br />
Aggregates<br />
Finance<br />
Jan Feb Mar Apr May Jun YTD<br />
Target<br />
Actual<br />
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L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
BUSINESS UNITS<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
SHAPING THE FUTURE<br />
5<br />
Aggregates<br />
Difficult market conditions have<br />
continued in <strong>2019</strong>, and GDP growth<br />
has thus far been negative. Quarrying,<br />
mining, and construction have<br />
experienced a noticeable decline,<br />
which has negatively impacted<br />
aggregate volumes available in the<br />
market. In spite of these challenges,<br />
the Aggregates Product Line has not<br />
only met, but exceeded its targets<br />
for the year to date.<br />
This has been achieved through our<br />
dedication to cost excellence, as<br />
well as strategic pricing, which has<br />
positively impacted revenue. Our<br />
all-round operational efficiency has<br />
been essential in this endeavour.<br />
These will remain our focus areas as<br />
we work towards our budgetary goals<br />
in order to strategically position<br />
ourselves for when the market turns.<br />
None of these results would<br />
have been possible without the<br />
commitment, collaboration and<br />
effectiveness of the team.<br />
Ash Resources<br />
and Randfontein<br />
Ash Resources started the year with<br />
challenges that were presented by<br />
the company restructuring, and a<br />
reduced portfolio. It was a daunting<br />
task, but our response to this<br />
required the production of higher<br />
volumes with reduced resources.<br />
However, the outlook is positive,<br />
and our year to date performance is<br />
on track to achieve EBITDA by the<br />
end of <strong>2019</strong>. We await reverts from<br />
a number of prospective business<br />
generators, and continue to strive<br />
for resource optimization throughout<br />
the business.<br />
Our LAMPEES with Marcel Fynn and Michael Rabe, our LAMP Sponsors (on the left)<br />
and Anthony Bowen (on the right) who conducted a Traffic Management Presentation at<br />
the LAMP session In July <strong>2019</strong>.<br />
Nelspruit Quarry received an award for the highest Environmental Audit Achievement in<br />
the Industry at the Institute of Quarrying Conference.<br />
Nelspruit Quarry 95.70% Showplace<br />
Tongaat Quarry 95.42% Showplace<br />
Stanger Quarry 95.25% Showplace<br />
Showplace status is reserved for those operations that have excelled and achieved<br />
an audit score in excess of 95%. We have two operations that have yet to be audited:<br />
Richards Bay Quarry and Ninians Quarry that will be audited in September <strong>2019</strong>.<br />
Through a collaborative effort, the<br />
Randfontein Plant has been tasked<br />
with contributing towards the<br />
commercial strategy for a turn-around<br />
plan. Throughout the year thus far,<br />
we have taken significant strides<br />
towards the successful execution of<br />
the initiatives we pinpointed. With a<br />
marked improvement in our output,<br />
we have experienced a 35% increase<br />
in sales out of Ash Resources’<br />
operations. Our innovative solutions<br />
will continue to secure our success.<br />
Readymix Turnaround Strategy<br />
The construction industry remains<br />
under severe pressure economically.<br />
In such times, we should heed the<br />
words of late US businessman<br />
Lee Lacocca, who said, “we<br />
are continually faced by great<br />
opportunities brilliantly disguised as<br />
insoluble problems.”<br />
For the Readymix<br />
Product Line, the<br />
challenge is to<br />
identify and exploit<br />
these opportunities.<br />
Focusing on getting<br />
business back to profitability in<br />
a short time frame is the key to<br />
ensuring sustainability.<br />
During 2018, a turnaround strategy<br />
was initiated with the involvement<br />
of the global <strong>Lafarge</strong> team. We<br />
conducted a critical analysis of the<br />
business portfolio and performance<br />
in order to identify the road map<br />
to profitability. The emphasis was<br />
placed on commercial, operational,<br />
technical and logistical excellence,<br />
the cost structure of the business,<br />
quality, and the reduction of raw<br />
material costs. Some strategic<br />
decisions already executed include<br />
divestitures in certain geographic<br />
locations by selling these sections of<br />
“WE ARE CONTINUALLY FACED BY GREAT<br />
OPPORTUNITIES BRILLIANTLY DISGUISED AS<br />
INSOLUBLE PROBLEMS.”<br />
the business, and the restructuring<br />
of the business to be leaner and<br />
more efficient.<br />
The market continues to be highly<br />
competitive, as evidenced by the<br />
recession of the construction<br />
industry over the past seven quarters.<br />
However, with the dedicated support<br />
of a wonderful team, our profitability<br />
THE <strong>2019</strong><br />
FULTON AWARDS<br />
IN ASSOCIATION WITH<br />
LAFARGE.<br />
has increased by 75% year on year<br />
as we continue to shape the future.<br />
The team is determined to achieve<br />
break-even by 2020 by following<br />
through on identified initiatives and<br />
strategic plans. This includes selling<br />
high volumes at the required profit<br />
margin, target market prospecting,<br />
increasing market share, and an<br />
intense focus on<br />
the most profitable<br />
segments. In a<br />
cooperative effort,<br />
Readymix, Aggregates<br />
and Cement continue<br />
to approach clients and jointly offer<br />
integrated solutions.<br />
Readymix is on a good trajectory<br />
to break-even in 2020, with the<br />
knowledge that dedication and hard<br />
work are imperative to achieve this.<br />
The team remains steadfast and<br />
determined to change these insoluble<br />
problems into great opportunities.<br />
<strong>Lafarge</strong> Banners for the Fulton Challenge Golf Day<br />
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L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
OUR INITIATIVES<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
OUR MILESTONE<br />
7<br />
Shaping the Future of Lichtenburg<br />
SHAPING TRANSFORMATION<br />
Established in North West Province<br />
in 1949, the factory has enjoyed<br />
many productive years, however it<br />
has also experienced a decline in<br />
recent years, to combat this decline<br />
a course of action was implemented<br />
and improvements were made<br />
through the Lichtenburg Turnaround<br />
Plan.<br />
CURRENT PERFORMANCE<br />
Clinker and Cement production has<br />
risen in comparison to last year,<br />
while more volumes were transferred<br />
to Randfontein for cost optimization<br />
purposes. For South Africa, the<br />
increase in cement production is<br />
considered a good performance<br />
within the contracting nature of the<br />
market.<br />
The kilns had a difficult start to the<br />
year with both shutdowns brought<br />
forward due to refractory failure.<br />
Nevertheless, the situation stabilized<br />
and the kilns had a good run in both<br />
May and June.<br />
The LTP is articulated around 5<br />
pillars and here are some examples<br />
of actions implemented :<br />
• asset management: kiln shutdown<br />
organisation, restore equipment<br />
condition,<br />
• organisation: filling critical<br />
vacancies, review of the<br />
organisational charts, area<br />
management, support of<br />
maintenance team by performing<br />
contractor,<br />
• people: training of key positions,<br />
increase use of Training Center<br />
for technical skills and people<br />
development,<br />
• systems: daily and weekly<br />
alignment meetings,<br />
Technical Information System<br />
implementation,<br />
• culture of performance: The<br />
culture is people motivation,<br />
rewards and recognition. It<br />
is also achievement visibility<br />
14%<br />
18%<br />
and increased continuous<br />
communication.<br />
THE OUTLOOK<br />
The market will remain challenging<br />
and the focus on cost reduction will<br />
be reinforced. The implementation<br />
of the actions aimed at reducing<br />
the cost will be accelerated. The<br />
turnaround plan will be under<br />
constant review, with the Operational<br />
Steering Committee meeting weekly.<br />
Both kilns will need a short shutdown<br />
to maintain the refractory. Major<br />
overhaul of our locomotives, wagons<br />
and rail line between quarry and<br />
plant is needed and will take place in<br />
H2. The project of replacing the ESP<br />
kiln 3 by bag filter is well underway<br />
and the commissioning will take<br />
place early 2020.<br />
Action Status Progress<br />
Completed<br />
LICHTENBURG TURNAROUND<br />
PLAN (LTP)<br />
24%<br />
In Progress<br />
on Time<br />
Lichtenburg turns 70<br />
The turnaround plan implementation<br />
is in full speed and lead to the<br />
improvements we saw in the first<br />
half of the year.<br />
44%<br />
In Progress<br />
on Delayed<br />
Not Started<br />
Priority Actions LTP Progress<br />
REACHING A MILESTONE<br />
Asset Management<br />
Organisation<br />
People<br />
Systems<br />
Performance culture<br />
Average<br />
53%<br />
60%<br />
73%<br />
78%<br />
77%<br />
68%<br />
The Lichtenburg Plant reached a<br />
significant milestone as it turned<br />
70 this year. An event was held to<br />
celebrate the occasion with Reginald<br />
Jordant as the host of the day.<br />
A number of speakers lined up<br />
to grace and commemorate this<br />
event with words of appreciation<br />
and encouragement. The CEO of<br />
<strong>Lafarge</strong>, Rossen Papazov, delivered<br />
an uplifting speech with reference<br />
to the model FNB stadium of 2010<br />
with the caption: “Remembering<br />
a time of greatness – SA 2010”.<br />
The reference was symbolic of the<br />
Lichtenburg Plant that has seen a<br />
period of decline, but that he hopes<br />
along with many others, will regain<br />
its greatness once more.<br />
The Industrial Director, Abdel-ileh<br />
Chouar, closed the event with a<br />
parting message that the future is<br />
in our hands, but that we need to<br />
adapt to changing situations if we<br />
want to be part of it, resonating with<br />
<strong>Lafarge</strong>’s slogan, ‘Shape the Future’.<br />
0%<br />
10% 20% 30% 40% 50% 60% 70% 80% 90%<br />
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/ 0 7
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L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
FINANCE / LEGAL<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
HEALTH AND SAFETY<br />
9<br />
Finance<br />
Health and Safety<br />
It has been a little over a year since<br />
I assumed the role of Chief Financial<br />
Officer for <strong>Lafarge</strong> South Africa. I am<br />
excited to see the success of our ‘Fixing<br />
the Core’ strategy, which focuses<br />
on the turnaround of operations,<br />
a margin-focused commercial<br />
approach, performance improvement,<br />
and cost management across all the<br />
segments. Although we came in under<br />
budget, it continues to yield positive<br />
results as reflected in the significant<br />
improvement in our half-year financial<br />
performance compared to the same<br />
period in 2018.<br />
Our revenue has grown by 13%<br />
compared to the same period last<br />
year, in spite of the market and<br />
economic headwinds. This is thanks to<br />
Procurement<br />
the top-line pricing actions across all<br />
the segments. Cost reduction actions<br />
related to fixed and variable costs,<br />
and support process costs through<br />
our various initiatives (Corfix, Logistics<br />
Excellence, SG&A reduction), have also<br />
contributed to the improvement in cost<br />
across the business. Consequently,<br />
our H1 EBITDA improved significantly<br />
compared to the prior year’s same<br />
period. Our Strict Net Working Capital<br />
reduction initiatives have also started<br />
gaining momentum with the targets<br />
and actions rolled out. However, we<br />
still have a lot to do to achieve our<br />
<strong>2019</strong> financial performance targets.<br />
Continued and sustainable industrial<br />
performance improvement that<br />
captures the volume growth seen in<br />
Q2, as well as strict cost control and<br />
working capital management, will be<br />
critical to the achievement of our Q3<br />
and full-year targets.<br />
We will need to accelerate and<br />
build on our efforts to improve the<br />
operational performance across our<br />
sites. Our aim is to continue growing<br />
the business and strictly control costs,<br />
while focusing on optimising our strict<br />
working capital to generate cash and<br />
address our internal control gaps.<br />
As <strong>Lafarge</strong> South Africa takes bold<br />
steps towards shaping the future,<br />
I am counting on your continued<br />
commitment and resilience for a<br />
stronger H2 performance.<br />
CURRENT <strong>2019</strong> STATISTICS<br />
Visible Personal Commitment (VPCs)<br />
LEADING INDICATORS<br />
FLEXIBILITY<br />
Sessions may occur as<br />
and when needed<br />
Training<br />
CURRENT STATUS FOR LAGGING INDICATORS<br />
LANGUAGE<br />
Sessions occur in<br />
preferred languages<br />
Continuous implementation of<br />
sustainable cost reductions remains<br />
a key priority for our department at<br />
<strong>Lafarge</strong> South Africa. Staying in close<br />
touch with our suppliers allows us<br />
to engage with them and regularly<br />
negotiate pricing. Our upcoming<br />
Supplier Week initiative, taking place<br />
from 19-23 August, is one such<br />
example where our team can engage<br />
with suppliers, with the support of our<br />
Group Chief Procurement Officer.<br />
Category Managers are constantly<br />
involved with the implementation<br />
of their planned initiatives, by way<br />
of issuing tenders when contracts<br />
expire. Best Cost Country (BCC) is<br />
also being reviewed, which governs<br />
where we source equipment from,<br />
including mobile equipment, capital<br />
goods and others, from countries<br />
such as China, Turkey and India. As<br />
a department, we have a direct effect<br />
on the organisation’s performance<br />
through cost saving initiatives that<br />
improve our EBDITA.<br />
Optimisation of P2P processes<br />
ensures that the business follows the<br />
defined procure to pay processes,<br />
which in turn helps improve<br />
efficiency in how we deliver our<br />
goods and services to our customers,<br />
while minimising risk in the supply<br />
chain of the organisation. We also<br />
remain focused on Strict Net Working<br />
Capital, where we continue to engage<br />
our suppliers in order to extend<br />
payment terms.<br />
Our department maintains our<br />
regulatory license to operate with DMR<br />
and DTI through BBBEE, and this<br />
promotes the robust activation of small<br />
and medium suppliers, and makes a<br />
critical contribution to the industry.<br />
Lost Time Injuries (LTI)<br />
Fatalities<br />
0% 0%<br />
Legal Department<br />
How does the Legal Department add<br />
value to the business?<br />
• Actively prepare for business<br />
pressures and drivers.<br />
What is Legal’s role?<br />
• Understands the organisation’s<br />
risk possibilities and appetite.<br />
• To provide relevant advise that is<br />
outcome focused.<br />
How does that translate in<br />
day-to-day?<br />
• Take time to understand the<br />
business.<br />
What vision do you have for <strong>Lafarge</strong><br />
South Africa Legal Department in 5<br />
years?<br />
• To be a trusted business partner.<br />
• Legal advisor of choice.<br />
How can business help you achieve<br />
this success?<br />
• Provide information from the<br />
beginning not only when in crisis<br />
mode.<br />
• Do NOT be afraid to ask us<br />
questions.<br />
• Trust us, good lawyers know the<br />
law and we are on YOUR side.<br />
<strong>Lafarge</strong> Security<br />
Our security team ensures that all<br />
<strong>Lafarge</strong> operations run seamlessly<br />
without any disruption or compromise<br />
to the stakeholders, through policy<br />
management. We have done our<br />
utmost to reach near completion of<br />
the crisis policy.<br />
In the second half of the year we<br />
have been fortunate enough to not<br />
have any grave security breaches or<br />
incidents. <strong>Lafarge</strong> security requests<br />
that everyone pays particular<br />
attention to - the information that<br />
is shared, how we transact with<br />
stakeholders and lastly to continue<br />
keeping an eye on everyday activities<br />
in our work environment.<br />
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10<br />
COMMERCIAL L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
/ MARKETING<br />
Commercial<br />
L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
HUMAN RESOURCES AND COMMUNICATIONS 11<br />
Human Resource and Communication<br />
OUR COMMERCIAL STRATEGY FOCUSES ON IMPROVING CUSTOMER SATISFACTION WHICH IN TURN<br />
ENABLES US TO INCREASE VOLUMES AND IMPROVE COMMERCIAL MARGINS.<br />
Although we started with a<br />
challenging Q1 due to the kiln<br />
shut downs, Q2 has seen a positive<br />
momentum in the execution of our<br />
commercial strategy.<br />
Our Randfontein plant is playing a<br />
critical role in strategy. We firstly<br />
expanded the product range at<br />
the Randfontein plant to include<br />
Buildcrete and furthermore it is also<br />
producing the Builders Warehouse<br />
cement for the tender awarded last<br />
year.<br />
Some of our successes over the last<br />
few months include the return of<br />
the SA Cashbuild outlets, as well<br />
as increased supply to Limpopo<br />
markets. Margin optimisation<br />
continues to be a key focus area and<br />
is being monitored daily to ensure<br />
effective implementation. Lastly, we<br />
have made progress on improving<br />
our customer service levels over<br />
the last few months, however, this<br />
should continue to be a top priority<br />
for all departments as we cannot be<br />
a successful business without our<br />
customers.<br />
At <strong>Lafarge</strong> South Africa, Human<br />
Resource Management aims<br />
to create sustainable growth<br />
through innovation, integrity, and<br />
accountability. We remain focused<br />
on discovering new ways to improve<br />
our processes, with the goal of<br />
serving our employees as best as<br />
we can. Our continued emphasis on<br />
organisational principles has helped<br />
create proactive and effective<br />
responses to changes in the business<br />
environment. This contributes to<br />
a greater sense of unity within the<br />
company, and encourages employees<br />
to live up to the vision and mission<br />
of <strong>Lafarge</strong>.<br />
Effectively managing our people<br />
requires robust recruitment<br />
processes, as well as the selection,<br />
development and retention of<br />
talented individuals who are<br />
equipped to adapt and respond to<br />
challenges within the industry. That<br />
means opening channels for two-way<br />
communication with our employees,<br />
and valuing their opinions for<br />
the perspective they provide.<br />
Good communication is essential<br />
throughout the company, and this<br />
includes maintaining our good<br />
standing with labour unions that<br />
represent some of our employees.<br />
A vibrant and high-functioning<br />
team can only be achieved through<br />
effective engagement, diversity, and<br />
a work environment that is conducive<br />
to positive growth. We are currently<br />
working on a wellness programme<br />
that supports our employees in their<br />
work and personal lives. Initiatives<br />
like the Ask Nelson programme are<br />
designed to enable our employees<br />
to productively contribute to shaping<br />
the future with <strong>Lafarge</strong>.<br />
Human Resource Management<br />
is comprised of the departments<br />
of Remuneration and Benefits,<br />
Employee/Labour Relations, HR<br />
Admin, Talent Management, Learning<br />
& Development, Transformation and<br />
Communications.<br />
Team work makes the dream work,<br />
and we want to hear your suggestions<br />
on current and future employee<br />
engagement initiatives.<br />
Pockets of H1 highlights for the<br />
team include:<br />
• The Employee Assistance Studies<br />
• Children Assistance<br />
• Housing Schemes<br />
• Improved Skills Grant Recovered<br />
• Star Awards<br />
• EXCO Roadshow<br />
• Staff Lekgotla<br />
• Mandela Day<br />
Marketing<br />
ON TOP OF OUR GAME<br />
We are embarking on a journey to<br />
position <strong>Lafarge</strong> South Africa as<br />
a leader in the arena of high quality<br />
and innovative building materials,<br />
amongst local competitors.<br />
<strong>Lafarge</strong> South Africa is part of a<br />
global organisation, with a global<br />
presence, and to demonstrate just<br />
how forward-thinking and innovative<br />
our solutions are in this competitive<br />
industry, we have launched the<br />
“Shape the Future” campaign, which<br />
showcases the various industry<br />
sectors our business units supply.<br />
When it comes to media coverage,<br />
our innovative products, such as<br />
our Artevia range of decorative<br />
concretes, have been featured on<br />
the DSTV Home Channel and other<br />
prime time television spots. To<br />
disseminate our ‘Shape the Future”<br />
message to our selected target<br />
audience, radio adverts are currently<br />
airing on 94.7 and KhayaFm, while<br />
channel specific adverts are placed<br />
in print publications.<br />
The launch of the new <strong>Lafarge</strong><br />
South Africa website will further<br />
support our corporate branding with<br />
- case studies, product information<br />
and additional features, such as an<br />
online credit application form for our<br />
customers. We are also continuing<br />
our customer experience surveys<br />
through the Net Promoter Scoring<br />
Methodology, to make sure our<br />
BOOMTOWN/BR1/CN/F<br />
innovAtion thAt buiL ds nAtions<br />
For more than 180 years, <strong>Lafarge</strong> has provided integrated solutions and hightech<br />
materials that build communities. With a refined combination of experience<br />
and innovation, we remain at the forefront of industry by sustainably shaping<br />
environments all over the world. our advanced laboratory enables us to create<br />
the building materials of the future, and our forward-thinking approach is<br />
successfully building the bridges to tomorrow.<br />
Phone: 0860 LAFARG (523274) | www.lafarge.co.za<br />
LoCALLY PRoduCEd PRoduCts<br />
CEMEnt<br />
AGGREGAtEs REAdYMiX FLY Ash<br />
‘customer facing departments’ can<br />
add value to our customers, while<br />
retaining and building customer<br />
loyalty.<br />
Mandela Day Commemoration<br />
Star Awards<br />
Mandela Month Outreach<br />
Participants in the Control Room<br />
Operators certification programme.<br />
Adrian Sidwell from Ridgeview Quarry<br />
obtained a Management Development<br />
Programme from the University of<br />
Stellenbosch Business School.<br />
Malebogo Moremane graduated from the North – West<br />
University in Mafikeng with a BSc in Health Sciences,<br />
with the assistance of <strong>Lafarge</strong>, she is currently pursuing<br />
an Honours Degree in Health Sciences at the University<br />
of Stellenbosch. In her thank you letter, Malebogo said<br />
“Your support has repeatedly played a key role in what<br />
I have accomplished and opened new opportunities…<br />
Once again, I appreciate the dedication and generosity<br />
of donors like you who answer the call to give”.<br />
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12 L a f a r g e m a t t e r s / Q3-<strong>2019</strong><br />
SUSTAINABILITY<br />
Geocycle<br />
The first half of <strong>2019</strong> has been a tough<br />
start for the Geocycle team as the<br />
industrial and plant teams focused<br />
on industrial stability and clinker<br />
production. Sasol provided Geocycle<br />
with an official vendor number after<br />
15 months, a result of collective<br />
team work, especially from our<br />
technical department.<br />
Geocycle submitted two tenders and<br />
were shortlisted for both, if awarded,<br />
we will contribute large volumes of<br />
high calorific value waste. The team’s<br />
focus has shifted to the sourcing of<br />
additional alternative, raw-material<br />
products to substitute alumina, coal,<br />
iron and silica. Many of the initiatives<br />
have delivered fantastic results and<br />
savings in the reported substitution<br />
benefit.<br />
The Lichtenburg Plant reinstated the<br />
Alternative Fuel Resources precinct<br />
over the last 2 months, and assisted<br />
the team in managing the AFR and<br />
waste management activities. This<br />
is the commencement of the waste<br />
management business, with the first<br />
waste truck due to arrive at the end<br />
of August.<br />
I would like to take this opportunity<br />
to thank my team, for their<br />
demonstrated tenacity and personal<br />
sacrifices made over the last couple<br />
of months.<br />
Phone: 0860 LAFARG (523274) | www.lafarge.co.za<br />
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